# Page 11 | Homebase Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Homebase the right Attendance Tracking solution for you? Explore 1142 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153076/Homebase/reviews

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Homebase

4.6 (1142)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 25th, 2026

# Page 11 - Reviews of Homebase

## Showing most helpful reviews

Showing 251-275 of 1142 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
CEO & Co Founder  
  
Used the software for: 2+ years

### "We got our homebase through our clover system, it was free and an amazing app."

July 12, 2018

5.0

I wouldn't change to another application, this has everything you will need for scheduling and payroll. Even if you don't have a clover you can go online and set up your business to schedule your employees.

Pros

I could post schedules with ease and it wasn't hard to learn the program. My staff loved if because they could download the app on their phone, see their earnings, schedule and could request time off or switch shifts. Once the staff requested off or changed shifts it gave me the opportunity to approve or deny the request. Also once I uploaded a schedule it would text or email the entire staff or just the ones I made changes to.

Cons

They did update the system and it is a little bit or a learning curve. It also changed how the staff sees their schedule and dashboard.

Review Source

MP

Marie P.  
Chiropractor/Owner  
Hospital & Health Care  
Used the software for: 6-12 months

### "The best timeclock and scheduler I have ever used"

June 28, 2023

5.0

Homebase made all of my scheduling, payroll and communication with employees much easier.

Pros

Homebase is a easy to use timeclock and scheduler that makes it simple for employees to punch in and out. The communication system allows employees to request time off, switch shifts and communicate with in the app. There are a lot of nice features in this software.

Cons

I have no major complaints about Homebase. The only thing I would suggest is that the user to be able to copy the schedule month to month so you don't have to put it in manually each week or month.

Review Source

LL

Leigh L.  
Bartender  
Food & Beverages  
Used the software for: 2+ years

### "Keep it simple stupid! "

October 21, 2021

3.0

It gets the job done. I would prefer the app to be free to employees line Schedulefly. It seems crazy to have to pay for it.

Pros

The scheduling aspect is great. Ready to swap shifts, create schedules, view schedules, etc.

Cons

Too much extra stuff that no one needs or uses as far as I can tell. Time clock? Not necessary and can even complicate things.

Review Source

NB

Nicki B.  
Volunteer  
Entertainment  
Used the software for: 1-2 years

### "Success with Homebase"

July 6, 2023

4.0

For our team needs, I have been very happy with using Homebase for scheduling and team communication.

Pros

I like being able to use the mobile app for finding our team schedule and receiving updates on schedule changes. It is also easy to communicate with other team members on the app.

Cons

Homebase works well for our small, 20 person team. I would question if it was scalable for if our team exponentially increased.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

We needed a better way of sending live updates than emailing out updated excel spreadsheets. Everyone always has the most up to date information and does not need to shift through email attachments anymore.

Review Source

KF

Karen F.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "Very Useful App"

March 8, 2024

5.0

Our Staff is very satisfied with how easy this app is. They can put in their availability or request a shift off which makes it super easier for me to write the schedule. The app immediately send updates on schedules, so I don't have to send notifications about schedule at all.

Pros

App is easy to navigate. Real fast to send updates about shift trades.

Cons

I don't really have .complains. We are really satisfied

Switched from

[When I Work](https://www.capterra.com/p/121248/When-I-Work/)

Someone recommended this app vs the previous app we were using.

Review Source

VR

Verified Reviewer  
Operations Manager  
Hospitality  
Used the software for: 6-12 months

### "All in one!"

June 30, 2022

5.0

Pros

I love the many options this software provides to manage my team. Scheduling, time tracking, communicating, candidate search, and a time clock that I can limit the clock-in distance from the property is fantastic!

Cons

I was hoping for a little more reach when finding candidates for positions, but I do like the option to share the post it provides.

Review Source

WH

Wayne H.  
  
Retail  
Used the software for: 6-12 months

### "A comprehensive, user friendly application that offers must-have features"

August 3, 2016

5.0

This application was offered as part of our new Clover POS system. I began to use it to set up the employee schedules for a small (seven employee plus owners) business. The more I used it, the more impressed I was with it. It provides every function that a small business like ours needed, taking a very tedious and error prone process and making it easy and transparent to handle. Being able to delegate certain tasks to key employees, auto notices sent for upcoming shifts, notification if someone hasn't clocked in within a set period for their shift, labor rate vs revenue analysis, end of year tax information gathering...and this was all in the free version that came with Clover! All in all, I am both impressed and pleased with this package. It looks to me like the right team wrote the right code for the right objectives at the right price. How often does that happen in the software world?

Pros

Ease of use, nailed key functions needed, intelligent navigation, visually uncluttered despite having a lot of functionality.

