# Page 10 | Homebase Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 10 - Is Homebase the right Attendance Tracking solution for you? Explore 1142 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153076/Homebase/reviews --- Homebase 4.6 (1142) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 25th, 2026 # Page 10 - Reviews of Homebase ## Showing most helpful reviews Showing 226-250 of 1142 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DF Dawn F. Med Surg Supervisor Hospital & Health Care Used the software for: 2+ years ### "Great for Critial Access Hospital" July 18, 2020 5.0 It was really easy to set up, and its really easy to customize. I am still fine tuning things, but I can't believe how much time I save by using Homebase. We use it for a small rural hospital, and the nurses always have access to their schedules, can switch shifts and the touch of a button. I can't say enough about the support staff, they are always easy to deal with and follow up to make sure the issue was settled. The software is always being upgraded, and I love the new feature where I can see when they requested the shift and when it was approved. I can show the staff the information, and they can't argue that they didn't know they had that shift. So many great features. Pros The software is very easy to use, very easy to customize. I always have our schedule in my hand because it's on my phone. I'm able to most everything on my phone that I can do on my laptop. New staff have no difficulty navigating through the functions. Has made my life so much better Cons In the beginning there were some little kinks that I had to figure out, like some functions I can't see on the monthly view that I can see on the weekly view, but any questions I had were found on the help tab or my chatting with Homebase staff. Reason for choosing Homebase The ease of use, the price and the staff I dealt with initially were so friendly and eager to help. It's been a great fit for our organization. Review Source AL Amanda L. Case Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Very Useful " August 19, 2023 5.0 Pros Homebase is simple to use. Easy to chat with coworkers, great for keeping track of time worked and scheduling. Cons I forget to punch out a lot and the clock staying running for days! Review Source CS Chris S. Owner Hospitality Used the software for: 2+ years ### "I love Homebase and recommend it to other business owners" September 16, 2020 5.0 I love it. I recommend it all the time to other Camp Bow Wow owners. Whether or not you know it, Homebase is utilized by many many Camp Bow Wow owners and all always speak highly of your product. Pros Everything. For starters, it's very user friendly. I also love the scheduling, time sheet integration, PTO, chat/messaging, integration w/ Clover is HUGE. Having the COVID checklist when clocking in is also a great addition. Cons Homebase has some small glitches or bugs here and there but we look past that. For instance, although it's been a month or two now that I've heard an employee speak about this, Homebase does not always give you a notification when you receive a chat message. Reason for choosing Homebase N/A Switched from [WhenToWork](https://www.capterra.com/p/80499/WhenToWork/) If you've ever compared Homebase to WhenToWork, it's pretty obvious why we switched. WhenToWork leaves a lot to be desired in many areas. Overall, Homebase is better (in every way) and has more to offer. Review Source KH Kelly H. owner Restaurants Used the software for: 2+ years ### "Scheduling issues" November 25, 2020 3.0 Pros Two months ago, I would have given this software 5 stars all around. I think the software is easy to use and loved that I was unable to schedule my staff during their approved request off time. Cons The last 2 months have been a huge scheduling struggle. First, when my staff requested off, it would only show the amount of hours on the schedule builder, not the actual times I had to go look up the request off times every week for everyone and write them down to make sure I didn't schedule at times they couldn't work. This was very time consuming. For the last two weeks, the times my staff is requesting off is not what shows up on my schedule builder. Example, \[SENSITIVE CONTENT HIDDEN\] requested off the evening shift this Saturday, Nov 28th. It showed up on the schedule builder that I approved a request off for the day shift. This has been a huge issue It has taken me so much longer to produce a schedule and I have had to work a lot of shifts that my employees requested off and could not get covered. I am extremely frustrated and am considering looking for other scheduling app options if this situation doesn't get fixed soon. I understand technical issues can occur during updates, but for 2 months? Review Source BH Becky H. Co-Owner Restaurants Used the software for: 2+ years ### "we LOVE homebase." March 5, 2021 5.0 Such a great experience - and they are so helpful too! Pros We have a few off-site jobs, not another location - but we are a food truck. So our shifts, timing, and dates and regularity change ALL the time. Homebase allows you to create and manipulate shifts, their names, times, etc. A lot of other platforms do now have as much customization available. AND its easy to create and change templates, as well as create and change schedules from a computer, phone, or ipad. Cons I wish we had options for printing, so that we could manipulate the format a little bit more. But its still quite strong. Also, sometimes the communication between our POS and Homebase has issues. Not too often, but it would be so, so nice if they spoke to each other and updated more smoothly. Alternatives considered [Zenshifts](https://www.capterra.com/p/139999/Zenshifts/)[Schedulefly](https://www.capterra.com/p/76735/Schedulefly/) Reason for choosing Homebase Pricing and shift customization, mainly. Review Source Maxwell P. Consultant Food & Beverages Used the software for: 2+ years ### "Scheduling & Labor Costing" November 24, 2020 5.0 Years of working with Homebase have shown that they constantly improve their product, and make it easier to use with integrations with common applications (via API access). Pros Quite honestly, one of the first things I recommend to businesses that want to schedule employees and know their labor costs that are up to the minute. Cons The one feature that I do wish was available, would be a calendar view that showed the entire department or business, so that it could be displayed on a monitor or web-based application. Alternatives considered [When I Work](https://www.capterra.com/p/121248/When-I-Work/)[HotSchedules](https://www.capterra.com/p/52611/HotSchedules/)[MySchedule](https://www.capterra.com/p/150497/MySchedule-com/) Reason for choosing Homebase Homebase seemed to offer a solid free version, that makes it easier to implement with a client before showing them the added advantages of a premium plan. Switched from [HotSchedules](https://www.capterra.com/p/52611/HotSchedules/) The integration with Square POS and ease of use made it a reasonable switch. After years of use, I don't know if I would go back. Review Source JB Jeff B. COO Medical Devices Used the software for: 2+ years ### "Easy to use, set-up, maintain, interface and adjust." December 3, 2020 5.0 Exceptional. Set it and forget it. Pros The interface/importing with QuickBooks Online. Easy to add time and track PTO, holidays, OT and more. Customization for our business hours was perfect. The cost is lowest I have found for the amount of features. T-Sheets in QBO is too pricey for us. Also the remote clock-in features and mobile app is a big hit with employees. Cons Importation of hours into QBO Payroll needs to be adjusted and checked, but having HomeBase open after importing employee time cards makes it simple. Just match 1 to 1 and your good. Also the initial holiday set-up can be a bit tricky but HB customer service is excellent and guided us through it. Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[Punch Clock](https://www.capterra.com/p/129971/Punch-Clock/) Reason for choosing Homebase Price and Features. Paid Time Off (PTO) feature. Mobile App for remote use Switched from [Epicor Advanced MES](https://www.capterra.com/p/95824/Epicor-Advanced-MES/) Epicor was cumbersome and tricky for HR. That was a longtime ago. Review Source MR Melissa R. Owner Apparel & Fashion Used the software for: 2+ years ### "Homebase Time tracking " September 2, 2023 5.0 I've had the best experience, I will definitely continue to use homebase for my company needs. Pros I like how it's very simple and easy to use, very easy set up and everything is done for you. The time sheet calculates work hours perfectly. Cons No issues so far and I will continue to use this provider for my small business. Homebase is a very great company. Review Source VR Verified Reviewer Events Manager Used the software for: 1-2 years ### "Homebase is the best scheduling software!" February 26, 2018 5.0 Organization, communication, efficiency, ease of mind Pros I use Homebase on the daily to manage scheduling for my team of 10. It's incredibly efficient, easy to use, and keeps me and my team organized. Our staff's schedules tend to change on the fly with last minute bookings given our private event business, and Homebase is the perfect platform for me to communicate these changes to my team in real time. It's also a great way to manage time-off requests, monitor work hours for our part-timers and hourly employees, and coordinate shifts that need covering. They also have a very responsive customer service team, with options like Live Chat. I strongly recommend the software to smaller teams with hourly employees or contractors! Cons It'd be great to