# Page 11 | Connecteam Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 11 - Is Connecteam the right Employee Communication Tools solution for you? Explore 5044 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153140/Connecteam/reviews --- Connecteam 4.6 (5044) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 11 - Reviews of Connecteam ## Showing most helpful reviews Showing 251-275 of 5044 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AW Anthony W. Head supervisor Security and Investigations Used the software for: 1-2 years ### "Positive review " May 22, 2025 5.0 We have used different platforms. This platform is by far the best. Our officers really like it also because it’s an all in one app. It functions kinda like Facebook. Pros How easy it is to communicate. The scheduling is amazing as well! The communications best part is the chat. Cons Timeclock could be better. It gets old having to manually roll time clocks everyday. I wish they would round up or down automatically. Ex. Clock in at 4:01pm wish it could auto roll to 4:00pm. Switched from [Belfry](https://www.capterra.com/p/10019717/Belfry/) We used connect teams in the past. Switched to belfry and they just did not have what connect teams has. Review Source BN Bridget N. Esp Team Lead Hospitality Used the software for: Less than 6 months ### "Great platform!" May 21, 2025 5.0 I like it! It has made a huge difference for the organisation of our company and is nice to have so many things in the one place. I'm still discovering more features each week that i use it. Pros I love the layout of it and how there's options to customise colours. The job schedule is easy to use and the live chat support is quick to reply and helpful. I like that it reminds you of staff birthdays and the chat feature - it's nice to have everything work-related in the one place. Cons I wish I could click and drag with names on the job schedule to permanently choose the order in which they show. I would like the staff who are available the most and trained in the most areas to be at the top of the list so I don't need to scroll so much when choosing who to allocate shifts to. Alternatives considered [Deputy](https://www.capterra.com/p/167811/Deputy/) Reason for choosing Connecteam My colleague found this was more affordable. Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) We needed to be able to make rosters, allocate tasks, etc. Review Source SM Shannon M. Presidenf Health, Wellness and Fitness Used the software for: 2+ years ### "More versatility for the multi location, business, and daily emails about staffing" May 22, 2025 4.0 It’s been good. I don’t have any major complaints except I wish that there was an update. Email sent every day to let me know who on my team was on that day. I have another small business where I use a competitor, sling. And every morning when I wake up, I can look at the email that slang sends me to know where my employees are going to be. Pros Ability to schedule my employees and have them have the app so that they can see everything in real time. Cons Having to do my own workaround for assigning employees to various locations. Your application should be able to handle this. Review Source DT D.J. T. Owner Retail Used the software for: 2+ years ### "Need push notifications for multiple companies" July 24, 2025 4.0 All works well with ConnecTeam, but I'm regretting adding my second business onto it since it's all or nothing. I'm considering moving one of the companies off the platform only because I need instant push notifications for each. Pros Great place to have all team members in one place and all the communication tools we need to operate the business, like scheduling, forms and alerts to keep everyone up to date and organized. Cons You can only receive push notifications for one company at a time. It's brutal for folks like me who host two different companies on ConnecTeam. Alternatives considered [Slack](https://www.capterra.com/p/135003/Slack/) Reason for choosing Connecteam Cheaper than Slack at the time of purchase. Review Source CR Christian R. Supervisor Facilities Services Used the software for: 2+ years ### "Solid start, minor improvements needed " June 30, 2025 4.0 8/10. Overall, it is a good product and the user interface is rather easy to manage, the challenge is the ability to scale it upwards when needed to respective parties Pros Easy to see the entire team needs, out of offices, availability, and more at a glance. When you have a crew of 15-20+ guys to manage, easy to navigate whom is on what job, when Cons Becomes very cumbersome to understand total hours worked by guy or person without going block by block, job by job, makes it very difficult to see everything at one solid go Review Source CC Citlalic C. Pharmacist Health, Wellness and Fitness Used the software for: 6-12 months ### "Connecteam review" July 31, 2025 5.0 My overall experience with Connecteam has been very positive. It’s an intuitive platform that made it much easier to manage daily operations, communicate with staff, and keep track of schedules and tasks. The mobile app was especially convenient for team members on the go, and features like time tracking and in-app chat helped improve productivity and accountability. While there were a few minor limitations, the