--- title: "Homebase Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Homebase Software - reviews, pricing plans, popular comparisons to other Employee Scheduling products and more." source_url: "https://www.capterra.com/p/153076/Homebase/" page_type: "product" language: "en" --- # Homebase Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Homebase ## What is Homebase? Homebase makes employee scheduling fast and accurate with drag-and-drop tools, templates, availability tracking, and auto-alerts for overtime or conflicts. Publish schedules instantly and manage shift swaps and updates in the app to save hours each week. Sign up for your free trial of Homebase today. ## What is Homebase used for? [Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Time Clock](https://www.capterra.com/time-clock-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/) Recognitions Shortlist Best ease of use Overall rating Based on 1,155 user reviews Reviews sentiment Positive 93% Neutral 5% Negative 2% Pros & cons Intuitive and accessible platform Centralized team messaging tools Limited payroll and billing features Recurring software glitches Starting price $30 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Attendance Tracking / 2026 - Employee Scheduling / 2026 - Scheduling / 2026 - Time Clock / 2026 - Team Communication / 2025 Our "Best of" badge program showcases products with the highest ratings... - Calendar / 2026 Our "Best of" badge program showcases products with the highest ratings... Rating Breakdown 4.6 +− Features4.5 Value for Money4.5 Ease of Use4.6 Customer Service4.5 Rating Breakdown 4.6 Features4.5 Value for Money4.5 Ease of Use4.6 Customer Service4.5 ## Homebase Reviewers Verdict Updated September 2026 AI summary - Homebase is a fit for small businesses and hourly teams seeking accessible scheduling and time tracking. - Users appreciate its intuitive interface, reliable time tracking, and built-in team communication tools. - It helps managers coordinate shifts, track hours, and connect with staff efficiently from any device. - Reviewers note pain points like occasional app glitches, limited payroll features, and some delays or bugs. - Homebase works best for small teams with basic scheduling needs, but may not suit those needing advanced reporting or payroll flexibility. ## Homebase alternatives Highest Rated [4.9 (4,877)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (5,311)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (1,300)](https://www.capterra.com/p/121248/When-I-Work/reviews/) Starting price $2.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/153076/Homebase/alternatives/) ## FAQs about Homebase Overview ### What problems does Homebase solve? Homebase solves chaotic staff scheduling, missed shifts, manual timesheets, and scattered team communication by putting schedules, clock-ins, shift swaps, time-off requests, and messaging in one place. Small businesses, restaurants, retail shops, nonprofits, and managers of hourly or shift-based teams benefit most from faster payroll prep, better staffing visibility, and fewer back-and-forth updates. Answer based on 557 reviews Overview ### Which roles and teams benefit most from Homebase? Homebase is most used by small business owners, general managers, office managers, and operations leaders who need to run daily workforce operations efficiently. Frontline hospitality and retail teams use it for scheduling, time tracking, shift communication, and labor oversight, while executives rely on it to monitor staffing, attendance, and payroll readiness. Answer based on 1128 reviews Overview ### What company size and industries is Homebase built for? Homebase is built for small businesses, with 94% of reviewers from that segment, especially in Food & Beverages at 17%. It also serves retail at 12% and restaurants at 11%, aligning with its stated focus on cafes, healthcare, beauty, home services, and professional services. Answer based on 1153 reviews Features and Usability ### What are the key features of Homebase? Homebase includes core scheduling and time tools like employee scheduling, shift management, time tracking, and clock in/out with mobile access. Differentiating features include payroll, team messaging and notifications, time off requests and shift swapping, plus GPS-based location controls and labor cost reporting for multi-location teams. Answer based on 609 reviews Pricing ### How much does it cost and what fees or limitations are included? Homebase offers a free Basic plan, with paid plans starting at $30/month for Essentials, then Plus at 70 and All-in-one at 120; annual billing saves 20%, and a free trial is available. Reviewers say the free tier covers basics well, but features like mobile time clock and some approvals require upgrades. Answer based on 162 reviews Integrations ### Which third-party tools and platforms does Homebase integrate with? Homebase integrates with Clover, Square Point of Sale, QuickBooks Online, ADP Workforce Now, and BambooHR, with additional catalog support for Toast POS, Shopify POS, and Gusto. It supports over 20 integrations overall, spanning point of sale, payroll, HR, hiring, and accounting systems used by small