# Page 3 | Homebase Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Homebase the right Payroll solution for you? Explore 1151 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153076/Homebase/reviews

---

Homebase

4.6 (1151)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated June 3rd, 2026

# Page 3 - Reviews of Homebase

## Showing most helpful reviews

Showing 51-75 of 1151 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KG

Kylee G.  
Director of youth and internship ministries  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great program that’s easy to use!"

August 24, 2025

5.0

Overall I have been very impressed with and its ease of use. It doesn’t require a ton of training for new employees and easy to edit time clock errors from my phone!

Pros

I love using for my time keeping program for a college internship I run. I love the feature that I can see where they clocked in and out from so I can make sure they truly were at work when I have a day off. The ability to message all employees at once is very convenient when we have an important message to get out. I do feel like it’s a good value.

Cons

You are not able to download specific costs of roles which I wish you could. I do several grants and need then information for reporting.

Review Source

DI

Drew I.  
General Manager  
Food & Beverages  
Used the software for: 2+ years

### "Great for what it is"

May 28, 2025

5.0

I was happy with it. We used it for several years across multiple properties. Their customer service was always very friendly and helpful as well.

Pros

My favorite feature was the dashboard that combined sales and labor in real time to give me percentages and data at a glance. It was also very easy to fix timesheets or clock issues with my phone.

Cons

I don't dislike anything about it. Their UI was clean and for what it is, it worked very well. I felt the software we moved to has more features for the business as a whole that includes the features has. But homebase, for what it is, worked great!

Review Source

CG

Chancey G.  
Office manager  
Automotive  
Used the software for: 1-2 years

### "All-in One app to schedule and communicate "

August 30, 2025

5.0

This app took all the chaos of scheduling my entire team and turned it into a easy open way to communicate as a team or individually which in turn increased the entire morale and productivity of my business.

Pros

This app allows me and my entire to collaborate on everything from scheduling to specific task for each individual along with allowing them access to their pay.

Cons

The only downside I have found with this app is that some of my employees have had trouble downloading it.

Review Source

MP

Melissa P.  
Owner  
Restaurants  
Used the software for: 1-2 years

### "A+ choice, glad I switched"

February 5, 2025

5.0

Excellent. Would 100% choose again. Have been using for over a year after switching from a large competitor. So happy I switched.

Pros

Ease of use; support staff is easy to contact, knowledgable, and extremely nice. Love all the features- payroll, tax collection and payment, ability for staff to exchange shifts, messaging feature, data gathering, scheduling, organization of onboarding. also works with MD/Dc tax reciprocity.

Cons

Geo-fencing doesn't always work with off-off brand old phones

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing Homebase

Tax reciprocity filing between Md and DC

Switched from

[7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)

Initially because 7Shifts could not file with holding in two jurisdictions. We have employees in Maryland and DC

Review Source

CS

Curtis S.  
Manager on Duty  
Retail  
Used the software for: 1-2 years

### "Effortless scheduling and time sheets for the whole team"

June 16, 2025

4.0

Overall was a very easy, and reliable workplace app that made scheduling and time sheets a breeze.

Pros

Very relatable time clock, with zero hiccups over the years. Quite easy scheduling and also for booking time off.

Cons

Location access was not always accurate, and was easy for employees to falsely modify hours. Customer support eventually helped!

Review Source

JW

Jatori W.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "Homebase 10/10"

December 15, 2024

5.0

My overall experience with is a 10/10. I would recommended Homebase to any business.

Pros

The ease and simplicity of using Homebases features is what makes it a phenomenal product for our company. It's excellent solution for our company because of all the features it offers. is a part of our daily operations, not just for its timeclock functionality, but we use homebase to communicate as a team.

Cons

The only thing that I do not like about is when a new hire already has a profile with a previous company that uses Homebase.

Review Source

LP

Lina P.  
Office Manager  
Mental Health Care  
Used the software for: 6-12 months

### "Great program"

June 19, 2025

5.0

We really liked it overall. We have very few problems and multiple users. I could easily see my staffs hours.

Pros

Easy to use. Easy to adjust time, log in, lock user log in. Ability to add and change times as well as verify if they were correct.

Cons

Sometimes logging in could be a challenge but it wasnt overall bad at all. We had genuinely good luck using this program.

Switched from

[Auris](https://www.capterra.com/p/195073/Heartland-Payroll-HR/)

Ease of use. This program was much easier overall

Review Source

KH

Kyra H.  
Practice Manager  
Veterinary  
Used the software for: 2+ years

### "Homebase Review"

February 28, 2025

5.0

It's been great. I actually prefer using over my company's actual payroll/scheduling system.

Pros

It's super easy to put together a team schedule,

Cons

I wish that you could add a lunch break within the shift you are scheduling without having to split it up and make it two separate shifts on the same day.

Switched from

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

It's must easier to build a team schedule within .

Review Source

JS

Jejuan S.  
Owner  
Banking  
Used the software for: I used a free trial

### "Software Evaluation "

July 12, 2025

2.0

Needs upgrade in software. Not something I would subscribe too. Got a lot of things need to work on. I give it 4

Pros

Timesheets and worksheets. You get to create work schedules in advance and keep track of employees time and hours.

