---
title: "GoProof Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about GoProof Software - reviews, pricing plans, popular comparisons to other Collaboration products and more."
source_url: "https://www.capterra.com/p/153068/GoProof/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 GoProof Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

GoProof

## What is GoProof?

GoProof brings all creative media collaboration into one central place so creative and marketing teams don't have to use a ton of different systems just to get approval. Its game-changing integration with Adobe Creative Cloud allows teams to send proofs and get back comments, edits and file uploads from inside their Adobe app, as well as sending PDFs, JPGs and more. Amazing collaboration tools inspire stunning image and video creative work easily managed in a user-friendly proof dashboard.

## What is GoProof used for?

[Online Proofing](https://www.capterra.com/online-proofing-software/)[Collaboration](https://www.capterra.com/collaboration-software/)

Top alternative

Featured

Overall rating

Based on 55 user reviews

Reviews sentiment

Positive

93%

Neutral

7%

Negative

0%

Starting price

$129

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for GoProof?[Manage this product listing](https://www.g2.com/products/goproof/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### GoProof

4.3 (55)

VS.

[4.8 (417)](https://www.capterra.com/p/178111/Ziflow/reviews/)

Starting Price

$129

Flat Rate, Per Month

Starting Price

$199

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.9 (55)

Ease Of Use

4.6 (417)

Value For Money

4.2 (43)

Value For Money

4.6 (323)

Customer Service

4.4 (47)

Customer Service

4.8 (346)

## GoProof alternatives

[4.8 (52)](https://www.capterra.com/p/163308/PageProof/reviews/)

Starting price

$249.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (3,046)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.5 (3,575)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (6,130)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/153068/GoProof/alternatives/)

## FAQs about GoProof

Overview

### What problems does GoProof solve?

GoProof solves delayed, paper-based creative reviews and unclear client feedback by centralizing annotated proofs, version history, approvals, and review deadlines. Adobe InDesign users can send revised artwork directly from their design workflow, while marketing, publishing, packaging, and distributed creative teams benefit from precise comments, visible proof status, and faster sign-off.

Answer based on 27 reviews

Overview

### Which roles and teams benefit most from GoProof?

GoProof is most used by graphic designers, senior designers, art directors, and creative directors managing artwork reviews and approval cycles. Production managers and prepress teams track version changes, collect feedback, and prepare files for release. Marketing and communications teams coordinate stakeholder comments on campaign assets, content, and branded materials.

Answer based on 55 reviews

Overview

### What company size and specific industries is GoProof built for?

GoProof is designed for creative and marketing teams of all sizes, including in-house teams and agencies working with clients. It suits organizations that proof digital and print media content, especially those that use Adobe Creative Cloud.

Features and Usability

### What are the key features of GoProof?

GoProof includes core digital proofing features such as Document Review, Markup Tools, Commenting/Notes, and Approval Process Control. Its most-discussed capabilities also include Project Workflow, Version Control, deadline reminders, and email notifications. Third-Party Integrations support Adobe InDesign workflows, while centralized feedback and revision history keep reviewers aligned on requested changes.

Answer based on 27 reviews

Integrations

### Which third-party tools and platforms does GoProof integrate with?

GoProof integrates with 9 third-party tools and platforms, including Adobe Illustrator, Adobe InDesign, Adobe Photoshop, and Adobe Premiere Pro for creative review, plus Asana, Basecamp, Microsoft Teams, Slack, and monday.com AI Work Platform for project and team collaboration.

Answer based on 7 reviews

Getting Started and Support

### What training and onboarding options does GoProof offer?

GoProof provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided setup, webinars provide group instruction, documentation offers written reference material, and videos support self-paced learning and review.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does GoProof offer, and how do users rate the experience?

GoProof offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe the support team as helpful, patient, and quick to resolve upload or software issues. However, some report delayed responses due to overseas support coverage and unresolved mobile notification problems.

Answer based on 15 reviews

Features and Usability

### How well does GoProof handle digital proofing and revisions?

GoProof centralizes artwork reviews with visual markups, version history, deadlines, and Adobe InDesign integration. Marketing and design teams value faster, clearer revision cycles, while external reviewers can comment without accounts. Some administrators find project structure and proof updates restrictive, and clients may need guidance with navigation or mobile review.

