# Connecteam Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Connecteam Software - reviews, pricing plans, popular comparisons to other Employee Recognition products and more.

Source: https://www.capterra.com/p/153140/Connecteam

---

# 

 Connecteam Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Connecteam

## What is Connecteam?

Kick employee morale into high gear with easy-to-use digital employee recognition software. Send virtual badges to celebrate a job well done or award digital tokens that your employee can exchange for gift cards to dozens of popular vendors such as Nike, Amazon, and Apple. Make your employees feel appreciated and acknowledge achievements while promoting positive company values. Bring a spark back into the workplace with Connecteam’s employee recognition tool.

## What is Connecteam used for?

[Time Clock](https://www.capterra.com/time-clock-software/)[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/)

Overall rating

Based on 5,044 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

1%

Pros & cons

Comprehensive team management solution

Unified team communication hub

Complex and costly pricing structure

Frequent performance and speed issues

Starting price

$29

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Connecteam alternatives

Highest Rated

[4.9 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (1,124)](https://www.capterra.com/p/134003/Buddy-Punch/reviews/)

Starting price

$4.49

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.3 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/153140/Connecteam/alternatives/)

## Who uses Connecteam?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Comprehensive team management solution

94% positive reviews out of 913

Most reviewers find team management features keep teams organized, connected, and simplify scheduling, task tracking, and collaboration.

Samuel H

rsp, 51 - 200 employees.

"Overall, Connecteam presents itself as a really valuable and comprehensive platform, particularly for businesses aiming to consolidate their various team management, communication, and operational tools into a single, accessible system."

Complex and costly pricing structure

47% negative reviews out of 424

Some users report pricing is confusing, with key features behind paywalls and costs rising quickly for small teams.

Jaimie M

CEO, 11 - 50 employees.

"Pricing model is often too complex and frustration to always have to pay more to access features which we may only use a small amount"

Unified team communication hub

97% positive reviews out of 464

Reviewers appreciate team communication tools for real-time messaging, group channels, and centralized information sharing.

Karol V

Executive Administrator, 2 - 10 employees.

"Connecteam has streamlined our entire workflow, making team communication, task management, and scheduling so much more efficient."

Frequent performance and speed issues

83% negative reviews out of 227

Most users report performance and speed problems, including lag, slow loading, syncing delays, and occasional app crashes.

Maria A

Finance Controller, 11 - 50 employees.

"Multiple times I've experienced not being able to log in or took more than 5 minutes for the site to load."

Centralized staff management platform

94% positive reviews out of 360

Most reviewers describe staff management as efficient, offering streamlined communication, training, and easy shift coordination.

Sharon B

Business Owner, 2 - 10 employees.

"Its the most comprehensive of all site/staff management systems on the market and a great way for staff to communicate without divulging their personal details."

Inconsistent and overwhelming notifications

69% negative reviews out of 179

Most reviewers indicate notifications are unreliable, delayed, excessive, and difficult to customize for specific needs.

Lauren W

Customer Experience Specialist, 11 - 50 employees.

"We've also experienced some issues with delayed notifications or some team members not receiving them at all, which affects our ability to respond quickly."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Mobile Access

4.7 (3,040)

95.36% of 3040 reviewers that rated this feature as important or highly important

Connecteam offers flexible access for managing schedules, clocking in/out, and communicating from anywhere. Reviewers appreciate real-time updates, GPS tracking, and convenience for field staff, though some mention occasional app glitches and limited admin functionality compared to desktop.

Timesheet Management

4.6 (1,888)

93.27% of 1888 reviewers that rated this feature as important or highly important

It helps you streamline payroll, approve edits, and export reports. Users think timesheet management saves time, allows easy corrections, and supports remote teams, but some report export formatting issues and limited customization for daily hour views and cost center allocation.

Calendar Management

4.5 (1,574)

87.10% of 1574 reviewers that rated this feature as important or highly important

This aspect lets you organize shifts, track availability, and sync with Google Calendar. Some reviewers find color-coding, templates, and scheduling flexibility valuable, but mention sync delays, glitches, and limited integration with Microsoft 365 and phone calendars.

