--- title: "Page 6 | Homebase Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 6 - Is Homebase the right Payroll solution for you? Explore 1158 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/153076/Homebase/reviews/?page=6" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Homebase 4.6 (1159) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Page 6 - Reviews of Homebase ## Showing most helpful reviews Showing 126-150 of 1159 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Emir I. Dispatch Operations and Quality Manager Used the software for: Less than 1 year ### "Streamlined Scheduling with Minor Hiccups" September 12, 2024 5.0 My overall experience with Homebase has been quite positive. The platform’s intuitive design made it easy to manage schedules and track time, which significantly improved our team’s efficiency. The built-in communication tools were particularly helpful, allowing us to stay connected and coordinate seamlessly. However, there were occasional technical issues, such as app lag, which sometimes hindered our workflow. Despite these minor setbacks, Homebase has been a valuable tool for our team, and the responsive customer support has been a great asset. Pros I really appreciated the user-friendly interface of Homebase. It made scheduling and time tracking incredibly easy and efficient. The ability to communicate with my team directly through the app was also a huge plus, as it streamlined our workflow and reduced the need for multiple communication tools. Additionally, the customer support was always responsive and helpful whenever we had any questions or issues. Cons One area where Homebase could improve is the occasional lag in the app, which sometimes made it difficult to update schedules in real-time. Additionally, while the app offers many features, it can feel a bit overwhelming for new users to navigate initially. Review Source R Reviewer Business Manager and Controller Used the software for: 1-3 years ### "Homebase is a cheaper alternative to more expense payroll systems" August 2, 2024 5.0 For the most part great...We just need to resolve the connectivity issues with WiFi - Pros Ease of use, Ease of training, Ease of executing payroll reports Cons We have a connectivity issue everyday. This is a hassle, because the employees do not notify the business office and we find out about later. The employee usually remembers the time, but if they don't we use other measures for the time. Review Source R Reviewer President Used the software for: 1-3 years ### "Homebase is intuitive and organized." May 23, 2024 5.0 I have been using Homebase for a year or two. I tried cutting expenses and using Jobber but it was much more work. I use Homebase to let the employees know when they are expected in and when they should clock out by. Because we are on the road it is only estimated. Homebase lets me put in a shift/run and Jobber gives them the program ordered. It’s like Homebase is an outline and Jobber is the report. Pros 1\. Easy to use. 2. Calculates estimated hours. 3. Easy to move things around. 4. Posts easy. 5. Time clock. 6. Time sheets. 7. Record keeping Cons New Update with light markings and no lines. Makes me feel like I’m blind feeling my way around hoping to find the right button. Dark mode might make it better but I like to make it bolder. Review Source Casey H. Patient Care Specialist Used the software for: 1-3 years ### "Best time clock for your team. " January 19, 2023 5.0 My experience has been really nice. I have enjoyed using it every time I use the app. I really enjoy the feature that if I clock out late it will tell me. Pros I really love this software. I can clock in on my phone and it makes it convenient. I really like that I can also look at my schedule and see who is working with me. I can also send requests for time off whenever I need the time off. If you need a mobile time clock for your team and an online scheduling function then this is the most useful software that you can buy. It is integrated with our HR and is seamless. Cons That it says that I have a message from someone and I have read all my messages. I think it is a glitch but it doesn't impede the use of the app. Review Source Sarah S. Director of Operations Used the software for: 3-5 years ### "We love HOMEBASE!!!" January 4, 2023 5.0 Homebase has been outstanding. It has allowed us to better manage employee time off requests, make time clock adjustments and manage employee hours. Pros I like that employees can access their schedules from home allowing them to track their hours and shift trade with other team members. I also like that we can message individual team members or the entire team to document conversations, questions, and corrections. I also LOVE the Homebase HR Pro - it has been great with HR-related questions and changes prior to implementation. Cons There have been issues with notifications. I feel like every couple of months either our Android users or our Apple users will stop receiving notifications. This causes a break in communication with our team. Review Source R Reviewer Self employed Used the software for: Less than 1 year ### "Best app for all your scheduling needs " December 6, 2022 5.0 Hands down the best scheduling app for any company the features that you have access to make this app the best one around. Over all my experience with this app has been mostly good and I would and have been recommending to anyone that I know may be able to benefit and use this app. To me no other app on the market has even come close to touching where homebase is and don’t see anyone making one either. Pros The parts of the app that I loved most was the fact that if you worked so many hours at the end of that shift if you needed to you could borrow against your paycheck in times of an emergency and then when it come payday