ConnecTeam

Connecteam


4.5 / 5
51 reviews

Who Uses This Software?

We serve all industry verticals that operate teams of desk-less employees


Average Ratings

51 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
    See pricing details
  • Pricing Details
    We keep it simple and affordable - Starts at 29$/month for up to 200 users!
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • ConnecTeam
  • connecteam.com/
  • Founded 2015
  • United States

About Connecteam

Schedule jobs and track time with Connecteam's all-in-one app that's both powerful and easy to use, designed and built especially for non-desk employees. Scheduling includes advanced capabilities like dispatch with drag & drop, private or team shifts, upload shifts via excel and much more to make your scheduling experience fast, easy and productive. Also, enjoy the only true shift collaboration with GPS status updates, notes and integrated chat. Starts at just 29$/month for up to 200 users!


Connecteam Features

  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Multi-Location
  • Real-time Scheduling
  • Resource Scheduling
  • Room Booking Management
  • Cultural Alignment
  • Employee Alignment
  • Employee Awards
  • Employee Guides
  • Feedback Management
  • Goal Management
  • Health & Wellness Programs
  • Performance Management
  • Rewards Program
  • Social Recognition
  • Surveys
  • Automated Scheduling
  • Messaging
  • Mobile Access
  • Payroll Management
  • Reporting/Analytics
  • Resource Management
  • Schedule Distribution
  • Shift Swapping
  • Time Clock
  • Biometric Recognition
  • Hourly Employee Tracking
  • Messaging
  • Mobile Access
  • Online Punch Card
  • Payroll Management
  • Punch card
  • Reporting/Analytics
  • Salaried Employee Tracking
  • Sick Leave Tracking
  • Vacation/Leave Tracking
  • Workstation Tracking
  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Overtime Calculation
  • Timesheet Management
  • Vacation/Leave Tracking
  • Budgeting & Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Labor Projection
  • Performance Appraisal
  • Recruiting Management
  • Scheduling
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce

Connecteam Reviews Recently Reviewed!


Best Platform Of It's Kind For Scalability

May 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I tried about 20 different platforms for workforce management before deciding to go with Connecteam to manage my 75 employees. I'm a part-owner and COO of a chain of pediatric urgent care clinics in the DFW area. One thing my company struggles with is managing so many staff members when our administrative and management staff work during the day, our clinic staff work nights and on the weekends, and additionally, our employees are spread across 4 different clinic locations. I've been incredibly impressed with the scalability of Connecteam--- they are the only app I've found that allows me to do everything from employee scheduling and new hire on-boarding to extensive employee training via videos and quizzes and even monitor and display metrics for performance in different departments. It's simple enough that it's not overwhelming in the way some platforms like Zoho can be, especially if you are a business owner who is setting it up yourself, but there are still enough options to allow you to do almost anything with it-- and they're adding new features almost weekly. By far, however, I've been most impressed with their IT support. FREQUENTLY I've messaged their IT via chat at 2am in the and received a solution by 4am. It's made me very happy with the platform, and when small glitches or issues do arise, I feel supported and confident that they'll get a resolution together for me quickly-- and they always have! I really can't say enough good things about this platform!

Cons: One thing I wish the platform had was a way for multiple people to input information into a field via the app and then see and edit both their submissions and other employees submissions through the app. Many times information will be submitted by my employees that I need other employees to be able to view and work on collaboratively, but there's no real way to do that now strictly through the app. For example, you can submit information via workflows, but to see that information in a spreadsheet, you have to log-in as an admin into the connecteam website. Obviously I don't want to give all of my employees admin access or train them to use the website platform. I'm hoping this is something they'll be addressing as they add new functionality.

Overall: It's been an overall excellent experience. Highly recommend!

Vendor Response

by ConnecTeam on May 27, 2019

Hi Meghan!
Thank you so much for taking the time to write such an amazing and informative review, both for us and for the people that reading this review and can benefit from it when evaluating Connecteam for their business.

One of our goals for 2019 is to add more and more capabilities to the mobile app, especially for admins, so you can expect to have the option to view and manage workflow entries from the mobile app pretty soon!

Thanks again for the review, we highly appreciate your feedback :)

This is the greatest thing ever.

