# Connecteam Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Connecteam Software - reviews, pricing plans, popular comparisons to other Time Clock products and more. Source: https://www.capterra.com/p/153140/Connecteam --- # Connecteam Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 7, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Connecteam ## What is Connecteam? Stop guessing who’s working, where they are, and how many hours to pay. Connecteam’s mobile time clock helps deskless teams track employee hours with GPS, geofencing, real-time attendance, digital timesheets, break tracking, overtime rules, PTO, and payroll-ready reports—all from one simple app. Employees can clock in from mobile, kiosk, or browser, while managers get alerts for late clock-ins, missed shifts, timesheet issues, and overtime before payroll day. Replace paper timesheets, spreadsheets, and manual payroll prep with accurate time tracking built for frontline teams. Start your 14-day free trial. No credit card needed. ## What is Connecteam used for? [Time Clock](https://www.capterra.com/time-clock-software/)[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/) Recognitions Shortlist Best ease of use Overall rating Based on 5,236 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 1% Pros & cons Unified platform for teamwork Centralized real-time team messaging Inconsistent and excessive notifications Frequent lag and slow response Starting price $29 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Attendance Tracking / 2026 - Employee Recognition / 2026 - Employee Scheduling / 2026 - HVAC / 2026 - Learning Management System / 2026 - Plumbing / 2026 - Scheduling / 2026 - Service Dispatch / 2026 - Task Management / 2026 - Time Clock / 2026 - Employee Communication Tools / 2025 - Form Builder / 2025 - Forms Automation / 2025 - GPS Tracking / 2025 - Internal Communications / 2025 - Knowledge Management / 2025 - Medical Scheduling / 2025 - Mobile Learning / 2025 - Remote Work / 2025 - Staffing Agency / 2025 - Team Communication / 2025 - Training / 2025 Our "Best of" badge program showcases products with the highest ratings... - Production Scheduling / 2026 Our "Best of" badge program showcases products with the highest ratings... ## Connecteam alternatives [4.6 (3,429)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.9 (4,791)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (991)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.4 (1,280)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/153140/Connecteam/alternatives/) ## FAQs about Connecteam Overview ### What problems does Connecteam solve? Connecteam solves scattered communication, manual timekeeping, unclear scheduling, and poor visibility into fieldwork by combining chat, task tracking, GPS clock-ins, training, forms, and document storage in one app. Field service teams, operations managers, HR staff, and multi-site businesses benefit most by reducing payroll errors, paperwork, and coordination delays. Answer based on 3283 reviews Overview ### Which roles and teams benefit most from Connecteam? Connecteam is most used by business owners, operations leaders, office administrators, and HR teams that manage deskless staff and daily workflows. Managers and supervisors use it for scheduling, time tracking, task coordination, and communication, while executives rely on it for workforce visibility, policy distribution, and operational oversight across locations. Answer based on 5200 reviews Overview ### What company size and industries is Connecteam built for? Connecteam is built mainly for small businesses in non-desk industries, with 97% of reviewers from small companies and construction leading at 13%. It also serves healthcare segments, including hospital and health care at 6% and health, wellness and fitness at 6%, with limited midsize and enterprise use. Answer based on 5204 reviews Features and Usability ### What are the key features of Connecteam? Connecteam includes core workforce tools like employee scheduling, time clock, GPS location tracking, and time-off management, which reviewers discuss most. It also offers differentiating features for team communication and operations, including group chat, digital forms, reporting, task management, and employee training for managing deskless teams in one app. Answer based on 1665 reviews Pricing ### How much does it cost and what fees or limitations are included? Connecteam starts at $29/month for the Basic plan, covering 30 users, with Advanced at 49 and Expert at 99; extra users cost 0.5, 1.5, or 3 monthly. A free version and free trial are available. Reviewers call it good value, but some dislike feature-based tier limits and fluctuating per-user costs. Answer based on 871 reviews Integrations ### Which third-party tools and platforms does Connecteam integrate with? Connecteam integrates with Gusto and QuickBooks Online for payroll and time export, with reviewer mentions also referencing iSolved. Its catalog adds ADP Workforce Now, ADP Next Gen HCM, Paychex Flex, Xero, Google Calendar, and Zapier. In total, Connecteam connects to 13 third-party tools and platforms. Answer based on 313 reviews Getting Started and Support ### How easy is it to onboard and train a team on Connecteam? Connecteam is generally easy to onboard for employees, especially frontline teams using courses, quizzes, videos, and step-by-step tasks in the app. Training is available through in-person sessions, live online training, webinars, documentation, and videos. Admins and managers often need more time to learn setup, permissions, and custom workflows. Answer based on 534 reviews Getting Started and Support ### What customer support options does Connecteam offer, and how do users rate the experience? Connecteam offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as responsive, helpful, and available through multiple contact options, with strong follow-up and setup guidance. Some report occasional delays during busy periods, tricky contact paths, and requests for more real-time help. Answer based on 781 reviews ## Who uses Connecteam? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 2,222 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 2,222 reviews Administrative 48% Administrative 48% Construction 7% Health & Medical 6% Customer Services & Support 4% Others 34% Top industries Based on 2,222 reviews Construction 36% Retail 22% Hospital & Health Care 17% Health, Wellness and Fitness 14% Other 11% ## Pros and Cons Unified platform for teamwork 94% positive reviews out of 966 Most reviewers find team collaboration effective due to customizable workflows, mobile access, and consolidated management tools. Gigi A Cleaning, 11 - 50 employees. "What I liked most about Connecteam is its intuitive, mobile-first interface that allows for real-time updates and effortless team coordination." Inconsistent and excessive notifications 64% negative reviews out of 292 Some reviewers find notifications and messaging unreliable, with delayed alerts, excessive pings, and limited customization options. Lauren W Customer Experience Specialist, 11 - 50 employees. "We've also experienced some issues with delayed notifications or some team members not receiving them at all, which affects our ability to respond quickly." Centralized real-time team messaging 96% positive reviews out of 615 Most reviewers describe team communication as streamlined, with organized channels, instant updates, and improved engagement. Julie B Surgical Coordinator, 51 - 200 employees. "The ability to create multiple different groups and channels, and to add and remove users from those groups quickly, helps to keep communication organized and streamlined." Frequent lag and slow response 81% negative reviews out of 267 Most users report performance and speed issues, including lag, slow loading, and occasional crashes disrupting workflows. Ryan M Operations Manager, 51 - 200 employees. "Desktop version has been running very slow recently and crashing, unsure if this is a server issue or if we are pushing the system to the limit." Efficient staff coordination tools 94% positive reviews out of 389 Most reviewers indicate staff management is simplified with centralized updates, clear scheduling, and easy onboarding features. Sharon B Business Owner, 2 - 10 employees. "Its the most comprehensive of all site/staff management systems on the market and a great way for staff to communicate without divulging their personal details." Recurring glitches and technical errors 47% negative reviews out of 261 Some users say bugs and issues cause crashes, data loss, and require manual fixes, impacting daily reliability. KJ R Scheduler-Facilities Manager, 11 - 50 employees. "It's been having bugs/technical issues with the Job Scheduler." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 4.7 (3,169) 95.46% of 3169 reviewers that rated this feature as important or highly important Mobile access helps you manage schedules, clock in/out, and communicate from anywhere. Reviewers indicate it’s essential for field teams and remote work, allowing real-time updates and GPS tracking. Some mention the mobile app lacks certain admin capabilities available on desktop. Timesheet Management 4.6 (1,985) 93.25% of 1985 reviewers that rated this feature as important or highly important It gives you streamlined timesheet tracking, editing, and export options for payroll. Users think it saves time, reduces errors, and allows both staff and managers to review and adjust hours. Some mention export formatting and customization could be improved. Employee Management 4.6 (1,532) 90.80% of 1532 reviewers that rated this feature as important or highly important Connecteam offers centralized employee records, role tracking, and PTO management. Reviewers appreciate managing staff across locations, monitoring hours, and handling HR tasks in one place. Some mention the process could be more automated and note certain advanced functions require higher-tier plans. Clock In/Out 4.7 (1,318) 98.48% of 1318 reviewers that rated this feature as important or highly important With this capability, you can easily track work hours, switch between jobs, and use GPS/geofencing for location-based clock-ins. Reviewers appreciate its simplicity, mobile access, and payroll integration, though some mention occasional GPS or connectivity issues and desire more notification options. Employee Scheduling 4.6 (1,131) 90.01% of 1131 reviewers that rated this feature as important or highly important You can quickly create, update, and share schedules, use templates, and manage shift swaps. Reviewers appreciate the ease of recurring shifts, transparency, and mobile access. Some wish for better handling of blackout dates and more detailed change logs. Alerts/Notifications 4.4 (1,732) 82.91% of 1732 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Connecteam 391 features An @mention is a way to tag or notify a specific person about a message/post Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Manage and track employee attendance Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Continuous profile-based stream of news and activity Generate one-off reports that meet information requirements Take, upload, and/or edit photos in a system (i.e. rotate, add lines/shapes, captions, etc.) Stored list of contacts and groups A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Manage the process of evaluating documents or requests submitted for approval Route documents and other data through one or more stakeholders for review and approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Creation, administration, and evaluation of assessments or tests Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Assign issues and tasks based on availability or required skills Supports flexible learning at different times (i.e., learners can access course materials at their own pace) Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Record and send audio and/or video files by online message or chat Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Automate