Who Uses This Software?

Businesses from all sectors that employ a mobile field sales team.


Average Ratings

20 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $35.00/month/user
    See pricing details
  • Pricing Details
    ForceManager offers a 15 day full-featured free trial.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Forcemanager
  • www.forcemanager.net
  • Founded 2011
  • Spain

About Forcemanager

ForceManager is a personal sales assistant app that solves the single BIGGEST pain point facing CRM software user uptake. Traditionally mobile CRMs have been hastily assembled hybrids of their desktop counterparts. Slow, clunky and difficult to use they are quickly abandoned by the field sales team leaving ZERO data in the CRM. Not good for business insight. ForceManager is different. Recomendation: ForceManager is designed for sales teams of 10 or +sales reps who work out of the office.


Forcemanager Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal
  • Call Management
  • Campaign Management
  • Channel Management
  • Commission Management
  • Contact Management
  • Contract Management
  • Customer Database
  • Email Marketing
  • Field Sales Management
  • Lead Management
  • Opportunity Management
  • Performance Metrics
  • Proposal Generation
  • Referral Tracking
  • Sales Forecasting
  • Territory Management
  • Competitor Analysis
  • Correlation Analysis
  • Dashboard
  • Dynamic Modeling
  • Exception Reporting
  • Graphical Data Presentation
  • Modeling & Simulation
  • Performance Metrics
  • Sales Trend Analysis
  • Statistical Analysis

Forcemanager Reviews Recently Reviewed!


Simple and effective CRM

Apr 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The inferface is easy to use and friendly. Even the mobile apps for iOS are well designed too

Cons: The cost of multiple users, even if we have different roles, we should pay as the most expensive role to all of use

Overall: A quick view to check the activity of each client

Good Software and Reliable

Apr 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Works offline, Syncs simply across platforms and devices. Very few issues. Ties all users data together.

Cons: Slightly different views and actions available on Ipad/Iphone/Web versions, which is slightly confusing. Also be great to have prompts to remind that you haven't contacted someone in a set time frame.

stated in December,

Apr 08, 2018
1/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I like the geo location feature-but it's not working.
The user interface is intuitive and it's relatively easy to learn how to use it.
It's ease of use, ease of learning., user interface on mobile

Cons: Geolocation stopped working. There is a glitch that affected the geolocation on accounts that were already geolocated. Support tried to fix by geo-locating every account but now it's worse on both mobile and desktop. This is critically important feature.

Syncing issues: We have also had issues with syncing. We have done all the suggestions-and still have not gotten the sync to work. This has resulted in critical data lost.

Routing: has a limit of 8 stops per day. We must have this lifted needs to be turned off. We do not need it to

Importing: We need to be able to import new lists for new areas that we are expanding into, or new chain store locations that we are newly approved.

Imported lists need to be geolocated in bulk.

Bulk List adjustments: We need to be able to select a group of accounts, or contacts, and upgrade a field in bulk.

Overall: when teh mapping was working, it was helpful to plan a route for a sales rep. Though it is cumbersome because you can't select a group and assign an event ( so each of 15 accounts gets assigned a "Delivery" on Tuesday, for instance.

it has been wonderful to keep my data on my custmoers

Apr 07, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Check-in ability helps me keep up with my weekly report for who i seen for the week. I love being able to see it under activities.

Cons: It's hard for me to see sales analytics because we sell through distribution. I work with several distributors and i mark each account by who sells to them.

Overall: Data on customers. Being able to add objects. Geolocation.

This is my main business app which looks after all eliments of my business day

Apr 06, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The calender intergration with the accounts and business opportunities. This is very helpful also the fact that the fields are not restrictive so you can create your own search features in titles eg Q1 2018 this enables quick checks of what you have generated and due to the opportunities form you can monitor how close you are to success. The contact and the address details are a great help.

Cons: The biggest con is the address fields not having country style settings. In Spain the number of a property comes after the street, in the uk its the other way round. The search for property info is helpful but difficult as it requires postcode info for it to be accurate and then it can sometimes type up the wrong address by a road.

Overall: To remind myself to sort out my commision payments.

easy, neccesary and a big tool

Apr 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy and clear. ItĀ“s very necessary for our daily job. For the CEO and for our agents. The map is incredible.

Cons: Nothing. I think the post seller service is very fast for think in our possible necessary things for the future. iOS and Force Manager are matching perfectly.

It makes travelling to my clients in each city easier and more effective with my time management.

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Mobile app friendly. I am on the road all day, and working on the app makes my job that much easier.

Cons: I wish there was a way to put the addresses in for new contacts and it still tell you the distance. Right now, you have to be at their location to add the address this way.

