---
title: "Page 3 | Homebase Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Page 3 - Is Homebase the right Payroll solution for you? Explore 1153 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/153076/Homebase/reviews/?page=3"
page_type: "reviews"
language: "en"
---

Homebase

4.6 (1153)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 7th, 2026

# Page 3 - Reviews of Homebase

## Showing most helpful reviews

Showing 51-75 of 1153 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Owner  
Restaurants  
Used the software for: 2+ years

### "Great scheduling software for small business"

April 23, 2025

4.0

We had tried to manage scheduling in house for the first year we were open and realized we needed a centralized program to help manage communication between management and employees. This platform provided that service in an easy to use way. The younger employees very much enjoyed the app format as well.

Pros

We appreciated the communication features between management and our employees. It also streamlined the scheduling process, provided some HR tools, and integrated with payroll.

Cons

It is not suitable for a larger business as it's functionality is more on the basic side. We only had 10 paid employees, but we also had 40+ volunteers. While the app was great for scheduling our paid employees, we struggled using it for the volunteers.

Alternatives considered

[7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)[Connecteam](https://www.capterra.com/p/153140/Connecteam/)

Reason for choosing Homebase

We went with Homebase at first because they did have a free version and as a small business that was used to handling scheduling in house, we were skeptical on if we really needed it. Within a month of using the software we realized how crucial it was for us.

Review Source

KG

Kylee G.  
Director of youth and internship ministries  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great program that’s easy to use!"

August 24, 2025

5.0

Overall I have been very impressed with Homebase and its ease of use. It doesn’t require a ton of training for new employees and easy to edit time clock errors from my phone!

Pros

I love using Homebase for my time keeping program for a college internship I run. I love the feature that I can see where they clocked in and out from so I can make sure they truly were at work when I have a day off. The ability to message all employees at once is very convenient when we have an important message to get out. I do feel like it’s a good value.

Cons

You are not able to download specific costs of roles which I wish you could. I do several grants and need then information for reporting.

Review Source

SD

Sean D.  
Owner  
Restaurants  
Used the software for: 1-2 years

### "This program will help you save some money. "

October 29, 2025

4.0

We started using this about 4 years ago, as a way to help manage our schedule and payroll a bit better, and the idea that employees could swap shifts and have it only approved by MGMT online was very appealing.

Pros

I like the layout of the program, and the ease of use to get started. It's solid for time-tracking my employees, and they enjoy being able to access their schedule online

Cons

It's a touch pricey if you have more than one store, and the customer support, while not terrible, does take a little time to get through to.

Review Source

RW

Randy W.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Home Base Meets Our Needs"

July 13, 2025

5.0

It's been great. I hope they keep their basic features free indefinitely. I've been using them since 2017 ever since I've been using the Clover Mini.

Pros

It's free for the features that I need which is their time clock app. I'm able to easily edit the time clock as needed and it takes a picture of the person signing in to confirm the person.

Cons

Nothing that I can think of b/c it's a free so I can't complain. In addition, I don't use all their features so I can't comment on that.

Review Source

KM

Kay M.  
Office Coordinator  
Architecture & Planning  
Used the software for: 1-2 years

### "Best Friend of Small Businesses"

April 30, 2025

5.0

Homebase was extremely helpful when I was doing franchise openings with multiple locations for restaurants. It allowed each location to have chats, announcements, schedules, and had everything neatly separated. The payroll feature was very cool for the short time we used it.

Pros

Extremely intuitive UI; easy to use for both administrators AND employees. The communication features, and security admin features were instrumental for the company I used it for.

Cons

The only complaint I ever had was that terminated employees could still use the messaging feature after termination as it would take some time to update and remove them. It created a few...situations for us, with disgruntled terminated employees.

Alternatives considered

[Workyard](https://www.capterra.com/p/215558/Workyard/)

Reason for choosing Homebase

Pricing and features were simply better and more easily accessible on Homebase.

Switched from

[Crew](https://www.capterra.com/p/165481/Crew/)

Pricing and features were simply better and more easily accessible on Homebase.

Review Source

CS

Curtis S.  
Manager on Duty  
Retail  
Used the software for: 1-2 years

### "Effortless scheduling and time sheets for the whole team"

June 16, 2025

4.0

Overall Homebase was a very easy, and reliable workplace app that made scheduling and time sheets a breeze.

Pros

Very relatable time clock, with zero hiccups over the years. Quite easy scheduling and also for booking time off.

Cons

Location access was not always accurate, and was easy for employees to falsely modify hours. Customer support eventually helped!

Review Source

LP

Lina P.  
Office Manager  
Mental Health Care  
Used the software for: 6-12 months

### "Great program"

June 19, 2025

5.0

We really liked it overall. We have very few problems and multiple users. I could easily see my staffs hours.