recording of time to reduce human error Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Compare key metrics for the business against prominent players in the industry Record employee's benefit plans and selections throughout career progression Track billable hours and/or non-billable expenses for work performed Create, manage, and send invoices or bills to customers Facial or other physical recognition to confirm identity Learning content offered in small, focused chunks covering a single skill or topic. Supports learning paths that combine in-person classes with online/virtual courses Allows users to publish blogs on social site Group collaboration to solve ideas in a productive and concentrated manner. Manage and track employee breaks Tools that allow users to create and publish courses and course material/content LMS functionality built-in for content delivery Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Build, track, and maintain relationships with candidates Record candidates' information such as role, professional qualifications, experiences, skills or attributes Proactive search for potential hires to fill current and future job openings and build talent pipelines Record interactions, notes, and developments with candidates Determine and plan production capacity based on changing demands Manage the treatment plan and coordination between care providers and patients with special health care needs Create and manage digital catalog of products/services with their details, specifications, and price Organize and group data or items based on various criteria Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Communicate using direct chat or messages within the system An itemized to do list that can be edited as tasks are completed Process of submitting and following up on claims with insurance companies Schedule in-person or online classes With this capability, you can easily track work hours, switch between jobs, and use GPS/geofencing for location-based clock-ins. Reviewers appreciate its simplicity, mobile access, and payroll integration, though some mention occasional GPS or connectivity issues and desire more notification options. Provides a channel for team members to share media files, communicate, and work together Create and store comments and/or choose from pre-added comments in the system Leave comments and notes on documents for others to view Specialty inspections for commercial buildings/properties and systems such as HVAC, electrical, roofing and building structure, etc. Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Capability of a software or system to make decisions and perform actions based on specified conditions Configure existing workflows to meet your organization's needs Identify component attributes like servers, hardware, software, and manage relationships across all services Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Digitally share pre-made materials and self-created content with others Create, edit, convert to and from PDF files Software specialized for corporate use Developing custom training courses for educating employees or for teachers to create courses for their students Create, organize, and assign courses to users Publish finished eLearning course in a compatible eLearning format (e.g., SCORM, xAPI). Track which progress and course materials have been completed by each user Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Alter the layout and content of dashboards Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Tailored or customizable questions for more targeted and relevant data collection Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import, collect, and capture data from multiple sources Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Specify or track the date/time a project, task, etc., is due for completion Digital displays use technologies such as LCD, LED, projection and e-paper Electronic signing method that validates the authenticity and integrity of a digital document Create, update or delete entries in a directory Online forums/groups where users can ask questions, share ideas, best practices, etc. Manage sending personnel and resources to a site as needed Automated or logic-based workflows that assist in the creation of electronic documents Scan, move or upload electronic files within the software's repository Assign categories, labels, tags, or attributes to documents for organization, search and storage Store, manage, and track all electronic documents in a centralized location Review and analyze existing information across documents Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Editing tool that allows users to drag and drop images, icons, widgets, or other components Track all personnel who operate company vehicles Digital greeting cards that are sent electronically, usually via email Transfer of data from one computer system to another Digital forms that are shared and accessed online Digitally sign online documents Reminders sent via email Monitor and track what your employees are doing Electronic storage of staff/employee contact information and job status in a centralized repository Access names, contact information, and roles of employees in a centralized repository Tools to improve and measure employee satisfaction and involvement Create and share a new employee handbook with helpful information Connecteam offers centralized employee records, role tracking, and PTO management. Reviewers appreciate managing staff across locations, monitoring hours, and handling HR tasks in one place. Some mention the process could be more automated and note certain advanced functions require higher-tier plans. Process of familiarizing new employees with the company, their position, and responsibilities Store photos of employees Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics Acknowledge and reward employees for reaching specific goals and/or for exemplary performance Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs You can quickly