# Page 9 | Homebase Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Homebase the right Time Clock solution for you? Explore 1147 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153076/Homebase/reviews

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Homebase

4.6 (1147)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 9 - Reviews of Homebase

## Showing most helpful reviews

Showing 201-225 of 1147 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AD

Amy D.  
Owner  
Accounting  
Used the software for: 6-12 months

### "New Start Up"

August 30, 2023

5.0

One con would be that the ability to find answers to questions on youtube and online need more current updates. either way, to call was very helpful when you get phone help with a live rep. Some feature are still a little hard to find and, such as like creating unpaid time on clock.

Pros

The hiring feature was great for us for hiring. All the scheduling and time features and just about 99% of everything was really good. We are glad we found and would recommend it for any small business starting up.

Cons

Due to interviewing at other locations instead of our home where we are based from, it would have been nice to enter other locations for an interview instead of having to select our home address which we really didn't want to have out there.

Review Source

HD

Hal D.  
Owner Investor & General Manager  
Construction  
Used the software for: 2+ years

### "not using this product is costing you money and tremendous effort"

April 17, 2023

5.0

I've been in this business for over 25 years and unfortunately some employees simply take advantage of you every chance they get. this service helps eliminate some of that concern with the gps tracking and timeclock features. the extra compliance in notifications and scheduling are great too.

Pros

the gps tracking tells me where my employees are working every time the clock in, any jobsite anywhere; inside the project boundaries or clocking in at the parking lot

Cons

dependent on a decent cell service for the mobile app, this was a rare concern at best. app was dependable almost always otherwise.

Review Source

FR

Ferran R.  
Finance director  
Chemicals  
Used the software for: I used a free trial

### "Perfect to manage employee scheduling"

June 17, 2024

4.0

Pros

The tool offers robust scheduling features, allowing managers to create, modify, and share schedules quickly. Employees can view their schedules and request shift changes or time off directly through the app.

Cons

While integrates with many payroll systems, it may not support all the software tools a business uses, potentially leading to compatibility issues.

Review Source

Marcus P.  
Chief of Operations  
Food & Beverages  
Used the software for: 2+ years

### "Excellent Scheduling Software for Restaurants/Bars"

May 16, 2022

5.0

This is great way to track hospitality staff for clocking in and out, as well as recording some key data for payroll processing even if you do payroll outside of .

Pros

This makes scheduling our bar staff extremely easy and helps to track other payroll accounting data like start dates, hours, etc. It also helps to communicate with staff and provides a good source of applicants from a tailored database of hospitality industry applicants.

Cons

It could have more features for team communication and collaboration. The dashboard navigation is pretty straightforward but could be improved.

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

was cheaper and more tailored the needs of our company.

Review Source

EH

Elaine H.  
Manager  
Hospitality  
Used the software for: 6-12 months

### "Even the Free Version is Amazing!"

August 15, 2022

5.0

Prior to , we used a monthly printed calendar and filled the schedule out by hand. Keeping track of who was available when was difficult even with only 4 of us on staff. We switched to the free version of Homebase and it has saved us SO much trouble! We make the schedule for one week, then copy and paste it to each individual week and make any smaller changes as needed. It also keeps track of how many hours each employee is scheduled for to help avoid overtime - you get alerted for every shift that would put them over.

Pros

The ability to copy and paste schedules from week to week and customize your week start date makes it so much easier to do an entire month’s schedule in advance. They are constantly offering free trial upgrades, and the features the upgrades include would be critical if we were a larger business.

Cons

The mobile version is not as easy to use in terms of creating and modifying schedules, and the inability to have more than one email address/account designated as an administrator on the free version is a little inconvenient. The calendar printout isn’t as customizable as I’d like - a month won’t fit on one page.

Alternatives considered

[When I Work](https://www.capterra.com/p/121248/When-I-Work/)

Reason for choosing Homebase

Price and features were better

Review Source

SG

Sharath G.  
Finance Manager  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "My Homebase Is My Favorite "

June 3, 2024

5.0

Pros

I like the easy team communication and tons of collaboration features it offers. I like that it has amazing employee scheduling capabilities

Cons

ticks all the boxes and no dislikes.

Review Source

SA

Stephanie A.  
Office Manager  
Performing Arts  
Used the software for: 2+ years

### "GREAT SYSTEM - especially GPS Timeclock - and scheduling."

May 29, 2024

5.0

It's a great software for small companies.

