Who Uses This Software?

Cafes, quick service restaurants, full-service restaurants, retailers, and any other business with hourly employees.


Average Ratings

243 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $0.01/month
    See pricing details
  • Pricing Details
    Annual discounts are available! Prepay for a year and receive 20% off.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Homebase
  • joinhomebase.com/
  • Founded 2014
  • United States

About Homebase

Homebase makes hourly work easier for the whole team. With free online tools and mobile apps for managers and employees, Homebase eliminates the paperwork and headaches of scheduling, payroll, hiring and team communication. Start saving 4+ hours every week by visiting joinhomebase.com. Used by over 100,000 businesses of all sizes across the US.


Homebase Features

  • Biometric Recognition
  • Hourly Employee Tracking
  • Messaging
  • Mobile Access
  • Online Punch Card
  • Payroll Management
  • Punch card
  • Reporting/Analytics
  • Salaried Employee Tracking
  • Sick Leave Tracking
  • Vacation/Leave Tracking
  • Workstation Tracking
  • Assessments
  • Background Screening
  • Candidate Tracking
  • Internal HR
  • Interview Scheduling
  • Job Posting
  • Onboarding
  • Recruiting Firms
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Workflow Management
  • Automated Scheduling
  • Messaging
  • Mobile Access
  • Payroll Management
  • Reporting/Analytics
  • Resource Management
  • Schedule Distribution
  • Shift Swapping
  • Time Clock
  • Activity / News Feed
  • Calendar Management
  • Chat / Messaging
  • Discussion Threads
  • File Sharing
  • Push Notifications
  • Search
  • Surveys & Feedback
  • Task Management
  • Video Conferencing
  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Overtime Calculation
  • Timesheet Management
  • Vacation/Leave Tracking

Homebase Reviews Recently Reviewed!


Awesome software!

Feb 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that the employees can request time off or switch/trade shifts from their phone and I can instantly deny or approve the request. I love the ease of pulling the time sheets, and reading the time sheets. I love the access to be able to edit employees time on a daily or weekly basis. Employees can be horrible for clocking in early unauthorized, not clocking out to walk down the street to the store, etc. This app makes it simple to edit this carelessness from employees without even having to sit them down and talk to them about clocking in and out. Its kind of like, Okay, you want to take 20 mins to walk down to dollar general and you have already taken your lunch previous, oh and you didn't clock out. Well let me fix that mistake for you. The system tracks tardies, which is awesome, bc after 90 days, anyone who has been tardy more than 20% of their shifts, only gets offered a part time position within the company. This system gives us accurate data to show the employees at their 90 day evaluation, and the data can't be disputed bc it is tracked based on their clock in and clock out times.

Cons: I don't like the fact that there is not room for multiple clock outs under the edit mode. If we do not clock out for an extra break, there is no where to add it. I always have to add the time employees are gone to their lunch break. It give a false interpretation and false data when we pull data from this system for evaluations. I really wish you would update this to add columns for extra breaks, and reasons for the breaks. Also, I wish you would add a column to give explanation for employees that clock in late, miss a scheduled day, or clock out early. This system does not even track early clock outs, just late clock ins. We often find that employees will leave early to take care of things, and sometimes it can become repetitous. I would like to be able to track the data.

Overall: Okay, so I ABSOLUTELY LOVE THIS APP AND LOVE THIS PRODUCT. Home base is easy to use, easy to read, easy to understand. The platform is SERIOUSLY DUMMY PROOF! My 9 year old daughter helped me set it up. It is seriously that easy! My 4 year old will open my app and can tell if I forgot to clock out when I left work, and he even knows how to clock me out at the right time! It really is just that simple. I love the restrictions it offers. I can determine whether employees can clock in and out from their app, I can determine whether they can see labor reports, view other employees schedule, and I love the fact that they can request off right from the app, and I can approve or deny right from the app. I love that they can switch schedules and I can approve it instantly from home. This app just has so many great features. I will never use another payroll system again.

Recommendations to other buyers: You will not regret using this software. I promise.

Capterra loader

Great system for employee time tracking.

