--- title: "Page 7 | Homebase Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 7 - Is Homebase the right Employee Scheduling solution for you? Explore 1151 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://bx-capterra-jskei0oik-g2dm.vercel.app/p/153076/Homebase/reviews/?page=7" page_type: "reviews" language: "en" --- Homebase 4.6 (1151) [View alternatives](https://www.capterra.com/p/153076/Homebase/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Page 7 - Reviews of Homebase ## Showing most helpful reviews Showing 151-175 of 1151 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HW Henry W. CEO Retail Used the software for: 2+ years ### "Perfect For Small Crews and Small Businesses" September 11, 2021 5.0 I came across Homebase after searching for an affordable, user friendly scheduling software that would replace my company's outdated system. It works very well with small handful of employees, and they improve their system over time. Pros Homebase works much like an Excel spreadsheet...but easier and minimalistic. There are not as many services out there as one might think, and most of them are meant to organize hundreds of employees. Homebase seems to have been made for smaller businesses and crews, with an interface that is easy to work with. Cons Printing. Printing the schedule directly from the program was, at first, a nightmare, and the same can be said for sharing the finished schedule with others. Now, however, Homebase has made their integrations more robust ,and there exist more format features. Reason for choosing Homebase Zoomshift and Homebase look quite is similar, but Homebase didn't lock functions behind a pay wall. Yes, we payed for Homebase software, but that payment unlocked the entire interface. Review Source Manuel W. Brand Consultant Hospitality Used the software for: 1-2 years ### "Good product with too much fluff and mediocre UX " November 30, 2020 4.0 Overall, we are still with homebase because everyone is now used to it and our system is setup this way. Writing this review though, it is certainly about time i checked the timeclock-scheduling-team market again. Because the product is quite slow and features are being added which i don't need. Pros We decided to go for Homebase because it mostly resembled what i was doing in as spreadsheet before. The timeclock is rather solid, we have set up a dedicated tablet to clock in and out. This is the main reason i got homebase for my team - so that they would have a schedule and be able to clock in and out. Also nice is the fact that custom national holidays can be setup and automatically be shown in the schedule. The Homebase team has over the years implemented a few nifty features to save me time as an admin. Next is checking timesheets and correcting them when it comes to payroll - however this is where we stop with using homebase. We don't use any other features. Cons We don't utilize the payroll feature at all - everything can only be set in dollars. Overall, the software feels like it is made for the US market - not internationally. I have feature requested over a year ago that custom currencies should be implemented and even the way time is displayed (24h instead of am-pm). To no avail. Even from their content marketing strategy it is clear that Homebase is only focusing on the US market, with no interesting content for me as a hotelier on the other side of the world. It is also sad to see that they have recently started adding a lot of fluff to their product like hiring, instead of making the core experience easier and faster to use. The new timesheets section looks nice, but i am 5 times faster with the old one (which could be faster still). I would love to see much more emphasis on a fast and easy to use product, with lots of features to get my work done quicker. Homebase is a classic example of software which gets better the less i have to use it. I would like to see the product move in this direction. Review Source AV Angela V. Owner Automotive Used the software for: 2+ years ### "One of the best software tools out there for small businesses" March 5, 2021 5.0 Scheduling, Clock in and outs, communication with employees, hiring - I use Homebase for all these features. I've made a couple of suggestions along the way and their customer support is superior. I feel heart or they find a solution for me that I didn't think of. Hands down, this is one of the best software decisions I've made for my company. Pros The scheduling feature and time clock were the two most important features in implementing this software. But since then, the Hiring feature has become so valuable. Honestly every feature they offer is superb and what a great value. Cons Honestly, I can't think of anything I don't like about it. Reason for choosing Homebase I use ADP for payroll processing but their timeclock feature is more costly. And it doesn't give me all the other features like creating the schedule and hiring. At the time, Homebase didn't offer payroll services, but now they do. I would probably have considered their payroll services, but now making that switch does seem overwhelming. But if I was just starting out, I wouldn't hesitate to give their payroll a go too given how much I love the tool for every other aspect of this task. Review Source DR David R. General Manager Consumer Goods Used the software for: 2+ years ### "Homebase should be a part of every business that has employees. " November 