# Page 8 | Homebase Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Homebase the right Time Clock solution for you? Explore 1147 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153076/Homebase/reviews --- Homebase 4.6 (1147) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 8 - Reviews of Homebase ## Showing most helpful reviews Showing 176-200 of 1147 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JF Julie F. owner Recreational Facilities and Services Used the software for: Less than 6 months ### "Just What we Needed" July 17, 2024 5.0 The staff has embrassed . It is easy to use. Pros Easy to use Free/Inexpensive App for employees chat feature Cons no negatgives. I can't think of anything negative. Reason for choosing Homebase Fit our needs best Review Source Cheryl M. Administrator Education Management Used the software for: 1-2 years ### "Game Changer" August 17, 2022 5.0 Finally getting up to speed with technology. We had so many issues with our previous time clock provider, I'm so glad we found ! Pros Being able to use the software anywhere and have the ability to change the schedule, communicate with staff, find coverage and my staff to always be up to date with what's going on. Cons Sometimes staff tell me they don't get notifications of schedule change when I post it. Switched from [TimeTrax PC](https://www.capterra.com/p/145790/TimeTrax-PC/) Timetrax was horrible! Constantly had downloading issues and tech support was not helpful and down right rude. I spent several hours multiple different occastions trying to download info for payroll. Sometimes even loosing data. You cannot run a business like that! Review Source Kamyar M. Dispatch Supervisor Airlines/Aviation Used the software for: 1-2 years ### "Employee Scheduling and Time management made easy " November 9, 2023 5.0 Pros I have used for employee scheduling and time tracking for 2 years. It has made the job of keeping track of employee availability, leave of absence, and labor so much easier. So I spend more time on the development of other areas of my work. Cons Honestly, all the features that I would want are supported by on different product packages. Review Source AG Amy G. Director Education Management Used the software for: 2+ years ### "Flexible Scheduling App" December 21, 2023 5.0 I love having as a tool and will continue to use it as long as it continues to meet the needs of our business. Pros saves me so much time by giving me ease to use tools to help build employee schedules and communicate with staff members. Cons I wish there were another tier below the PLUS plan and above the base plan. I feel that I have to pay for many features I don't need to get a few extra that I do need. Reason for choosing Homebase provided a better, easier to learn experience with more options. Review Source JR Jessica R. Operations Director Medical Devices Used the software for: Less than 6 months ### "Awesome software!" February 8, 2017 5.0 Okay, so I ABSOLUTELY LOVE THIS APP AND LOVE THIS PRODUCT. Home base is easy to use, easy to read, easy to understand. The platform is SERIOUSLY DUMMY PROOF! My 9 year old daughter helped me set it up. It is seriously that easy! My 4 year old will open my app and can tell if I forgot to clock out when I left work, and he even knows how to clock me out at the right time! It really is just that simple. I love the restrictions it offers. I can determine whether employees can clock in and out from their app, I can determine whether they can see labor reports, view other employees schedule, and I love the fact that they can request off right from the app, and I can approve or deny right from the app. I love that they can switch schedules and I can approve it instantly from home. This app just has so many great features. I will never use another payroll system again. Pros I love that the employees can request time off or switch/trade shifts from their phone and I can instantly deny or approve the request. I love the ease of pulling the time sheets, and reading the time sheets. I love the access to be able to edit employees time on a daily or weekly basis. Employees can be horrible for clocking in early unauthorized, not clocking out to walk down the street to the store, etc. This app makes it simple to edit this carelessness from employees without even having to sit them down and talk to them about clocking in and out. Its kind of like, Okay, you want to take 20 mins to walk down to dollar general and you have already taken your lunch previous, oh and you didn't clock out. Well let me fix that mistake for you. The system tracks tardies, which is awesome, bc after 90 days, anyone who has been tardy more than 20% of their shifts, only gets offered a part time position within the company. This system gives us accurate data to show the employees at their 90 day evaluation, and the data can't be disputed bc it is tracked based on their clock in and clock out times. Cons I don't like the fact that there is not room for multiple clock outs under the edit mode. If we do not clock out for an extra break, there is no where to add it. I always have to add the time employees are gone to their lunch break. It give a false interpretation and false data when we pull data from this