--- title: "Page 3 | Homebase Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 3 - Is Homebase the right Human Resources solution for you? Explore 1157 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/153076/Homebase/reviews/?page=3" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Homebase 4.6 (1157) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Page 3 - Reviews of Homebase ## Showing most helpful reviews Showing 51-75 of 1157 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Owner Restaurants Used the software for: 2+ years ### "Great scheduling software for small business" April 23, 2025 4.0 We had tried to manage scheduling in house for the first year we were open and realized we needed a centralized program to help manage communication between management and employees. This platform provided that service in an easy to use way. The younger employees very much enjoyed the app format as well. Pros We appreciated the communication features between management and our employees. It also streamlined the scheduling process, provided some HR tools, and integrated with payroll. Cons It is not suitable for a larger business as it's functionality is more on the basic side. We only had 10 paid employees, but we also had 40+ volunteers. While the app was great for scheduling our paid employees, we struggled using it for the volunteers. Alternatives considered [7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)[Connecteam](https://www.capterra.com/p/153140/Connecteam/) Reason for choosing Homebase We went with Homebase at first because they did have a free version and as a small business that was used to handling scheduling in house, we were skeptical on if we really needed it. Within a month of using the software we realized how crucial it was for us. Review Source CG Chancey G. Office manager Automotive Used the software for: 1-2 years ### "All-in One app to schedule and communicate " August 30, 2025 5.0 This app took all the chaos of scheduling my entire team and turned it into a easy open way to communicate as a team or individually which in turn increased the entire morale and productivity of my business. Pros This app allows me and my entire to collaborate on everything from scheduling to specific task for each individual along with allowing them access to their pay. Cons The only downside I have found with this app is that some of my employees have had trouble downloading it. Review Source KG Kylee G. Director of youth and internship ministries Non-Profit Organization Management Used the software for: 1-2 years ### "Great program that’s easy to use!" August 24, 2025 5.0 Overall I have been very impressed with Homebase and its ease of use. It doesn’t require a ton of training for new employees and easy to edit time clock errors from my phone! Pros I love using Homebase for my time keeping program for a college internship I run. I love the feature that I can see where they clocked in and out from so I can make sure they truly were at work when I have a day off. The ability to message all employees at once is very convenient when we have an important message to get out. I do feel like it’s a good value. Cons You are not able to download specific costs of roles which I wish you could. I do several grants and need then information for reporting. Review Source KM Kay M. Office Coordinator Architecture & Planning Used the software for: 1-2 years ### "Best Friend of Small Businesses" April 30, 2025 5.0 Homebase was extremely helpful when I was doing franchise openings with multiple locations for restaurants. It allowed each location to have chats, announcements, schedules, and had everything neatly separated. The payroll feature was very cool for the short time we used it. Pros Extremely intuitive UI; easy to use for both administrators AND employees. The communication features, and security admin features were instrumental for the company I used it for. Cons The only complaint I ever had was that terminated employees could still use the messaging feature after termination as it would take some time to update and remove them. It created a few...situations for us, with disgruntled terminated employees. Alternatives considered [Workyard](https://www.capterra.com/p/215558/Workyard/) Reason for choosing Homebase Pricing and features were simply better and more easily accessible on Homebase. Switched from [Crew](https://www.capterra.com/p/165481/Crew/) Pricing and features were simply better and more easily accessible on Homebase. Review Source DI Drew I. General Manager Food & Beverages Used the software for: 2+ years ### "Great for what it is" May 28, 2025 5.0 I was happy with it. We used it for several years across multiple properties. Their customer service was always very friendly and