businesses. Answer based on 95 reviews Getting Started and Support ### How easy is it to onboard and train a team on Homebase? Homebase is generally quick to onboard, with many teams needing little to no formal training for scheduling, time clocks, and messaging. It offers in-person training, live online sessions, webinars, documentation, and videos. Staff and first-time users often learn fast, while managers and business owners may need more guidance on settings and advanced functions. Answer based on 21 reviews Getting Started and Support ### What customer support options does Homebase offer, and how do users rate the experience? Homebase offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as quick, friendly, and effective, especially during setup and troubleshooting. Some report slower response times, uneven issue resolution, limited availability for urgent needs, and occasional difficulty reaching the right representative. Answer based on 163 reviews Security ### How does Homebase handle data security and access control? Homebase uses passwords, periodic automatic logout, multiple permission levels, administrative controls, and a secure website for reviewing and correcting time records. Employees can manage their own accounts and clock in from phones with admin permission. Some reviewers note missing two-factor authentication, limited admin role customization, password hassles, and less-secure applicant texting. Answer based on 20 reviews ## Who uses Homebase? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and accessible platform 95% positive reviews out of 237 Most users comment ease of use streamlines daily tasks, setup, and training, boosting overall productivity. Limited payroll and billing features 46% negative reviews out of 105 Some reviewers feel pay and wages management lacks flexibility, with restricted features and challenging subscription or refund processes. Jamie R. Chief Operations Officer, 11 - 50 employees. "Finally, I cancelled my service and they still charged my account, again tried to get this fixed but AI did not understand and I did not receive a call back, I had to call the sales phone number to actually find someone who was capable of fixing my problem. " Centralized team messaging tools 94% positive reviews out of 90 Most reviewers indicate team communication features simplify group messaging, coordination, and foster a connected work environment. Emir I. Dispatch Operations and Quality Manager, 11 - 50 employees. "The ability to communicate with my team directly through the app was also a huge plus, as it streamlined our workflow and reduced the need for multiple communication tools." Recurring software glitches 51% negative reviews out of 78 Some users report bugs and issues, such as app crashes, inaccurate records, and login or location errors. Efficient employee time management 93% positive reviews out of 87 Most reviewers describe time tracking as straightforward, reliable, and effective for monitoring hours, attendance, and scheduling. Gio V. Sales Coordinator, 11 - 50 employees. "Homebase makes employee scheduling, time tracking, and communication very easy and saves managers a lot of time." Frequent lags and slow response 81% negative reviews out of 43 Most users report performance and speed issues, including slow loading, delayed updates, and time-consuming adjustments. ## Features AI summary Based on 10,047 Employee Scheduling reviews Capterra data shows that buyers of employee scheduling software rank the following features as their top priorities: - **Timesheet Management** (**51%** of reviewers rated this feature as critical) - **Mobile Access** (**52%**) - **Employee Management** (**42%**) Homebase supports all three of the features reviewers value most: **Timesheet Management**, **Mobile Access**, and **Employee Management**. Together, these capabilities help businesses track hours accurately, give staff easy access to schedules and updates from anywhere, and manage employee information in one place, allowing teams to stay organized and keep day-to-day scheduling work efficient. Timesheet Management 4.7 (179) 61.45% of 179 reviewers that rated this feature as important or highly important With this capability, you can easily track, edit, and approve employee hours, breaks, and overtime. Reviewers appreciate its user-friendly interface, real-time updates, payroll integration, and the ability to correct mistakes quickly from any device. Mobile Access 4.6 (224) 64.73% of 224 reviewers that rated this feature as important or highly important This characteristic lets you and your team access schedules, clock in/out, and communicate from anywhere. Some reviewers find mobile access essential and convenient, though a few mention occasional app limitations or device compatibility issues. Employee Management 4.8 (16) 81.25% of 16 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Online Time Clock 4.7 (143) 49.65% of 143 reviewers that rated this feature as important or highly important It gives you a straightforward way for employees to clock in and out from multiple devices. Reviewers indicate it’s easy to use, helps track hours accurately, supports remote clock-ins, and saves time compared