# Connecteam Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Connecteam Software - reviews, pricing plans, popular comparisons to other Time Clock products and more.

Source: https://www.capterra.com/p/153140/Connecteam

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# 

 Connecteam Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 18, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Connecteam

## What is Connecteam?

Stop guessing who’s working, where they are, and how many hours to pay. Connecteam’s mobile time clock helps deskless teams track employee hours with GPS, geofencing, real-time attendance, digital timesheets, break tracking, overtime rules, PTO, and payroll-ready reports—all from one simple app. Employees can clock in from mobile, kiosk, or browser, while managers get alerts for late clock-ins, missed shifts, timesheet issues, and overtime before payroll day. Replace paper timesheets, spreadsheets, and manual payroll prep with accurate time tracking built for frontline teams. Start your 14-day free trial. No credit card needed.

## What is Connecteam used for?

[Time Clock](https://www.capterra.com/time-clock-software/)[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/)

Recognitions

Shortlist

Best ease of use

Overall rating

Based on 5,282 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

1%

Pros & cons

Unified platform for teamwork

Centralized real-time team messaging

Inconsistent and excessive notifications

Recurring technical glitches

Starting price

$29

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Attendance Tracking / 2026
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-   Employee Communication Tools / 2025
-   Form Builder / 2025
-   Forms Automation / 2025
-   GPS Tracking / 2025
-   Internal Communications / 2025
-   Knowledge Management / 2025
-   Medical Scheduling / 2025
-   Mobile Learning / 2025
-   Remote Work / 2025
-   Staffing Agency / 2025
-   Team Communication / 2025
-   Training / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Production Scheduling / 2026

Our "Best of" badge program showcases products with the highest ratings...

## Connecteam alternatives

Highest Rated

[4.9 (4,821)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (1,124)](https://www.capterra.com/p/134003/Buddy-Punch/reviews/)

Starting price

$4.49

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (1,281)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.3 (3,061)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/153140/Connecteam/alternatives/)

## FAQs about Connecteam

Overview

### What problems does Connecteam solve?

Connecteam solves scattered communication, manual scheduling, unreliable time tracking, and poor visibility into field activity by combining group messaging, shift management, GPS clock-ins, forms, and training in one mobile hub. Field teams, service crews, operations managers, HR staff, and multi-location businesses use it to reduce payroll errors, paperwork, and status-chasing.

Answer based on 3296 reviews

Overview

### Which roles and teams benefit most from Connecteam?

Connecteam is most used by business owners, operations leaders, office administrators, and HR teams managing frontline workforces. Managers and supervisors rely on it for scheduling, task coordination, time tracking, and daily communication, while executives use it to improve visibility, standardize processes, support compliance, and keep distributed teams aligned.

Answer based on 5233 reviews

Overview

### What company size and industries is Connecteam built for?

Connecteam is designed for small businesses in non-desk industries, with 97% of reviewers from small companies and construction the top sector at 13%. It also serves healthcare, with hospital and health care at 6%, and health, wellness and fitness at 6%, alongside limited midsize and enterprise use.

Answer based on 5237 reviews

Features and Usability

### What are the key features of Connecteam?

Connecteam includes core workforce features like employee scheduling, time clock, GPS and geofencing location tracking, team chat, and time off management. Differentiating features include customizable forms and checklists, task management, training modules, and role-based permissions, which support field teams, compliance workflows, and day-to-day employee management.

Answer based on 1678 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Connecteam starts at $29/month for the Basic plan with 30 users included, then 50¢ per extra user; Advanced costs 49 and Expert 99. A free version and free trial are available. Reviewers call it good value and flexible, but some say feature gating across tiers or hubs can raise costs for growing teams.

Answer based on 871 reviews

Integrations

### Which third-party tools and platforms does Connecteam integrate with?

Connecteam integrates with Gusto and QuickBooks Online, the two integrations most often mentioned by reviewers, and also connects to iSolved. Its catalog adds payroll, accounting, scheduling, and automation platforms including ADP Workforce Now, ADP Next Gen HCM, Paychex Flex, Xero, Google Calendar, and Zapier.

