# Homebase Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Homebase the right Compensation Management solution for you? Explore 1151 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153076/Homebase/reviews/ --- Homebase 4.6 (1151) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of Homebase Ease of use 4.6 Customer Service 4.5 ## Pros and Cons in Reviews BV Bien V ManagerIndividual & Family Services, 11 - 50 employeesUsed the software for: Less than 6 months. “It allowed me to easily schedule my employees and alert them of any changes to their or the whole team’s schedule.i also liked that it includes the employee’s location at the time of clocking in.“ April 22, 2026 JR Jamie R Chief Operations OfficerMachinery, 11 - 50 employeesUsed the software for: 1-2 years. “Finally, I cancelled my service and they still charged my account, again tried to get this fixed but AI did not understand and I did not receive a call back, I had to call the sales phone number to actually find someone who was capable of fixing my problem. “ April 13, 2026 JB Joe B System AdministratorRestaurants, 2 - 10 employeesUsed the software for: 1-2 years. “As the IT Admin at a busy coffee shop, I've evaluated and implemented dozens of tools over the years to keep our POS running smoothly, staff managed efficiently, and labor costs under control.“ June 4, 2026 JH Jeff H Front end ManagerMedical Practice, 11 - 50 employeesUsed the software for: More than 2 years. “I’ve run into a few minor bugs and occasional delays with syncing, which can be frustrating when things are time-sensitive.“ June 24, 2026 JH Jeff H Front end ManagerMedical Practice, 11 - 50 employeesUsed the software for: More than 2 years. “It’s made things like scheduling employees, tracking hours, and keeping up with team communication a lot easier because everything is in one place.“ June 24, 2026 Davinder T OwnerRestaurants, 11 - 50 employeesUsed the software for: 1-2 years. “There are features that would be helpful but are not included lower tier plans, but don't warrant the change in pricing to go to a higher tier. “ January 23, 2026 CG Chancey G Office managerAutomotive, 2 - 10 employeesUsed the software for: 1-2 years. “This app took all the chaos of scheduling my entire team and turned it into a easy open way to communicate as a team or individually which in turn increased the entire morale and productivity of my business.“ August 30, 2025 AP Angela P DirectorMental Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “Homebase did not allow us to track hours across multiple locations unless we paid extra for it.“ September 10, 2025 ## Showing most helpful reviews Showing 1-25 of 1151 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use David H. Manager of EMS - previous employer Hospital & Health Care Used the software for: 2+ years ### "Best employee scheduling app/software" February 18, 2025 5.0 I have been a homebase user for over 5 years and have recommended it to several other workplaces and employee managers. Tech support has always been great to work with and issues are handled in a timely manner. I love the ease of use and user friendly mobile application. Pros Ease of creating shifts, schedules. User friendly interface. Easy drag and drop shift assignments. Reasonable costs. Cons I don’t really have any cons about this product. Alternatives considered [7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)[Sling](https://www.capterra.com/p/142542/Sling/)[When I Work](https://www.capterra.com/p/121248/When-I-Work/) Reason for choosing Homebase Price, ease of use. Customer support. Mobile application. Review Source BS Bridget- S. Director of HR Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Homebase hits Homeruns " January 7, 2026 5.0 I’ve been using Homebase for years, and overall, it’s been a great experience. Homebase consistently hits home runs for our company. It helps us communicate and stay connected. It has become a trusted tool we rely on every day. Pros I love how it helps keep my team connected. Everything is in one place for communication, so no one feels out of the loop. Cons It’s not really a dislike, just an area for improvement. Customer support could be more responsive and quicker to resolve issues. Overall, the platform is great, but stronger support would make the experience even better. Switched from [Time Clock MTS](https://www.capterra.com/p/138408/Time-Clock-MTS/) I used Homebase at my previous company (Hospitality) Review Source Response from Homebase February 26, 2026 Thank you for being a longtime Homebase user — we truly appreciate your trust over the years! We’re so glad to hear that Homebase keeps your team connected and that it’s become a reliable, go-to tool for daily communication and scheduling. We also appreciate your candid feedback about customer support responsiveness. We’re continuously working to improve our support experience and ensure issues are resolved as quickly and smoothly as possible. Thanks again for your thoughtful review and for choosing Homebase! Davinder T. Owner Restaurants Used the software for: 1-2 years ### "Good and Easy, but..." January 23, 2026 3.0 We use homebase for two different businesses. Overall it is good and easy