Answer based on 27 reviews

Features and Usability

### How does GoProof handle proof emails and client communication?

GoProof reduces email back-and-forth by sending proofs, reminders, and revision discussions from its review workflow. Design teams appreciate customizable emails, client attachments, and account-free access. However, notification volume, delivery delays, collaborator management, and confusing approval messages can frustrate clients, particularly less technical reviewers handling urgent projects.

Answer based on 18 reviews

## Features

AI summary

Based on 21,823 Collaboration reviews

Capterra data shows that buyers of collaboration software rank the following features as their top priorities:

-   **Secure Data Storage** (**65%** of reviewers rated this feature as critical)
-   **Collaboration Tools** (**54%**)
-   **Document Storage** (**57%**)

GoProof supports all three features that reviewers identify as most important: **Secure Data Storage**, **Collaboration Tools**, and **Document Storage**. Together, these capabilities give teams a secure place to store files, make it easier to work together on shared content, and keep documents organized and accessible, helping businesses improve coordination, protect important information, and manage work more efficiently.

Collaboration Tools

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Provides a channel for team members to share AI models, media files, communicate, and work together

File Sharing

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Calendar Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Commenting/Notes

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Leave comments and notes on documents for others to view

Document Review

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Review and analyze existing information across documents

Real-Time Notifications

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

GoProof 55 features

### All Features
- @mentions: An @mention is a way to tag or notify a specific person about a message/post
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Assignment Management: Assign issues and tasks based on availability or required skills
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner.
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Management: Manage, organize, and store contact information
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Customizable Branding: Add customized logos and colors to align with company branding
- Deadline Management: Specify or track the date/time a project, task, etc., is due for completion
- Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc.
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Review: Review and analyze existing information across documents
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Due Date Tracking: Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken
- File Management: Create, save, and store files
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- File Transfer: Move files across different systems or networks
- Mobile Access: Access software remotely via mobile devices
- Multiple Projects: Ability to handle several projects simultaneously
- Prioritization: Arrange tasks based on the level of priority or urgency
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Project Planning: Organize and schedule projects
- Project Time Tracking: Measure time to completion or hours worked for projects
- Project Tracking: Monitor the progress of projects from start to finish
- Project Workflow: Create, manage, or update project workflows.
- Real Time Editing: Preview and make real-time changes in the web content
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Management: Create, manage and track all task activities and progression
- Task Progress Tracking: Track the status and progress of tasks
- Task Scheduling: Track and manage the scheduling of tasks
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- To-Do List: A digital list of items that need to be completed
- Version Control: Track revisions and updates made to files and navigate between different versions
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

3.9 (55)

3.9

Based on 55 reviews

## Pricing

Value for money

4.2 (43)

Free Trial

[View pricing plan details](https://www.capterra.com/p/153068/GoProof/pricing/)

Connect

$129.00

Flat Rate,Per Month

Pro

$259.00

Flat Rate,Per Month

Value for money

4.2 (43)

4.2

Based on 43 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Basecamp](https://www.capterra.com/p/56808/Basecamp/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Adobe Illustrator](https://www.capterra.com/p/227125/Adobe-Illustrator/)[

monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[

Adobe Photoshop](https://www.capterra.com/p/229092/Adobe-Photoshop/)[

Adobe Premiere Pro](https://www.capterra.com/p/233456/Adobe-Premiere-Pro/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (47)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (47)

4.4

Based on 47 reviews

## User reviews

Overall rating

4.3

Based on 55 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(20)

4(31)

3(4)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Owner / Designer

Used the software for: 1-3 years

### "Great Proofing System on User End - still some simplifying required on client end "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 1, 2019

I love it! It has helped me streamline my graphics proofing process. I no-longer have to take my file into another file to create a low-res, watermarked PDF. I just click the client's name, and submit the artwork to their email - all from withing CC.

Pros

As a Designer, I love this product. It works as a plug-in to the Creative Suite - so when I'm finish a design or edit, I can easily send the project to the client... and when it's been reviewed, I can see their requested markups.

Cons

The only think I don't like (right now 'cause I know you will improve it further) is the fact that customers have difficulty understanding what is happening, and so I have to instead email them screen captures of the artwork for review instead. My customers tend to be people who know their craft inside out, but don't know the digital design world. It becomes overwhelming for them. I get emails from a few asking why they have to sign up, etc. Please find a way to make the end-user experience even more streamlined so its a simple as them looking right at the file from the link and no other confusing messaging.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SD

Sarah D.

