# Page 41 | Connecteam Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 41 - Is Connecteam the right Employee Recognition solution for you? Explore 5060 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153140/Connecteam/reviews --- Connecteam 4.6 (5060) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 41 - Reviews of Connecteam ## Showing most helpful reviews Showing 1001-1025 of 5060 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use YG Yissel G. Community Service Coordinator Government Administration Used the software for: 2+ years ### "Excellent Scheduling System" July 31, 2025 5.0 It is very organized and easy to learn when I first started making schedules for staffing. The chat feature is also really nice especially for staff to contact each other. Pros I love how easy it use the scheduling system and how it is broken down for easy organization! The color coding looks super nice. Cons When you have multiple schedules for different facilities that it would know if you have someone already scheduled for that location so we don't accidently schedule someone for 2 different facilities at once Review Source AG Anna G. Libraries Supervisor Libraries Used the software for: 6-12 months ### "Great product" January 30, 2025 4.0 Really great. Their product is not designed for my use case but it's so customizable that I am able to make it work really well for what I need. Pros Everything. It's functionality and customization are amazing for managing employees. They are very quick to respond when you need them and they are constantly improving based on their users needs/ Cons The app can take a bit to reload or can be slow to respond between parts. Alternatives considered [WhenToWork](https://www.capterra.com/p/80499/WhenToWork/) Reason for choosing Connecteam Had all the features I wanted in one place and APP! Switched from [GroupMe](https://www.capterra.com/p/233886/GroupMe/)[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) This product combined all of our previous systems into one system. Review Source VR Verified Reviewer Office Manager Hospitality Used the software for: 1-2 years ### "Hospitality" July 31, 2025 4.0 I have had a good experience thus far. The help I can get at a moments notice is great. I have been instructed on reports, etc. Pros very helpful in the hospitality department. We use to communicate daily and to keep maintenance and housekeeping on track Cons once you expand it gets pricey. We had to upgrade because the staff great to more then 10. we can no longer use their time off tracker due to pricing Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Connecteam the ease if activation and the ability to be used in multiple languages Review Source HT Heather T. Clinical manager Medical Practice Used the software for: Less than 6 months ### "Wonderful app" May 15, 2025 5.0 I really enjoy Connecteam overall, I love how you can but your own notes along with others note and see who is on shift and not on shift, I like the way we can communicate to others and allowed to have blockers on people who do not need access to it. Pros The easiness of the usage of the app, quick to learn and efficient in every aspect. Cons The only complaint I have is when I go and and create a schedule for the future If I make a mistake and delete it by accident or accidently delete someone else's things it will not let me undo it to fix theirs. Review Source TW Tyler W. General Manager Sports Used the software for: 1-2 years ### "Connecteam Insight" March 20, 2025 4.0 Pros Able to have a place where all of my employees can connect and house all information that's needed Cons I wish you could "build you own" system. There's the different tiers to choose from but we sometimes don't use all the features in each tier. It would be nice to pick and choose different aspects to create your own plan. Switched from [When I Work](https://www.capterra.com/p/121248/When-I-Work/) Connecteam was more user friendly and the mobile app was easier to navigate as well. Connecteam also has additional features that When I Work did not have. Review Source ZE Zackery E. Quality Control Machinery Used the software for: 1-2 years ### "Erie Tech review" May 22, 2025 4.0 overall well, we have had many companies try to get us to use their software instead but we remain steady with connecteam and its simplicity Pros being able to schedule our employees and them being able to easily read where they're going on which days and at what times Cons having some issues where jobs will be created and assigned to workers and them not being able to clock into the jobs themselves - having to do that for them is frustrating Review Source GB Grace B. Operations Manager Entertainment Used the software for: 2+ years ### "Love the service" March 13, 2025 5.0 I found and developed a relationship with Connnecteams for my previous position, so I immediately knew, when I was asked by my new employer to find a solution to their time keeping and company communications, and scheduling program, I would bring Connecteams aboard Pros Time clock and timesheets, and