helpful as well. Pros My favorite feature was the dashboard that combined sales and labor in real time to give me percentages and data at a glance. It was also very easy to fix timesheets or clock issues with my phone. Cons I don't dislike anything about it. Their UI was clean and for what it is, it worked very well. I felt the software we moved to has more features for the business as a whole that includes the features homebase has. But homebase, for what it is, worked great! Review Source BC Brandon C. LLC Member Restaurants Used the software for: 2+ years ### "Homebase for Stand Alone Businesses " April 3, 2025 4.0 We like Homebase we use it for two of our businesses. Its easy to understand. Best used for stand alone business not idea for a mobile food truck because there is lot a locations section. Pros The interface. Ease of understanding the software. Easy to train a manager or assistance manager. If you use Clover it is already tied into their software making it easy for clocking in. Hard to get another clocking in program into Clover. Cons Main con is I don't think you can't use it for multiple locations even if its within your same one business. You have to purchase a second or third subscription for multiple locations. Not ideal for a mobile food truck. Much more for stand alone business. Alternatives considered [Connecteam](https://www.capterra.com/p/153140/Connecteam/) Reason for choosing Homebase Scheduling Ease, documents from our hiring software load right in. Review Source AM Alexandra M. Manager Retail Used the software for: 1-2 years ### "Homebase is TOP TIER" March 31, 2025 5.0 Great app, fantastic, gets a lot of use by us and our team! Pros User-Friendly, Clean Interface, Many Features Cons Signing up for plans can be a little confusing! Alternatives considered [Weebly](https://www.capterra.com/p/246168/Weebly/) Reason for choosing Homebase Homebase is light years better than all of the other apps we tried, the cleanest and easiest to use!!!! Switched from [Crew](https://www.capterra.com/p/165481/Crew/) Crew was bought out and the new app interface replacing it was nowhere near what crew was, so we had to look for something new that matched our needs! Review Source Response from Homebase April 2, 2025 Hi Alexandra, We're so happy to hear that Homebase stands out as a top-tier solution for you and your team. Making team management simple and user-friendly is our goal, so it’s great to know that our clean interface and features are helping you stay on top of things! We appreciate your feedback on the sign-up process and will keep working to make it even smoother. If you ever need assistance or have suggestions, don’t hesitate to reach out. We're grateful to have you on board! jS joyelle S. accounting Entertainment Used the software for: 2+ years ### "good app with lots of features" October 31, 2025 4.0 Pros easy to clock in and out on. it also has a chat feature which makes it easy for people to ask for shift changes. geo tracking is available as well Cons it logs people out of the app frequently which can be a pain especially when you need to clock in quickly Review Source TC Tom C. Owner Logistics and Supply Chain Used the software for: 1-2 years ### "Homebase is FANTASTIC!" March 3, 2025 5.0 The very best decision we have made that reduced our time with payroll and improved our recored keeping! Both management and our staff have been very happy with our move to Homebase! Pros We used ADP for 6 years. When we moved to Homebase we decreased our time doing payroll and onboarding. The system is rock solid and very easy to use. When I have a question, they are very responsive. The Homebase team is fantastic! Cons In our business the government requires breaks every 4 hours and in order to make sure that time is deducted by the system, we have to manually enter it for each employee's shift. While it does not take too long, it could easily be automated and I know other payroll system do it automatically. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) ADP cost too much and had poor integrations with scheduling and remote onboarding and poor document storage. Review Source LP Lina P. Office Manager Mental Health Care Used the software for: 6-12 months ### "Great program" June 19, 2025 5.0 We really liked it overall. We have very few problems and multiple users. I could easily see my staffs hours. Pros Easy to use. Easy to adjust time, log in, lock user log in. Ability to add and change times as well as verify if they were correct. Cons Sometimes logging in could be a challenge but it wasnt overall bad at all. We had genuinely good luck using this program. Switched from [Auris](https://www.capterra.com/p/195073/Heartland-Payroll-HR/) Ease of use. This program was much easier overall