homebase just takes back whatever it was that you borrowed. No hidden catch super easy and Simple probably the biggest reason why I like the app so much. Cons The one and only thing about homebase that I do not like is the fact that you can not talk to customer service at all on the phone or even via email. There were a few times I needed to speak to then and I couldn’t find the phone number I did find an email address but never got any response back from them m. But even with that being said i still give the app 5 star rating Review Source Della K R. Owner Used the software for: 3-5 years ### "Honeymoon phase is definitely over........contemplating a "divorce"." October 11, 2022 1.0 Heartbroken, disgusted....and anything else I didn't mention above. Pros In 2018 everything was so great and at an incredible price, by my second year as a monthly subscriber I upgraded my plan, in spite of the problem integrating homebase timecards with my QuickBooks payroll, and had to manually enter the data personally. I loved being able to see the total hours per employee when creating a schedule, until one day it disappeared. Still undeterred, I loved the ability to access the app from any mobile device and desktop. Only androids & Desktops access the app easily and iphones or ipads come with headaches. I fell in love with the ease, simplicity and it's sexy platform look of this time tracking/management app, until one day everything changed and I lost my ability to view time cards all on one screen. Little issues were just an alert in the far upper right corner like a nudge. Now they scream in double size that takes up half the monitor, leaving only an inch or two to view time cards accompanied with a lot of scrolling. Nowadays I'm afraid to login and be greeted by a scowling dashboard with a list of issues nagging to be resolved. Issues caused by employees that can't log in or out and got tired of uninstalling and reinstalling the app as a temporary fix. I knew my relationship with homebase was reaching a bitter end when without so much as a "heads up" warning there would be an increase to my subscription (almost $20.00 more). When I said "Oh h#!! NO!" and lowered it to essentials... Cons I was denied the ability to manage my PTO mandated sick leave pay feature that never matched QuickBooks anyway, and the feature to assign different roles/rate of pay for different jobs among my existing employees. I now have a default pay rate/role homebase deems as "fitting". After a 5 year relationship with all the little things I loved, I can have back if I pay $20.00 more a month. Out of some "disturbed" sense I felt I owed to Homebase, I emailed support with an offer to pay a small increase but not at their ridiculous price with it's 15 features included that I would never use. If they can't find my request reasonable and let me pay only for what I use, I will fly into the arms of another app that gives me the basic features for free. The email was sent last week and long past the "24 hour" promise to respond. I never called out their promised "money back guarantee" after 5 years and the inability to integrate their application with my payroll system......Seriously? How much alimony is it worth? No, it's too late now. I'm divorcing homebase from my company forever. Review Source Crystal S. Cashier Used the software for: Less than 1 year ### "Manage your schedule from the comfort of your phone. " August 10, 2022 4.0 Overall this helped the communication throughout the team and allowed me to easily track my schedule and pay. It was super convenient and easy to use. I was skeptical at first when they had me download the app but then I was obsessed. I think every small business should use this software, it will help your team out tremendously. Pros My team used Homebase as a scheduling and communication tool. If we needed a day off, there is a setting to where I can request a teammate to switch shifts with me or I can request cover. This made it super convenient if I needed a day off last minute. As for communicating with my team, this was the best! When sending out a group message, it allows you to message the people who are only scheduled for a specific day. So if you needed to let the team you're running late or that you need someone downstairs to bring up supplies, etc. I wouldn't need to take time to select the specific people I need to inform, it would automatically pull up those people from the schedule. This software not only lets you message the people you are scheduled with but it also allows you to see who is scheduled that day. I enjoyed this feature because it let me know when I was working with my bestie or my not so bestie. Another tool I loved on Homebase was the income tracker. This software was able to track when I worked and for how long and would provide an estimate on how much money I have made that pay period. It wasn't hard to find either. This helped my anxiety a lot because I knew if I had enough to pay my upcoming bills or if I needed to pick up an extra shift. Cons There is only one thing that I have to say is a con and I think it's more my managers fault. There is a feature in Homebase that allows you to potentially get a small amount of your paycheck early. Unfortunately every time I tried it never worked, but I am pretty sure it's because my manager was against that feature and enabled it. I think this feature is so awesome for employees especially during this inflation period and living in an expensive city. Review Source R Reviewer owner Used the software for: Less than 1 year ### "My small business really benefitted from Homebase" May 24, 2022 5.0 Scheduling and payroll are the two biggest challenges, and Homebase has been great on both fronts. I used to keep track of timecards using a spreadsheet, then tally the hours, then input them into the