Cons

Payroll, it's not integrated in the mobile app. Only for desktop version. I had hard time trying get it on mobile app

Switched from

[Homecare Homebase](https://www.capterra.com/p/82177/Homecare-Homebase/)

Better payroll and it's global. More features I can do with this payroll

Review Source

JH

Junaid H.  
CEO  
Furniture  
Used the software for: Less than 6 months

### "Homebase Review"

March 4, 2025

2.0

Not great at all. Terrible user interface and everything seems scattered.

Pros

It handles employee weekly pay easily, job scheduling, and in-app messenging.

Cons

The mobile app is horrendous, very difficult to navigage scheduled jobs, assigned jobs, and completed jobs. Cant add job photos, hard to tell if a shift was picked up by an employee after posting. Using the desktop version is not feasible as we need to access the app on the go.

Switched from

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)

Connecteam's free trial is limited to a maximum of 10 users. Our admin team takes up 3 users, so we only have spots for 7 workers. To not be limited to just 7 workers on app, we moved to .

Review Source

TD

Tammy D.  
executive assistant  
Construction  
Used the software for: 1-2 years

### "From a small business view point"

February 26, 2025

4.0

We are a very small company and do not have a need for most of the program. With that in mind, the parts of the program that we do use has been awesome. We can keep track of employee wages, sub contractors hours,

Pros

I like the easy layout. Even someone with limited computer skills can understand use this program.

Cons

You can not always resend an invite to a worker. If the worker does not accept and add it to their phone the first time, it is not always available to resend the invite to the worker a second time.

Review Source

EQ

Emma Q.  
Barista  
Food & Beverages  
Used the software for: 1-2 years

### "Homebase Rocks"

March 28, 2025

5.0

Pros

I like how accessible and simple the system is. It is easy to access from my phone as well as my computer, or POS system.

Cons

I love everything about and all its functionality.

Review Source

Response from Homebase

April 2, 2025

Hi Emma! Thank you for your amazing review! We're thrilled to hear that you find Homebase accessible and easy to use across all your devices. It’s great to know that our platform is making things simpler for you! If you ever have any questions or need support, we're always here to help. Thanks for being a part of the Homebase community!

PG

Paul G.  
Supervisor  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Easy To Use"

February 16, 2025

4.0

is easy to use. It meets the needs of a small operation like mine.

Pros

Scheduling is easy. My employees have gotten used to checking the app for their schedules.

Cons

A bit pricy for a minor upgrade. I don't need all the bells and whistles, but I'd pay a small upgrade fee for the features available in scheduling upgrade.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Mobile notifications and alerts are essential.

Review Source

JB

John B.  
Treasurer  
Civic & Social Organization  
Used the software for: 1-2 years

### "Homebase is a solid timekeeping option for small businesses."

January 31, 2025

4.0

has been excellent for our small business, it offers the basic timekeeping tools that we need, plus many other features that can be added to your subscription.

Pros

It's easy for new users to get set up. Users can log time for multiple jobs or projects.

Cons

The only option for capturing time by a worker is to use a timeclock system, they can not manually enter time worked for a specific date.

Review Source

AB

Amber B.  
Executive Director  
Hospital & Health Care  
Used the software for: 6-12 months

### "Executive Director "

March 26, 2025

5.0

My overall experience was great. I just had to switch due to scheduling. I wanted time clock and scheduling on one app

Pros

I loved the clocking in and out and how it was by location

Cons

I did not like that I could not do scheduling on the app

Alternatives considered

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)

Reason for choosing Homebase

I actually have switched from to Connecteam.

Review Source

Response from Homebase

March 28, 2025

Hi Amber, Thank you for your feedback! We're sorry to see you go, but we appreciate you sharing your experience. We do, in fact, offer the ability to build out a schedule in the app, and we're always working to improve our product—especially our mobile experience. If you ever consider making the switch back, our support team would be happy to assist you with scheduling and any other features you need. Wishing you all the best!

AT

Ashley T.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "This is a great place for scheduling and team communication."

November 23, 2024

5.0

This is a fantastic website/app. I use this mainly for scheduling and staff communications. It is easily navigational for my staff and very user friendly for my use too. This has been as asset to my work place. Staff can request days or time off with ease. This is also fantastic to help with payroll budget tracking. You can also keep track of staff information like emergency contact etc. which is a necessity to have on hand. There is a timeclock built into this app which I don't use, however, from what I explored of that portion of the app it is very helpful too. One of my favourite features is the hiring aspect of this app. You click on the hiring tab and you can post one job listing that will translate to all hiring sites I know of (Indeed, google etc). This is perfect to get all the resumes in one place and it tracks things like if they have their foodsafe certificate, or any other requirements. Long story short - 100% would recommend. Try the FREE version and see what it can do for your business.

Pros

I love the scheduling part as it is super easy to navigate. This is super beneficial for adding time off, appointments or remembering holidays.