Pros

Easy to use. Easy to adjust time, log in, lock user log in. Ability to add and change times as well as verify if they were correct.

Cons

Sometimes logging in could be a challenge but it wasnt overall bad at all. We had genuinely good luck using this program.

Switched from

[Auris](https://www.capterra.com/p/195073/Heartland-Payroll-HR/)

Ease of use. This program was much easier overall

Review Source

MP

Melissa P.  
Owner  
Restaurants  
Used the software for: 1-2 years

### "A+ choice, glad I switched"

February 5, 2025

5.0

Excellent. Would 100% choose again. Have been using Homebase for over a year after switching from a large competitor. So happy I switched.

Pros

Ease of use; support staff is easy to contact, knowledgable, and extremely nice. Love all the features- payroll, tax collection and payment, ability for staff to exchange shifts, messaging feature, data gathering, scheduling, organization of onboarding. Homebase also works with MD/Dc tax reciprocity.

Cons

Geo-fencing doesn't always work with off-off brand old phones

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing Homebase

Tax reciprocity filing between Md and DC

Switched from

[7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)

Initially because 7Shifts could not file with holding in two jurisdictions. We have employees in Maryland and DC

Review Source

JS

Jejuan S.  
Owner  
Banking  
Used the software for: I used a free trial

### "Software Evaluation "

July 12, 2025

2.0

Needs upgrade in software. Not something I would subscribe too. Got a lot of things need to work on. I give it 4

Pros

Timesheets and worksheets. You get to create work schedules in advance and keep track of employees time and hours.

Cons

Payroll, it's not integrated in the mobile app. Only for desktop version. I had hard time trying get it on mobile app

Switched from

[Homecare Homebase](https://www.capterra.com/p/82177/Homecare-Homebase/)

Better payroll and it's global. More features I can do with this payroll

Review Source

KH

Kyra H.  
Practice Manager  
Veterinary  
Used the software for: 2+ years

### "Homebase Review"

February 28, 2025

5.0

It's been great. I actually prefer using Homebase over my company's actual payroll/scheduling system.

Pros

It's super easy to put together a team schedule,

Cons

I wish that you could add a lunch break within the shift you are scheduling without having to split it up and make it two separate shifts on the same day.

Switched from

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

It's must easier to build a team schedule within Homebase.

Review Source

MN

Melody N.  
Volunteer Coordinator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Homebase- helpful scheduling and communication software for employees! "

September 4, 2025

5.0

Overall it's been a great experience, customer service has been very helpful when needed, and the platform is easy to use, along with the mobile app.

Pros

It's ease of use! Super helpful for scheduling, communication and accessing team contact information quickly and effectively.

Cons

I exclusively use it for volunteers right now, it'd be really helpful if there was a setting that was specifically for volunteers, so that they didn't get a bunch of information that didn't pertain to them.

Review Source

JH

Junaid H.  
CEO  
Furniture  
Used the software for: Less than 6 months

### "Homebase Review"

March 4, 2025

2.0

Not great at all. Terrible user interface and everything seems scattered.

Pros

It handles employee weekly pay easily, job scheduling, and in-app messenging.

Cons

The mobile app is horrendous, very difficult to navigage scheduled jobs, assigned jobs, and completed jobs. Cant add job photos, hard to tell if a shift was picked up by an employee after posting. Using the desktop version is not feasible as we need to access the app on the go.

Switched from

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)

Connecteam's free trial is limited to a maximum of 10 users. Our admin team takes up 3 users, so we only have spots for 7 workers. To not be limited to just 7 workers on app, we moved to Homebase.

Review Source

VR

Verified Reviewer  
Instructor  
Education Management  
Used the software for: Less than 6 months

### "Excellent Payroll Platform"

August 16, 2025

5.0

Pros

Homebase is an excellent payroll platform that is convenient for team collaboration as well as individual use. It allows for easy clock in and out, time tracking, scheduling, and direct messaging.

Cons

Homebase will not allow clocking in or out a few feet away from your company location. You must adjust your position precisely when attempting to clock in or out.

Review Source

EQ

Emma Q.  
Barista  
Food & Beverages  
Used the software for: 1-2 years

### "Homebase Rocks"

March 28, 2025

5.0

Pros

I like how accessible and simple the system is. It is easy to access from my phone as well as my computer, or POS system.

Cons

I love everything about homebase and all its functionality.

Review Source

Response from Homebase

April 2, 2025

Hi Emma! Thank you for your amazing review! We're thrilled to hear that you find Homebase accessible and easy to use across all your devices. It’s great to know that our platform is making things simpler for you! If you ever have any questions or need support, we're always here to help. Thanks for being a part of the Homebase community!

TD

Tammy D.  
executive assistant  
Construction  
Used the software for: 1-2 years

### "From a small business view point"

February 26, 2025

4.0

We are a very small company and do not have a need for most of the program. With that in mind, the parts of the program that we do use has been awesome. We can keep track of employee wages, sub contractors hours,

Pros

I like the easy layout. Even someone with limited computer skills can understand use this program.

