# Page 4 | Geckoboard Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Geckoboard the right Dashboard solution for you? Explore 123 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153066/Geckoboard/reviews

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Geckoboard

4.7 (123)

[View alternatives](https://www.capterra.com/p/153066/Geckoboard/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Geckoboard

## Showing most helpful reviews

Showing 76-100 of 123 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Vice President  
Insurance  
Used the software for: 2+ years

### "Extremely easy to use one-stop shop analytics dashboard"

March 9, 2018

4.0

Showing the higher ups key statistics and company performance metrics in a very attractive, intuitive visual format.

Pros

How easy it was to take raw data from our company, and manipulate it via the Geckobard software to display in a pretty, easy to read, impactful format .

Cons

Didn't provide a ton of recommendations for uses for the dashboard (common uses, examples, ideas, etc.

Review Source

Mark K.  
President  
Computer Software  
Used the software for: 6-12 months

### "Great dashboard tool!"

November 7, 2015

5.0

We have been using Geckoboard to track the key metrics for our platform since early this year. We tried out a few different platforms before we settled on Geckoboard. We plan to continue using Geckoboard for a long time. Not to mention the improvement the dashboard has brought to our operations by focusing us on our key numbers in real time and having them available on the office wall and wherever our team is located around the world.

Pros

Gecko was extremely easy to get set up on and start seeing real data immediately. The interface looks great and the cost is reasonable. It's accessible from anywhere and easy to share results.

Cons

Most of the integrations are very easy to set up but you do need some developer time to pull internal data, which shouldn't really come as a surprise.

Review Source

Michael L.  
Head of Customer Service Ops  
Financial Services  
Used the software for: 6-12 months

### "You get a dashboard! YOU get a dashboard!"

July 18, 2019

4.0

Pros

Who doesn't love dashboards? We were able to take our Zendesk data and showcase our customer service stats using Geckoboard.

Cons

It's kind of confusing to use at first and doesn't always pull in all of the data, but with a little elbow grease (not really) we were able to get it to work for us.

Review Source

OS

Olivia S.  
Assistant Operations Manager  
Internet  
Used the software for: 2+ years

### "Stats at a glance"

December 21, 2018

5.0

Pros

I love that I can link up Google Sheets and other 3rd parties to Gekoboard. This is a great way to see team stats live and it makes them readily available to the team.

Cons

I think that the Google integration could be a bit better. Sometimes I just want to show a graph or a screenshot of a Google sheet, and there really isn't a great way to do that.

Review Source

Shaun W.  
Managing Director  
  
Used the software for: 6-12 months

### "Love it, can't imagine life without it now."

March 5, 2018

5.0

Pros

Very flexible, provides visible realtime KPIs and MI that motivates the team. Geckoboard has helped us improve service delivery tenfold through simply being able to see exactly how we are doing.

Cons

Review Source

Pedro L.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "It's a good solution overall"

March 20, 2024

4.0

Pros

It's a nice solution for a dashboard platform

Cons

It lacks some important functionalities that other platforms have

Review Source

EB

Eliel B.  
CRO Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "A cool looking dashboard creator"

February 15, 2021

4.0

Mostly good.

Pros

Definitely how the dashboards look. The information can be seen in a compelling way, which is super important considering that sometimes you need to communicate hard to understand KPIs. Dashboards are easy to create and deploy, there are some very pretty prebuilt ones. Another positive thing is how the Geckoboard Team constantly adds new data sources to increase compatibility.

Cons

When I was using it, the integration with Google Analytics was relatively limited, unfortunately, I needed to add a calculated metric on the dashboard and Geckoboard didn't allow me to do it.

Alternatives considered

[Tableau](https://www.capterra.com/p/208764/Tableau/)[Google Data Studio](https://www.capterra.com/p/190616/Data-Studio/)

Switched from

[Google Data Studio](https://www.capterra.com/p/190616/Data-Studio/)

DS is fully integrated with GA, I knew that the Geckoboard team was improving its integration but I didn't have time to wait, its a shame.

Review Source

TO

Tina O.  
Salesforce Admin  
Real Estate  
Used the software for: 6-12 months

### "Great visualization tool for monitoring performance"

March 16, 2023

5.0

It is convenient for stakeholders to see the performance without logging into Salesforce or other original platforms. It can connect different resources. Looks great when presented on TV.

Pros

Easy to use, dashboards present great on the TV, connect with our Salesforce system perfectly

Cons

It is a bit slow when edit each component

Review Source

RH

Robert H.  
IT Infrastructure Manager  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Easy, Functional Dashboards."

