# Page 12 | Homebase Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 12 - Is Homebase the right Employee Scheduling solution for you? Explore 1143 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153076/Homebase/reviews --- Homebase 4.6 (1143) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 12 - Reviews of Homebase ## Showing most helpful reviews Showing 276-300 of 1143 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JB Jason B. Owner Hospitality Used the software for: 2+ years ### "More than just employee time tracking" February 17, 2021 5.0 We started using Homebase for employee time tracking, but there are several features we have started to rely on and are really useful. Mainly posting new jobs on multiple job boards and tracking applicants. Also, this has become our tool for employee communications. I have talked to companies like Paychex that have similar product offerings, but they are much more expensive. Pros The core feature we needed was employee time tracking, but we have started using this for team communication and posting new jobs and tracking applicants. Cons I wish I could easier audit when the manager edits clock ins and clock outs. Alternatives considered [Clover](https://www.capterra.com/p/226864/Clover/) Reason for choosing Homebase Better price. Review Source NP Nancy P. Owner Retail Used the software for: 2+ years ### "Outstanding program!" April 6, 2024 5.0 Exceptional experience and would highly recommend. Pros Very easy to add/remove employees, set up user roles, schedule time. There's nothing to NOT like about using Homebase! Cons I haven't found anything about using Homebase that I don't like! Hard to believe, but it's true! Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Very unsatisfied with customer service. Terrible, terrible, terrible. Review Source Andrew C. Engineer Oil & Energy Used the software for: 1-2 years ### "Homebase equals Homerun" November 8, 2022 4.0 Overall, this is a excellent program for the money spent. Pros The implementation to the staff was extremely easy as well as making sure everyone was signed up. The ease of use is also very nice. Cons The mobile version does not have the same fluid nature of the web based version. Which can be extremely frustrating. Review Source AD Andrew D. Operations Supervisor Security and Investigations Used the software for: 1-2 years ### "Homebase review" June 3, 2021 5.0 My experience has been absolutely amazing and I have nothing bad to say. Pros Easy to use and easy communication with my team. Great scheduling software. Time clock is also amazing with location tracking. Cons Sometimes it crashes and has minor hiccups but otherwise has worked very well for my team. The support team helped me through some of the hiccups. Review Source GC Grace C. Operations Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Easy to manage staff" February 20, 2020 5.0 instead of emailing we started using this app to manage schedules (which were done on paper before!) and to send messages to staff, like hey team i'm going to be late this morning, or on Friday we can wear jeans to work! It has made our team much more cohesive and together. now we all know what is going on! Pros Most of our staff is young and are on their phones all the time anyways. This app made scheduling a breeze with requests to switch shifts and time off easy to fill and move around hours. Plus there was no more second guessing what time you were scheduled for or who is off. Also you have the ability to message staff through the app which has made interoffice communication much better! Cons The free version only allows 1 manager- I recommend upgrading and letting a manager from every department be able to manage their employees coverage. otherwise it gets a bit overwhelming for 1 manager. Occasionally the app will not let me in asking me to enter a verification code, that is a bit annoying. Alternatives considered [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/) Reason for choosing Homebase the free trial is what worked well for us, that way we could try it our before we invested to much time into it Review Source DD Devon D. Front Desk Attendant Hospitality Used the software for: 1-2 years ### "User friendly and very convenient! " April 24, 2023 5.0 Super helpful and easy to use! Pros Makes scheduling and tracking hours so easy. Cons The phone app glitches occasionally, making it difficult to clock in. Review Source DR Dallas R. President Marketing and Advertising Used the software for: 1-2 years ### "Easy to roll out and feature rich for non-HR people" December 3, 2020 4.0 My overall experience with Homebase has been very positive. It's saved me countless hours by automating and organizing a task that we used to do by hand in spreadsheets. It has also helped employees become more accountable and allows me to have a better idea of their performance. Pros The short learning curve and ease of implementation for a first time timeclock