system for evaluations. I really wish you would update this to add columns for extra breaks, and reasons for the breaks. Also, I wish you would add a column to give explanation for employees that clock in late, miss a scheduled day, or clock out early. This system does not even track early clock outs, just late clock ins. We often find that employees will leave early to take care of things, and sometimes it can become repetitous. I would like to be able to track the data. Review Source MK Matt K. Administrator Medical Practice Used the software for: 1-2 years ### "Homebase" March 5, 2020 5.0 When we first launched we had a programming issue where the time clock would crash once a day. The team at was quick to address the issue and put us in contact with the development team who got us on a beta version of the next release. This fixed our issue and the team at Homebase was responsive and open to feedback as we previewed the upcoming release. I have had representatives from Homebase reach out to my multiple times for feedback on their products. It is refreshing to see a company openly solicit feedback from their user base in an effort to improve their product. Every interaction I have had with their staff has been positive. Pros has been the perfect time clock system for our business. It was easy to configure and with the entire system web based I can monitor our staffing when I am off site. We use a wall mounted iPad to clock in and out which was less expensive than many physical time clocks. My staff has enjoyed having access to their Homebase dashboard where they can easily review their punches/total hours. One of the best features is the ability to specifically define your pay periods. Many systems only offer weekly, biweekly, or monthly with no customization of dates. Homebase allows complete customization for when you would like you pay periods to start and end. I have also used their hiring tool. It is by far and away the easiest tool I have used to publicly post to multiple job sites at once. It is very straight forward and has been a great resource in helping us in our hiring. Cons I don't have any cons. It is a quality product and the team at has been quick to respond to any issues we have had. Alternatives considered [Virtual TimeClock](https://www.capterra.com/p/98328/Virtual-TimeClock/)[Time Clock Wizard](https://www.capterra.com/p/154850/Time-Clock-Wizard/) Reason for choosing Homebase The cost (as low as $0), the ability to define pay periods, cloud based, ease of use Review Source MS Maegen S. Owner Retail Used the software for: 2+ years ### "We love Homebase" July 13, 2023 5.0 In the several years we have been using , we have loved it! It gives us a professional appearance with scheduling and timecards! Pros We love how easy is to use for everyone on our team! It is so professional and consistent! It gives small business owners the ability to use a tool with little or no cost! Our associates absolutely love the easy to use app! Cons We really do not have anything we do not like! Reason for choosing Homebase I do not remember when I was looking for an option. However, I do remember there would good reviews and the information was professional and seemed like something that would be useful! It ended up being better then we expected! Review Source SM Shanna M. Acting Shift Manager and Administrative Assistant Oil & Energy Used the software for: 1-2 years ### "Great for small business management!" February 1, 2024 5.0 I love this app. It makes my job ten times easier and accurate. I love that I can keep the facts available at my fingertips because it direct has an impact on future schedules and events. Pros I like the complete organization of the app and it's ease of use. It is very user friendly, and the features fit exactly what I look for as far as scheduling, tracking hours, abcenses, and availability. Cons There is nothing I do not like. I would like to see more ability to create events and add important notes to the schedule such as when orders are due, cleaning is needed, etc. Review Source KH Katherine H. Program Manager Recreational Facilities and Services Used the software for: 1-2 years ### "Great for employees" June 12, 2024 5.0 Overall I would continue to use over other software options. Pros It is very simple to learn how to use and tracks employee time correctly. Cons No cons imminently come to mind when thinking about this product Review Source Junko O. Business Consultant Financial Services Used the software for: 2+ years ### "A software that helps manage processes" May 30, 2023 5.0 A tool that allows schedules and daily occupations to look much easier and organized is a great tool for any company Pros I like it because it is a tool that allows personal planning as well as it is a business communications system with comprehensible and collaborative visualizations, it is remarkable because it has functions that are usually even more accessible, it allows those who calculate and manage job information by hours are better analyzed and managed from wherever you are Cons It has not seemed complicated to me, there are certain sectors that can be seen more identified business-wise, but there are no limitations with this tool because it is quite versatile. Review