create, update, and share schedules, use templates, and manage shift swaps. Reviewers appreciate the ease of recurring shifts, transparency, and mobile access. Some wish for better handling of blackout dates and more detailed change logs. Gateway through which employees can access the system Track and measure time worked for employees Tracks metrics that provide insight into how a user interacts with any interface or product Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Plan events and/or activities Manage and track high-value assets including office equipment, furniture & more Manage the maintenance of building facilities Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Store and access documents, forms, and photos in one centralized place Find & retrieve relevant data or documents Track employee time off under the family and medical leave act (FMLA) Specifically designed to meet the needs of lawn care businesses Software specialized for non-profit organizations Specifically for nursing homes Serving plumbing industry professionals Designed for small businesses Software addresses specific needs of staffing agencies Designed for vacation rentals Form predictions based on past and present data/trends Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system Store, manage and track all forms in a centralized location Check guests in and out, issue key cards, schedule wake up calls, or other requests Monitor and track fuel consumption and costs Search for specific words or phrases within a document or database Games or game-like elements to track progress and reward accomplishments Use AI to generate content in the form of text, images, videos, etc. Virtual perimeter for a real-world geographic area Visualize locations on a map Determines the location of a device using GPS or an IP address Allows employees to set and manage work or career related goals Establish measurable goals and objectives and track their progress over a specific period of time System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Create, design and modify the flow and processes of tasks in a project Organize and edit a group of people's policy and members Group messaging lets multiple people carry on a group conversation Automatically find mutually available meeting time slots across multiple calendars Compliant with HIPAA, which sets standards for sensitive patient data protection Information, data and reports that are being tracked over time Manage the care, assistance, or services that take place in patient's home Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Automates core HR functions such as talent management, employee evaluation and learning management The creation, development, and sharing of potentially innovative new ideas Manage and track all disruptions and incidents Allow the audience to interact or engage with the content Students are encouraged to interact with technology-enabled study materials during the course of learning Monitor product stock levels Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Guidelines set by the International Organization for Standardization Calculate total itemized costs, including initial costs and any changes Create, share, and manage the distribution of job descriptions/duties Manage and track all job information and associated tasks Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Track and visualize the status of an ongoing job and the time spent on tasks or projects Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Calculate labor costs associated with employing a workforce, including wages, salaries, benefits Report on the allocation and distribution of labor costs across projects Predict labor requirements based on past and present data/trends Manage the attendance, schedule, and payroll of the labor workforce Configure publication's layout before publishing Students can access materials and communicate with instructors via their online student profile Facilitate training materials that help employees grow and progress in their positions Organize and track educational activities Designing course materials to be completed in a sequential order for personalized learning purposes Create and manage leave policies including multiple policies per department, branch, shift, region, etc. Manage and track employee attendance Ability to chat online in real time Track driver locations on a map in real time Present live poll results to audience Identify the physical location of an individual, asset, device, etc. Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Allows managers to praise, recognize skills, and give feedback to their employees Send messages to multiple recipients at the same time Meal and snack planning, scheduling and distribution Comprehensive list that contains information and details of all the members associated with a particular organization or group Database of members to track personal information of individuals and families Communicate using messages within the system Mobile access helps you manage schedules, clock in/out, and communicate from anywhere. Reviewers indicate it’s essential for field teams and remote work, allowing real-time updates and GPS tracking. Some mention the mobile app lacks certain admin capabilities available on desktop. Notifications via mobile devices Access the system via a mobile application A way of interacting with a mobile application using items such as windows, icons, and menus Access for students to complete learning materials on mobile platforms Capture signatures via mobile devices Distribute a survey via mobile devices Track the time and location worked by employees via mobile device Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage and support multiple languages Manage and support multiple locations More than one location Supports various file formats Different tiers of pricing and billing for different employees and situations Identify, track, and respond to negative feedback Create and update newsletter content to increase engagement Drag and drop/visual