Dec 20, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Want to design your own employee app? No, seriously... a REAL app? Connecteam is for you. Want to add custom features such as a mobile time clock, work schedule, event calendar, incident report app, reimbursement report app, online education center, custom push notifications, digital company handbook, in app messenger, team self-assessment, team surveys, a mobile help desk, and much much more? Connecteam is for you. It is ready to right after sign up, and scaling up seems endless. I could rave for days - l.i.t.e.r.a.l. days about everything I love about this software - but I don't have the space. What I will say is that Connecteam has solved every problem I've had since starting my business that I paid over 2x as much for other programs to do that couldn't. Connecteam is what all other 'create your own app in a few clicks' companies wanted to be and promised to be.

Cons: I only have 2 dislikes - that's right... out of all the amazing features and functionality available in Connecteam, I only dislike 2 things about the software. Just pause a moment before I proceed and let that sink in.

Cons: The 1st con actually isn't a software issue. It's a support issue. Support is readily available, super polite, and extremely responsible. However, for elevated tasks, a ticket must always be created and escalated and the wait times for that are extremely, extremely long. Need help setting up a feature? Connecteam support is there almost instantly willing and ready to help. Need help figuring out why said feature is doing something wonky? Sorry, gotta create a ticket for that. Right now, I'm still waiting on a resolution for a bug I reported over a week and a half ago. Thankfully, the bug doesn't restrict my ability to use the software. It's more of a cosmetic issue.

The 2nd con is that there is a feature in the software called 'Workflows'. In brief, it allows you to set up an app within the app of sorts where app users can enter info or submit forms, and someone else (such as a manager or payroll approver) can review what was submitted and update the status (to something such as approved or rejected, for example). The problem I have is that there is no way to leave a note to the submitter after reviewing the submission. You can't leave feedback or praise, you have to start a chat to message someone which means backing out, extra clicks, etc.

Overall: Overall, I am BEYOND satisfied with Connecteam. Despite the very long wait times for escalated support, the software is well-built and so far works as it should, so escalated support isn't something one would need often anyway. It is feature rich, and very affordable. Worth every penny, and I am so happy that I stumbled across this.

Vendor Response

by ConnecTeam on December 21, 2018

Nyla! Thank you for this incredible review!! We appreciate the time you've spent on reviewing us. My name is Chen and I'm from the product team and I'd happy to reply to your awesome feedback:

We work hard to make Connecteam a true all-in-one employee app. We release new features, enhancements and general fixes on a weekly or even daily basis. It would be a lie to say that this approach to product management doesn't come with a toll.. It means that we will have glitches and we prioritize it by many considerations. Cosmetic glitches are usually less urgent but I promise you that we get to ALL of it! You'll see :)
As for the Workflows - I agree! Stay tuned for amazing new capabilities coming to the Workflows in the next few weeks. The notes support for mobile and much more is coming your way. We always revision features according to customers' feedback and this has come up a lot, that's why it's in our roadmap for Q1 of 2019!

Thanks again for putting the time, it's golden to us!

Fantastic Product

Jun 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The product is really to use. I love their tech support on how they handle things and guide you on how to properly set up the product.

The software is fully customizable, affordable and you can contact your employees without having to call every single individual. You post some forms and our team responds, and voila!

The pricing is upfront and no BS sales call to swindle you in purchasing a really expensive software.

Cons: It's online software. It had one issue of downtime for 2 hours but besides that the CEO apologized and the teams were working really hard to get the system back up and running.

Overall: I love Connecteam and they are fantastic group of people getting the job done. This product really works!

Vendor Response

by ConnecTeam on June 07, 2019

Thank you so much Rufus!
We're happy to have you guys onboard with Connecteam.
Thank you for taking the time to write your feedback, it's highly appreciated!

Great App & Customer Service

Aug 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I have several old-school folks on my team. I tend to get a lot of push back when I introduce a new form of technology. We don't have a central meeting location therefore I can't have one time clock for everyone to punch. This app works great and my team really seems to like to like it. It is very easy to install and user friendly.

Cons: Connecteam is a newer innovative company. Due to that, I believe they are still making quite a few changes to their software (mostly really good changes, but changes none-the-less). I don't have an abundance of time to look at the desktop launch pad and check out all of the new features. The support staff is always willing to help you out when you need the assist though.

Overall: My overall experience is great. Well worth the money!

Vendor Response

by ConnecTeam on August 12, 2018

Thank you Sara!

We are introducing improvements and new capabilities on a weekly basis, so there's always something to look forward to!