Review Source JS Jejuan S. Owner Banking Used the software for: I used a free trial ### "Software Evaluation " July 12, 2025 2.0 Needs upgrade in software. Not something I would subscribe too. Got a lot of things need to work on. I give it 4 Pros Timesheets and worksheets. You get to create work schedules in advance and keep track of employees time and hours. Cons Payroll, it's not integrated in the mobile app. Only for desktop version. I had hard time trying get it on mobile app Switched from [Homecare Homebase](https://www.capterra.com/p/82177/Homecare-Homebase/) Better payroll and it's global. More features I can do with this payroll Review Source MN Melody N. Volunteer Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "Homebase- helpful scheduling and communication software for employees! " September 4, 2025 5.0 Overall it's been a great experience, customer service has been very helpful when needed, and the platform is easy to use, along with the mobile app. Pros It's ease of use! Super helpful for scheduling, communication and accessing team contact information quickly and effectively. Cons I exclusively use it for volunteers right now, it'd be really helpful if there was a setting that was specifically for volunteers, so that they didn't get a bunch of information that didn't pertain to them. Review Source VR Verified Reviewer Instructor Education Management Used the software for: Less than 6 months ### "Excellent Payroll Platform" August 16, 2025 5.0 Pros Homebase is an excellent payroll platform that is convenient for team collaboration as well as individual use. It allows for easy clock in and out, time tracking, scheduling, and direct messaging. Cons Homebase will not allow clocking in or out a few feet away from your company location. You must adjust your position precisely when attempting to clock in or out. Review Source CM Cameron M. Manager Consumer Goods Used the software for: Less than 6 months ### "A very non complex reliable scheduling app!" May 29, 2025 5.0 Very well! I would recommend for others! It is very similar to many scheduling apps, features are easily digestible and employees don’t have a hard time utilizing the features Pros Scheduling with ease! I try different softwares and this is a very reliable scheduling app! Wasn’t hard to understand, love the colors! Cons The pricing but aside from this all is well! Pricing is a huge factor taken into consideration when expiring scheduling apps and this would be considerably on the higher end Switched from [Sling](https://www.capterra.com/p/142542/Sling/) Just to try out different softwares is all and doing so more often in order to leave accurate reviews of course ! Review Source VR Verified Reviewer Coordinator Education Management Used the software for: Less than 6 months ### "Superior Payroll Platform " August 16, 2025 5.0 Pros Excellent payroll app with convenient features including time tracking, clocking in and out, scheduling, and direct messages. Cons Homebase only allows clocking in and out at a precise location within company boundaries. You cannot be outside of the building premises. Review Source BM Brandon M. General Manager Restaurants Used the software for: 2+ years ### "Great for Small Businesses." March 29, 2025 5.0 No complaints with Homebase except for the Cash Out requirements. Pros Homebase is simple, straight forward, and intuitive for administrators and employees alike. The recruiting features are very nice and we received over 100 candidates in the first week. Cons I do not like the requirements for the Cash out feature for receiving a portion of pay early. Review Source Response from Homebase April 2, 2025 Hi Brandon, Thank you for your thoughtful review! We're so glad to hear that Homebase has been a simple and intuitive solution for your business, and that our recruiting features helped you connect with so many candidates so quickly! 🎉 We appreciate your feedback on the Cash Out feature and understand how important flexibility is when it comes to payroll. We’re always looking for ways to improve, so we’ll be sure to share your thoughts with our team. If you have any other feedback or need support, we’re here to help! DP Dustin P. Owner Hospitality Used the software for: 1-2 years ### "Business owner user " April 9, 2025 4.0 It’s a great app/service all of my employees love the ease of it, as do I. Pros I like how I can manage both of our locations in one dashboard Cons I dislike the constant upsell of services, even after I decline. Review Source MP Melissa P. Owner Restaurants Used the software for: 1-2 years ### "A+ choice, glad I switched" February 5, 2025 5.0 Excellent. Would 100% choose again. Have been using Homebase for over a year after switching from a large competitor. So happy I switched. Pros