--- title: "Connecteam Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Connecteam the right Time Clock solution for you? Explore 5310 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/153140/Connecteam/reviews/" page_type: "reviews" language: "en" --- Connecteam 4.6 (5310) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Connecteam Ease of use 4.7 Customer Service 4.6 ## Pros and Cons in Reviews JC Julia C HRWarehousing, 11 - 50 employeesUsed the software for: Less than 6 months. “It offers a wide range of tools that help us manage scheduling, communication, and daily operations all in one place, which has been extremely helpful for our team. While we’re still learning all of its features and exploring everything it can do, the platform has already made a positive impact on how we stay organized.“ April 15, 2026 BF Bethany F Executive DirectorEntertainment, 11 - 50 employeesUsed the software for: 6-12 months. “There is no way to update the shift time if you forget to log in on time. If an employee starts their shift, and notices 10 mins in their forgot to start, they have to remender to update the time after they clockout.“ May 25, 2026 RS Radha S Legal AssistantLegal Services, 51 - 200 employeesUsed the software for: Less than 6 months. “Having scheduling, time tracking, task management, communication, and basic HR tools in one mobile‑friendly app made day‑to‑day operations more organized and efficient.“ April 23, 2026 DH Denise H Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “inability to set up permanent recurring schedules. While things occasionally change due to illnesses and vacations, all of our staff always works the same schedule, and it's inconvenient to have to copy it over and over for several months, knowing I'll have to do it again every few months.“ April 22, 2026 AM Amy M OwnerPrinting, 2 - 10 employeesUsed the software for: Less than 6 months. “One of the features we use most frequently is photo sharing, which allows team members to document installations, production progress, and completed projects in real time.“ June 8, 2026 BG Britany G Human Resource ManagerHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “Time off - Not being able to see who else is off in the same view of a leave request and inability to block a date when too many staff request off for the same date.“ July 7, 2026 RS Radha S Legal AssistantLegal Services, 51 - 200 employeesUsed the software for: Less than 6 months. “All‑in‑one platform – Connecteam brings scheduling, time tracking, task management, communication, and HR tools into one app, reducing the need to juggle multiple systems.“ April 23, 2026 AJ Amy J Youth Services SupervisorLibraries, 11 - 50 employeesUsed the software for: Less than 6 months. “Something I didn't love, as an admin, is when reviewing shift requests, how easy it is to slip up when rejecting a request. When I am looking at requests on the desktop, once I accept or reject one, the next one immediately pops up.“ April 20, 2026 ## Showing most helpful reviews Showing 1-25 of 5310 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kandi N. Director of Operations Veterinary Used the software for: 6-12 months ### "Favorite All-In-One Employee Platform" March 10, 2026 5.0 It's very easy to learn and navigate. I love the job scheduling, group and individual chats, team updates, event invitation with RSVP, time tracking, PTO/Sick day requests - great all in one platform. Pros I oversee three locations and I am able to stay connected to all of the team members both individually and as groups. Cons The only thing I wish they would update is the job scheduling, it would be nice to select the day you want to go to rather than having to use arrows to go ahead week by week. Switched from [Humanity Schedule](https://www.capterra.com/p/248404/Humanity/) I tried When I Work, then switched to Humanity. Humanity was too expensive so I switched back to When I Work before switching to ConnecTeam Review Source CC Cassie C. Manager Retail Used the software for: 1-2 years ### "Decent Quality for the price" July 28, 2026 4.0 So far so good. The customer support is a little tricky. If you use the AI support it generally returns no answer. Pros This program makes it easy to copy one week to the next. The ability to block off a day for unavailability is a bonus. Cons It would be nice if there was a way to copy bi-weekly schedules, or an entire month. As an admin I would like to see all conversations between employees. Switched from [WhenToWork](https://www.capterra.com/p/80499/WhenToWork/) two possibly three years ago. 2-3 Review Source Kaitlyn M. Human Resources Director Hospital & Health Care Used the software for: 2+ years ### "Poor Support & Advertising Integrations That Don't Work" April 20, 2026 1.0 I think the system has a lot of cool features; however, if you cannot make them work properly dont advertise them and dont make your customers do the work to fix issues you are ignoring. Pros The system is easy to learn for scheduling. Staff seem to like the system and understand it easily. The issues outweigh the positives. Cons Customer service has been extremely disappointing. Connecteam advertises an integration with Gusto, which is a key feature we rely on for payroll. Unfortunately, this integration has never worked for us despite following all setup instructions correctly. We opened a support ticket on March 25, 2026, and nearly a month later, the issue remains unresolved. During that time, we have processed three payroll cycles without the integration functioning. As a result, our team has had to manually enter PTO for 61 employees—creating significant, unnecessary