We will soon introduce a new managers tab in the app that will allow us, among many other great features, to highlight software updates and improvements for you when you're on the go so you won't miss out and have an easier on boarding experience for big releases.
As for multiple time clocks - we're still pondering what's the best way to make it work, but it will happen eventually :)

Thanks again for the feedback!

Capterra loader

A Great App with Great Support at a Great Price

Jan 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Connecteam is a sofware that is being used departmentally in the institution.It makes it possible for members of each department to internally communicate. It has different options in which employees can use to be kept up to date and feel connected. One of the thing that excites me the most is the great customer support that is always reachable. The software is also easy to use and come at a market friendly price.

Cons: Hardly can i mention any dislike. It is a great product and i love it.

Overall: It is a user friendly tool that has made communication within the department of the institution easy.

Capterra loader

Connecteam

Jan 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Connecteam is a software that is being used departmentally in the organization. It allows for members of veach department to internally communicate. What I like most about the software is that it is easy to use and also the customer support is always available. It has helped us to communicate with speed and at ease.

Cons: I am beyond satisfied with the sofware. It is reach in features and very affordable. I have no dislike for the product.

Overall: It is a sofware that is easy to use and has enabled us to communicate with speed and at ease. Its rich in featuresand worthy every penny.

Great platform to reach all employees.

Feb 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Able to deploy messages to employees with no organizational mailbox.

Arrange registrations to events and meetings.

Get feedback surveys for trainings in the company.

Great support team (especially Chen Shofar).

Cons: It would be great to be able to grant specific permissions to a manager in the organization to check out reports submitted by his employees.

It would be very interactive to be able to reply back to a specific report submitted by employee - for example, if an employee report for safety incident, we would like to tell him/her that his report has been handled.

Vendor Response

by ConnecTeam on February 08, 2018

Hi Liran,

thanks for the great feedback and for taking the time to offer some suggestions. We're constantly improving over here so stay tuned. Oh, and Chen says thanks :)

It Gets Us Connected

Feb 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Connecteam is currently being used across the whole institution as one of our most preferred communication platform. With the tool we feel connected since there is real time communication across department. The software is also easy to use and less expensive.

Cons: Hardly can i mention a dislike if the software . It worth every penny and i love it.

Overall: It is a tool that has made us get and stay connected. It highly reliable and highly functional.

Chen and connect team is the best!!!!

Aug 02, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ease of use and the customer service is TOP NOTCH. too bad all companies don't model the same customer service like chen and connect team

Cons: getting used to new software which always has its difficulties

Overall: connecting and engaging our non desk employees which has never been so seamless before

Vendor Response

by ConnecTeam on August 05, 2019

Thank you so much for the warm and kind words Nicolette!

We see customer service for our growing Connecteam community as a top value, so it's great to receive this feedback from you :)

Very useful and easy to use

Jul 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We like the GPS location reporting of where our team members are clocking in from. Being in the construction field, our job-sites change on a daily basis. Great value for the savings we received from either accidental or intentional time punches.

Cons: For our needs, there are no complaints. The reporting provided useful information, the edits were easy and the overall experience was seamless.

Beyond expectations for an app !

Nov 24, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use

Muiltu functions

Constant updates

Improves communication's

Helps reduce costs

Training abilities

Cons: Dashboard to be a little bit more mobile friendly..but not critical

Overall: Connecteam app has improved our compliance and implementation. Streamlined communication. Helped reduced operating costs. The managers are constantly improving the checklists ,surveys and more.. we have 6 branches across the country and connecteam is a vital part of us and for us.

Recommendations to other buyers: Try it..you won't go back

Vendor Response

by ConnecTeam on November 24, 2016

Thanks Darren :)

Trully remarkable when optimizing team communication

Aug 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The eye candy launch pad is amazing and the mobile application is very much uncomplicated, with simple yet effective home menus and easy to use. The intuitive and smart way the launch pad was built not only is giving me many ways to communicate productively with my team, but is also affecting positively our revenue, as we are on top of everything in real time. I am also spending less time on my desk and more on the operation.

Cons: It could offer more languages, as I do have team members that do not speak English. The time clock in my case is isn't the most appropriate tool, but for now I don't know how it could became better.

Vendor Response

by ConnecTeam on August 24, 2017

You're going to make us blush, Daniel :)

Some of our local partners are hard at work creating localized versions (read - various languages).

Easy to track my off site employees!

Mar 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to use and has a lot of features that may become more useful in the future.

Cons: It loads a little slow and you can't clock in and out if you're in a rural area with little to no cell service which happens to us a lot.