Jan 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Homebase is extremely easy to set up employee time clock which happens to be free if your business has a single location and with a single location you may set it up for unlimited employees. For a small business owner where every dollar and cent matters, it's a no brainer. A business owner may assign or allow the employee to set up their clock in and out code. Also, it may be set to take a photo of the employee during the clock in and out sessions to help or eliminate other employees from clocking in and out for them. Homebase offers an iPad, iPhone and an android app. You may also use your device's browser. We downloaded the app, installed it on an iPad for our employees to clock in and out on. The administrator has 100% access via web browser login. There's also a feature which allows employees to clock in and out in the field which would geo-tag the location of the clocking activities.

Cons: Not a lot a negative things to say. This software is best if you have multiple employees who may have a staggered schedule. Example: an employee opens, then you have a mid day shift, then a closer. You also have many employees that may be out in the field. geo-tag is not the best choice for a single entrepreneur who's trying to track their time, set up easier ways to do so.

Overall: Great experience! US-based representative whom were very kind, understanding and WILLING AND READY to resolve any and all issues when I needed to call to resolve the only issue I've ever had.

A comprehensive, user friendly application that offers must-have features

Aug 03, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, nailed key functions needed, intelligent navigation, visually uncluttered despite having a lot of functionality.

Cons: It is not a shortcoming of the software but of non-technical users. The biggest problem I have had is bringing along the technophobes who are used to working with...wait for it...paper calendars and personal journals to keep up with. They yearn to be able to use something so powerful but blanch when they open the home screen and see what is available. It is about as user friendly as can be imagined but some still are so intimidated that it is hard to get them to dig in. When they do, they begin to appreciate the value that is provided.

The key is bringing the shy types along S L O W L Y. This software will sell itself once it is given a fair opportunity to shine. Just grit your teeth and work with them. It's more than worth the effort.

Overall: This application was offered as part of our new Clover POS system. I began to use it to set up the employee schedules for a small (seven employee plus owners) business. The more I used it, the more impressed I was with it.

It provides every function that a small business like ours needed, taking a very tedious and error prone process and making it easy and transparent to handle. Being able to delegate certain tasks to key employees, auto notices sent for upcoming shifts, notification if someone hasn't clocked in within a set period for their shift, labor rate vs revenue analysis, end of year tax information gathering...and this was all in the free version that came with Clover!

All in all, I am both impressed and pleased with this package. It looks to me like the right team wrote the right code for the right objectives at the right price. How often does that happen in the software world?

Recommendations to other buyers: Get it. You definitely won't regret it. Great, great product.

Low cost, high value scheduling software

Sep 13, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Homebase is easy to use. We had to quickly implement a scheduling software. The way our business is setup has a variety of departments but employees work in multiple departments in a single day. Homebase lets us easily schedule each employee for the exact shift they work. We can view by department or by employee, which is helpful for both our employees and our managers.

We haven't tried it out yet, but one of the bonus perks to Homebase is their hiring module. We have tested but not actually published a job. It was easy to do and posts across multiple platforms.

Homebase has a lot to offer at a very reasonable price.

Cons: After you have scheduled in a department or scheduled an employee, you cannot use the + button to add another shift. This is annoying because you have to duplicate an existing shift and clear the information, instead of easily adding an empty shift and filling in what you need. We also did not find a way to delete an employee when they were duplicate added without choosing "terminate" the extra employee. This is not an issue now, but it could be in the future.

Another feature that would be nice in the app would be the ability to call the phone number from the roster or at least copy and paste it.

Overall: Overall we have been extraordinarily pleased with Homebase. Our employees have had no issues signing themselves in and using the app. We've used other scheduling software in the past that made it too complicated for our employees. We love the way Homebase simplifies all parts of scheduling, so we can focus on our employees and the children we serve!

Low Stress Management

Jan 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use.

Cons: Not available in Canada.

Overall: We can not say enough about Homebase and how it has helped our business grow to 7 locations across 3 states ( FL, TX, and NV) with some 80 employees. We could not have managed our staff, Labor cost, Scheduling, Labor Cost Management, and get the support anywhere other than Homebase. When we receive calls from other companies promising everything, it's a short conversation once we inform them of all the FREE services we currently get from Homebase.

