---
title: "Homebase Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Homebase Software - reviews, pricing plans, popular comparisons to other Employee Scheduling products and more."
source_url: "https://www.capterra.com/p/153076/Homebase/"
page_type: "product"
language: "en"
publication_date: "2026-11-09"
---

# 

 Homebase Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Homebase

## What is Homebase?

Homebase makes employee scheduling fast and accurate with drag-and-drop tools, templates, availability tracking, and auto-alerts for overtime or conflicts. Publish schedules instantly and manage shift swaps and updates in the app to save hours each week. Sign up for your free trial of Homebase today.

## What is Homebase used for?

[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Time Clock](https://www.capterra.com/time-clock-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/)

Recognitions

Shortlist

Best ease of use

Overall rating

Based on 1,161 user reviews

Reviews sentiment

Positive

93%

Neutral

5%

Negative

2%

Pros & cons

Intuitive and accessible platform

Centralized team messaging tools

Limited payroll and billing features

Recurring software glitches

Starting price

$30

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Attendance Tracking / 2026
-   Employee Scheduling / 2026
-   Scheduling / 2026
-   Time Clock / 2026
-   Team Communication / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Calendar / 2026

Our "Best of" badge program showcases products with the highest ratings...

## Homebase alternatives

Highest Rated

[4.9 (4,886)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (1,301)](https://www.capterra.com/p/121248/When-I-Work/reviews/)

Starting price

$2.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (3,081)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/153076/Homebase/alternatives/)

## FAQs about Homebase

Overview

### What problems does Homebase solve?

Homebase solves scheduling confusion, missed shift changes, inaccurate timecards, and disconnected payroll workflows by centralizing schedules, mobile clock-ins, location verification, time-off requests, shift swaps, team messaging, and payroll-ready hours. Small businesses, retail, hospitality, event, nonprofit, and other hourly teams benefit, especially managers coordinating changing shifts and employees working remotely or across job sites.

Answer based on 913 reviews

Overview

### Which roles and teams benefit most from Homebase?

Homebase is most used by small-business owners, general managers, and operations leaders who manage hourly teams, schedules, and labor costs. Office managers handle timesheets and employee records, while restaurant and retail staff such as baristas and servers use it to view shifts, clock in, and communicate availability.

Answer based on 1132 reviews

Overview

### What company size and industries is Homebase built for?

Homebase is built for small businesses, which account for 94% of reviewers, with Food & Beverages leading at 17%. It supports restaurants, retail, cafes, healthcare, beauty, home services, and professional services for scheduling, time tracking, and payroll. Retail represents 12% of reviewers, while restaurants account for 11%.

Answer based on 1157 reviews

Features and Usability

### What are the key features of Homebase?

Homebase includes employee scheduling, calendar management, and schedule distribution for creating and sharing staff shifts. Its online time clock, clock in/out, and timesheet management record work hours, while payroll management supports pay processing. Mobile access lets employees view schedules, clock in, access payroll information, and receive alerts and notifications.

Answer based on 171 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Homebase offers a free Basic plan, while Essentials starts at $30 per month, Plus at 70, and All-in-one at 120, with a free trial and 20% annual-plan savings. Payroll is an add-on with no listed price. Reviewers value the free basics but report that mobile time clocks and other features require paid upgrades.

Answer based on 162 reviews

Integrations

### Which third-party tools and platforms does Homebase integrate with?

Homebase integrates with over 20 third-party tools, including Clover, Square Point of Sale, ADP Workforce Now, BambooHR, and QuickBooks Online. Its catalog also includes payroll, hiring, and point-of-sale connections such as Gusto, Toast POS, Shopify POS, Paychex, Lightspeed, and Restaurant365.

Answer based on 95 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Homebase?

Homebase is generally easy to onboard, with in-person training, live online sessions, webinars, documentation, and videos available. Reviewers report that frontline staff and nontechnical users often learn scheduling and time-clock tools with minimal instruction. Managers and business owners may need more guidance for settings, upgrades, and advanced functionality.

Answer based on 21 reviews

Getting Started and Support

### What customer support options does Homebase offer, and how do users rate the experience?

Homebase offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as friendly, knowledgeable, and helpful, with many reporting quick resolutions. However, some users cite delayed responses, difficulty reaching support in real time, inconsistent troubleshooting, and unresolved technical issues.

Answer based on 163 reviews

Security

### How does Homebase handle data security and access control?

Homebase uses password-based account access, multiple permission levels, security administration features, and periodic automatic logouts intended as a safety measure. Employees can manage their own accounts and clock in from phones with administrative permission when needed. Reviewers note the lack of two-factor authentication, limited admin-role customization, and occasional password or connectivity issues.