Answer based on 315 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Connecteam?

Connecteam is generally quick to roll out for employees, especially frontline and nontechnical staff using scheduling, chat, and courses. Training is available through in-person sessions, live online training, webinars, videos, and documentation. Admins often need more time to learn permissions, workflows, and custom setups, though reviewers say tutorials help shorten the learning curve.

Answer based on 534 reviews

Getting Started and Support

### What customer support options does Connecteam offer, and how do users rate the experience?

Connecteam offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as responsive, helpful, and easy to reach, with useful tutorials and follow-up. Some report occasional slower replies, setup confusion, and frustration when urgent issues or complex fixes take longer.

Answer based on 781 reviews

Security

### How does Connecteam handle data security and access control?

Connecteam uses role-based permissions, permissions-based viewing, phone-number login with verification codes, secure chat, and options like geofencing, GPS/location check-ins, and secure document storage. Reviewers also note limits: admin permissions can be confusing or not granular enough, privacy controls may require extra cost, and some users dislike location requirements.

Answer based on 99 reviews

## Who uses Connecteam?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 2,049 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 2,049 reviews

Administrative

48%

Administrative

48%

Construction

7%

Health & Medical

6%

Entrepreneurs/ Owners

5%

Others

34%

Top industries

Based on 2,049 reviews

Construction

42%

Consumer Services

16%

Hospital & Health Care

16%

Retail

16%

Other

10%

## Pros and Cons

Unified platform for teamwork

94% positive reviews out of 993

Most reviewers find team collaboration easier with shared tools, real-time updates, and customizable workflows supporting remote and onsite teams.

Gigi A

Cleaning, 11 - 50 employees.

"What I liked most about Connecteam is its intuitive, mobile-first interface that allows for real-time updates and effortless team coordination."

Inconsistent and excessive notifications

64% negative reviews out of 301

Some reviewers indicate notifications and messaging are unreliable, with delayed alerts, notification overload, and difficulty confirming message receipt.

Lauren W

Customer Experience Specialist, 11 - 50 employees.

"We've also experienced some issues with delayed notifications or some team members not receiving them at all, which affects our ability to respond quickly."

Centralized real-time team messaging

96% positive reviews out of 628

Most reviewers describe team communication as streamlined, enabling instant updates, organized chats, and improved workplace alignment.

Julie B

Surgical Coordinator, 51 - 200 employees.

"The ability to create multiple different groups and channels, and to add and remove users from those groups quickly, helps to keep communication organized and streamlined."

Recurring technical glitches

46% negative reviews out of 273

Some users comment that bugs and issues cause app crashes, data loss, and require manual troubleshooting, affecting reliability.

KJ R

Scheduler-Facilities Manager, 11 - 50 employees.

"It's been having bugs/technical issues with the Job Scheduler."

Efficient staff coordination tools

93% positive reviews out of 403

Most reviewers report staff management is simplified, with centralized scheduling, instant updates, and accessible resources for all employees.

Sharon B

Business Owner, 2 - 10 employees.

"Its the most comprehensive of all site/staff management systems on the market and a great way for staff to communicate without divulging their personal details."

Frequent slowdowns and lag

80% negative reviews out of 271

Most users report performance and speed issues, including lag, slow loading, and occasional crashes disrupting daily operations.

Ryan M

Operations Manager, 51 - 200 employees.

"Desktop version has been running very slow recently and crashing, unsure if this is a server issue or if we are pushing the system to the limit."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Mobile Access

4.7 (3,201)

95.50% of 3201 reviewers that rated this feature as important or highly important

Mobile access helps you manage schedules, clock in/out, and communicate from anywhere. Reviewers indicate it’s essential for field teams and remote work, allowing real-time updates and GPS tracking. Some mention the mobile app lacks certain admin capabilities available on desktop.

Timesheet Management

4.6 (2,006)

93.27% of 2006 reviewers that rated this feature as important or highly important

It gives you streamlined timesheet tracking, editing, and export options for payroll. Users think it saves time, reduces errors, and allows both staff and managers to review and adjust hours. Some mention export formatting and customization could be improved.

