--- title: "Page 16 | Homebase Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 16 - Is Homebase the right Payroll solution for you? Explore 1158 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/153076/Homebase/reviews/?page=16" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Homebase 4.6 (1159) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Page 16 - Reviews of Homebase ## Showing most helpful reviews Showing 376-400 of 1159 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Accountant Used the software for: 3-5 years ### "Homebase " July 8, 2022 4.0 Pros It's easy to use and can use it in a phone and PC Cons It must use the internet and depends on the camera's video to save the house Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Rita's of Winter Garden" November 30, 2021 5.0 Payroll, Time scheduling, Time Clock-in and Clock-out, Messaging Pros Scheduling, payroll, messaging, employees able to trade shifts Cons Not same interface on mobile as on laptop. Wish I could do everything from mobile. Review Source R Reviewer Game Master Used the software for: 1-3 years ### "Simple Employee Management Tool" November 6, 2020 3.0 I have no problem using Homebase, but I wouldn't say it is the most user-friendly or simplest tool out there. If employers are looking to simply manage schedules and hours, it works, but it can feel cumbersome and unreliable at times. Pros This tool works very well for simply managing schedules, hours, and clock-in and -out times. All employees need to do after registering is click a few buttons to manage their time on the clock. The ability to message other employees and organize shift trades and availability is also quite nice. Cons I've found that the mobile version isn't the most reliable. Some days it is a struggle to get the app to load or register my clock-in time. I occasionally get messages that take hours to become available, stating "unsupported message" type for the first hour or so. Then randomly I have the ability to view the message later in the day. Review Source R Reviewer Salon Manager Used the software for: Less than 1 year ### "Has made managing a salon so much easier!" March 6, 2023 5.0 Great Pros I run a large salon and using Homebase to schedule support staff has been a game changer! Saves me time every month. Cons I only use Homebase as a scheduling software and time clock but the price is tiered in a way that requires me to pay for the mid tier even though I only use about 50% of features. If you want staff to be able to swap shifts, you have to go up a tier. Review Source R Reviewer Barista Used the software for: Less than 1 year ### "Barista Rates Homebase" December 21, 2022 5.0 Pros How intuitive and open it is to the users. Cons It would be difficult to transition an established business to Homebase. Review Source R Reviewer Chief Surgeon Used the software for: Less than 1 year ### "GPS not always accurate" March 18, 2021 4.0 Pros Imports payroll information seamlessly into payroll program. Significantly curtails unauthorized overtime. Request function allows staff to trade shifts, request time off establishing an electronic date and thereby ensuring that staffing is adequate. Cons GPS doesn't always recognize arrival time, necessitating staff members to either delete and reload the app or clock in manually, which defeats the purpose of "touchless" timeclock. Review Source nC nathan C. Manager Used the software for: Less than 1 year ### "Great Scheduling & Timeclock" January 4, 2021 4.0 It's been good. Overall it's solved the employee timeclock and scheduling, the company is growing in the right direction but there is some pain points with updates and scheduling rules that still give me some pause when using this. Pros Okay, starting out this software is very easy to use. Some stand out features, is the employee chat, shift swapping and time off requests. I like the time clock functions it's pretty simple to use and setup for the teams. Cons First things first the updates/changes are not communicated to managers, so we all have to constantly keep track of any new changes we notice. It's rather difficult, there should be a change log with documentation. Secondly they changed access to the custom reports and it's no longer available, we definitely could have used that. Review Source R Reviewer HR Director Used the software for: Less than 1 year ### "Homebase excels in what it does!" December 12, 2023 5.0 Pros The ease of use for HR Administrators and Managers. Cons Menu on side doesn't allow to show all available options Review Source Peter S. Owner/Manager Used the software for: 3-5 years ### "Simply the best" June 1, 2021 5.0 Great, saves time and keeps people up today