have a 'jump to X date/week' option. I view our staff's schedule on a weekly basis, and while you can jump to a monthly calendar view, I'd love an option to type in a specific date and it cue up the weekly schedule from there. Review Source DF Dede F. Operation Manager Hospital & Health Care Used the software for: 1-2 years ### "Scheduling Made Simple " February 12, 2023 4.0 It has been the best decision We made for scheduling our staff. User friendly and easy accessibility. Pros How easy friendly to use, can communicate with staff and changes are not difficult.When I have had issue, the support is great and is done in a timely matter. Cons Not being able to print out a 2 week schedule that is easy to see on 1 page. Reason for choosing Homebase Simplicity, user friendly, price and what we needed it for. Review Source VR Verified Reviewer Operations Manager Entertainment Used the software for: 1-2 years ### "Does the job" December 3, 2020 5.0 Overall the app works well for what it was designed to do, keep track of timesheets. The customer service responds quickly and is very helpful. Pros The software does what its' meant to do, keep track of clocking in and out. This helps to supplement the payroll process greatly and is easy to access and use by out employees. Cons The scheduling function could be better. Our industry a little different, usually the work is project based. It would be nice to be able to schedule multiple people to one project with just a start time. We usually don't know when exactly a show will end, or when everyone will make it back so adding some flexibility would be very helpful. Even just having the ability to schedule multiple employees at the same time instead of having to click each one would be great. Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Reason for choosing Homebase Cost. Review Source WP William P. General Manager Hospitality Used the software for: 2+ years ### "Overall good - customer service is disappointing" December 3, 2020 4.0 Pros I really value the integration with Square POS that allows me to use the analytical tools within Homebase. It's really helpful for me to be able to see my labor estimates and even the weather (coffee is largely dependent on weather). I value the real-time feedback on my labor costs as well. I also appreciate the flexibility of the timecard programming that allows the real world to happen and for callouts to not totally disrupt my timecards. We LOVE your integration with Gusto that makes my payroll incredibly easy. I came into this position expecting to drop your platform for hotschedules, but I've stuck with it because you integrate really well. Cons I am currently having problems with your Square POS integration and it's causing me to not enjoy the best parts of your program. Unfortunately your technical support is so backlogged that I get calls late at night when I can't access the program to make a fix. Alternatives considered [Fourth](https://www.capterra.com/p/178134/Fourth/) Reason for choosing Homebase It's what we have right now, and its meeting my needs. Review Source Teresa C. Grandmaster of Ninjas Food & Beverages Used the software for: 2+ years ### "Best Scheduling Tool for Small Businesses" September 5, 2018 5.0 Overall experience with Homebase has been exceptional. We used another scheduling tool in the past and it was much too complicated and difficult to look at. Pros I thoroughly enjoy the Homebase platform and its ease of use. Everything is color coordinated, which is my favorite part. I use this to schedule my employees for all my locations. My employees enjoy it too because they can request time off, trade shifts, and see when they are scheduled on their phone. I also love the stats where I can keep track of sales and labor - and it links up all my locations which is a plus! Cons There honestly isn't anything I dislike about the software. I use it mainly for scheduling, but it does so much more than that. I would maybe like to customize admin roles a little more for better security, but that isn't entirely necessary. Review Source CD Christopher D. Senior Accountant Retail Used the software for: 2+ years ### "Affordable and Great Customer Service" November 11, 2021 5.0 The customer service experience is by far one of the best to work with. I have had issues that I created on my own whether it be payment issues, deactivating an account and customer service representatives have always eased the pain and satisficed my needs. Pros It allows to communicate to all of my employees or just a select few through their own messaging system. Cons That it does not integrate with my current POS system for clock ins. Navigating between different periods is a bit of a hassle and I wish I could manually enter date ranges vs scrolling through with the directional arrows. Review Source RV Rubi V. Paralegal Legal Services Used the