Pros

Timeclock Timesheets Staff Availability and Time Off Requesting Customer Service

Cons

Cannot tailor features, such as; timeclock, overtime allowable, break waivers to specific employees / managers

Review Source

DD

Doh D.  
chief operations officer  
Food & Beverages  
Used the software for: 2+ years

### "10 years and still my favorite"

January 31, 2024

5.0

Pros

i've been using for at least 10 years, and it is the very best. it's so very user-friendly, and the features are top-notch. i'm a huge fan.

Cons

there's nothing i dislike about , and if i did, they listen to their clients and add/improve features regularly.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

was bundled with clover. i dumped clover and kept homebase!

Review Source

SG

Sarah G.  
Customer Service Manager  
Music  
Used the software for: Less than 6 months

### "Great App for Running a Festival "

April 14, 2024

5.0

I highly recommend this app to all companies, especially those that run festivals, concerts and events. Our first experience was 20+ people using it for our first festival of the season, not one person had issues with clocking in and out. We were only going to use it on festival days when we have temps working however, our company liked it so much that we are using it for every day timesheets and payroll. If someone forgets to clock-in, it is easy for the administrator to go in and edit the time.

Pros

The best thing about is how user-friendly it is. Simple for the managers and simple for the employees.

Cons

We have no cons at this time to share..

Reason for choosing Homebase

Confusing products, couldn't sign in with "Clock-it" after I signed up for it. When I Work was way to expensive for all the employees we have during an event.

Review Source

KS

Kurt S.  
General Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Restautant Group Homebase review"

January 18, 2023

4.0

Overall the experience has been great. Scheduling is very easy to manage and the customer service has been great.

Pros

Scheduling. Having a central location for employee communication. push notifications. employee integration. Customer service is great.

Cons

Sometimes doesn't sync with toast. can lag at times. Can lag and force close at times. No search bar in the message thread. unable to edit people out of specific chats forcing you to start whole new chat.

Alternatives considered

[7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)

Reason for choosing Homebase

price and ease of integration

Review Source

PW

Paden W.  
Owner/Manager  
Hospitality  
Used the software for: 1-2 years

### "Love the APP! Wish you had cheaper monthly subscription options"

March 10, 2021

5.0

Great! Just wish I could afford pro.

Pros

We love the software. It allows us to schedule, save info, talk to employees, and hire! I would love to have the pro feature but we simply cannot afford over $300 a month just to schedule and speak to employees. I’m a VERY small business and that takes about all the left over money I have at the end of the month.

Cons

The price, it also has been glitching ALOT. Most days I can’t see the schedule I created. The app will appear blank as if nothing has been created. I have deleted and redownloaded the app and still experience issues. The fact you can’t have multiple managers to adjust the schedule SUCKS. I am always signed in under my husbands profile to adjust the schedule. Please fix this. So many company’s would love this new permission set.

Alternatives considered

[Paycom](https://www.capterra.com/p/130949/Paycom/)[Square Virtual Terminal](https://www.capterra.com/p/190305/Square-Payments-Processing/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

Reason for choosing Homebase

You were free.

Review Source

AW

Amara W.  
Manager  
Retail  
Used the software for: 2+ years

### "Easy to use"

August 7, 2023

5.0

Everything is organized and easy to navagate through!

Pros

As a manager that uses this app to help schedule our employees, I have to say I love all the functions! All my staff can use it on their mobiles and see upcoming shifts (at multiple locations, request time off, and see how much they are earning.

Cons

In 3 years I have to say I have not run into any issues, I absolutely love this tool.

Reason for choosing Homebase

We chose because it was the easiest app to use for what we were looking for as far as schudeling our staff.

Review Source

BT

Brian T.  
Finance + Admin Manager  
Food & Beverages  
Used the software for: 2+ years

### "Homebase is perfect for organizations with multiple locations "

March 10, 2021

5.0

I've selected, implemented, and used at the last two places I have worked and have found it by far the best software to use for companies with multiple locations when you need to be able to plan and view payroll data for employees that work in different locations.

Pros

does a great job on tracking employees across a whole organization and making sure to correctly assign overtime etc for employees that work in different locations and roles across the organization.

Cons

The POS connection seems to drop off every once and a while, and while connecting it back up, it sometimes creates new locations for our organization. Customer support is super helpful in getting this fixed, but probably the one thing in my years of working with that has been a bummer. One suggestion is having more control over who can see wages within the software.

Review Source

DG

David G.  
Owner  
Retail  
Used the software for: 2+ years

### "HomeBase Employee Scheduling"

October 23, 2019

5.0

We LOVE . It helps with scheduling of employees at our different stores with ease, especially working with part-time employees who need to block out their unavailability. Also like the TineOff request capability, so my managers can plan ahead for coverage. Out team members like the communications capability to request shift exchanges as well. Out store managers love the Time-keeping (clockIN and clockOUT) capabilities and late reminders. I like how easy it is to export the employees time-worked to our payroll software.