with the ever changing schedule of a seasonal recreational business. Pros How easy it is to have staff clock in and out. I also love how easy it is to fix hours when staff forget to clock in or out. Cons When setting up schedules you can not just copy one employee from week to week. Review Source VR Verified Reviewer Housewife/Online Marketing Used the software for: 3-5 years ### "Schedule " November 26, 2018 5.0 Easy to use. Able to look at schedules, make changes. Get alerts. Pros Easy to use. Can request days off and ask if others will cover and everyone gets alerts. If someone decides to accept your day, you get the alert. Messaging system to everyone. Cons Nothing. Everything seems okay with it. Review Source R Reviewer Business Owner Used the software for: 3-5 years ### "Low Stress Management" January 13, 2017 5.0 We can not say enough about Homebase and how it has helped our business grow to 7 locations across 3 states ( FL, TX, and NV) with some 80 employees. We could not have managed our staff, Labor cost, Scheduling, Labor Cost Management, and get the support anywhere other than Homebase. When we receive calls from other companies promising everything, it's a short conversation once we inform them of all the FREE services we currently get from Homebase. Staff training took less than 5 minutes. With the Mobile App. They now schedule their own shifts and changes to the schedule. They communicate with us and other employees. Homebase feeds into our payroll, gives us a real-time complete one screen view of our organization, including real-time sales, real-time Labor cost, who is working at what location all from our mobile phone. We are able to make an adjustment on the fly if our sales to labor cost are out of balance by sending someone home early or get extra help when required. All this over a coffee or lunch. LOW-STRESS MANAGEMENT. Pros Easy to use. Cons Not available in Canada. Review Source Leonard L. Owner Used the software for: 3-5 years ### "Dolly's Diner scheduling tools" November 20, 2020 5.0 Easier Scheduling. Pros Very easy to implement the basics. Makes scheduling easier. Cons The messaging feature is getting better but still needs a lot of work and more control of who can post what and where. The integration with our POS system (Talech) is supposed to work but doesn't. We have to run reports from Talech to gather tip amounts then manually combine them with cash tips and hourly reports from Homebase to generate payroll. Instead of trying to fix the problem Homebase suggested we switch POS providers. Support is slow to respond and enhancement requests sometimes seem to fall on deaf ears with no feedback if problems are being addressed. Review Source R Reviewer Owner, Chief Financial Officer Used the software for: 1-3 years ### "Easy to use and Homebase makes payroll easier and faster" October 14, 2020 5.0 Homebase is user friendly for all our employees and the payroll summary makes it very easy for me to do payroll every two weeks. Pros The best part about Homebase it makes doing payroll must faster since all the hours are calculated correctly. Cons We do not have any complaints since using the software. Review Source R Reviewer owner Used the software for: 3-5 years ### "Highly recommend" January 30, 2023 5.0 Very user friendly, and easy to customize. Pros Ease of use, practical features and priced right. Cons None so far. Very well developed app and I have no problem using it. Review Source Rob M. Owner Used the software for: 3-5 years ### "Amazing and easy " September 17, 2020 5.0 Haven't had a problem. Zero down time its a great product. Pros Sure you can do a Google doc, use your point of sale but do you really know your hourly burn? This changed our business. Saved us on overtime, an unemployment claim and even a workers comp False claim. Not to mention scheduling is a breeze and the alerts are perfect. Cons I love it. We use it for communications etc. Review Source R Reviewer Patient Care Coordinator Used the software for: 3-5 years ### "works well in face paced environment" April 20, 2023 5.0 Pros it is very easy to navigate on a touch pad when you are busy and need to enter things correctly Cons at first it was difficult to figure out how to change items saved in the system, but once you do it a few times it gets easier Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Easy to transition to" October 15, 2020 5.0 Its easy to learn and my staff loves it. They love being able to claim an open shift, request time off and even trade shifts with eachother. I like how it notifies me to approve these changes. Pros I love the phone app for the staff and being able to claim an open shift or trade shifts or request coverage. Cons