to use, however they have some back end problems. When logging out of one of my accounts and into another, things get messed up. Sometimes it logs me into the wrong account. Sometimes it logs me into the right account but won't show any data. On the PC I can use incognito mode to log in and it is all good, but the app doesn't work that way, so I have to use the app for just one of my companies. That is a bit of a pain. The pricing is fair, but if the backend issues don't get resolved, I will look for a different solution. Pros Homebase is a easy software to learn. It covers the basics of what we need to do to schedule our team and communicate with them. Cons There are features that would be helpful but are not included lower tier plans, but don't warrant the change in pricing to go to a higher tier. For example, overtime calculation across sites. Or another example would be attaching documents to team members. These things would help, but the price jump to turn them on is too extreme. Review Source Response from Homebase January 27, 2026 Hi — thank you for your thoughtful feedback. We’re glad to hear Homebase has been easy to use for scheduling and team communication across your businesses. We appreciate your notes on feature access and pricing, as well as the backend issues you’ve experienced when switching between accounts. That’s understandably frustrating and not the experience we aim to provide. We’d love to help get this resolved. You can reach our team directly via in-app chat or email, and we’ll be happy to take a closer look at your setup. Thanks again for sharing your experience — we truly value the feedback. — The Homebase Team JG Jesus G. Case Worker Mental Health Care Used the software for: 2+ years ### "Time tracker with GPS location" May 1, 2026 5.0 More good things, than bad, overall a great way to keep track of your hours, especially for works that need to clock in on the road, and you need to have a precise location for the clock ins. Pros Great app to keep track of time, it integrates GPS which allows for precise location. It includes some functions to allow to communicate with your team, this is great when you need to coordinate work. It is very easy to use and intuitive, it does take a little setup, but once you have it set, it is very easy to use. It predicts your pay, and offers some options to get an advance on your paycheck. Cons sometimes this can freeze and crash, it has happened a couple of times. Customer support might take a while to answer, and is not always as accurate. Review Source Response from Homebase May 7, 2026 Thank you for the thoughtful review! We're thrilled to hear that Homebase has been a great app for keeping track of time, and that the GPS-enabled clock-ins, precise location tracking, and team communication tools are helping you coordinate work effectively. It's wonderful to know you've found the platform easy to use and intuitive, and that features like pay predictions and paycheck advances are adding value. We're sorry to hear about the occasional freezing and the customer support experience—we'll pass this along to the appropriate teams so we can continue improving. Thank you for being part of the Homebase community! ES Erik S. CEO Logistics and Supply Chain Used the software for: 1-2 years ### "Homebase Review" August 29, 2025 5.0 Homebase is great easy to set up and use very affordable. The platform has job posting and HR as well into this amazing system. Pros Homebase has everything you need in one platform from messaging, scheduling, time clock, requesting time off and change shifts. Customer service is great and the payroll is super easy to use and set up. Cons Homebase doesn’t have any cons in the platforms as everything a small business will need is included into one affordable simple to use system. Alternatives considered [7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)[Rippling](https://www.capterra.com/p/172127/Rippling/)[Clockify](https://www.capterra.com/p/169607/Clockify/) Reason for choosing Homebase Homebase hands down was the best priced, overall had more satisfied customers and great customer service. The price was very affordable for what they offer. Switched from [Gusto](https://www.capterra.com/p/131882/Gusto/)[ClockShark](https://www.capterra.com/p/155467/ClockShark/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Seeking an all in one more affordable platform that actually works and home base is that. There are no other programs close. Review Source KO Kearis O. Director Child Day Care Services Used the software for: 1-2 years ### "Great employee management software for small business" July 17, 2025 5.0 This platform has been a game changer for my small business. It is easy to use, their support is always prompt and helpful, and it saves me several hours of work every week! Pros Homebase has easy to use features, I didn't feel like I needed a long training session to learn how to use the platform. It's intuitive, user-friendly, and packed with features. We love the fact that scheduling, timecards, payroll and employee messaging are all in one system, our previous system only offered payroll. Cons The auto-scheduling tool seemed so exciting, since I run a daycare