Employee Management

4.6 (1,439)

90.97% of 1439 reviewers that rated this feature as important or highly important

Connecteam gives you a centralized way to oversee staff, track hours, manage PTO, and update records. Reviewers appreciate easy scheduling, location tracking, and document storage, but some mention limitations for document tracking and higher costs for advanced acknowledgment options.

Clock In/Out

4.7 (1,256)

98.49% of 1256 reviewers that rated this feature as important or highly important

With this capability, you can track work hours, locations, and breaks efficiently. Reviewers appreciate mobile and geofence options, seamless payroll integration, and accountability, but some mention occasional GPS issues, delayed punches, and the need for more customizable notifications.

Alerts/Notifications

4.4 (1,685)

82.91% of 1685 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Connecteam 391 features

An @mention is a way to tag or notify a specific person about a message/post

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Manage and track employee attendance

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Continuous profile-based stream of news and activity

Generate one-off reports that meet information requirements

Take, upload, and/or edit photos in a system (i.e. rotate, add lines/shapes, captions, etc.)

Stored list of contacts and groups

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Manage the process of evaluating documents or requests submitted for approval

Route documents and other data through one or more stakeholders for review and approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Creation, administration, and evaluation of assessments or tests

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Assign issues and tasks based on availability or required skills

Supports flexible learning at different times (i.e., learners can access course materials at their own pace)

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Record and send audio and/or video files by online message or chat

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Automate recording of time to reduce human error

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Compare key metrics for the business against prominent players in the industry

Record employee's benefit plans and selections throughout career progression

Track billable hours and/or non-billable expenses for work performed

Create, manage, and send invoices or bills to customers

Facial or other physical recognition to confirm identity

Learning content offered in small, focused chunks covering a single skill or topic.

Supports learning paths that combine in-person classes with online/virtual courses

Allows users to publish blogs on social site

Group collaboration to solve ideas in a productive and concentrated manner.

Manage and track employee breaks

Tools that allow users to create and publish courses and course material/content

LMS functionality built-in for content delivery

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

This aspect lets you organize shifts, track availability, and sync with Google Calendar. Some reviewers find color-coding, templates, and scheduling flexibility valuable, but mention sync delays, glitches, and limited integration with Microsoft 365 and phone calendars.

Synchronize with other calendars to view mutual availability and schedules

Build, track, and maintain relationships with candidates

Record candidates' information such as role, professional qualifications, experiences, skills or attributes

Proactive search for potential hires to fill current and future job openings and build talent pipelines

Record interactions, notes, and developments with candidates

Determine and plan production capacity based on changing demands

Manage the treatment plan and coordination between care providers and patients with special health care needs

Create and manage digital catalog of products/services with their details, specifications, and price

Organize and group data or items based on various criteria

Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Communicate using direct chat or messages within the system

An itemized to do list that can be edited as tasks are completed

Process of submitting and following up on claims with insurance companies

Schedule in-person or online classes

With this capability, you can track work hours, locations, and breaks efficiently. Reviewers appreciate mobile and geofence options, seamless payroll integration, and accountability, but some mention occasional GPS issues, delayed punches, and the need for more customizable notifications.

Provides a channel for team members to share media files, communicate, and work together

Create and store comments and/or choose from pre-added comments in the system

Leave comments and notes on documents for others to view

Specialty inspections for commercial buildings/properties and systems such as HVAC, electrical, roofing and building structure, etc.

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Capability of a software or system to make decisions and perform actions based on specified conditions

Configure existing workflows to meet your organization's needs

Identify component attributes like servers, hardware, software, and manage relationships across all services

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Digitally share pre-made materials and self-created content with others

Create, edit, convert to and from PDF files

Software specialized for corporate use

Developing custom training courses for educating employees or for teachers to create courses for their students

Create, organize, and assign courses to users

Publish finished eLearning course in a compatible eLearning format (e.g., SCORM, xAPI).