June 24, 2022

5.0

Our overall experience with Geckoboard has been great.

Pros

Easy to use and integrations are a plenty

Cons

Limited dashboard gauge types would be of an advantage

Review Source

Response from Geckoboard

June 28, 2022

Thanks for the review Robert!

Douglas K.  
  
Marketing and Advertising  
Used the software for: 1-2 years

### "Fantastic Selection of Integrations But Not Responsive and Lacks Customization"

November 8, 2015

3.0

We've got all of our clients set up on our board so that we can monitor how well they're performing each month. It's a great dashboard that we have on display in our office and have set as a desktop for our executives.

Pros

Incredible selection of integrations.

Cons

Lacks responsiveness. It's a fixed layout for width and height so difficult to resize for different viewports. Lacks any color scheme customization. We'd love to build our own color palette but there's no option.

Review Source

JW

Jon W.  
Senior Sales Representative  
Computer Software  
Used the software for: 1-2 years

### "Great tool that's easy to use"

February 5, 2019

4.0

Pros

Geckoboard was extremely easy to set up and can display many different dashboards to help understand the metrics you're looking to report on. We have different screens with different departments using them daily. We haven't found anything we're not able to report on.

Cons

The only thing we've had issues with at times is the dashboard losing connection or not reflecting correctly. Each time a refresh had it fixed.

Review Source

JG

Johnny G.  
Sr. Customer Experience Manager  
Consumer Goods  
Used the software for: Less than 6 months

### "Best On The Market! "

July 11, 2022

5.0

Pros

The fact that this platform was so simple to set up is unbelievable. It is fully customizable to your needs. We are able to increase the visibility of all of our KPIs and displays on the TV wallboard and in Msft Teams.

Cons

The team is very open to added suggestions about the data we want to display from the different integrations.

Review Source

Response from Geckoboard

July 15, 2022

Thanks for the lovely review Johnny!

TD

Thomas D.  
Analyst  
Venture Capital & Private Equity  
Used the software for: Less than 6 months

### "Good for Dashboarding"

June 15, 2022

5.0

Pros

Allows us to visualise KPI, share information across geographically dispersed offices.

Cons

User interface could be improved (pulling data from sheets), but each update has increased ease of use.

Review Source

Response from Geckoboard

June 23, 2022

Hi Thomas, Thanks for the review! We're always looking at improving our integrations and have put a lot of work into spreadsheets. If you have any feedback you'd like to share with us on how we can make it even better, we'd love to hear it. Thanks!

VR

Verified Reviewer  
Customer Service Manager  
  
Used the software for: Less than 6 months

### "AWESOME DASHBOARD!!!"

May 17, 2018

5.0

Pros

The easy of use...I literally created a fully capable dashboard showing all of our contact center data in less than 30 min. This tool is amazing. It impressed my boss, who is very hard to impress.

Cons

I loved that Geckoboard has a ton of apps to integrate with, but I would like to see a bit more. Also, when using the 'custom widget' feature, I did see some "loading failed" errors, which is odd since its pulling data from the app its linked to. But all in all, I love this product!

Review Source

VR

Verified Reviewer  
Office Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Geckoboard is great, except for the randomly disconnecting service accounts"

November 6, 2015

4.0

Geckoboard has been a great tool for us as we use it to track all sorts of internal metrics. We have several boards on a shared loop displayed in our main office space for maximum visibility to the team.

Pros

A++ customer support. I have encountered several issues/had obscure questions and the support team went above and beyond to solve any problems.

Cons

Only major complaint- connected Service accounts (such as Facebook) expire randomly and must be manually updated but Geckoboard does not have a notification system to let you know. Only when I happen to look over and see that the particular board is not updating, then I know to go in and reconnect the accounts. Also had to reach out to Support the first time to find out why the account disconnected in the first place.

Review Source

Max S.  
  
Entertainment  
Used the software for: 1-2 years

### "Very useful"

June 3, 2016

4.0

Good tool to check the stats from different services like GA and Pingdom. Must have for huge IT companies and sites with 1,000,000+ traffic. You can check everything you want almost in real time. 404 errors, sign ups, leads and sales.

Pros

Customizable options Good design Option to share dashboard

Cons

Sometime you need Zapier to get stats Huge price at this moment No auto setup for beginners

Review Source

MKH

Max Kristian H.  
European Support Manager  
Sporting Goods  
Used the software for: Less than 6 months

### "All good"

July 3, 2022

4.0

Very well

Pros

The easiness of use, and the good visual effect.