software for: I used a free trial ### "Team Organization" June 3, 2024 4.0 Pros It allows me to keep track of my teams hours. Cons Could be a system that integrates with existing databases. Review Source LH Lacey H. Owner Farming Used the software for: 6-12 months ### "Easy solution to the nagging of Employee Management" October 23, 2023 5.0 Great! Excellent place to start when creating employee schedules and handling timesheets and requests. Pros I have one place to handle all my employee's schedules, timesheets and requests. Cons I would really like to be able to choose two weeks to view at a time when making schedules. Review Source AE Annsley E. Owner Food & Beverages Used the software for: 2+ years ### "Overview" March 10, 2021 4.0 It has a lot of great features and I like how you can modify a lot of the notifications to your needs. Pros I love how you can do the schedule out as far as in advance as possible but no one sees it until you post it. We have used other softwares that we would have to do a spreadsheet first and couldn't enter anything into the system until we were ready for anyone to see the shifts. Cons I would say the only thing I don't like is that we have trouble with the clock in system at one of our locations. Which is weird because it works perfectly fine at our other 3 locations. It doesn't register clock-ins a lot of times so my employees have to text me to clock them in. I have reached out support about this several times in the past and they just say to delete the app and then reinstall. It works great for about a day and then acts up again. Switched from [Crew](https://www.capterra.com/p/165481/Crew/)[Schedulefly](https://www.capterra.com/p/76735/Schedulefly/) Homebase had more capabilities but most importantly connect to our Quickbooks which makes my life so much easier for payroll. Review Source MH Michael H. Owner Food & Beverages Used the software for: 6-12 months ### "The Eatery & More" November 24, 2020 5.0 Before, our business was using paper schedules and there would always be problems when it needed to be changed for whatever reason. Homebase has helped us better communicated with one another. People can see their schedule where ever they are and can talk to team-members whenever needed. It has been a great asset to our business. Pros I like that my team all have access to the schedule as soon as it comes out. The ability for them to request days off on the app is amazing because I do not have to remember all the days, it comes up while I'm making the schedule. The ability for my team to clock in and out on their phones makes it easy and efficient and the ability to track where they did so is very reassuring. Everyone on the team is also able to message on it which means everyone can be in contact even without everyone sharing their phone numbers. The ability for the team to see who they are working with and in what positions is a great bonus too. Cons I would love to be able to put on the schedule that we are closed on certain days (for holidays or other reasons) just as a reminder for the team. I would also like an option to remove employees without having to terminate them. In cases with students going back to college but working on breaks or families taking maternity leave, they don't need to notifications from Homebase, but they are still planning on continuing to work later on. Reason for choosing Homebase The free trail gave us everything that we were looking for and needed. It is user friendly and easy to learn. Review Source ZA Zackery A. General Manager Food & Beverages Used the software for: 2+ years ### "At least try it out" September 8, 2023 5.0 Pros How user friendly it is. Cons There is no right side ease of moving calendar up and down Review Source WR Wendy R. Aquatic Specialist Health, Wellness and Fitness Used the software for: 2+ years ### "Homebase for Aquatics" January 14, 2021 5.0 This has made scheduling so easy for me and my team. Time sheets are also easier and less time consuming. Pros Homebase makes my scheduling so easy. I do not have a schedule that repeats itself from week to week for any of my employees. Homebase has made it easy for me to keep track of all of my departments and schedule them with ease. I love that I can create a template to use for my schedules and just assign shifts to my team as needed. It was very easy to implement this when we first started with Homebase. The color coding on the schedules makes it easy for my team to know what they are doing. Cons It is sometimes temperamental and hard to clock in and out of on your phone. It will kick you out of homebase where you have to relog in and that takes time. That is sometimes due to our wifi here at our facility, but the geo fence acts up at times too. Reason for choosing Homebase The ease of scheduling and it worked best for us. Review Source JA Jake A. Owner Consumer Services