and we have constantly changing schedule needs. However, it never worked well at all. I tried putting in all of the information but it would schedule people all over the place, leave classrooms without a teacher, or schedule staff for times they weren't available. Switched from [Gusto](https://www.capterra.com/p/131882/Gusto/) Gusto gave us so many headaches with the system going down at random times, and their customer support was never very helpful. Review Source DM Devin M. Owner Construction Used the software for: Less than 6 months ### "Sad sight for any client based company " December 6, 2025 3.0 Not one that I will ever be able to give a chance for my use again. Paid $500!” Roughly for a year. Used it less that 30 days and asked to cancel and refund and 4 month now and have yet to receive my refund. Pros Unfortunately not a highly recommended use for anything. Highly priced for the quality of service to help answer any question or provide any additional assistance on guidance. Cons When setting up payroll for a new business they will not allow you to fully account for state/ federal taxes on payroll until you obtain a UI rating which cannot be done until you pay your first employee $1500+ in payroll payments. So pretty useless to have if they don’t allow you to pay anyone until info is provided which can’t be done until payment was processed Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Homebase Cost effective for a small new business but was not worth the money I spent and lost sadly. Review Source Response from Homebase January 5, 2026 Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this situation has been. We appreciate you taking the time to outline the challenges you encountered with payroll setup and billing. Feedback like this is important for helping us better understand where expectations were not met, and we thank you for sharing your perspective. RR Rimantas R. Site Reliability Engineer Information Technology and Services Used the software for: 2+ years ### "Different, uncomplicated and the tool is great too." June 11, 2025 5.0 Process flows, communication and messaging between departments. Recruiting, employment contracts, communication with employees and much more. Pros Centralized management of all employees data, with numerous configuration options for working time and contract types. It also offers options for implementing custom requirements and meeting regulatory requirements using APIs, custom workflows and employee questionnaires. Cons We would like to see more export options configurable via the GUI, for example, for creating performance reports based on time tracking. It would also be nice to be able to centrally export and archive all employees data into a single document. Switched from [Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)[Personio](https://www.capterra.com/p/158622/Personio/)[HRlab](https://www.capterra.com/p/168681/HRlab/) No specific reason for my switch but I wanted to test other platforms and I really like Homebase. Review Source TC Tom C. Owner Logistics and Supply Chain Used the software for: 1-2 years ### "Homebase is FANTASTIC!" March 3, 2025 5.0 The very best decision we have made that reduced our time with payroll and improved our recored keeping! Both management and our staff have been very happy with our move to Homebase! Pros We used ADP for 6 years. When we moved to Homebase we decreased our time doing payroll and onboarding. The system is rock solid and very easy to use. When I have a question, they are very responsive. The Homebase team is fantastic! Cons In our business the government requires breaks every 4 hours and in order to make sure that time is deducted by the system, we have to manually enter it for each employee's shift. While it does not take too long, it could easily be automated and I know other payroll system do it automatically. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) ADP cost too much and had poor integrations with scheduling and remote onboarding and poor document storage. Review Source BC Brandon C. LLC Member Restaurants Used the software for: 2+ years ### "Homebase for Stand Alone Businesses " April 3, 2025 4.0 We like Homebase we use it for two of our businesses. Its easy to understand. Best used for stand alone business not idea for a mobile food truck because there is lot a locations section. Pros The interface. Ease of understanding the software. Easy to train a manager or assistance manager. If you use Clover it is already tied into their software making it easy for clocking in. Hard to get another clocking in program into Clover. Cons Main con is I don't think you can't use it for multiple locations even if its within your same one business. You have to purchase a second or third subscription for multiple locations. Not ideal for a mobile food truck. Much more for stand alone business. Alternatives considered [Connecteam](https://www.capterra.com/p/153140/Connecteam/) Reason for choosing Homebase Scheduling Ease, documents from our hiring software load right in. Review Source VR Verified Reviewer Interpreter Education Management Used the software for: 1-2 years ### "Recommend for sure" March 9, 2026 5.0 Overall I have enjoyed using