Answer based on 20 reviews

## See trending topics mentioning Homebase

[Is it worth replacing paper timesheets and spreadsheets with time clock software for a company of 11 to 50 hourly employees?](https://www.capterra.com/time-tracking-software/trending-topics/is-it-worth-replacing-paper-timesheets-and-spreadsheets-with-time-clock-software-for-a/)

Last updated on October 26, 2026

### Is it worth replacing paper timesheets and spreadsheets with time clock software for a company of 11 to 50 hourly employees?

Answered by

Capterra Research Analyst Team

[Which time tracking software lets managers build shift schedules and capture clock-ins in the same app for hourly teams?](https://www.capterra.com/time-tracking-software/trending-topics/which-time-tracking-software-lets-managers-build-shift-schedules-and-capture-clock-ins-in/)

Last updated on October 26, 2026

### Which time tracking software lets managers build shift schedules and capture clock-ins in the same app for hourly teams?

Answered by

Capterra Research Analyst Team

[Is When I Work still the right employee scheduling software for a 20-person hourly team, or do Homebase, Connecteam, and Sling give more for the price?](https://www.capterra.com/employee-scheduling-software/trending-topics/is-when-i-work-still-the-right-employee-scheduling-software-for-a-20-person-hourly-team/)

Last updated on October 26, 2026

### Is When I Work still the right employee scheduling software for a 20-person hourly team, or do Homebase, Connecteam, and Sling give more for the price?

Answered by

Capterra Research Analyst Team

[How much does employee scheduling software cost for a 25-person team under per-user, flat-rate, and per-location pricing?](https://www.capterra.com/employee-scheduling-software/trending-topics/how-much-does-employee-scheduling-software-cost-for-a-25-person-team-under-per-user-flat/)

Last updated on October 26, 2026

### How much does employee scheduling software cost for a 25-person team under per-user, flat-rate, and per-location pricing?

Answered by

Capterra Research Analyst Team

## Who uses Homebase?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Intuitive and accessible platform

95% positive reviews out of 237

Most users comment ease of use streamlines daily tasks, setup, and training, boosting overall productivity.

Limited payroll and billing features

46% negative reviews out of 105

Some reviewers feel pay and wages management lacks flexibility, with restricted features and challenging subscription or refund processes.

Jamie R.

Chief Operations Officer, 11 - 50 employees.

"Finally, I cancelled my service and they still charged my account, again tried to get this fixed but AI did not understand and I did not receive a call back, I had to call the sales phone number to actually find someone who was capable of fixing my problem. "

Centralized team messaging tools

94% positive reviews out of 90

Most reviewers indicate team communication features simplify group messaging, coordination, and foster a connected work environment.

Emir I.

Dispatch Operations and Quality Manager, 11 - 50 employees.

"The ability to communicate with my team directly through the app was also a huge plus, as it streamlined our workflow and reduced the need for multiple communication tools."

Recurring software glitches

51% negative reviews out of 78

Some users report bugs and issues, such as app crashes, inaccurate records, and login or location errors.

Efficient employee time management

93% positive reviews out of 87

Most reviewers describe time tracking as straightforward, reliable, and effective for monitoring hours, attendance, and scheduling.

Gio V.

Sales Coordinator, 11 - 50 employees.

"Homebase makes employee scheduling, time tracking, and communication very easy and saves managers a lot of time."

Frequent lags and slow response

81% negative reviews out of 43

Most users report performance and speed issues, including slow loading, delayed updates, and time-consuming adjustments.

## Features

AI summary

Based on 10,047 Employee Scheduling reviews

Capterra data shows that buyers of employee scheduling software rank the following features as their top priorities:

-   **Timesheet Management** (**51%** of reviewers rated this feature as critical)
-   **Mobile Access** (**52%**)
-   **Employee Management** (**42%**)

Homebase supports all three of the features reviewers value most: **Timesheet Management**, **Mobile Access**, and **Employee Management**. Together, these capabilities help businesses track hours accurately, give staff easy access to schedules and updates from anywhere, and manage employee information in one place, allowing teams to stay organized and keep day-to-day scheduling work efficient.

Timesheet Management

4.7 (180)

61.67% of 180 reviewers that rated this feature as important or highly important

With this capability, you can easily track, edit, and approve employee hours, breaks, and overtime. Reviewers appreciate its user-friendly interface, real-time updates, payroll integration, and the ability to correct mistakes quickly from any device.