Employee Management

4.6 (1,553)

90.73% of 1553 reviewers that rated this feature as important or highly important

Connecteam offers centralized employee records, role tracking, and PTO management. Reviewers appreciate managing staff across locations, monitoring hours, and handling HR tasks in one place. Some mention the process could be more automated and note certain advanced functions require higher-tier plans.

Clock In/Out

4.7 (1,332)

98.50% of 1332 reviewers that rated this feature as important or highly important

With this capability, you can easily track work hours, switch between jobs, and use GPS/geofencing for location-based clock-ins. Reviewers appreciate its simplicity, mobile access, and payroll integration, though some mention occasional GPS or connectivity issues and desire more notification options.

Employee Scheduling

4.6 (1,138)

90.07% of 1138 reviewers that rated this feature as important or highly important

You can quickly create, update, and share schedules, use templates, and manage shift swaps. Reviewers appreciate the ease of recurring shifts, transparency, and mobile access. Some wish for better handling of blackout dates and more detailed change logs.

Alerts/Notifications

4.4 (1,735)

82.88% of 1735 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Connecteam 392 features

An @mention is a way to tag or notify a specific person about a message/post

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Manage and track employee attendance

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Continuous profile-based stream of news and activity

Generate one-off reports that meet information requirements

Take, upload, and/or edit photos in a system (i.e. rotate, add lines/shapes, captions, etc.)

Stored list of contacts and groups

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Manage the process of evaluating documents or requests submitted for approval

Route documents and other data through one or more stakeholders for review and approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Creation, administration, and evaluation of assessments or tests

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Assign issues and tasks based on availability or required skills

Supports flexible learning at different times (i.e., learners can access course materials at their own pace)

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Record and send audio and/or video files by online message or chat

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Automate recording of time to reduce human error

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Compare key metrics for the business against prominent players in the industry

Record employee's benefit plans and selections throughout career progression

Track billable hours and/or non-billable expenses for work performed

Create, manage, and send invoices or bills to customers

Facial or other physical recognition to confirm identity

Learning content offered in small, focused chunks covering a single skill or topic.

Supports learning paths that combine in-person classes with online/virtual courses

Allows users to publish blogs on social site

Group collaboration to solve ideas in a productive and concentrated manner.

Manage and track employee breaks

Tools that allow users to create and publish courses and course material/content

LMS functionality built-in for content delivery

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Build, track, and maintain relationships with candidates

Record candidates' information such as role, professional qualifications, experiences, skills or attributes

Proactive search for potential hires to fill current and future job openings and build talent pipelines

Record interactions, notes, and developments with candidates

Determine and plan production capacity based on changing demands

Manage the treatment plan and coordination between care providers and patients with special health care needs

Create and manage digital catalog of products/services with their details, specifications, and price

Organize and group data or items based on various criteria

Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

An itemized to do list that can be edited as tasks are completed

Process of submitting and following up on claims with insurance companies

Schedule in-person or online classes

With this capability, you can easily track work hours, switch between jobs, and use GPS/geofencing for location-based clock-ins. Reviewers appreciate its simplicity, mobile access, and payroll integration, though some mention occasional GPS or connectivity issues and desire more notification options.

Provides a channel for team members to share media files, communicate, and work together

Create and store comments and/or choose from pre-added comments in the system

Leave comments and notes on documents for others to view

Specialty inspections for commercial buildings/properties and systems such as HVAC, electrical, roofing and building structure, etc.

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Capability of a software or system to make decisions and perform actions based on specified conditions

Configure existing workflows to meet your organization's needs

Identify component attributes like servers, hardware, software, and manage relationships across all services

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Digitally share pre-made materials and self-created content with others

Create, edit, convert to and from PDF files

Software specialized for corporate use

Developing custom training courses for educating employees or for teachers to create courses for their students

Create, organize, and assign courses to users

Publish finished eLearning course in a compatible eLearning format (e.g., SCORM, xAPI).