Staff training took less than 5 minutes. With the Mobile App. They now schedule their own shifts and changes to the schedule. They communicate with us and other employees.

Homebase feeds into our payroll, gives us a real-time complete one screen view of our organization, including real-time sales, real-time Labor cost, who is working at what location all from our mobile phone. We are able to make an adjustment on the fly if our sales to labor cost are out of balance by sending someone home early or get extra help when required. All this over a coffee or lunch. LOW-STRESS MANAGEMENT.

Homebase is the best scheduling software!

Feb 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use Homebase on the daily to manage scheduling for my team of 10. It's incredibly efficient, easy to use, and keeps me and my team organized. Our staff's schedules tend to change on the fly with last minute bookings given our private event business, and Homebase is the perfect platform for me to communicate these changes to my team in real time. It's also a great way to manage time-off requests, monitor work hours for our part-timers and hourly employees, and coordinate shifts that need covering. They also have a very responsive customer service team, with options like Live Chat. I strongly recommend the software to smaller teams with hourly employees or contractors!

Cons: It'd be great to have a 'jump to X date/week' option. I view our staff's schedule on a weekly basis, and while you can jump to a monthly calendar view, I'd love an option to type in a specific date and it cue up the weekly schedule from there.

Overall: Organization, communication, efficiency, ease of mind

Capterra loader

Best Scheduling Tool for Small Businesses

Sep 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I thoroughly enjoy the Homebase platform and its ease of use. Everything is color coordinated, which is my favorite part. I use this to schedule my employees for all my locations. My employees enjoy it too because they can request time off, trade shifts, and see when they are scheduled on their phone. I also love the stats where I can keep track of sales and labor - and it links up all my locations which is a plus!

Cons: There honestly isn't anything I dislike about the software. I use it mainly for scheduling, but it does so much more than that. I would maybe like to customize admin roles a little more for better security, but that isn't entirely necessary.

Overall: Overall experience with Homebase has been exceptional. We used another scheduling tool in the past and it was much too complicated and difficult to look at.

We got our homebase through our clover system, it was free and an amazing app.

Jul 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I could post schedules with ease and it wasn't hard to learn the program. My staff loved if because they could download the app on their phone, see their earnings, schedule and could request time off or switch shifts. Once the staff requested off or changed shifts it gave me the opportunity to approve or deny the request. Also once I uploaded a schedule it would text or email the entire staff or just the ones I made changes to.

Cons: They did update the system and it is a little bit or a learning curve. It also changed how the staff sees their schedule and dashboard.

Overall: I wouldn't change to another application, this has everything you will need for scheduling and payroll. Even if you don't have a clover you can go online and set up your business to schedule your employees.

Customer service is lacking, and No functionality for multiple store locations

Aug 16, 2018
4/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: it's easy to use, and the staff can use the app to request time off, and they can chat to one another.

Cons: 1) It doesn't connect to your payroll system (even if they say it does)

2)you can't have more than one location and share staff between 2 locations, because the 2 separate schedules don't recognise each other which means when you auto-populate the schedule it double books staff members. (so then the auto-populate feature is useless to you)

3) The support staff are friendly but they ARE NOT very knowledgeable about the products or services, no can seem to make a decision and they very rarely call you back when they say they will.

I cancelled the service to one of my locations and they continued to bill me for 4 months , when i called they said they would call me back once they investigated the billing. I never received a return, when i called them 3 weeks later they said they would only give a refund for 2 months because i never called them back sooner.

Overall: To honest the experience hasn't been great, it feels more like a start up and they haven't worked out all the kinks with the technology, service, and training. They are very nice on the phone i have to give them they still have a long way to go.

Simply the best for me!

Sep 20, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love being able to access Homebase on my phone. The features available at the Free level are sufficient for my needs at this time and that is very helpful with so many software programs charging for the most minimal of services. I am excited that there are more robust plans available as my business continues to grow that will help me manage my team even more efficiently and with a wider range of options for structure.