Overall: We have been searching for a free time clock that our team could use remotely as we aren't all in the office when we clock in or out. This has been the perfect solution. even during the first few weeks when people were getting used to clocking in and out it was easy to correct their times when they'd forget. Its been a perfect solution for our small business to track times more accurately which has saved us money because people are no longer "guessing" what time they clocked in and out. The staff really likes teh new feature of being able to see their time sheet, too!

Vendor Response

by ConnecTeam on March 28, 2017

Thanks, Katy!

We just added the time sheet on mobile feature and the team is very happy to hear you guys like it.

Great App, Great Support, Great Price

Oct 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: its very flexibel and i can customize how i need it.

Cons: So far there is nothing I do not like. Maybe a LaunchPad app is missing but i think they will also do it in fututre

Overall: Before that, we had 3 software: dokuwiki, shiftplanning and whatsapp. Now we only need connecteam

Vendor Response

by ConnecTeam on November 05, 2018

Thanks Tayfun for this awesome review!!
We love having you onboard! The admin tab for your app is coming sooner than you imagine :) Stay tuned!!

Internal communication, employees training, surveys, employees feedback etc.

Jun 15, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: it's all about the great user experience and usability! when your employees embrace new technology so fast it makes our internal communication much more efficient.

Cons: We're waiting for one feature that important for us but it will be published in the next two weeks so that's ok.

Vendor Response

by ConnecTeam on June 15, 2017

Thanks so much Idan.

We'll be pushing that feature real soon and you'll be first to know ;)

EXCELENT!

Mar 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I had tried different types of servies like connecteam. No one in my opinion can compares to connecteam in terms of overview, "easy to use", great tutorials and the best live-chat community with so friendly and caring sales people.

Cons: Haven't discovered anything yet. Every time I find something they have an answer or solution for it.

Overall: We have a business with alot of sales people on the road. This is a way to enhance the community with them, and ease the way we deliver information and gather informations. The perfect tool if you have salespeople.

Vendor Response

by ConnecTeam on March 12, 2019

Thank you so much Daniel!
Thanks to your amazing feedback we're able to continue and improve Connecteam. We have amazing plans down the road which we're sure you'll love! Thanks again!

I have been searching a long time for easy to use software that would solve my day to day workflows

Mar 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy, simple, quick to manage everything, easy navigation, everything is customizable, and it just works.

Cons: There are still missing features, but after each update, the product gets closer and closer to fix all my problems.

Overall: Simple and easy to use is my experience with ConnecTeam, software that fits my business like a glove. The ability to create custom and even complex checklist and workflow is why ConnecTeam is my go-to tool for everything related to my employees. What I have seen is strong focus on making my life simple. Keep up the good work.

Recommendations to other buyers: Yes, please try it out, you will be surprised and happy with our choose.

Vendor Response

by ConnecTeam on March 30, 2017

Wow, Guðmundur Jón!

You can't see from where you're sitting but we're blushing over here. Totally blown away!

Reviews like yours make us want to keep doing better.

Thanks!!

Capterra loader

Very easy to implement, great support for start up businesses!

Dec 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Love the functions, ease of use, and customer support.

Cons: Moving content between functions is not possible yet.

Overall: Awesome support and quick response!

Vendor Response

by ConnecTeam on December 26, 2018

Thanks a lot Ria!

One of our missions is to provide the small and medium businesses with a quick, easy and complete solution to manage employees. We are super happy to hear that Connecteam is helping you kicking off your business :)

We keep on improving Connecteam all the time, and hopefully that "moving objects" capabilities will be enhanced sooner than later :) We'll keep you posted!

Easy To Use And Great Support Team

Oct 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Great user experience so far. The features/assests are easy to customize and support team is readily available and answered my question quickly.

Cons: Would like to see a "Knowledge Sharing" forum for users to communicated with each other and display examples on how they are using the Connecteam tool for thier business.

Overall: Great. Love It!

Vendor Response

by ConnecTeam on October 24, 2018

Thanks Brian!!
We love receiving feedback! Thank you for the kind words! You'll be happy to hear that we actually work on something interesting for our customers - a place where they can share use cases, ask each other questions and receive product updates before it's being released. We'll keep you posted!

Very user friendly

Feb 20, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software is very practical, and easy to use. The customer/ tech service is phenomenal. Very helpful and responsive.

Cons: I do not have any negative critiques of this product at this time.