Track which progress and course materials have been completed by each user

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Alter the layout and content of dashboards

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Tailored or customizable questions for more targeted and relevant data collection

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import, collect, and capture data from multiple sources

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Specify or track the date/time a project, task, etc., is due for completion

Digital displays use technologies such as LCD, LED, projection and e-paper

Electronic signing method that validates the authenticity and integrity of a digital document

Create, update or delete entries in a directory

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Manage sending personnel and resources to a site as needed

Automated or logic-based workflows that assist in the creation of electronic documents

Scan, move or upload electronic files within the software's repository

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Editing tool that allows users to drag and drop images, icons, widgets, or other components

Track all personnel who operate company vehicles

Digital greeting cards that are sent electronically, usually via email

Transfer of data from one computer system to another

Digital forms that are shared and accessed online

Digitally sign online documents

Reminders sent via email

Monitor and track what your employees are doing

Electronic storage of staff/employee contact information and job status in a centralized repository

Access names, contact information, and roles of employees in a centralized repository

Tools to improve and measure employee satisfaction and involvement

Create and share a new employee handbook with helpful information

Connecteam offers centralized employee records, role tracking, and PTO management. Reviewers appreciate managing staff across locations, monitoring hours, and handling HR tasks in one place. Some mention the process could be more automated and note certain advanced functions require higher-tier plans.

Process of familiarizing new employees with the company, their position, and responsibilities

Store photos of employees

Online portal where employees can access and track their own information

Centralized storage for employee data, records, and performance metrics

Acknowledge and reward employees for reaching specific goals and/or for exemplary performance

Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs

You can quickly create, update, and share schedules, use templates, and manage shift swaps. Reviewers appreciate the ease of recurring shifts, transparency, and mobile access. Some wish for better handling of blackout dates and more detailed change logs.

Gateway through which employees can access the system

Track and measure time worked for employees

Tracks metrics that provide insight into how a user interacts with any interface or product

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Plan events and/or activities

Manage and track high-value assets including office equipment, furniture & more

Manage the maintenance of building facilities

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Create, save, and store files

Public or private sharing of digital files such as documents, audio/video, images, and more

Store and access documents, forms, and photos in one centralized place

Find & retrieve relevant data or documents

Track employee time off under the family and medical leave act (FMLA)

Specifically designed to meet the needs of lawn care businesses

Software specialized for non-profit organizations

Specifically for nursing homes

Serving plumbing industry professionals

Designed for small businesses

Software addresses specific needs of staffing agencies

Designed for vacation rentals

Form predictions based on past and present data/trends

Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system

Store, manage and track all forms in a centralized location

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Monitor and track fuel consumption and costs

Search for specific words or phrases within a document or database

Games or game-like elements to track progress and reward accomplishments

Use AI to generate content in the form of text, images, videos, etc.

Virtual perimeter for a real-world geographic area

Visualize locations on a map

Determines the location of a device using GPS or an IP address

Allows employees to set and manage work or career related goals

Establish measurable goals and objectives and track their progress over a specific period of time

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Create, design and modify the flow and processes of tasks in a project

Organize and edit a group of people's policy and members

Group messaging lets multiple people carry on a group conversation

Automatically find mutually available meeting time slots across multiple calendars

Compliant with HIPAA, which sets standards for sensitive patient data protection

Information, data and reports that are being tracked over time

Manage the care, assistance, or services that take place in patient's home

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Automates core HR functions such as talent management, employee evaluation and learning management

The creation, development, and sharing of potentially innovative new ideas

Manage and track all disruptions and incidents

Allow the audience to interact or engage with the content

Students are encouraged to interact with technology-enabled study materials during the course of learning

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Guidelines set by the International Organization for Standardization

Calculate total itemized costs, including initial costs and any changes

Create, share, and manage the distribution of job descriptions/duties

Manage and track all job information and associated tasks

Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Calculate labor costs associated with employing a workforce, including wages, salaries, benefits

Report on the allocation and distribution of labor costs across projects

Predict labor requirements based on past and present data/trends

Manage the attendance, schedule, and payroll of the labor workforce

Configure publication's layout before publishing

Students can access materials and communicate with instructors via their online student profile

Facilitate training materials that help employees grow and progress in their positions

Organize and track educational activities

Designing course materials to be completed in a sequential order for personalized learning purposes

Create and manage leave policies including multiple policies per department, branch, shift, region, etc.

