# Page 10 | Connecteam Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 10 - Is Connecteam the right Employee Communication Tools solution for you? Explore 5044 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153140/Connecteam/reviews --- Connecteam 4.6 (5044) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 10 - Reviews of Connecteam ## Showing most helpful reviews Showing 226-250 of 5044 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KC Krystal C. Owner Child Day Care Services Used the software for: 6-12 months ### "Meets All Our Needs" October 15, 2025 5.0 We're a small business of 3 full-time staff and a handful of part-time or seasonal folks. We were using Square to schedule staff and track hours, but the main issue was lack of integration with Google Calendar. As we explored alternatives, Connecteams stood out because of the small business level pricing (zero!) and so many helpful features. The video guides make it easy to train staff how to use it and customer support has been responsive to questions. Overall, it's been a great experience! Pros We started using Connecteam as a way to schedule staff and track hours because it easily integrates with Google Calendar. I love the additional features like shift tasks and team chats. Overall, a great experience and exactly what we needed! Cons I truly don't haven't any issues with Connecteam, it fits our needs with any bugs or issues and ach user has an easy time accessing what's important. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Square does not integrate with any calendar app. Review Source JY Jeffrey Y. Dentist Health, Wellness and Fitness Used the software for: 1-2 years ### "An integral part of my team's communication" August 21, 2025 5.0 Overall I am happy with it. We had tried slack but didn't find it as useful. We had trouble getting the team to utilize it properly. I'm not sure exactly why we've done better the Connecteam but everyone checks it and utilizes it properly. I can message on it and I know my team received the message. Pros I like having a dedicated app for communicating with my team. It helps with communication accountability and not clogging up people's personal messages with work related messages. I also like that I can have it up on my desktop while I'm at work and I don't have to look at my phone for it. I also love that I can schedule messages and create dedicated channels for different groupings of people Cons The notifications on my phone are a little funky. Whether I have 1 message or 50 the little number by the application icon on my iphone always says 1. It's nice to see an accurate tally of how many messages I need to catch up on. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) people weren't using it and checking it regularly, it fell by the wayside Review Source AP Alyson P. Communications Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "User friendly and great for teams large or small!" February 24, 2026 4.0 It was quite easy to learn how to use and the features included have worked well for our team so far. Pros The access of having to connect with all of my co-workers without having to consistently add their contacts to my phone especially as we are adding new members to our team. The group feature between the event team and the program team is also very nice and I like how I can share documents into the group. Cons The only issues I have had is there are some glitches using the time tracking feature on the desktop verison. Review Source Crystal P. General Manager Hospitality Used the software for: 6-12 months ### "ConnectTeam is Awesome " August 14, 2025 5.0 It has been great. The mobile app is easy to use, and features like GPS tracking and customizable forms are particularly helpful. Pros That we are able to make multiple groups chats for different departments. It icludes time tracking, scheduling, task management, and internal communication tools. The app simplifies daily operations, especially for field teams, with features like GPS tracking and customizable forms. Cons That there is not a specfic place to just upload the schedule. The scheduling module lacks flexibility, such as monthly views for non-admins and visibility across teams. Review Source MD Melissa D. Owner Child Day Care Services Used the software for: 1-2 years ### "Every team needs connecteams! " June 12, 2025 5.0 I recommend connecteams to every business owner I talk to. I am part of a national childcare academy and every call we have I suggest Connecteams. Pros I love how multifaceted the program is. It makes managing our growing team much easier. We always struggled with scheduling and now having multiple locations scheduling is all in one place and staff are able to help with coverage is they have to be out. We use the chat functions constantly and our onboarding is all in a course. Also, as child care providers the amount of trainings and licensing requirements we have is substantial so using the documents function is amazing to track expiration dates etc. we use almost all of connecteams functions! Cons I think the things included in different tiers and in different categories doesn’t really make sense for what costs more to add to subscription and what doesn’t. Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Connecteam Brightwheels scheduling options did not have what we needed. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Functionality and scheduling options with more user friendly document tracking Review Source LR Liz R. HR Health, Wellness and Fitness Used the software for: 6-12 months ### "Recommend for sure" June 26, 2025 5.0 Easy to learn! Connecteam is a fantastic platform that brings together scheduling, time tracking, communication, and more into one convenient app, making it an invaluable tool for managing a team. Its easy-to-use interface and mobile accessibility save time and streamline daily operations. Pros Connecteam has been an absolute game-changer for our team. It consolidates so many functions into one seamless platform — from scheduling and time tracking to internal communication and task management. Instead of relying on multiple apps, we now have everything we need in one place, making daily operations smoother and more efficient. The mobile-friendly design means staff can easily access their schedules, submit time sheets, and stay connected no matter where they are. Its intuitive interface and robust feature set save us time, reduce errors, and help us stay organized. Connecteam has truly streamlined how we run our business, and we couldn’t be happier! Cons An area where it could improve is its load times — switching between sections or updating information often takes longer than expected, especially when on mobile. This can be frustrating when trying to quickly make changes or review details. Despite this, the benefits far outweigh the inconvenience, making Connecteam a solid choice for businesses looking to centralize their daily operations. Review Source AD Aquaila D. Practice Manager Medical Practice Used the software for: 6-12 months ### "Great tool for travelling or larger teams." August 16, 2025 5.0 My team loves the fact that they can see their schedules weeks in advance and that the locations can be added to the schedule as well. We don't use it for much else because we use another company app for communication. Pros It has made it much easier to manage 3 travelling teams and our office. Everyone is able to see the schedules at the same time. Cons the pricing menu. It would be nice to customize exactly what we'll use and pay for that without having every feature of the platform. Alternatives considered [When I Work](https://www.capterra.com/p/121248/When-I-Work/) Reason for choosing Connecteam It seemed like it would be easier to use Switched from [Homebase](https://www.capterra.com/p/153076/Homebase/) We'd had a few times that it glitched and the entire team wasn't able to see the schedules Review Source CC Chris C. General Manager Hospitality Used the software for: Less than 6 months ### "Completely changed our restaurant" July 17, 2025 5.0 Really changed the way we communicate with staff and staff communicate with us. The chat function alone is so much more efficient and effective than playing email tag that its actually insane. We are communicating much more reliably and quickly, now. Younger and older employees alike have onboarded without issue. Pros Really awesome program. Completely revolutionized communication and morale at work. If your business is running employee communications through email this is a significant and intuitive solution to centralizing staff communication as well as separating it from outside communication. Cons The all or nothing sales pitch approach left us feeling a little awkward. The basic-advanced options are really great for smaller businesses. The features it continues to show, but leaves behind the "upgrade now" paywall are a little annoying, but its a quirk we quickly got used to. Alternatives considered [Beekeeper](https://www.capterra.com/p/156917/Beekeeper/) Reason for choosing Connecteam sliding scale pricing structure to suit the needs of our business. Review Source EC Ezzah C. Admin Construction Used the software for: 1-2 years ### "Great App Connect Teams" July 25, 2025 5.0 Pros Connecteam is an excellent app for managing teams and streamlining communication. Its intuitive interface makes it easy to navigate, even for non-tech-savvy users. The scheduling and time-tracking features are particularly useful, allowing managers to stay organized and employees to stay informed. Task management is clear and efficient, and the in-app chat keeps everyone connected in real time. Customizable forms and checklists are a great bonus for keeping operations running smoothly. Overall, Connecteam significantly improves team coordination and productivity. It's a must-have tool for businesses looking to simplify daily operations and enhance team collaboration, whether in the office or on the go. Review Source CY Clay Y. CEO Staffing and Recruiting Used the software for: 1-2 years ### "Marvelous Software " July 24, 2025 5.0 It’s been a great experience, I came in with high expectations and I haven’t been let down yet. It’s even better than expected. Pros The software is seamless, customer service is amazing. The team goes out of their way to make sure we’re set up for success! Cons It doesn’t have its own payroll, so we have to integrate with another payroll software. It would be off the charts if it was an all in one. Alternatives considered [When I Work](https://www.capterra.com/p/121248/When-I-Work/)[Homebase](https://www.capterra.com/p/153076/Homebase/) Reason for choosing Connecteam Functionality, price, features, automation, customization Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) It was an awful daunting process to partner with them, and their customer service was awful. Review Source SH Sydney H. Owner Warehousing Used the software for: Less than 6 months ### "A fantastic product that we have come to depend on!" February 23, 2026 5.0 We are truly enjoying the program. Our team is very happy with the ease of use and