Need events to be multi-day so you don't have to list the same event each day... if it could have a start/end date that would be fabulous. Review Source R Reviewer Owner Used the software for: 1-3 years ### "Life Saver" September 17, 2020 5.0 Pros I am a new business owner ( well almost 2 years now) The first time creating a work schedule for my team was stressful and frustrating. Someone suggested Homebase. The customer service was amazing, they were patient and helpful in getting set up and comfortable. Smooth sailing now! Cons Can't think of anything, its so easy to use, and I love the app. Review Source R Reviewer Owner Used the software for: 3-5 years ### "Homebase is amazing for our business" June 16, 2020 5.0 I believe that Homebase hit it out of the park with this app. The cost and usability are great. I would recommend this app to anyone that needs to track employees hours and other employee info. Pros The software is easy to use and has been very helpful to track our employees time and also to create and deploy our schedules. Also for tracking labor it is very useful. Cons There is very little to dislike. That is why I keep using it. Review Source Karla C. owner Used the software for: 3-5 years ### "Necessity" March 15, 2021 5.0 We haven't had any glitches with it which is nice. Often apps will have features that don't work correctly but this one has been tried and true. Pros I use this most for scheduling and for the team to request time off, I like that they can't request days based on settings that I use. Cons Some of the features are pretty pricey for a small company. Review Source R Reviewer Store Manager Used the software for: Less than 1 year ### "Great all in program!" May 23, 2023 5.0 It helps me, and my employees have access to the schedule at home! Which was my main reason for starting to use the program. Pros Homebase has everything you could need to run a business. Scheduling, time off requests, availability, shift swap, open shift options, payroll, and helps track hours used and money earned. I love it, it makes my job so much simpler! Cons Honestly, the only thing I can complain about is the price. $80 a month, plus $36 for the payroll program AND $6 per person in payroll?! I'll stick to the free version haha. Review Source R Reviewer Bay Area Director of Ops Used the software for: 3-5 years ### "Glaze Teriyaki // Homebase" December 4, 2020 4.0 Overall, I am a very big fan. Price is great, and it makes scheduling / time clock management super easy. I have recommended to other restaurant owners, and definitely would again. Pros \- I love the scheduling functionality all-around. The ability to repeat schedules for future weeks, the way I can apply one shift to multiple days for an employee, etc. - I love the way the ease with which my employees can switch shifts with each other within the app. - The iPhone app is great. Cons My one issue is that sometimes the time-clock has issues syncing with my payroll company. That being said, I don't really know if that's an issue on the Paychex end or on the Homebase end. Review Source R Reviewer GENERAL MANAGER Used the software for: 1-3 years ### "Great system, save your time" May 28, 2021 5.0 Great system, great help for manager. Pros The scheduling and clock in/out is the most frequently used piece in my application. The scheduling save me a lot of time. Employees being alerted for being on time. I can also monitor who's get to work late, so I can mitigate the impact (we are restaurant). It's a great system. There are also a lot of information regarding to HR practice, labor law. Cons I haven't fully explore many functions. All the ones I used served the purpose. Review Source R Reviewer customer representative Used the software for: 3-5 years ### "homebase time tracking genius " September 22, 2022 5.0 my overall experience has been amazing so far Pros what I like the most about homebase is the functionalities like online time tracking and much more Cons what i like the least about homebase is that most of features works online Review Source VR Verified Reviewer Digital Marketing Coordinator Used the software for: 1-3 years ### "Digital timestamp made easy!" July 20, 2020 5.0 Pretty much a decent experience, our team was happy to use it and makes accounting easy. Very easy to export the data to sheets and create reports accordingly! Pros How easy it is for workers to sign in, check their schedule, request time off, all in one place and using one app! Easy and simple app, will use again! Cons One improvement could be making the sign in using worker's device on shared wifi? If the feature was already there, apologies! Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.