An agile and easy to use application for field sales teams.

Apr 04, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Highly focused to field sales. Inbound marketing fashion discriminates field salesmen but not in the case of Force Manager that its an application for field sales created by field salesmen (nearly sure about this).

Cons: Worst feature is usability. Due to multi platform support from the manufacturer, user interface its far from excellence.

Overall: Increasing sales metrics (leads, prospects and conversions), enhancement of sales team and goals tracking.

This has been a good platform for staff to document & share details of sales visits with customers

Apr 03, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The ability to track sales staff activities, and for them to upload customer documents & photos to share with other staff.

Cons: Lack of "notifications" when documents etc are added to a particular customer. It would be nice if you could set up an email notification when a sales person or support staff add documents to a particular client.

Overall: Better tracking of sales person activity

Vendor Response

by Forcemanager on April 25, 2018

Hi Jessica, In order to receive notifications when documents or other items/activities are added to a particular account by someone, you need to flag the account with the flag icon found on the account's file. Please click here to see how you can flag an account: https://support.forcemanager.net/hc/en-gb/articles/223479268-How-to-flag-an-element-and-what-does-it-imply-

We are just 2 sales rep but we use it very time we do visits to our customers.

Apr 03, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: We enjoy the CHECK IN feature and the CALENDAR schedules. I use a lot also the map with the filters.

Cons: I would like insert the customers that I want visit today and have an automatic itinerary . I would love connect it with Tradegecko so I can see also the sales of each customer.

Fast and efficient CRM interface.

Apr 03, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It meets our company needs almost exactly. Our focus with clients has never been better. We know where they are and who they are and when to contact them. Our whole sales strategy has changed after implementing Force Manager.

Cons: It is a closed system, so changes have to go through the support team, this is ok bu there are a few elements that I would like to be in charge such as user rights. Would be nice to integrate into other online platforms such as mailchimp etc.

Overall: Fast effective sales strategy. All accounts are visible.

Capterra-loader

Forcemanager is the future of adaptable and ease of use CRM platforms.

Apr 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Adaptability, speed and ease of use, the look and feel through the app and customer support. I have found it very useful so far for my team and fully expect it to get better and better the more we use it.

Cons: Some initial bugs, but overall nothing that I don't really like about it. There have been some location issues in terms of where the app thinks we are, but that has been resolved.

Overall: Visibility of what is happening with our accounts along the sales cycle.

If you need to go Mobile go Forcemanger

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great for teams on the go that have to rely on mobile first Apps instead of traditional software. This is a great solution to manage teams and for team players to improve their results.

Cons: Nothing to add here to be honest. The only thing that can be improved is to add more and more functionalities to this product

Good help at work

Feb 01, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: A very good tool for the daily work. Easy to organice tasks, work teams, activity, locations etc..

Cons: License.

Recommendations to other buyers: Nothing more.

A must have app for our business

Jun 13, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support
5 / 5
Value for Money

Comments: I've been using ForceManager for more than 5 months and It actually improved the way I work. As a self eployed I used other CRM tools but this one fits in my daily workflow, helping me have access to all my clients and see when was the last time I visit them and what I talked about with them. Just really helpfull to keep me even more motivated when I built relationships with them.

Pros: Hassle free when start using it in your daily habits

Cons: None so far, maybe that the Android version looks a bit different than the one on my iPad but I mostly use my iPad.

Fast and very easy to use

Jun 05, 2015
5/5
Overall

Comments: I've just started using ForceManager as a freelance and it's amazing how many possibilities offers to its users. All my information is now organised and automated, and I can access to it anytime, so no more worries.

Pros: Automated updates and information wherever you are

Cons: Nothing for the momento

A CRM focussed for Sales managers and reps

Jun 04, 2015
5/5
Overall

Comments: I've been using ForceManager since 2013 and I can only say good things about this platform. I've tried other CRMs but they all lack the sales manager or sales rep approach. It helps you focus on what really matters: your clients.

Pros: Easy to use on iPad and a web version for when you are on the computer.

Cons: sometimes the geolocalization doesn't work perfectly, but it always depends on the reception from where you are.

Perfect tool for us

May 26, 2015
5/5
Overall

Comments: ForceManager is the tool HUNE has long been in search of, with a view to fully measuring the efficiency of our sales team. We are very happy with the application, as is our sales team, since it saves them a great deal of time in terms of reporting

Great Value

May 25, 2015
5/5
Overall

Comments: Thanks to ForceManager, we can ascertain the effectiveness and conversion rate of the promotional campaigns we design for our network in real time.

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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