payroll website - it was a pain and had lots of opportunity for errors. Now, all that is absolutely a breeze. PLUS, employees can do so much - send messages, post availability, see paystubs and taxes, switch shifts. Moving to Homebase has been a gamechanger for me. Pros Employee onboarding is simple, and everyone loves the app. Scheduling is intuitive and fast, and very easy to update. Payroll is a game changer, with timecards easily flowing into the payroll function, and it's very easy to add tips into paychecks, both cash tips and credit card tips. Employees can easily access their schedules, send messages, update availability, and trade shifts. Cons I really can't think of anything that has been bad, truly, it's been so easy to use. I couldn't imagine going back to the methods I had before! Review Source R Reviewer Housekeeper Used the software for: Less than 1 year ### "Best app for any employer to have for their employees, and their business." March 28, 2022 5.0 At the employee it was awesome to be able to see how much I was running as I was working communicate with my management or other staff so you're not running around looking for people. I love this app. Pros The fact that you can see exactly how much your earning as you're working, is a huge impact. People love being able to see what they are working for. Cons Can't say that I have anything bad to say about home base. Review Source R Reviewer General manager Used the software for: 3-5 years ### "Home base has stepped their game up" March 1, 2022 5.0 Again home base is actually a wonderful starter for like a fast casual restaurant or any other kind of business it doesn't just have to be a restaurant you can do it at home business with home base any type of business actually it's that simple and it's inexpensive but the quality is amazing Pros The most thing I like about this software was the fact of its multi-function that they can do I can go see exactly who sold a beer and what time and what kind of beer. Cons The only thing I didn't like in the beginning was when we would go offline it was almost impossible to get back on but nine times up and it was due to our connection not home bases Review Source R Reviewer General Manager Used the software for: 3-5 years ### "Homebase should be a part of every business that has employees. " November 15, 2021 5.0 Overall, Homebase is a great tool that any business can use and benefit from. Pros It's VERY user friendly, makes scheduling extremely easy. Also makes tracking hours and Labor$ easy as well. I also like the option of group messaging which enable s managers to communicate and issues or changes efficiently. Cons When an employee fills in their "availability" on Homebase, I personally would do away with the option that says "preferred' and replace it with the word "available" The reason: whenever I copy a schedule to the following week, I can easily accidently schedule employees on days the did not, or weren't able to work, because the system would allow me to schedule them outside their preference. The way I solved this issue was by telling my employees to put in the availability as "unavailable" that way, whenever I would schedule them on days, or hours, they weren't available to work, the system would only then alert me that they can't work those hours!! With that being said, I don't understand why the "preferred" option is even there! :) I don't care what they prefer, I want to know when they can't work so I know what NOT to schedule them. you're welcome :) I have called in the past, twice, and explained my suggestion, but no one seemed to get what I'm talking about, maybe because they're software engineers and not business managers. Review Source R Reviewer HR & Accounting Manager Used the software for: Less than 1 year ### "Love it" September 20, 2021 5.0 Their service is great if I have any questions on the payroll I can just ask them the question and they usually help me and that's on any HR-related question that I could have. Pros I pretty much love everything about the software. I like that you got even if say the Internet is down we still can access it you can access it on a computer a tablet or a phone so there are no excuses of keeping old-time cards by handwriting. Cons I just wish it was a little bit more customizable for myself and for the business. Review Source Rockwell A. CEO Used the software for: 3-5 years ### "Perfect For Small Crews and Small Businesses" September 13, 2021 5.0 I came across Homebase after searching for an affordable, user friendly scheduling software that would replace my company's outdated system. It works very well with small handful of employees, and they improve their system over time. Pros Homebase works much like an Excel spreadsheet...but easier and minimalistic. There are not as many services out there as one might think, and most of them are meant to organize hundreds of employees. Homebase seems to have been made for smaller businesses and crews, with an interface that is easy to work with. Cons Printing. Printing the schedule directly from the program was, at first, a nightmare, and the same can be said for sharing the finished schedule with others. Now, however, Homebase has made their integrations more robust ,and there exist more format features. Review Source R Reviewer General Manager Used the software for: 3-5 years ### "It's is a good app, but is constantly lagging, no matter what device and internet connection used." March 12, 2021 4.0 See Above. I would like to say every time I have spoken with an employee from HB, they have been incredibly professional, polite, and knowledgeable. Homebase was also helpful during the early phases of Covid last year, with costs. I do wish there was an easier way than what I was told, to update myself to the admin of the account. Our current admin is an