Used the software for: 2+ years ### "Underrated Product" July 11, 2019 5.0 5 stars is not enough stars. If you get this product, you'll be thrilled. I only have a small business (2 locations, 6 employees), and I use a lot of the features, but I don't need all of them. But it's clear to me that as we grow, Homebase will be able to accommodate, easily. Pros Homebase is easy to use, quick, and effective. There is practically no learning curve for new employees. Scheduling is a breeze, as is running reports for payroll. It gives me quick reporting to see my business performance, even when I'm not there I can see how the shops are performing. Clock-in features work great. Customer service and troubleshooting (not that you'll even need it) are seriously amazing. This team treats you like your problem is their main priority. Cons I wish the date selection feature still said the day of the week like it used to. It says July 10 2019, but it used to say Wednesday July 10 2019. I mean... that's all I can think of that I would change... and that's kind of a non-issue. Reason for choosing Homebase They offered a version which allowed me to test the waters. It's been Homebase ever since. I'll recommend them to anyone who sits still long enough to listen. Review Source Shilleah S. Sales and Marketing Supervisor Consumer Services Used the software for: 1-2 years ### "Great Clock In Tracker for Small Businesses" May 8, 2020 5.0 Overall, we are happy with it! We were using paper time cards for everyone, so this is a huge improvement for us! Pros It has a really easy interface for everyone to clock in and out with their passwords when they start and end their shifts. It also allows all our employees to download an app to their phone that will remind them to clock in/out and also will tell them how much they made that day! Love that. Cons As an administrator it doesn't allow me to schedule a shift for my employees and have them clock in and out for their lunch or breaks. In order to account for lunch break, the only way to do it is to do multiple shifts for that person for the day. That part is kind of annoying, but not a deal breaker. It is also not an easy interface to use templates from previous weeks or rename then. It says you can do it once the schedule is published, but it doesn't direct you to there once you have done so. Review Source jB joey B. Dealer Automotive Used the software for: 2+ years ### "Great features" April 4, 2024 5.0 Pros It’s free to use! Granted less features but still a excellent offering for no investment Cons The only issue I have is repeated to being a free user with paid access I would have zero complaints. Staff do say there are times when clocking in gets a little difficult. Creates some clean up at payroll time Review Source CR Crystal R. Custodial Specialist Government Relations Used the software for: 1-2 years ### "It's Great!" December 30, 2021 5.0 My overall experience is in good standing. I recommend you try this app before another because this app is very good for what you need involving scheduling. Pros I like that it informs you of your schedule. It's a great time recording app. I really loved the customer service that is involved on the app. They make sure you are number 1 priority. Cons I haven't had any problems with this time app. Switched from [Time Clock Wizard](https://www.capterra.com/p/154850/Time-Clock-Wizard/) Had to switch due to employer Review Source KM Kayla M. Receptionist Building Materials Used the software for: 6-12 months ### "Customizable Pricing Plans" January 14, 2021 4.0 The only benefit for us right now is to have the time clock. Pros I like the time clock feature, but that is basically all that we use in our "plan" because most of the other features don't apply to us. Cons I wish you could customize your different pricing options a little bit more. We could really use the vacation tracking along with customizable breaks, but can't justify paying significantly more for the next level as we won't use ANYTHING else that is included. For example, for our company we would use the scheduling calendar, the time clock to track hours & breaks, along with being able to add 'Holiday' hours so they would show up when we print the time sheets along with PTO or vacation time. It would be SO easy for us and our employees to be able to keep track of their vacation and make sure that they're getting paid, but again, we cannot justify paying for the "Plus" plan because we wouldn't use ANY of the other features besides the Time Off Policies. We don't even use HALF of the features that we pay for with the "Essentials" plan because they're not applicable to our business. Reason for choosing Homebase We are now looking at alternate products that can be more customized to us and leaving Homebase... Review Source Talk to a Capterra advisor for free and get results within 15 minutes.