love having an app that they can quickly use to make requests or changes as they come up. Pros our team is able to communicate with us and eachother so much more effectively than before. We love the time tracking and the ease of scheduling. We have utilized the events section for team parties and get togethers and it is wonderful! Cons it took a little bit of finagling to get our version on Quickbooks to integrate the way we needed but now we have a handle on it and it is functioning as needed Alternatives considered [Homebase](https://www.capterra.com/p/153076/Homebase/) Reason for choosing Connecteam ease of use was important, the other software was clunky and did not offer what we needed Switched from [ScheduleBase](https://www.capterra.com/p/140103/ScheduleBase/) over priced for minimal functions, did not offer the capabilities that we needed Review Source BB Bobbi B. Director of Community And School Affairs Education Management Used the software for: 6-12 months ### "Game Changer for Managing my Team" June 12, 2025 5.0 My overall experience with Connecteam has been very positive. It’s an incredibly helpful tool for managing my team of reading coaches. From clocking in and out, to assigning tasks, to communicating efficiently—everything is streamlined and easy to use. It keeps my team organized and accountable, which is especially important in a fast-paced educational environment. While there are small areas for improvement, like more detailed reporting, the app has made a noticeable difference in how smoothly my team operates. I’d definitely recommend it to other managers looking for a reliable, all-in-one platform. Pros What I like most about Connecteam is how easy it makes managing my team. I use it to clock in and oversee a group of reading coaches, and the app keeps everything organized in one place. I especially appreciate the ability to track hours, communicate quickly, and assign tasks without needing multiple platforms. It saves me time, reduces confusion, and keeps my team on the same page. It truly helps me stay on top of everything without added stress. Cons While Connecteam streamlines so much of my day-to-day, the one area I find a bit lacking is the depth of its reporting and analytics. As someone who oversees multiple reading coaches, I’d love more customizable dashboards—especially around time-tracking trends and task completion—so I can pull richer insights without exporting data elsewhere. Additionally, on occasion the mobile notifications can feel a bit overwhelming; having more granular control over which alerts come through would help me—and my team—stay focused on what matters most. Overall, these are minor tweaks in an otherwise excellent tool. Review Source KL Keiry L. Director Facilities Services Used the software for: 1-2 years ### "Has potential " August 15, 2025 3.0 Pros Lots of functionality. I particularly like the forms which we use frequently and the courses are really useful too. Cons The scheduling aspect is not efficient when you have a constantly changing schedule. It makes it very hard to forward plan, we are constantly deleting and updating templates so it all takes more time than it should. The holiday hours are something that as a company we cannot use because we have varied staff hours and the Connecteam system does not work for that so we calculate this outside of the app. The customer service is also something that needs improving, the staff are perfectly nice and capable but being limited to messages has caused issues. Switched from [Sling](https://www.capterra.com/p/142542/Sling/) Poor customer service and only being able to repeat a job for 1 year without being notified it would drop from the schedule Review Source Gabryel L. Director of operations Retail Used the software for: 2+ years ### "A satisfied customer" August 7, 2025 5.0 Our team enjoys using the app, it's not invasive on their phone and the can have chats outside of their personal life apps like messenger facebook Pros The ease of use, we can manage a quickly scaling operation without any operational issue given the multiple features of the platform Cons We'd like better options for automation and creating custom tools, we are stuck in what connecteam develops and would like an api like access Review Source KS Kaitlyn S. Accounting Manager Construction Used the software for: Less than 6 months ### "Growth and expansion opportunities, lots of time needed" August 25, 2025 5.0 It's been a good experience and I'd recommend it to any team that has the time to make the jump. We will be growing into this platform for many years to come. Pros Conglomeration of many different resources and opportunities within one platform, which aides in eliminating employee confusion and overall hassle. Cons Some of the navigating for the platform could be more streamlined and efficient, including viewing previous maps within timesheets, viewing clock ins for users, etc. Alternatives considered [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Reason for choosing Connecteam Much more user friendly and opportunities that ADP did not offer, including bread crumbing tracking. Switched from [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Repetitive errors with time tracking and location sharing, along with a lack of growth for the software. Review Source AF Astreo F. Tour guide Leisure, Travel & Tourism Used the software for: 2+ years ### "Connecteam Review " May 15, 2025 4.0 Overall, my experience with connecteam has been positive, despite my minor complaints. It serves its purpose well, and had not yet failed