# Connecteam Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Connecteam the right Employee Recognition solution for you? Explore 5213 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153140/Connecteam/reviews --- Connecteam 4.6 (5213) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Reviews of Connecteam Ease of use 4.7 Customer Service 4.6 ## Pros and Cons in Reviews Unified platform for teamwork 94% positive reviews out of 966 Most reviewers find team collaboration effective due to customizable workflows, mobile access, and consolidated management tools. Gigi A Cleaning, 11 - 50 employees. "What I liked most about Connecteam is its intuitive, mobile-first interface that allows for real-time updates and effortless team coordination." Inconsistent and excessive notifications 64% negative reviews out of 292 Some reviewers find notifications and messaging unreliable, with delayed alerts, excessive pings, and limited customization options. Lauren W Customer Experience Specialist, 11 - 50 employees. "We've also experienced some issues with delayed notifications or some team members not receiving them at all, which affects our ability to respond quickly." Centralized real-time team messaging 96% positive reviews out of 615 Most reviewers describe team communication as streamlined, with organized channels, instant updates, and improved engagement. Julie B Surgical Coordinator, 51 - 200 employees. "The ability to create multiple different groups and channels, and to add and remove users from those groups quickly, helps to keep communication organized and streamlined." Frequent lag and slow response 81% negative reviews out of 267 Most users report performance and speed issues, including lag, slow loading, and occasional crashes disrupting workflows. Ryan M Operations Manager, 51 - 200 employees. "Desktop version has been running very slow recently and crashing, unsure if this is a server issue or if we are pushing the system to the limit." Efficient staff coordination tools 94% positive reviews out of 389 Most reviewers indicate staff management is simplified with centralized updates, clear scheduling, and easy onboarding features. Sharon B Business Owner, 2 - 10 employees. "Its the most comprehensive of all site/staff management systems on the market and a great way for staff to communicate without divulging their personal details." Recurring glitches and technical errors 47% negative reviews out of 261 Some users say bugs and issues cause crashes, data loss, and require manual fixes, impacting daily reliability. KJ R Scheduler-Facilities Manager, 11 - 50 employees. "It's been having bugs/technical issues with the Job Scheduler." ## Showing most helpful reviews Showing 1-25 of 5213 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Carol B. Office Manager Staffing and Recruiting Used the software for: 1-2 years ### "Connecteam makes it easy to track our work from home employees" May 4, 2026 5.0 My overall experience with if very positive. I have referred the product to friends working in our industry as well. Pros has proven to be a good choice being reasonable and providing the reports that we need to easily track our employees. Cons At this time I don't have any technical issues in using but I feel the daily attendance record email is not necessary because we also receive the weekly with the total. Review Source CB Cole B. General Manager-Woodinville Hospitality Used the software for: Less than 6 months ### "Positive first six months with Connecteam" March 26, 2026 5.0 Introducing has streamlined our scheduling in a big way and improved productivity and communication. We had been using Slack but were still scheduling by hand. Connecteam has saved us time and empowered other managers to create monthly schedules ahead of time and to do so quickly. Pros Easy to use, increased efficiency in scheduling, great UI. has streamlined our scheduling process and cultivated better communication with our team. When we struggle to get information disseminated among our staff we start by asking "How can we use Connecteam to help us through this?" and find a solution quickly. Cons I wish I could dial in notifications a little more, especially for group chats vs. messages directly to me. I've turned off notifications for scheduling but still find that I get a lot more notifications than I need to be receiving--and I'm the general manager, so I usually need to be in the know. I also wish there was a way to increase the urgency of a shift that is open and needs to be filled and communicate that to staff without necessarily filling up our chat. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) We weren't using Slack to schedule, only to facilitate communication. When we had the opportunity to start using scheduling in Slack, we didn't think that the benefits made the cost worth it, so we search for other options and had a create experience with the sales rep who helped onboard us. Review Source AZ Andrew Z. Operations Manager Furniture Used the software for: I used a free trial ### "Great at what it does but needs more" March 20, 2026 3.0 is absolutely great at what it does. It can handle many different industries and team types. It is just lacking some of the sales tools that could make it a complete solution that some competitors already have. Pros The dispatching tools are some of the best in the industry. The web based software is stable and has next to no bugs or network issues. Very easy to setup new users. Tracking hours and expenses are a piece of cake. 