to manual methods. Schedule Distribution 4.7 (95) 68.42% of 95 reviewers that rated this feature as important or highly important Assign and distribute work schedules to individual employees or teams within an organization Employee Database 4.6 (237) 66.24% of 237 reviewers that rated this feature as important or highly important You can store and access all employee information, including contact details, roles, and payroll data, in one place. Reviewers appreciate having everything organized, easy to update, and accessible for both managers and staff. Homebase 101 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Time Capture: Automate recording of time to reduce human error - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Candidate Tracking: Record interactions, notes, and developments with candidates - Careers Page: Web page to host job postings, show role descriptions or receive applications from potential candidates - Chat/Messaging: Communicate using direct chat or messages within the system - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Direct Deposit: Digitally deposit correct payroll amounts into individual employee's bank accounts - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Forms: Digital forms that are shared and accessed online - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Database: You can store and access all employee information, including contact details, roles, and payroll data, in one place. Reviewers appreciate having everything organized, easy to update, and accessible for both managers and staff. - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Handbook: Create and share a new employee handbook with helpful information - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Scheduling: Homebase offers intuitive scheduling with drag-and-drop, templates, and instant updates. Users think it’s easy to build, adjust, and view schedules, swap shifts, and track time off, making it efficient for both managers and employees. - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - FMLA Administration: Track employee time off under the family and medical leave act (FMLA) - For Cloud: Software that is accessible through the cloud with an active internet connection - For Small Businesses: Designed for small businesses - Forecasting: Form predictions based on past and present data/trends - Group Messaging: Group messaging lets multiple people carry on a group conversation - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview - Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) - Labor Cost Calculator: Calculate labor costs associated with employing a workforce, including wages, salaries, benefits - Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects - Labor Management: Manage the attendance, schedule, and payroll of the labor workforce - Leave Tracking: Manage and track employee attendance - Messaging: Communicate using messages within the system - Mobile Access: This characteristic lets you and your team access schedules, clock in/out, and communicate from anywhere. Some reviewers find mobile access essential and convenient, though a few mention occasional app limitations or device compatibility issues. - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Multiple Billing Rates: Different tiers of pricing and billing for different employees and situations - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Offline Time Tracking: Track employee and task times without internet connection - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Time Clock: It gives you a straightforward way for employees to clock in and out from multiple devices. Reviewers indicate it’s easy to use, helps track hours accurately, supports remote clock-ins, and saves time compared to manual methods. - Online Time Tracking: Track employee and task times using internet connection - Orientation Workflow Management: Create orientation programs for new employees or students - Overtime Calculation: Manage and record overtime hours for hourly employees - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more - Punch card: Clock in and out online or with a card - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Allocation: Assign available resources to various projects and tasks - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Resume Storage: Upload and store resumes - Schedule Distribution: Assign and distribute work schedules to individual employees or teams within an organization - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shift Management: Facilitate the scheduling and coordination of employee shifts - Shift Scheduling: Schedule shifts via online calendars and available employees - Shift Swapping: Managing and trading shift details between employees - Sick Leave Tracking: Track and manage sick leave time - SMS Messaging: Send messages via SMS - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Off Requests: Tools that allow employees to request/schedule time off - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: With this capability, you can easily track, edit, and approve employee hours, breaks, and overtime. Reviewers appreciate its user-friendly interface, real-time