Manage and track employee attendance

Ability to chat online in real time

Track driver locations on a map in real time

Present live poll results to audience

Identify the physical location of an individual, asset, device, etc.

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Allows managers to praise, recognize skills, and give feedback to their employees

Send messages to multiple recipients at the same time

Meal and snack planning, scheduling and distribution

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Database of members to track personal information of individuals and families

Communicate using messages within the system

Mobile access helps you manage schedules, clock in/out, and communicate from anywhere. Reviewers indicate it’s essential for field teams and remote work, allowing real-time updates and GPS tracking. Some mention the mobile app lacks certain admin capabilities available on desktop.

Notifications via mobile devices

Access the system via a mobile application

A way of interacting with a mobile application using items such as windows, icons, and menus

Access for students to complete learning materials on mobile platforms

Capture signatures via mobile devices

Distribute a survey via mobile devices

Track the time and location worked by employees via mobile device

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Manage and support multiple languages

Manage and support multiple locations

More than one location

Supports various file formats

Different tiers of pricing and billing for different employees and situations

Identify, track, and respond to negative feedback

Create and update newsletter content to increase engagement

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Track employee and task times without internet connection

Track and organize on-call shifts

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Book meetings and appointments through a website or digital platform

Track/log the amount of time employees worked per job using a timer

Track employee and task times using internet connection

Create orientation programs for new employees or students

Manage and record overtime hours for hourly employees

Facilitates integration with multiple third-party payroll systems

Manage employee salary processes, data, taxes, and records administration efficiently

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

Allows employees to praise one another in a social network-like feed visible to the whole organization

Evaluation process that provides feedback on an employee's job performance

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Adjust communications based on previous interactions or personal preferences

Track and organize physician schedules and pertinent information

Create, manage, and track policies and procedures within an organization

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee

Member changes to profiles require administrator approval per regulatory requirements

Determine which profiles are public, internal, or even client-facing

Document and report the progress of ongoing projects

Reporting on how each user, task or process has advanced since its initiation

Plan and coordinate all the resources, costs and time needed to execute assignments

Measure time to completion or hours worked for projects

Monitor the progress of projects from start to finish

Create, manage, or update project workflows.

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Clock in and out online or with a card

Survey design technique that directs respondents to different questions based on their previous answers

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Integrates with QuickBooks

Brief assessments used to measure knowledge and skills

Randomize the displayed order of questions and answer options

Ability to see if recipient has viewed/opened the message

Analyze and gain insights into data in real-time

Engage in direct, instant messaging with customers, users, etc.

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Based on availability, instantly confirm or deny a request when a new booking is made

Receive system updates as soon as any changes are made

Store recipes, enable recipe modification, and generate data required for production records

Track accrued recognition and rewards at an individual employee level

Ability to record, store, update, and retrieve information

Tools to find, assess, and hire suitable candidates for a job within an organization

Schedule repeating appointments based on a duration of time

Set the frequency of a task's occurrence

Timed notification for any upcoming task, deadline, appointment, or activity

Access work applications remotely, for when working away from the office and/or traveling

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Inspection/examination of the condition of a residential property or home

For residential properties

Assign available resources to various projects and tasks

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Allocate and manage resources, such as employees, equipment, facilities, and other assets

A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more

Strategize and implement rewards for returning customers, employees and other members

Input different types of content and edit text formats, fonts, font sizes, and colors

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Assign and distribute work schedules to individual employees or teams within an organization

Send individual or bulk text messages at predetermined times

Plan availability and assign specific time slots for tasks and resources

Automatically calculate score after the assessment

Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

At least a username and password is required to access the system

Online portal through which end users can access the system, manage tasks, or obtain information

Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge

Track work performed and resources used for past customers, sites, or assets

Facilitate the scheduling and coordination of employee shifts

Schedule shifts via online calendars and available employees

Managing and trading shift details between employees

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Track and manage sick leave time