Track which progress and course materials have been completed by each user

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Alter the layout and content of dashboards

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Tailored or customizable questions for more targeted and relevant data collection

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import, collect, and capture data from multiple sources

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Specify or track the date/time a project, task, etc., is due for completion

Digital displays use technologies such as LCD, LED, projection and e-paper

Electronic signing method that validates the authenticity and integrity of a digital document

Create, update or delete entries in a directory

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Manage sending personnel and resources to a site as needed

Automated or logic-based workflows that assist in the creation of electronic documents

Scan, move or upload electronic files within the software's repository

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Editing tool that allows users to drag and drop images, icons, widgets, or other components

Track all personnel who operate company vehicles

Digital greeting cards that are sent electronically, usually via email

Transfer of data from one computer system to another

Digital forms that are shared and accessed online

Digitally sign online documents

Reminders sent via email

Monitor and track what your employees are doing

Electronic storage of staff/employee contact information and job status in a centralized repository

Access names, contact information, and roles of employees in a centralized repository

Tools to improve and measure employee satisfaction and involvement

Create and share a new employee handbook with helpful information

Connecteam gives you a centralized way to oversee staff, track hours, manage PTO, and update records. Reviewers appreciate easy scheduling, location tracking, and document storage, but some mention limitations for document tracking and higher costs for advanced acknowledgment options.

Process of familiarizing new employees with the company, their position, and responsibilities

Store photos of employees

Online portal where employees can access and track their own information

Centralized storage for employee data, records, and performance metrics

Acknowledge and reward employees for reaching specific goals and/or for exemplary performance

Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs

Assign working shifts or tasks to employees based on their availability

Gateway through which employees can access the system

Track and measure time worked for employees

Tracks metrics that provide insight into how a user interacts with any interface or product

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Plan events and/or activities

Manage and track high-value assets including office equipment, furniture & more

Manage the maintenance of building facilities

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Create, save, and store files

Public or private sharing of digital files such as documents, audio/video, images, and more

Store and access documents, forms, and photos in one centralized place

Find & retrieve relevant data or documents

Track employee time off under the family and medical leave act (FMLA)

Specifically designed to meet the needs of lawn care businesses

Software specialized for non-profit organizations

Specifically for nursing homes

Serving plumbing industry professionals

Designed for small businesses

Software addresses specific needs of staffing agencies

Designed for vacation rentals

Form predictions based on past and present data/trends

Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system

Store, manage and track all forms in a centralized location

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Monitor and track fuel consumption and costs

Search for specific words or phrases within a document or database

Games or game-like elements to track progress and reward accomplishments

Use AI to generate content in the form of text, images, videos, etc.

Virtual perimeter for a real-world geographic area

Visualize locations on a map

Determines the location of a device using GPS or an IP address

Allows employees to set and manage work or career related goals

Establish measurable goals and objectives and track their progress over a specific period of time

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Create, design and modify the flow and processes of tasks in a project

Organize and edit a group of people's policy and members

Group messaging lets multiple people carry on a group conversation

Automatically find mutually available meeting time slots across multiple calendars

Compliant with HIPAA, which sets standards for sensitive patient data protection

Information, data and reports that are being tracked over time

Manage the care, assistance, or services that take place in patient's home

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Automates core HR functions such as talent management, employee evaluation and learning management

The creation, development, and sharing of potentially innovative new ideas

Manage and track all disruptions and incidents

Allow the audience to interact or engage with the content

Students are encouraged to interact with technology-enabled study materials during the course of learning

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Guidelines set by the International Organization for Standardization

Calculate total itemized costs, including initial costs and any changes

Create, share, and manage the distribution of job descriptions/duties

Manage and track all job information and associated tasks

Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Calculate labor costs associated with employing a workforce, including wages, salaries, benefits

Report on the allocation and distribution of labor costs across projects

Predict labor requirements based on past and present data/trends

Manage the attendance, schedule, and payroll of the labor workforce

Configure publication's layout before publishing

Students can access materials and communicate with instructors via their online student profile

Facilitate training materials that help employees grow and progress in their positions

Organize and track educational activities

Designing course materials to be completed in a sequential order for personalized learning purposes

Create and manage leave policies including multiple policies per department, branch, shift, region, etc.

Manage and track employee attendance

Ability to chat online in real time

Track driver locations on a map in real time

Present live poll results to audience

Identify the physical location of an individual, asset, device, etc.