10, 2021 5.0 Overall, Homebase is a great tool that any business can use and benefit from. Pros It's VERY user friendly, makes scheduling extremely easy. Also makes tracking hours and Labor$ easy as well. I also like the option of group messaging which enable s managers to communicate and issues or changes efficiently. Cons When an employee fills in their "availability" on Homebase, I personally would do away with the option that says "preferred' and replace it with the word "available" The reason: whenever I copy a schedule to the following week, I can easily accidently schedule employees on days the did not, or weren't able to work, because the system would allow me to schedule them outside their preference. The way I solved this issue was by telling my employees to put in the availability as "unavailable" that way, whenever I would schedule them on days, or hours, they weren't available to work, the system would only then alert me that they can't work those hours!! With that being said, I don't understand why the "preferred" option is even there! :) I don't care what they prefer, I want to know when they can't work so I know what NOT to schedule them. you're welcome :) I have called in the past, twice, and explained my suggestion, but no one seemed to get what I'm talking about, maybe because they're software engineers and not business managers. Review Source KG Kathleen G. owner Entertainment Used the software for: 6-12 months ### "My small business really benefitted from Homebase" May 24, 2022 5.0 Scheduling and payroll are the two biggest challenges, and Homebase has been great on both fronts. I used to keep track of timecards using a spreadsheet, then tally the hours, then input them into the payroll website - it was a pain and had lots of opportunity for errors. Now, all that is absolutely a breeze. PLUS, employees can do so much - send messages, post availability, see paystubs and taxes, switch shifts. Moving to Homebase has been a gamechanger for me. Pros Employee onboarding is simple, and everyone loves the app. Scheduling is intuitive and fast, and very easy to update. Payroll is a game changer, with timecards easily flowing into the payroll function, and it's very easy to add tips into paychecks, both cash tips and credit card tips. Employees can easily access their schedules, send messages, update availability, and trade shifts. Cons I really can't think of anything that has been bad, truly, it's been so easy to use. I couldn't imagine going back to the methods I had before! Review Source Kaylee R. Barista Food & Beverages Used the software for: 1-2 years ### "Good system!" June 5, 2023 5.0 Pros I enjoyed the ability to talk to coworkers on the app. We could privately or group message people to swap shifts or ask for help or see what was needed. It was easy to communicate without blowing up people's phones with texts. And we could make the messages for whoever we needed without getting manager approval on all of it. Cons Sometimes the chats or messages would get lost/confused. Also sometimes the notifications were off. I would get notified of something that didn't show up or I wouldn't get notified about a message. It was a little frustrating, but overall not too big of a problem. Review Source GF Gian F. Barista Food & Beverages Used the software for: I used a free trial ### "Great scheduling and time tracking system" August 30, 2024 5.0 Pros User friendly, great timekeeping device. Easy to reconcile timesheets and import for payroll Cons Only used for time tracking and scheduling. Not much other functionality Review Source WT William T. Account Manager Public Safety Used the software for: 1-2 years ### "I could NOT Schedule without Homebase!!!!" March 5, 2021 5.0 I could NOT conduct my scheduling without this product!!! It makes scheduling both easy and fun!!! I can print out my schedules in different views for different levels of approval. I will NEVER use another product!!! Pros I love the fact that you can see from start to finish your scheduled shifts. I can see my coverage in advance and adjust on the fly. I love that fact that each employee can have their scheduling without having to come into the office to see a sheet of paper. I schedule out every two weeks, so my staff can see their schedules and even trade with each other if they would like. I can also see who has or hasn’t seen their schedule so I know exactly who to call for clarification. Cons I would like to see a way to have real time coverage bars indicating who is on duty with an option to view their time on shift in a bar setting (like the schedule view) so that I don’t have to look at numbers. Alternatives considered [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[When I Work](https://www.capterra.com/p/121248/When-I-Work/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/)[RedVector](https://www.capterra.com/p/259776/RedVector/) Reason for choosing Homebase Price and ease of use! Review Source MG Michael G. Office Coordinator Construction Used the software for: 1-2 years ### "Best virtual timeclock for your money" March 10, 2021 4.0 Overall, my experience has been great with Homebase. Coming from manual punch clock, I've cut down my payroll process by at least 80%. It is easy to use (original software version is easy, new version is a little too messy so I haven't switched to the new view.) I still enter hours manually into QBO, because Homebase doesn't split regular and overtime hours. Not a big deal. \*A couple wishes\* 1. I wish there to be a button when employees punch out that says "Did you take a lunch break?" (Yes or No) Reason for this feature - I don't make our employees go to the iPad at lunch to "Take a break" when it's lunch time. I would have a line up of workers waiting to punch in and out because our entire company shuts down all at once for lunch. That way, when some employees DO work through their lunch break, they can just say "No" to the question "Did you take a lunch break" when they clock out at the end of the day. Currently, everyday I log into Homebase and manually add each employee's lunch break, except if they leave me a note saying "No Lunch". 