benefits far outweighed them. It’s a solid solution for streamlining team management. Pros What I liked most about Connecteam was how easy it made communication and task management within our team. The mobile-friendly interface allowed staff to clock in, access schedules, and receive updates all in one place. It streamlined day-to-day operations, reduced miscommunication, and kept everyone accountable. I especially appreciated the ability to create customized workflows and forms — it saved us a lot of time and improved efficiency. Cons While Connecteam is very useful overall, one thing I liked least was that the app could occasionally lag or glitch, especially when accessing it in areas with weak internet connectivity. Also, some features felt a bit limited unless you upgraded to a higher-tier plan, which might be challenging for smaller teams or budgets. However, these issues were relatively minor compared to the overall functionality it offered. Review Source TC Trever C. IT Manager Construction Used the software for: 6-12 months ### "Connecteam " December 28, 2025 5.0 I would consider it a very useful tool for field work techs and office employees, looks clean and easy of use is simple and straight forward Pros The easy of use. Understandable interface, training other techs with little or no in deepth tutoring. Cons The logging in process, the phone number first then you can use an email, bot all techs use there phone just emails, also if it had a larger interface for ipads Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[Timely](https://www.capterra.com/p/142756/Timely/)[Jobber](https://www.capterra.com/p/127994/Jobber/)[ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[Office 365 Timesheet App](https://www.capterra.com/p/174840/Office-365-Timesheet-App/) Reason for choosing Connecteam It fit into our business plan better as we never used 25% of the other service. Switched from [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) They changed plans which was going to make using the product not cost worth Review Source BC Brandon C. Box Office Supervisor Entertainment Used the software for: 1-2 years ### "Make Work Easier" February 16, 2026 5.0 I use it for my job. To clock in and out of my shifts, to request time off, to create a schedule for my team, and keep track of how many hours I work. Pros It is a great way to keep track of your hours, schedule, and your other work task in a convenient way. Cons There isn’t much not to like. Maybe the desktop version is a little less user friendly than the mobile version, but that’s just me nitpicking. Review Source SL Scott L. Project Manager Construction Used the software for: 2+ years ### "Good App, Easy to Use Forms Functions" June 12, 2025 4.0 Very easy app to use. I just wish it was easier to connect with personnel from Connecteams to share ideas for improvements. Pros Ease of creating forms. That is the best product for our use for our construction company is turning all of our required forms into easy forms on an app. Cons Making recommendations or adjustments with Connecteams. There is not an easy way to send over recommendations or communicate with someone from Connecteam. Review Source NP Nicole P. Waterfront Supervisor Hospitality Used the software for: 1-2 years ### "2025 Waterfront Supervisor " August 21, 2025 5.0 I enjoyed connected overall. I enjoyed the messaging feature as I didn't have many of the other employees in other areas of the property's contacts. Pros I really liked the ability to create a schedule online and have it be easy and smooth! The feature to create a work time for one day and assign it to multiple employees was utilized and appreciated. Cons Not being able to create or edit (as an admin) the schedule on the mobile app. I often found myself having questions from my employees about the schedule where I was not near my computer and couldn't edit the schedule from my phone. Also sometimes if the schedule was created for individual employees rather than assigning multiple for a shift, it appeared differently on the mobile app where you couldn't see everyone working on a given day. Seemed like a glitch. Review Source LC Luis C. COO Construction Used the software for: 6-12 months ### "Perfect overall balance and easy to use!" January 9, 2026 5.0 My overall experience with Connecteam is positive and I am very happy that I found them. I would not go back to any other platform I had before now that I found Connecteam. Pros Connecteam is easy to use, made it simple for me to track the time of my crews and no one had any problems with user access. I found no bugs and issues and customer support is readily available for your needs. The value for money is great! Time and expense tracking is a total plus with Connecteam since its easy to use and integrated with however you want to use the system. I recommend Connecteam to everyone I meet with a business of their own. Cons The thing I least liked about Connecteam is that they stopped where they did on expanding on features. Connecteam can keep growing and making even more solutions easy to access. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Connecteam Connecteam seemed easier to use and was more accessible that Monday.com Review Source AM Alex M. Transport supervisor Events Services Used the software for: 6-12 months ### "A positive change " July 21, 2025 4.0 It is a solid app with great features. We are still discovering its capacity and we have been using it for the past 6 months. It is exactly what we need as a business. Pros The biggest pro for me is that it is an all in one platform, its combines scheduling, time tracking and communication. It is also very user friendly making it easy to use for everyone. Cons Battery drain can be significant, particularly with continuous background syncing or GPS usage. Although it is easy to navigate it is also quite cluttered. Switched from [Quip](https://www.capterra.com/p/151651/Quip/)[Timesheets.com](https://www.capterra.com/p/132754/Timesheets-com/) We switched to use one app instead of two Review Source QL Qin L. Lead Dental Assistant Health, Wellness and Fitness Used the software for: 1-2 years ### "Go-To HR Resource!" August 2, 2025 5.0 We went through different HR applications before settling on Connecteam. It provides all the functionalities we need to smoothly run a private business with a large team. Pros Connecteam makes managing HR tasks so much easier. Really takes the onerous out of these tedious but important tasks. Cons Currently, shift switch requests are not available for easy viewing on the dashboard / website as it is on the mobile app. If there was an update to make shift switch requests more accessible and viewed in the scheduler on the dashboard / website, this will help improve the user experience. Review Source VR Verified Reviewer Surveyor administration Civil Engineering Used the software for: 2+ years ### "Connectteam is the bomb! " July 31, 2025 5.0 10 out of 10. From easily scheduling to notes, tasks, rewards. You can go over and beyond as a team leader with this app. Pros Easy scheduling. All the different tasks you can do for each employee, the rewards are great for appreciation. Cons I havent found anything yet that i least like about connectteam. Everything we need is in this app plus more. Review Source LC Laura C. Administration Manager Consumer Services Used the software for: Less than 6 months ### "So many feautures!" February 18, 2026 5.0 So far everything has been very intuitive, the team members I have interacted with have been very friendly and helpful. It has so many more features than our previous app for almost the same cost, and will save the admin team so much time! Pros How customizable everything is and how responsive the help team are. The staff are all finding it super easy to use and have had no issues. Cons It would be nice to be able to click into a clients site and see all schedules assigned to this one location. Switched from [freshOps](https://www.capterra.com/p/178901/freshOps/) Continual issues with the app crashing, hard for the cleaners to use and slow responses from the support team. Review Source BW Bryce W. Controller Construction Used the software for: Less than 6 months ### "Connecteam Review - February 2026" February 27, 2026 4.0 Overall, our experience has been positive with Connecteam. There were a few key changes that were made to the system shortly after we purchased our subscription which removed vital capabilities that we had planned to use. Overall between the removed capabilities and bugs we have ran into, I decided a 4 star review was more applicable than 5 stars. That being said, Connecteam has always provided support when we run into issues regarding the product. Pros I think the overall value for money is phenomenal. Their support team is always able to answer my questions and recommend solutions. Our installers have noted that the system is relatively easy to use as well for time tracking. Cons We have run into a few bugs where we have lost data that was relevant to our time-keeping methods. Additionally, the reports and exports are not as capable as some other systems can provide. Alternatives considered [hh2 Remote Payroll](https://www.capterra.com/p/168292/Remote-Payroll/) Reason for choosing Connecteam Pricing and Customer Service Reviews were the primary reasons behind choosing Connecteam. Review Source KB Ken B. Captain Security and Investigations Used the software for: 6-12 months ### "Captains review" August 14, 2025 5.0 Very pleasant, it’s really a one stop shop. Payroll, timesheets, scheduling, announcements, and even lets you know birthdays. Pros The convenience of payroll, and messages to be sent. Also the ability to view times sheets, and switch over to admin to monitor my officers. Cons To be honest I don’t have anything I don’t like. This program has been the best program I’ve used. No issues. Switched from [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) Direct deposit was never on time, always had issues with dates. Review Source VR Verified Reviewer Program Director Sports Used the software for: 2+ years ### "Great Job Connecteam" August 7, 2025 5.0 Its been great as a manager ensuring all employees and logging time in properly and able to focus on projects or jobs that are necessary to sustain a business. Pros How you are able to add many items such as quizzes and booklets, to make onboarding and training quick and easy. Cons Some little bugs, such as "feature not available". Some hiccups with the geo-fencing for some people. Review Source AS Amy S. Account