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Allows managers to praise, recognize skills, and give feedback to their employees

Send messages to multiple recipients at the same time

Meal and snack planning, scheduling and distribution

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Database of members to track personal information of individuals and families

Communicate using messages within the system

Connecteam offers flexible access for managing schedules, clocking in/out, and communicating from anywhere. Reviewers appreciate real-time updates, GPS tracking, and convenience for field staff, though some mention occasional app glitches and limited admin functionality compared to desktop.

Notifications via mobile devices

Access the system via a mobile application

A way of interacting with a mobile application using items such as windows, icons, and menus

Access for students to complete learning materials on mobile platforms

Capture signatures via mobile devices

Distribute a survey via mobile devices

Track the time and location worked by employees via mobile device

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Manage and support multiple languages

Manage and support multiple locations

More than one location

Supports various file formats

Different tiers of pricing and billing for different employees and situations

Identify, track, and respond to negative feedback

Create and update newsletter content to increase engagement

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Track employee and task times without internet connection

Track and organize on-call shifts

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Book meetings and appointments through a website or digital platform

Track/log the amount of time employees worked per job using a timer

Track employee and task times using internet connection

Create orientation programs for new employees or students

Manage and record overtime hours for hourly employees

Facilitates integration with multiple third-party payroll systems

Manage employee salary processes, data, taxes, and records administration efficiently

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

Allows employees to praise one another in a social network-like feed visible to the whole organization

Evaluation process that provides feedback on an employee's job performance

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Adjust communications based on previous interactions or personal preferences

Track and organize physician schedules and pertinent information

Create, manage, and track policies and procedures within an organization

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Streamlining repetitive tasks and activities through automated and predefined workflows

Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee

Member changes to profiles require administrator approval per regulatory requirements

Determine which profiles are public, internal, or even client-facing

Document and report the progress of ongoing projects

Reporting on how each user, task or process has advanced since its initiation

Plan and coordinate all the resources, costs and time needed to execute assignments

Measure time to completion or hours worked for projects

Monitor the progress of projects from start to finish

Create, manage, or update project workflows.

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Clock in and out online or with a card

Survey design technique that directs respondents to different questions based on their previous answers

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Integrates with QuickBooks

Brief assessments used to measure knowledge and skills

Randomize the displayed order of questions and answer options

Ability to see if recipient has viewed/opened the message

Analyze and gain insights into data in real-time

Engage in direct, instant messaging with customers, users, etc.

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Based on availability, instantly confirm or deny a request when a new booking is made

Receive system updates as soon as any changes are made

Store recipes, enable recipe modification, and generate data required for production records

Track accrued recognition and rewards at an individual employee level

Ability to record, store, update, and retrieve information

Tools to find, assess, and hire suitable candidates for a job within an organization

Schedule repeating appointments based on a duration of time

Set the frequency of a task's occurrence

Timed notification for any upcoming task, deadline, appointment, or activity

Access work applications remotely, for when working away from the office and/or traveling

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Inspection/examination of the condition of a residential property or home

For residential properties

Assign available resources to various projects and tasks

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Allocate and manage resources, such as employees, equipment, facilities, and other assets

A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more

Strategize and implement rewards for returning customers, employees and other members

Input different types of content and edit text formats, fonts, font sizes, and colors

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Assign and distribute work schedules to individual employees or teams within an organization

Send individual or bulk text messages at predetermined times

Plan availability and assign specific time slots for tasks and resources

Automatically calculate score after the assessment

Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

At least a username and password is required to access the system

Online portal through which end users can access the system, manage tasks, or obtain information

Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge

Track work performed and resources used for past customers, sites, or assets

Facilitate the scheduling and coordination of employee shifts

Schedule shifts via online calendars and available employees

Managing and trading shift details between employees

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Track and manage sick leave time

One location

Allow users to access multiple services after entering their login credentials once

Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks

Track employee skills, competencies, training & qualifications

Skip over or route respondents to different questions based on their previous answers

Send messages via SMS

Create tools to promote social interaction and learning between students/trainees and instructors/trainers

Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement

UI looks like a spreadsheet

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Track the status over time for a request, process, asset, or transaction

Manage the buying, selling, and holding of stocks

Dictate the order and pace of an eLearning course, including the logic for how different learners progress