administrative work. What’s most frustrating is the lack of meaningful support or communication. We have: Provided detailed explanations, screenshots, and even screen recordings Answered repeated troubleshooting questions Complied with every request from support Yet, we have never received a clear update on what has actually been done to resolve the issue. Instead, each time we ask for a status update, we are asked to complete additional tasks—many of which are repetitive or irrelevant at this stage. It has become evident that little to no real progress is being made on this ticket. The burden of troubleshooting has been placed almost entirely on us as the customer, despite paying for a service that includes this integration. At this point, the lack of resolution and transparency is unacceptable. If a feature is advertised and included in a paid product, it should work—or there should be timely, accountable support to fix it. Due to this experience, we are actively considering moving to another platform. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Connecteam Seemed to offer many cool features. Others didnt seem to offer the same things like the phone communication. Review Source CC Clare C. Service Operations Manager Hospital & Health Care Used the software for: Less than 6 months ### "Time saving game changer!" June 3, 2026 5.0 We are really pleased with the move to Connecteam. When we were trialling the app I was impressed with the presentations and 'How to' guidance videos. I felt supported to get everything set up and rolled out to my team. Pros It solves a problem that no other app has been able to solve for me. Working remotely makes it hard to keep track of people. The real time notifications have been fantastic at alerting managers when a team member is late. Staff scheduling is so much easier than the other apps I have used and the time I have to spend maintaining the schedule is greatly reduced. The app is simple to use and customer support has been prompt and has solved any bugs and issues we may have had. I like that you can request new functions and vote on ones suggested by others. It's good value for money and I like how you pay a smaller charge for additional users rather than having to subscribe to the next subscription tier like other platforms. Cons Sometimes the AI agent can struggle to understand my questions and will send me round in circles however I can request to speak to a human agent if necessary. I do get irritated when I am asked to rate each and every interaction I have with the AI agent also. Alternatives considered [RotaCloud](https://www.capterra.com/p/137099/RotaCloud/) Reason for choosing Connecteam The notifications were far superior the pricing worked better for us, we don't need all the functions so didn't want to have to pay for things we don't need. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) There were frequent updates that required the phone app to be updated for it to operate correctly. Notifications were hit and miss, scheduling was time consuming Review Source TM Tara M. Scheduler and Transfer Attendant Health, Wellness and Fitness Used the software for: 2+ years ### "Great scheduling platform!" July 6, 2026 5.0 Pros I like how easy it is to manage the shift hours, as well as moving shifts from one person to the other. Cons I would like to see a different colour or at least a darker colour line break between the published available shifts and the list of staff and their assigned shifts. Review Source BK Brad K. Gigawatt AI - Founder and Executive Chairman Information Services Used the software for: 2+ years ### "Connecteam" August 9, 2026 4.0 Connecteam is an essential tool for my daily operations at Gigawatt.ai. It seamlessly bridges the gap between the office and the field by delivering complete visibility over team activities. Pros The custom forms builder and GPS location tracking save us substantial time during on-site client audits. Cons the desktop administrative interface could be simplified, as certain advanced settings are buried in sub-menus. we noticed minor lag when exporting large volumes of time-tracking data into our payroll software. Review Source MB Melody B. Owner Computer & Network Security Used the software for: 6-12 months ### "Nice and easy to use." August 10, 2026 4.0 I have been using for about 6 months and have been very happy with the experiance. Easy to get answers but I do wish I could speak with a live person at times. Pros This program is wonderful for a small business. Very easy to use and seems to do most of what we needed. I love that it shows the clocked in people and if they have been late right up front. Cons Doesn't stop people from requesting time off if the day is not availible. I would love to have live person to speak with when there is a problem. Review Source LS Lex S. Marketing Marketing and Advertising Used the software for: 2+ years ### "Connecteam Review" August 16, 2026 5.0 Pros Great for team work and very intuitive! We appreciated the having spots for several of our team members. Easy to use and amazing features that makes projects, tasks, time managing easy. Cons We had issues navigating through the platform management dashboard. It seems we had to go back and forth user and manager to figure things out. Review Source CH Connie H. Controller Marketing and Advertising Used the software for: 1-2 years ### "Connecteam Good value " July 8, 2026 4.0 We have been using it for a couple of years and we have had few problems. The only time we needed assistance was when we change who the administrator was. Pros No charge to use the software which is helpful. All of our hourly employees are