2. It would be great if time card notes for a whole current pay period could be amalgamated into one document as I am processing payroll. I currently have to dig through each time card to find notes of employees asking for vacay pay, sick days, mileage etc. If I just had a list of all the notes and names for that weeks pay, I can check off each note as I add their request into QBO. Overall, I am still very happy with Homebase. Pros What I like most about Homebase is that it doesn't break the bank to put in a virtual timeclock system. It integrates with Quickbooks online and it is easy to use. Cons 1\. It does allow for a little customization, but not advanced enough for the way I run payroll. 2. It does not send separate regular hours and overtime hours to QBO. Alternatives considered [Timesheets.com](https://www.capterra.com/p/132754/Timesheets-com/) Reason for choosing Homebase 100% for the price difference. Timesheets is so overpriced. Thank you for providing your software for such a reasonable amount of money. It makes a huge difference during this pandemic. Review Source TF Thomas F. Vice President Fine Art Used the software for: 2+ years ### "Possible Fraudelent Sales and Practices" June 30, 2022 3.0 in the begin great, Now it seem like any other places with horrible don't care attitudes towards clients Pros all the features in one place. easy of communication with my teams Cons Getting sold a introductory rate, for full service plus HR and as long as i kept the plan i would be grandfathered in! Well it seem like home base tried to renew 4 months early and cause an issue with my teams permission and for what ever reason, i am no longer having HR. Now even though it wasn't past my renewal date yet! they won't honor my Original agreement nor give my services till the end of term! 2nd they are also supposed to charge one account for their subscription services and another to pull wages for payroll yet they continue to draft the wrong account fraud! Shady practices all around excusess Review Source MM Maria M. Manager Restaurants Used the software for: 1-2 years ### "Best Scheduling App" March 22, 2024 5.0 Very easy to use. Very intuitive interface. Easy to add/terminate employees and set up schedules. This has been one of the most user-friendly apps we have used and all employees have access to it. Pros I like the ease of making schedules - from copying days to copying weeks and then making adjustments. I also like the employees' ability to request time off and swap shifts with no interaction from the administrator. Cons I would love if Homebase forced alerts on employees. We send messages out and I can see that only 1/2 the employees have read it. Reason for choosing Homebase The reviews for Homebase were positive. Several employees had used it in the past and recommended it. Review Source AS Andrea S. Head of Procurement Oil & Energy Used the software for: 1-2 years ### "Meticulous evaluation based on key factors " June 17, 2024 5.0 Streamlining administrative tasks with great customization. Pros There is overall cost benefits ratio to ensure affordability without compromising on quality. Provides a curated list of insights which are key to growth. It is easy to use and implement. Cons I didn't notice any negatives with the tool. Everything is as expected. The ease of use and available features are worth appreciating. Review Source Cheryl M. Administrator Education Management Used the software for: 1-2 years ### "Game Changer" August 17, 2022 5.0 Finally getting up to speed with technology. We had so many issues with our previous time clock provider, I'm so glad we found Homebase! Pros Being able to use the software anywhere and have the ability to change the schedule, communicate with staff, find coverage and my staff to always be up to date with what's going on. Cons Sometimes staff tell me they don't get notifications of schedule change when I post it. Switched from [TimeTrax PC](https://www.capterra.com/p/145790/TimeTrax-PC/) Timetrax was horrible! Constantly had downloading issues and tech support was not helpful and down right rude. I spent several hours multiple different occastions trying to download info for payroll. Sometimes even loosing data. You cannot run a business like that! Review Source CJ Chad J. GM Building Materials Used the software for: I used a free trial ### "Using the trial" June 6, 2024 3.0 Pros We recently switched over and so far liking the ease of use. Cons I haven’t found much that we haven’t liked on it. Review Source Kamyar M. Dispatch Supervisor Airlines/Aviation Used the software for: 1-2 years ### "Employee Scheduling and Time management made easy " November 9, 2023 5.0 Pros I have used Homebase for employee scheduling and