Pros

This is a very simple to use software and it is very easy to train our store managers to use it. It also gives visibility to All team members who is scheduled and for what shift.

Cons

It is really the best scheduling software. I do not have anything negative to day about it. The only thing that I wish it has, is the ability to have another layer of management report view that would allow my General manager to see that exclude those reports reserved for me as the owner. Current levels are "owner/general mgr", "store manager" and "user". It would be nice to separate "owner" reports from "general manager" reports.

Reason for choosing Homebase

We saw how easy it is to use to schedule our employees and track their time worked. I like how it is easy to train new store managers to use it. I also like the various reports it gives me as the owner so I can get a better handle on our labir financials.

Review Source

JA

Joyce A.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Homebase is easy to use and so convenient. "

February 12, 2024

5.0

I have always enjoyed because it does all that i need it to do and more. I know as i grow as a business that I will grow into homebase even more . Which makes me feel comfortable using Homebase knowing that I wont have to find another program its all right there. Everything you need.

Pros

That I can see when my staff is working and I can talk to them personally or in a group. And i can easily know when they missed a clock in or out.

Cons

There's really nothing that I do not like.

Reason for choosing Homebase

Does everything that I needed and also more things that when we grow I have at my finger tips and I don't have to look elsewhere.

Review Source

SB

Sara B.  
HR Manager  
Security and Investigations  
Used the software for: 2+ years

### "Integral for streamlining scheduling"

January 23, 2024

5.0

Pros

I would not have been able to scale to multiple job sites without the help of

Cons

I really cannot think of anything. I absolutely love this tool.

Reason for choosing Homebase

The scheduling on is way better than several others I trialled

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

QBO had a limit of pay rates you can give to people and we have a ton of differentials our employees can earn now with

Review Source

PK

Peter K.  
Owner  
Food Production  
Used the software for: 2+ years

### "Excellent for Restaurants, Hourly Employees"

November 25, 2020

5.0

I've used this as an employee, then as a business owner for about the last 7 years. It's really a no brainer if you need a time tracking tool, and it has been upgraded consistently over the years to add more features. The hiring tool is surprisingly solid as well, and helps to market positions quite well.

Pros

I've used this for so long now it is hard to imagine what I'd do without it. We began using it as a simple time clock, and it has slowly become our go to for hiring, time tracking, time off, and employee messaging. If you have a mostly hourly workforce it is super simple to setup, and as your business grows it has helpful and intuitive tools to make your life easier. Their support in my experience can be a bit disorganized, but they always get the job done and are easy to work with.

Cons

Not as helpful for salaried employees as it is for hourly employees in my experience. The lower tiers lack some of the onboarding functionality and digital form filing I'd like it to have, but I think this may have been added recently.

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing Homebase

wins handily over BambooHR when it comes to hourly employees, and the value and ease of use it brings to busy workplaces.

Review Source

AS

Anthony S.  
CASHIER  
Consumer Goods  
Used the software for: 6-12 months

### "Easiest way to manage your Time sheet"

July 11, 2023

5.0

Its user-friendly interface and intuitive design make it easy to navigate and utilize, ensuring a smooth experience for both managers and employees. With its comprehensive functionality, streamlines essential tasks, boosts productivity, and promotes effective workforce management.

Pros

The time clock feature of simplifies employee time tracking. It allows employees to clock in and out using the mobile app, web browser, or physical time clock. The tool also supports paid time off (PTO) tracking and calculates accurate hours for payroll.

Cons

In my line of work mobile Clock in does not benefit me, so I don't feel the need for the feature But I can see it being useful for remote workers.

Review Source

TT

Tiffany T.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "Fits everyones needs"

March 11, 2023

5.0

For what I use it for I have been extremely happy with . I always recommend it to other business owners in similar fields. It has been great!

Pros

As a very small business owner, I find to be extremely easy to use, and communicate the schedule to my employees. I love the copy and paste feature, that allows me to create the same schedule every week. I also love that the basic program is free to use. Most scheduling apps require subscriptions. Homebase offers tiered programs, including a free program.

Cons

It is hard to find any negatives about . I will say that when I tried to find an employee through homebase, and launched a job search, I did not receive any hits, unlike another employee finder program (not mentioning name here).