Overall: Overall, I am extremely satisfied with the ease of the software, and highly impressed with the responsiveness of the customer service team.

Vendor Response

by ConnecTeam on February 26, 2019

Hi Ali!!
Thank you for your feedback!
We keep on improving Connecteam on a regular basis and highly valuate and consider customers suggestions when developing the product.
Please keep on providing ideas that will make your day to day easier so we can include it our roadmap :)
Thanks again for the review!

I love how easy it is for employees to clock in and out on their cellphones!

Jul 28, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love how the software includes GPS coordinates so I can be sure that employees are clocking in and out from the office.

Cons: A few employees have had issues downloading the program onto their phones. Also some people have to use the office phones because their smartphones do not have enough space to download the product

Overall: Part time employees can clock in and out with ease and it is less stress for the managers to keep track of their hours.

Vendor Response

by ConnecTeam on July 28, 2017

Thanks, Nicole!

We're always trying to make Connecteam as lean as possible. If they haven't tried downloading in a while then they should try again as the app is leaner now.

Excellent Program

Jan 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of usability to provide drivers with all required information in a timely manner. Cuts down calls into the dispatch customer support is second to none.

Cons: Not yet any issues have been dealt with quickly and efficiently.

Overall: From initial startup to becoming familiar with the program the support has been second to none. It is very user-friendly and has improved our ability to respond in a timely manner as well as decreased the number of phone calls into dispatch operations allowing them to concentrate on customers and in turn increase orders.

Recommendations to other buyers: Would recommend it to anyone looking to improve operations

Vendor Response

by ConnecTeam on January 19, 2017

Thanks, Andy

Great Service! :)

Nov 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to communicate and use! Everyone on the app loves it!

Cons: Nothing everything is great! The team provides great feedback!

Overall: It has been a great service, we love Connecteam! :)

Vendor Response

by ConnecTeam on November 15, 2018

Thank you Jennifer!!
We love having you onboard and super happy to hear that your team loves Connecteam! We'll keep on providing the best service we can :)
Thanks again!

Connect Team solved major internal problems

Apr 03, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The time clock and Calendar

Cons: Needs better location

Overall: The company had trouble with clocking their office hours which affected the look of the companies productivity. Connecteam allows advisors to set goals and make sure all employees are putting in the amount of work needed. This app has allowed everyone to become more productive while maintaining the fun atmosphere

Recommendations to other buyers: I think it would be great if it could be accessed on a computer for employees without smart phones

Vendor Response

by ConnecTeam on April 03, 2017

Elizabeth,
Thanks for the great review. We're always happy to hear that we could support positive change in any kind of organization. Keep up the great work.

Improved our work in a significant way - just amaizing!

Oct 26, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: First of all I would like to point out my work with Astar Kariv. She is amazing to work with and I can tell she is service oriented.

The app helped us improve our work and as made our projects more efficient. Since we started working with the app the communication in our organization as progressed and the information is arriving faster and more accurate to our workers.

The app as a variety of options which allows us to use it for many projects and easements.

The service level is very high which give us the options to come to connecteam stuff with any questions and easements.

Absolutely fabulous!

Jun 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The app & the portal are so easy to use! It has made managing employee accountability & payroll in several different states easier than ever. My favorite part of ConnecTeam, though, is the customer service. The staff is absolutely wonderful to work with and their response time is legendary!!!!!

Vendor Response

by ConnecTeam on June 15, 2017

Wow Natalie!
You can't see it from where you're sitting but we're blushing over here. Thank you so much and we'll do our best to keep improving.

Great Potential - Needs Fine Tuning

Jan 18, 2017
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Remote time card clock in with GPS location

Cons: Cumbersome to use as a manager.

Overall: The product itself has amazing potential for productivity. The issue I ran into with my team was the ease of use. Many team members had difficulty figuring out how to navigate the app. As a manager, it was disappointing to have only a web interface for me to use instead of also being granted mobile access.

Recommendations to other buyers: I'd love the ability to round the start time to the nearest (5, 10, 15, 30, 60) minutes

Vendor Response

by ConnecTeam on January 18, 2017

Thanks, Daniel

Excellent tool for my small business

Mar 27, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use

Overall: The Customer Support is outstanding. The supporting team have been through in their explanation and support to my questions.

The tool is a work in progress and the updates been delivered is a reflection of what the users have asked.

Recommendations to other buyers: The inability for the employees to update their submitted expenses. The expense must be submitted again so duplicates are created in the process. Managers do not have the tools to erase the duplicated items.