Cons: No cons really because everything that has ever been difficult to use within the software has been resolved and fairly quickly.

Overall: I have been using Homebase for over a year. It has been extremely useful for all of my scheduling needs. The few gaps present in the beginning were solved and streamlined. Support has always been over the top amazing! Thanks for a great product!

Recommendations to other buyers: Try it! You will love it!

Finally! A online scheduler that easy to use!

Dec 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Definitely ease of use! We have tried at least 2 prior to Homebase and they were too cumbersome to use and were ultimately ditched. Once we tried HB, everyone was able to figure out the app and can easily enter their availability. You assign staff based on their availability (or actually unavailability by day down to the hours) and staff can swap shifts if needed. You can message your team by email or the instant messenger to individuals or group. This is only the tip of the iceberg! There's team building features, sales, tip-out, time clock, 3rd party app plug-ins, reporting and so much more! This has everything already figured out! You just have to explore all the features and functions. Priced per location, but very reasonably priced that is scalable to your growing business.

Cons: Nothing we can think of except they have job market feature which allows you to post your job (to whom?). This is probably still in development and we tried it once and gotten inquiries from random job seekers from another country. Perhaps geolocation and category filters would help provide more suitable applicants.

Overall: This scheduler (and more) has been a huge time + business saver. You can schedule and have your staff clock in with ease.

Absolutely the best product and service available.

Aug 23, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I wish I could rate Homebase 10 stars! Of all the things that I use in my business Homebase would be one that I could never let go. I have been with them from the start and have never experienced a growing company striving so hard in customer satisfaction. There were bumps in the road developing the product BUT never once has their customer service let me down. They continually improve and always listen to requests . Response is almost instant when I am in need of help. I am old and set in my ways and this was the most user friendly product ever. We are a Pet Resort not food service and it more than meets our needs daily. My staff loves the ease of use and would revolt if we tried to change back to our previous system.

Capterra loader

Great for my small business

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My coffee shops use Homebase for all our scheduling. It is the perfect software! It is cost effective- the free version has all the necessary features. We also use it for own employees to clock in/clock out. You can send messages to your team and see who has read them. I highly recommend you check out Homebase if you are in any sort of business.

Cons: Every once in a while the time clock will be glitchy. The manager can correct these discrepancies from with in the app, you just have to keep an eye out.

Scheduling made easy because of the great user experience!

Jun 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ability to move my staff's hours with ease. If I want to switch someone's hours, I can just drag and drop their hours. I'm also able to see the total amount of hours per role, per week and per day. This helps me organize my staff and makes sure I'm at the maximum number of hours I'm allowed to staff for my restaurant.

Cons: I've had problems with the wage rate and applying them when necessary. I print our employees schedules instead of sending their schedule via the app. I never use that function but it seems like it could work well. Just not for our small establishment.

Overall: Scheduling staff with this software gets me super organized and takes me very little time to do so.

Makes my life as an office manager a whole lot easier

Oct 22, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the schedule features. I am not generally the best with technology, but this is about as easy as it gets. I LOVE the drag-and-drop feature so I can switch schedules around easily without having to create new shifts, delete shifts etc. SO user-friendly. I love how you can send out a notification to only those employees whose schedule has changed when changes are made. I love that everyone is notified. And I love that I can check the app from home to see who is working the next day, or on any given day.

Cons: We are using the free version, so really this isn't a con if you are willing to pay for a monthly/annual subscription. The doctor I work for does not want to pay any monthly subscription fees. I wish we could use the time clock for employees to punch in and out, but it is not realistic for us as a two-location practice. You have to have a manager log in to the time clock computer, and we only have a manager in one location. This seems like it would work very well for those willing to pay for this feature, though, and it is really not that pricey. It's a minor con.

My first year anniversary and still in love

Jul 22, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything . Customer service is awesome and kiss ( keep it simple stupid ) is the order of the day .

Cons: Nothing I have found .

Overall: I've just completed my first year with Homebase and not only do I love it but so do the employees .

