# Page 3 | Connecteam Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Connecteam the right Employee Recognition solution for you? Explore 5189 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153140/Connecteam/reviews --- Connecteam 4.6 (5189) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 3 - Reviews of Connecteam ## Showing most helpful reviews Showing 51-75 of 5189 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EC Emily C. Business Manager Chemicals Used the software for: Less than 6 months ### "A Reliable Workforce Management Solution" December 11, 2025 5.0 My overall experience with Connecteam has been very positive. The platform is extremely user-friendly, making it easy for both management and employees to adopt without extensive training. I appreciate how organized everything becomes once it’s set up—scheduling, communication, time tracking, and task management are all in one place, which has noticeably streamlined our daily operations. The mobile app is reliable and intuitive, and the ability to communicate with teams instantly has improved engagement and reduced miscommunication. I also find the customization options helpful, allowing us to tailor features to our specific workflow. Customer support has been responsive and helpful whenever questions come up. While there is a bit of a learning curve when setting up some of the more advanced features, the resources and guidance provided make the process manageable. Overall, Connecteam has made our team more efficient, more connected, and more organized. I would recommend it to any company looking for an all-in-one workforce management solution. Pros What I like most about Connecteam is how seamlessly it brings everything together in one easy-to-use platform. Scheduling, communication, time tracking, and tasks are all centralized, which saves a significant amount of time and cuts down on confusion. The mobile app is especially convenient—our team can clock in, access documents, or get updates instantly from their phones. I also appreciate how customizable the features are, allowing us to tailor forms and workflows to fit our exact needs. On top of that, their customer support team is responsive and genuinely helpful. Overall, Connecteam makes our daily operations more organized, efficient, and connected. Cons What I like least about Connecteam is that some of the more advanced features can take a bit of time to set up and learn. While the platform is generally user-friendly, certain modules have more complex customization options that require some trial and error. I’ve also noticed that occasional updates can temporarily change layouts or settings, which means taking a moment to reorient or adjust configurations. None of these issues are deal-breakers, but they can slow things down a bit during setup or when making changes. Review Source Louisa J M. Business and Customer Support Utilities Used the software for: 1-2 years ### "Connecteam - A Platform Worth Investing In" December 11, 2025 5.0 I have used Connecteam for over a year, and it became one of my favorite platforms that I have worked on so far. When I struggled with something (as a new user) the support team assisted me timely and well. Apart from their Support Team, they also have a YouTube channel that helped me and the team greatly in getting familiar with how everything flows on the platform. I highly recommend this platform for any business and team that make use of a calendar/bookings that needs to be updated daily. Pros What I like most about Connecteam is how the sections are all set out and then how they connect with each other as a whole. As I worked with a cleaning company and team, we needed to create jobs, add new team members and book cleanings on a regular basis, which all flowed easy. It was great that the team members could use the app to Check-in with their location (for their safety), complete Forms (plus add photos of work completed) and track their hours with the Timeclock (for keeping track of their weekly payments). If they struggled with something on the platform, we could assist them and sort it out while they continued with the work. Cons I struggled at the beginning, when I was new to the platform and all its features, which is normal for a newbie. I honestly do not have anything that I do not like about Connecteam. It is a platform that flow well for me. Review Source AH Alana H. Administration Hospitality Used the software for: Less than 6 months ### "Great for a Small Business with lots of helpful features!" January 23, 2026 5.0 It's great, interesting, lots of features and heaps of support. There is a lot to learn from it, and is fantastic for all sized businesses. Pros Once you get used to it, it's simple to use, great functions. Being a small company, the small business plan is perfect for us and offers so much. I really like the support we get, with the help it is instant answers, which is very useful when starting out. Cons Sometimes clocking in and switching between jobs is not that easy for the team to understand, but we are getting there.... Also when clocking back into a job from a break - the time starts from 0 rather than continuing on from where it left off - ( but do understand its a time flow thing), that on the small business plan, when we have a team member leave we have to delete all info on them rather than archive - its a shame that a user cant just be archived - removing them as a user but still able to add on to your 10 user limit. Also that admin takes up a user space also... but we are doing work arounds. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) It was too expensive, especially with exchange rate, and a lot of new products were not available to us, even though we had to pay same subscription fees Review Source CH Cary H. HR Manager Hospital & Health Care Used the software for: Less than 6 months ### "Mixed Feelings" March 13, 2026 4.0 It was great at first- and the parts that work- is super. I don't like the way that it turned out to be so different then what was presented- as I was very clear on what we needed. Pros Training videos, response time when initially inquiring about product, and the people I have talked to have been very friendly Cons Once we purchased this we found out that the portions we needed- syncing so that we could use the time clock feature, schedule feature and time off feature and was told it would all sync with BambooHR. Trying to get responses now that we are using the product has not been easy Alternatives considered [TimeTap](https://www.capterra.com/p/139709/TimeTap/) Reason for choosing Connecteam Because in my calls with them they said that the products we needed would integrate completely with BambooHR Switched from [When I Work](https://www.capterra.com/p/121248/When-I-Work/) When I Work did not sync with BambooHR, and we needed a product that we could use that would easily integrate with BambooHR for the time clock, the schedule and the time off. (however, this turned out not to be the case) Review Source JR Jayla R. Manager Medical Devices Used the software for: 1-2 years ### "Clinical Manager experience with Connecteam" August 19, 2025 5.0 My overall experience with Connecteam has been very positive. The platform is user-friendly, and it has significantly streamlined communication and task management within our team. I particularly appreciate the scheduling feature, which makes shift planning much easier and more transparent. The mobile app is intuitive, and the real-time updates ensure everyone stays on the same page. Overall, it's improved our operational efficiency and employee engagement. Pros In industries where employees are always moving, whether on job sites, in delivery vans, or across store floors, traditional workplace software usually falls short. Connecteam fills that gap in a smart and practical way. It feels like it was designed not just for managers but for people doing the real work every day. It takes everyday tasks like clocking in, submitting forms, and chatting with coworkers and makes them easy and intuitive. While many platforms focus on control, Connecteam focuses on enabling employees. It gives teams in the field the tools they need to stay organized, stay connected, and stay productive, all without being overwhelming. That level of balance and thoughtfulness is what stands out most. Cons For teams that move between locations or finish shifts in the field, it's easy to forget to clock out — especially after a long day. While the GPS tracking and geofencing features are useful, they could be more proactive. A simple notification or automatic prompt based on location change would make a big difference in preventing inaccurate timesheets and unnecessary admin work. This kind of smart reminder would align well with how mobile and on-the-go the app already is. It feels like a small feature that could have a big impact. Review Source KW Kris W. Operations Manager Airlines/Aviation Used the software for: 1-2 years ### ""Efficient, User-Friendly Solution for Managing Deskless Teams"" July 28, 2025 5.0 My experience with Connecteam has been overwhelmingly positive. It’s been a game-changer for managing a mobile workforce efficiently and staying organized without juggling multiple apps or platforms. The onboarding was smooth — the interface is clean and intuitive, so even team members who aren't tech-savvy were able to pick it up quickly. Setting up schedules, assigning tasks, and tracking time all became much simpler and more transparent. The ability to create custom forms and checklists helped standardize workflows and ensure accountability across the team. One of the biggest benefits has been improved communication. With chat, updates, and announcements all in one place, I no longer have to rely on texts or phone calls to keep everyone informed. Everything’s centralized and trackable, which is a huge plus. Support has been responsive whenever I had questions or needed help customizing features, and the pricing is fair for the value it provides. Pros The mobile app is intuitive and easy for non-technical users to adopt. That’s crucial for industries like retail, construction, or hospitality, where employees may not sit at a desk or use a computer regularly. The platform is highly customizable — from workflows to forms to checklists. Businesses can tailor it to their exact processes, which is rare in this price range. Cons if I had to point out a downside, it’s that some features (like integrations or certain automations) are a bit limited compared to more advanced platforms. But for small to mid-sized