Who Uses This Software?

eCommerce business of all scales


Average Ratings

14 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $19.00/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Beeketing
  • beeketing.com/
  • Founded 2011
  • United States

About Beeketing

We build a platform of smart marketing apps to follow your visitors right when they step on your store and gradually drive them down the conversion funnel, then turn them into loyal customers for you. Beeketing apps are made to increase your conversions and online sales automatically.


Beeketing Features

  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Multi-Store Management
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart

Beeketing Reviews Recently Reviewed!


Capterra-loader

The Chat app is awesome!

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: Being able to chat with customers and other people is really important in a business. This chat app makes that easy!

Cons: Sometimes I find it's a little slow with loading or I don't always get the notifications when someone messages me.

Easy Quick Communication

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This is a simple way to chat with other FB users. I can contact my kids and talk to others without downloading another app or program.

Cons: Based on connectivity, which is similar with everything else, this app works, but sometimes it is difficult and frustrating when trouble connecting.

Capterra-loader

I like it since you can have your account open and at the same time be able to chat with your friend

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the way windows open instantly when someone writes to you and how you can see the history of your conversations

Cons: should have an option to be able to automatically delete messages and not be stored for security that others read my messages

Overall: keeps me in touch with my contacts automatically, securely and instantaneously

Very useful with Ecommerce websites, such as Shopify

May 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I used this product on an Ecommerce website I run through Shopify. It allowed my customers to engage with me directly via Facebook messenger, which is a tool most people are already familiar with.

Cons: Unlike a professional chat box on a website, some users were confused about who they were chatting with. They were confused about why Facebook popped up for them instead of a regular chat box.

Ehh.

Apr 25, 2018
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Pros: I mean, it's a chat tool. I don't know that there is anything necessarily amazing about it, but it works.

Cons: There are better tools out there. I guess that the facebook name lends this thing some legitimacy but why not use an existing chat tool?

I've had Sales Pop by Beeketing installed on two of my online stores for a couple months.

Apr 19, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: First and most important, it is FREE. Before finding Sales Pop by Beeketing, I paid monthly for a fancier version of the same application with one of their competitors. It's still up in the air whether having recent sales notifications pop-up on your site is good for conversion rates so Beeketing is a great one to test out.

Cons: In trade for the application being free, they solicit you a lot, trying to upsell their other products and offerings. Also, sometimes the settings reset randomly, so I have to adjust them from time to time to get the look I want. Again, this is a free install, so I'm willing to deal with these cons.

Love this App

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and I am able to communicate much easier than via text or email. Quick response from those using the app.

Cons: Sometimes it takes a while to startup and don't know if that is my phone, connectivity, or the product.

Capterra-loader

Beeketing apps helped me to boost sales efficiently, especially with upselling and cross-selling

Apr 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Their apps are mostly automatically working, so I have not had to adjust manually as many other apps

Cons: Not at all. I'm now happy with their apps features, not to mention their customer support who is always answering my question in a short time.

Cool app and the fact that its free makes it that much better

Mar 19, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like most about this app is that its free this makes it even more amazing. Excellent app and a great support team. I like the ease of use it simple to install and it is there and looks great, I like when apps do that. I also like the way it stays within the store. This is a good solution if you want a chat function and it's advisable to have someone monitor constantly in order to reply fast. If you don't a delayed response is more acceptable with Facebook messenger then it is with a real live chat

Cons: I had one minor technical issue with the app for an unknown reason and their technical service team worked hard to resolve the issue with great communication on their side. Definitely recommend this to any who has a shopify store.

Overall: I would recommend this app to anyone looking to leverage their customer service via a chat app, and to improve their business customer quality service. Great app with good customer support. This is a good solution if you want a chat function and it's advisable to have someone monitor constantly in order to reply fast. If you don't a delayed response is more acceptable with Facebook messenger then it is with a real live chat.

I use this tool from to connect and expand.

Mar 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is a very useful application. I like how you can separate personal facebook messenger with Quick Facebook Chat. It helps connect your customers for business.

Cons: The interface can be confusing at times if you have a great amount of chats going on, to include personal facebook messenger. Other than that no impactful issues.

Overall: Pretty easy to use, quick to connect with customers. Anyone can use this!

This application is simple and easy to use. I'm able to chat with customers, friends, and family.

Mar 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy tool, easy to use, and being its associated with Facebook people will be more apt to use it. I enjoy using it on a daily basis. Thank you!

Cons: Cons: Not too many, as I really haven't had any problems. Just update to keep up with the times, which doesn't seem to be an issue.

Overall: You get to connect with customers in real time and help with questions

Capterra-loader

Increase the customer retention rate by adding a personal note to the customer service.

Mar 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super easy and simple to install, does not require coding, works smoothly on all devices, highly customizable color, chat box icon, chat box position, it is never easier to approach, build trust and establish a relationship with customers as between friends.

Cons: The continued use of this application could consume too much battery, sending sound alerts or vibration every time a message is received.

Overall: Increase customer satisfaction and convert conversations into conversions, offer a channel of convenience and effectiveness communication to your online store

I used this app for my online shopify business.

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how it helps you in conversing with customers very easy to use product pretty much does everything for you

Overall: Easy communication. It worked wonders for me and will recommend to any company.

CRASHED MY SITE

Nov 24, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Comments: THIS PLUGIN CRASHED MY SITE.. SOMETHING WITH SQL DB. KEPT MAKING 1000's OF REQUESTS UNTIL IT CRASHED.. TRIED IT TWICE AND CRASHED BOTH TIMES