user were most appreciated. The phone app was very well received by my employees. The clean design of the user interface is very well done. Cons Setting up a repeating template is still clunky and more hands-on than I would like, although they've made some incremental improvements to it. It would be nice if when I approve time off for an employee, it would automatically remove the time they're scheduled for instead of me having to track down the conflict and adjust the schedule by hand. Finally, I've noticed a bug in the browser when viewing timesheets- the new date selector often times simply does not update the timesheets shown when I select a specific pay period, and I have to select the date range by hand. Reason for choosing Homebase Ease of use and value. It was also recommended to me by a friend. Review Source LW Linda W. Server Food & Beverages Used the software for: 2+ years ### "Home base " December 21, 2022 4.0 Been using homebase for years Pros I like the home page the most because it's all the information laid out clearly Cons Nothing couldn't be better software for scheduling Review Source ML Marie L. Hospital Administrator Veterinary Used the software for: 2+ years ### "Yes I recommend but would like to see a few changes" July 17, 2020 4.0 Good. I recommend to others. Pros It is very easy to use and to train staff to use. I appreciate the multiple features. Cons The message feature leaves a lot to be desired. While the feature is essential to our team and used almost daily, it is cumbersome. For example, I message one team member. After time passes I would like to delete the message- for good. Instead after I delete that message the next time I message that one team member the old message thread reappears (from archive) and if I have deleted every comment in the former thread- it shows those bubbles saying deleted comment by me. YUCK- i do not like. The new pop up while in the scheduling portion. Anytime I change the schedule it asks if I want to repeat even if changing only one day. Then it takes another click to say no to the box asking that is a quarter size of the page. Please add a do not ask again check box to this. Reason for choosing Homebase Ease of use, Features, Price. Review Source kK kurtis K. General Manager Food & Beverages Used the software for: 2+ years ### "Great Scheduling app" March 23, 2023 5.0 Pros chatting with the team members, team members call out Cons It's perfect for my everyday needs i dont have any issues. Review Source BC Barbara C. Offie Manager Telecommunications Used the software for: 2+ years ### "Homebase review" December 28, 2022 5.0 Ease of tracking employee times and creating reports, timesheet printouts Pros Ease of use and great for companies that have field personnel or work from home. Can easily correct times when an employee has trouble clocking in when in the field, has a section an employee can put notes to send message for corrections Cons Nothing except don't like that feature of limiting employees clocking in within a certain radius keeps coming up and I literally have to back out of software to prevent it because we don't want it. Review Source CC Claire C. Graphic Designer Food & Beverages Used the software for: Less than 6 months ### "Helpful and Easy Communication" August 10, 2020 5.0 We switched from Slack because homebase puts scheduling/time-off requests/shift trades all in one place and allows employees to do some of that work on their own. Hooray! Pros I love the ease of communication Homebase allows with employees. No need to exchange personal numbers and all of the communication is one place. Also allows employees to clock in and out from their devices which is awesome when your the point of sale is also the clock and out spot. This way, we don't have to interupt the workflow to clock in and out. Also really like how Homebase shows your earnings per shift. No guess work at what your hourly paycheck will be! Cons My biggest complaint is just that there seems be a lag between the time you check a notification and the time it takes to refresh. So the app will show that I have a new notification when it's actually something I have already checked on. Not a huge deal, but makes me feel like I'm missing something when I'm really not. I could also live without a notification asking if I have clocked out of my shift any time I work past by specified hours. For Example, shift ends at 11:30 but I don't clock out until 11:45 - I get at least one if not 2 text asking if I forgot to clock out. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) Homebase puts everything in one spot. Communication and scheduling! Review Source LR Luis R. Bookkeeper Accounting Used the software for: Less than 6 months ### "Good online time tracking with a free option" June 12, 2023 5.0 Overall, timekeeping and producing the reports is very easy and intuitive. However dealing with adjustments can be very time consuming and frustrating. Pros I really liked the fact that employees can clock in on their own phone or on a shared kiosk. Cons The most challenging part about using Homebase was when making time entry corrections. It forces you to click into an entry, wait for a popup, make the change, hit save. You need to start the whole process for a different entry. This is very time consuming when you're on a deadline. A spreadsheet like functionality to make these changes would be very helpful, as I've seen them on other solutions. This is the one reason I switched to another product. Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[When I Work](https://www.capterra.com/p/121248/When-I-Work/) Reason for choosing Homebase The trial option made it easy to sign up and try it out. Switched from [When I Work](https://www.capterra.com/p/121248/When-I-Work/) Was being open to trying other solutions. Review Source LD Linda D. owner Food & Beverages Used the software for: 2+ years ### "Homebase needs one more thing!" December 4, 2020 4.0 Pros Easy to use. Some great features. Only used customer service once so far but they were very helpful that time. Cons We started this program at a restaurant, we then added a theater, then another restaurant (different one) and finally we have added a hotel. It works great for all of the above. We changed the POS system we use for the buffet and the sit-down restaurant and Homebase is not compatible with that program (R-Power). It would be so much more helpful if it worked with that program so that we could track our staffing costs along with revenue. It would make the system perfect for us if they added this feature. We could change to a different program that works with R-Power, but we were already familiar with this program and we wanted to use the same program across all of our properties. We are a family owned business and simplicity and cost effectiveness are very important to us. Review Source AC Amanda C. Treasurer Individual & Family Services Used the software for: 1-2 years ### "Homebase is exactly what we needed for our small business" May 25, 2022 5.0 Perfect!! Pros I love how easy it is for my employees to use and how easy it is to run reports for payroll. My favorite feature is that it takes a photo when employees clock in and out. This ensures that no employee can clock in for another employee. Also, for our small business needs it is free for us to use! You can't get any better than that! Cons So far we have not found anything about this software that we do not like. It's been exactly what we needed! Review Source VR Verified Reviewer Owner Food & Beverages Used the software for: 2+ years ### "They keep updatubg the software to force you to pay to make it usable. Timeseets is no longer usable" December 9, 2021 2.0 Pros The group chats and clock-in feature works. Everything use to work until they "upgraded" their software. Cons We are integrated with Paychex, but after the update, the new timesheets will not export to Paychex. Making timesheet useless and we now have to manually inter the timesheets. They did this because they wanted us to switch from Paychex to their very own and useless payroll. They do not print checks. They do not provide quarterly W3, etc etc. Basic payroll and premium prices. Review Source JJ Jordan J. Owner Food & Beverages Used the software for: 2+ years ### "Good" November 19, 2020 4.0 Easy to use. A bit slow when loading some pages, such as the applications page. Some parts don’t work as well as they should. Pros I like that I can easily see and adjust people’s schedules. I like that they get notifications that their shift is coming up. The push to my calendar is also a plus. Onboarding is simple. It’s well thought out. Cons I’d like to be able to write mock schedules. I know Homebase integrates with some POS, but it doesn’t with mine. It would also be great if there was discount for multiple stores under the same account. Adding photos to a message sometimes does not work. Could we get the ability to have a separate message stream even if it’s to the same group of people? Alternatives considered [Deputy](https://www.capterra.com/p/167811/Deputy/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Salesvue](https://www.capterra.com/p/181858/Salesvue/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing Homebase Free version. Then I was hooked. Review Source Caleb K. Contract Software Developer Computer Software Used the software for: 2+ years ### "Good Time Tracking" February 27, 2021 4.0 Generally pleasant after I figured out I needed to account for timezone differences. Pros The UX is straightforward. It's easy as a contractor to easily track whatever hours I work, along with breaks, from both the mobile and web apps. Cons The time clock is based on the admin's timezone, so for someone who works remotely in a different timezone like me, the times it gives me for when I clock in or when my break ends are incorrect. Review Source CR Cynthia R. Presidenta Restaurants Used the