this software because it is very helpful and very well displayed, and they offer good products. Pros I like that you can navigate this software with minimal directions. Everything is very well displayed, you don't get lost. Cons The least I like about it are all the notifications you get sent to your email. You have to go to settings and change that. Review Source Response from Homebase March 11, 2026 Thank you for taking the time to share your experience! We're pleased to hear that the interface is intuitive and that our product display has supported a positive experience for you. We appreciate your feedback regarding email notification defaults and have taken note of this as an area for improvement. It's great to know that overall, the platform has been a valuable tool for your needs. We look forward to continuing to support you! CC Chris C. Payroll Manager Hospitality Used the software for: 2+ years ### "Gets the job done" December 26, 2025 4.0 Overall, it was good. We had a small employee base using it and it got the job done. It was a bit manual since we use a different payroll provider and had to manually input the hours. I'd recommend it for smaller businesses. Pros My favorite feature is that everyone could see who was currently clocked in. This made sure no one was contacting others during a time while they were off the clock. Our new timekeeping system through payroll's time and labor does not have this feature. Cons It did not have the ability for employees to update their own time cards with a request to an administrator. As the admin, I had to ask for a correction and manually updated versus receiving a request and simply approving. Review Source Response from Homebase January 5, 2026 Thank you for sharing your experience. We’re glad to hear the visibility into who was clocked in helped support better communication across your team, and that Homebase worked well for your small employee base. We also appreciate your feedback around time card adjustments and payroll workflows. Input like this helps us understand how teams use Homebase alongside other systems, and we’re grateful you took the time to leave a thoughtful review. SC Sheena C. Commercial janitorial service Consumer Services Used the software for: 2+ years ### "Homebase is efficient and easy to use ! " December 14, 2025 5.0 Overall my experience was very good with homebase. I used it for 4 years until my business was closed due to the need and economy. I would recommend it to business owners with small teams. It made annual record keeping a breeze. Pros Homebase was user friendly, easy to add and remove employees, and great for record keeping. It was easy to share with my new hires and utilize for time keeping. Cons The location feature for clocking in was sometimes a little wonky. Manual edits were required for clocking in when it didn’t detect locations accurately. Review Source Response from Homebase January 5, 2026 Thank you for sharing your experience. We’re glad to hear Homebase has been user-friendly and helpful for onboarding, timekeeping, and record keeping over the years. It’s great to know it supported your team through multiple stages of your business. We also appreciate your feedback around location-based clock-ins and manual edits. Thank you for taking the time to leave a thoughtful review and for recommending Homebase to other small business owners. KB Kimberly B. Office Manager Insurance Used the software for: 2+ years ### "Nice time tracking software, but clunky. " September 15, 2025 4.0 Nice time tracking software, but clunky. The reporting is barely satisfactory, and we are still having to make calculations. Pros Easy tracking software for employee time off. It is simple for employees to use, and includes GPS validation if the employee uses their mobile device. Cons The website is not well organized at ALL. I am constantly having to click into multiple menus to find what I need. Nothing is where it feels natural to be, and there are too many options across a bunch of different places that all should be in the same menu. Holidays can be programmed for if an employee clocks IN for the day, but not for a holiday that isn't worked. Review Source SK SAMANTHA K. Grants Development Non-Profit Organization Management Used the software for: 6-12 months ### "Homebase Feedback" January 12, 2026 4.0 I liked it overall, I feel that the software could have been a bit more advanced with how quickly it updated and registered outgoing and incoming punches. But overall a good value Pros It was easy to use and to get set up. I loved that it had a cash advance feature and that it showed how much you owed. Cons Sometimes the hours didn’t show until 24 hours later, or if you clocked out it didn’t register so the supervisor had to go back in and manually change it Review Source Response from Homebase January 14, 2026 Thanks for sharing your experience! We’re glad to hear the platform was easy to set up and that features like cash advances and clear pay visibility were helpful. We appreciate your feedback around punch updates and syncing delays—our team is continually improving time tracking accuracy and real-time updates to reduce the need for manual adjustments. Thanks again for your thoughtful review and for highlighting the overall value of the software. AP Angela P. Director Mental Health Care Used the software for: 2+ years ### "Great for single locations" September 10, 2025 4.0 Overall, we used Homebase for 5 years at this location. It worked when we needed it and we have simply outgrown it. Pros Homebase has a generally easy to use platform. It does a good job of allowing people to clock in and out for shifts and to create their schedule. Cons Homebase did not allow us to track hours across multiple locations unless we paid extra for it. It was not able to limit number of people on a shift, to our knowledge. Review Source RW Randy W. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Home Base Meets Our Needs" July 13, 2025 5.0 It's been great. I hope they keep their basic features free indefinitely. I've been using them since 2017 ever since I've been using the Clover Mini. Pros It's free for the features that I need which is their time clock app. I'm able to easily edit the time clock as needed and it takes a picture of the person signing in to confirm the person. Cons Nothing that I can think of b/c it's a free so I can't complain. In addition, I don't use all their features so I can't comment on that. Review Source CS Curtis S. Manager on Duty Retail Used the software for: 1-2 years ### "Effortless scheduling and time sheets for the whole team" June 16, 2025 4.0 Overall Homebase was a very easy, and reliable workplace app that made scheduling and time sheets a breeze. Pros Very relatable time clock, with zero hiccups over the years. Quite easy scheduling and also for booking time off. Cons Location access was not always accurate, and was easy for employees to falsely modify hours. Customer support eventually helped! Review Source TD Tammy D. executive assistant Construction Used the software for: 1-2 years ### "From a small business view point" February 26, 2025 4.0 We are a very small company and do not have a need for most of the program. With that in mind, the parts of the program that we do use has been awesome. We can keep track of employee wages, sub contractors hours, Pros I like the easy layout. Even someone with limited computer skills can understand use this program. Cons You can not always resend an invite to a worker. If the worker does not accept and add it to their phone the first time, it is not always available to resend the invite to the worker a second time. Review Source JB John B. Treasurer Civic & Social Organization Used the software for: 1-2 years ### "Homebase is a solid timekeeping option for small businesses." January 31, 2025 4.0 Homebase has been excellent for our small business, it offers the basic timekeeping tools that we need, plus many other features that can be added to your subscription. Pros It's easy for new users to get set up. Users can log time for multiple jobs or projects. Cons The only option for capturing time by a worker is to use a timeclock system, they can not manually enter time worked for a specific date. Review Source MN Melody N. Volunteer Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "Homebase- helpful scheduling and communication software for employees! " September 4, 2025 5.0 Overall it's been a great experience, customer service has been very helpful when needed, and the platform is easy to use, along with the mobile app. Pros It's ease of use! Super helpful for scheduling, communication and accessing team contact information quickly and effectively. Cons I exclusively use it for volunteers right now, it'd be really helpful if there was a setting that was specifically for volunteers, so that they didn't get a bunch of information that didn't pertain to them. Review Source VR Verified Reviewer Coordinator Education Management Used the software for: Less than 6 months ### "Superior Payroll Platform " August 16, 2025 5.0 Pros Excellent payroll app with convenient features including time tracking, clocking in and out, scheduling, and direct messages. Cons Homebase only allows clocking in and out at a precise location within company boundaries. You cannot be outside of the building premises. Review Source TW Ty W. OWNER Hospital & Health Care Used the software for: 1-2 years ### "Homebase is a Win" February 19, 2025 5.0 Great Experience! Very easy to navigate. Pros Great Customer Service! Would recommend! Cons No Cons at this time, They meet all my needs. Review Source MP Megan P. HE Events Services Used the software for: Less than 6 months ### "Would recommend." August 5, 2025 4.0 Pros I like that homebase can be free, simple and straightforward. This makes it easier for everyone to be able to use. Cons There are occasions where bugs do pop up, and they can be hard to mitigate thus making it difficult to continue the task at hand. Review Source HK Hurb K. Owner Events Services Used the software for: 2+ years ### "Homebase is indispensable " January 15, 2025 5.0 Pros It does way more than advertised. Love the scheduling (both staff and events). Love the communication facility. Love the timesheets and tracking!! Cons Hmmm. It’s not free? Seriously, I have not identified any material, enduring issues. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.