--- title: "Geckoboard Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Geckoboard Software - reviews, pricing plans, popular comparisons to other Dashboard products and more." source_url: "https://www.capterra.com/p/153066/Geckoboard/" page_type: "product" language: "en" --- # Geckoboard Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Geckoboard ## What is Geckoboard? Effortlessly broadcast live KPIs and data around your oganisation with Geckoboard. Designed for busy team leads and managers, Geckoboard allows you to share live data and KPIs seamlessly within your team and to external stakeholders. Connect to over 90 different business tools - including Salesforce, HubSpot, Aircall, Zendesk, spreadsheets and databases - and start visualizing live data instantly with no coding or complex setup. Geckoboard features a user-friendly, drag-and-drop interface accessible directly from your browser. It simplifies real-time data visualization, making it easily understandable at a glance - ideal for office TVs or wallboards. Ready to share? Simply pair your Geckoboard account with a Smart TV or a PC on a stick (sold separately) to showcase your dashboard prominently in your workspace. For remote or hybrid settings, effortlessly share your dashboards via links, invites, or automatic updates through email, Microsoft Teams and Slack. ## What is Geckoboard used for? [Dashboard](https://www.capterra.com/dashboard-software/)[Data Visualization](https://www.capterra.com/data-visualization-software/)[KPI](https://www.capterra.com/kpi-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 123 user reviews Reviews sentiment Positive 95% Neutral 3% Negative 2% Starting price $44 Other, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Business Intelligence / 2025 - Dashboard / 2025 - Data Visualization / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Geckoboard?[Manage this product listing](https://www.g2.com/products/geckoboard/claim_requests/new?auto=true) Rating Breakdown 4.7 +− Features4.3 Value for Money4.3 Ease of Use4.6 Customer Service4.8 Rating Breakdown 4.7 Features4.3 Value for Money4.3 Ease of Use4.6 Customer Service4.8 ## Geckoboard Reviewers Verdict Updated September 2026 AI summary - Geckoboard is a fit for small to midsize teams needing live visibility into key business metrics across distributed or fast-moving environments. - Its main advantage is quick, visually clear KPI dashboards that are easy to set up and share for real-time performance monitoring. - Teams use it daily to keep goals front-of-mind, foster healthy competition, and reduce time spent gathering manual reports. - Buyers report negative points such as higher pricing, limited customization, occasional integration challenges, and some API connection constraints. - Geckoboard suits organizations prioritizing live metric tracking and easy adoption, but may not satisfy those needing deep customization or advanced workflow features. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Geckoboard 4.7 (123) VS. [4.5 (286)](https://www.capterra.com/p/169053/Looker/reviews/) Starting Price $44 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (123) Ease Of Use 4.3 (1,872) Value For Money 4.3 (107) Value For Money 4.4 (1,275) Customer Service 4.8 (103) Customer Service 4.5 (1,210) ## Geckoboard alternatives [4.6 (6,118)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/) [4.6 (1,893)](https://www.capterra.com/p/176586/Power-BI/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176586/Power-BI/) Highest Rated [Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/) [4.7 (8,101)](https://www.capterra.com/p/177042/Google-Analytics/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/177042/Google-Analytics/) [Tableau](https://www.capterra.com/p/208764/Tableau/) [4.6 (2,362)](https://www.capterra.com/p/208764/Tableau/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208764/Tableau/) [View all alternatives](https://www.capterra.com/p/153066/Geckoboard/alternatives/) ## FAQs about Geckoboard Overview ### What problems does Geckoboard solve? Geckoboard solves scattered KPI tracking, manual spreadsheet updates, and poor visibility across disconnected tools by pulling live metrics into simple shared dashboards. Customer support, sales, operations, warehouse, and leadership teams use it to monitor performance in real time, reduce report hunting, and keep distributed staff aligned on targets. Answer based on 109 reviews Overview ### Which roles and teams benefit most from Geckoboard? Geckoboard is most used by executives, operations leaders, and analysts who need real-time visibility into business performance. CEOs, managing directors, and founders use it to monitor KPIs at a glance, while operations, customer experience, and call center teams track service metrics, and analysts surface live data for faster decisions. Answer based on 119 reviews Overview ### What company size and industries is Geckoboard built for? Geckoboard is designed for small online businesses, with 84% of reviewers from small companies, and it is most common in Computer Software at 13%. It also serves midsize firms at 9% and enterprises at 7%, with notable use in Marketing and Advertising and Retail, each representing 9%. Answer based on 123 reviews Features and Usability ### What are the key features of Geckoboard? Geckoboard includes core dashboard creation tools like customizable dashboards, widgets, and drag-and-drop layout, plus differentiating real-time KPI monitoring and live data updates. Reviewers also highlight third-party integrations, custom data via API or spreadsheets, dashboard sharing on TVs and mobile devices, and access controls for team-specific visibility. Answer based on 56 reviews Pricing ### How much does it cost and what fees or limitations are included? Geckoboard starts at $44/month for the Essential plan, with Pro at 87/month and Scale at 615/month; a free version and free trial are available. Essential includes 1 dashboard and 1 user, while reviewers often