Mobile Access

4.6 (224)

64.73% of 224 reviewers that rated this feature as important or highly important

This characteristic lets you and your team access schedules, clock in/out, and communicate from anywhere. Some reviewers find mobile access essential and convenient, though a few mention occasional app limitations or device compatibility issues.

Employee Management

4.8 (16)

81.25% of 16 reviewers that rated this feature as important or highly important

Track employee schedules, availability, and performance across projects and tasks

Online Time Clock

4.7 (143)

49.65% of 143 reviewers that rated this feature as important or highly important

It gives you a straightforward way for employees to clock in and out from multiple devices. Reviewers indicate it’s easy to use, helps track hours accurately, supports remote clock-ins, and saves time compared to manual methods.

Schedule Distribution

4.7 (95)

68.42% of 95 reviewers that rated this feature as important or highly important

Assign and distribute work schedules to individual employees or teams within an organization

Employee Database

4.6 (238)

66.39% of 238 reviewers that rated this feature as important or highly important

You can store and access all employee information, including contact details, roles, and payroll data, in one place. Reviewers appreciate having everything organized, easy to update, and accessible for both managers and staff.

Homebase 100 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Activity/News Feed: Continuous profile-based stream of news and activity
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Automatic Time Capture: Automate recording of time to reduce human error
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes
- Candidate Tracking: Record interactions, notes, and developments with candidates
- Careers Page: Web page to host job postings, show role descriptions or receive applications from potential candidates
- Chat/Messaging: Communicate using direct chat or messages within the system
- Clock In/Out: Track employees' arrival and departure timings for payroll purposes
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Customizable Reports: Alter the layout and content of reports
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Direct Deposit: Digitally deposit correct payroll amounts into individual employee's bank accounts
- Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc.
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Forms: Digital forms that are shared and accessed online
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Employee Database: You can store and access all employee information, including contact details, roles, and payroll data, in one place. Reviewers appreciate having everything organized, easy to update, and accessible for both managers and staff.
- Employee Engagement: Tools to improve and measure employee satisfaction and involvement
- Employee Handbook: Create and share a new employee handbook with helpful information
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities
- Employee Portal: Online portal where employees can access and track their own information
- Employee Profiles: Centralized storage for employee data, records, and performance metrics
- Employee Scheduling: Homebase offers intuitive scheduling with drag-and-drop, templates, and instant updates. Users think it’s easy to build, adjust, and view schedules, swap shifts, and track time off, making it efficient for both managers and employees.
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- FMLA Administration: Track employee time off under the family and medical leave act (FMLA)
- For Cloud: Software that is accessible through the cloud with an active internet connection
- For Small Businesses: Designed for small businesses
- Forecasting: Form predictions based on past and present data/trends
- Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars
- Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview
- Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)
- Labor Cost Calculator: Calculate labor costs associated with employing a workforce, including wages, salaries, benefits
- Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects
- Labor Management: Manage the attendance, schedule, and payroll of the labor workforce
- Leave Tracking: Manage and track employee attendance
- Messaging: Communicate using messages within the system
- Mobile Access: This characteristic lets you and your team access schedules, clock in/out, and communicate from anywhere. Some reviewers find mobile access essential and convenient, though a few mention occasional app limitations or device compatibility issues.
- Mobile Alerts: Notifications via mobile devices
- Mobile App: Access the system via a mobile application
- Multi-Location: Manage and support multiple locations
- Multiple Billing Rates: Different tiers of pricing and billing for different employees and situations
- Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved
- Offline Time Tracking: Track employee and task times without internet connection
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Online Time Clock: It gives you a straightforward way for employees to clock in and out from multiple devices. Reviewers indicate it’s easy to use, helps track hours accurately, supports remote clock-ins, and saves time compared to manual methods.
- Online Time Tracking: Track employee and task times using internet connection
- Orientation Workflow Management: Create orientation programs for new employees or students
- Overtime Calculation: Manage and record overtime hours for hourly employees
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more
- Punch card: Clock in and out online or with a card
- Real-Time Chat: Engage in direct, instant messaging with customers, users, etc.
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Resource Allocation: Assign available resources to various projects and tasks
- Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects
- Resume Storage: Upload and store resumes
- Schedule Distribution: Assign and distribute work schedules to individual employees or teams within an organization
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Shift Management: Facilitate the scheduling and coordination of employee shifts
- Shift Scheduling: Schedule shifts via online calendars and available employees
- Shift Swapping: Managing and trading shift details between employees
- Sick Leave Tracking: Track and manage sick leave time
- SMS Messaging: Send messages via SMS
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Task Management: Create, manage and track all task activities and progression
- Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Attendance: Track and manage employee's work hours to improve payroll accuracy
- Time Off Management: Track and manage employee time-off, vacation, and sick leave requests
- Time Off Requests: Tools that allow employees to request/schedule time off
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Timesheet Management: With this capability, you can easily track, edit, and approve employee hours, breaks, and overtime. Reviewers appreciate its user-friendly interface, real-time updates, payroll integration, and the ability to correct mistakes quickly from any device.
- Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.5 (1,156)