And if they are happy i'm very happy . Our late shows has stopped almost entirely and confusion is almost never . I have employees come to me and point out simple mistakes that have been skipped in the schedule almost immediately . Customer service was a shock . I have not needed them but about 3 times , since everything is so simple , and everytime issues have been cleared up almost instantly . Thank you Homebase for being one of lives pleasures . I now enjoy doing the schedule .

Recommendations to other buyers: You will be glad you choose it .

Great App and customer service!

Sep 06, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This app has been extremely beneficial for employees to quickly run cash out reports and enter cash tips at end of shift. The mobile app is great for correcting clock in/out times and adjusting cash tips in a matter of seconds. Great tracking for payroll and syncing with clover. I have not used the scheduling feature yet, but love the functionality of it.

Cons: The free version does not allow you to assign multiple jobs to each employee.

Overall: Free software that really works and simplifies payroll and scheduling. Absolutely love the customer service and it is offered 24/7! Need to call at midnight? Not a problem!

Recommendations to other buyers: Try it!

Finally, scheduling and time tracking that is actually paperless!!!

May 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best part of this software is that I finally have something that needs absolutely no paper, whatsoever. It's user-friendly, easy to learn and use and really saves me a lot of time.

Cons: There's really nothing negative to say here. The only issue I have right now is that there are actually some people that cannot let go of their use of paper. They can have it, as long as it never comes anywhere near my office again!

Overall: Last year, I was given the task to find out how to go paperless. This would be a much easier task if people could really learn to let go of all of that paper that they think they need. Homebase has saved me time and money and even space! I no longer have to keep all of that paper in my office. If I ever need it, it can be retrieved and printed out.

doug's review

Jul 15, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to navigate it

Cons: everything is great about it. I really cant think of anything that i can really criticize

Overall: I have been working with Homebase now for a couple of years. I love it. I learn more and more every time i use it. I am at the point where I cant do without it. I have become dependent on it. I really dont know how I did everything I did for all of those years without homebase

Recommendations to other buyers: Its really a great tool . Once you become proficient with it, you cant do without it

Scheduling Made Easy

Jun 07, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: Prior to using this system, I used to use google calendar and I relied on my employees to check the calendar in order to know when they work. Now with home base I can:

- See when my employees viewed the scheduled via text or email

- See when my employees arrive late or miss a shift all together

- Request a trade or coverage

One feature I recently paid for was the ability to monitor their breaks better. In the past, we had just given them paid breaks and hoped they'd punch back in at a reasonable time. However, now we give them a set time and any additional time is taken as unpaid. I love that I don't have to watchdog them for their entire shift.

Cons: The schedule layout is a little wonky. I don't do the best with color definition, so It would be nice if they allowed schedulers to use symbols instead of colors to define job responsibilities.

Capterra loader

Really convenient for employers and employees

Dec 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The accessibility to Homebase is super appealing. Being able to log online and view schedules and request for time off is one thing, but being able to easily access it all on your phone is entirely another. The color scheme and design make it pleasant to look at as well. It's pretty simple to view a schedule, request time off, or trade shifts with other employees as long as you've communicated with them outside of the app. Being able to sync it with your calendar and have it send push notification reminders helps, too.

Cons: The biggest downside is mainly just a small gripe. Occasionally, when I was either looking at the schedule, the names would appear out of order or it wouldn't update to the most current week. Or when you would request time off, it wouldn't select the day you selected, going back to the default and causing the need to fill out the request all over again.

Overall: Super easy to use and maintain for employees and employers alike, with lots of features that make work schedules (known to be a hassle) much simpler to tackle.

The FREE version is so powerful...

Mar 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Homebase makes our life so much easier and integrated into our restaurant. This app enables managers and employees to get on the same page in the digital age. We are able to schedule through homebase and our employees get notifications via the mobile app. The employees are able to set their availability and request time off, easily. On top of all this, homebase integrates with our payroll system, Gusto. This makes it incredibly easy to transfer hours over for payroll.

Did I mention this was all in the Free version? We are looking into the paid version to help us save money and automate a few things when scheduling.

Amazing! A great tool for start- up companies!