Source TB Tonia B. Director of Information Technology Non-Profit Organization Management Used the software for: 1-2 years ### "Homebase Review" November 28, 2023 4.0 Overall is a good tool for time clock features and tracking employees time. Pros is an easy to use system for both employees and managers alike. Cons The cons to are; it rounds employees hours to the closest quarter hour. Review Source JG Jennifer G. Owner, President, Veterinarian Veterinary Used the software for: 1-2 years ### "Its a total scam and not worth it" January 4, 2024 1.0 terrible- it is very hard to see the schedule and use and for the minimal function a small company needs it is very expensive and we have never been a priority with the company at all- they don't care about the little guy Pros If you had a large company it might be useful to you but unless you use all the features it is a waste of money. Cons It is very expensive. The support is terrible and takes a week to do anything. If you sign up and want to cancel 2 months later you still have to pay for the entire year. it is a scan to make money Reason for choosing Homebase Instead I now just use Google sheets to have folks request off, share it with staff, and for the schedule and to calculate how many hours they work Review Source JK Jeremy K. Barista and Manager Food & Beverages Used the software for: 1-2 years ### "Nimble and robust scheduling and payroll app" May 7, 2024 5.0 Its a well integrated software for scheduling and time clock monitoring as well as payroll functionality. It has some unfortunate quirks, but none that outweigh the benefits of the app. Pros Its very intuitive and easy to navigate. Online connectivity makes it easy for multiple managers to use it for specific roles. Cons "updated" their online scheduling and now its more cumbersome to use - multiple refreshes are necessary to keep up with changes (its frustrating) Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing Homebase Cost, and ease of use also multipurpose connection with the clover system Switched from [Salesvue](https://www.capterra.com/p/181858/Salesvue/) Cost and hardware upgrades made it logical to add to our clover system Review Source Kevin T. Recruiter Internet Used the software for: 1-2 years ### "Great system for employee time tracking. " January 3, 2019 5.0 Great experience! US-based representative whom were very kind, understanding and WILLING AND READY to resolve any and all issues when I needed to call to resolve the only issue I’ve ever had. Pros is extremely easy to set up employee time clock which happens to be free if your business has a single location and with a single location you may set it up for unlimited employees. For a small business owner where every dollar and cent matters, it’s a no brainer. A business owner may assign or allow the employee to set up their clock in and out code. Also, it may be set to take a photo of the employee during the clock in and out sessions to help or eliminate other employees from clocking in and out for them. Homebase offers an iPad, iPhone and an android app. You may also use your device's browser. We downloaded the app, installed it on an iPad for our employees to clock in and out on. The administrator has 100% access via web browser login. There’s also a feature which allows employees to clock in and out in the field which would geo-tag the location of the clocking activities. Cons Not a lot a negative things to say. This software is best if you have multiple employees who may have a staggered schedule. Example: an employee opens, then you have a mid day shift, then a closer. You also have many employees that may be out in the field. geo-tag is not the best choice for a single entrepreneur who’s trying to track their time, set up easier ways to do so. Review Source JP Jessica P. General manager Restaurants Used the software for: 6-12 months ### "Phenomenal for restaurants large or small " May 28, 2022 5.0 Overall is amazing the app is user-friendly and from a management perspective it’s easy to deploy. I would definitely use this product again and recommend it to others. Pros I love that everything you need is in one space. The employees can access anything 24 seven and it allows for changes to be made in real time. I like that we can communicate on different message boards and that you can see who has received and read that message. The ability for employees to request off in real time and block off deep in real time is a huge plus. Cons I wish would allow users to pick up a shift outside of their availability if they are the ones requesting it. Currently a manager has to go in and manually give them a shift that is outside of their availability even if they have chosen to pick it up. Reason for choosing Homebase Unknown Review Source HW Heather W. HR Rep/Office Admin Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Great option for the price-point" November 24, 2020 4.0 Overall has been a great scheduling software for our business, ticking almost every box we were looking for. We especially needed a way for employees to log in and out of different departments (which they do as needed and not according to a clock) during a shift that IS scheduled. We've been able to make Homebase work