Cons

I don't like how you have to pay for premium features, but I understand that is how makes money just like any other site. AKA thus far I have no complaints. This is a great app and its easy for my staff to use.

Alternatives considered

[TimeStation](https://www.capterra.com/p/209930/TimeStation/)

Reason for choosing Homebase

I use this app for my clock in - clock out's for my staff due to the easiness and because my ipad I use for this is too old for the app to work on it.

Review Source

CM

Cameron M.  
Manager  
Consumer Goods  
Used the software for: Less than 6 months

### "A very non complex reliable scheduling app!"

May 29, 2025

5.0

Very well! I would recommend for others! It is very similar to many scheduling apps, features are easily digestible and employees don’t have a hard time utilizing the features

Pros

Scheduling with ease! I try different softwares and this is a very reliable scheduling app! Wasn’t hard to understand, love the colors!

Cons

The pricing but aside from this all is well! Pricing is a huge factor taken into consideration when expiring scheduling apps and this would be considerably on the higher end

Switched from

[Sling](https://www.capterra.com/p/142542/Sling/)

Just to try out different softwares is all and doing so more often in order to leave accurate reviews of course !

Review Source

VR

Verified Reviewer  
Instructor  
Education Management  
Used the software for: Less than 6 months

### "Excellent Payroll Platform"

August 16, 2025

5.0

Pros

is an excellent payroll platform that is convenient for team collaboration as well as individual use. It allows for easy clock in and out, time tracking, scheduling, and direct messaging.

Cons

will not allow clocking in or out a few feet away from your company location. You must adjust your position precisely when attempting to clock in or out.

Review Source

DP

Dustin P.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Business owner user "

April 9, 2025

4.0

It’s a great app/service all of my employees love the ease of it, as do I.

Pros

I like how I can manage both of our locations in one dashboard

Cons

I dislike the constant upsell of services, even after I decline.

Review Source

AG

Alia G.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Great Product "

April 16, 2025

5.0

My overall experience was very positive even though it was my first time using the software and i didnt know very much it originally

Pros

The ease of use with the intergration of my scheduling, payroll and time clocks with my business and employees

Cons

Im not sure what I would say i liked the least the software was all around produvtive and essential for me

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Wanted to try and see if there was a product that was a better fit for me and my business

Review Source

SM

Samuel M.  
Popcorn Shop  
Restaurants  
Used the software for: 2+ years

### "A wonderful experience with Homebase "

November 27, 2024

5.0

It makes my job so easy when it comes to keeping up with employees & tracking their hours. I want to see what the payroll piece will do. While I have a CPA doing my book keeping and doing payroll which cost me 600 monthly for two location. I want to really need to save money.

Pros

I love the way I can manage my employees schedule using , make schedules, and update pricing. The Clover is the best POS system since sliced bread.

Cons

I want to use HR, but it's too high for me at this time. I need to get a employee hand book completed and I have yet to do it and I've been using to almost 9 years.

Switched from

[1Password](https://www.capterra.com/p/176113/1Password/)

another clover system with lower cost monthly processing fees

Review Source

TW

Ty W.  
OWNER  
Hospital & Health Care  
Used the software for: 1-2 years

### "Homebase is a Win"

February 19, 2025

5.0

Great Experience! Very easy to navigate.

Pros

Great Customer Service! Would recommend!

Cons

No Cons at this time, They meet all my needs.

Review Source

AT

ANDREW T.  
Owner  
Restaurants  
Used the software for: 2+ years

### "Great for hour tracking"

January 24, 2025

5.0

Great, we use it as a time sheet tracker

Pros

Lots of options but works if you just want timesheets

Cons

not a great way to distribute credit card tips

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing Homebase

Home base has a free option, gusto did not

Review Source

EH

Emily H.  
PCC  
Medical Practice  
Used the software for: 6-12 months

### "I like this product!"

March 21, 2025

5.0

It is really a COOL tool! I just wish we used it more than we do.

Pros

I like that you can post notes to your coworkers!!

Cons

We don't use it for time clock purposes or anything other than showing our current schedules.

Review Source

Response from Homebase

March 28, 2025

Hi Emily, Thanks for your review! We're so glad you’re enjoying Homebase, especially the ability to share notes with your coworkers. It’s a powerful tool beyond scheduling, and we’d love to help you explore more ways to make the most of it! If you're ever interested in learning how Homebase can support your team even further, our support team is always happy to share ideas. Let us know how we can help!

HH

Heather H.  
Owner, Operator  
Arts and Crafts  
Used the software for: 1-2 years

### "Great customer service & easy platform "

December 31, 2024

5.0

Great! Customer service is what stands out by far. The few times that I have had to call for help, your team has been warm, friendly and very knowledgable. My employees can get help too!

Pros

Easy to figure out. Great customer service.

Cons

Nothing yet. I don't think that I have used all of the features, but everything that I have tried is great.

Alternatives considered

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Reason for choosing Homebase

Customer service, easy for employees to use. easy to schedule

Review Source

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Talk to a Capterra advisor for free and get results within 15 minutes.