Creative Director, Publishing

Used the software for: 3-5 years

### "Right out of Creative Cloud and into reviewers hands"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 13, 2019

The ease of use for everyone who touches GoProof is a huge benefit. Also, we're making fewer errors, if there's a comment, it's easy for us to see what's been addressed and what has not.

Pros

I love that our creators can push their work directly from the Creative Cloud software to their reviewers and access their proofs in the software, no need to toggle to a different program to read the needed changes. Our reviewers love the easy commenting tools and that they can review projects where ever they are.

Cons

For big files, publishing the proof can lag. Sometimes, my users wonder if it stalled, but if they're patient, it always goes through.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

A N.

Senior Graphic Designer

Used the software for: Less than 1 year

### "Web Platform Ok, App Needs Work"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

October 10, 2019

We operate 30+ retail locations in four states with each store having a separate manager that we rely on to review our weekly, bi-weekly and monthly print advertisements. GoProof provides us an easy-to-use, central platform that allows us to efficiently communicate, collaborate and share creative that would otherwise have to be distributed via email.

Pros

The tool helps to keep our proofs organized by client and/or project type and it is very easy to use.

Cons

One gripe we get all the time is that the app doesn't refresh when a revised proof is uploaded. This could be user error and/or just part of our situation, as many of our project stakeholders are working away from the office and w/out a wifi connection. I also wish there was a check box of some sort next to each comment so edits can be marked completed once they've been made. As of right now, it seems the only way to ensure something has been done is to leave a comment.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Design Coordinator

Used the software for: 1-3 years

### "GoProof Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 26, 2019

I really do enjoy using GoProof and it has made our proofing and editing experience with our clients much more efficient then emailing back and fourth.

Pros

I really love that it works right in our Indesign, other competitors we have looked at make you upload your proofs to an online platform every time. I also like that you can send reminders, and it's super helpful that Clients are able to attach documents, photos, etc. to their edits.

Cons

The app doesn't always show the Client the most up to date version of the proof. We aren't always made aware if there is a glitch in the program and the proof doesn't get sent through. There is no way for us to edit a Clients email address, the resolution we found for this is to edit the client and re-add them, this isn't the easiest resolution.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Graphic Designer

Used the software for: 3-5 years

### "Great Product"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 26, 2019

Overall very pleased with the product. Wish it had more customizations but I understand this is still a small company and hopefully those will happen later.

Pros

How easy it is to send clients design proofs without the extra emails in between. All comments and revisions are handled directly in InDesign.

Cons

It loads slowly - and sometimes you have to restart the Extension within your programs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Creative Services Manager

Used the software for: Less than 1 year

### "Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 5, 2019

I really like GoProof. The customer service is excellent so any problems are QUICKLY fixed.

Pros

Our review system is so much more efficient now.

Cons

There a few bugs here and there but nothing that would deter me from not wanting to use it. We have had a major issue of files being deleted but seems to be fixed with a work around. Not exactly perfect.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Senior Graphic Designer

Used the software for: 1-3 years

### "In-House Design Team Uses Daily"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 9, 2019

Overall, we've found our work flow has become more efficient since integrating GoProof. Designers find they can move through edits quicker with more clarity and project managers feel more in control of the review process. All updates to the program that have been released are helpful and add even more features. I'm looking forward to see what is coming next!

Pros

The integration between my Adobe programs and GoProof is extremely helpful. It's easier to move through changes and send new drafts because GoProof is right within my program. I like the fact that we can have four paid users, but anyone can interact with GoProof without needing a login or paid account. It's allowed us to quickly incorrporate GoProof into our daily work flow for the entire company, no huge training sessions or learning curves. The collaborators and history tabs put control in the project manager's hands for adding reviewers and vetting all comments. Our designers are not relied upon for moving projects to all reviewers any longer. We're finding projects move much faster. I love that you can set deadlines for each draft and "nudge" a reviewer if they haven't completed their review. I love that we can retain our proofs within the system once it's signed-off. I've occasionally had to revisit a comment on a proof after the printing of a project. That security is invaluable.