call pricing expensive, especially on higher packages or after sudden increases. Answer based on 12 reviews Integrations ### Which third-party tools and platforms does Geckoboard integrate with? Geckoboard integrates with Slack, HubSpot CRM, Salesforce Sales Cloud, Zendesk Suite, monday.com, and Redash, with reviewer mentions centered on dashboards, alerts, and reporting. It also supports over 70 integrations, including ActiveCampaign and ClickUp, covering CRM, support, project management, analytics, and marketing tools. Answer based on 29 reviews Getting Started and Support ### What training and onboarding options does Geckoboard offer? Geckoboard provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation and videos offer reference material and self-paced instruction for setup, features, and ongoing use. Answer based on 1 reviews Getting Started and Support ### What customer support options does Geckoboard offer, and how do users rate the experience? Geckoboard offers email/help desk, FAQ/forum, knowledge base, 24/7 live representative, and chat support. Users consistently describe support as fast, responsive, helpful, and friendly, especially through in-browser chat. Some mention that not every request can be completed immediately, but the team is seen as attentive and open to feedback. Answer based on 53 reviews Data ### How well does Geckoboard handle data from different sources? Geckoboard makes multi-source data easy to display in live dashboards for teams that need clear visibility fast. Marketing, support, sales, and operations teams often connect tools like Google Analytics, Salesforce, HubSpot, spreadsheets, and APIs, though some users want deeper data manipulation, custom calculations, and more control over fields and time ranges. Answer based on 49 reviews ## Features AI summary Based on 5,238 Dashboard reviews Not all dashboard software covers every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Dashboard Creation** (**49%** of reviewers rated this feature as critical) - **Reporting/Analytics** (**51%**) - **Workflow Management** (**58%**) Geckoboard supports **Dashboard Creation** and **Reporting/Analytics**, giving teams a clear way to build live dashboards and track performance data in one place. However, it does not offer **Workflow Management**. Instead, it provides other features that reviewers also value, including **Access Controls/Permissions** (**48%**), **Data Visualization** (**45%**), and **Data Import/Export** (**44%**). These features help businesses control who can view data, present metrics clearly, and move information between systems, allowing teams to monitor results and share insights more effectively. Dashboard Creation 4.8 (11) 100.00% of 11 reviewers that rated this feature as important or highly important Creation and customization of dashboards Reporting/Analytics 4.4 (7) 85.71% of 7 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Data Visualization 4.6 (57) 75.44% of 57 reviewers that rated this feature as important or highly important Graphical representation of data Data Import/Export 4.5 (27) 51.85% of 27 reviewers that rated this feature as important or highly important Import and export data to and from software applications Data Connectors 4.6 (41) 73.17% of 41 reviewers that rated this feature as important or highly important Connect to big data sources KPI Monitoring 4.4 (39) 66.67% of 39 reviewers that rated this feature as important or highly important Tracking the status of previously identified performance measurements Geckoboard 179 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Query: One-off queries made on an as-needed basis - Ad hoc Reporting: Generate one-off reports that meet information requirements - Administration Alerts: System can self-monitor critical metrics and alert administrators when they reach concerning levels. - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI Text Generation: Allows users to generate text based on a text prompt. - AI Text Summarization: Condenses long documents or text into a brief summary. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics and Trends: Analyze historical data to highlight trends, statistics, and KPIs. - API: Application programming interface that allows for integration with other systems/databases - API / Integrations: Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications. - Autonomous Task Execution: Completes tasks independently without constant human intervention - Autoresponders: Create and automatically send premade copy in response to customer messages - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Benchmarking: Compare key metrics for the business against prominent players in the industry - Brand Optimization: Provides opportunities for brands and businesses to fix or modify existing or future campaigns via feedback - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Insights: Analyzes historical and current marketing campaigns to inform future strategy - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Campaign Stickiness: Identifies which marketing campaigns resolved in open or closed opportunities - Campaign Tracking: Track the performance of marketing campaigns across multiple channels. - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Click Tracking: Track the amount of clicks on individual products to measure campaign results - Co-Editing: Allows multiple users to edit and create visualizations together. - Cohort Analysis: Analytics that breaks the data in a data set into related groups/categories. - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Conversion Rate Optimization: Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases) - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - Conversions: Track what proportion of users convert to customers via specific actions. - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Cross-system Integration: Works across multiple software systems or databases - Custom Event Tracking: Able to set up custom