--- title: "Connecteam Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Connecteam Software - reviews, pricing plans, popular comparisons to other Time Clock products and more." source_url: "https://www.capterra.com/p/153140/Connecteam/" page_type: "product" language: "en" --- # Connecteam Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Connecteam ## What is Connecteam? Stop guessing who’s working, where they are, and how many hours to pay. Connecteam’s mobile time clock helps deskless teams track employee hours with GPS, geofencing, real-time attendance, digital timesheets, break tracking, overtime rules, PTO, and payroll-ready reports—all from one simple app. Employees can clock in from mobile, kiosk, or browser, while managers get alerts for late clock-ins, missed shifts, timesheet issues, and overtime before payroll day. Replace paper timesheets, spreadsheets, and manual payroll prep with accurate time tracking built for frontline teams. Start your 14-day free trial. No credit card needed. ## What is Connecteam used for? [Time Clock](https://www.capterra.com/time-clock-software/)[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/) Recognitions Shortlist Best ease of use Overall rating Based on 5,304 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 1% Pros & cons Unified platform for teamwork Centralized real-time team messaging Inconsistent and excessive notifications Recurring technical glitches Starting price $29 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Attendance Tracking / 2026 - Employee Recognition / 2026 - Employee Scheduling / 2026 - HVAC / 2026 - Knowledge Base / 2026 - Learning Management System / 2026 - Plumbing / 2026 - Scheduling / 2026 - Service Dispatch / 2026 - Task Management / 2026 - Time Clock / 2026 - Workforce Management / 2026 - Employee Communication Tools / 2025 - Form Builder / 2025 - Forms Automation / 2025 - GPS Tracking / 2025 - Internal Communications / 2025 - Knowledge Management / 2025 - Medical Scheduling / 2025 - Mobile Learning / 2025 - Remote Work / 2025 - Staffing Agency / 2025 - Team Communication / 2025 - Training / 2025 Our "Best of" badge program showcases products with the highest ratings... - Production Scheduling / 2026 Our "Best of" badge program showcases products with the highest ratings... ## Connecteam alternatives Highest Rated [4.9 (4,851)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (1,124)](https://www.capterra.com/p/134003/Buddy-Punch/reviews/) Starting price $4.49 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (1,375)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.3 (3,068)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/153140/Connecteam/alternatives/) ## FAQs about Connecteam Overview ### What problems does Connecteam solve? Connecteam solves scattered communication, manual timekeeping, unclear shift coverage, and poor visibility into field activity by combining chat, scheduling, GPS time clocks, forms, training, and document storage in one app. Field crews, remote staff, multi-location managers, HR teams, and small business operators benefit most from faster coordination and cleaner payroll workflows. Answer based on 3379 reviews Overview ### Which roles and teams benefit most from Connecteam? Connecteam is most used by owners, executives, operations leaders, and office administrators managing deskless teams. Managers and supervisors rely on it for scheduling, task tracking, communication, and compliance, while HR and admin teams use it for onboarding, time tracking, and workforce documentation. Finance and practice leaders benefit from improved payroll accuracy and daily oversight. Answer based on 5297 reviews Overview ### What company size and industries is Connecteam built for? Connecteam is built primarily for small businesses in non-desk industries, with 97% of reviewers from small companies and construction the top sector at 13%. It also serves healthcare-related fields, including hospital and health care at 6% and health, wellness and fitness at 6%, with limited midsize and enterprise use. Answer based on 5301 reviews Features and Usability ### What are the key features of Connecteam? Connecteam includes core workforce tools like employee scheduling, time clock, time tracking, and GPS location tracking with geofencing. It also offers team communication through chat and updates, plus digital forms, checklists, and reporting. Differentiator features include shift swapping, time off requests, training, and employee records management. Answer based on 1702 reviews Pricing ### How much does it cost and what fees or limitations are included? Connecteam starts at $29/month for Basic, covering 30 users, with Advanced at 49 and Expert at 99; extra users cost 0.5, 1.5, or 3 each monthly. A free version and free trial are available. Reviewers often call it good value, but some say feature tiers and separate modules can get confusing and expensive. Answer based on 917 reviews Integrations ### Which third-party tools and platforms does Connecteam integrate with? Connecteam integrates with Gusto and QuickBooks Online, with reviewer mentions focused heavily on payroll and timesheet export. It also connects to ADP Workforce Now, ADP Next Gen HCM, Paychex Flex, Xero, Google Calendar, and Zapier. In total, Connecteam connects to 10 third-party tools and platforms. Answer based on 320 reviews Getting Started and Support ### How easy is it to onboard and train a team on Connecteam? Connecteam is generally quick to roll out for employees, especially frontline teams using scheduling, chat, and courses. It offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers say nontechnical staff often learn basic tasks quickly, while admins need more time to configure workflows, permissions, and training content. Answer based on 567 reviews Getting Started and Support ### What customer support options does Connecteam offer, and how do users rate the experience? Connecteam offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users generally describe support as responsive, helpful, and easy to reach, with useful tutorials and follow-up. Some report occasional delays during busy periods, setup confusion, and frustration when urgent issues take longer to resolve. Answer based on 817 reviews Security ### How does Connecteam handle data security and access control? Connecteam uses role-based permissions, department and individual user access controls, phone-number login with verification codes, and secure workplace messaging. It also supports geofencing, GPS/location check-ins, and secure storage for employee documents and contact data. Some reviewers say permissions can be confusing, insufficiently granular, or create privacy concerns around visible contact details and location tracking. Answer based on 103 reviews ## Who uses Connecteam? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Unified platform for teamwork 94% positive reviews out of 993 Most reviewers find team collaboration easier with shared tools, real-time updates, and customizable workflows supporting remote and onsite teams. Gigi A. Cleaning, 11 - 50 employees. "What I liked most about Connecteam is its intuitive, mobile-first interface that allows for real-time updates and effortless team coordination." Inconsistent and excessive notifications 64% negative reviews out of 301 Some reviewers indicate notifications and messaging are unreliable, with delayed alerts, notification overload, and difficulty confirming message receipt. Lauren W. Customer Experience Specialist, 11 - 50 employees. "We've also experienced some issues with delayed notifications or some team members not receiving them at all, which affects our ability to respond quickly." Centralized real-time team messaging 96% positive reviews out of 628 Most reviewers describe team communication as streamlined, enabling instant updates, organized chats, and improved workplace alignment. Julie B. Surgical Coordinator, 51 - 200 employees. "The ability to create multiple different groups and channels, and to add and remove users from those groups quickly, helps to keep communication organized and streamlined." Recurring technical glitches 46% negative reviews out of 273 Some users comment that bugs and issues cause app crashes, data loss, and require manual troubleshooting, affecting reliability. KJ R. Scheduler-Facilities Manager, 11 - 50 employees. "It's been having bugs/technical issues with the Job Scheduler." Efficient staff coordination tools 93% positive reviews out of 403 Most reviewers report staff management is simplified, with centralized scheduling, instant updates, and accessible resources for all employees. Sharon B. Business Owner, 2 - 10 employees. "Its the most comprehensive of all site/staff management systems on the market and a great way for staff to communicate without divulging their personal details." Frequent slowdowns and lag 80% negative reviews out of 271 Most users report performance and speed issues, including lag, slow loading, and occasional crashes disrupting daily operations. Ryan M. Operations Manager, 51 - 200 employees. "Desktop version has been running very slow recently and crashing, unsure if this is a server issue or if we are pushing the system to the limit." ## Features AI summary Based on 11,786 Time Clock reviews Capterra data shows that buyers of time clock software rank the following features as their top priorities: - **Clock In/Out** (**66%** of reviewers rated this feature as critical) - **Employee Time Tracking** (**60%**) - **Timesheet Management** (**53%**) Connecteam supports all three features that reviewers rate most highly: **Clock In/Out**, **Employee Time Tracking**, and **Timesheet Management**. Together, these capabilities help businesses record work hours accurately, monitor employee time in real time, and manage timesheets more efficiently, allowing teams to improve payroll accuracy and keep daily operations organized. Clock In/Out 4.7 (1,341) 98.43% of 1341 reviewers that rated this feature as important or highly important It gives you a simple way to track work hours, locations, and breaks using mobile devices and geofencing. Users think the system is intuitive and reduces payroll errors, though some mention occasional GPS or connectivity issues and wish for more customizable notifications. Employee Time Tracking 4.7 (792) 96.46% of 792 reviewers that rated this feature as important or highly important Track and measure time worked for employees Timesheet Management 4.6 (2,017) 93.31% of 2017 reviewers that rated this feature as important or highly important Connecteam offers streamlined timesheet management, letting you track, edit, and approve hours for payroll. Reviewers appreciate easy exports, shift adjustments, and GPS verification, but some note limited customization and occasional challenges with pay rate transfers or daily hour breakdowns. Mobile Access 4.7 (3,219) 95.53% of 3219 reviewers that rated this feature as important or highly important Mobile access helps you manage schedules, clock in/out, and communicate from anywhere. Some reviewers feel it is essential for field teams and remote work, but mention that admin functions and some desktop capabilities are limited or require improvements on the mobile app. Payroll Management 4.3 (337) 85.16% of 337 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently Employee Management 4.6 (1,569) 90.76% of 1569 reviewers that rated this feature as important or highly important With this capability, you can centralize employee records, track attendance, manage PTO, and oversee staff across multiple locations. Reviewers appreciate the ability to monitor roles, hours, and locations, but some mention manual steps for onboarding and higher costs for certain functions. Connecteam 392 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Absence Management: Manage and track employee attendance - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - Ad hoc Reporting: Generate one-off reports that meet information requirements - Add & Edit Photos: Take, upload, and/or edit photos in a system (i.e. rotate, add lines/shapes, captions, etc.) - Address Book: Stored list of contacts and groups - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Assessment Management: Creation, administration, and