# Homebase Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Homebase Software - reviews, pricing plans, popular comparisons to other Employee Scheduling products and more. Source: https://www.capterra.com/p/153076/Homebase --- # Homebase Software Review 2026: Features, Integrations, Pros & Cons Last updated on February 25, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Homebase ## What is Homebase? Homebase makes employee scheduling fast and accurate with drag-and-drop tools, templates, availability tracking, and auto-alerts for overtime or conflicts. Publish schedules instantly and manage shift swaps and updates in the app to save hours each week. Sign up for your free trial of Homebase today. ## What is Homebase used for? [Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Time Clock](https://www.capterra.com/time-clock-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/) Overall rating Based on 1,142 user reviews Reviews sentiment Positive 93% Neutral 5% Negative 2% Pros & cons Streamlined daily business operations Centralized team messaging platform Limited pay and wage features Recurring software glitches Starting price $30 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Homebase alternatives Highest Rated [4.9 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (1,270)](https://www.capterra.com/p/121248/When-I-Work/reviews/) Starting price $2.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/153076/Homebase/alternatives/) ## Who uses Homebase? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Streamlined daily business operations 95% positive reviews out of 232 Most users report ease of use makes training, setup, and daily tasks simple, reducing workplace stress. Limited pay and wage features 45% negative reviews out of 94 Some users say pay and wage management lacks flexibility, requires upgrades, and presents challenges with refunds. lindsey W Bakery Manager, 11 - 50 employees. "Some of the functions don't work unless you want to pay an additional fee" Centralized team messaging platform 94% positive reviews out of 83 Most reviewers find team communication tools improve collaboration, keep everyone informed, and boost productivity. Chancey G Office manager, 2 - 10 employees. "This app took all the chaos of scheduling my entire team and turned it into a easy open way to communicate as a team or individually which in turn increased the entire morale and productivity of my business." Recurring software glitches 51% negative reviews out of 74 Some reviewers report persistent bugs and glitches disrupt timekeeping, app stability, and basic daily functions. Efficient employee time management 92% positive reviews out of 80 Most users comment time tracking features simplify scheduling, accurately record hours, and help manage payroll. Samuel M Popcorn Shop, 2 - 10 employees. "It makes my job so easy when it comes to keeping up with employees & tracking their hours." Frequent lag and slow response 82% negative reviews out of 40 Most reviewers describe performance and speed issues, including lag, slow loading, and time-consuming updates. Emir I Dispatch Operations and Quality Manager, 11 - 50 employees. "One area where Homebase could improve is the occasional lag in the app, which sometimes made it difficult to update schedules in real-time." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 4.6 (215) 63.72% of 215 reviewers that rated this feature as important or highly important You get flexible access to schedules, time tracking, and communication from your phone. Reviewers appreciate the convenience for remote teams and shift swaps, but some mention reduced tablet support and occasional app usability issues for managers. Payroll Management 4.3 (215) 60.00% of 215 reviewers that rated this feature as important or highly important Homebase helps you monitor, calculate, and process payroll efficiently, with pay visibility and easy exports. Some reviewers find integration with QuickBooks and ADP helpful, but others mention limited compatibility with Gusto and other accounting software. Timesheet Management 4.7 (172) 59.88% of 172 reviewers that rated this feature as important or highly important Homebase offers straightforward timesheet management, letting you easily review, edit, and track staff hours. Reviewers appreciate the simple corrections, overtime alerts, and payroll integration, though some mention QuickBooks integration issues and occasional manual data entry. Employee Scheduling 4.7 (144) 61.11% of 144 reviewers that rated this feature as important or highly important With this capability, you can quickly create, adjust, and share schedules using drag-and-drop and templates. Reviewers appreciate the intuitive interface, instant updates, shift trades, and easy access, though some mention printing limitations and less mobile-friendly scheduling. Online Time Clock 4.7 (143) 49.65% of 143 reviewers that rated this feature as important or highly important It gives you an easy way for employees to clock in/out from multiple devices and locations. Users think it’s simple, reliable, and saves time, with GPS and overtime notifications, though some report glitches and limited device compatibility. Employee Database 4.6 (233) 65.67% of 233 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Homebase 92 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Continuous profile-based stream of news and activity Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Track, manage and store the applications of potential future members, customers or candidates Manage the process of evaluating documents or requests submitted for approval Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Automatically create schedules based on business needs or employee availability and qualifications Automate recording of time to reduce human error Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Track billable hours and/or non-billable expenses for work performed Track and manage schedules and meetings via an integrated calendar Record candidates' information such as role, professional qualifications, experiences, skills or attributes Record interactions, notes, and developments with candidates Web page to host job postings, show role descriptions or receive applications from potential candidates Communicate using direct chat or messages within the system Track employees' arrival and departure timings for payroll purposes Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Alter the layout and content of reports Import and export data to and from software applications Online forums/groups where users can ask questions, share ideas, best practices, etc. Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Digital forms that are shared and accessed online Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Electronic storage of staff/employee contact information and job status in a centralized repository Create and share a new employee handbook with helpful information Track employee schedules, availability, and performance across projects and tasks Process of familiarizing new employees with the company, their position, and responsibilities Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics With this capability, you can quickly create, adjust, and share schedules using drag-and-drop and templates. Reviewers appreciate the intuitive interface, instant updates, shift trades, and easy access, though some mention printing limitations and less mobile-friendly scheduling. Public or private sharing of digital files such as documents, audio/video, images, and more Track employee time off under the family and medical leave act (FMLA) Software that is accessible through the cloud with an active internet connection Designed for small businesses Form predictions based on past and present data/trends Automatically find mutually available meeting time slots across multiple calendars Plan, organize and set up the date, time and location of a candidate's individualized interview Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) Calculate labor costs associated with employing a workforce, including wages, salaries, benefits Report on the allocation and distribution of labor costs across projects Manage the attendance, schedule, and payroll of the labor workforce Manage and track employee attendance Communicate using messages within the system You get flexible access to schedules, time tracking, and communication from your phone. Reviewers appreciate the convenience for remote teams and shift swaps, but some mention reduced tablet support and occasional app usability issues for managers. Notifications via mobile devices Manage and support multiple locations Different tiers of pricing and billing for different employees and situations Track employee and task times without internet connection Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service It gives you an easy way for employees to clock in/out from multiple devices and locations. Users think it’s simple, reliable, and saves time, with GPS and overtime notifications, though some report glitches and limited device compatibility. Track employee and task times using internet connection Create orientation programs for new employees or students Manage and record overtime hours for hourly employees Homebase helps you monitor, calculate, and process payroll efficiently, with pay visibility and easy exports. Some reviewers find integration with QuickBooks and ADP helpful, but others mention limited compatibility with Gusto and other accounting software. View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Engage in direct, instant messaging with customers, users, etc. Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Assign available resources to various projects and tasks Process of planning, scheduling and executing the optimal and effective use of human capital across projects Upload and store resumes Assign and distribute work schedules to individual employees or teams within an organization Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Facilitate the scheduling and coordination of employee shifts Schedule shifts via online calendars and available employees Managing and trading shift details between employees Track and manage sick leave time Send messages via SMS Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Track and manage employee time-off, vacation, and sick leave requests Tools that allow employees to request/schedule time off Measure and track time including hours worked and paid time off (PTO) Homebase offers straightforward timesheet management, letting you easily review, edit, and track staff hours. Reviewers appreciate the simple corrections, overtime alerts, and payroll integration, though some mention QuickBooks integration issues and occasional manual data entry. Request, track, and manage time off requests and vacation time Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (1,140) 4.5 Based on 1,140 reviews ## Pricing Value for money 4.6 (964) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/153076/Homebase/pricing/) Essentials $30.00 Usage Based,Per Month It includes: - Unlimited employees - Advanced scheduling - Advanced time tracking - Team Communication - Payroll add-on available - Save 20% with annual plans Plus $70.00 Usage Based,Per Month It includes: - Hiring - PTO & time-off controls - Departments & permissions - Payroll add-on available - Save 20% with annual plans All-in-one $120.00 Usage Based,Per Month It includes: - Employee onboarding - Labor cost management - HR & compliance - Payroll add-on available - Save 20% with annual plans Value for money 4.6 (964) 4.6 Based on 964 reviews ## Integrations [ ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[ Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ Rippling](https://www.capterra.com/p/172127/Rippling/)[ Gusto](https://www.capterra.com/p/131882/Gusto/)[ Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[ Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (908) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (908) 4.5 Based on 908 reviews ## User reviews Overall rating 4.6 Based on 1,142 reviews Filter by rating 5(827) 4(238) 3(52) 2(10) 1(15) Mentioned topic Sorted by most recent Justin L. General Manager Food & Beverages ### "Does the job/s" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 30, 2026 Generally I like it fine. I’ve used several apps-‘ especially regarding scheduling, I do wish it worked a little more intuitively - especially on touch devices - overall it works fine. Pros Comprehensive functionality - a one stop shop for all info for all staff. Helps especially from management side to have this in one spot. Cons Occasional glitches, iOS, macOS compatibility - wish the app functioned better for higher level needs- scheduling etc. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 1, 2026 Thank you for your review! We're glad Homebase serves as a comprehensive, one-stop solution for your team's needs, particularly from a management perspective. We appreciate your feedback on iOS and macOS compatibility and the scheduling experience on touch devices — we'll pass this along to our product team. Thank you for being part of the Homebase community! Stenie O. CEO Admin Restaurants ### "Homebase- Great Scheduling System and Payroll Integration for Small Businesses." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2026 It is a great place for chat and communication. Provides real-time clock-in and clock-out for employees. It is secure for management to make their schedule, and for employees to access it on their mobile devices. It is great for management as it also offers payroll integration. It provides checklist, and task reducing making communication easy. Pros Homebase can be accessed from anywhere with just a few clicks. Homebase helps reduce a lot of manual labor. It is definitely value for money as it can be accessed for free. If not, Homebase also has flexible pricing based on the company's needs. It has readily available customer support. Cons It is simple to use, so really nothing to like least about Homebase. Considering that the Basics is free, a lot of small businesses can benefit from it. However, if you have more than 10 employees, for example, you can pay for their next cheaper version, and pay a few extra cents to add each extra employee, and benefit more of its features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 12, 2026 Thank you for the kind and detailed review! We're glad Homebase is helping reduce manual work and that our flexible pricing makes it accessible for businesses of all sizes. It's great to hear the scheduling, communication, and payroll integration features are all landing well for your team. We appreciate you taking the time to share your experience! AU Anonymous User Interpreter Education Management ### "Recommend for sure" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 9, 2026 Overall I have enjoyed using this software because it is very helpful and very well displayed, and they offer good products. Pros I like that you can navigate this software with minimal directions. Everything is very well displayed, you don't get lost. Cons The least I like about it are all the notifications you get sent to your email. You have to go to settings and change that. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 11, 2026 Thank you for taking the time to share your experience! We're pleased to hear that the interface is intuitive and that our product display has supported a positive experience for you. We appreciate your feedback regarding email notification defaults and have taken note of this as an area for improvement. It's great to know that overall, the platform has been a valuable tool for your needs. We look forward to continuing to support you! Sierra H. Leasing manager Marketing and Advertising ### "Make going to work great again ! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 29, 2026 My overall experience is one that has been great so far , and my employees love the fact that they are able to clock in from their phone Pros What is like the most is that I’m able to keep up with my worked hours throughout the week . I also love the feature where once I’m clocked out , I’m able to pull money from that days pay which is extremely helpful Cons Nothing . The platform is very self explanatory and user friendly . I created an account and was able to immediately navigate the system . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 10, 2026 Thank you so much for the thoughtful review! We’re really glad to hear that Homebase makes it easy for you to track your hours throughout the week and that same-day pay access has been such a helpful feature for you. It’s great to know the platform felt intuitive right from the start—that’s exactly what we aim for. We also love hearing that your team enjoys clocking in from their phones. Thanks for sharing your experience, and we’re excited to keep supporting you and your employees! RM Rachael M. Server Food & Beverages ### "A user friendly yet customizable one-stop shop for managing employees and teams" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 29, 2026 An excellent experience overall as the software is so user friendly yet offers a lot of advanced features and customization. If you are lucky to have two employers both using Homebase, schedule management along with tracking earnings, team messages, etc. is effortless because you can have multiple teams on the same app that you can toggle between. Pros The most beneficial feature of Homebase for me now is the ease of managing multiple schedules if multiple employers are using the app as you can easily toggle back and forth between teams. It also remains incredibly versatile for scheduling, clocking in for shifts, managing hours and adjusting work hours, as well as communicating across the team/management. I also like that you can keep track of hours and anticipated earnings to ensure hours are clocked in accurately and earnings are also computed accurately. The fact that it can be accessed on a mobile device and mobile device can be used to clock-in is extra convenient too. Cons Notifications not coming through consistently remains an issue periodically but has significantly reduced compared to before. The only other issue is that the clocking in feature on a mobile device can be a little inconsistent and not always work. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 12, 2026 Thank you for such a thoughtful and detailed review — we really appreciate you sharing your experience! We’re especially glad to hear that managing multiple teams across different employers has been seamless for you. The ability to toggle between teams, track hours and anticipated earnings, communicate easily, and clock in from a mobile device are all features we’ve worked hard to make intuitive and reliable, so it’s great to know they’re making a real difference in your day-to-day. We also appreciate your honest feedback about notifications and occasional mobile clock-in inconsistencies. While we’re glad to hear improvements have already been noticeable, your input helps us continue refining performance and reliability. Thanks again for highlighting both the versatility and ease of use — that balance is exactly what we aim to deliver for teams of all sizes. SM Soren M. Server Food & Beverages ### "Simple, easy, and cost-effective" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 January 27, 2026 My coworkers and I found it efficient, effective. With the cost of the platform. You get what you pay for. Pros I liked how effective the time tracking tool was! I could easily log and view a summary of my hours. Cons There were troubles with my staff being able log in and out the system. Homebase did not have an auto clock-out feature. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 6, 2026 Thank you for your feedback! We’re glad to hear you found our time tracking tools effective and easy to use, especially when it comes to logging hours and viewing summaries. We appreciate you calling out the login challenges and the lack of an auto clock-out feature — feedback like this helps guide future improvements. It’s great to hear that overall you and your coworkers found Homebase efficient and a good value for the price. Thank you! Davinder T. Owner Restaurants ### "Good and Easy, but..." 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 January 23, 2026 We use homebase for two different businesses. Overall it is good and easy to use, however they have some back end problems. When logging out of one of my accounts and into another, things get messed up. Sometimes it logs me into the wrong account. Sometimes it logs me into the right account but won't show any data. On the PC I can use incognito mode to log in and it is all good, but the app doesn't work that way, so I have to use the app for just one of my companies. That is a bit of a pain. The pricing is fair, but if the backend issues don't get resolved, I will look for a different solution. Pros Homebase is a easy software to learn. It covers the basics of what we need to do to schedule our team and communicate with them. Cons There are features that would be helpful but are not included lower tier plans, but don't warrant the change in pricing to go to a higher tier. For example, overtime calculation across sites. Or another example would be attaching documents to team members. These things would help, but the price jump to turn them on is too extreme. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 27, 2026 Hi — thank you for your thoughtful feedback. We’re glad to hear Homebase has been easy to use for scheduling and team communication across your businesses. We appreciate your notes on feature access and pricing, as well as the backend issues you’ve experienced when switching between accounts. That’s understandably frustrating and not the experience we aim to provide. We’d love to help get this resolved. You can reach our team directly via in-app chat or email, and we’ll be happy to take a closer look at your setup. Thanks again for sharing your experience — we truly value the feedback. — The Homebase Team SK SAMANTHA K. Grants Development Non-Profit Organization Management ### "Homebase Feedback" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 12, 2026 I liked it overall, I feel that the software could have been a bit more advanced with how quickly it updated and registered outgoing and incoming punches. But overall a good value Pros It was easy to use and to get set up. I loved that it had a cash advance feature and that it showed how much you owed. Cons Sometimes the hours didn’t show until 24 hours later, or if you clocked out it didn’t register so the supervisor had to go back in and manually change it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 14, 2026 Thanks for sharing your experience! We’re glad to hear the platform was easy to set up and that features like cash advances and clear pay visibility were helpful. We appreciate your feedback around punch updates and syncing delays—our team is continually improving time tracking accuracy and real-time updates to reduce the need for manual adjustments. Thanks again for your thoughtful review and for highlighting the overall value of the software. Tomoya K. Sales associate Farming ### "Homebase is convenient." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 9, 2026 My overall experience with homebase was positive. The app is very secure. I love being able to clock in and out on my mobile phone once I have reached my work location. Pros I love how easy it is to understand homebase. The convenience of viewing your work schedule and viewing your paystub is a positive. Cons There was nothing that I did not like about homebase. You can easily check your schedule from any location. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 12, 2026 Thank you for the feedback! We’re glad to hear you find Homebase easy to use and convenient for viewing schedules and paystubs from anywhere. It’s great to know the mobile time clock and location-based clock-in help make your workday smoother and more secure! We appreciate you taking the time to share your positive experience. BS Bridget- S. Director of HR Electrical/Electronic Manufacturing ### "Homebase hits Homeruns " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 January 7, 2026 I’ve been using Homebase for years, and overall, it’s been a great experience. Homebase consistently hits home runs for our company. It helps us communicate and stay connected. It has become a trusted tool we rely on every day. Pros I love how it helps keep my team connected. Everything is in one place for communication, so no one feels out of the loop. Cons It’s not really a dislike, just an area for improvement. Customer support could be more responsive and quicker to resolve issues. Overall, the platform is great, but stronger support would make the experience even better. Switched from [Time Clock MTS](https://www.capterra.com/p/138408/Time-Clock-MTS/) I used Homebase at my previous company (Hospitality) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2026 Thank you for being a longtime Homebase user — we truly appreciate your trust over the years! We’re so glad to hear that Homebase keeps your team connected and that it’s become a reliable, go-to tool for daily communication and scheduling. We also appreciate your candid feedback about customer support responsiveness. We’re continuously working to improve our support experience and ensure issues are resolved as quickly and smoothly as possible. Thanks again for your thoughtful review and for choosing Homebase! 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