's customer support is always available and very helpful. Cons Still quite expensive for the low operating costs of such software. Competitors have many more features for the same cost or less. Alternatives considered [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/) Reason for choosing Connecteam I actually chose FieldPulse over due to FieldPulse's many extra features. Review Source KC Kimber C. Director of Operations Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Easy to Learn, Easy to Use, and Helpful for Team Coordination" March 12, 2026 4.0 Overall, our experience with has been very positive. The onboarding process was very simple, and getting everything set up was easy to learn. The training provided made it straightforward to understand how to build schedules, communicate with the team, and start using the different features. The chat feature is also very easy to use and has been helpful for keeping communication organized within the app instead of relying on constant texting. Like any platform, there are a few additional features we hope to see implemented in the future, but overall it has been a great tool for managing our team and improving day-to-day communication and organization. Pros has been a great tool for managing our team. The scheduling, time tracking, and internal communication features keep everything organized in one place. It’s easy for employees to use, and it helps us reduce constant texting by keeping updates inside the app. Overall, it’s been very helpful for keeping our operations running smoothly. Cons While is very helpful overall, the biggest challenge is getting employees to consistently check the app or keep notifications turned on. When messages go unread, it can make communication a little slower than expected. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/) Reason for choosing Connecteam Scheduling and communication was high priority Switched from [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) We switched from QuickBooks Workforce because we needed more than just payroll access and timesheets. offered additional tools for scheduling, team communication, and overall workforce management, which helped us keep everything in one place rather than using multiple platforms. Review Source RF Ryan F. Customer Service Food & Beverages Used the software for: 2+ years ### "Great All-in-One App for Team Management with Only Minor Issues" April 2, 2026 5.0 Overall, my experience has been really positive since it has made managing schedules, tracking time, and communicating with the team much easier and more organized on a daily basis. Pros I like most of the application because it’s very easy to use, especially for the team on mobile, and the time tracking is reliable and simple. It also brings everything into one place, which makes managing schedules, communication, and daily tasks much more efficient. Customer Support is always ready to help as well. Cons There are a few downsides, like occasional small bugs or notification issues, and the pricing can increase as your team grows. The expense tracking is also a bit limited compared to the rest of the features, and setup can take some time at first. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/) Reason for choosing Connecteam Well you cant hate on free, to help startup companies thrive and then upgrade and start paying later. Review Source TW Teresa W. Office Manager Construction Used the software for: Less than 6 months ### "Initial Review" April 23, 2026 4.0 Pros offers a solid solution for time tracking and employee location management, especially for teams working remotely or in the field. The time clock feature is easy to use, allowing employees to clock in and out directly from their mobile devices, which helps reduce time theft and manual errors. The GPS tracking adds an extra layer of accountability by showing real-time employee locations during shifts, which is particularly useful for managers overseeing distributed teams. However, some users may find the location tracking a bit intrusive if not communicated properly. Overall, it’s a reliable platform that improves workforce transparency and operational efficiency. Cons One of the main drawbacks I experienced with was its integration with Sage 100 Contractor. The connection between the two systems felt limited and not as seamless as expected, often requiring manual adjustments or extra steps to ensure data synced correctly. This created inefficiencies, especially when trying to streamline payroll or job costing processes. At times, discrepancies between the platforms meant double-checking entries, which defeated the purpose of having an integrated system in the first place. Improving this integration would significantly enhance the overall user experience. Alternatives considered [BusyBusy](https://www.capterra.com/p/132787/busybusy/) Reason for choosing Connecteam The flow of the platform and better suited for our company needs. Switched from [ExakTime](https://www.capterra.com/p/149379/ExakTime/) We decided to make the switch primarily due to cost. The previous solution was becoming too expensive for the value it provided, and it didn’t scale well with our growing team. Review Source TP Toby P. President Apparel & Fashion Used the software for: 6-12 months ### "Connecteam keeps us connected" March 27, 2026 5.0 Once it is setup for your specific operation and needs, the app just works. It saves time, improves accuracy, and has the most features of any comparable app. Pros can work with any company that tracks employees with hourly pay. With all of it’s different modules, the app can be setup exactly how it is needed to acomódate every business. Cons Some of the calculations can be challenging to setup, even for someone with advanced skills. Overtime pay