4.5

Based on 1,156 reviews

## Pricing

Value for money

4.5 (978)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/153076/Homebase/pricing/)

Essentials

$30.00

Usage Based,Per Month

It includes:

-   Unlimited employees
-   Advanced scheduling
-   Advanced time tracking
-   Team Communication
-   Payroll add-on available
-   Save 20% with annual plans

Plus

$70.00

Usage Based,Per Month

It includes:

-   Hiring
-   PTO & time-off controls
-   Departments & permissions
-   Payroll add-on available
-   Save 20% with annual plans

All-in-one

$120.00

Usage Based,Per Month

It includes:

-   Labor cost management
-   Save 20% with annual plans
-   HR & compliance
-   Employee onboarding
-   Payroll add-on available

Payroll Add-On

Contact Vendor for Pricing

It includes:

-   Unlimited payroll runs
-   W-2s and 1099s
-   Employee self-onboarding
-   Direct deposit & printable checks
-   Automated payroll tax payments & filings

Value for money

4.5 (978)

4.5

Based on 978 reviews

## Integrations

[

ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[

ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[

Rippling](https://www.capterra.com/p/172127/Rippling/)[

Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[

Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[

Square Payroll](https://www.capterra.com/p/170266/Square-Payroll/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (923)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (923)

4.5

Based on 923 reviews

## User reviews

Overall rating

4.6

Based on 1,161 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(834)

4(246)

3(53)

2(10)

1(17)

Mentioned topic

Recent reviews first, then most helpful

Jennifer G.

### "Easy Scheduling and Payroll, but Break Tracking Needs Work"

0.5

November 5, 2026

I use Homebase for scheduling and payroll. Having the schedules ready and payroll automatically calculated with taxes gives me more time to do other things and simplifies my life. It’s easy and user friendly.

Pros

I use Homebase for scheduling and payroll. Having schedules ready and payroll calculated automatically, including taxes, gives me more time to do other things and simplifies my life. It’s easy and user friendly.

Cons

I have an issue with break tracking. Sometimes Homebase shows that a staff member hasn’t taken a break even when they have. If they click on break and take an hour break, I shouldn’t get an alert saying they didn’t receive a break.

Sarah S.

Director of Operations

Used the software for: 1-3 years

### "Love Homebase! Easy to Use & has an App"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 2, 2026

Outstanding. I often recommend it to other Orthodontic practice and office managers. Its easy to used and train the team on. I love that it has an App.

Pros

Easy to use, employees are able to communicate individually and with the whole team, Love that they can submit PTO request

Cons

I wish I could publish the same schedule for 1 employee for the year when other schedules are already published

DM

Doug M.

Owner

Used the software for: 1-3 years

### "Good for scheduling, but I would not trust Homebase with payroll"

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 5, 2026

My overall experience was very mixed. I liked Homebase scheduling and used the company for about five years, but the payroll service created serious problems that outweighed the convenience of having scheduling and payroll integrated. Payroll is too important for repeated errors, poor communication, delayed support, missed tax filings, and situations where employees are not paid on time. I ultimately switched to another payroll provider because I no longer trusted Homebase to handle payroll reliably. I would still consider Homebase for scheduling, but based on my experience, I would not recommend using Homebase for payroll.

Pros

The scheduling features were easy to use and worked well for my small business. I started with the free scheduling product and liked it enough that I eventually upgraded to premium services and payroll. Scheduling was the strongest part of Homebase and was the main reason I stayed with the platform for about five years.