for that specific need. We appreciated the flexibility of allowing employees to clock in/out on a central laptop or tablet, or letting them use their phones through the app with a geo-boundary over our office, and then when the pandemic hit, we removed the geo-boundary to allow them to clock in and out from their homes. Pros Pros: \*Free option \*Customizable - we're able to use it for employees to log in and out of the different unscheduled departments/roles they do within a scheduled shift. Makes it easy to track manhours and payroll by department when the people working in each department changes throughout each day. \*The app \*Easy to use \*Great additional features like job posting and document storage/sharing, PTO tracking Cons Cons: \*Getting the PTO tracking to work for us has been a long wait. \*Employees experience a lot of glitches of punches not going through. \*Takes forever to enter a schedule in the separate "available" and "actual" schedules. I would like to take a posted availability schedule and just make it be their working schedule with one click. Scheduling takes a bit of time, but isn't hard. Reason for choosing Homebase They had a free option, and the priced options (which we eventually moved to) were not too expensive. also provided the flexibility we needed for the way we have scheduled shifts of unscheduled roles/departments. Review Source AC Amanda C. Baker/Jam making Food & Beverages Used the software for: Less than 6 months ### "Homebase is the way to go!" October 27, 2023 5.0 Pros I love ! I can keep track of my schedule, hours,paycheck and all kinds of other things through the app! It's perfect! Cons The only thing I don't really like is the cash out feature. It uses plaid to link banks and cards but all of the cards I use are not supported. Switched from [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Quick books was no where near as accurate as is. I lost hours for my last job using quick books and the payroll system was always down so I wasn't even able to submit my info. Review Source LB Leila B. Director Sports Used the software for: 1-2 years ### "Homebase is a LIFESAVER!" January 25, 2024 5.0 Pros 100% EVERYTHING!!! The set up was easy and learning to navigate the system is as well. Cons No cons so far! I am enjoying in every catagory :) Reason for choosing Homebase I heard only positive comments from one of your customers. Review Source LM Lisa M. Regional Manager Retail Used the software for: 2+ years ### "Homebase Employing Scheduling App" March 19, 2021 4.0 Ease of scheduling has been the absolute best benefit from using HB. There is an initial learning curve then it's easy. I also love keeping all the employee info, payroll, schedules and messaging all in one place. Pros Most importantly, our employees love using the app for following their schedule and trading/covering shifts. I think there would be a mutiny if we stopped using HB. As a regional manager watching over 3 stores, I refused to do scheduling anymore until we went with an app. After researching many different ones, won and it's been close to 3 happy years using it. Cons As has grown as a company, the support system and ease of use has improved; and it wasn't bad to begin with. We had some challenges with interfacing with Square, our POS, but that was more on Square's end and has mostly been resolved. We were only disconnected once in the past 6 months. Reason for choosing Homebase Ease of use and price. I also like that is was a small company starting out. Review Source Daniel M. Human Resources Administrator Banking Used the software for: 2+ years ### "Allows hours worked to be better managed" November 21, 2022 5.0 Allows you to create work schedules and share them, so it could also become an organizational collaborative tool, its platform is understandable and also accessible Pros This is a business tool that allows professionals to plan their strategic plans without problems, it has calendar systems and notifications for better efficiency, it is the type of tool that as a professional is quite necessary when working with large amounts of information constantly, It also allows monitoring and more functions that this tool presents Cons I have no problems or it has not stopped working for me since I understood the importance of this tool, it is generally the type of tool for professionals with heavy workloads or helping them reduce them and improve the environment in which they work Review Source ME Martha E. Owner Entertainment Used the software for: 1-2 years ### "If you own a business, you must have Homebase. " March 10, 2021 5.0 It was a life safer for us. one of our employees demolished our former time clock system. I went online to find something to save us, that we could afford, covid 19 had us closed for 2 months. No money coming in. There your company was, easy to set up, could use any where we could get on internet, we have 10 computers in the building. Pros The Time Clock. is very vital to us. Also the fact that it shows the break. It shows me if they didn't clock out for there break. our employees are told when they are hired, if you don't take you break.... thanks for the donation, it will be subtracted from your time. The scheduling is just as