Cons

It is not a shortcoming of the software but of non-technical users. The biggest problem I have had is bringing along the technophobes who are used to working with...wait for it...paper calendars and personal journals to keep up with. They yearn to be able to use something so powerful but blanch when they open the home screen and see what is available. It is about as user friendly as can be imagined but some still are so intimidated that it is hard to get them to dig in. When they do, they begin to appreciate the value that is provided. The key is bringing the shy types along S L O W L Y. This software will sell itself once it is given a fair opportunity to shine. Just grit your teeth and work with them. It's more than worth the effort.

Review Source

LB

Laura B.  
Bookkeeper  
Retail  
Used the software for: I used a free trial

### "Intuitive Software"

December 21, 2023

5.0

Pros

This program is well-designed, intuitive, visually appealing, and easy to use. The support staff are very helpful and friendly. It has also been incredibly beneficial to be able to use our choice of platform (PC, tablet, etc.) for clocking in/out and also using the software on the administrative side.

Cons

So far, there is nothing that I dislike about Homebase!

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing Homebase

The price point was a huge influence. Aside from that, after watching the walkthrough video on how the program works and how flexible the options were, we decided to give the free trial a shot and plan to continue to use their services even after the trial period ends.

Review Source

DC

David C.  
President  
Financial Services  
Used the software for: Less than 6 months

### "I've never seen so many bugs...."

April 27, 2020

1.0

Bad,bad,bad. Customer service is responsive but there are just soooo many bugs with this software.

Pros

Very easy to use. The user interface is very simple and easy to navigate.

Cons

I feel like this is a beta software that should not have been rolled out yet. We have been using it for a week and have had issues every day since we started using it. Basic things that you think should just work doesn't work. Example: All my employees have a 1 hour, unpaid lunch everyday. They clock in and clock out on this required one hour lunch but Homebase is still counting it in their total hours. So know I ma getting alerts that they all have overtime but they actually don't because Homebase is not calculating hours correctly. So there have been several little things (Bugs) that I have found every day since using Homebase. I contact customer support and they tell me that they will pass it on to their product team. This may sound harsh but the product team really should have tested this software more before rolling it out. Makes me question all the reviews I am seeing on here. All the bugs have been on basic functions.

Switched from

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Price. Features. Bamboo does not have scheduling feature.

Review Source

Response from Homebase

April 30, 2020

Hi David - We are so sorry to hear you've been having issues your Homebase account. This is not the experience we want our customers to have. Our head of technical support has just emailed you to see if we can remedy these issues for you. If you have any further issues, please reach out to me directly at reviews@joinhomebase.com. Looking forward to getting these issues resolved for you, and so sorry again for all the challenges here. - Ryan

KT

Kathleen T.  
OWNER  
Sporting Goods  
Used the software for: 1-2 years

### "Homebase scheduling tool review"

February 24, 2021

5.0

Homebase has made our payroll process easier and more accurate. Our new hires feel immediately onboard and connected to other staff members before actually having a shift with them.

Pros

Scheduling is made very easy. The software has prevented miscommunications resulting in missed shifts. Staff has enjoyed monitoring their hours and have been able to add hours for any extra that was worked. My staff is overall happier with the entire process. As owner, I am able to input payroll very accurately every pay period with very little to no communications with staff required. Great communication with all staff, all of the time with the messaging portion of the software. Very easy to ask for time off and to also trade shifts. Shout outs and messaging has really strengthened my team.

Cons

It is not directly integrated with my payroll software. I still have to manually input from Homebase into my payroll companies input page. It does however give me a way of keeping the employees pay structure private.

Review Source

VR

Verified Reviewer  
designer  
Design  
Used the software for: I used a free trial

### "Homebase review"

April 24, 2023

5.0

Modern app for a good money and it makes scheduling easier for me.

Pros

This app is very simple for using and also has clean design. I tried just two functions - scheduling and chat with my partners. and I was fully satisfied. Also everything is in the one place, that's very helpful.

Cons

Sometimes I was not sure about settings and tutorial or some tips were hidden.

Review Source

MM

Marybeth M.  
President  
Food & Beverages  
Used the software for: 2+ years

### "Great POS system for a Sports Bar/ Restaurant"

July 24, 2020

5.0

Scheduling is a breeze. I love i can duplicate schedules from weeks or months ago...sure saves time! It is great that I can Blackout dates that no staff can request off. It is great that staff can message each other or let the team know when a shift is available...to switch or cover for another person. I can send out a welcome message to the team when a new employee starts too...super easy to add staff as well!

Pros

It is nice to choose the apps that will work for your type of business. We are a sports bar, and it was perfect for us. It feels so good to not have a bunch of added items you dont use on your POS!!!