Vendor Response

by ConnecTeam on March 27, 2017

Thank you, Ralph

Connecteam has helped our business out tremendous. Everything at our fingertips.

Jun 06, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The fact that all my staff can access the info anywhere and they can connect with each other at any time.

Cons: I wish you could add more then one photo in an aspect and also a scheduling calendar would be amazing to add in. Yes

Overall: The ability to put our employee handbook and policies at everyone's fingertips

Vendor Response

by ConnecTeam on June 07, 2017

Adelle, so happy you're loving Connecteam. And yes! The scheduling calendar is coming soon...

Was a little difficult at first

Jul 28, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Being able to keep a better grip on my employees time to avoid unnecessary overtime. I also like being able to get my reports instead of waiting.

Cons: Would like to be able to format the reports in a better way. Not user friendly on some mobile devices

Vendor Response

by ConnecTeam on July 28, 2017

Thanks, Dorothy!

Glad you're having a positive experience. New reports will be available in the next few weeks!

Ideal solution for training & organization development

Nov 01, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: As a big retail company, the solution offering by Connecteam company is ideal for us. The App and its management system help us to be in constant

contact with all the employees of the company, which are located throughout the country. The App is very easy and convenient for use, and has many

relevant functions for us like massaging, watching videos, making tutorials and exams. The team of the company is always available for us in every question

and gives us a fast service. The App was specially customized to our needs and to our organizational structure. Considering of all these above-mentioned features, we absolutely recommend Connecteam.

Vendor Response

by ConnecTeam on November 01, 2016

Thanks Barak

can't complain for a free product and it works for what we need it to

Feb 13, 2018
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Free, ability to communicate to employees all at once, easy to download. No complaints from the employees.

Cons: doesn't confirm messages are sent or the activation link is sent. wish there was a way to send stuff from the app as an administrator instead of having to be logged into a desktop

Overall: ability to communicate the schedule and time off requests effectively

Vendor Response

by ConnecTeam on February 14, 2018

Hi Tamara,
Thanks for leaving a review!

Glad to hear you liked Connecteam despite it missing a few things you were looking for.

Unfortunately, there is no way to confirm an activation link is sentsince it is sent using a text message. Those are sent from the providers and we have no way of knowing if it was received or not. I can tell you that deliverability rates are in the high 90 percentiles.

We'll also be introducing a mobile manager app in the very near future.

I'm still using the free version - so I don't have all the features - but I'm happy to choose yours

Feb 07, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

Pros: easy, great back office, the monthly report been updated and much easy to use

and support is the best

Cons: Each time I'm logging in I need to define the language again and again.

I think when I will start pay for this service I have more options as now it's limited

I've only used Connecteam a few days but so far I love it and so do my employees! Great service also

Feb 07, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like the different options I have and the app that my employees can use to be kept updated and be connected. The customer service is wonderful as well. They truly try to help you out when necessary.

Vendor Response

by ConnecTeam on February 08, 2018

Hey Gloria,
Thanks for the feedback and welcome onboard!

Easy to get started

Sep 08, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: really easy to use and get started

Cons: still lacks some functionality I'm looking for.

Overall: It was so easy to start working and create an app. Took me just a couple of minutes and I was set up. They also have templates once you're in the system that help you create content and their customer support team are the best.

Vendor Response

by ConnecTeam on October 26, 2016

Thank you Nir.

Easy

Apr 15, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Very easy to use, easy instructions. We learned how to use this software in 1 day! Great product and highly recommend it to everyone.

Great value for money

Mar 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Costumer support

Value for money

Easy to use

Cons: Cons

I have only postive things to say about the app

Vendor Response

by ConnecTeam on March 12, 2019

Thanks Henrik!
We appreciate your feedback, keep it coming! :)

Good but still needs improvements.

Mar 30, 2017
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Started using for employee timekeeping. Came across minor bugs, but customer support was great fixing them quickly.

Vendor Response

by ConnecTeam on March 30, 2017

Thanks Manuel.

Fast fixes is how we roll...Also, even faster rollouts of new features.

Easy to use, free program.

Feb 02, 2018
2/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Value for Money

Pros: This is a user friendly application. We liked the ease of use. We also liked that it was a free application. It was also an easy, user friendly, set up. We will continue to utilize the program.