Review Source

BH

Bryan H.  
Director  
Education Management  
Used the software for: 2+ years

### "Good options but struggles at times"

March 28, 2024

4.0

Pros

We have used for our needs for the last 7 years. There are many features that are nice that we use. The timeclock is the main feature that we use as it allows our team members to clock in and out right from their phones. It also give them how many hours they have worked and how much pay they have made.

Cons

The message and schedule feature is hard. The Message feature constantly stops working so our team members dont get the notifications. Also trying to schedule for a month at a time is very hard and it could be easier. I have asked that they make it easier but nothing has changed.

Review Source

JL

Joshua L.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "Much more than the Software we needed"

January 31, 2020

5.0

We needed a better way of tracking time and calculating salary. Manual entry and spreadsheets were all we hoped to replace, but has made us realize how much time we used to spend in scheduling and payroll. Now we can do scheduling while on the road, on a trip or make last-minute changes on the fly. Basically, more beach time and less office work. I have shared the benefits of Homebase with many of our affiliate companies.

Pros

First off......It is free for basic features. I love that it has an app for phone and tablet use. It is very intuitive and easy to learn. Staff can track their time and their salary. I could make a huge list here, but basically it is the software we needed, but now we can't live without it.

Cons

Some of the features are a little on the expensive side when purchasing plans, but mostly because of our exchange rate.

Alternatives considered

[7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)[Deputy](https://www.capterra.com/p/167811/Deputy/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing Homebase

We felt that was much more inclusive overall allowing us to complete almost anything payroll related within one app.

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Too much wasted time on scheduling and time tracking. We didn't know we could find a single software that had the complete solution.

Review Source

KK

KATIE K.  
Owner  
Restaurants  
Used the software for: 2+ years

### "Time clock/HR pro review"

January 14, 2021

4.0

Please see above under "pros". Pretty much sums it up. Easy to use as an administrator and for employees. I would recommend creating and HR pro tab from the homepage rather than navigating through the "team" tab.

Pros

I think it is fairly simple to use and for all questions I have I generally get quick answers from support. The free HR support offered during the pandemic was very generous and we ended up signing up. In past reviews I have stated that I think your pricing should be based on a sliding scale depending on how many employees a business has. For someone like myself, who only has 2 hourly employees I don't need to use HR pro much and may not be able to justify $800+ for annual renewal for minimal assist and usage. I do like the onboarding paperwork feature that was added as well.

Cons

I don't like that when publishing a schedule, the default on my version is to update all employees. Unfortunately, we had to furlough employees and if I don't manually change it, it defaults to alert all on our team even though they don't have a schedule or employed by us currently.

Review Source

RL

Robert L.  
Cabinet installation  
Construction  
Used the software for: 2+ years

### "Why you should choose Homemade over other software."

May 10, 2022

5.0

has been exceptional I have only had good experiences with the software.

Pros

I like everything about . It's very easy to use and accurate

Cons

There isn't nothing I don't like about . It has all my needs.

Review Source

KN

Kendrick N.  
CEO  
Food & Beverages  
Used the software for: 2+ years

### "Homebase hits home every time 😎"

January 4, 2026

5.0

I have used this system for 6 years now, the easiest I have ever come across. is great for start up businesses.

Pros

Easy set-up, makes scheduling a breeze with ai enhancement. Ot warnings, payroll that runs itself. Love it.

Cons

The only con I don't like is the price increase for the paid plans. The essentials plan should be 1/2 price because it comes with so little, and doesn't integrate with PayPal pos

Alternatives considered

[Loyverse POS](https://www.capterra.com/p/150632/Loyverse-POS/)

Review Source

Response from Homebase

January 7, 2026

Thank you for sharing your experience. We’re glad to hear Homebase has been easy to set up and helpful for scheduling, payroll workflows, and day-to-day operations over the years. We also appreciate your feedback around pricing and integrations, as input like this helps us better understand how different teams evaluate plans and features. Thank you for taking the time to leave a thoughtful review and for recommending Homebase for startup businesses.

Heath M.  
Hotelier  
Hospitality  
Used the software for: 6-12 months

### "Homebase for Hotel / Restaurant / Bar"

November 12, 2021

4.0

I like but don't love . Some parts of it could be less clunky.

Pros

Scheduling and time clock work well. I wish the software forced GPS and pictures for mobile clock outs as well.

Cons

2 of the features I'd like are in the next level package price, but those 2 features aren't worth $30 more a month (Prevent early clock ins & Set up automatic clock outs) Doesn't support international phone #s

Alternatives considered

[Deputy](https://www.capterra.com/p/167811/Deputy/)[HotSchedules](https://www.capterra.com/p/52611/HotSchedules/)

Reason for choosing Homebase

cost and features included

Review Source

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