Cons

It seems to slow up at times, but it resolves quickly. I don't like that we purchased a tablet and that will be outdated so it no longer is supported or provided updates. The tablet is convenient, easy to use and we use it for training new staff!

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

Reason for choosing Homebase

it was cost effective for what we wanted to do.

Review Source

DC

Daniel C.  
Managing Partner  
Food & Beverages  
Used the software for: 2+ years

### "Multitool for time and attendance"

July 29, 2020

5.0

I am an early adopter and have watched the software development from version 1. It has grown quite a bit and I have referred 15-20 other businesses. Though they never mention me for a referral bonus.

Pros

I love the scheduling and time and attendance features. I like the flexibility and the abilities of my team to control their own schedule and time off.

Cons

I dislike that the only feature I require from the next tier (+$20 per month) is different job codes so I just don't use it. I renegotiate payrate and time to achieve payrate differential for alternate job descriptions. It it was a weekly issue, I would switch products... that's how serious of a flaw it it. Also, Shift Ratings are a good idea but the functionality to retrieve their comments is clunky and I only remember to search it out once a month. It just makes it a throw away feature.

Reason for choosing Homebase

There were only two scheduling apps initially on Clover. Homebase was not even a First Data company yet. I have looked at two others over the past years and decided to stay with Homebase.

Review Source

CP

Cris P.  
HR DIrector  
Pharmaceuticals  
Used the software for: 2+ years

### "Homebase review from HR Director "

March 19, 2021

5.0

great

Pros

Easy to use and mfg staff can see their schedules

Cons

none that I know of at this time after two plus years using.

Reason for choosing Homebase

we went with the free software at first to see how it worked, we shortly upgraded after using for 6 months. we have been using for 2. plus years.

Review Source

MB

Michelle B.  
Accountant  
Accounting  
Used the software for: Less than 6 months

### "Great to use if you have to manage your employees times and keep them on schedule."

March 17, 2022

5.0

I would recommend it the fees are high but it eliminates a lot of payroll needs and keeping track of employees time.

Pros

I can use many sections on this platform to control the employees time clock and payroll needs.

Cons

I don't like when if you want to work early it wont let you clock in but that is what the software is meant to do so employees don't do any other schedule but what is set.

Review Source

JC

James C.  
Co owner  
E-Learning  
Used the software for: 1-2 years

### "Homebase "

March 30, 2023

5.0

Schedule and time management they were the two biggest

Pros

Free I upgraded after a year even better more option involved like job descriptions and alert messages to the team

Cons

I don’t feel it was missy anything it worked flawlessly for the time I used it then turned over the rights to next one in line

Review Source

HB

Heather B.  
Manager  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Happy Manager"

September 1, 2020

5.0

The homebase team has been nothing but helpful and supportive, and are always willing to take suggestions.

Pros

I love that there is an app connected to the schedule and other features! A huge plus is my team being able to put in their own time off, and request shift trades or covers through the app as well.

Cons

The scheduler can run slowly, and it would be nice to be able to organize job applicants a little better.

Reason for choosing Homebase

It seemed like the option that would be best suited to our needs.

Switched from

[When I Work](https://www.capterra.com/p/121248/When-I-Work/)

A previous manager had set up When I Work and I HATED it. I did not like working with it, and found it to be glitchy and difficult.

Review Source

BD

Bob D.  
General Manager  
Automotive  
Used the software for: 2+ years

### "So close to perfect, but still missing some features that are very important to us."

July 22, 2020

4.0

Very good. I

Pros

Very easy to set up. Very easy to use. I just had to add on another location we just opened and it was so straight forward. I had it set up in minutes.

Cons

I've brought this same concern up for over two years when I talk to support specialist. When I do my annual reviews, I want to quickly be able to get to the data that shows how many times an employee was late, left his shift early or called out sick. I need that for a 365 day period. Also, we have 7 locations and approximately 130 employees. About 10-20% of those employees move from store to store on a regular basis. We internally call them "floaters". I'd like to be able to just pick a floater and see what his overall track record is. Printed on one page with the stores he worked at listed. Also, because we have multiple locations and we have floaters, it would a nice feature if we could work on 2 locations at once on the same screen. Jumping back in and out of locations takes a little extra time.

Review Source

JW

Jason W.  
Owner  
Restaurants  
Used the software for: 2+ years

### "Homebase Review"

March 10, 2021

4.0

I've been very happy with Homebase. I don't anticipate changing. The ease of use and hiring feature keep me around the most.

Pros

Easy to learn, easy to use, especially the scheduling part of the software. Scheduling managers are up and running on it within 30 minutes.

Cons

Better integration with payroll software with companies that have multiple locations. Adding multiple locations also requires an additional level of subscription which can be pricey. Homebase has some difficulty talking to Square POS and has gotten disconnected a few times recently.