teams, especially those in industries like logistics, retail, or construction, Connecteam is incredibly effective. Review Source VR Verified Reviewer COO Hospital & Health Care Used the software for: 2+ years ### "One Stop Shop for Employee Support" August 14, 2025 5.0 Pros We’ve been using Connecteam for our company, and it’s been a game-changer for team communication and management. The app is intuitive, easy for employees to navigate, and has really helped us keep everyone on the same page. Features like scheduling, task management, and time tracking save us a lot of administrative work, and the mobile accessibility means our staff can stay connected even when they’re on the go. Overall, Connecteam has improved our efficiency and made daily operations much smoother. Highly recommend it to any team looking to simplify communication and workflow! Cons While Connecteam is very powerful, some features can feel a little overwhelming at first, especially for employees who aren’t very tech-savvy. A few of the more advanced tools could benefit from extra guidance or simpler instructions. That said, once everyone gets used to the app, it runs smoothly and the benefits far outweigh the learning curve. Switched from [GoCo](https://www.capterra.com/p/149545/GoCo/) We switched from GoCo to Connecteam because we needed a platform that was more intuitive for both management and employees, with stronger features for scheduling, task tracking, and mobile accessibility. Connecteam better fits our workflow and makes it easier for our team to stay connected and productive. Review Source Spencer M. Manager Security and Investigations Used the software for: 1-2 years ### "Reliable, Powerful, and Built for Real-World Teams" August 7, 2025 5.0 Connecteam has been a game-changer for our private security operations. We rely heavily on scheduling, time tracking, and direct communication across our entire team. Having everything in one place has increased accountability and made it easier to track hours, document incidents, and maintain compliance. It’s helped us professionalize our workflow and improve officer satisfaction. Pros Connecteam has completely transformed how we manage scheduling and employee communications. The auto-scheduling feature saves hours of manual work each week, and the ability for officers to update their availability and pick up shifts has significantly reduced no-shows. The platform is intuitive, mobile-friendly, and easy for both management and field staff to use. Customer support is also top-notch—they respond quickly and are always helpful. Cons While Connecteam covers the basics extremely well, it’s missing some crucial features for workforce management, most notably, the inability to track call-offs. This makes it difficult to maintain accurate records of last-minute absences and affects our ability to evaluate time management and attendance trends for HR purposes. There are also occasional bugs when navigating between modules, and the app can become sluggish with high chat or notification volume. Another downside is the cost of premium features. While they offer valuable tools, the pricing adds up quickly, and some features feel a bit limited considering the expense. We'd like to see more functionality and customization options included at the premium tiers to match the investment. Switched from [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[Shift](https://www.capterra.com/p/169851/Shift/)[When I Work](https://www.capterra.com/p/121248/When-I-Work/) We needed a platform that could handle scheduling, time tracking, and communication all in one place. Connecteam gave us more control, better mobile access for field officers, and a cleaner interface compared to the other tools we were using. Review Source DF Davids F. Manager Marketing and Advertising Used the software for: Less than 6 months ### "Reliable time tracking and useful reporting" April 8, 2026 5.0 My overall experience with Connecteam has been very positive. It is a practical and reliable tool for managing employees, especially when teams work in different locations. The GPS-based clock-in gives extra confidence that attendance is accurate, and the downloadable reports make administration much easier. The platform helps organize daily work, improve visibility, and reduce manual follow-up. Although there is a small learning curve in the beginning, once everything is set up, it becomes a very useful solution for team management. Pros What I liked most about Connecteam is the location-based clock-in feature. It gives much better control over attendance and helps verify that employees have actually arrived at the correct work site. This is especially useful for teams working in different locations. I also really like how easy it is to download reports. The reporting is clear, practical, and saves time when checking hours, attendance, and workforce activity. Overall, the app is simple to use, convenient for daily operations, and helpful for managing mobile teams. Cons One thing I liked least is that some parts of the system can feel a bit overwhelming at first, especially when setting up different features and permissions. It takes some time to fully understand all the options. Review Source LS Lianne S. Co-owner Higher Education Used the software for: 2+ years ### "Great platform for our team!" July 17, 2025 5.0 Overall, my experience with Connecteam has been very positive. It has streamlined communication, scheduling, and HR processes across my company in a way that’s both user-friendly and engaging for staff. While there are a few technical limitations and the cost is a consideration, the platform’s features andsupport have made it a valuable tool in managing day-to-day operations efficiently. Pros What I like best about Connecteam is that it combines the feel of a social media platform with essential HR tools, making communication, scheduling, and staff management seamless and engaging for my entire team. Cons The cost can be a barrier, especially for smaller businesses. Additionally, the app isn’t fully compatible with all devices—on the iPad, for example, it doesn’t scale properly to the screen, which means I have to use a web browser instead to access a full-size display and functionality. Switched from [Schedulefly](https://www.capterra.com/p/76735/Schedulefly/) Schedulefly was not as compatible on mobile devices and didn't have the clock in/clock out function. Review Source SR Steph R. Assistant Manager Non-Profit Organization Management Used the software for: 2+ years ### "Saitsa Volunteer Schedules Made Easy" July 17, 2025 5.0 The platform allows us to easily assign shifts, track volunteer hours, and communicate updates in real time—all in one centralized app. Volunteers appreciate the ability to see their schedules in advance, confirm their availability, and receive instant notifications if there are changes. It has drastically reduced confusion, missed shifts, and the back-and-forth emails we used to rely on. From an admin perspective, we’re able to create recurring shifts for long-term roles and tailor schedules for specific events or programs. The time tracking and reporting tools have also helped us ensure accurate documentation for grant reporting and internal assessments. Overall, Connecteam has not only streamlined our scheduling process but also increased volunteer engagement and accountability. We highly recommend it to any team looking to improve their operations and enhance the volunteer experience. Pros Using Connecteam has significantly improved how we manage and schedule our volunteers. As an organization that relies heavily on clear communication and efficient scheduling, Connecteam has been a game-changer. Cons While the app is feature-rich, some volunteers—especially those less tech-savvy—find the interface overwhelming at first. It may take time and guidance for everyone to get fully comfortable using it. Review Source VR Verified Reviewer Sargeant Security and Investigations Used the software for: 6-12 months ### "Security Company Management " July 17, 2025 4.0 Overall, the experience with the platform is pretty good — it’s user-friendly and handles basic scheduling tasks well. However, there are a few minor glitches that can affect workflow. One noticeable issue arises when using multiple devices: actions taken on a second device, such as clocking in or out or logging breaks, often don’t register properly. This lack of synchronization can lead to confusion or errors in time tracking, especially for users who switch between devices throughout the day. Despite these hiccups, the platform remains functional and effective for general use. Pros Managing multiple schedules effectively can definitely be a game-changer. Are you using any specific tools or methods to keep everything organized? Cons While the platform makes it easy to manage multiple schedules and offers a clear view of how everything aligns, it falls short in customization. The form tools are very basic, offering limited editing features and no real options for adjusting styles to better fit specific needs. On the scheduling side, the system automatically sorts shifts by time, which becomes problematic when multiple people are scheduled at the same time — there's no way to manually reorder or prioritize how those shifts appear. This lack of flexibility can make organizing and presenting schedules feel restrictive, especially in more complex or team-based environments. Review Source LC LEAH C. Coordinator Chemicals Used the software for: Less than 6 months ### "A Powerful All-in-One Tool for Team Management" July 18, 2025 5.0 Overall, my experience with Connecteam was very positive. It’s an all-in-one platform that helped streamline our daily operations—from scheduling and time tracking to internal communication. The app is intuitive, the mobile access is reliable, and the customer support team was responsive whenever we needed assistance. It significantly improved team coordination and productivity. Pros I appreciated how user-friendly the mobile app was. It was easy for our team to navigate and use even with minimal training, which helped boost engagement and productivity. Cons Some useful features were only available in higher-tier plans, which made it difficult to fully utilize the platform without additional cost. Review Source TT Thandi T. Head of Sport and Community Impact Non-Profit Organization Management Used the software for: Less than 6 months ### "Assessment of our Digital Office" November 13, 2025 4.0 We are a small nonprofit working with volunteers so it has been so instrumental in coordinating our team through a digital office. This has been excellent and we can coordinate our team, have evidence of activities done in real time from anywhere in our country. Pros It is easy to use and has tutorials that are very helpful. It is simple to access on the go and makes connecting to a virtual office so efficient and cost effective. Cons The challenge I have is a feature that would be great to have: basic payroll features connected to staff timesheets that are so great to use, or even if there was a template in forms for generating pay slips. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Reason for choosing Connecteam It is most efficient and effective when it comes to working with remote staff and setting up a digital office that can be accessed on the go on mobile devices. Review Source Tom H. Operations Manager Construction Used the software for: Less than 6 months ### "Great User Experience with Room to Grow" July 18, 2025 4.0 Overall, my experience with Connecteam has been very positive. The platform is intuitive, easy to use, and has helped streamline several day-to-day tasks like scheduling, communication, and form submissions. It’s been a great tool for keeping the team organised and connected, especially for managing remote or on-site staff. While there’s still room for improvement in areas like customisation and mobile performance, it’s clear the platform is continuously evolving. Pros The platform is very user-friendly and easy to navigate, even for team members who aren’t particularly tech-savvy. I especially liked the ability to create customised forms and checklists, which helped streamline our daily operations. The scheduling and time-tracking features were also incredibly useful and reduced a lot of manual admin work. Cons While Connecteam offers many great features, some of the more advanced functions—like report customisation and user permissions—can be a bit unintuitive and take time to set up properly. The mobile app can occasionally lag or crash, which affects usability in the field. Additionally, further form customisation would be beneficial to better tailor forms to specific operational needs. A bit more flexibility and refinement in these areas would really enhance the overall experience. Alternatives considered [Joblogic](https://www.capterra.com/p/134632/JobLogic/)[Procore](https://www.capterra.com/p/56250/Procore/)[Tradify](https://www.capterra.com/p/152413/Tradify/)[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) Reason for choosing Connecteam Ease of use, very customisable and great engagement from the beginning Review Source TO Tim O. Partner Retail Used the software for: 6-12 months ### "Extremely pleased on Connecteam" February 13, 2026 5.0 Very positively surprised with the entire platform, mobile is great, desktop has all the features you want, price is exceptional for the value it brings. Pros Integration with Gusto, user friendly reports customized to how you want to see the data, positive employee feedback about the usability of the app, accurate and timely time clock function and ability to filter data relevant to my needs as an owner/operator. Cons Wish mileage had a way to export into Gusto, we have to perform this function manually which takes some time. There was the ability to export the mileage data into a customized spreadsheet which saved some time but full integration would be ideal. Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Wave did not have the support needed to address basic concerns, many questions went unanswered for weeks. Review Source VR Verified Reviewer Admin Construction Used the software for: 1-2 years ### "Connecteam Transformed Our Construction Workforce Management" August 4, 2025 5.0 Connecteam has streamlined how we run our day-to-day operations. As a growing construction company with both on-site and remote team members, having a single app that handles time tracking, employee communication, task management, and reporting has been a game-changer. The value for money is good. It's now an essential part of how we operate, saving us both time and administrative overhead. Pros What stood out most to us was how easy Connecteam made workforce management. The time tracking and logging features are incredibly intuitive and have significantly reduced payroll errors. The project management tools help us stay organised and allocate tasks more effectively, while employee scheduling is a breeze compared to other platforms. We also found customer support to be responsive and genuinely helpful whenever we needed guidance. Cons Initially, there was a slight learning curve for our staff including understanding their location settings. However, once we understood the structure, everything ran smoothly. It would also be helpful to have more integrations with Xero UK. Review Source AS Alisha S. Director of Administration and Finance Individual & Family Services Used the software for: 6-12 months ### "10/10 Recommend Connecteam!" January 22, 2026 5.0 I have had a very positive experience with Connecteam. It is very cost-effective and is a great value to me and my entire team. Pros It is keeping my entire team in the know about what's going on in our office. They can access their schedules from home, use the chat for questions, and clock in