Split and manage tasks into individual components

Manage all supplier data and operations

Create and manage surveys

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Real-time, interactive learning experiences where participants engage in learning activities simultaneously

Attach digital tags to documents and assets for identification, search, or monitoring purposes

UI looks like task board

Edit task information and all related elements

Create, manage and track all task activities and progression

Track the status and progress of tasks

Track and manage the scheduling of tasks

Add labels or tags to tasks

Track assignment and completion of tasks and progress/statuses on projects

Oversee technicians and track their assigned work orders

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Organize customer data and accounts by user or geography

Create or build customized tests and quizzes

Create tools to measure student retention of learning material and lessons

Edit text as needed

Set up connections to third-party platforms to improve business processes

Track and manage employee's work hours to improve payroll accuracy

Log and record hours worked and costs spent to assist in billing and invoicing

Track and manage employee time-off, vacation, and sick leave requests

Tools that allow employees to request/schedule time off

Measure and track time including hours worked and paid time off (PTO)

Track time worked per client

It helps you streamline payroll, approve edits, and export reports. Users think timesheet management saves time, allows easy corrections, and supports remote teams, but some report export formatting issues and limited customization for daily hour views and cost center allocation.

A digital list of items that need to be completed

Interactivity between software and users by touching areas on the screen of display devices

Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders)

Track employee/learner's progression through training programs

View messages sent by both parties during the chat conversation

Organize and track the physical movement of goods from one location to another

Review data from past periods to reveal recurring tendencies and predict future performance

Store, modify, and track user accounts and access in a centralized directory

Track and interpret metrics on the usage of company resources

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Request, track, and manage time off requests and vacation time

Utilize third party services to cover unforeseen labor needs

Real-time vehicle tracking for monitoring location, route, speed, etc.

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Track revisions and updates made to files and navigate between different versions

Store and manage online video content

On-screen keyboard that can be used without the need for physical keys/keyboard

Interact with data visualization elements, such as charts and graphs, to drill down into data

Track and manage waitstaff information and schedules

Web form that allows users to enter data that is sent and processed for different reasons

Set-up notifications and alerts for web browsers and apps.

An informational database that allows users to add, delete, or revise content

Creating, assign, and track jobs and/or tasks for work orders

Alter the default workflow to meet your organization's needs

Create, design and manage workflows for repetitive tasks

A set of processes to optimize the productivity of its employees

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

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Features

4.5 (5,044)

4.5

Based on 5,044 reviews

## Pricing

Value for money

4.5 (4809)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/153140/Connecteam/pricing/)

Basic

$29.00

Flat Rate,Per Month

It includes:

-   Filter Dates for More Than 30 Days
-   Time tracking includes all report types, GPS, and unlimited jobs
-   Payroll software integration
-   Shift info (location, notes, media & files)
-   Claiming Open Shifts
-   Users Can Add Images to a Form
-   Past-due Tasks Quick View
-   Save Task As a Draft

Advanced

$49.00

Flat Rate,Per Month

It includes:

-   Smart Groups and Admin Permissions
-   Geofence for the Time Clock
-   Recurring Shifts and Templates for the Schedule
-   Advanced filtering & bulk actions
-   Lock days in timesheets
-   Kiosk only clock in and out
-   Auto Clock Out

Expert

$99.00

Flat Rate,Per Month

It includes:

-   Users can view & edit personal profile
-   In-app links (shortcuts)
-   Multi-branch / location management
-   Live GPS tracking (breadcrumbs)
-   Process automation
-   Conflicts & custom limitations
-   New device login alert

Value for money

4.5 (4,809)

4.5

Based on 4,809 reviews

## Integrations

[

Wix](https://www.capterra.com/p/169007/Wix/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[

Gusto](https://www.capterra.com/p/131882/Gusto/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (4827)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (4,827)

4.6

Based on 4,827 reviews

## User reviews

Overall rating

4.6

Based on 5,044 reviews

Filter by rating

5(3496)

4(1330)

3(183)

2(22)

1(13)

Mentioned topic

Sorted by most recent

MA

Max A.