currently using Connecteam. Cons Connecteam does not convert the hours/minutes of a payroll to a decimal. So I manually have to make this calculation before submitting our payroll to our payroll service. Review Source AG Anna G. Channel Marketing Manager Information Technology and Services Used the software for: 6-12 months ### "The mobile app is good" July 16, 2026 4.0 Pros Connecteam is effective for time tracking, and I particularly like its mobile app because it's convenient for employees in the field. Its interface is very intuitive and even perfectly mimics major social networks. Its price also seems reasonable for small and medium-sized businesses. Cons Customization is limited with Connecteam, especially due to the lack of options for reports and exports. Review Source WM Will M. Staffing Coordinator Hospitality Used the software for: 6-12 months ### "Quality and value" April 28, 2026 5.0 Overall, I would recommend Connecteam to any small to medium organization; it will help you grow in efficiency and provide the highest quality HR tools for the price, hands down. And now is the time to join, because we are getting new features at our current pricing, and with as much as they are adding, the price will have to go up. Pros My favorite thing about Connecteam is the spectrum of services! However, High-quality time-tracking, scheduling, and onboarding tools are the key specific draws for us. There is no question that Connecteam offers the best value for the price. The most unique thing I love about Connecteam is the fact that they publish user feedback and how they are using that information to prioritize their R&D and add new functions to their software. It's innovative and transparent. Cons Sometimes, the fact that Connecteam is sold in modules (operations, HR&skills, and communications) hampers how the apps within those modules interact with each other. Connecteam is trying to address this with integrations, but it's still a little bumpy sometimes. Also, sometimes the features that are locked or accessible at various pay tiers don't make sense to me, but I'm sure there's internal data that bears that out. Alternatives considered [Homebase](https://www.capterra.com/p/153076/Homebase/)[Oode](https://www.capterra.com/p/10005163/Oode/)[Clockify](https://www.capterra.com/p/169607/Clockify/) Reason for choosing Connecteam Better spectrum of services, high quality on certain services, and overall value Switched from [Homebase](https://www.capterra.com/p/153076/Homebase/)[TimeClock Plus](https://www.capterra.com/p/21548/TimeClock-Plus/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Rising prices on other individual services Review Source CD Chris D. Director of Parks Government Administration Used the software for: Less than 6 months ### "Connecteams works for Perinton parks" April 24, 2026 5.0 Connecteam has been an easy platform to understand - the team that helped us with determining to purchase to the members that helped us develop and implement our system were all so helpful and courteous. We would recommend it to others looking to improve their operation functions. Pros Connecteam is easy to setup and integrate. The customer support is responsive, accessible in a number of ways, and the follow up to ensure quality results provides a top notch experience. Cons We would like to see a feature that allows us to display a daily schedule in a staff operations room, like a larger kiosk as a communication tool. Alternatives considered [Productive Parks](https://www.capterra.com/p/178990/Productive-Parks/) Reason for choosing Connecteam price and user interactivity were important for us, the mobile platform looks great in Connecteam. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) The task planner module was not easy to use and maintain - the load speed was too slow and created a clunky experience. Review Source RF Ryan F. Customer Service Food & Beverages Used the software for: 2+ years ### "Great All-in-One App for Team Management with Only Minor Issues" April 2, 2026 5.0 Overall, my experience has been really positive since it has made managing schedules, tracking time, and communicating with the team much easier and more organized on a daily basis. Pros I like most of the application because it’s very easy to use, especially for the team on mobile, and the time tracking is reliable and simple. It also brings everything into one place, which makes managing schedules, communication, and daily tasks much more efficient. Customer Support is always ready to help as well. Cons There are a few downsides, like occasional small bugs or notification issues, and the pricing can increase as your team grows. The expense tracking is also a bit limited compared to the rest of the features, and setup can take some time at first. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/) Reason for choosing Connecteam Well you cant hate on free, to help startup companies thrive and then upgrade and start paying later. Review Source DM Daniel M. Business owner Accounting Used the software for: 1-2 years ### "The best time tracking software out there at an affordable price" February 28, 2026 5.0 Overall, I love Connecteam. They make time tracking simple and easy to use! I am so glad that I found out about them! Pros It's amazing software, and they provide it free up to the first ten users. I recommend it to all my clients! Their support is really great as well, and they are always coming out with new features. It is really easy to use and intuitive. Cons I wish you could and subjobs after creating a job. Also, when filtering jobs in the timesheet, I wish I could just view the data entries for that job