time tracking for 2 years. It has made the job of keeping track of employee availability, leave of absence, and labor so much easier. So I spend more time on the development of other areas of my work. Cons Honestly, all the features that I would want are supported by Homebase on different product packages. Review Source AG Amy G. Director Education Management Used the software for: 2+ years ### "Flexible Scheduling App" December 21, 2023 5.0 I love having Homebase as a tool and will continue to use it as long as it continues to meet the needs of our business. Pros Homebase saves me so much time by giving me ease to use tools to help build employee schedules and communicate with staff members. Cons I wish there were another tier below the PLUS plan and above the base plan. I feel that I have to pay for many features I don't need to get a few extra that I do need. Reason for choosing Homebase Homebase provided a better, easier to learn experience with more options. Review Source JR Jessica R. Operations Director Medical Devices Used the software for: Less than 6 months ### "Awesome software!" February 8, 2017 5.0 Okay, so I ABSOLUTELY LOVE THIS APP AND LOVE THIS PRODUCT. Home base is easy to use, easy to read, easy to understand. The platform is SERIOUSLY DUMMY PROOF! My 9 year old daughter helped me set it up. It is seriously that easy! My 4 year old will open my app and can tell if I forgot to clock out when I left work, and he even knows how to clock me out at the right time! It really is just that simple. I love the restrictions it offers. I can determine whether employees can clock in and out from their app, I can determine whether they can see labor reports, view other employees schedule, and I love the fact that they can request off right from the app, and I can approve or deny right from the app. I love that they can switch schedules and I can approve it instantly from home. This app just has so many great features. I will never use another payroll system again. Pros I love that the employees can request time off or switch/trade shifts from their phone and I can instantly deny or approve the request. I love the ease of pulling the time sheets, and reading the time sheets. I love the access to be able to edit employees time on a daily or weekly basis. Employees can be horrible for clocking in early unauthorized, not clocking out to walk down the street to the store, etc. This app makes it simple to edit this carelessness from employees without even having to sit them down and talk to them about clocking in and out. Its kind of like, Okay, you want to take 20 mins to walk down to dollar general and you have already taken your lunch previous, oh and you didn't clock out. Well let me fix that mistake for you. The system tracks tardies, which is awesome, bc after 90 days, anyone who has been tardy more than 20% of their shifts, only gets offered a part time position within the company. This system gives us accurate data to show the employees at their 90 day evaluation, and the data can't be disputed bc it is tracked based on their clock in and clock out times. Cons I don't like the fact that there is not room for multiple clock outs under the edit mode. If we do not clock out for an extra break, there is no where to add it. I always have to add the time employees are gone to their lunch break. It give a false interpretation and false data when we pull data from this system for evaluations. I really wish you would update this to add columns for extra breaks, and reasons for the breaks. Also, I wish you would add a column to give explanation for employees that clock in late, miss a scheduled day, or clock out early. This system does not even track early clock outs, just late clock ins. We often find that employees will leave early to take care of things, and sometimes it can become repetitous. I would like to be able to track the data. Review Source MK Matt K. Administrator Medical Practice Used the software for: 1-2 years ### "Homebase" March 5, 2020 5.0 When we first launched we had a programming issue where the time clock would crash once a day. The team at Homebase was quick to address the issue and put us in contact with the development team who got us on a beta version of the next release. This fixed our issue and the team at Homebase was responsive and open to feedback as we previewed the upcoming release. I have had representatives from Homebase reach out to my multiple times for feedback on their products. It is refreshing to see a company openly solicit feedback from their user base in an effort to improve their product. Every interaction I have had with their staff has been positive. Pros Homebase has been the perfect time clock system for our business. It was easy to configure and with the entire system web based I can monitor our staffing when I am off site. We use a wall mounted iPad to clock in and out which was less expensive than many physical time clocks. My staff has enjoyed having access to their Homebase dashboard where they can easily review their punches/total hours. One of the best features is the ability to specifically define your pay periods. Many systems only offer weekly, biweekly, or monthly with no customization of dates. Homebase allows complete customization for when you would like you pay periods to start and end. I have also used their hiring tool. It is by far and away the easiest tool I have used to publicly post to multiple job