software for: 2+ years ### "Homebase makes scheduling more productive and simpler" November 24, 2020 5.0 definitely like the ease of it, it's simple and makes our scheduling productive and its done with a quick copy and paste and a few minor changes. Saves me so much time, and time is valuable in my shoes. Pros How easy it is to use and how user friendly it is. It really allows my team to be able to see their schedule on their own time, so simple for them to message me or other teammates. It's so easy for them to request time off, or update their hours. Really helped me out with these tasks that used to be a pain. Cons I wish there were ways to set up reminder. Like birthdays, anniversaries, etc for the admin or manager. It would be nice if we could upload documents and employee file notes on this system to make management life easier. Review Source MH Megan H. Director of Operations Retail Used the software for: 2+ years ### "Affordable scheduling software" November 30, 2020 5.0 I use the scheduling portion the most. Once a time-off request is approved, it will remind you when you go to schedule some to work on their scheduled time off. This eliminates scheduling errors. I can also look at each location quickly if I need to shift employees around if I am shorthanded. Pros I like that I am able to link all of my locations within one application. I can easily schedule someone for multiple sites and assign specific duties, send messages, approve or decline time-off, etc. Cons I do not like that I can't edit someone's information when they take ownership of their account. I have some that forget passwords and not update their personal information like phone numbers and email addresses. Alternatives considered [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Reason for choosing Homebase We had already been using Homebase and it was cheaper. Review Source KK Kim K. Director of Operations Wine and Spirits Used the software for: Less than 6 months ### "Everything in one place" August 2, 2023 5.0 We have really enjoyed using the system. Pros I love that staff can ask for someone to cover their shift. That notifies me that someone has not clocked in or is running late. I love that I can track tips. The team loves it as well. Cons The ability to list dates that are needed to be filled and let staff select those dates.Right now we manually send out dates that need to be filled and then we plug people in and create the schedule.. Would love that this could be more automated. Review Source Madison M. Emergency Medical Technician Hospital & Health Care Used the software for: 2+ years ### "Great for my small business" August 6, 2018 5.0 Pros My coffee shops use Homebase for all our scheduling. It is the perfect software! It is cost effective- the free version has all the necessary features. We also use it for own employees to clock in/clock out. You can send messages to your team and see who has read them. I highly recommend you check out Homebase if you are in any sort of business. Cons Every once in a while the time clock will be glitchy. The manager can correct these discrepancies from with in the app, you just have to keep an eye out. Review Source PY Peipei Y. Dentist Health, Wellness and Fitness Used the software for: I used a free trial ### "Easy to set up" June 20, 2024 5.0 Pros Easy to set up, we ended up using a different software for clock management. Cons I don’t like that employees can clock in from their phone. Review Source IM Ivy M. General Manager Hospitality Used the software for: 2+ years ### "Good value for high volume independent contractor payrolls, but missing some features" May 28, 2019 3.0 Homebase has saved us a lot of time and heartache with scheduling part time seasonal staff. I haven't found a better solution for my business yet that is even in the same ballpark for price. Pros Homebase has a good timeclock function, and it allows for nice, intuitive departmental divisions that allow multiple managers to schedule and process timesheets independently. It's very affordable for managing teams of hundreds of part-time, casual, seasonal contract employees. Staff seem to be able to navigate the mobile app and shift-claiming process with relative ease. Cons Because I'm scheduling for an event-based business, I wish I could assign a Customer/Job to a shift and export the data accordingly. This would make my cost allocations easier for accounting purposes. I don't think there's a way for my team to see the breakdown of their tips and wages from the app, so I get alot of questions about that breakdown. Review Source HD Hunter D. Manager Restaurants Used the software for: 2+ years ### "My Reviewers " April 7, 2023 4.0 Pretty good not a lot of complaints overall solid value Pros It’s very user friendly and easy to use Cons The customers service could be a lot better Reason for choosing Homebase Only one I knew Review Source Talk to a Capterra advisor for free and get results within 15 minutes.