Cons

The address book isn't shared so email addresses sometimes have to be retyped even if they have been on other reviews. After a year of working, the system has populated more thoroughly but the begin was frustrating. There are a lot of nice features that I had to find on my own just from using GoProof, like the ability to put a proof back into review. In-house design teams may find the project structure confusing. Since we don't have clients, we needed to find a way to match GoProof's team and project nesting to our company structure. There are weird UX frustrations. For example, when in a proof window, you have to click an X in the top right corner to return to the dashboard screen. Why not just a return link? The "insights" screen seems to only be helpful if you take it upon yourself to track time. I would love for this to have more data about time spent in proofs, number of comments a day, average time to complete a proof, etc. As the admin, I'd like to see on my dashboard an activity breakdown by user and by team/client. My dashboard isn't very helpful and isn't customizable to my needs. The mobile experience is VERY poor. A user shouldn't have to sign in on mobile if they don't have to sign in via desktop. Because it's so uncomfortable to use, all reviewers will only use a computer to view a proof, making the flexibility of GoProof not as great as I had though when the purchase was made.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Graphic Production Manager

Used the software for: 1-3 years

### "Great proofing software, with a few flaws."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 26, 2019

Does what its supposed to do great ... proofing is easy and convenient. Fix these issues, and it would be the best piece of software I pay for ... I would give it 10 stars and would recommend it to anyone who would listen.

Pros

It is very easy to use, it makes the approval process quick and easy. The software team continues to update it regularly. Clients tend to understand the software quickly and use a good number of the available features.

Cons

I have two complaints with this software (which I have brought up to their team multiple times and has yet to be fixed). First, is that you need to make a comment in order to unlock the request for changes. I have a lot of clients who just email me changes instead of putting them in through the software, so I have to go in and put some random comment like "changes needed" just so I can then request changes to the proof. Second and more annoying to me, is that you need to request changes in the first place, you should just be able to upload a new version by pressing upload new version and just bypassing the need for comments and change requested to be pressed. Both of these issues also email the client at every step, so the client receives at least two extra emails that could be prevented, and the first email which just says that changes have been requested sometimes confuses the client and they email me right away asking why I just resent them their old version ... which then prompts another unnecessary email where I have to explain that its just an email requesting changes. If they could fix these two problems, then the software would be perfect.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Managing Partner / Designer

Used the software for: 1-3 years

### "Good proofing software, but not without some flaws."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 26, 2019

I really like GoProof, but I think there are a few things that could be different to make it optimal. In my case, my customers are my graphic design clients— so the people using GoProof with me are lawyers, chefs, eye doctors, etc... They find the software intimidating at first. I think there may be ways to make the interface more appealing and more intuitive (for example, I can tell them to "SIGN OFF" a million times, and they will click "FINISHED" or "COMPLETED"). Then from our end, I think some features should be more easily available— for example, Archive. It should be a main link on the dashboard to go right to archiving projects, also, a mass-archive feature.

Pros

• Get reviews from clients in the proof. • I think the annotation tools are robust. • When customers get use to using it, they like it. • I like that it allows customers to issue an "official" approval or rejection.

Cons

• Too many pages/tabs to do one thing. • Interface views look confusing (I with there was a small preview in "list view" • I don't know what it is, but ALL of my customers reply to the proof email with feedback (which we have as a DO NOT REPLY). I think customers find the software intimidating, and I don't know how to make them feel more comfortable using it. • The difference between "SIGN OFF" "COMPLETED" and "FINISHED" throws off customers. There should be a way to toggle this off, so "SIGN OFF" is the only option. • The steps to "archive" projects should be easier. I dislike having to click through 3+ pages to do a task that should be easily available from the dashboard (maybe just a mass-archive button)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

Dane B.

Graphic Design / Printer

Used the software for: Less than 1 year

### "Great Product!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

October 1, 2019

Time is the biggest benefit I've found with GoProof. I'm not wasting time on the phone with customers trying to understand what they want. With this proofing system I'm able to see exactly what they want, where they want it and can quickly make those edits and return a proof in record time.

Pros

My customers love how quick GoProof makes the proofing process. We've saved time and money by using this product. Before using GoProof we would spend a lot of time on the phone discussing changes and explaining where the changes needed to be made. With GoProof, it's a quick easy process and I can see exactly what changes they want made and where to make them.

Cons

It seems to be a bit glitchy when I'm moving between my desktop and laptop. If I've already sent a proof from my desktop, and then I leave the office and changes come back that need to be made, if I make the changes on my laptop and resend the proof....it confuses GoProof. Also, a huge let down was the fact that I can't get push-notifications on my cellphone through the app. Despite customer service trying to help me....it wouldn't work. The best they could tell me was that it "should be working"

Review source

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[View all Reviews](https://www.capterra.com/p/153068/GoProof/reviews/)

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