interfaces that allow non-tech users to build without writing code Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Track employee and task times without internet connection Track and organize on-call shifts Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Book meetings and appointments through a website or digital platform Track/log the amount of time employees worked per job using a timer Track employee and task times using internet connection Create orientation programs for new employees or students Manage and record overtime hours for hourly employees Facilitates integration with multiple third-party payroll systems Manage employee salary processes, data, taxes, and records administration efficiently View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Allows employees to praise one another in a social network-like feed visible to the whole organization Evaluation process that provides feedback on an employee's job performance Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Track and organize physician schedules and pertinent information Create, manage, and track policies and procedures within an organization Pre-defined templates within a library for common cases such as contracts, websites, emails, and more Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee Member changes to profiles require administrator approval per regulatory requirements Determine which profiles are public, internal, or even client-facing Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Plan and coordinate all the resources, costs and time needed to execute assignments Measure time to completion or hours worked for projects Monitor the progress of projects from start to finish Create, manage, or update project workflows. Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Clock in and out online or with a card Survey design technique that directs respondents to different questions based on their previous answers Pre-written repository of questions that can be reused within a course or for assessment or interviews Integrates with QuickBooks Brief assessments used to measure knowledge and skills Randomize the displayed order of questions and answer options Ability to see if recipient has viewed/opened the message Analyze and gain insights into data in real-time Engage in direct, instant messaging with customers, users, etc. Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Based on availability, instantly confirm or deny a request when a new booking is made Receive system updates as soon as any changes are made Store recipes, enable recipe modification, and generate data required for production records Track accrued recognition and rewards at an individual employee level Ability to record, store, update, and retrieve information Tools to find, assess, and hire suitable candidates for a job within an organization Schedule repeating appointments based on a duration of time Set the frequency of a task's occurrence Timed notification for any upcoming task, deadline, appointment, or activity Access work applications remotely, for when working away from the office and/or traveling Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Inspection/examination of the condition of a residential property or home For residential properties Assign available resources to various projects and tasks Process of planning, scheduling and executing the optimal and effective use of human capital across projects Allocate and manage resources, such as employees, equipment, facilities, and other assets A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more Strategize and implement rewards for returning customers, employees and other members Input different types of content and edit text formats, fonts, font sizes, and colors Set & manage permission levels based on user roles and restrict access to only authorized individuals Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Assign and distribute work schedules to individual employees or teams within an organization Send individual or bulk text messages at predetermined times Plan availability and assign specific time slots for tasks and resources Automatically calculate score after the assessment Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches At least a username and password is required to access the system Online portal through which end users can access the system, manage tasks, or obtain information Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge Track work performed and resources used for past customers, sites, or assets Facilitate the scheduling and coordination of employee shifts Schedule shifts via online calendars and available employees Managing and trading shift details between employees The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Track and manage sick leave time One location Allow users to access multiple services after entering their login credentials once Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks Track employee skills, competencies, training & qualifications Skip over or route respondents to different questions based on their previous answers Send messages via SMS Create tools to promote social interaction and learning between students/trainees and instructors/trainers Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement UI looks like a spreadsheet Schedule shifts for staff/employees, track hours worked, and manage staff payroll Track the status over time for a request, process, asset, or transaction Manage the buying, selling, and holding of stocks Dictate the order and pace of an eLearning course, including the logic for how different learners progress Split and manage tasks into individual components Manage all supplier data and operations Create and manage surveys Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Real-time, interactive learning experiences where participants engage in learning activities simultaneously Attach digital tags to documents and assets for identification, search, or monitoring purposes UI looks like task board Edit task information