and out. As the payroll person in the office, I LOVE the timesheet feature. It makes my life so easy! Cons There's A LOT of information on each page - I sometimes feel overwhelmed by what the app looks like when I open it. Review Source Brandon J. Chief Engineer Hospitality Used the software for: Less than 6 months ### "All-in-One Solution That Simplified Our Hotel Operations" August 7, 2025 5.0 Overall, my experience with Connecteam has been excellent. As the Maintenance Manager at a busy hotel, I used to rely on multiple apps for scheduling, clocking in and out, requesting PTO, tracking tasks, communication, and handling forms. Now, everything is in one place, which has simplified and streamlined our workflow tremendously. The forms feature alone has been a huge upgrade, allowing us to digitize processes that used to be messy and time-consuming. It’s user-friendly, my team adapted quickly, and it’s improved communication across departments. I can confidently say it has made our day-to-day operations more organized, efficient, and stress-free. Pros It’s made my job so much easier by putting everything in one place — scheduling, clocking in and out, requesting PTO, task tracking, communication, and forms. Even the forms section has been a game changer for us. It’s simple, organized, easy to use, and the whole team picked it up quickly. It’s streamlined our processes, improved communication, and made our day-to-day more efficient and stress-free. Cons No real complaints. The app has a lot of features, so the first couple of days involved a little learning curve, but it’s been easy ever since. Switched from [Quore](https://www.capterra.com/p/169445/Quore/)[Trello](https://www.capterra.com/p/211559/Trello/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) We were using multiple apps before — BambooHR, Trello, and Quore. While each worked fine on its own, it meant our team had to constantly switch between platforms and keep track of different logins and processes. Connecteam gave us the ability to combine all of those functions (and more) into one easy-to-use app. It’s streamlined everything, saved us time, and made it much easier for everyone to stay on the same page. Review Source JP Jim P. COO Recreational Facilities and Services Used the software for: 2+ years ### "Best Communication platform for business" July 18, 2025 5.0 Pros We've been using Connecteam for a few years now, and it's been a total game changer for our team! From scheduling and time tracking to internal communication and task management—it’s all in one place and super intuitive. What really stands out is how easy it is for our crew (even the less tech-savvy ones) to get up and running. The mobile app is smooth and reliable, and having everything accessible on-the-go has streamlined our day-to-day operations. Customer support is also top-notch—quick, friendly, and genuinely helpful whenever we’ve had questions. Highly recommend Connecteam to any business looking to organize their operations and improve team coordination without the headaches. Cons Notification overload: Team members sometimes get too many push notifications, especially when involved in multiple groups or modules—more granular control over alerts would help. Customization limits: While it offers lots of features, customizing certain modules (like forms or task flows) could be more flexible for complex workflows. Price jump for premium tiers: The basic plan is solid, but some essential features (like advanced permissions or automation) are locked behind higher-priced tiers, which may be tough for smaller teams. Review Source GL Griffin L. Senior Administrative Assistant Veterinary Used the software for: Less than 6 months ### "Streamlined Scheduling and Labor Management" December 11, 2025 5.0 Connecteam has been very easy to learn, with an intuitive design that makes onboarding simple for both management and staff. The platform is highly customizable, allowing us to tailor schedules, permissions, and workflows to fit the needs of each department. Overall, it’s been a flexible and user-friendly solution that supports smoother daily operations. Pros Connecteam offers an easy-to-read schedule layout and accurate time tracking for all staff, making it especially useful for monitoring labor across our different departments. It provides instant updates whenever shifts change and is mobile-friendly, giving employees quick access to their schedules and requests. Cons The main downside we’ve encountered is that Connecteam does not integrate with our specific version of ADP, something we didn’t realize before implementation. While this creates an extra step in our process, our onboarding manager has been excellent in helping us find a smooth and reliable workaround. Alternatives considered [Humanity Schedule](https://www.capterra.com/p/248404/Humanity/) Reason for choosing Connecteam The primary reason I made the switch from WhenToWork to Connecteam was the need for a truly robust and integrated labor tracking solution. While WhenToWork handled basic scheduling well, it lacked the sophisticated time clock functionality and accuracy that my business required Switched from [WhenToWork](https://www.capterra.com/p/80499/WhenToWork/) The primary reason I made the switch from WhenToWork to Connecteam was the