combined with holiday pay took us a while to get configured but most other things are easy to configure. Alternatives considered [Homebase](https://www.capterra.com/p/153076/Homebase/) Reason for choosing Connecteam Easier t use, more features, better workflow and reporting Switched from [PayClock Online](https://www.capterra.com/p/130793/PayClock-Online/) We needed a more robust and modern time clock. What we got with was so much more Now we are truly connected. Review Source AB Amy B. Office Manager Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Office Manager" April 27, 2026 4.0 Overall, has been a great step for our organization. I wish we could find a way to make entering payroll time more efficient, but it's still an improvement to what we had before. Our onboarding was alright; I never felt like we were super prepared until we just went live and dealt with the issues as they came. In a prior job, I did major ERP implementations as a Financial team lead, I have done the integration and testing steps and the training. This software is what it is for what you pay. There are some standard things that would make sense for Connecteam to implement, but development comes with a price. Pros The value for the money we paid; ease of use, teaching my employees was easy. I can easily find time data when billing my customer. Cons I still cannot load an iif file into my quickbooks payroll system. I key it in, which is still faster than before, but really thought my life would be easier with an upload to quickbooks. Also, paid time off tracking is not available for our organization. Our employees can request PTO, but the system is not able to accrue time per pay period. I feel like that is a pretty common way to accrue time off so not having that option is a little surprising. Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[TimeTrakGO](https://www.capterra.com/p/192696/TimeTrakGO/) Reason for choosing Connecteam Cost for the features we wanted. Geofencing was important for one of our locations. Review Source JF Juliette F. Front Office Manager Hospital & Health Care Used the software for: Less than 6 months ### "All of the Resources all in One Place" April 9, 2026 4.0 I find to be a very valuable resource overall because of all of the features available and the streamlined operation of it. I can do most of the things I want in all one place, keep track of tasks, stay up to date with training, fill out all of my company forms, and so on. It's nice to be able to have it all together, with an easily navigated site. Pros I love the Quick Tasks feature in . It's so easy to use and I really appreciate the reminders of my tasks, when they're starting and when they're overdue. The pop ups help me to remember to look at all of my tasks so I can follow up on them and stay on track with them. Cons I am frustrated that I can't use some features on the web view. With my company, we use the survey's regularly but that feature isn't available on web, so I have to pull out my phone at my work computer. I find it distracting, it takes up a few more seconds/minutes that could be used elsewhere, and it can take my attention away from my patients that I am working with. Switched from [OnTheClock](https://www.capterra.com/p/130009/OnTheClock-com/) We wanted more features and more accurate tracking. We wanted a better functioning app that we could use for more than just clocking in and out. Review Source JA Jonathan A. Project Manager Construction Used the software for: 1-2 years ### " Best value for small teams that need time tracking + communication" May 15, 2026 5.0 replaced 3 apps we were using before. Onboarding was fast and my guys actually use it without complaining. For managing field teams, dispatching jobs, and tracking hours, it's been the most reliable tool we've tried. Support is also quick to respond. 8.5/10. Pros The mobile app is dead simple for my techs to use. Time clock with GPS, job scheduling, and in-app chat all in one place. Killed our paper timesheets and 5 different WhatsApp groups. The ability to build custom checklists for installs and attach photos directly to a job is huge for documentation. Cons The admin dashboard on desktop can feel a bit clunky when you're setting up complex schedules or pulling custom reports. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing Connecteam We tested When I Work, Deputy, and Homebase. won because the free plan covered our 8 techs and the mobile app was the easiest for them to adopt. Other tools either charged per user right away or had a steep learning curve. We needed time tracking, scheduling, and chat in one app without training the whole crew for a week. Connecteam did that day one. Review Source JS Jordan S. Office Coordinator Construction Used the software for: 1-2 years ### "Intuitive, Clean, Reliable and Adaptable Software" January 29, 2026 5.0 has been always been fantastic to use in my experience, has never been "down", never had login issues, support is always great. Hopefully they have more improvements and additions on their roadmap. Pros is super simple to get up and running. It's very intuitive to use, unlike many other platforms I've experienced. Customer support is quick, and has always been very helpful and friendly to boot. The fact that Connecteam let's you have 10 users before charging is another plus. It enables you to get to know the platform before committing, which is not only rare, but great value. Cons I would love the option for forms to be able to fetch data from a source. For example, you have a drop-down list on several forms, if an option needs to be added to the list, you have to update every single form rather than just the source. This could be implemented and be amazing. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/)[Neo Intelligence](https://www.capterra.com/p/169743/Neo-Intel/) Reason for choosing Connecteam The reason we chose over others was the cost and ease of use. Switched from [Assignar](https://www.capterra.com/p/143935/Assignar/) Assignar became prohibitively expensive for what we were using it for, and was a far better fit. Review Source SC Sarah C. WF Dev Individual & Family Services Used the software for: Less than 6 months ### "Great team solution and peace of mind!" December 30, 2025 5.0 Smooth testing - to quote - to committing and onboard, we've thoroughly enjoyed switching over! This has been the silent problem killer for time tracking, calendar sync and keeping all our diverse teams together. Pros Very easy set-up, without a ton of calls or configurations to get started (we went through 4! hour long calls with a competitor and still didn't even get an onboarding date.) After committing, we had 2 excellent, to the point, onboarding calls, and in 20min we even tested out our user flow through mobile. Our team loves the chat and event pages for easy sync on what's happening around the office. Billing has been flexible according to how many seats x month, which is great. Connect Team customer support is very responsive and easy to get a hold of, thank you! Cons Sometimes if you onboard a user as a collaborator, and move them to admin there can be some glitches in finding the right permissions to give them full access - but we were able to easily smooth this out with their customer service team. We had the same kind of issue with a test acct email being included into the full account, but these were all minor details that were promptly resolved. Switched from [Homebase](https://www.capterra.com/p/153076/Homebase/) Organizational management of volunteers, contractors, and employees all in one central place, with calendar layers, permissions and time tracking. The whole enchillada! Review Source BW Bree W. Operations Manager Real Estate Used the software for: 6-12 months ### "Connecteam is Amazing!" January 6, 2026 5.0 We have loved using , the training videos, the support and how they listen to the needs of the customers and are constantly updating the features to make it better and easier. Pros We love that there is a small business plan. The system is easy to learn and set up for business owners adapting it to the needs of their business. Our staff find the mobile app easy to use with the information they need in the field to do their job. The new AI feature is great and the templates are very useful. We like how we can share the live schedule with our clients to see their bookings and when the shift tasks have been done. We have rarely had tech issues. The integrations with other software platforms is amazing, with new ones being added all the time. The platform has excellent visual accessibility. The layout is clean and is simple to navigate, the colour palette is easy on the eye. Cons When we switched from the small business plan to the paid version, it was a quite a shock that you have to buy each plan separately (Operations, HR & communications) especially because the small business plan has everything included so it felt like a sneaky trap and with the price charged in US $ it's quite expensive in the AUD conversion. We also pay our staff per job, so we are hoping there is an update soon for this option. It would be great to be able to export the courses and blank forms for a back up option or to send to a client. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Reason for choosing Connecteam The free small business plan option to test it out. Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/) Monday wasn't great on the mobile app view for our employees in the field. Review Source DR Danielle R. Senior Flat Roofing Project Manager Construction Used the software for: Less than 6 months ### "Connecteam has helped solve our scheduling issues. " December 9, 2025 4.0 So far it has been great. Customer service has been great. The tutorials have made learning each of the module very simple and easy. Pros It has helped with our scheduling and crew communication. It keep everything up to date in real time and I am able to access everything right from my phone, which is important because the managers in my department are always on the go. has so much more to offer than I first thought and I can't wait to implement some more of its tools. Cons It is not quite geared towards construction companies and having crews of people, but more to shift work. I would love to see better features for companies with crews and construction like project. Alternatives considered [Workyard](https://www.capterra.com/p/215558/Workyard/)[BusyBusy](https://www.capterra.com/p/132787/busybusy/) Reason for choosing Connecteam It was more comprehensive and offered tools to help multiple departments across the company. Though I would like to see expand some of their features towards construction companies as well. They could really draw in more business this way. So many companies have 10 different apps and programs to try and fill all their needs Connecteam can hit a lot of those needs Review Source DS Debra S. Owner Staffing and Recruiting Used the software for: Less than 6 months ### "Game Changer" July 5, 2025 5.0 This app has been a game changer for my business. It has taken a lot of stress off of me and my team. I love the continuous education, online videos, and live support! Pros I love the ease of my team being able to put their schedule so I can do what I can assign their gigs easier. Cons There are some feature suggestions I have made. But nothing that would keep me from using this. Love that they are constantly improving and seriously consider suggestions. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[Google Drive](https://www.capterra.com/p/161425/Drive/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) It was too time consuming and I had to pay and upgrade constantly. Review Source AM Arielle M. Executive Assistant Security and Investigations Used the software for: 1-2 years ### "Security Companies approved " July 3, 2025 5.0 As a security company that extensively engages with various software solutions, we have found that stands out as a particularly effective platform. Despite not being specifically designed for security purposes, Connecteam consistently helps us meet our operational goals and expectations. Its user-friendly interface, robust features, and versatile functionalities enable our team to streamline communication, enhance collaboration, and improve overall efficiency within our security operations. This adaptability has proven invaluable in our pursuit of excellence in service delivery and client satisfaction. Pros We're thrilled about the ongoing updates, along with the amazing tips and tricks that enhance our team experiences! Plus, the lightning-fast responses and unwavering support from our team are truly remarkable! Cons Occasionally, the breadcrumb tracking system experiences inconsistencies and glitches, causing the employee's location to appear outside of the designated area. This unreliability can lead to confusion and potential miscommunication regarding their actual position on the map. Reason for choosing Connecteam It was the most affordable at the time of our search Switched from [OneDrive](https://www.capterra.com/p/161304/OneDrive/) Our previous app shut down the following year I can't remember the name of the company Review Source CB Christine B. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy to use" March 2, 2026 5.0 Overall, our experience with has been very positive. The platform is easy to use, well laid out, and simple for both managers and team members to navigate. We have only recently launched it within our organisation, but we are already seeing the benefits. It is helping to create more efficiency in the way our team communicates, accesses information, and completes tasks. Having everything in one place makes it much easier for staff to stay informed and organised. The mobile accessibility is also a big advantage for our team. So far, we are very happy with the product and look forward to continuing to use it. Pros What I liked most about is how easy it is to use, both from an administrator and employee perspective. The platform is very intuitive, which makes it simple to set up and manage without needing a lot of technical knowledge. One of the standout features is the ability to easily build education and training directly into the system. This makes it convenient to share important information, policies, and learning modules with staff in one central place. Employees can access training, updates, and resources from their phones, which is particularly helpful for teams that are not always desk-based. I also appreciate how everything is organised in one platform, including communication, updates, and learning materials. This helps ensure staff stay informed and engaged, while also making it easier for managers to track completion and participation in training. Overall, Connecteam provides a practical and user-friendly way to support staff communication, education, and ongoing professional development. Cons One of the things we liked least about was the training experience during implementation. The training sessions could have been improved, as the trainer moved through the material quite quickly and tended to jump between different sections of the platform rather than following a clear, step-by-step structure. This made it difficult for some members of our team to follow along and fully understand how to use the system effectively. As a result, there was some confusion about certain features and how to set them up correctly. To ensure everyone felt confident using the platform, we ended up revisiting the system ourselves and running additional internal training sessions for our team to clarify the key functions and processes. Review Source AA April A. Assistant Director Individual & Family Services Used the software for: 2+ years ### "Efficient and User Friendly" April 20, 2026 4.0 I've used for about five years at two different jobs. 95% of the time Connecteam is user friendly, efficient does what I need it to, enabiling me to schedule more efficiently. Pros 's customer support is always helpful. Their willingness to have phone/video appointments to help understand new processes has been helpful. The job scheduling is easier than other systems I've used and allows me to schedule succinctly and correctly despite having 5+ job sites. The ability to publish days or weeks at a time as well as the ability to copy the previous week's schedule simplifies and quickens the scheduling process for me. The chat feature has also increased communication between employees at all sites. Cons It is sometimes frustrating when what seems like a basic feature requires an upgraded plan. For example, time off requests are automatically approved unless the plan is upgraded. It is sometimes frustrating and over complicated to use some features. For example, forms I want to send to my employees cannot just be uploaded into . Once the form is created I can't send it to whomever I want without making a user group - some features