# Page 13 | Homebase Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 13 - Is Homebase the right Time Clock solution for you? Explore 1147 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153076/Homebase/reviews

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Homebase

4.6 (1147)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 13 - Reviews of Homebase

## Showing most helpful reviews

Showing 301-325 of 1147 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

IM

Ivy M.  
General Manager  
Hospitality  
Used the software for: 2+ years

### "Good value for high volume independent contractor payrolls, but missing some features"

May 28, 2019

3.0

Homebase has saved us a lot of time and heartache with scheduling part time seasonal staff. I haven't found a better solution for my business yet that is even in the same ballpark for price.

Pros

Homebase has a good timeclock function, and it allows for nice, intuitive departmental divisions that allow multiple managers to schedule and process timesheets independently. It's very affordable for managing teams of hundreds of part-time, casual, seasonal contract employees. Staff seem to be able to navigate the mobile app and shift-claiming process with relative ease.

Cons

Because I'm scheduling for an event-based business, I wish I could assign a Customer/Job to a shift and export the data accordingly. This would make my cost allocations easier for accounting purposes. I don't think there's a way for my team to see the breakdown of their tips and wages from the app, so I get alot of questions about that breakdown.

Review Source

HD

Hunter D.  
Manager  
Restaurants  
Used the software for: 2+ years

### "My Reviewers "

April 7, 2023

4.0

Pretty good not a lot of complaints overall solid value

Pros

It’s very user friendly and easy to use

Cons

The customers service could be a lot better

Reason for choosing Homebase

Only one I knew

Review Source

AR

Alec R.  
Assistant Manager  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "Homebase Review"

September 11, 2019

2.0

Extremely poor due to the fact that it doesn't do even the bare minimum, we wanted a scheduling app that has all our employees and lets us talk to them. It lets us talk to them just fine but its always about how they were scheduled wrong and have to constantly fix problems.

Pros

Allows employees switch shifts with ease and keep in pretty constant communications with them as well. Keeps all employee info in on place for ease of access.

Cons

The whole point of this software is scheduling and it is absolutely terrible at it! It puts employees who aren't trained for the positions into those spots constantly. Every time we go to change what each person can work the system randomly changes people around making it a constant job to make sure people aren't put into the wrong spot. Also it puts people who are unavailable into shifts they can't work or it wont schedule people who can work. This problem has persisted since we started using it and tech support keeps pushing us to the next person and giving us the most ridiculous reason as to why they won't just help us while saying they are trying to help us by saying they are looking into it. Mind you we have called multiple times over many months and nothing has been solved, not one thing!

Review Source

BK

Bryce K.  
Recreation Director  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Overall great team communication software"

January 14, 2021

5.0

We have been using it for over 2 years and we have explored other options but always come back to basecamp because it is easy to use, cost-effective, and reliable.

Pros

keyword search options, project creation for teams, to-do lists, individual communications with team members, the fee includes unlimited team members (a big selling point for an agency on a budget),

Cons

The only flaw I can think of is I wish that customer service had live chat.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

Cost. In basecamp, you pay a flat fee for unlimited users and groups.

Review Source

SV

Sheeba V.  
Owner  
Education Management  
Used the software for: 1-2 years

### "Amazing Ease of Use, Great Value & Feature Rich for Small Businesses"

January 19, 2021

5.0

The overall experience has been extremely positive and we have dramatically reduced entering time, processing payroll effort & errors in processing timesheets / payroll for all our employees.

Pros

Home has extremely no fuss Time Tracking software that can be deployed on phones, tablets etc. The overall interface is very modern and provides seamless HR workflow from posting hiring advertisements, hiring employees, time tracking and payroll. There's great integration across all their HR functions and lots of pre-built integrations with other payroll services to seamlessly transfer timesheet data across vendors. In addition to ease of use, their support is phenomenal and they respond quick and to the point.

Cons

No real issues, but they recently launched their Payroll service and as expected for a new service, they are still building out workers compensation integration.

Review Source

SH

Susan H.  
Owner  
Performing Arts  
Used the software for: Less than 6 months

### "Homebase is great for self employed business owners."

August 7, 2023

5.0

I like that there is a free option for those of use who need a professional way to track hours for independent hour tracking.

Pros

Easy to use, easy to edit and helpful for payroll.

Cons

Sometimes it is hard for me to remember how to publish schedules. But that is a user error.

Review Source

ZB

Zahraa B.  
Admin  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "I lover using homebase app for simplicity and functionality of the app"

April 3, 2024

5.0

Pros

Easy to use Easy to track employee hours Perfect for payroll

Cons

None available at this time accordingto the features that I am using the app for

Review Source

JA

JEROME A.  
MANAGER  
Restaurants  
Used the software for: 2+ years

### "WE USE HOMEBASE FOR OUR COMPANY NEEDS, WHY NOT YOU!"

March 15, 2021

5.0

Pros

ITS GREATEST APPLICATION FOR BUSINESS SINCE FACEBOOK, TWITTER, INSTAGRAM

Cons

NOTHING AT ALL, IT MEETS ALL OF OUR NEEDS

Review Source

CO

Christy O.  
President  
Restaurants  
Used the software for: 1-2 years

### "Definitely worth it"

October 22, 2020

5.0

Overall this product and customer support have been great!