Executive Director

Non-Profit Organization Management

### "A great use for summer camp!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

March 30, 2026

It is a great system, and I will and have recommended it to others. It is very easy to get your employees involved with it.

Pros

I like being able to see all my employees in one spot what they’re doing and sending them tasks. Time tracking and payroll is so great with the system. Customer service has been phenomenal as well.

Cons

On boarding and understanding all the features can be a little overwhelming at first. The person that I was paired with to give me a tutorial, took a lot of initiative to the extent of the things that I was not aware of nor did I ask for.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DC

Dawn C.

Manager

Individual & Family Services

### "Communication and user friendly is KEY!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

March 30, 2026

Overall the experience has been great. A lot of aspect our company needed. Between the communication and the payroll for me.

Pros

The easy to navigate through Connecteam. Very User friendly and customizable. I love how quickly we can correct time so it's great for time management. Really enjoy the communication connections on this.

Cons

Recently has been running lower than normal and having some glitches. I have staff coming to the management that they cannot edit their times in the last week.

Switched from

[Gusto](https://www.capterra.com/p/131882/Gusto/)

So we could merge the payroll, employee management and communication

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KU

Kayla U.

Recruitment Manager

Human Resources

### "10/10 Connecteam"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 30, 2026

Connecteam allows us to virtually connect our candidate network with open positions with ease! No more bulk emails and individual back-and-fourth necessary!

Pros

The ease of posting and scheduling shifts within one place, as opposed to having to send many emails/texts.

Cons

I do not have any real concerns or cons to mention about Connecteam at this time. So far it's been good.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AC

Amber C.

Area Recruiting Manager

Staffing and Recruiting

### "Best time clock system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 30, 2026

Set up was quick and easy, the app is easy to download and track, over all experience has been so easy and great to use.

Pros

It is so convenient to use when you manage multiple locations. Being able to geo fence the clock in/out feature helps ensure associates are not clocking in and out before arriving to work.

Cons

I wish we could auto deduct breaks/lunches instead of having to have team members clock in/out for breaks and lunches.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AA

Alex A.

Assistant

Construction

### "Positive all around "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 30, 2026

The overall experience is positive. The Team are always happy to help and the AI assistant works well too!

Pros

The team are always keen to assist and have a quick response rate. The platform is straight forward to use and to customise to your needs.

Cons

The platform is simple enough to use but complex enough to grow into. However, the pricing could be simplified

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DC

Danny C.

Regional Manager

Construction

### "Great System, team thumbs up!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 29, 2026

Great service, fluid software all round. Support is good and reactive. Integration of scheduling, time management and HR tools great!

Pros

Communication and collaboration, scheduling, time tracking all in one place, user interface really easy.

Cons

Integration with apps like Procore and Acumatica payroll software not available. Would like to see these integrations soon.

Switched from

[ExakTime](https://www.capterra.com/p/149379/ExakTime/)

[ScheduleBase](https://www.capterra.com/p/140103/ScheduleBase/)

Wanted scheduling and time management in one place

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BM

Brian M.

Director of IT and Digital Services

Consumer Services

### "Connecteam and Transitional Design"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 29, 2026

Overall, our company is very happy with Connecteam. We have sent some feedback like the one in the "Cons" section above. We would also like to see the ability to send 'group/team chats' be simplified, currently it takes too long send a group chat while using the app.

Pros

At Transitional Design, accountability is our number one priority right now, and Connecteam is the tool helping us ensure that happens. Our employees now stay up to date with every procedure change and company event in real-time.

Cons

I’ve been using Connecteam on desktop and mobile and I've sent these UX/UI suggestions to your Product team. We’re finding the calendar bit restrictive; adding 'Next Week' selections and default date ranges would be a huge UX win. We'd also love to see the app become more 'industry-agnostic' so it's as effective for non-shift businesses as it is for shift-based ones. Looking forward to seeing how the app evolves!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CB

Cameron B.

Office admin

Construction

### "Decently Satisfied"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

March 27, 2026

The customer service has been okay for the most part. I do wish that you could submit improvements without having to go through a huge process.

Pros

Connecteam has been a wonderful addition to our company. The reason I like it most is that it is free but its not an app that tries to get you to purchase something anytime you use a button.