One location

Allow users to access multiple services after entering their login credentials once

Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks

Track employee skills, competencies, training & qualifications

Skip over or route respondents to different questions based on their previous answers

Send messages via SMS

Create tools to promote social interaction and learning between students/trainees and instructors/trainers

Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement

UI looks like a spreadsheet

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Track the status over time for a request, process, asset, or transaction

Manage the buying, selling, and holding of stocks

Dictate the order and pace of an eLearning course, including the logic for how different learners progress

Split and manage tasks into individual components

Manage all supplier data and operations

Create and manage surveys

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Real-time, interactive learning experiences where participants engage in learning activities simultaneously

Attach digital tags to documents and assets for identification, search, or monitoring purposes

UI looks like task board

Edit task information and all related elements

Create, manage and track all task activities and progression

Track the status and progress of tasks

Track and manage the scheduling of tasks

Add labels or tags to tasks

Track assignment and completion of tasks and progress/statuses on projects

Oversee technicians and track their assigned work orders

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Organize customer data and accounts by user or geography

Create or build customized tests and quizzes

Create tools to measure student retention of learning material and lessons

Edit text as needed

Set up connections to third-party platforms to improve business processes

Track and manage employee's work hours to improve payroll accuracy

Log and record hours worked and costs spent to assist in billing and invoicing

Track and manage employee time-off, vacation, and sick leave requests

Tools that allow employees to request/schedule time off

Measure and track time including hours worked and paid time off (PTO)

Track time worked per client

It gives you streamlined timesheet tracking, editing, and export options for payroll. Users think it saves time, reduces errors, and allows both staff and managers to review and adjust hours. Some mention export formatting and customization could be improved.

A digital list of items that need to be completed

Interactivity between software and users by touching areas on the screen of display devices

Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders)

Track employee/learner's progression through training programs

View messages sent by both parties during the chat conversation

Organize and track the physical movement of goods from one location to another

Review data from past periods to reveal recurring tendencies and predict future performance

Store, modify, and track user accounts and access in a centralized directory

Track and interpret metrics on the usage of company resources

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Request, track, and manage time off requests and vacation time

Utilize third party services to cover unforeseen labor needs

Real-time vehicle tracking for monitoring location, route, speed, etc.

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Track revisions and updates made to files and navigate between different versions

Store and manage online video content

On-screen keyboard that can be used without the need for physical keys/keyboard

Interact with data visualization elements, such as charts and graphs, to drill down into data

Track and manage waitstaff information and schedules

Web form that allows users to enter data that is sent and processed for different reasons

Set-up notifications and alerts for web browsers and apps.

An informational database that allows users to add, delete, or revise content

Creating, assign, and track jobs and/or tasks for work orders

Streamlining repetitive tasks and activities through automated and predefined workflows

Alter the default workflow to meet your organization's needs

Create, design and manage workflows for repetitive tasks

A set of processes to optimize the productivity of its employees

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

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Features

4.5 (5,282)

4.5

Based on 5,282 reviews

## Pricing

Value for money

4.5 (5042)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/153140/Connecteam/pricing/)

Basic

$29.00

Flat Rate,Per Month

It includes:

-   Filter Dates for More Than 30 Days
-   Time tracking includes all report types, GPS, and unlimited jobs
-   Payroll software integration
-   Shift info (location, notes, media & files)
-   Claiming Open Shifts
-   Users Can Add Images to a Form
-   Past-due Tasks Quick View
-   Save Task As a Draft

Advanced

$49.00

Flat Rate,Per Month

It includes:

-   Smart Groups and Admin Permissions
-   Geofence for the Time Clock
-   Recurring Shifts and Templates for the Schedule
-   Advanced filtering & bulk actions
-   Lock days in timesheets
-   Kiosk only clock in and out
-   Auto Clock Out

Expert

$99.00

Flat Rate,Per Month

It includes:

-   Users can view & edit personal profile
-   In-app links (shortcuts)
-   Multi-branch / location management
-   Live GPS tracking (breadcrumbs)
-   Process automation
-   Conflicts & custom limitations
-   New device login alert

Value for money

4.5 (5,042)

4.5

Based on 5,042 reviews

## Integrations

[

Wix](https://www.capterra.com/p/169007/Wix/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[

Gusto](https://www.capterra.com/p/131882/Gusto/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (5055)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (5,055)

4.6

Based on 5,055 reviews

## User reviews

Overall rating

4.6

Based on 5,282 reviews

Filter by rating

5(3656)

4(1396)

3(191)

2(23)

1(16)

Mentioned topic

Sorted by most recent

AB

Allison B.