evaluation of assessments or tests - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Assignment Management: Assign issues and tasks based on availability or required skills - Asynchronous Learning: Supports flexible learning at different times (i.e., learners can access course materials at their own pace) - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Audio/Video Messaging: Record and send audio and/or video files by online message or chat - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Time Capture: Automate recording of time to reduce human error - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Benchmarking: Compare key metrics for the business against prominent players in the industry - Benefits Management: Record employee's benefit plans and selections throughout career progression - Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Biometric Recognition: Facial or other physical recognition to confirm identity - Bite-Sized Learning: Learning content offered in small, focused chunks covering a single skill or topic. - Blended Learning: Supports learning paths that combine in-person classes with online/virtual courses - Blogs: Allows users to publish blogs on social site - Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner. - Break Management: Manage and track employee breaks - Built-in Course Authoring: Tools that allow users to create and publish courses and course material/content - Built-in LMS: LMS functionality built-in for content delivery - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Candidate Management: Build, track, and maintain relationships with candidates - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Candidate Sourcing: Proactive search for potential hires to fill current and future job openings and build talent pipelines - Candidate Tracking: Record interactions, notes, and developments with candidates - Capacity Planning: Determine and plan production capacity based on changing demands - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Categorization/Grouping: Organize and group data or items based on various criteria - Certification & Licensing: Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Checklists: An itemized to do list that can be edited as tasks are completed - Claims Management: Process of submitting and following up on claims with insurance companies - Class Scheduling: Schedule in-person or online classes - Clock In/Out: It gives you a simple way to track work hours, locations, and breaks using mobile devices and geofencing. Users think the system is intuitive and reduces payroll errors, though some mention occasional GPS or connectivity issues and wish for more customizable notifications. - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Comment Library: Create and store comments and/or choose from pre-added comments in the system - Commenting/Notes: Leave comments and notes on documents for others to view - Commercial Inspections: Specialty inspections for commercial buildings/properties and systems such as HVAC, electrical, roofing and building structure, etc. - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions - Configurable Workflow: Configure existing workflows to meet your organization's needs - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Content Sharing: Digitally share pre-made materials and self-created content with others - Convert to PDF: Create, edit, convert to and from PDF files - Corporate/Business: Software specialized for corporate use - Course Authoring: Developing custom training courses for educating employees or for teachers to create courses for their students - Course Management: Create, organize, and assign courses to users - Course Publishing: Publish finished eLearning course in a compatible eLearning format (e.g., SCORM, xAPI). - Course Tracking: Track which progress and course materials have been completed by each user - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Deadline Management: Specify or track the date/time a project, task, etc., is due for completion - Digital Signage: Digital displays use technologies such as LCD, LED, projection and e-paper - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Directory Listing Management: Create, update or delete entries in a directory - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents - Document Capture: Scan, move or upload electronic files within the software's repository - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drag & Drop Editor: Editing tool that allows users to drag and drop images, icons, widgets, or other components - Driver Management: Track all personnel who operate company vehicles - eCards: Digital greeting cards that are sent electronically, usually via email - EDI: Transfer of data from one computer system to another - Electronic Forms: Digital forms that are shared and accessed online - Electronic Signature: Digitally sign online documents - Email Reminders: Reminders sent via email - Employee Activity Monitoring: Monitor and track what your employees are doing - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Handbook: Create and share a new employee handbook with helpful information - Employee Management: With this capability, you can centralize employee records, track attendance, manage PTO, and oversee staff across multiple locations. Reviewers appreciate the ability to monitor roles, hours, and locations, but some mention manual steps for onboarding and higher costs for certain functions. - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Photos: Store photos of employees - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Recognition: Acknowledge and reward employees for reaching specific goals and/or for exemplary performance - Employee Reward Programs: Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs - Employee Scheduling: You can easily create, update, and share schedules, use templates, and manage shift swaps. Reviewers indicate scheduling is fast and flexible, supporting multiple sites and roles, though some wish for improved blackout date handling and better tracking of schedule changes. - Employee