IT guy we used a few years ago, who does not have access to the email he used for HB anymore. I was told you'll need my \[SENSITIVE CONTENT HIDDEN\] to contact, and provide bills addressed to Firefly with his name listed as well, showing he is the \[SENSITIVE CONTENT HIDDEN\]. However, we are DBA, so nothing, not even our paystubs, state Firefly. Our DBA, is "Wes Pac Inc", which is what mail, licenses, and invoices state. If there is an alternate way to handle this, please contact me. Thank you all so much for everything you do. Pros Asking for time off is simple for my employees, the message option is convenient. Cons Homebase since the beginning is constantly lagging. Whether it be to load pages, send or receive messages, especially sending images. Whether I am using the url on a desktop, or the app on my iPad or iPhone, it is extremely slow. I get message notifications long before the messages actually show up. It is like this for all my employee's that use the app. The iPad version is difficult to use, it is as big as the size of a small phone screen, I don't understand why the app can't take up the entire screen of the iPad, like every other app I use on my iPad. I don't know if this is an option, but for my restaurant in particular, as I'm sure is the case with many establishments that use your app, we have several different departments. I'd for one like to be able to only see my FOH employee's on the schedule, and have a separate for BOH. It would also be convenient to not just limit the amount of employee's that can request off for a specific day, but to be able to limit by department. For example, to be able to say, 3 servers, 2 bussers, and 1 hostess is the limit for any particular day, rather than only being able to say 3 employee's in general is the max. I hope I explained that in a way it makes sense. Additionally, working in a restaurant that is open nights and weekends, your support hours are not reasonable at all. There has been numerous times we've needed support and you have been closed, so we are just hopeless. Review Source R Reviewer Owner Used the software for: 3-5 years ### "One of the best software tools out there for small businesses" March 11, 2021 5.0 Scheduling, Clock in and outs, communication with employees, hiring - I use Homebase for all these features. I've made a couple of suggestions along the way and their customer support is superior. I feel heart or they find a solution for me that I didn't think of. Hands down, this is one of the best software decisions I've made for my company. Pros The scheduling feature and time clock were the two most important features in implementing this software. But since then, the Hiring feature has become so valuable. Honestly every feature they offer is superb and what a great value. Cons Honestly, I can't think of anything I don't like about it. Review Source R Reviewer Brand Consultant Used the software for: 1-3 years ### "Good product with too much fluff and mediocre UX " December 2, 2020 4.0 Overall, we are still with homebase because everyone is now used to it and our system is setup this way. Writing this review though, it is certainly about time i checked the timeclock-scheduling-team market again. Because the product is quite slow and features are being added which i don't need. Pros We decided to go for Homebase because it mostly resembled what i was doing in as spreadsheet before. The timeclock is rather solid, we have set up a dedicated tablet to clock in and out. This is the main reason i got homebase for my team - so that they would have a schedule and be able to clock in and out. Also nice is the fact that custom national holidays can be setup and automatically be shown in the schedule. The Homebase team has over the years implemented a few nifty features to save me time as an admin. Next is checking timesheets and correcting them when it comes to payroll - however this is where we stop with using homebase. We don't use any other features. Cons We don't utilize the payroll feature at all - everything can only be set in dollars. Overall, the software feels like it is made for the US market - not internationally. I have feature requested over a year ago that custom currencies should be implemented and even the way time is displayed (24h instead of am-pm). To no avail. Even from their content marketing strategy it is clear that Homebase is only focusing on the US market, with no interesting content for me as a hotelier on the other side of the world. It is also sad to see that they have recently started adding a lot of fluff to their product like hiring, instead of making the core experience easier and faster to use. The new timesheets section looks nice, but i am 5 times faster with the old one (which could be faster still). I would love to see much more emphasis on a fast and easy to use product, with lots of features to get my work done quicker. Homebase is a classic example of software which gets better the less i have to use it. I would like to see the product move in this direction. Review Source R Reviewer Barista Used the software for: 1-3 years ### "Good system!" June 8, 2023 5.0 Pros I enjoyed the ability to talk to coworkers on the app. We could privately or group message people to swap shifts or ask for help or see what was needed. It was easy to communicate without blowing up people's phones with texts. And we could make the messages for whoever we needed without getting manager approval on all of it. Cons Sometimes the chats or messages would get lost/confused. Also sometimes the notifications were off. I would get notified of something that didn't show up or I wouldn't get notified about a message. It was a little frustrating, but overall not too big of a problem. Review Source Luis C. Collector Used the software for: Less than 1 year ### "The regular Home