Pros

The reason that I started using g homebase was because it is linked to Square. However, even if I stopped using square I would still use homebase!

Cons

Some of the reports are difficult to configure and very time consuming to drill down to the data we need

Alternatives considered

[When I Work](https://www.capterra.com/p/121248/When-I-Work/)

Reason for choosing Homebase

Again because HomeBase was linked to square

Switched from

[Justworks](https://www.capterra.com/p/223913/Justworks/)

Home base was linked to square

Review Source

DH

Dennis H.  
Director Operations  
Aviation & Aerospace  
Used the software for: Less than 6 months

### "Great for the service industry, not for manufacturing"

July 28, 2020

3.0

I enjoy using homebase for the ease of use of my employees and the app, but as amanger it is quite a cumbersome process to fix issues and a time waste of my day almost everyday. I can see the benefit and the future capabilities of this paltform and am sticking with it because i beleive this product will advance and become much better over time.

Pros

The ease of use for my employees to clock in and out. Geofencing

Cons

Three are arbitrary rules in place such as: 1)I cannot select a timeframe longer than 30 days to run payroll for a 31 day month. 2)I cannot clock an employee in earlier than 8 hours a scheduled shift. I have to alter their initial shift to allow for the time slack 3)I cannot have a salaried employee on the schedule without dealing with many issues about them missing their shifts or the annoying other messages after I resolved that issue (I keep them on the schedule so I know when they are supposed to be in as well as an accurate accounting of cash burn) 4)The programming on the front-end seems to be hastily made with many lags and timeouts when updating time cards or trying to perform functions that require the javascript (i think, I haven't opened the developer console on it yet) to perform quickly. basically the server or some other reason keeps it running slow and my function is logged but times out quickly.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing Homebase

the app and the easy to use schedule maker

Review Source

HL

Hillary L.  
Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "A great employee management tool for small business"

January 5, 2021

4.0

We like Homebase because it's a good value and lets us keep track of our employees better than having written time cards, which can be a liability. The features in Homebase allow management to set geofencing and times to avoid mis-reported hours and overtime. Our team also likes that Homebase offers a free recruiting too, which is an excellent bonus. We've used it several times and it's great not having to pay a lot for Zip Recruiter or Indeed.

Pros

Homebase is easy to use as a "clock-in, clock-out" option for employees with non traditional hours and who work remotely. I personally like the geo-fencing options as well as the option that doesn't let employees clock-in early.

Cons

Sometimes it's confusing setting up schedules. We have regular employees who are in the office as well as non-traditional employees, so a system that is easy to use is important. I think it just takes more getting used to.

Review Source

AJ

Ariana J.  
Student  
E-Learning  
Used the software for: 2+ years

### "We use homebase at work daily!"

July 19, 2022

5.0

I have has a very good experience so far.

Pros

I love Homebase because it shows my shifts very clearly and makes it easy to check who is working with me. I also love how I can see who gave up their shifts in case I am looking for more hours. There is a chat function where you can set up group chats with coworkers which makes it easier than messages. I also love the time clock function. There is a wide variety of ways to use Homebase.

Cons

Sometimes the app will glitch and log me out but it does not last long.

Review Source

MK

Mike K.  
Facilities Manager  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Small business Gem"

January 8, 2024

4.0

Pros

Easy of use . Homebase makes my day easier instead of harder!

Cons

I wish the reports were more helpful. They do know help me much.

Review Source

MR

Mariel R.  
Planner Engineer  
Renewables & Environment  
Used the software for: 1-2 years

### "Solución de ahorro de tiempo para la gestión de la fuerza laboral por hora"

April 17, 2023

5.0

Después de haber probado otras alternativas, encontré que Homebase se destaca en términos de facilidad de uso y conjunto de funciones.

Pros

Homebase ha cambiado las reglas del juego para mi pequeña empresa. La función de programación de empleados es intuitiva y fácil de usar, lo que me ahorra incontables horas cada mes.

Cons

El precio podría ser más flexible, ya que las empresas más pequeñas pueden encontrarlo un poco costoso.

Review Source

KZ

Kate Z.  
Farmer of Fun  
Farming  
Used the software for: 2+ years

### "Live Changing!"

July 3, 2021

5.0

Using Homebase has been Life Changing for our company. We are able to communicate with our young work force in a way that is simple and easy for them to use. We keep our employee records synced and love the safety questions and department features.

Pros

Homebase helps us get organized, communicate with our team and simply and easily manage schedules. Love that the pricing is flat rated per service rather than per employee--- so much more economical than other options.