Executive Director

Non-Profit Organization Management

### "Shift scheduling made efficient"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 22, 2026

Connecteam has given us the tools we need for an affordable, efficient way to manage schedules. As a small non-profit, it is the perfect tool for our organization.

Pros

Connect team provides a quick way for me to post, approve, and edit shift schedules, giving my employees enough time and flexibility to confirm shifts or communicate scheduling needs.

Cons

It took me a while to get used to switching back and forth between the user view and admin view. Also, one of my employees set it up and is now the main admin, which is difficult to change.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LW

Lindsay W.

Operations Manager

Construction

### "The good and the bad"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 22, 2026

Pros

It is easy to use and our team members have had no issues. They were able to install and access the app easily.

Cons

Doesn't link with our software for time tracking. Because of this, it takes more time to run payroll and divide out the jobs.

Alternatives considered

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Reasons for choosing Connecteam

Looking for a cheaper alternative. Having the free option for a small company was great.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CD

Christine D.

Director of Human Resources

Non-Profit Organization Management

### "Connecteam - Wonderful experience / Great platform "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 22, 2026

Wonderful!! from start to finish with our onboarding setup everyone was very helpful. Always ready to address my questions or issues and willing to help find the best way for the platform to serve our employees needs.

Pros

The ease of use of the platform and the wonderful support getting us up and running. The screens for my employees are very easy to navigate both on the computer and one the phone app.

Cons

Some additional features that may have worked out for our staff would have ended up increasing the cost per employee.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Monthly calendar/timesheets "disappeared" after the month was over. This was a no-go for us. We need access to timesheets forever, not just two weeks.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Marc-Olivier H.

Customer Service Director

Utilities

### "Arriving in the 21st century"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 22, 2026

Was quick to put in place. Sales team and support team is great and always available to assist when needed. I've recommend the products to a bunch of my fellow directors of other businesses. Worth every penny spent!

Pros

Ease of use for our managing staff and payroll team. We saved a lot of time at every level where we need to follow worked hours. Dummy proof system for our technicians and easy to spot over, over-time and address issues with breaks.

Cons

I think that Time Off module should be part of the Time Clock and be included within the basic licence

Switched from

[Punch Clock](https://www.capterra.com/p/129971/Punch-Clock/)

We were working with old punch clock and card. We had accelerate the treatment of punch card every monday and give the possibility to me team to punch in wherever they are since they are all on the road technicians

Alternatives considered

[Mobile-Punch](https://www.capterra.com/p/276679/Mobile-Punch/)

Reasons for choosing Connecteam

Price point, Mobile punch was to expensive and I was unable to only select the modules I needed

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JD

Jamie d.

Quality worker

Food Production

### "Helpful communication tool with flaws"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 22, 2026

Overall a very helpful tool, with some minor issues. Also, they are a bit intense. Constant checkups, which are probably well meant but if there is an issue, trust me I will let you know. Could be a culture thing, as a Dutch person I quickly find things to be over the top.

Pros

It's easy to use, doesn't take a lot of time to learn. It makes it easy to track who has seen your updates which is nice. There are a lot of options, and it's fairly customizable, but not to the extend where it's overwhelming. Support is always very quick to respond if you have any questions and they always do their best.

Cons

Some technical issues, and how it sometimes feels like many features are still missing. Support is super friendly but maybe it bit much. They're not always the most helpful. A consistent problem is not being able to take photos in the app without it going back to the starting screen, so I have to exit the app, take a photo, then send it. Also, linking when sharing things does not work. For example, if I want to share a file, it shows up as an option for sharing, but when I select it, I just get sent to the starting screen again. We use this instead of Whatsapp, but I find it less convenient. The milestones are also super annoying, I wish we could just disable those.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KF

Kandace F.