Self Service: Gateway through which employees can access the system - Employee Time Tracking: Track and measure time worked for employees - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event/Activities Planning: Plan events and/or activities - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Facility Management: Manage the maintenance of building facilities - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Storage: Store and access documents, forms, and photos in one centralized place - Filtering: Find & retrieve relevant data or documents - FMLA Administration: Track employee time off under the family and medical leave act (FMLA) - For Lawn Care: Specifically designed to meet the needs of lawn care businesses - For Nonprofits: Software specialized for non-profit organizations - For Nursing Homes: Specifically for nursing homes - For Plumbing Industry: Serving plumbing industry professionals - For Small Businesses: Designed for small businesses - For Staffing Agencies: Software addresses specific needs of staffing agencies - For Vacation Rentals: Designed for vacation rentals - Forecasting: Form predictions based on past and present data/trends - Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system - Forms Management: Store, manage and track all forms in a centralized location - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - Fuel Tracking: Monitor and track fuel consumption and costs - Full Text Search: Search for specific words or phrases within a document or database - Gamification: Games or game-like elements to track progress and reward accomplishments - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Geofencing: Virtual perimeter for a real-world geographic area - Geographic Maps: Visualize locations on a map - Geolocation: Determines the location of a device using GPS or an IP address - Goal Management: Allows employees to set and manage work or career related goals - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project - Group Management: Organize and edit a group of people's policy and members - Group Messaging: Group messaging lets multiple people carry on a group conversation - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Home Health Care Management: Manage the care, assistance, or services that take place in patient's home - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Ideation: The creation, development, and sharing of potentially innovative new ideas - Incident Management: Manage and track all disruptions and incidents - Interactive Content: Allow the audience to interact or engage with the content - Interactive Learning: Students are encouraged to interact with technology-enabled study materials during the course of learning - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - ISO Compliance: Guidelines set by the International Organization for Standardization - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Description Management: Create, share, and manage the distribution of job descriptions/duties - Job Management: Manage and track all job information and associated tasks - Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Labor Cost Calculator: Calculate labor costs associated with employing a workforce, including wages, salaries, benefits - Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects - Labor Forecasting: Predict labor requirements based on past and present data/trends - Labor Management: Manage the attendance, schedule, and payroll of the labor workforce - Layout & Design: Configure publication's layout before publishing - Learner Portal: Students can access materials and communicate with instructors via their online student profile - Learning & Development: Facilitate training materials that help employees grow and progress in their positions - Learning Management: Organize and track educational activities - Learning Paths/Tracks: Designing course materials to be completed in a sequential order for personalized learning purposes - Leave Policy Management: Create and manage leave policies including multiple policies per department, branch, shift, region, etc. - Leave Tracking: Manage and track employee attendance - Live Chat: Ability to chat online in real time - Live Driver Tracking: Track driver locations on a map in real time - Live Results Sharing: Present live poll results to audience - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Manager-to-Employee Recognition: Allows managers to praise, recognize skills, and give feedback to their employees - Mass Notifications: Send messages to multiple recipients at the same time - Meal/Nutrition Management: Meal and snack planning, scheduling and distribution - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Membership Management: Database of members to track personal information of individuals and families - Messaging: Communicate using messages within the system - Mobile Access: Mobile access helps you manage schedules, clock in/out, and communicate from anywhere. Some reviewers feel it is essential for field teams and remote work, but mention that admin functions and some desktop capabilities are limited or require improvements on the mobile app. - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Mobile Interface: A way of interacting with a mobile application using items such as windows, icons, and menus - Mobile Learning: Access for students to complete learning materials on mobile platforms - Mobile Signature Capture: Capture signatures via mobile devices - Mobile Survey: Distribute a survey via mobile devices - Mobile Time Tracking: Track the time and location worked by employees via mobile device - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multi-Property: More than one location - Multimedia Support: Supports various file formats - Multiple Billing Rates: Different tiers of pricing and billing for different employees and situations - Negative Feedback Management: Identify, track, and respond to negative feedback - Newsletter Management: Create and update newsletter content to increase engagement - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Offline Time Tracking: Track employee and