important, people need to know when they work, it is wonderful that it goes to there phones, not just hanging on a wall, for them to say, " I didn't know" Cons I really really wish I could copy and paste in the scheduling part. Reason for choosing Homebase It was available at the exact time that I needed it. I really was not sure at that time, what a great product that i was becoming involved with. i wished we would have gotten it sooner. Review Source DC David C. Business Director Veterinary Used the software for: 2+ years ### "Homebase - 2 Years In" July 12, 2022 4.0 Reliable, straightforward system which we would recommend to anybody if it weren't for the annoying ads that were not part of our original subscription / service offering. Pros Set up of the system and addition of new employees is easy. Minimal training needed for employees to use time clock feature. Geofencing is helpful. Updates are discreet and we haven't experienced any reliability concerns. Cons continues to try to build extra revenue beyond the subscription cost directly from employees - offering payday loans (which we had removed after threatening to abandon the service), and new ads for employees to buy features they do not want or need. Service desk unable (or unwilling) to disable ads. If Homebase is that desperate for revenue, they could potentially offer an ad-free subscription. Review Source BL Brooke L. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Very satisfied healthcare manager" December 13, 2023 5.0 Switching to has made our staff much more efficient. Pros employee scheduling is very user friendly and adaptable to meet our individual needs. Cons I wish the PTO tracking was more adaptable. Switched from [Crew](https://www.capterra.com/p/165481/Crew/) Was not very adaptable and we were constantly having issues with glitches. Review Source DM Danielle M. Community Program Coordinator E-Learning Used the software for: 6-12 months ### "We Love Homebase" November 25, 2020 5.0 Overall. we love . It has made so many of our processes easier and streamlined. With a few tweaks, it could be even more amazing. The great thing is the company is open to feedback and often test and release new product features. Pros My team was using spreadsheets to schedule and to complete payroll before . What a manual nightmare. There were always so many mistakes and issues. Once we moved to Homebase, it instantly made things better. My contractors were able to see their schedules instantly and at any time they needed it. The reminders an hour before their schedule help them to be on time for their shift. So we have fewer tardies. They can also check their payroll amount at any time during the month instead of having to wait until the end of the month when I am able to calculate it. They have also made schedule swaps easy. It has helped my person who does the scheduling tremendously. It has helped her to be able to get our schedule done in a much faster and efficient way. It has helped me complete payroll in a fast, easy effective way. Cons There are sometimes glitches, especially with the app. They are overall minor but can be a pain. For example, sometimes when there is a swap made on the app, it will show a notification, but when you go into the app it doesn't show the swap. Good thing we keep up with them in a chat or we would have no idea who was trying to swap. Also, it is mostly geared towards companies with employees, this could be great if there could be modifications for people who have contractors and do not have to abide by the same restrictions, such as 8-hour shifts, working days consecutively, etc. Reason for choosing Homebase I like that it had a very clean interface. I loved that it has an app that matches the functionality of the website. It had an easy setup and the free trial allowed me to understand how it worked with low risk. Review Source VR Verified Reviewer Hospitality and F&B Consultant Education Management Used the software for: 1-2 years ### "Not what we had hoped it would be" September 29, 2020 3.0 We did not like it and when we called for assistance, we could not get anyone to actually assist us with the issues. Very disappointing. Pros I liked the concept of it and how it was going to work. We needed help with keeping time when doing consulting work or catering work and this seemed to be an easy enough program to use. At first it was and it was simple to use and it allowed us to organize our timekeeping as we wanted. Cons It seemed to be just a bit too simple. Or maybe it was too challenging. Too many of our employees had issues with inputting the information as necessary and things were not as well organized as we wanted. Then, the glitches in the system did not allow for accurate timekeeping and effective records. Reason for choosing Homebase What we perceived to be a better, easier and cost-effective system, we learned we made a mistake. Review Source Response from Homebase October 9, 2020 Hi there. We're very sorry to hear you had a bad experience with Homebase. We'd love to see if we can fix these issues for you. If you are open to giving us another shot, our customer support team can be reached at help@joinhomebase.com. Thanks. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.