Sep 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Running multiple retail store locations with over hundreds of part / full time team members. Homebase provides an excellent tool for our HR to run schedules, making it easy for team members to cover shifts at different locations, shorten payroll hours verification at end of month, bargain costs in services fees, very good customer support center on trouble shooting. Homebase is the best choice for millions of start up companies or small business that are growing rapidly.

Wish we had it sooner

Sep 28, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Encompasses a broad spectrum of tools and useful information

Cons: Found it a bit difficult to understand and use in the beginning. Also not that easy to switch from 1 page to another.

Overall: We have been in business for about 18 months. We just didn't have the resources or feel a great need for a POS. Our bank offered this system and we finally installed it about 6 months ago. What a difference it has made. Now we know what we didn't know!

The most useful features for us are the time sheet feature and the Insights. Payroll has become much more streamlined and accurate. We only have a few employees so this system is more than adequate for our needs. I especially appreciate the feature that compares sales to payroll and contrasts it to the previous week. In a small business like ours, it's crucial to keep expenses in check.

With Insights, we can gain knowledge about our customers and products that are very useful in making any changes or for planning purposes. It's like having a consultant without the cost or time involved with that.

We know we have just scratched the surface with this system. In time, we will definitely be able to use it more fully.

Recommendations to other buyers: I do recommend it. I would say to get some training at first to make things go more smoothly

Simple simple!

Nov 26, 2016
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy it is to use from my phone, home or office. I love that my employees can do the same, and request time off and get email/text reminders when I make changes

Cons: My employees schedules are always very different, I have to create a new schedule from scratch each time and setting up shifts can be a little time consuming. It would also be nice to have a feature on my schedule for days we are closed, like holidays.

Overall: I love how easy it is to keep track of my employees. Scheduling is my least favorite part of my life and Homebase makes it very easy for me to take care of it wherever I am. My employees love that they can use their phones to check their schedules and request time off. It's a very seamless system.

LOVE HOMEBASE!

Jul 29, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the user friendly aspects for both my employees and myself. I love that the software makes it convenient and flexible for my employees to request time off as well as trade shifts and get coverage when needed. I can manage those requests easily from anywhere.

Cons: I cannot see an entire month's view of the schedule. I would love for that to be an option.

Overall: From the moment I started using it, Homebase had been a time saving, headache reducing, essential part of running my business.

Recommendations to other buyers: Try it. You'll love it too.

Capterra loader

Tracking employee schedules has never been easier.

May 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I manage the schedules for my team. Using Homebase to update my employees on their rotating schedules makes it very handy. Schedules and roles can be color coordinated for easy tracking. Employees are notified by text, email or popup notification when their new schedules come out.

Cons: Our old software would let employees edit their missed clock ins and schedule errors. It would be nice if Homebase added this feature. I do spend a lot of time logging in and fixing errors each week. If there was some sort of way to verify edits that employees have made, it would make it a lot handier.

Overall: Easy schedule tracking.

Schedule

Nov 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use. Can request days off and ask if others will cover and everyone gets alerts. If someone decides to accept your day, you get the alert. Messaging system to everyone.

Cons: Nothing. Everything seems okay with it.

Overall: Easy to use. Able to look at schedules, make changes. Get alerts.

Time Tracking In Less Time!

Jan 10, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This system make scheduling and tracking employee hours a breeze. The simplified dashboard makes it easy to ensure the schedule meets all of our demands, and allows employees to quickly see when they are scheduled to work. The fact I can access it from anywhere helps for when I am away from the business.

Cons: Initial setup can be a little time consuming, especially if you have a large employee base. This makes the upfront commitment a little tough, however it'll easily pay off in the time savings you get after that.

Overall: Homebase is by far one of the easiest solutions for employee scheduling. Coupled with the fact you can try it out for free to see how you feel about it before investing any money into it, makes it a no-brainer to at least give it a go if you are looking for a better solution than pen, paper and hoping folks show up on time. While the initial setup can take some time if you have a large employee base, the time saved going forward with scheduling and time tracking easily makes up for the initial time investment for setup.