Cons

You can not always resend an invite to a worker. If the worker does not accept and add it to their phone the first time, it is not always available to resend the invite to the worker a second time.

Review Source

AB

Amber B.  
Executive Director  
Hospital & Health Care  
Used the software for: 6-12 months

### "Executive Director "

March 26, 2025

5.0

My overall experience was great. I just had to switch due to scheduling. I wanted time clock and scheduling on one app

Pros

I loved the clocking in and out and how it was by location

Cons

I did not like that I could not do scheduling on the app

Alternatives considered

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)

Reason for choosing Homebase

I actually have switched from Homebase to Connecteam.

Review Source

Response from Homebase

March 28, 2025

Hi Amber, Thank you for your feedback! We're sorry to see you go, but we appreciate you sharing your experience. We do, in fact, offer the ability to build out a schedule in the app, and we're always working to improve our product—especially our mobile experience. If you ever consider making the switch back, our support team would be happy to assist you with scheduling and any other features you need. Wishing you all the best!

CM

Cameron M.  
Manager  
Consumer Goods  
Used the software for: Less than 6 months

### "A very non complex reliable scheduling app!"

May 29, 2025

5.0

Very well! I would recommend for others! It is very similar to many scheduling apps, features are easily digestible and employees don’t have a hard time utilizing the features

Pros

Scheduling with ease! I try different softwares and this is a very reliable scheduling app! Wasn’t hard to understand, love the colors!

Cons

The pricing but aside from this all is well! Pricing is a huge factor taken into consideration when expiring scheduling apps and this would be considerably on the higher end

Switched from

[Sling](https://www.capterra.com/p/142542/Sling/)

Just to try out different softwares is all and doing so more often in order to leave accurate reviews of course !

Review Source

VR

Verified Reviewer  
Coordinator  
Education Management  
Used the software for: Less than 6 months

### "Superior Payroll Platform "

August 16, 2025

5.0

Pros

Excellent payroll app with convenient features including time tracking, clocking in and out, scheduling, and direct messages.

Cons

Homebase only allows clocking in and out at a precise location within company boundaries. You cannot be outside of the building premises.

Review Source

DP

Dustin P.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Business owner user "

April 9, 2025

4.0

It’s a great app/service all of my employees love the ease of it, as do I.

Pros

I like how I can manage both of our locations in one dashboard

Cons

I dislike the constant upsell of services, even after I decline.

Review Source

MP

Megan P.  
HE  
Events Services  
Used the software for: Less than 6 months

### "Would recommend."

August 5, 2025

4.0

Pros

I like that homebase can be free, simple and straightforward. This makes it easier for everyone to be able to use.

Cons

There are occasions where bugs do pop up, and they can be hard to mitigate thus making it difficult to continue the task at hand.

Review Source

CV

Chelsea V.  
Director  
Child Day Care Services  
Used the software for: 1-2 years

### "Homebase Review"

May 3, 2025

4.0

Its a very user friendly app that works well for our child carw center

Pros

Eaay to create and send schedules to staff at our child care

Cons

It signs out randomly. Sometimes does not let then clock in.

Review Source

JW

Jatori W.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "Homebase 10/10"

December 15, 2024

5.0

My overall experience with Homebase is a 10/10. I would recommended Homebase to any business.

Pros

The ease and simplicity of using Homebases features is what makes it a phenomenal product for our company. It's excellent solution for our company because of all the features it offers. Homebase is a part of our daily operations, not just for its timeclock functionality, but we use homebase to communicate as a team.

Cons

The only thing that I do not like about Homebase is when a new hire already has a profile with a previous company that uses Homebase.

Review Source

NJ

Natalie J.  
Care Team Lead  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Would recommend for a company big or small"

May 11, 2025

5.0

Pros

I can keep in touch with my team, see my schedule and everyone elses, as well as clock in and out.

Cons

Could not set your own notifications for alerts or reminders.

Review Source

TW

Ty W.  
OWNER  
Hospital & Health Care  
Used the software for: 1-2 years

### "Homebase is a Win"

February 19, 2025

5.0

Great Experience! Very easy to navigate.

Pros

Great Customer Service! Would recommend!

Cons

No Cons at this time, They meet all my needs.

Review Source

BN

Baylee N.  
Talent  
Telecommunications  
Used the software for: 6-12 months

### "Homebase Review "

May 24, 2025

5.0

I love this platform, it is easy to use. It also has superior customer service, this is an innovative platform.

Pros

The accessibility of the platform. I found this platform very easy to use, everything was highlighted very well.

Cons

Nothing that I can think of right now, this platform is easier to use than most of the platforms I have used in the past.

Review Source

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