Ease of use; support staff is easy to contact, knowledgable, and extremely nice. Love all the features- payroll, tax collection and payment, ability for staff to exchange shifts, messaging feature, data gathering, scheduling, organization of onboarding. Homebase also works with MD/Dc tax reciprocity. Cons Geo-fencing doesn't always work with off-off brand old phones Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/) Reason for choosing Homebase Tax reciprocity filing between Md and DC Switched from [7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/) Initially because 7Shifts could not file with holding in two jurisdictions. We have employees in Maryland and DC Review Source MP Megan P. HE Events Services Used the software for: Less than 6 months ### "Would recommend." August 5, 2025 4.0 Pros I like that homebase can be free, simple and straightforward. This makes it easier for everyone to be able to use. Cons There are occasions where bugs do pop up, and they can be hard to mitigate thus making it difficult to continue the task at hand. Review Source JH Junaid H. CEO Furniture Used the software for: Less than 6 months ### "Homebase Review" March 4, 2025 2.0 Not great at all. Terrible user interface and everything seems scattered. Pros It handles employee weekly pay easily, job scheduling, and in-app messenging. Cons The mobile app is horrendous, very difficult to navigage scheduled jobs, assigned jobs, and completed jobs. Cant add job photos, hard to tell if a shift was picked up by an employee after posting. Using the desktop version is not feasible as we need to access the app on the go. Switched from [Connecteam](https://www.capterra.com/p/153140/Connecteam/) Connecteam's free trial is limited to a maximum of 10 users. Our admin team takes up 3 users, so we only have spots for 7 workers. To not be limited to just 7 workers on app, we moved to Homebase. Review Source TD Tammy D. executive assistant Construction Used the software for: 1-2 years ### "From a small business view point" February 26, 2025 4.0 We are a very small company and do not have a need for most of the program. With that in mind, the parts of the program that we do use has been awesome. We can keep track of employee wages, sub contractors hours, Pros I like the easy layout. Even someone with limited computer skills can understand use this program. Cons You can not always resend an invite to a worker. If the worker does not accept and add it to their phone the first time, it is not always available to resend the invite to the worker a second time. Review Source CV Chelsea V. Director Child Day Care Services Used the software for: 1-2 years ### "Homebase Review" May 3, 2025 4.0 Its a very user friendly app that works well for our child carw center Pros Eaay to create and send schedules to staff at our child care Cons It signs out randomly. Sometimes does not let then clock in. Review Source David H. Manager of EMS - previous employer Hospital & Health Care Used the software for: 2+ years ### "Best employee scheduling app/software" February 18, 2025 5.0 I have been a homebase user for over 5 years and have recommended it to several other workplaces and employee managers. Tech support has always been great to work with and issues are handled in a timely manner. I love the ease of use and user friendly mobile application. Pros Ease of creating shifts, schedules. User friendly interface. Easy drag and drop shift assignments. Reasonable costs. Cons I don’t really have any cons about this product. Alternatives considered [7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)[Sling](https://www.capterra.com/p/142542/Sling/)[When I Work](https://www.capterra.com/p/121248/When-I-Work/) Reason for choosing Homebase Price, ease of use. Customer support. Mobile application. Review Source PG Paul G. Supervisor Non-Profit Organization Management Used the software for: 1-2 years ### "Easy To Use" February 16, 2025 4.0 Homebase is easy to use. It meets the needs of a small operation like mine. Pros Scheduling is easy. My employees have gotten used to checking the app for their schedules. Cons A bit pricy for a minor upgrade. I don't need all the bells and whistles, but I'd pay a small upgrade fee for the features available in scheduling upgrade. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Mobile notifications and alerts are essential. Review Source NJ Natalie J. Care Team Lead Health, Wellness and Fitness Used the software for: 1-2 years ### "Would recommend for a company big or small" May 11, 2025 5.0 Pros I can keep in touch with my team, see my schedule and everyone elses, as well as clock in and out. Cons Could not set your own notifications for alerts or reminders. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.