need for a truly robust and integrated labor tracking solution. While WhenToWork handled basic scheduling well, it lacked the sophisticated time clock functionality and accuracy that my business required Review Source PL Patti L. Manager Oil & Energy Used the software for: 1-2 years ### "User friendly multi-team scheduler" April 21, 2026 5.0 My team loves being able to check their clock in's and out's from the app or the computer. User access is easy with no problems. I love the fact that there are multiple ways to get help or reach out to customer support. Pros Easy to navigate with different teams. With the scheduling tool, you are able to track hours worked, money spent, employees on or off for each day. Very easy to use and have had no bugs and/or issues since we started using the program. Cons There really are no cons with connecteam. It is one of the most easiest programs I have come across. Review Source SC Sarah C. Independent Contractor Information Technology and Services Used the software for: Less than 6 months ### "Manage time in any size business - independent contractor or many employees" October 20, 2025 5.0 I use Connecteam as a method of keeping up with my own independent contracting work. I set up my different jobs (including homeschool time tracking as a separate "job" - it's really nice to be able to manage both personal and work stuff in the same place!) and clock in/clock out using the app. When I need to bill my contracting client, I generate a timesheet using the web interface and limit it to just the job for that particular client. Connecteam has made all these processes way easier than if I was doing it all manually -- so much so that when another contractor joined our team, I shared the info with her and she signed up, too. Pros Connecteam has been super helpful for tracking time as an independent contractor. Although it's built for having multiple employees, I use it just for myself in order to accurately track contracting time, keep up with shifts I've worked, and generate timesheets for invoicing my client. It's easy to get help from customer service and the onboarding process is well-designed. For small companies (under 10), it's free, which is an excellent value -- and inspires me to use it if I ever had need for managing lots of users. Cons There's both an app and a web interface, but they're not equivalent - I can't do all the things in the app that I can do online, but logging into the app is way easier than logging into the website. I wish I could generate everything from the phone app, but I guess it's reasonable that some things are just hard to do on a phone. Review Source AM Adam M. Director Photography Used the software for: 2+ years ### "connect team" July 21, 2025 4.0 four out of 5 stars. Price is a little expensive now that its got traction which is a shame from when we started Pros One of the standout features we appreciated most about Connecteam was its staff rostering functionality. The ability to easily schedule shifts, track availability, and ensure the right people were assigned to the right tasks significantly streamlined our operations. The drag-and-drop roster builder was user-friendly, and the ability to notify staff in real-time about shift changes or updates helped us cut down on miscommunication. We also found it very useful that staff could clock in and out directly through the app, allowing for better oversight and time tracking, particularly during busy event periods or large-scale setups. Cons The biggest downside we experienced with Connecteam was the lack of flexibility in their pricing and feature bundles. While the platform offers a lot of useful tools, we found it frustrating that they wouldn't customise a package to suit our specific needs as a small-to-medium events business. We didn’t require many of the features included in the higher-tier plans, yet couldn’t access key tools unless we upgraded. Despite multiple requests, there was no willingness to tailor a solution or offer a scaled plan based on usage or relevant modules. This rigidity ultimately limited our ability to scale with them. Review Source Adrianna R. Head Swim Instructor and Social Media Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Why you NEED Connecteam for your business" December 5, 2025 5.0 Pros My team has recently started using Connecteam and it has been one of the best platforms we’ve used for our business! We’ve moved our work group chat to the app to help keep everything in one convient spot. We have also integrated new online training into our onboarding process through Connecteam. All of our team feels it is easy to access and to use! The customer support has also been fantastic and overall we definitely feel that it has been such a great value! We’d definitely recommend it to other businesses! Cons Thankfully, we really don’t have any cons that we’ve encountered with Connecteam! If anything it has even given us new ways to streamline our business and make things more convenient for leadership and the team as a whole. One thing I have encountered sometimes when tasks have been marked as completed, I still sometimes get notifications for them. Overall, I wouldn’t consider this a drawback and would still recommend Connecteam! Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.