Cons: We have had issues when used to log in and out of work. The app would lock up frequently causing a need to restart the program. It has not deterred us from using the application, just needs to be fixed.

Vendor Response

by ConnecTeam on February 05, 2018

Hi Kathy,
Glad you found Connecteam easy to use and useful. We are constantly updating and improving Connecteam and will continue to do so.

No Excuses!

Apr 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: simplicity, access, depth

Overall: I've been using their service for a little over three months now and to say that it's simple would be a gross understatement. It allows me access from anywhere, I can see where the punches are taking place, and it eliminates the guesswork from payroll.

Vendor Response

by ConnecTeam on April 05, 2017

You can't see it from where you're sitting but we're blushing over here. We work hard to make Connecteam easy so we love hearing that.

We're also continuously updating the Launch Pad and mobile app with more assets and improvements so staying easy to use is always a challenge and we're glad to hear we're living up to it.

We are a start-up company

Mar 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: EVERYTHING

Cons: NONE

Overall: This software has truly been a great help to our company. We love the location feature as well as the Quiz and other features.

Recommendations to other buyers: NO

Vendor Response

by ConnecTeam on March 27, 2017

Thanks, Ulrica!

User friendly interface assisting with essential Human Resource Tools

Jun 21, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Its value for money and allowing even the smallest organization to tackle challenging HR issues with ease.

Cons: It would be convenient if the data entered could be graphically interpreted. Also sharing of large content data such as videos and presentations to enhance learning capabilities.

Vendor Response

by ConnecTeam on June 21, 2017

Hi Dushan,

thanks for your comments and glad you like using Connecteam. By the way you can upload videos, presentations, and PDFs, using the Skills modules.

I had a few issues starting up but now I find the program very helpfull. Support was great.

Jun 21, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Being able to pull off time reports when I need instead of waiting for employees to hand them in at the begining of the next week.

Cons: Would like to be able to format the reports the way that suits me. Maybe there is a way to do that I just havent figured it out yet.

Vendor Response

by ConnecTeam on June 21, 2017

Hey Bob, glad you're finding Connecteam useful.
I've taken down a note with regards to your comment on the reports and we will try to work that in as soon as possible.

Best quick tailored employee managment app

Jan 10, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I have used Connecteam for a few months now, and it's just great. In summary:

Pros -

- Very professional look & feel

- Amazing customer service with a lightning speed response time

-Great educations modules

- Great GPS connected punch clock

- Great checklists interface

- Value for money (small businesses free)

Cons

- Lacks a task management interface

- Quizzes still need improvement in terms of new question types

- still a few minor bug fixes

Vendor Response

by ConnecTeam on January 11, 2017

Thanks Omer

Great solution, great team

Nov 16, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Connecteam is an intelligent collaboration solution. In Sodastream, we found this solution friendly and useful, with high adoption rates among our users. The Connecteam staff are creative and dynamic, and great partners to work with.

Vendor Response

by ConnecTeam on April 23, 2017

Thanks Nir,

We aim to please :)

Has changed my business.

Mar 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Connecteam has allowed me to take my disorganized fraternity to a high functioning and organized dream. My work time has been cut in half and I don't have to use different applications to gather the info I need from members. Truly power stuff.

Vendor Response

by ConnecTeam on March 27, 2017

Thanks, John!

Easy to use. Just stated and haven't upgraded yet.

Feb 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy, and can communicate a variety of topics to employees like training, performance, event. I love that you can send documents and videos.

Vendor Response

by ConnecTeam on February 23, 2018

Thanks, Chris!

We're super excited you like it

In general the software looks useful.

Jun 07, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The admin internet site is great. Easy to use, self explanatory and looks great. There are any options although some are missing.

Cons: The application UI looks old and not updated. It's not as fun as an application should be. and not as easy.

Overall: Communicating with the employees that are not computer users.

Vendor Response

by ConnecTeam on June 07, 2017

Thanks a lot, Offer. We appreciate your feedback.

Great support, easy to manage and usefully

Oct 25, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Great support, easy to manage and usefully for our company.

We receive the best service all the time

Best business organizational app

Mar 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Time sheet

Accessibility

Notifications and team reminders

Cons: Team member can only join app using phone invitation stoping users with iPods or IPads from using the app unless they have a phone

Overall: Amazing UI and functionality in the ability to track and follow schedules send organization or team specific notifications and reminders and the ability to train your team straight from the app.

Vendor Response

by ConnecTeam on March 27, 2017

Thank you, Tom!