just aren't user friendly. Switched from [Homebase](https://www.capterra.com/p/153076/Homebase/) Ease of use, better value for money spent Review Source LS Lisa S. HR and Marketing Logistics and Supply Chain Used the software for: Less than 6 months ### "2 Thumbs Up for Connecteam" February 27, 2026 5.0 Overall, has had excellent customer service. I wish there was a little more flexibility with cost while we explore the platform. The free trial period wasn't nearly long enough for a slow adaptor like us — we are a 77 year old business that is oftentimes stuck in the past. But we are slowly moving toward helpful tech (like Connecteam) to streamline our processes. It just takes us a lot longer than other companies to be "all in." Pros The onboarding process has been top tier. Seriously. Our Customer Success Manager, \[sensitive content hidden\], is the best. She was diligent in her training and we appreciate all of the tailored support she provided to us! Cons We are very early in our adaptation to , so it's hard to say what we like "least" about the platform. Right now everything seems helpful - if anything, it's just a lot of power and we are ramping up slower than we'd like (but that's on us, not Connecteam). Review Source TT Travis T. CEO Chemicals Used the software for: 1-2 years ### "Great Application to Use" February 2, 2026 5.0 Overall, my experience with has been positive. It’s an easy-to-use, reliable tool for time tracking and team management, especially for small businesses. The mobile-first design makes it convenient for employees, and it helps streamline daily operations, though some advanced features are limited on the free plan. Pros Very easy to use – The app is intuitive for both managers and employees, even for non-tech-savvy staff. Great time tracking – Clock-in/clock-out is simple, accurate, and works well on mobile, which is perfect for small teams. Free plan is actually useful – Unlike many tools, the free version offers enough features to run a small business without feeling crippled. All-in-one platform – Time tracking, scheduling, communication, and task management in one place reduces the need for multiple apps. Mobile-first design – Employees can easily use it on their phones without extra hardware. Improves accountability – Clear records and visibility help reduce time disputes and keep everyone aligned. Quick setup – You can get a team up and running fast without a steep learning curve. Good value for small businesses – Saves time on admin work and helps streamline daily operations. Cons Limited features on the free plan – Some advanced tools require upgrading to a paid plan. Customization can be restrictive – Certain workflows or reports can’t be tailored as much as some businesses might want. Review Source BB Brandy B. Business Office Manager Medical Practice Used the software for: Less than 6 months ### "ConnectTeam is fantastic" January 28, 2026 5.0 My overall experience with has been very positive. It has simplified scheduling, time tracking, and employee management in a way that feels efficient and easy to manage. The platform is user-friendly, reliable, and well-organized, making daily operations smoother for both management and staff. Everything works cohesively in one place, which saves time and reduces confusion. Overall, Connecteam has been a dependable tool that adds real value to our workflow and continues to exceed expectations. Pros has been an excellent tool for scheduling and managing my employees. The value for money is outstanding for everything it offers, especially compared to other platforms. The system is extremely easy to use, both for management and employees, which makes onboarding smooth and stress free. Time tracking and time and expense tracking are reliable and accurate, helping me stay organized and confident with payroll. User access controls are well designed, allowing the right level of access for each role without confusion. Customer support has been responsive and helpful whenever questions come up. Bugs and issues have been minimal, and when something does arise, it’s resolved quickly. Overall, Connecteam has streamlined scheduling, tracking, and communication in a way that genuinely improves daily operations. Cons At this point, there’s honestly nothing I dislike about . Everything I’ve used so far has worked smoothly and as expected. The platform is intuitive, reliable, and continues to meet our needs without issues. If anything, I’m still discovering features and looking forward to using even more of what it offers. Review Source VR Verified Reviewer Owner Consumer Services Used the software for: 2+ years ### "Streamlined Scheduling and Time Tracking Made Easy" July 31, 2025 5.0 Our overall experience with has been excellent. It’s made scheduling, time tracking, and team communication significantly easier and more organized. Our crew picked it up quickly thanks to the intuitive interface, and it’s helped us run more efficiently with less admin hassle. It’s reliable, affordable, and continues to evolve with useful updates. We’re even exploring ways to expand our use of the platform as we grow. Pros We love how intuitive and easy-to-use is—for both management and crew members. The mobile app is super clean and makes clocking in, viewing schedules, and communicating across the team incredibly smooth. It’s affordable, flexible, and powerful enough to grow with us. We’ve found it to be a reliable tool for organizing our daily operations, and we’re even considering upgrading our subscription to unlock more of its capabilities. Cons The only downside we’ve experienced is that some of the more advanced features—like custom reports