without having to export them to Excel. Switched from [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) This is free for the first 10 users, and I worked at a company where they used it, and it was great! Review Source AB Amy B. Office Manager Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Office Manager" April 27, 2026 4.0 Overall, connecteam has been a great step for our organization. I wish we could find a way to make entering payroll time more efficient, but it's still an improvement to what we had before. Our onboarding was alright; I never felt like we were super prepared until we just went live and dealt with the issues as they came. In a prior job, I did major ERP implementations as a Financial team lead, I have done the integration and testing steps and the training. This software is what it is for what you pay. There are some standard things that would make sense for Connecteam to implement, but development comes with a price. Pros The value for the money we paid; ease of use, teaching my employees was easy. I can easily find time data when billing my customer. Cons I still cannot load an iif file into my quickbooks payroll system. I key it in, which is still faster than before, but really thought my life would be easier with an upload to quickbooks. Also, paid time off tracking is not available for our organization. Our employees can request PTO, but the system is not able to accrue time per pay period. I feel like that is a pretty common way to accrue time off so not having that option is a little surprising. Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[TimeTrakGO](https://www.capterra.com/p/192696/TimeTrakGO/) Reason for choosing Connecteam Cost for the features we wanted. Geofencing was important for one of our locations. Review Source TP Toby P. President Apparel & Fashion Used the software for: 6-12 months ### "Connecteam keeps us connected" March 27, 2026 5.0 Once it is setup for your specific operation and needs, the app just works. It saves time, improves accuracy, and has the most features of any comparable app. Pros Connecteam can work with any company that tracks employees with hourly pay. With all of it’s different modules, the app can be setup exactly how it is needed to acomódate every business. Cons Some of the calculations can be challenging to setup, even for someone with advanced skills. Overtime pay combined with holiday pay took us a while to get configured but most other things are easy to configure. Alternatives considered [Homebase](https://www.capterra.com/p/153076/Homebase/) Reason for choosing Connecteam Easier t use, more features, better workflow and reporting Switched from [PayClock Online](https://www.capterra.com/p/130793/PayClock-Online/) We needed a more robust and modern time clock. What we got with Connecteam was so much more Now we are truly connected. Review Source JS Jordan S. Office Coordinator Construction Used the software for: 1-2 years ### "Intuitive, Clean, Reliable and Adaptable Software" January 29, 2026 5.0 Connecteam has been always been fantastic to use in my experience, has never been "down", never had login issues, support is always great. Hopefully they have more improvements and additions on their roadmap. Pros Connecteam is super simple to get up and running. It's very intuitive to use, unlike many other platforms I've experienced. Customer support is quick, and has always been very helpful and friendly to boot. The fact that Connecteam let's you have 10 users before charging is another plus. It enables you to get to know the platform before committing, which is not only rare, but great value. Cons I would love the option for forms to be able to fetch data from a source. For example, you have a drop-down list on several forms, if an option needs to be added to the list, you have to update every single form rather than just the source. This could be implemented and be amazing. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/)[Neo Intelligence](https://www.capterra.com/p/169743/Neo-Intel/) Reason for choosing Connecteam The reason we chose Connecteam over others was the cost and ease of use. Switched from [Assignar](https://www.capterra.com/p/143935/Assignar/) Assignar became prohibitively expensive for what we were using it for, and Connecteam was a far better fit. Review Source JA Jonathan A. Project Manager Construction Used the software for: 1-2 years ### " Best value for small teams that need time tracking + communication" May 15, 2026 5.0 Connecteam replaced 3 apps we were using before. Onboarding was fast and my guys actually use it without complaining. For managing field teams, dispatching jobs, and tracking hours, it's been the most reliable tool we've tried. Support is also quick to respond. 8.5/10. Pros The mobile app is dead simple for my techs to use. Time clock with GPS, job scheduling, and in-app chat all in one place. Killed our paper timesheets and 5 different WhatsApp groups. The ability to build custom checklists for installs and attach photos directly to a job is huge for documentation. Cons The admin dashboard on desktop can feel a bit clunky when you're setting up complex schedules or pulling custom reports. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing Connecteam We tested When I Work, Deputy, and Homebase. Connecteam won because the free plan covered our 8 techs and the mobile app was the easiest for them to adopt. Other tools either charged per user right away or had a steep learning curve. We needed time tracking, scheduling, and chat in one app without training the whole crew for a week. Connecteam did that day one. Review Source CV Clara V. HR Coordinator Automotive Used the software for: 2+ years ### "Consistent and up-to-date" March 4, 2026 5.0 Overall, we’ve had a really great experience with Connect Team! And they can be super helpful, especially since they are continually rolling out new improvements Pros Honestly, we love the improvements. Connect continues to make. They have a new clocking option called the NFC. And it’s already done wonders for helping people clock in and out. Cons It can sometimes be hassle to add an additional time clock when we build a new location. It also just cost us more money. We are a smaller company, but we have about 10 to 15 employees at each location. If there were a way to have a clock in for the whole company and it just separated it by locations that would be phenomenal. And obviously so other people can’t see other locations time parks. Switched from [When I Work](https://www.capterra.com/p/121248/When-I-Work/) We made the switch because Connect Team has a lot more to offer! They have chats and the time clock option. Review Source JE Jamie E. COO Security and Investigations Used the software for: 6-12 months ### "Great system for streamline your business " December 30, 2025 4.0 Overall I’m very pleased with how the system operates and have had a wonderful setup and transition team. I would definitely recommend it to anyone needing similar software for their business. I do, however, think the pricing and tiered structure make it more cumbersome than it needs to be. While there is a certain amount of “ala carte” selection and modification to the system to suit your needs, it can feel daunting and exclusionary for those needing various options. Pros I like how all facets are one one system. Time tracking, payroll, reports, learning, a communications are the key components to our business. The various facets have streamlined our business and made scheduling much easier and rescued the amount of time needed for scheduling drastically. Cons There are a few design elements and quirks to the system that I feel could be improved. Slider and navigation bars could be bigger, they are hard to get a hold of. Some buttons (like a save button) are covered from the AI assistant. Some features are not available in the tiered pricing, and I believe that if you have a good product, your shouldn’t need to parcel out sections of it as an “upgraded” feature when it’s a simple tool that helps improve business and performance. By making price tiers, you’re artificially creating demand that should already be included in a finished product. It’s a way to upsell a customer that can over complicate the product for their needs, or keep important items out of reach for the customer that needs them. Alternatives considered [The Report Management System](https://www.capterra.com/p/149947/The-Report-Management-System/)[Belfry](https://www.capterra.com/p/10019717/Belfry/) Reason for choosing Connecteam Belfry reps never made contact, THERMS was a nice product but too advanced for some of our personnel and more inclined for public safety services. Switched from [GuardsPro](https://www.capterra.com/p/163920/Guardso/)[Homebase](https://www.capterra.com/p/153076/Homebase/) Neither of the two systems had all the features we needed to grow and improve workflow. Homebase was good for timekeeping but that was it. GuardsPro was a means to an end, but it was cumbersome and not as user friendly or customizable as CT Review Source PF Patricia F. Director of Finance and Administration Construction Used the software for: Less than 6 months ### "Helpful for Job Costing, But Has a Learning Curve" June 1, 2026 5.0 Our overall experience with Connecteam has been positive but with a learning curve. The platform has been helpful for tracking employee time by specific jobs, which has improved our job costing accuracy. The geo-tracking feature has also been useful for monitoring field crews while they’re clocked in. However, the platform is not as intuitive as we had hoped. It took us quite a bit of time to learn where everything is located, particularly when setting up job sites. Once everything is properly set up, Connecteam works well for what we need. It’s a solid option for small to mid-sized construction companies that want better job costing and time tracking, but be prepared to invest some time upfront getting everything configured. Pros The biggest benefit for us has been the ability to track employee time by specific job. Being able to assign time to individual jobs has made job costing much easier and more accurate. The geo-tracking feature is also helpful, as it lets us see where our crews are when they’re clocked in. The mobile app is straightforward for our field team to use, and they’ve had very little trouble clocking in and out. Cons The main drawback is that the platform isn’t very intuitive. It can be difficult to find where things are located, and the navigation feels clunky at times. Review Source AA April A. Assistant Director Individual & Family Services Used the software for: 2+ years ### "Efficient and User Friendly" April 20, 2026 4.0 I've used Connecteam for about five years at two different jobs. 95% of the time Connecteam is user friendly, efficient does what I need it to, enabiling me to schedule more efficiently. Pros Connecteam's customer support is always helpful. Their willingness to have phone/video appointments to help understand new processes has been helpful. The job scheduling is easier than other systems I've used and allows me to schedule succinctly and correctly despite having 5+ job sites. The ability to publish days or weeks at a time as well as the ability to copy the previous week's schedule simplifies and quickens the