me completely at a crucial moment. Pros Connecteam allows me to easily access all the tools I need for my job. I especially like the knowledge base and the timeclock features. I find it very useful to be able to modify my hours after clocking out, and to see my weekly summaries. Cons Connecteam on mobile tends to be exceedingly slow. Viewing my schedule takes ages to load, every time. I am also not a fan of the available preview mode of the knowledge base on a computer - it is tiny, and not very convenient. Review Source RS Richard S. General Manager Automotive Used the software for: 1-2 years ### "Connecteam in the South" July 17, 2025 5.0 The overall process has been very easy and and easy to follow, from time cards to instant messages. very happy. Pros clocking in and out on your smartphone. This allows easier access to employees and gives them access to clock in and out outside of the geo network. Cons functions only available on the desktop and not remotely on the app. This makes it more time consuming when traveling. Reason for choosing Connecteam seemed more user friendly for the price point and easier to work through. Switched from [Breakroom](https://www.capterra.com/p/238995/Breakroom/) didn't fit our way of working any longer. Review Source LS Lori S. C.O.O. Construction Used the software for: 1-2 years ### "Great App. I have 50+ employees using it in the field. " May 22, 2025 4.0 Their support is very helpful and quick to respond I also love that they record and send you videos to help. Pros Many diffrent configurations and templates. Just tons of them. It is easy to communicate and send files to the staff in the field. Cons We wish there were more options to almost make like a spreadsheet that someone could look at but not edit and admins could edit on the fly. easy updatable from the app spreadsheets. (Almost like Air table offers) we also would like to sort of recycle templates, we send employees these Tools Box Saftey talks they have to read and sign, I would like to be able to send the same talk, at the same time next year without intervention. Alternatives considered [Crew](https://www.capterra.com/p/165481/Crew/) Reason for choosing Connecteam I think cost and the support team was fast to solve questions. Switched from [FOUNDATION](https://www.capterra.com/p/2032/FOUNDATION/) Just the Toolbox talk app. It was horrible to track them and download and frequently did not send them to staff, no signature offered which we need. Review Source AS Alexandra S. Vice President of Administration Facilities Services Used the software for: 6-12 months ### "Connecteam Rocks!" July 10, 2025 5.0 I have been incredibly impressed with how user friendly and inclusive Connecteam is. It has been a game changer in making our business run smoother! Pros I love having the ability to have everything for our business in one place. The calendar, forms, onboarding and time clock with geo location. Cons I would love to be able to make it mandatory for my team to fill out specific forms for their shifts. Like they can’t clock out until the task is complete. (There may be a way to do that already, but if not that would be awesome) Switched from [BambooHR](https://www.capterra.com/p/110968/BambooHR/) We wanted to have everything in one place instead of using multiple apps and avenues to connect our team and tools. Review Source IF Ivette F. Administrator Farming Used the software for: Less than 6 months ### "Love the service, not the pricing structure." May 23, 2025 4.0 So far, it has been super easy to learn, like I said everything at your fingertips, instruction videos are very helpful. I do love the program. Pros I have enjoyed the ease of use and being able to have everything available at your fingertips. We have been able to connect our team much easier, we have several companies under a Parent Company, and we had 3 separate apps dedicated to each company, this has allowed us to move all our employees into one app and separate them by departments for easy access to each company teams. Love that! Cons The only thing I do not like or agree on, it's the nickel and dime for services structure, I mean, I get pay for what you need and not what you do not need, but seems that upgrading the levels may give you one thing that you need or would like, but 10 more that are irrelevant. If pay for what you need is what you want to offer, then price each individual perk at a cost, without having to upgrade to a different level at higher monthly amount. This is the only reason for the 4 start, otherwise the services are wonderful and I would definitely recommend to everyone. Alternatives considered [Replicon Time Tracking](https://www.capterra.com/p/5782/Replicon-TimeBill/)[Field Service Management](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/) Reason for choosing Connecteam Pricing was one of the most attractive pieces, but really the fact that allowed us use it for more than just a time keeping app, but offered so much more, is what really draw us in. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Looked for a simpler app for our team members to use. Review Source OS Olivia S. Director Education Management Used the software for: 6-12 months ### "The Way Coffee Company" May 19, 2025 5.0 We recommend it to other organizations and nonprofits. Any issue we have had has been resolved in a timely manner. It allows us to set boundaries with our students that have limited social awareness (not messaging or calling instructors cell phones). We can easily communicate with parents, and employees. Pros We love that we can utilize this for our students and volunteers as well as instructors. We do job training for students with disabilities and we use this for everything from learning to clock in and out to providing instructional courses. We spent many weeks looking at volunteer software and employee management and this marks all the boxes. We are able to tag people as teachers students or volunteers and then create scheduled or open opportunities for them to claim. We are able to easily export data to or payroll system for students that do fall under this category. Cons I wish there was a way to add a shift without having to have it attached to a phone number. For example, I have students coming form local high schools that don't need their own connecteam account, but I still want to mark in the scheduling that there will be someone there. Alternatives considered [VolunteerHub](https://www.capterra.com/p/79209/VolunteerHub/)[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing Connecteam All encompassing, easy for notifications and streamlined family communication. Review Source JA Juliet A. Owner Individual & Family Services Used the software for: 2+ years ### "Has saved me hours of time! " August 7, 2025 5.0 Pros The ease of use because of their training videos. Their videos are adaptable to so many different sizes of companies too. I've used connect team for three years and each year there is another employee feature I'm about to utilize as my team grows. I love that there are enough tools to use as needed and aadd when necessary. Cons There upgrade plans are a bit confusing and not totally suited for business for under 30 employees, but they worked to get back to the free plan which still had the features I need. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Connecteam It has the scheduling calendar I needed, and the employee app was what hooked me. Review Source JH Jimmy H. Administrative Pastor Non-Profit Organization Management Used the software for: 6-12 months ### "Works with ease" November 24, 2025 5.0 My overall experience with connect team is that it just works. I have yet to find any limitation of the software or the apps. If you are looking for a software that helps you communicate with your team quickly and track tasks, this is it. Hands down. Pros This is exactly the solution I was looking for. It helps our team connect instantly without text message groups or emails. We are able to post tasks, track time, and chat with ease. Cons I have yet to find anything I didn’t love about this system. We have used it for various tasks and communication and it just works. Switched from [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) So many limitations and we needed a centralized location to remove multiple apps. Review Source AS Amanda S. Lead Receptionist Veterinary Used the software for: 6-12 months ### "Connecting with Connecteam" May 22, 2025 5.0 Overall, I've had a positive experience with switching from When to Work to Connecteam. The communication aspects are superior and now that I've got a handle on how to use the program, scheduling has become more efficient. Pros I appreciate the messaging aspect of the app, which allows us to efficiently communicate with all staff, or specific staff, easily. I also like that staff unavailability is displayed for easy scheduling. Cons It is slow to load the sign-in page. There was initially a steep learning curve, but we seem to have worked out all the various kinks. I do wish we could choose specific types of shifts when printing the schedule, instead of printing all shifts that are published, for example it would be nice to just print reception and kennel shifts instead of the entire staff. Switched from [WhenToWork](https://www.capterra.com/p/80499/WhenToWork/) The messaging system offered through connecteam was this biggest seller for us. Review Source GA Gigi A. Cleaning Individual & Family Services Used the software for: 6-12 months ### "Effortless Team Coordination with Connecteam" May 22, 2025 5.0 Connecteam makes managing teams and schedules remarkably convenient. The platform's intuitive interface means that both managers and employees can quickly navigate through its features, which include employee scheduling, task management, time tracking, and instant internal communication. Pros What I liked most about Connecteam is its intuitive, mobile-first interface that allows for real-time updates and effortless team coordination. The seamless integration of scheduling, task management, and communication features makes it remarkably easy to stay connected and manage day-to-day operations efficiently. Cons I can't find a particular request using search, so I have to search manually Its very disappointed... Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Reason for choosing Connecteam I chose Connecteam because of its ease of use, affordability, and its ability to meet all my needs. The platform offers a user-friendly interface that makes everyday tasks feel effortless, without breaking the bank. Additionally, it provides all the features I require in one comprehensive solution, making it the clear choice over alternative products Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) I switched because your application is much simpler and more user-friendly. It’s especially convenient for employees who go out on orders, as it allows us to create multiple, separate schedules tailored to different roles or shifts. This flexibility and ease-of-use made a big difference in streamlining our operations. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.