Homebase Used In My Cafe

Oct 04, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use and easy to make schedules using the software. Publishing to employees is easy.

Cons: It could offer more bells and whistles, but Homebase charges extra for options I would like.

Overall: I like that it incorporates with Clover. It's a very decent software program.

Compared to T Sheets

Mar 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The basic price was fair and not per user but per location! That was a big deal for us! T sheets charged for users even when we switched out sales people. We have high turn over and our bill was much higher than expected. There are a lot of upgraded features I am extremely interested in but have not had the time to review.

Cons: Customer and tech support needs some work I feel they read off a script and really don't know the product. T sheet reps were very experienced with the product!

Overall: We use it daily and will keep the subscription and most likely upgrade!

Homebase

Sep 17, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that it makes checking my schedule, making requests, and keeping an eye on my paycheck easy.

Cons: There are a decent amount of glitches when it comes to clocking in and out, sometimes it gets missed entirely in the system, and at the end of day shows me I haven't clocked in at all.

Overall: My homebase experience has been mostly positive, it is a very simple interface, though I wish that there were less bugs in the clockin/out experience.

Perfect for our small business

Nov 02, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: iOS app makes it easy to have a time clock on an iPad or view the schedule on iPhone. Works great for scheduling our small team of 10 employees and doing time tracking for payroll.

Cons: Employees have to select a shift when they clock in. They sometimes forget to select it and then I have to manually move the "unscheduled" hours to their shift. With a larger team, it would be very time consuming.

Capterra loader

Exceptional Timesheet & Scheduler Software

Sep 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I enjoy the fact that this software is very robust and allows us to virtually do anything we want in regards to scheduling and timesheets. They always add new features as well

Cons: I do not have anything I don't like about this software.

Capterra loader

Visual Appealing... Easy to Use

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: - intuitive (really big deal)

- employees love being able to trade shifts easily

- mobile app is well designed

- great for managing labor costs

- syncs with payroll software

Cons: Almost nothing to complain about. at most I would be nit-picking.

Overall: HomeBase replaced our previous scheduling software and made everything better almost instantly. Color coding allowed me to understand and process my schedule so much faster. The mobile app is worth it's weight in gold as my employees love being able to trade shifts quickly and easily with one another. I also love being able to check and manage my labor percentages and see hourly sales.

Great scheduling software for small business

Nov 14, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Access across mobile app, web browser, and clover app allowed employees to access their schedules away from work which is nice for small businesses to be able to offer, and also track time cards, etc.

Cons: Certain features require a monthly payment upgrade, when started using it was not really necessary but as they updated features it became more vital to have some of these features

Easy as Pie!

Aug 01, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like being able to send my schedules out to my team via email each week. Time off request are lso easy to handle because the come through the Homebase team email as well. So when I do the scheduling it is already in its time slot the minute I approve it.

Cons: I wanted to cooperate my students login. But having to go through so many steps for a parent to log their child in isn't so easy.

Overall: I have been in business for just a few months(6) and Homebase has been great to work with. Any questions I have had was answered in a matter of a phone call.

Recommendations to other buyers: Please let me know if you have any ideas how this can be done.

Connected employees

Dec 02, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Connected to all my devises. Remotely manage my team

Overall: A great scheduling and employee management tool. Schedule, track and communicate with employees easily. Kids love having schedules appear in their phones

Recommendations to other buyers: Paying for upgraded version gives you a lot more data and control of labor costs. Glad I did it.

Homebase is great!

Feb 22, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: time clock and schedule in one place!

Cons: mobile site is not great

Overall: We have beening using Homebase for about 8 months and it is better than any of the other online timeclocks we've used so far. The desktop version is great, we can message each other and our staff, change settings, look up staff phone numbers, etc. The version on our phones is not great. Staff will try to clock in or out and are standing in my break room and the app says they are not on site...but they are! That can be frustrating. We also can't find each others phone numbers on the mobile site and that would be helpful. Mostly, we love it tho!