Cons

the notifications can be a bit overwhelming sometimes.

Review Source

Anna S.  
General manager  
Food & Beverages  
Used the software for: 1-2 years

### "Good stuff "

July 29, 2020

4.0

Pros

I really like the geo clock and functioning with employees using their mobile phones instead of store equipment

Cons

Cost and reporting could be more detailed to be more HR equipped

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Reason for choosing Homebase

Easier to use

Review Source

MR

Michi R.  
Consultant  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Geofenced Mobile Timeclock"

May 11, 2022

4.0

Overall I can say that the customer service has been great and they have worked to get us through all the bugs and issues and onboarding.

Pros

We needed a way to allow staff to clock in for shifts without having to have separate equipment or even a computer. The fact that you can set up a geofence to ensure employees can only clock in while at the location was why we selected this software. Employees being able to clock in and out of shifts via their cell phones has been a game-changer for accuracy in actual time worked and holding them accountable for their time instead of logging it on a piece of paper.

Cons

It's not the most intuitive. There is an app, but we ran into some issue with bugs on the app that made scheduling a bit difficult. I definitely prefer using it online over scheduling in the app.

Review Source

VR

Verified Reviewer  
owner  
Restaurants  
Used the software for: Less than 6 months

### "Excellent product, highly reccommend"

December 7, 2023

5.0

Excellent, easy to use, saves time, energy, thinking, LOVE IT!

Pros

Convenience, easy to use, user friendly, cost effective, saves time

Cons

I cannot think of anything that I am not satisfied with, while using Homebase?

Review Source

MB

Melissa B.  
People and Culture Generalist  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great for Shift Work Employees"

February 16, 2024

5.0

Pros

We use Homebase specifically for our shift work employees who don't work the same hours all the time. Having the calendar open is great for allowing our shift work employees to swap shifts amongst themselves or take additional shifts that become available. The clock-in/clock-out feature is also great for time and attendance tracking.

Cons

Nothing at the moment. It's been a great tool that we've been using for a few years.

Review Source

MV

Melissa V.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Easy to use, affordable and convinient"

December 10, 2020

5.0

Pros

I love how Home base is very easy to navigate. There are lots of features that help manage employees and keep up with reports. For house keeping industry I find it makes my life a lot easier.

Cons

No cons about Home base but if they would allow for more employee details in Team set up that would be awesome and beneficial.

Alternatives considered

[ZenMaid](https://www.capterra.com/p/133875/ZenMaid-Software/)

Reason for choosing Homebase

More affordable for small businesses and had a lot of cool tools

Review Source

lW

lindsey W.  
Bakery Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Satisfied Customer"

December 27, 2022

5.0

Happy

Pros

I like the ease of use and many people are familiar with the software so it makes it easier for onboarding procedures.

Cons

Some of the functions don't work unless you want to pay an additional fee

Alternatives considered

[7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)

Review Source

CZ

Carmen Z.  
CEO/ CNA/ Care Coordinator  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Highly Recommended"

August 18, 2021

5.0

Pros

Home Base is very Organized, links with Gusto, and Quick books.

Cons

Could be less monthly there are some features I don't use. Should be free for 3 months for new business owners.

Reason for choosing Homebase

Organized, Scheduling is easy, great communication.

Review Source

SN

Shelly N.  
OWNER  
Consumer Services  
Used the software for: 2+ years

### "Efficient and effective."

January 12, 2023

5.0

Blessing.

Pros

Makes my life exponentially easier. My employees are able to accept responsibility and enjoy the freedom of changing and supporting one another.

Cons

When trying to access customer service it is a bit redundant.

Reason for choosing Homebase

Was reccommended.

Review Source

SB

Shari B.  
General manager  
Restaurants  
Used the software for: 2+ years

### "Homebase, good for small business"

April 21, 2021

5.0

Homebase is great overall. Helps me with payroll budgeting and keeping costs in line.

Pros

Cost is great! All my employees can use it and I can have real time looks at the days costs. I enjoy the reports available.

Cons

I almost feel like there are too many features. I don’t feel like I have time to learn it all and think maybe a streamlined product would be better.

Review Source

AN

Aloysius N.  
Director  
Automotive  
Used the software for: 2+ years

### "Homebase scheduling"

July 27, 2020

5.0

My overall experience has been great, the system is effective and efficient and I save time and money by utilizing Homebase.

Pros

I have been using Homebase Scheduling for over two years and I will not use anything else, this system makes my life so easy with putting together my weekly schedule - the most important part of the process, I don't have to be in the office to do my work - I can access the system anytime and anywhere, all I need is internet access. I will not use any other system, even if it was free.

Cons

Cons; I hope that more training would be offer when it comes to operating and finding out some of the functionality of the system.

Reason for choosing Homebase

I heard many success stories about Homebase, so I took a chance on purchasing the system, it has been one of the best decision I made for the operation of my business.

Review Source

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