updates, payroll integration, and the ability to correct mistakes quickly from any device. - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (1,153) 4.5 Based on 1,153 reviews ## Pricing Value for money 4.5 (975) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/153076/Homebase/pricing/) Essentials $30.00 Usage Based,Per Month It includes: - Unlimited employees - Advanced scheduling - Advanced time tracking - Team Communication - Payroll add-on available - Save 20% with annual plans Plus $70.00 Usage Based,Per Month It includes: - Hiring - PTO & time-off controls - Departments & permissions - Payroll add-on available - Save 20% with annual plans All-in-one $120.00 Usage Based,Per Month It includes: - Employee onboarding - Labor cost management - HR & compliance - Payroll add-on available - Save 20% with annual plans Payroll Add-On Contact Vendor for Pricing It includes: - Unlimited payroll runs - W-2s and 1099s - Automated payroll tax payments & filings - Direct deposit & printable checks - Employee self-onboarding Value for money 4.5 (975) 4.5 Based on 975 reviews ## Integrations [ ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ Rippling](https://www.capterra.com/p/172127/Rippling/)[ Gusto](https://www.capterra.com/p/131882/Gusto/)[ Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[ Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (920) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (920) 4.5 Based on 920 reviews ## User reviews Overall rating 4.6 Based on 1,155 reviews Filter by rating 5(831) 4(245) 3(53) 2(10) 1(16) Mentioned topic Sorted by most recent KH Kira H. Software Reviwer Information Services ### "Essential all-in-one hub " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 15, 2026 Homebase has simplified our daily scheduling and team coordination. Having a mobile platform where staff can view shifts, trade coverage, and request time off directly has significantly cut down on back-and-forth messaging. The GPS clock-in feature and automatic timesheet calculations save several hours during payroll processing every week. While the platform is very intuitive for both managers and staff, some of the higher-tier plan limitations and occasional mobile sync delays can be frustrating. Overall, it is a solid, reliable choice for small-to-medium businesses managing hourly workers Pros Simple, intuitive setup,The interface is clean, making onboarding easy for team members of all tech backgrounds.Another thing i enjoyed was All-in-one workspace, Bundling shift scheduling, mobile clock-ins, shift trading, and messaging in one app keeps everything organized. Cons Basic reporting depth, the Standard reporting options cover the essentials well, but custom operational reporting is limited on entry-tier plans, i also noticed an Occasional mobile app lag, Staff members periodically experience minor syncing delays or glitches when clocking in via mobile GPS. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LS Lex S. OPS Consumer Services ### "Revie Homease" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 September 12, 2026 Pros Our company used it check our work hours and productivity. It was easy to use, we loved that it was an app. We were able to collaborate with other teams as well, very easy to use. Cons Occasional glitch in the notification system. Having to clocking in and out, and t timesheet could be easily done however it took time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Justin B. Owner Retail ### "5 year user" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 24, 2026 Overall I am enjoying using Homebase. It does almost everything we could ask for. Will cotninue to use. Pros Its price and the ease of using the platform. We have been using it for about 5 years now and it really has been without flaws. Cons I wish it would auto update times for breaks. We offer paid 30 minute lunch breaks, but have to manually adjust for those. Switched from [TimeClock Plus](https://www.capterra.com/p/21548/TimeClock-Plus/) Had to use physical timecards which got tricky and they were easily lost Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 27, 2026 Thank you for this thoughtful review and for five years with Homebase. We're glad the platform's affordability and ease of use have made scheduling and time tracking simple for your team, and that moving off physical timecards has been a clear improvement. We appreciate the note about automatic break adjustments for paid 30-minute lunches. Your feedback has been shared with our product team as we continue improving time tracking. Thank you for being part the best part of Homebase! 💜 DD Dean D. Admin Support Education Management ### "Homebase Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 August 14, 2026 Pros The app is very easy to use. Clocking in and tracking the hours we work at our offices. It is cost-effective and easy for our managers to communicate with us should any problem arise. Cons There was concern that our location was tracked outside our workspace, i.e., going for lunch or break. However, that was quickly dispelled by looking up the knowledge base. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 17, 2026 Dean, thank you for taking the time to share your feedback on Homebase. We're glad to hear Homebase has been supporting your team, and we appreciate you highlighting areas across ease of use, features, and support. If there's anything specific we can improve to make Homebase an even better fit for your team, please don't hesitate to reach out to our support team. Thank you for being part the best part of Homebase! 💜 KT Karen T. Vet Tech Veterinary ### "Homebase is Awesome! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 1, 2026 Experience is good. I like how this app does it all. We are all able to view our scheduled any time we want. We are able to communicate and create tasks for others Pros The thing I like most about Homebase is the connectivity. I am able to communicate with everyone on the team on different channels, it keeps all the conversations in one place. Cons There isn't something I don't like at the moment. Every aspect that I use has come in handy during my shifts. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 4, 2026 Thank you for the wonderful review! We're so glad the connectivity has been a highlight for you — keeping team communication organized across different channels and in one place is exactly what we aim for. It's great to hear that scheduling visibility, messaging, and task creation are all coming in handy during your shifts. Thank you for being part the best part of Homebase! 💜 AM Amy M. Finance Manager Museums and Institutions ### "Homebase is a good basic payroll and scheduling service." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 July 9, 2026 Scheduling and payroll processing are very user-friendly. Value for services is reasonable although if the tax processing and communication with support for tax processing does not improve, we will have to move to another provider. All reports (and more reports) available could be more sophisticated to keep up with other payroll software available. Pros Homebase does both scheduling and payroll. The timesheet function then matches the employee's time to their schedule making it easy to review for errors or employee issues. The payroll processing is very quick and user friendly. Cons Payroll tax payment processing. One of our payments was not done in a timely manner. Follow-up with Homebase support, that seems to use an outside source for payroll tax filing and payment, took more than 6 months to resolve and the tax authority still shows us as delinquent and owing penalties. I could not speak directly with a payroll tax processing support person. Switched from [Paychex](https://www.capterra.com/p/119841/Paychex-Flex/) Paychex Flex PEO was too expensive for use with our part-time employees which is the bulk of our work force. We were already using Homebase for Scheduling these employees and decided to try Homebase payroll as a solution. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/) [CoAd](https://www.capterra.com/p/156904/PrimePay/) Reasons for choosing Homebase We were already using Homebase for scheduling and pricing was competitive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 13, 2026 Thank you for this thorough review. We're glad Homebase's combined scheduling and payroll has worked well for your team — particularly the timesheet function matching employee time to scheduled hours for easy error review, and the quick, user-friendly payroll processing at a reasonable value for part-time-heavy workforces. We sincerely apologize for the payroll tax payment delay and the extended resolution time with support. That experience does not reflect the standard we hold ourselves to, and we are sharing your feedback directly with our payroll tax and support teams. Your note on expanding reporting sophistication has also been passed along to our product team. Thank you for being part of the Homebase community! JH Jeff H. Front end Manager Medical Practice ### "Great for Small Businesses Looking to Stay Organized" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 24, 2026 Overall, I’ve had a pretty positive experience with Homebase. It’s made things like scheduling employees, tracking hours, and keeping up with team communication a lot easier because everything is in one place. It’s simple enough for both managers and staff to use without much training, and it has definitely cut down on a lot of the back-and-forth that used to come with managing schedules. There are occasional small glitches or syncing issues, but nothing that has seriously disrupted how we use it day to day. Pros In terms of value, I think Homebase offers a lot for the price, especially for small businesses. It’s nice having scheduling, time tracking, messaging, and payroll-related tools all bundled together instead of having to juggle multiple apps. Customer support has been helpful when I’ve reached out, although sometimes it does take a bit longer to get a response depending on how busy they are. Cons It’s not perfect. I’ve run into a few minor bugs and occasional delays with syncing, which can be frustrating when things are time-sensitive. Some of the reporting and customization options also feel a bit limited if you need something more advanced. Even so, overall it’s been a