Recommendations to other buyers: allow staff to find each others phone numbers easily so they can contact each other

Great platform for organizing the day to day of business

Mar 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Integrates well with clover and provides a platform for keeping business day to day in order

Cons: No negative comments as I have found this product easy to use and something that has improved my business function daily.

Homebase has made my job of scheduling employees so easy.

Jun 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Knowing when my employees punched in and when there late. Love the text notifications, Employees like having their schedule with them at all times.

Cons: Not being able to edit employee info, phone, email,

Being the administrator I should be able to edit employee information that I previously entered.

Overall: Makes schedule making easy

Easy to comunicate with all employees at the same time of schedule changes.

Better than the competition

Apr 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Reasonable price, ease of use, compatibility with SurePayroll, communication options with employees.

Cons: More flexibility in reports (e.g., control which columns to see and width of columns) and exporting.

Overall: I run multiple businesses and have used a variety of time-clock programs. I ran into Homebase by accident through my clover account. It became my favorite program and I am looking to switch my other businesses over to it.

Still Learning, stuck in the dark ages I guess.

Aug 25, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It keeps an accurate account of employee shifts worked.

Cons: It is still a bit confusing for setting up, but if I just commit to it I would probably find myself really utilizing it's functions more.

Overall: I use this for tracking employee schedule. Tracks time employees have work so that figuring payroll is easy. Catch employee errors a lot.

Recommendations to other buyers: Just commit yourself and you will like using this for all your payroll and scheduling needs.

Best scheduling tool I've used

Nov 10, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Tried several different alternatives for team schedules and time clock but Homebase excelled in terms of features and cost. Can quickly add or remove team members.

Cons: We have seasonal employees that get "terminated" in Homebase. When they're re-hired next season, it generates a new clock-in PIN. Somewhat annoying but a minimal issue

pretty good for scheduling.

Jun 05, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: It's pretty easy to switch between your schedule, your teams schedules, and other teams schedules. Pretty clean design, categorizes by weeks. There's a nice display of hours you've worked and the amount of money that translates too. Trading, dropping and and picking up shifts is super easy and convenient. Offers an in-app messaging system to chat with other workers

Cons: There was a bit of difficulties getting other worker's contact informations, like their phone number.

Thank you Homebase For Making Life Easier

Nov 20, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great time clock ... beats the mechanical time clock hands down

Text Messages

Web based interface

Cons: Wish there was a tier between the free app with Clover and the Paid App. We would pay for alerts but don't need all the other options.

Overall: We are a small business and we needed an affordable scheduling and time clock systems. We found the Homebase app on our Clover Mini and gave it a try. Our staff gives it 5 stars and so do we. No more spread sheets and an old time clocks that jammed up. Thank you for taking our business up a notch. And our accountant likes the reports too!

Capterra loader

I used it daily to schedule the staff in my small business.

Jul 19, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that I can access the staff schedule anywhere on my phone and that my staff can trade shifts, enter time off, etc. on their own and ask for my approval.

Cons: For some of my older (non techie) staff its not as user friendly, but most of us have figured it all out.

Overall: Saves me time and makes the changing of the staff scheduling easy!

Homebase Review

Mar 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: This is a great HR product great for scheduling, organization, timesheets, and payroll. Great for those employees that just leave without clocking out. This can be tracked. Also employees can switch or change shifts from their phones.

Cons: The edit mode leaves a lot to be desired. The UI needs some work and it doesnt have a lot of features that i understand yet.

Overall: Overall this product can be very useful if you can properly use it. I would recommend it, but only to those who have the patience.

Great Time Sheet

Apr 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love that I can track my hours and that it shows how often i am on time, what time i clock in and out, I can see how my money differs from week to week. Just over all great.

Cons: The taxes are not accurate which is to be expected. And i dont like that it takes my picture on each clock in and out. (i do understand the feature) I dont like the malfunctions either. It went on a frits and was showing that I didnt clock in when i did it was horrible. (Eventually fixed.)

COFFEE house user

Aug 28, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly

Cons: Wish the schedule would print in a easier format to read

Overall: So far very easy to adapt like the clover adaptability and to post schedule so employees have it at all times

Recommendations to other buyers: Makes employers job at lot easier