Cons

Honestly looking at other products who can some of the same things, as we mainly only use it for Zendesk, then it is expensive.

Alternatives considered

[Klips](https://www.capterra.com/p/130237/Klipfolio-Dashboard/)[Octoboard for Business](https://www.capterra.com/p/197553/Octoboard-for-Business/)

Reason for choosing Geckoboard

Because I used the trial longer with you.

Review Source

Response from Geckoboard

July 5, 2022

Hi Max, Thanks for your honest review - we're always open to conversations around the price of your plan. If you'd like to chat about this, drop us an email: support@geckoboard.com. Thanks!

KJ

Kemory J.  
Jr Project Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Geckoboard Overall"

January 31, 2023

5.0

The overall experience as been good overall.

Pros

The data visualization, API, automation and the screen share features.

Cons

Some missing APIs and not enough colored option for the gauge widget.

Reason for choosing Geckoboard

The company chose this application based on ease of use for our users.

Review Source

HB

Hasan B.  
M&E  
  
Used the software for: Less than 6 months

### "Geckoboard Review"

October 5, 2018

5.0

Pros

I am happy to respond to your announcement about work as published in the local newspapers or Balnt My qualifications are highly commensurate with what they are arguing for in the Declaration. I have read about your company in local newspapers, I have sufficient knowledge about your production ..... I am very interested in working for a company working in .....You as business owners. I inform you that I have a good knowledge of some computer software such as ... I would appreciate your meeting with you to learn more about my capabilities. I inform you that if I do not hear your response after several days, I will call to confirm the arrival of the letter and CV. During that time, if you would like more information, I would be happy to contact you. Thank you for your interest in my order, and the time you gave me.

Cons

Nothing- Excellent network work- The truth is that there are no negatives in the sense of negatives, but I hope that the accessibility is easier than that so that the majority, especially the places where the networks are weak and not available to all

Review Source

Michal J.  
CTO & Co-founder  
Internet  
Used the software for: 1-2 years

### "Geckoboard rocks"

November 9, 2015

5.0

Here at HotelQuickly we use Geckoboard for more than a year and are very happy with the service we get. Never had any issues. We have different dashboards setup for each team, works very well.

Pros

\- Ease of use - Fast

Cons

The Drag&Drop of the dashboard items could be easier (multiple boxes)

Review Source

Alexandria B.  
Digital Marketing Assistant  
Marketing and Advertising  
Used the software for: Less than 6 months

### "New Geckoboard User"

July 7, 2022

4.0

Customer service is amazing!

Pros

I love how easy Gecko is to use - after about 15 minutes it becomes very easy to add new dashboards and create different groups etc

Cons

I think there are some metrics that are lacking within Geckoboard - like detailed Facebook & Instagram results.

Review Source

Response from Geckoboard

July 11, 2022

Hi Alexandria, Thanks so much for your review! Great to hear you were able to get building within 15 minutes. We'd love to know the kinds of metrics you'd like from Facebook and Instagram - drop us an email at support@geckoboard.com and we can share these with the Product team for consideration. Thanks!

VR

Verified Reviewer  
CEO and Founder  
Computer Software  
Used the software for: 6-12 months

### "Ideal dashboard for the office"

March 24, 2018

5.0

Pros

We run two ASUS Chromebits with Geckboard in our office. It's a critical component for us to keep track of our Business intelligence as well as Server Performance. Coolest part is probably the custom data that can be fed in combined with the prebuilt widgets.

Cons

The pricing is steep. And it is missing some widget components (connections) with AWS but that's just about it.

Review Source

VR

Verified Reviewer  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "Nice"

November 23, 2022

4.0

Pros

Easy to use, good customer service and easy to set up.

Cons

Its a bit expensive, some integrations are limited, mainly by API limitation

Review Source

GB

Geoff B.  
Founder  
Food Production  
Used the software for: Less than 6 months

### "Geckoboard will transform your business!! Be Results Driven!!"

August 18, 2022

5.0

Pros

So easy to implement and customer service was always available and able to give assistance

Cons

No ability at the moment for live Shopify visitor data

Review Source

LR

Lawrence R.  
Project and Operations Manager  
Retail  
Used the software for: 6-12 months

### "Great support experience"

May 29, 2018

5.0

Pros

Support team are amazing and support people who are not 100% IT savvy. Widgets have everything required to show your company or department exactly where the team is at.

Cons

More personalisation. But that's a minor con. It's the data that is more important and Geckoboard supports that.

Review Source

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