Reason for choosing Homebase

More affordable, especially getting started. Has increased in price over time to be more on par with competitors.

Review Source

VR

Verified Reviewer  
Operations Director  
Consumer Services  
Used the software for: 1-2 years

### "Homebase is an awesome time management tool!"

November 26, 2019

5.0

Pros

Tracking time is so easy with Homebase. I didn't use any of the scheduling features as my team works a standard schedule, but they definitely look easy and simple.

Cons

I'm not sure how I feel about this one but I wish they had different options for pricing. I'm probably the minority here because homebase has one price no matter how many employees you have on the platform. That said, I only needed it for time tracking for 2 employees (rest are salary) so I didn't like paying the same as someone with 50 employees. But if I was tracking more employees time, that would be a pro for me. I also think Homebase needs to work on their positioning because companies like Gusto and Zenefits are starting to integrate time tracking into their app so for people like me with regularly scheduled employee's, there's no benefit to using another system outside my payroll software.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Reason for choosing Homebase

Mobile app, geotagging clock ins

Review Source

AB

Ash B.  
Executive Co-Director  
Museums and Institutions  
Used the software for: 6-12 months

### "Amazing Solution for Small Nonprofit"

July 22, 2020

5.0

If it wasn't for the free option, as well as the Clover integration, we would still be manually recording employees' hours. Since we're able to use a digital solution, I'm can pull timesheets and submit payroll from anywhere. As a very small team, my day to day varies drastically — but as long as I have my phone or laptop with me, I never have to worry about accessing employee timecards.

Pros

As a small nonprofit museum, the best part of the software is the availability of a free version. It has all the basic necessities of a digital time clock, plus it is integrated into our Clover register and employees can download the app to clock-in for remote work.

Cons

Our pay schedule isn't normal. Instead of being weekly or bi-weekly, we run payroll twice a month (on the 15th and the last day of the month). THANKFULLY, there is an option for this in the settings, but the dates that our payroll periods begin on isn't the same from one month to the next. So, every pay period I have to go into the settings on a web browser and update the start dates. Unfortunately, the only solution that Homebase could provide is a more complex algorithm that would take into account what the last day of the month is, as well as adjusting the date if it falls on a weekend since our payroll company process the pay run on Friday instead of the exact date if that date falls on a Saturday or Sunday.

Review Source

MP

Matt P.  
General Manager/Owner  
Food & Beverages  
Used the software for: 1-2 years

### "Great free or paid"

March 6, 2021

5.0

Scheduling is like excel on steriods and that has been really nice, just dragging and dropping shifts. I know that we need 9 employees at night and I never delete a shift if someone asks for it off, just move the shift to that person.

Pros

Messaging is the biggest plus of the app. I no longer need to have a master list of everyone's phone number in excel and then constantly having to update it. Scheduling is obviously great, but honestly what keeps me hooked is the messaging.

Cons

I'm a free user, and have had the paid subscription in the past. It would be awesome to have multiple managers to approve time off on the free tier.

Reason for choosing Homebase

I didn't like how hotschedules looked.

Review Source

BR

Breanna R.  
Senior Operations  
Sports  
Used the software for: 1-2 years

### "Does the job, but too busy"

May 5, 2023

4.0

It works well as a TimeClock and to view one single staff members schedule, but the app could use a face-lift.

Pros

Our facility uses HomeBase for employee scheduling and as a TimeClock. I find it easy to know when my next shift is, and it is easy to submit time-off requests. The messaging feature is okay, but it is easier for staff to communicate via text or email.

Cons

I dislike that staff members cannot filter the schedule to view only employees working a specific position. It only allows staff to view their own schedule or everyone's schedule without narrowing down further. A filter would help. It is also constantly pushing a "Cash Out" feature. When you combine the "Cash Out" feature with the schedule that cannot be filtered and the employee shout-outs/messages, it all feels overwhelming to look at.

Review Source

SB

Shelly B.  
Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Very easy program to use"

March 21, 2023

5.0

Overall it's been a great product to use.

Pros

This program is very easy to use. Set up was a breeze and having the ability to post jobs for hire is amazing!

Cons

Sometimes staff complains that the app wouldn't let them clock in or out so it is a little glitchy at times.

Review Source

TP

Twyla P.  
Beer-tender  
Hospitality  
Used the software for: 6-12 months

### "Simply gets the job done"

July 21, 2023

4.0

Pros

When I was utilizing this software at the brewery I was able to clock in and out with ease, always got email and push notifications for upcoming shifts or shifts up for grabs and never missed a thing!

Cons

No complaints here, I used it as an employee and did not have a chance to use a lot of the features it has

Review Source

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