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RenewityRMA

Pricing for RenewityRMA

4.9 (10)
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RenewityRMA has 1 pricing plan

  • No free trial
  • No free version
Credit Card Required: No
Discount: By Seat

Basic

$69
Pricing Model: Per User
Payment Frequency: Per Month
Basic plan includes:
    Not available

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What do others say about RenewityRMA pricing?

Pricing RatingN/A
Value For Money
5.0(10)

Pros

    Read Full Reviews Below
    Lubin A.
    Customer service director
    Electrical/Electronic Manufacturing, 51-200 employees
    Used the software for: 2+ years
    Overall Rating
    5.0
    Ease of Use
    5.0
    Customer Service
    4.0
    Features
    4.0
    Value for Money
    5.0
    Likelihood to Recommend
    9/10
    Reviewer Source
    Source: Capterra
    March 4, 2019

    "Renewity software used to treat tickets and RMA"

    Overall: We are using Renewity since 2013. Our experience using the software is very good. We use it to document and treat all our complaints and requests for information. the software allows us to gather all the information needed by the company to resolve the issues that the clients have with the equipment and answer all the requests for information. We are able to connect a ticket with a RMA and manage the return of marchandise since issuing the RMA until sending the replacement part and receiving the defective part.

    Pros: It is possible to treat tickets and RMA with one system. Customers can organize the information according to their needs. No problems to access the cloud system in 5 years of use. Customer service answers are fast.

    Cons: There are no predesigned reports and graphics to assist managers and users of the system There is no graphics regarding KPI that allow to benchmark When custom modifications are requested the process may be improved.

    Lubin A.
    Customer service director
    Electrical/Electronic Manufacturing, 51-200 employees
    Used the software for: 2+ years
    Overall Rating
    5.0
    Ease of Use
    5.0
    Customer Service
    4.0
    Features
    4.0
    Value for Money
    5.0
    Likelihood to Recommend
    9/10
    Reviewer Source
    Source: Capterra
    March 4, 2019

    "Renewity software used to treat tickets and RMA"

    Overall: We are using Renewity since 2013. Our experience using the software is very good. We use it to document and treat all our complaints and requests for information. the software allows us to gather all the information needed by the company to resolve the issues that the clients have with the equipment and answer all the requests for information. We are able to connect a ticket with a RMA and manage the return of marchandise since issuing the RMA until sending the replacement part and receiving the defective part.

    Pros: It is possible to treat tickets and RMA with one system. Customers can organize the information according to their needs. No problems to access the cloud system in 5 years of use. Customer service answers are fast.

    Cons: There are no predesigned reports and graphics to assist managers and users of the system There is no graphics regarding KPI that allow to benchmark When custom modifications are requested the process may be improved.