Cons

Payroll and payroll support were the biggest problems. Payroll support was extremely difficult to reach, and the people who answered often could not resolve the issue themselves. Problems were passed to another team with promises of a callback that often never came. I experienced multiple payroll and tax-related errors. In one case, money had already been withdrawn from my bank account for payroll, but Homebase apparently did not recognize the successful withdrawal and attempted it again. The second withdrawal failed, my employees were not paid, Homebase did not notify me, and it took about a week to correct. There were also repeated problems with tax filings. After I switched to another payroll provider, I later learned from the IRS that Homebase had not completed a previous quarter’s tax filings. Homebase had not notified me. When I asked them to correct it, I was told they would only do so if I paid $1,250.

SU

Supervisor

Supervisor

Used the software for: Less than 1 year

### "New user with limited time using "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 30, 2026

Really like the color and layout. Need to use it more to see if I can run reports or anything to better track points.

Pros

I am the end user, and do not have all the features, but I like the employee interface and the ability to leave a note. I just started using this for my temp employees.

Cons

Not able to make any changes to schedule. I can only make notes, but I am also the end user and not the agency handling the temps.

SR

Software Reviwer

Software Reviwer

Used the software for: Less than 1 year

### "Essential all-in-one hub "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 17, 2026

Homebase has simplified our daily scheduling and team coordination. Having a mobile platform where staff can view shifts, trade coverage, and request time off directly has significantly cut down on back-and-forth messaging. The GPS clock-in feature and automatic timesheet calculations save several hours during payroll processing every week. While the platform is very intuitive for both managers and staff, some of the higher-tier plan limitations and occasional mobile sync delays can be frustrating. Overall, it is a solid, reliable choice for small-to-medium businesses managing hourly workers

Pros

Simple, intuitive setup,The interface is clean, making onboarding easy for team members of all tech backgrounds.Another thing i enjoyed was All-in-one workspace, Bundling shift scheduling, mobile clock-ins, shift trading, and messaging in one app keeps everything organized.

Cons

Basic reporting depth, the Standard reporting options cover the essentials well, but custom operational reporting is limited on entry-tier plans, i also noticed an Occasional mobile app lag, Staff members periodically experience minor syncing delays or glitches when clocking in via mobile GPS.

OP

OPS

OPS

Used the software for: Less than 1 year

### "Revie Homease"

4.0

September 14, 2026

Pros

Our company used it check our work hours and productivity. It was easy to use, we loved that it was an app. We were able to collaborate with other teams as well, very easy to use.

Cons

Occasional glitch in the notification system. Having to clocking in and out, and t timesheet could be easily done however it took time.

JB

Justin B.

Owner

Used the software for: 3-5 years

### "5 year user"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 27, 2026

Overall I am enjoying using Homebase. It does almost everything we could ask for. Will cotninue to use.

Pros

Its price and the ease of using the platform. We have been using it for about 5 years now and it really has been without flaws.

Cons

I wish it would auto update times for breaks. We offer paid 30 minute lunch breaks, but have to manually adjust for those.

AS

Admin Support

Admin Support

Used the software for: Less than 1 year

### "Homebase Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

August 16, 2026

Pros

The app is very easy to use. Clocking in and tracking the hours we work at our offices. It is cost-effective and easy for our managers to communicate with us should any problem arise.

Cons

There was concern that our location was tracked outside our workspace, i.e., going for lunch or break. However, that was quickly dispelled by looking up the knowledge base.

VT

Vet Tech

Vet Tech

Used the software for: 3-5 years

### "Homebase is Awesome! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 4, 2026

Experience is good. I like how this app does it all. We are all able to view our scheduled any time we want. We are able to communicate and create tasks for others

Pros

The thing I like most about Homebase is the connectivity. I am able to communicate with everyone on the team on different channels, it keeps all the conversations in one place.

Cons

There isn't something I don't like at the moment. Every aspect that I use has come in handy during my shifts.

AM

Amy M.

Finance Manager

Used the software for: 3-5 years

### "Homebase is a good basic payroll and scheduling service."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

July 12, 2026

Scheduling and payroll processing are very user-friendly. Value for services is reasonable although if the tax processing and communication with support for tax processing does not improve, we will have to move to another provider. All reports (and more reports) available could be more sophisticated to keep up with other payroll software available.

Pros

Homebase does both scheduling and payroll. The timesheet function then matches the employee's time to their schedule making it easy to review for errors or employee issues. The payroll processing is very quick and user friendly.

Cons

Payroll tax payment processing. One of our payments was not done in a timely manner. Follow-up with Homebase support, that seems to use an outside source for payroll tax filing and payment, took more than 6 months to resolve and the tax authority still shows us as delinquent and owing penalties. I could not speak directly with a payroll tax processing support person.

[View all Reviews](https://www.capterra.com/p/153076/Homebase/reviews/)

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