sites at once. It is very straight forward and has been a great resource in helping us in our hiring. Cons I don't have any cons. It is a quality product and the team at Homebase has been quick to respond to any issues we have had. Alternatives considered [Virtual TimeClock](https://www.capterra.com/p/98328/Virtual-TimeClock/)[Time Clock Wizard](https://www.capterra.com/p/154850/Time-Clock-Wizard/) Reason for choosing Homebase The cost (as low as $0), the ability to define pay periods, cloud based, ease of use Review Source MS Maegen S. Owner Retail Used the software for: 2+ years ### "We love Homebase" July 13, 2023 5.0 In the several years we have been using Homebase, we have loved it! It gives us a professional appearance with scheduling and timecards! Pros We love how easy homebase is to use for everyone on our team! It is so professional and consistent! It gives small business owners the ability to use a tool with little or no cost! Our associates absolutely love the easy to use app! Cons We really do not have anything we do not like! Reason for choosing Homebase I do not remember when I was looking for an option. However, I do remember there would good reviews and the information was professional and seemed like something that would be useful! It ended up being better then we expected! Review Source SM Shanna M. Acting Shift Manager and Administrative Assistant Oil & Energy Used the software for: 1-2 years ### "Great for small business management!" February 1, 2024 5.0 I love this app. It makes my job ten times easier and accurate. I love that I can keep the facts available at my fingertips because it direct has an impact on future schedules and events. Pros I like the complete organization of the app and it's ease of use. It is very user friendly, and the features fit exactly what I look for as far as scheduling, tracking hours, abcenses, and availability. Cons There is nothing I do not like. I would like to see more ability to create events and add important notes to the schedule such as when orders are due, cleaning is needed, etc. Review Source Junko O. Business Consultant Financial Services Used the software for: 2+ years ### "A software that helps manage processes" May 30, 2023 5.0 A tool that allows schedules and daily occupations to look much easier and organized is a great tool for any company Pros I like it because it is a tool that allows personal planning as well as it is a business communications system with comprehensible and collaborative visualizations, it is remarkable because it has functions that are usually even more accessible, it allows those who calculate and manage job information by hours are better analyzed and managed from wherever you are Cons It has not seemed complicated to me, there are certain sectors that can be seen more identified business-wise, but there are no limitations with this tool because it is quite versatile. Review Source TB Tonia B. Director of Information Technology Non-Profit Organization Management Used the software for: 1-2 years ### "Homebase Review" November 28, 2023 4.0 Overall Homebase is a good tool for time clock features and tracking employees time. Pros Homebase is an easy to use system for both employees and managers alike. Cons The cons to Homebase are; it rounds employees hours to the closest quarter hour. Review Source ED Elvi D. Manager Retail Used the software for: 1-2 years ### "Good service" August 12, 2024 5.0 Easy to use and to navigate and very helpfull Pros Worked hours and time of clock in for employees Cons there is nothing that we don't like about this services. Review Source JG Jennifer G. Owner, President, Veterinarian Veterinary Used the software for: 1-2 years ### "Its a total scam and not worth it" January 4, 2024 1.0 terrible- it is very hard to see the schedule and use and for the minimal function a small company needs it is very expensive and we have never been a priority with the company at all- they don't care about the little guy Pros If you had a large company it might be useful to you but unless you use all the features it is a waste of money. Cons It is very expensive. The support is terrible and takes a week to do anything. If you sign up and want to cancel 2 months later you still have to pay for the entire year. it is a scan to make money Reason for choosing Homebase Instead I now just use Google sheets to have folks request off, share it with staff, and for the schedule and to calculate how many hours they work Review Source JK Jeremy K. Barista and Manager Food & Beverages Used the software for: 1-2 years ### "Nimble and robust scheduling and payroll app" May 7, 2024 5.0 Its a well integrated software for scheduling and time clock monitoring as well as payroll functionality. It has some unfortunate quirks, but none that outweigh the benefits of the app. Pros Its very intuitive and easy to navigate. Online connectivity makes it easy for multiple managers to use it for specific roles. Cons Homebase "updated" their online scheduling and now its more cumbersome to use - multiple refreshes are necessary to keep up with changes (its frustrating) Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing Homebase Cost, and ease of use also multipurpose connection with the clover system Switched from [Salesvue](https://www.capterra.com/p/181858/Salesvue/) Cost and hardware upgrades made it logical to add to our clover system Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.