or expanded automation—require a higher-tier subscription. It’s understandable, given the value, but it would be great if a few of those tools were more accessible at lower levels. That said, the core features still provide a ton of value, and the platform continues to improve. Review Source DD Donald D. Security Director Security and Investigations Used the software for: Less than 6 months ### "Connecteam Has Transformed How We Work" August 7, 2025 5.0 My overall experience with has been very positive. The platform is user-friendly, reliable, and offers a wide range of features that have significantly improved internal communication, scheduling, and task management. It’s especially helpful for security operations like ours, allowing us to stay connected and organized no matter where we are. The ability to customize forms, track employee activity, and send updates in real-time has streamlined our daily operations. Support has also been responsive and helpful whenever we’ve had questions. I would definitely recommend Connecteam to other organizations looking for a modern, mobile-first workforce management solution. Pros offers an all-in-one platform that makes managing a security team much more efficient. The ease of communication, real-time scheduling, and mobile accessibility are especially helpful in a field like security where teams are often spread out. I also appreciated the customizable forms and checklists, which allowed us to streamline daily patrol logs, incident reporting, and policy acknowledgment—all in one place. It helped improve accountability and saved a lot of time. Cons After using two other App's for our security operations prior to trying Connect Team there is nothing I don't like about it. Review Source KC Katie C. Onboarding Manager Apparel & Fashion Used the software for: 1-2 years ### "Onboarding Manager" July 17, 2025 3.0 The onboarding section in the Connect Teams app is a great resource for getting started. The instructions were clear, and the layout was clean and simple to follow. I liked how everything was in one place — from company policies to team contact info — which made the transition into the role much smoother. It also helped eliminate some of the first-day confusion that usually comes with starting a new job. However, there are a few areas that could be improved. The app occasionally lagged when switching between modules, and it wasn’t always clear where to find saved documents. A few sections felt repetitive, especially around company values, and might benefit from being consolidated. Still, overall, it’s an effective and thoughtful tool for onboarding. Pros The onboarding section on the Connect Teams app was incredibly helpful and easy to navigate. It provided a clear step-by-step overview of what new employees can expect, which made the entire process feel less overwhelming. I really appreciated how organized the content was — everything from policy information to team introductions was laid out in a logical way. The interactive features also made it more engaging than just reading through a packet. Overall, it gave a great first impression of the company and helped me feel more confident and prepared. It’s a fantastic tool for streamlining onboarding! Cons That said, there are a few areas for improvement. Some sections felt a bit text-heavy and could benefit from more visuals or videos to break things up. I also noticed a couple of links that didn’t open properly, which interrupted the flow. Despite those minor issues, it’s a strong tool that helps streamline the onboarding process and gives a great first impression. Review Source SK Shaun K. Service department supervisor Machinery Used the software for: 1-2 years ### "Connecteam Made Our Work Life So Much Easier" July 11, 2025 5.0 Switching to has honestly been one of the best decisions our company has made. Going paperless felt like a big change at first, but it’s made a massive difference in how we operate day to day. Before, things would get lost—papers, notes, instructions—you name it. Now, everything is just there when we need it. Whether it’s looking for a form, checking a task, or communicating with the team, it's all in one place and easy to find. It’s helped us work smarter, stay organized, and save time. The platform is super user-friendly, and the team has adapted quickly. If you're still doing things the old-school way, this kind of shift makes a bigger impact than you'd expect. Highly recommend! Pros One of the best decisions our company has made – it transformed the way we work. Paperless efficiency – no more lost documents or manual handovers. Everything is in one place – whether it’s forms, tasks, or communication, it’s all easily accessible. Saves time and keeps us organized – we spend less time looking for things and more time getting work done. User-friendly platform – easy for the whole team to learn and use. Improved communication – no more missed messages or updates. Modern, smart way of working – helps us operate more efficiently and professionally. Cons I honestly can’t find any cons with . It has simplified so many of our daily tasks and brought everything into one central place. From communication and task tracking to forms and scheduling, it’s all just so easy to use. Our team picked it up quickly, and it’s made us more organized and efficient. Before Connecteam, things would get lost or forgotten—now nothing slips through the cracks. Going paperless was a big step, but this platform made the transition smooth. It’s one of the best decisions we’ve made as a company. I highly recommend it to any business out there. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.