Coordinator Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "ConnectTeam is what your team needs!" January 22, 2026 5.0 ConnectTeam is incredibly easy to use and setup! Their system is great for all of the employees on the team, of every age! So far tracking clock-ins and managing timesheets has been a breeze! Pros I love the dedicated Customer Support team. They are always super responsive and incredibly helpful. Cons I dislike when you edit a message, even if i click in the center of the message, as soon as you start typing it takes you back to the end of the message. I also would prefer if you could organize your messages into folders. I have 3 franchises to run and around 50 or so chats. Being able to organize them into folders would be a tremendous help! Review Source AT Amy T. Owner Hospital & Health Care Used the software for: 2+ years ### "Constant Connection" July 10, 2025 3.0 Overall, it has some great features. Could there be more user friendly or reporting options, of course. Pros Keeping my team connected. It is important to keep communication open with employees when they are out in the field working. Cons When there is a disruption of service it takes our our whole team. No one can punch in or out and things are very limited unless you pay higher costs. Switched from [Homecare Homebase](https://www.capterra.com/p/82177/Homecare-Homebase/) Needed more functionalities within the system. Review Source CL Cati L. Owner Individual & Family Services Used the software for: 1-2 years ### "ConnecTeam tfor the Win" July 31, 2025 5.0 I love using ConnectTeam with my employees. It is great way to keep just about everything in one place and the app itself is very easy to use. Pros ConnectTeam is your go to for everything you need to manage your employees schedules, timesheets and so much more!! Chat feature and ability to assign tasks are incredibly useful. Cons It can get pretty expensive as you grow as a company- expensive enough to hinder my desire to grow any larger. the way their plans are laid out are very confusing and almost force you to choose the highest plan Review Source CD Christopher D. President Construction Used the software for: 2+ years ### "4/5 Good - on the right track" July 3, 2025 4.0 Overall, I would say I am satisfied, the cost seems to be approaching a point where I may look at alternative options, but for the time being I am satisfied. Pros I like the aspect of Streamlining of processes, which was otherwise done manually. I appreciate the controls and options to tailor it to each business. Cons The forms, if a lot of photo's are added, you have to print the form, save as a pdf as opposed to downloading it - which is not horrible, but not ideal. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Connecteam Pricing and ease of use were the main factors. Switched from [When I Work](https://www.capterra.com/p/121248/When-I-Work/) Functionality at that time was limited, cost was rising. Review Source VR Verified Reviewer Finance manager Retail Used the software for: 6-12 months ### "Best employee management app" August 14, 2025 5.0 My overall experience with the app has been a great one and I will continue to use the app. It's an efficient and all inclusive solution. Pros It has an easy to use interface and navigating is very intuitive. It also has a lot of useful features integrated. I believe scheduling and managing shifts for employees has gotten better because of this app. And the time logging feature is helpful to easily track work hours. I haven't encountered any bugs or issues so far. Cons I haven't encountered any issues with the app. One thing that can be improved is the UI, the current one is very user friendly and easy to learn, but I'd suggest a modern overhaul. Review Source KG Kathleen G. Executive chef Food & Beverages Used the software for: 2+ years ### "Works like a charm" May 23, 2025 4.0 Great, easy to use, i have recommended it to 2 other businesses, one a manufacturing company and another restaurant Pros The ease of use, the ability to contact groups, individuals, or the entire 100 plus person team. Using the app for communication rather than textx to my cell Cons The ability to have multiple knowledge bases. Having to erase group assignments when adding a new team member. Review Source AZ Andrew Z. Operations Manager Furniture Used the software for: I used a free trial ### "Great at what it does but needs more" March 20, 2026 3.0 Connecteam is absolutely great at what it does. It can handle many different industries and team types. It is just lacking some of the sales tools that could make it a complete solution that some competitors already have. Pros The dispatching tools are some of the best in the industry. The web based software is stable and has next to no bugs or network issues. Very easy to setup new users. Tracking hours and expenses are a piece of cake. Connecteam's customer support is always available and very helpful. Cons Still quite expensive for the low operating costs of such software. Competitors have many more features for the same cost or less. Alternatives considered [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/) Reason for choosing Connecteam I actually chose FieldPulse over Connecteam due to FieldPulse's many extra features. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.