scheduling process for me. The chat feature has also increased communication between employees at all sites. Cons It is sometimes frustrating when what seems like a basic feature requires an upgraded plan. For example, time off requests are automatically approved unless the plan is upgraded. It is sometimes frustrating and over complicated to use some features. For example, forms I want to send to my employees cannot just be uploaded into Connecteam. Once the form is created I can't send it to whomever I want without making a user group - some features just aren't user friendly. Switched from [Homebase](https://www.capterra.com/p/153076/Homebase/) Ease of use, better value for money spent Review Source MW Michael W. Vice President Entertainment Used the software for: Less than 6 months ### "ConnectTeam is amazing app that covers a bunch of issues" April 6, 2026 5.0 This has been by far the best timekeeping, scheduling, and planning tool we’ve used. We previously used Monday.com, but it felt too clunky for our business. This platform makes everything simple and efficient—our team can easily view their schedules, check their days off, and even submit time-off requests all in one place. It’s made a huge difference in how we manage our operations. Pros What I like most is having time tracking and scheduling all in one place. It makes everything much more efficient for our team. Our staff can easily view their shifts, request time off, and clock in and out without any confusion. The built-in chat is also a huge plus—they can communicate in real time and even upload photos directly in the chat, which helps with coordination and accountability. Cons One downside we’ve experienced is the lack of an edit history or undo feature. If an event or shift is accidentally deleted or overwritten, there’s no way to recover the previous version. We’ve spent significant time building out full events, and when making a quick change, a simple mistake can’t be reversed—which can be frustrating and time-consuming. Adding a version history or undo functionality would make this platform significantly more reliable for day-to-day operations. Switched from [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Too hard to use. Very clunky and not clean. Review Source TT Travis T. CEO Chemicals Used the software for: 1-2 years ### "Great Application to Use" February 2, 2026 5.0 Overall, my experience with Connecteam has been positive. It’s an easy-to-use, reliable tool for time tracking and team management, especially for small businesses. The mobile-first design makes it convenient for employees, and it helps streamline daily operations, though some advanced features are limited on the free plan. Pros Very easy to use – The app is intuitive for both managers and employees, even for non-tech-savvy staff. Great time tracking – Clock-in/clock-out is simple, accurate, and works well on mobile, which is perfect for small teams. Free plan is actually useful – Unlike many tools, the free version offers enough features to run a small business without feeling crippled. All-in-one platform – Time tracking, scheduling, communication, and task management in one place reduces the need for multiple apps. Mobile-first design – Employees can easily use it on their phones without extra hardware. Improves accountability – Clear records and visibility help reduce time disputes and keep everyone aligned. Quick setup – You can get a team up and running fast without a steep learning curve. Good value for small businesses – Saves time on admin work and helps streamline daily operations. Cons Limited features on the free plan – Some advanced tools require upgrading to a paid plan. Customization can be restrictive – Certain workflows or reports can’t be tailored as much as some businesses might want. Review Source BB Brandy B. Business Office Manager Medical Practice Used the software for: Less than 6 months ### "ConnectTeam is fantastic" January 28, 2026 5.0 My overall experience with Connecteam has been very positive. It has simplified scheduling, time tracking, and employee management in a way that feels efficient and easy to manage. The platform is user-friendly, reliable, and well-organized, making daily operations smoother for both management and staff. Everything works cohesively in one place, which saves time and reduces confusion. Overall, Connecteam has been a dependable tool that adds real value to our workflow and continues to exceed expectations. Pros Connecteam has been an excellent tool for scheduling and managing my employees. The value for money is outstanding for everything it offers, especially compared to other platforms. The system is extremely easy to use, both for management and employees, which makes onboarding smooth and stress free. Time tracking and time and expense tracking are reliable and accurate, helping me stay organized and confident with payroll. User access controls are well designed, allowing the right level of access for each role without confusion. Customer support has been responsive and helpful whenever questions come up. Bugs and issues have been minimal, and when something does arise, it’s resolved quickly. Overall, Connecteam has streamlined scheduling, tracking, and communication in a way that genuinely improves daily operations. Cons At this point, there’s honestly nothing I dislike about Connecteam. Everything I’ve used so far has worked smoothly and as expected. The platform is intuitive, reliable, and continues to meet our needs without issues. If anything, I’m still discovering features and looking forward to using even more of what it offers. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.