reliable tool that makes managing a team a lot less stressful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 1, 2026 Thank you for your thoughtful review. We're glad Homebase delivers strong value for your small business by bringing scheduling, time tracking, messaging, and payroll together in one place, cutting down on the back-and-forth of managing a team. We're especially pleased it's simple enough for both managers and staff to use with little training. We've shared your feedback on the syncing delays, minor bugs, and advanced reporting and customization options with our product team, and your note on support response times with our support team. We appreciate you helping us improve. Thank you for being part of the Homebase community! NM Natasha M. Founder Retail ### "Great time keeping platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2026 It was a great platform when I was using it, it was great for time-tracking and the customer support team were really helpful as well. I have used that for a year before moving over to a more suitable platform. Again great for startups especially if you are new to time-tracking platforms. Pros I liked the fact that you can schedule your timing and tasks on homebase. Its ease of use is straight forwards as well. It is also value for money especially if you are a startup business with 1-2 people. you can start by using the free plan before investing in the paid version. Cons The paid version had the things i needed which i wish were available on the free plan. So scheduling time off, it is something i needed but. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 24, 2026 Thank you for your thoughtful review. We're delighted Homebase made scheduling and time-tracking easy and delivered value for your startup, and that our customer support team served you well. We appreciate your note on time-off scheduling in the free plan and have shared it with our product team for consideration. We're grateful to have supported your business, and wish you continued success. Thank you for being part of the Homebase community! RD Rita D. Executive Admin Retail ### "Neat simple app for all that we need!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 June 6, 2026 We were customers a few years ago, before they did payroll, so we tried another system that was complex and confusing. Once they added payroll for nonprofits, we signed up again and are happy we did! Pros It's very simple and user-friendly. It does payroll, time tracking and scheduling all in one place. Previously, we had to use two separate apps to get all these features. Cons it doesn't connect with our small proprietary POS system for sales numbers, but that's not a big deal for us. They did mess up on our taxes and owe us for taxes they paid in error. It's taking a long time for them to respond to that. Switched from [Gusto](https://www.capterra.com/p/131882/Gusto/) [Paylocity](https://www.capterra.com/p/86714/WebPay/) Paylocity was to complex and hard to understand. Gusto didn't have time tracking and scheduling at the time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 10, 2026 Thank you for sharing your experience with Homebase. We're delighted to hear that having payroll, time tracking, and scheduling all in one place has simplified your workflow, and that our nonprofit payroll made returning to Homebase the right choice. We're sorry to hear about the delay in resolving the tax error. This is not the experience we want for you, and we're sharing your feedback with the appropriate team so it can be addressed properly. Thank you for being part of the Homebase community! JB Joe B. System Administrator Restaurants ### "5-Star Review: Homebase via Clover – A Game-Changer for Our Coffee Shop Operations" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 4, 2026 Pros As the IT Admin at a busy coffee shop, I've evaluated and implemented dozens of tools over the years to keep our POS running smoothly, staff managed efficiently, and labor costs under control. Homebase integrated with our Clover POS has been one of the best additions we've made. It seamlessly extends Clover's strengths without forcing us to rip and replace anything. Cons The free tier covers most of what we need (time clock + basic scheduling). Paid plans unlock deeper payroll and HR features, but even the basics deliver massive ROI for Clover users. Occasional minor sync hiccups during high-traffic updates, but support responds quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 8, 2026 Thank you for this thoughtful review. We're delighted to hear that Homebase has been one of the best additions for your coffee shop, and that the Clover POS integration seamlessly extends your existing setup for time tracking, scheduling, and labor cost management. We appreciate your note on the occasional sync hiccups during high-traffic updates and are glad our support team has been responsive—we'll continue working to make that experience even smoother. Thank you for being part of the Homebase community! [View all Reviews](https://www.capterra.com/p/153076/Homebase/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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