Base" November 20, 2024 3.0 It was a regular experience, I was most of the time using it to track clock in and clock out times. Pros I liked that it allows people to take cash advances from their next payments. Cons I didn’t like that the cash advances were only available for USA banks. Review Source R Reviewer Account Manager Used the software for: 1-3 years ### "I could NOT Schedule without Homebase!!!!" March 8, 2021 5.0 I could NOT conduct my scheduling without this product!!! It makes scheduling both easy and fun!!! I can print out my schedules in different views for different levels of approval. I will NEVER use another product!!! Pros I love the fact that you can see from start to finish your scheduled shifts. I can see my coverage in advance and adjust on the fly. I love that fact that each employee can have their scheduling without having to come into the office to see a sheet of paper. I schedule out every two weeks, so my staff can see their schedules and even trade with each other if they would like. I can also see who has or hasn’t seen their schedule so I know exactly who to call for clarification. Cons I would like to see a way to have real time coverage bars indicating who is on duty with an option to view their time on shift in a bar setting (like the schedule view) so that I don’t have to look at numbers. Review Source R Reviewer Office Coordinator Used the software for: 1-3 years ### "Best virtual timeclock for your money" March 12, 2021 4.0 Overall, my experience has been great with Homebase. Coming from manual punch clock, I've cut down my payroll process by at least 80%. It is easy to use (original software version is easy, new version is a little too messy so I haven't switched to the new view.) I still enter hours manually into QBO, because Homebase doesn't split regular and overtime hours. Not a big deal. \*A couple wishes\* 1. I wish there to be a button when employees punch out that says "Did you take a lunch break?" (Yes or No) Reason for this feature - I don't make our employees go to the iPad at lunch to "Take a break" when it's lunch time. I would have a line up of workers waiting to punch in and out because our entire company shuts down all at once for lunch. That way, when some employees DO work through their lunch break, they can just say "No" to the question "Did you take a lunch break" when they clock out at the end of the day. Currently, everyday I log into Homebase and manually add each employee's lunch break, except if they leave me a note saying "No Lunch". 2. It would be great if time card notes for a whole current pay period could be amalgamated into one document as I am processing payroll. I currently have to dig through each time card to find notes of employees asking for vacay pay, sick days, mileage etc. If I just had a list of all the notes and names for that weeks pay, I can check off each note as I add their request into QBO. Overall, I am still very happy with Homebase. Pros What I like most about Homebase is that it doesn't break the bank to put in a virtual timeclock system. It integrates with Quickbooks online and it is easy to use. Cons 1\. It does allow for a little customization, but not advanced enough for the way I run payroll. 2. It does not send separate regular hours and overtime hours to QBO. Review Source R Reviewer Vice President Used the software for: 3-5 years ### "Possible Fraudelent Sales and Practices" July 1, 2022 3.0 in the begin great, Now it seem like any other places with horrible don't care attitudes towards clients Pros all the features in one place. easy of communication with my teams Cons Getting sold a introductory rate, for full service plus HR and as long as i kept the plan i would be grandfathered in! Well it seem like home base tried to renew 4 months early and cause an issue with my teams permission and for what ever reason, i am no longer having HR. Now even though it wasn't past my renewal date yet! they won't honor my Original agreement nor give my services till the end of term! 2nd they are also supposed to charge one account for their subscription services and another to pull wages for payroll yet they continue to draft the wrong account fraud! Shady practices all around excusess Review Source R Reviewer Manager Used the software for: 1-3 years ### "Wouldn't change it for anything" November 11, 2024 5.0 I use it everyday at work and for other employess as well, as a restaurant manager. I completely rely on it Pros Get schedule and my hours at work, either on site or on my phone Cons I'm fine with it. Nothing I would change, really Review Source R Reviewer Manager Used the software for: 1-3 years ### "Best Scheduling App" June 25, 2024 5.0 Very easy to use. Very intuitive interface. Easy to add/terminate employees and set up schedules. This has been one of the most user-friendly apps we have used and all employees have access to it. Pros I like the ease of making schedules - from copying days to copying weeks and then making adjustments. I also like the employees' ability to request time off and swap shifts with no interaction from the administrator. Cons I would love if Homebase forced alerts on employees. We send messages out and I can see that only 1/2 the employees have read it. Review Source R Reviewer Head of Procurement Used the software for: 1-3 years ### "Meticulous evaluation based on key factors " June 18, 2024 5.0 Streamlining administrative tasks with great customization. Pros There is overall cost benefits ratio to ensure affordability without compromising on quality. Provides a curated list of insights which are key to growth. It is easy to use and implement. Cons I didn't notice any negatives with the tool. Everything is as expected. The ease of use and available features are worth appreciating. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.