Cons

I don't like the limitations on the geotracking feature - i would like to be able to change where my employees clock in without having to change it for everyone. (sometimes we have jobs a few hours away so it would be nice to adjust it for specific employees.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KM

Kylee M.

Event and Destination Manager

Events Services

### "Easy to Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

March 27, 2026

Pros

It's very user friendly and has a nice visual to it. It's laid out in a way where it's easy to find what you need. It's been inclusive for schedules, announcements, etc.

Cons

The admin dashboard vs the user dashboard was confusing at first as far as what to do in each dashboard, but once I got more experience it became easier to use and understand.

Switched from

[Sling](https://www.capterra.com/p/142542/Sling/)

We needed more features that Sling didn't have.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TP

Toby P.

President

Apparel & Fashion

### "Connecteam keeps us connected"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2026

Once it is setup for your specific operation and needs, the app just works. It saves time, improves accuracy, and has the most features of any comparable app.

Pros

Connecteam can work with any company that tracks employees with hourly pay. With all of it’s different modules, the app can be setup exactly how it is needed to acomódate every business.

Cons

Some of the calculations can be challenging to setup, even for someone with advanced skills. Overtime pay combined with holiday pay took us a while to get configured but most other things are easy to configure.

Switched from

[PayClock Online](https://www.capterra.com/p/130793/PayClock-Online/)

We needed a more robust and modern time clock. What we got with Connecteam was so much more Now we are truly connected.

Alternatives considered

[Homebase](https://www.capterra.com/p/153076/Homebase/)

Reasons for choosing Connecteam

Easier t use, more features, better workflow and reporting

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/153140/Connecteam/reviews/)

Popular comparisons

[Clockify vs Connecteam](https://www.capterra.com/compare/153140-169607/Connecteam-vs-Clockify)[Rippling vs Connecteam](https://www.capterra.com/compare/153140-172127/Connecteam-vs-Rippling)[Jibble vs Connecteam](https://www.capterra.com/compare/153140-156992/Connecteam-vs-Jibble)[Buddy Punch vs Connecteam](https://www.capterra.com/compare/134003-153140/Buddy-Punch-vs-Connecteam)[QuickBooks Time vs Connecteam](https://www.capterra.com/compare/151722-153140/TSheets-vs-Connecteam)[Paycor vs Connecteam](https://www.capterra.com/compare/133745-153140/Paycor-Perform-vs-Connecteam)[Wrike vs Connecteam](https://www.capterra.com/compare/76113-153140/Wrike-vs-Connecteam)[ClockShark vs Connecteam](https://www.capterra.com/compare/153140-155467/Connecteam-vs-ClockShark)[ADP Workforce Now vs Connecteam](https://www.capterra.com/compare/153140-155895/Connecteam-vs-WorkforceNow)[Paycom vs Connecteam](https://www.capterra.com/compare/130949-153140/Paycom-vs-Connecteam)

[BambooHR vs Connecteam](https://www.capterra.com/compare/110968-153140/BambooHR-vs-Connecteam)[OnTheClock vs Connecteam](https://www.capterra.com/compare/130009-153140/OnTheClock-com-vs-Connecteam)[UKG Ready vs Connecteam](https://www.capterra.com/compare/153140-198579/Connecteam-vs-UKG-Ready)[When I Work vs Connecteam](https://www.capterra.com/compare/121248-153140/When-I-Work-vs-Connecteam)[Dayforce HCM vs Connecteam](https://www.capterra.com/compare/153140-205376/Connecteam-vs-Dayforce-HCM)[Deputy vs Connecteam](https://www.capterra.com/compare/153140-167811/Connecteam-vs-Deputy)[Homebase vs Connecteam](https://www.capterra.com/compare/153076-153140/Homebase-vs-Connecteam)[7shifts vs Connecteam](https://www.capterra.com/compare/123038-153140/7shifts-Restaurant-Scheduling-vs-Connecteam)[Bitrix24 vs Connecteam](https://www.capterra.com/compare/113540-153140/Bitrix24-vs-Connecteam)[Paychex Flex vs Connecteam](https://www.capterra.com/compare/119841-153140/Paychex-Flex-vs-Connecteam) 

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