Operations Manager

Real Estate

### "Great & User-Friendly Product, but You May Have to Pay Extra for Live Training and Assistance"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 22, 2026

Positive. I will probably eventually try to schedule time with a specialist to help me with more of the additional features because, again, there are many many custom features and tools that I have yet to setup or take advantage of. But since I know it will come with a cost, I will try to wait a bit longer and have a very specific list of the features or tools that I want to know more about.

Pros

I like the product overall. It has many options to customize the way you keep track of time, tasks, and helps with having internal communication within the platform's chat feature. Keeping time is simpler, doing payroll is less tedious, and our organization hasn't even scratched the surface of using ConnectTeam's HR features. I like how easy it is for user's to suggest their own edits when they've made a mistake clocking in or out, and the admin can easily approve or deny. The Ai help feature does a pretty good job pulling up articles to "how to's" when I need them, and it is faster than waiting on a call for a live agent to respond.

Cons

My only issue, is that it is a deep program with many capabilities, and although it is very user friendly, they do not provide much guidance or live assistance when you purchase this product. You'll have one initial free meeting and then if you want help from a live ConnectTeam specialist, you have to pay for more sessions. My second least favorite thing is the 'schedule feature'. If you're in an organization like restaurant or retail, with many team members having changing schedules, shifts, and needing to trade shifts or get them covered, then this feature would be ideal for you. For a remote team of workers on a more typical 9-5 schedule, it is actually difficult to set up those repetitive regular shifts for all of your team members.

Alternatives considered

[WorkEasy Software](https://www.capterra.com/p/129605/WorkEasy-Software/)

Reasons for choosing Connecteam

Ultimately for the HR features in ConnectTeam.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

Jennifer H.

Home stager

Real Estate

### "Very happy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 22, 2026

Our team stays up to date on Jobs, collecting work hours and confirming availability is so easy with Connecteam.

Pros

Very easy to use, ability to keep everyone organized and up to date on jobs. Everyone knows where they need to be!

Cons

I have yet to find an overview of past months work. It may be there and I have not located it yet. Still looking.

Switched from

[Yardbook](https://www.capterra.com/p/207272/Yardbook/)

Looking for something that streamlined things more

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BB

Brittany B.

Owner- Esthetician

Consumer Services

### "I love Connecteam!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 19, 2026

My overall experience has been great! I really appreciated the complimentary onboarding call to help me with my goals and help me get things set up in a way that worked for my business.

Pros

I love how easy it is to use and how streamlined it makes operations. My employees love it because it makes time off requests simple and kept in one place. It also helps with accountability tracking.

Cons

I do think some of the features overlap and aren't needed, or maybe I am just not entirely sure how to actually implement them. Customer support is phenomenal though, so I am not worried about having help when I do get time to play around with these things.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KS

Kerry S.

Manager

Consumer Services

### "Great all-in-one team management app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 19, 2026

Our overall experience with Connecteam was very positive. It helped streamline team communication, task management, and daily operations. The app is user-friendly, reliable, and offers good value for money. Customer support was responsive when needed, and the platform made it easier to keep our team organised.

Pros

Easy to use, simple to set up, and made it easy to manage our team. The scheduling, forms, and communication features helped keep everything organised in one place.

Cons

Some features can take a little time to learn, and certain customisation options could be more flexible. Overall, the platform worked well for our needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Josafa S.

Project Manager

Construction

### "Glad and looking for flaws! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 19, 2026

Happy we made the switch from the last app we had. The details and the tracking capabilities the app carries are very helpful. Get a better sense of the dashboard of the company.

Pros

How well you can track the week, plan the week, and stay in touch with everyone on board. The factor that has helped us planning wise, the most, has been the location factor with clock in and clock out.

Cons

I wish there was a smoother on boarding and tutorial process. The app/system is practical enough that I was able to navigate well and figure it out, but having a simple tutorial would go a long way.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/153140/Connecteam/reviews/)

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