variables to track any user activity on the site. - Custom Reports and Dashboards: Allows users to easily build customized reports and dashboards. - Customer Insights: Tracks customer behavior from social media and incomplete sales to inform pricing decisions. - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Dashboards: An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization's Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance. - Data Aggregation: Collect, process and structure data from multiple sources for further analysis - Data Blending: Merge data from multiple sources to a single data set - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Collection: Process of gathering, measuring, and analyzing accurate data - Data Connectors: Connect to big data sources - Data Context: Provide insights into why trends are occurring and what issues could be related. - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Data Mapping: Track the management and flow of data throughout the organization - Data Mining: AI method of discovering or extracting data patterns from larger volumes of data - Data Source Connectors: Connect to big data sources - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Transformation: Translate EDI formats into data suitable for use with company applications. - Data Visualization: Graphical representation of data - Decision Making: Makes informed choices based on available data and objectives - Devices: Has the ability to edit visualization across devices and device types (e.g. computer and phone). - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - E-Commerce: Allows attendees to purchase additional products or merchandise while registering for an event. - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Engagement: Configure and accurately measure an appropriate measure of engagement, such as average session length, page views per session, amount of scrolling, etc. - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Entry and Exit Pages: Accurately determine where most people enter your site and where they leave and present data elegantly. - Event Marketing: Plan marketing campaigns for events - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Forecasting: Form predictions based on past and present data/trends - Functions/Calculations: Perform various mathematical calculations using the data - Funnels: See how users move though a product via grouped page sequences - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Graphs and Charts: Offers a variety of graph and chart formats for visualzation of data. - Historical Data Consolidation: Consolidate development historical data within a single solution. - Historical Reporting: Information, data and reports that are being tracked over time - Historical Snapshots: Ability to track historical data. - Interactive Elements: Various components within a system including buttons, clickable icons, hover effects, and more - Interactive Reports: Edit and personalize data view as needed - Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity - Keyword Tracking: Track and monitor a specific set of keywords - KPI Monitoring: Tracking the status of previously identified performance measurements - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Load Time Monitoring: Track load times on different devices and operating systems. - Marketing Reports: Reports specific to marketing and associated campaigns - Metadata Management: Collect and maintain structured information that describes data or content - Mobile Access: Access software remotely via mobile devices - Mobile Dashboards: View and present dashboard on mobile devices - Mobile Reporting: Access reports on mobile devices - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Attribution: A set of rules that assigns credit for sales and revenue to touchpoints across the customer journey - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-User Access: Enables individuals with different roles within the operator’s organization to control the content that is being published on the digital signage network. - Multichannel Tracking: Collects marketing campaign performance data across multiple channels - Multiple Data Sources: Allows users to manage data from a number of sources - Natural Language Processing: Process and analyze human language in text or audio form - Natural Language Search: Ability to interact with the application using human languages such as English - OLAP: Online Analytical Processing technology for performing high-speed complex queries or multidimensional analysis on large volumes of data - Performance and Reliability: Payment gateway is consistently available (up-time) and allows users to complete tasks quickly because they are not waiting for the gateway to respond to an action they took. System scales with load. - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Predictive Analytics: Predict future data based on historical data sets - Private Dashboards: Share dashboard screen within private user groups - Proactive Assistance: Uses webpage, tab, browsing session, or selected text context to generate responses and suggestions - Productivity Updates: Follow assigned tasks across the development team to find quick turnarounds and bottlenecks. - Profitability Analysis: Evaluate the degree to which business operations bring monetary gains - Promotional Messages: Able to deploy promotional or other pop-up messages based on user actions. - Public Dashboards: Publish dashboard publicly on various platforms - Publishing/Sharing: Share pre-configured sets of data organized and presented in a specific manner with the organization - QA Testing: Able to test that event and variable setup are reporting data accurately. - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Real-Time Updating: Track metrics in real time with consistent and frequent updates. - Relational Display: Relationship diagram view that arranges items in data based on the relationships between them in a freeform graph. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reports Interface: Reports interface for standard and self-service reports is intuitive and easy to use. - Repository Integration: Integrate with one or more code repositories. - Retention: Calculates the likelihood of your customers continuing to use your product or leaving. - Retroactive Reporting: Report on user activity in the past and set up predictive models for the future. - Return: Tracks user return rates and related metrics. - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Score Cards: Score cards visually track key performance indicators (KPIs) - Scorecards: Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Segmentation: Group leads or contacts based on their specific characteristics - Self Service Data Preparation: Access, combine, transform, and store data without the help of an IT department - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Sessions - Digital Analytics: Accurately measure total web traffic and present data elegantly. - Share Reports: Receive email reports and notifications regarding metrics. - Sharing: Templates of text snippets and abbreviations can be shared easily with another person - Single Page View: Display aggregated data points on one page for a bird's eye view assessment - Single Sign On: Allow users to access multiple services after entering their login credentials once - Site Search Reporting: Report on keywords used in internal searches. - Social Promotion: Market event via social media tools - Spend Management: Track the amount of money spent on a certain product or with a certain supplier - Standard Event Tracking: Software automatically tracks standard user actions. - Steps to Answer: Requires a minimal number of steps/clicks to explore data and insights for user enquiries. - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Tag Management: Generate or append custom campaign parameters to URLs - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Testing Integration: Integrate with manual and automated testing tools to increase bottleneck and problem identification. - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Trend/Problem Indicators: Visually identify direction of development and areas that require attention - Trending: Report on how any user activity has changed over time. - Unification Across Devices: Able to unify user data across devices, recognizing returning users. - User Data: Able to access user-specific data such as location, language, gender, and activity while on the site. - User, Role, and Access Management: Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. to both internal and external users. - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Visual Discovery: Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries. - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Website Analytics: Track and analyze information regarding website visitors - White Label: Ability that lets users rebrand the software to make it look like their own - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (112) 4.3 Based on 112 reviews ## Pricing Value for money 4.3 (107) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/153066/Geckoboard/pricing/) Essential $44.00 Other,Per Month It includes: - 1 Dashboard & 1 User - All 80+ Data Sources - All Our Standard Features - Send to 1 Tv and Email & Chat Support Pro $87.00 Other,Per Month It includes: - Custom Logos - All Our Standard Features - All 80+ Data Sources - 5 Dashboards & 10 Users - Send to 3 Tvs - Email & Chat Support - Dashboard Loops and Priority Support Scale $615.00 Other,Per Month It includes: - Advanced Dashboard Theming - Single Sign-on (SSO) - Send to Unlimited Tvs - Pay by Invoice and Dedicated Support Rep & Onboarding Services - Everything in Our Team Plans Plus Early Access to Upcoming Features - All 80+ Data Sources - 50 Dashboards & 100 Users Value for money 4.3 (107) 4.3 Based on 107 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (103) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (103) 4.8 Based on 103 reviews ## User reviews Overall rating 4.7 Based on 123 reviews Filter by rating 5(88) 4(29) 3(4) 2(2) 1(0) Mentioned topic Sorted by most recent MB Mike B. Software Engineer Marketing and Advertising ### "Powerful Integrations and Easy Setup" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 25, 2025 My overall experience with Geckoboard has been very positive. The platform offers many integrations and makes it easy to create a professional dashboard within minutes. Its flexibility, smooth API support, and helpful customer service made it a pleasure to use. I would definitely recommend it to anyone needing a clear and reliable way to present data. Pros I particularly appreciate the high level of flexibility when configuring and customizing dashboards. The API integrations work smoothly, and the customer support team is consistently responsive and helpful. Overall, the platform is very easy to get started with! Cons After using the platform for an extended period, I had to reconfigure or completely rebuild several integrations because some of them were no longer supported. This resulted in extra maintenance work and a bit of frustration while keeping the dashboards up to date. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Hayden G. Operations Manager Legal Services ### "Great tech, easy to use. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2025 Really positive and helped the business considerably with realtime live tracking. Would recommend to others. Pros Geckoboard is incredibly easy to use(I have no coding experience and there are native APIs for both HS and Aircall) giving us live data. The team are incredibly responsive and have worked with us considerably to tailor it to our needs and quickly build accurate data reports which have helped reduce the teams missed call rate by 10% since going live. Cons It would be nice to see a couple of extra integrations added on over time (Front, CloudTalk) and be able to produce % a little easier. Minor things though. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SW Steven W R S. Managing Director Information Technology and Services ### "Very powerful business management tool!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2025 Geckoboard is not cheap but you get what you pay for. Great product and great support are not free but they are valuable in motivtaing and managing our business performance. Pros Geckoboard is a very powerful business management tool. We have a few board that keep the team on point and quite a few more that I as a business owner make frequent use of on my mobile phone. So easy to have the information you need whenever you need it. The Geckoboard system has been really intuitive to use and the support has been first class whenever we get stuck. Cons I guess we are an advanced user and sometimes we struggle to get the exact metrics we want from the prebuilt widgets but this is more that offset by the ease of use and how quickly you can create dashboards with minimal technical knowledge. Would love to be able to do stacked bar charts. I'm sure that will come soon as they are continually improving the product. Alternatives considered [DashThis](https://www.capterra.com/p/163170/DashThis/) Reasons for choosing Geckoboard More intuitive and better selection of ready to go Widgets. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EE Eric E. Care Support Lead Hospital & Health Care ### "Wonderful Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 2, 2025 There was a PipeDrive report I wanted to use on our office Geckoboard, but I couldn't find a way to upload it. I reached out to Geckoboard support for assistance. Pros The staff was very helpful & quick to respond. I enjoyed working with the helpful, hard-working employees. Cons Honestly, I was very pleased with the provided service. The team was quick to offer any assistance they could. My only complaint is that they were unable to execute my request, although they tried to. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Nicholas B. Salesforce Administrator Health, Wellness and Fitness ### "Great for Call Center" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 13, 2025 They have been very reliable and my company uses them every day. They also are very responsive and are always working to improve the platform. We have 5 TV all in a line in my office with different Geckoboard dashboards on them. Pros I like how easily it allows for data to be permanently displayed on a TV. The visuals are clean and stay updated with the data feeding into it. Cons I wish there more visualization options like pie charts or thermometer goal graphs. I also wish you could fit more data on one dashboard without it getting cut off. Alternatives considered [Domo](https://www.capterra.com/p/119119/Domo/) Reasons for choosing Geckoboard It was easier to use and cleaner looking. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Wayne L. Contact Centre Manager Insurance ### "Would highly recommend Geckoboard" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2025 Excellent. The account managers truly care about my experience as a user and want to improve their offering all the time. Pros I like the flexibility of the dashboards. The dynamic views and the quality of information available in real-time are excellent. I haven't seen many platforms that offer this type of real-time data across multiple systems. Cons I don't. The team are incredible and have actively taken my feature requests on board and have worked on them. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AP Aaron P. Principal Data Architect Health, Wellness and Fitness ### "Great experience with Geckoboard!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 17, 2025 It's been great -- good support, and it's quite easy to set things up. Pros Geckoboard is easy to connect to the data sources, and easy to create easy to read dashboards. Cons You have to make sure emails you will send boards out to are set up before adding them because an opt in email gets sent, and they can't resend it, and it's a real pain to try to opt in afterwards (and doesn't always work.) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PS Patrick S. IT Manager Hospital & Health Care ### "Easy to read metrics where you need them" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 17, 2025 It works well for our team to have their data and metrics viewable in the department offices. This is nice because it blocks the need for users to have to bring up their own reports on a regular basis. Pros The platform is easy to setup and use on a plethora of devices. It provides good feedback on what is being displayed and offers a good amount of control over the page and its options so users are able to get to the data they need quickly. Cons If it was setup by someone else it can be a bit of a pain to straighten out the configuration of others who may not have labeled things very clearly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LA Lloyd A. Director Insurance ### "Great Support from \[sensitive content hidden\]" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 14, 2025 Great service provided delivered really quickly. Pros \[sensitive content hidden\]'s Support - particularly when building more complex widgets. Cons Could be easier to set up a few of the widgets. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NJ Nick J. Lead Telecommunications ### "Simple but nice tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 13, 2024 Pros Without technical knowledge, you can create a beautiful dashboard for the team. Very nice! Cons Customizing the look and feel is not possible. I like to use the colors of the corporate identity. With our subscription this is not possible. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/153066/Geckoboard/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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