task times without internet connection - On Call Scheduling: Track and organize on-call shifts - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Booking: Book meetings and appointments through a website or digital platform - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Online Time Tracking: Track employee and task times using internet connection - Orientation Workflow Management: Create orientation programs for new employees or students - Overtime Calculation: Manage and record overtime hours for hourly employees - Payroll Integration: Facilitates integration with multiple third-party payroll systems - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more - Peer-to-Peer Recognition: Allows employees to praise one another in a social network-like feed visible to the whole organization - Performance Appraisal: Evaluation process that provides feedback on an employee's job performance - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Physician Management: Track and organize physician schedules and pertinent information - Policy Management: Create, manage, and track policies and procedures within an organization - Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Productivity Analysis: Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee - Profile Change Approvals: Member changes to profiles require administrator approval per regulatory requirements - Profile Visibility Controls: Determine which profiles are public, internal, or even client-facing - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Time Tracking: Measure time to completion or hours worked for projects - Project Tracking: Monitor the progress of projects from start to finish - Project Workflow: Create, manage, or update project workflows. - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Punch card: Clock in and out online or with a card - Question Branching: Survey design technique that directs respondents to different questions based on their previous answers - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - QuickBooks Integration: Integrates with QuickBooks - Quizzes: Brief assessments used to measure knowledge and skills - Randomization: Randomize the displayed order of questions and answer options - Read Receipts: Ability to see if recipient has viewed/opened the message - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Recipe Management: Store recipes, enable recipe modification, and generate data required for production records - Recognition Tracking: Track accrued recognition and rewards at an individual employee level - Records Management: Ability to record, store, update, and retrieve information - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Recurring Appointments: Schedule repeating appointments based on a duration of time - Recurring Tasks: Set the frequency of a task's occurrence - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Residential Inspections: Inspection/examination of the condition of a residential property or home - Residential Properties: For residential properties - Resource Allocation: Assign available resources to various projects and tasks - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Rewards Catalog: A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Rich Text Editor: Input different types of content and edit text formats, fonts, font sizes, and colors - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Schedule Distribution: Assign and distribute work schedules to individual employees or teams within an organization - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Scheduling: Plan availability and assign specific time slots for tasks and resources - Scoring: Automatically calculate score after the assessment - SCORM Compliance: Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Login: At least a username and password is required to access the system - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Self-paced Learning: Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge - Service History: Track work performed and resources used for past customers, sites, or assets - Shift Management: Facilitate the scheduling and coordination of employee shifts - Shift Scheduling: Schedule shifts via online calendars and available employees - Shift Swapping: Managing and trading shift details between employees - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Sick Leave Tracking: Track and manage sick leave time - Single Property: One location - Single Sign On: Allow users to access multiple services after entering their login credentials once - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Skills Tracking: Track employee skills, competencies, training & qualifications - Skip Logic: Skip over or route respondents to different questions based on their previous answers - SMS Messaging: Send messages via SMS - Social Learning: Create tools to promote social interaction and learning between students/trainees and instructors/trainers - Social Recognition: Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement - Spreadsheet View: UI looks like a spreadsheet - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Status Tracking: Track the status over time for a request, process, asset, or transaction - Stock Management: Manage the buying, selling, and holding of stocks - Storyboarding: Dictate the order and pace of an eLearning course, including the logic for how different learners progress - Sub-Task Management: Split and manage tasks into individual components - Supplier Management: Manage all supplier data and operations - Survey Builder: Create and manage surveys - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Synchronous Learning: Real-time, interactive learning experiences where participants engage in learning activities simultaneously - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Board View: UI looks like task board - Task Editing: Edit task information and all related elements - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Task Tagging: Add labels or tags to tasks - Task/Project Tracking: Track assignment and completion of tasks and progress/statuses on projects - Technician Management: Oversee technicians and track their assigned work orders - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Territory Management: Organize customer data and accounts by user or geography - Test/Quiz Creation: Create or build customized tests and quizzes - Tests/Assessments: Create tools to measure student retention of learning material and lessons - Text Editing: Edit text as needed - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Off Requests: Tools that allow employees to request/schedule time off - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Time Tracking by Client: Track time worked per client - Timesheet Management: Connecteam offers streamlined timesheet management, letting you track, edit, and approve hours for payroll. Reviewers appreciate easy exports, shift adjustments, and GPS verification, but some note limited customization and occasional challenges with pay rate transfers or daily hour breakdowns. - To-Do List: A digital list of items that need to be completed - Touch Screen: Interactivity between software and users by touching areas on the screen of display devices - Training Administration: Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders) - Training Management: Track employee/learner's progression through training programs - Transcripts/Chat History: View messages sent by both parties during the chat conversation - Transportation Management: Organize and track the physical movement of goods from one location to another - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Unified Directory: Store, modify, and track user accounts and access in a centralized directory - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Variable Workforce: Utilize third party services to cover unforeseen labor needs - Vehicle Tracking: Real-time vehicle tracking for monitoring location, route, speed, etc. - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Version Control: Track revisions and updates made to files and navigate between different versions - Video Management: Store and manage online video content - Virtual Keyboard: On-screen keyboard that can be used without the need for physical keys/keyboard - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Waitstaff Management: Track and manage waitstaff information and schedules - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Web Notifications: Set-up notifications and alerts for web browsers and apps. - Wiki: An informational database that allows users to add, delete, or revise content - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks - Workforce Management: A set of processes to optimize the productivity of its employees - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 4.5 (5,304) 4.5 Based on 5,304 reviews ## Pricing Value for money 4.5 (5063) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/153140/Connecteam/pricing/) Basic $29.00 Flat Rate,Per Month It includes: - Filter Dates for More Than 30 Days - Time tracking includes all report types, GPS, and unlimited jobs - Payroll software integration - Shift info (location, notes, media & files) - Claiming Open Shifts - Users Can Add Images to a Form - Past-due Tasks Quick View - Save Task As a Draft Advanced $49.00 Flat Rate,Per Month It includes: - Smart Groups and Admin Permissions - Geofence for the Time Clock - Recurring Shifts and Templates for the Schedule - Advanced filtering & bulk actions - Lock days in timesheets - Kiosk only clock in and out - Auto Clock Out Expert $99.00 Flat Rate,Per Month It includes: - Users can view & edit personal profile - In-app links (shortcuts) - Multi-branch / location management - Live GPS tracking (breadcrumbs) - Process automation - Conflicts & custom limitations - New device login alert Enterprise Custom Quote Available It includes: - 2FA and Biometric Lock - API Access - Personal Account Manager - Private Branding App Option - Unlimited Attachments Per Post - Unlimited Data Layers in the Schedule - Webhook for Forms Value for money 4.5 (5,063) 4.5 Based on 5,063 reviews ## Integrations [ Wix](https://www.capterra.com/p/169007/Wix/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Gusto](https://www.capterra.com/p/131882/Gusto/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (5077) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (5,077) 4.6 Based on 5,077 reviews ## User reviews Overall rating 4.6 Based on 5,304 reviews Filter by rating 5(3672) 4(1402) 3(191) 2(23) 1(16) Mentioned topic Sorted by most recent YR Yager R. Innovation pm Telecommunications ### "Connect team is number one" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 10/10 August 4, 2026 Overall, very good everyone likes it. The team has been more effective. Upper management is better at tracking hours. The team is better at Pros The simplicity and its ability to allow the users learn systems and functions relatively quick without having to scratch your head Cons That I can’t track projects or budget I would prefer to be able to see my budget and every project that I’ve worked on with ability to add photos, but still be stored in a project Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Pricing and usability the best part of it all is that it was technically free at first to try it out Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reasons for choosing Connecteam Because it was cheap cheaper and they allow me to test it out for free and create multiple ins Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MW Marsha W. CEO Transportation/Trucking/Railroad ### "Great Connect" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 July 28, 2026 Overall, Connecteam is a very good system for tracking employee communication and staying connected with the team. I especially like receiving text notifications, which allows me to stay informed without being tied to a computer. The real-time updates make it easier to monitor conversations, respond quickly, and keep everyone on the same page. Pros What I liked least about Connecteam is the search feature. At times, It is easy to track employee's time and documentation. Cons What I liked least about Connecteam is the search feature. At times, it can be difficult to quickly locate past conversations or specific messages, which makes finding important information more time-consuming. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CC Cassie C. Manager Retail ### "Decent Quality for the price" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 July 28, 2026 So far so good. The customer support is a little tricky. If you use the AI support it generally returns no answer. Pros This program makes it easy to copy one week to the next. The ability to block off a day for unavailability is a bonus. Cons It would be nice if there was a way to copy bi-weekly schedules, or an entire month. As an admin I would like to see all conversations between employees. Switched from [WhenToWork](https://www.capterra.com/p/80499/WhenToWork/) two possibly three years ago. 2-3 Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AP Andre P. General manager Retail ### "The all in one app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 25, 2026 Pros I love being able to communicate with my team through an app and making group chats. The scheduling feature is also great. Cons I don’t like its ability to only have one person complete a form at a time. Being able to have 2 people working on a form would make things so much easier Switched from [Jolt](https://www.capterra.com/p/146384/Jolt/) We needed a more consistent, user friendly platform. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Amelia B. Operations Manager Alternative Medicine ### "A solid team management tool for the UK market" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 20, 2026 I've had a generally positive experience with Connecteam, using it regularly to manage my team's workflow and communication. While it's not perfect, the platform has streamlined many processes and saved me a significant amount of time in the long run, which is a major plus for me. Pros Connecteam's ease of use and intuitive interface make it a pretty solid choice for team management. We've found it works well enough for our team of 25 to stay organized and communicate effectively. Cons The mobile app can be a bit clunky at times, and it took a bit to figure out how to use it effectively. Not a huge deal, but it's kind of annoying when you're trying to stay on top of things on the go. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jigar P. Manager Consumer Services ### "Great Application for Staffing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 17, 2026 Overall I recommend this to people thinking to implement the software. Great for people starting out, good customer support Pros Really good tool when your organisation goes big and you have to manage all employees in one platform, makes job easy Cons Updates takes a while, can get laggy sometimes, could be less expensive per user. Time sheets can change sometime. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AG Anna G. Channel Marketing Manager Information Technology and Services ### "The mobile app is good" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 16, 2026 Pros Connecteam is effective for time tracking, and I particularly like its mobile app because it's convenient for employees in the field. Its interface is very intuitive and even perfectly mimics major social networks. Its price also seems reasonable for small and medium-sized businesses. Cons Customization is limited with Connecteam, especially due to the lack of options for reports and exports. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EM Eugene M. CTO and Co-Founder Information Technology and Services ### "I am happy that it worked most days" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 13, 2026 I'm just happy it has held everything together enough to not completely fail on us when we have 100 stops to complete. I like Connecteam, it seems pretty good. Pros Connecteam manages our quotes and payments and today is the first day I didn't think it crashed. The boys used connecteam at home, and out in the field, but they can simply touch the screen to get paid. I thought the texting part would break as soon as I started using it but its been sending my "on my way" message properly. Cons We create routes for each of our snow visits and its totally nonsensical since I just want to create a static route that allows the boys to check off their stops without the software mixing up the order of the stops when an emergency storm hits at 1 am. They also charge additional for expense reporting. For tech permissions you have to choose either all or none, and my boys have access to many things that they shouldn't see on the app and it's very slow. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GA Georges Attino C. Journaliste International Multimedia Telecommunications ### "Communication & HR tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 11, 2026 Pros It helps centralize communication and staff management with good visibility for well-organized work. Cons It takes a little time to get used to it and understand all the features. On top of that, some options are limited without a subscription. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JJ Jessica J. COO - Owner Environmental Services ### "Great Platform for any Business. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 9, 2026 Overall it has been great for my staff to use. It has streamlined operations and has made ease of data collection and corrective actions on forms great. Pros That it is very easy to use and a bonus that it is free. It is easy to use for non technical staff. The forms are easy to use and build. We like the all-in-one functionality. Cons I wish that it would put forms and documents in knowledge base in alphabetical order. Some features are locked behind upgrades. Alternatives considered [DATS](https://www.capterra.com/p/10028890/DATS/) [SiteDocs](https://www.capterra.com/p/143579/SiteDocs/) Reasons for choosing Connecteam It was free. It also is reasonably priced if we need to go to the next step. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 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