and all related elements Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Add labels or tags to tasks Track assignment and completion of tasks and progress/statuses on projects Oversee technicians and track their assigned work orders Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Organize customer data and accounts by user or geography Create or build customized tests and quizzes Create tools to measure student retention of learning material and lessons Edit text as needed Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Log and record hours worked and costs spent to assist in billing and invoicing Track and manage employee time-off, vacation, and sick leave requests Tools that allow employees to request/schedule time off Measure and track time including hours worked and paid time off (PTO) Track time worked per client It gives you streamlined timesheet tracking, editing, and export options for payroll. Users think it saves time, reduces errors, and allows both staff and managers to review and adjust hours. Some mention export formatting and customization could be improved. A digital list of items that need to be completed Interactivity between software and users by touching areas on the screen of display devices Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders) Track employee/learner's progression through training programs View messages sent by both parties during the chat conversation Organize and track the physical movement of goods from one location to another Review data from past periods to reveal recurring tendencies and predict future performance Store, modify, and track user accounts and access in a centralized directory Track and interpret metrics on the usage of company resources Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Request, track, and manage time off requests and vacation time Utilize third party services to cover unforeseen labor needs Real-time vehicle tracking for monitoring location, route, speed, etc. Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Track revisions and updates made to files and navigate between different versions Store and manage online video content On-screen keyboard that can be used without the need for physical keys/keyboard Interact with data visualization elements, such as charts and graphs, to drill down into data Track and manage waitstaff information and schedules Web form that allows users to enter data that is sent and processed for different reasons Set-up notifications and alerts for web browsers and apps. An informational database that allows users to add, delete, or revise content Creating, assign, and track jobs and/or tasks for work orders Streamlining repetitive tasks and activities through automated and predefined workflows Alter the default workflow to meet your organization's needs Create, design and manage workflows for repetitive tasks A set of processes to optimize the productivity of its employees What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface Get Advice We can help you find the software with the features you need. Features 4.5 (5,236) 4.5 Based on 5,236 reviews ## Pricing Value for money 4.5 (4996) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/153140/Connecteam/pricing/) Basic $29.00 Flat Rate,Per Month It includes: - Filter Dates for More Than 30 Days - Time tracking includes all report types, GPS, and unlimited jobs - Payroll software integration - Shift info (location, notes, media & files) - Claiming Open Shifts - Users Can Add Images to a Form - Past-due Tasks Quick View - Save Task As a Draft Advanced $49.00 Flat Rate,Per Month It includes: - Smart Groups and Admin Permissions - Geofence for the Time Clock - Recurring Shifts and Templates for the Schedule - Advanced filtering & bulk actions - Lock days in timesheets - Kiosk only clock in and out - Auto Clock Out Expert $99.00 Flat Rate,Per Month It includes: - Users can view & edit personal profile - In-app links (shortcuts) - Multi-branch / location management - Live GPS tracking (breadcrumbs) - Process automation - Conflicts & custom limitations - New device login alert Value for money 4.5 (4,996) 4.5 Based on 4,996 reviews ## Integrations [ Wix](https://www.capterra.com/p/169007/Wix/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ Gusto](https://www.capterra.com/p/131882/Gusto/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (5011) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (5,011) 4.6 Based on 5,011 reviews ## User reviews Overall rating 4.6 Based on 5,236 reviews Filter by rating 5(3628) 4(1380) 3(189) 2(23) 1(16) Mentioned topic Sorted by most recent WR Wilhmenia R. Manager Hospitality ### "Go Kleen loves Connecteam!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2026 Connecteam has been amazing and I love that its user friendly for myself as well as the employees. In addition, the help desk is always very helpful. Pros I love the all in one platform! From scheduling, time tracking, communication, task management, and basic HR tools all in one app. Cons The app struggles in low‑reception environments, affecting GPS breadcrumbs and form submissions. I wish we had offline capabilities. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KS Ksenia S. Office Manager Health, Wellness and Fitness ### "Great Platform!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2026 Very happy with a very user friendly platform. Centralized updates, so every person of the practice is on the same page. Pros User friendly platform, we can do a lot of things there, love updates! Love scheduling options for ifferent locations, very easy to use, centralized clock in for all the locations. Cons Didn't find any cos so far, hopefully keep it that way. Thank you for a great platform! We are happy we onboarded Conneteam. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KF Karen F. Administrative Assistant Events Services ### "great prosuct" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 4, 2026 The app and on line are great, I have not needed to contact support for anything so far. Keep up the good work Pros The time tracking and the ability to put the crews shifts in so I am not texting everyone. I can see who is late and who forgot to punch in. Cons nothing so far, I am signed up for some webinars to learn more. I am sure there are some features that I am not even using yet. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RB Rita B. National Administration Manager Warehousing ### "Preliminary Connecteam Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 3, 2026 My overall experience has been quite positive. I like that way it accounts for each staff member's hours automatically without my having to develop loads of spreadsheets. Pros the easy way of setting everyone up and the easy way of setting up our particular policies, and I absolutely love geofencing!! It has been an absolute game changer Cons Sometimes finding where everything sits!! But once found, it still did not make sense as to they location Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Clare C. Service Operations Manager Hospital & Health Care ### "Time saving game changer!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 3, 2026 We are really pleased with the move to Connecteam. When we were trialling the app I was impressed with the presentations and 'How to' guidance videos. I felt supported to get everything set up and rolled out to my team. Pros It solves a problem that no other app has been able to solve for me. Working remotely makes it hard to keep track of people. The real time notifications have been fantastic at alerting managers when a team member is late. Staff scheduling is so much easier than the other apps I have used and the time I have to spend maintaining the schedule is greatly reduced. The app is simple to use and customer support has been prompt and has solved any bugs and issues we may have had. I like that you can request new functions and vote on ones suggested by others. It's good value for money and I like how you pay a smaller charge for additional users rather than having to subscribe to the next subscription tier like other platforms. Cons Sometimes the AI agent can struggle to understand my questions and will send me round in circles however I can request to speak to a human agent if necessary. I do get irritated when I am asked to rate each and every interaction I have with the AI agent also. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) There were frequent updates that required the phone app to be updated for it to operate correctly. Notifications were hit and miss, scheduling was time consuming Alternatives considered [RotaCloud](https://www.capterra.com/p/137099/RotaCloud/) Reasons for choosing Connecteam The notifications were far superior the pricing worked better for us, we don't need all the functions so didn't want to have to pay for things we don't need. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TS Tannya S. Vice President Marketing and Advertising ### "Scheduling is surprisingly well done and seems to work" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 3, 2026 It prevents duplicate booking for shifts which has been helpful. I no longer use a spreadsheet to keep track of hours due to how much of a headache it was. The support team is great also. Pros Connecteam is able to track employee availability without freezing which I didn't think would happen. Gusto Payroll exports happens automatically (which I thought wouldn't be possible) and I no longer need to spend an hour entering all their information into a spreadsheet. My employees swap shifts on their phone and the template for scheduling breaks appear to be acceptable enough (as far as I've seen). Cons Text notification are extremely annoying as I receive a notification every time one of my employees logs on to the system. Additionally, the "break" option is frustratingly difficult for my employees to utilize a simple 15 minute break; therefore, they have to completely log off before taking a break. There's also some lag when logging onto the system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RL Rafal L. Owner of the cleaning business Chemicals ### "All just great !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2026 What can I say, I love it ! Will be a big pro lem to remember all daily work If I don't have a connecteam for one day now Pros Very nice Customer support and helpful, very good and easy of use for any business and value for money. You will be able to time tracking and give the employee rewards or user access to the worksheet etc... . No bugs and issues at all. Really highly recom... Cons Easy to use and very helpfull support team, I use everyday to help me remember all my work and clients Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Anthony S. CIO Automotive ### "Great User Experience and Support, But Critical Integration Gaps Remain" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 2, 2026 Our experience with Connecteam has been mixed. The platform excels in usability, employee adoption, and customer support, which are all important strengths. However, those positives have been overshadowed by missing functionality, costly module-based pricing, and integration limitations that directly impacted our payroll process. Connecteam has strong potential and does many things well, but businesses with complex payroll or QuickBooks integration requirements should carefully evaluate whether the current feature set meets their needs. We are still evaluating whether the platform is the right long-term solution for our organization and will be making that decision in the coming weeks. Pros Connecteam has one of the best user interfaces we've used for workforce management. The mobile app is intuitive, employee adoption was relatively easy, and the platform is generally user-friendly for both administrators and employees. Their customer support team has been excellent whenever we've needed assistance, and even their AI chatbot is surprisingly helpful for finding answers quickly. The platform offers a broad range of functionality, and the overall experience feels modern compared to many competing products. Cons The biggest disappointment has been the lack of progress on basic features and integrations that seem like they should already exist. Many requested features remain on the roadmap for years without implementation. The pricing structure can also be frustrating, as important functionality is spread across separate paid modules. For example, Time Off management requires additional HR & Skills functionality, even though many companies would reasonably expect that to be included with a time clock system. Our most significant issue was with the QuickBooks integration. We discovered during payroll processing that regular, overtime, and vacation hours were not transferring correctly, resulting in all hours being imported as regular hours. This created substantial manual work, payroll complications, and unexpected costs to correct. For businesses relying on QuickBooks payroll integration, this limitation should be made much clearer upfront. The onboarding process could also be improved. While an introductory training session is provided, 45 minutes is not nearly enough time to properly implement a platform of this size. Additional training is available, but requiring customers to purchase extra implementation support feels like something that should already be included. Switched from [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) QuickBooks Time purchased TSheets and never further developed their kiosk app. Connecteam had a better functioning app interface, so we switched. It's not perfect, but it works. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) [PayClock Online](https://www.capterra.com/p/130793/PayClock-Online/) Reasons for choosing Connecteam The other two systems had bugs that were too much for us to deal with at the time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NM Nicola m. Pharmacy technician Hospital & Health Care ### "Very good app, missed clock in alerts is my favourite " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 June 2, 2026 It’s very good it has fixed issues we were missing from using Teams. Overall it has worked well and customer service seems to be efficient and listens to what we have to say in respects to improving it. Pros The ability to have notifications when employees have not clocked into a shift, this has saved a lot of unhappy people. Cons I wish you could do a straight swap for shifts instead of a shift replacement. Currently employee one has to send the shift to employee two and then employee two sends the other one to employee one. It would be better if you could go to your shift then select the employee and select the shift you want to swap with. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) We wanted a system that alerted us when an employee did not click in for their shift Alternatives considered [Doodle](https://www.capterra.com/p/142620/Doodle/) Reasons for choosing Connecteam I picked anything above as I couldn’t remember the names of the other ones we tried. Because of clock in alerts Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AD Amie D. Manager Security and Investigations ### "Easy for team to navigate" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2026 Overall experience is positive; easy to have multiple time clocks, easy to create payroll exports and export reports required by clients. Support has been pleasant each time and able to resolve issues. We will be adding NFC use in the near future. Pros User access is easy for my team, and admin functionality works well. Support is responsive. Price is competitive and within our limited budget for a robust product. Cons Sometimes it is slow to load on a desktop and some report options could be more robust but I’m able to work around it. Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Reasons for choosing Connecteam Price was far more reasonable than alternatives Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/153140/Connecteam/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Clockify vs Connecteam](https://www.capterra.com/compare/153140-169607/Connecteam-vs-Clockify)[Rippling vs Connecteam](https://www.capterra.com/compare/153140-172127/Connecteam-vs-Rippling)[Jibble vs Connecteam](https://www.capterra.com/compare/153140-156992/Connecteam-vs-Jibble)[Buddy Punch vs Connecteam](https://www.capterra.com/compare/134003-153140/Buddy-Punch-vs-Connecteam)[QuickBooks Time vs Connecteam](https://www.capterra.com/compare/151722-153140/TSheets-vs-Connecteam)[Paycom vs Connecteam](https://www.capterra.com/compare/130949-153140/Paycom-vs-Connecteam)[Paycor vs Connecteam](https://www.capterra.com/compare/133745-153140/Paycor-Perform-vs-Connecteam)[Wrike vs Connecteam](https://www.capterra.com/compare/76113-153140/Wrike-vs-Connecteam)[ClockShark vs Connecteam](https://www.capterra.com/compare/153140-155467/Connecteam-vs-ClockShark)[ADP Workforce Now vs Connecteam](https://www.capterra.com/compare/153140-155895/Connecteam-vs-WorkforceNow) [OnTheClock vs Connecteam](https://www.capterra.com/compare/130009-153140/OnTheClock-com-vs-Connecteam)[BambooHR vs Connecteam](https://www.capterra.com/compare/110968-153140/BambooHR-vs-Connecteam)[UKG Ready vs Connecteam](https://www.capterra.com/compare/153140-198579/Connecteam-vs-UKG-Ready)[When I Work vs Connecteam](https://www.capterra.com/compare/121248-153140/When-I-Work-vs-Connecteam)[Dayforce HCM vs Connecteam](https://www.capterra.com/compare/153140-205376/Connecteam-vs-Dayforce-HCM)[Deputy vs Connecteam](https://www.capterra.com/compare/153140-167811/Connecteam-vs-Deputy)[Homebase vs Connecteam](https://www.capterra.com/compare/153076-153140/Homebase-vs-Connecteam)[7shifts vs Connecteam](https://www.capterra.com/compare/123038-153140/7shifts-Restaurant-Scheduling-vs-Connecteam)[Bitrix24 vs Connecteam](https://www.capterra.com/compare/113540-153140/Bitrix24-vs-Connecteam)[UKG Pro vs Connecteam](https://www.capterra.com/compare/480-153140/UKG-Pro-vs-Connecteam)