the chat and announcement function Cons I would like to see a more a la cart choice option for some of the functions. Review Source BV Brea V. Senior Vice President Hospitality Used the software for: 6-12 months ### "Overall thoughts on Connecteam" May 8, 2025 5.0 It's been a great experience but I recently had a billing question and there is not phone # to call Pros The many uses within the same platform. We use the ticketing system, scheduling, chat feautre Cons Better instructions on how to make changes to settings. It is difficult to find exactly where to go to make simple changes Alternatives considered [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) Reason for choosing Connecteam price and functionality as well as the ease if use for most items Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/) needed more functionality with a platform Review Source RK Robert K. Personal Trainer Sports Used the software for: 6-12 months ### "Solid product with a few bugs" December 12, 2025 4.0 It is easy to use and despite the few bugs I generally like using the platform. I would like to be able to do everything from the app. Pros The platform is easy to use and allows me track my time without issue. It is very user friendly and can easily be implemented to collect time sheets from employees. Cons I am unable to change schedule series from the app. I have to use my laptop in order to do that. Also, the app will spin after a single session update and does not always tell me when the update had been made. Review Source RP Rory P. Operations Assistant Events Services Used the software for: 2+ years ### "Connecteam success" May 15, 2025 4.0 Its been a great asset to our company. Connecteam has streamlined our scheduling and communication Pros User friendly, great support, visually appealing and consistently improved Cons Mobile functionality can be limited and slow. Especially when completing admin tasks Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Connecteam When we trialed both apps Connecteam suited our style of scheduling more appropriately Review Source SC Sherri C. Owner Hospitality Used the software for: Less than 6 months ### "Too many Clicks, not enough basic functionality" April 3, 2026 1.0 It was unsatisfactory. We stopped using it after 10 days and went with a competitor that we pay for. Pros The pricing model made sense in terms of upselling and supporting for growing Connecteam's business. Cons The unnecessary layers of complexity and lack of basic functionality. There is no hook to google calendar that allows the owner to see the entire schedule. There is no widget. To view a schedule, it requires you to open the app and do about 10 clicks . If you had the google hook, it would be zero clicks..just looking at a widget Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Reason for choosing Connecteam We needed the google integration and they didn't have it Switched from [When I Work](https://www.capterra.com/p/121248/When-I-Work/) We wanted stronger reporting features for payroll Review Source Traci V. VP Computer Software Used the software for: 6-12 months ### "Great Tool!" August 14, 2025 5.0 We've had a great experience using the tool, having our employees complete their on-boarding, tracking their progress, and get the results we were hoping for. Pros We are able to use it for our new employee on-boarding experience, which was one of the main features we were looking for. It has been very simple to use and set up, then send invitations to our employees for them to get started. Cons I can't think of anything that would detract me from ConnecTeam. It's provided what we were hoping for. Review Source SL Saki L. Business Development and Innovations Manager Construction Used the software for: 6-12 months ### "Solid platform to manage staff clock in and out" August 22, 2025 5.0 good and reliable, still some areas for improvement as mentioned with payroll although the continuous updates are great. Pros Ease of use and time tracking functions are great. Learning to use this platform, beit for an administrator or user is very quick and simple. User access is easy and setting up staff is no issue at all. Cons limited integration with payroll. We often have shifts around the clock and although we can clock in and out, we have to manually adjust for loadings which places a huge load on our book keeper. Review Source ML Melissa L. Bookkeeper Construction Used the software for: Less than 6 months ### "So Helpful App" July 24, 2025 5.0 I highly recommend this app for any company. We can use it for project management but is kind if basic. Project and task management is nice because you can add an existing location. and it connects with maps. Easy to use for employee. Pros This app is so easy to use on both sides, for admins and employees. The Time tracking can be little tricky at the beginning but nothing hard, we are so happy with this app. Cons A little bit the Tracking location per employee, because sometimes it doesn't show the exact route that took. It jumps to a different point and sometimes it doesn't make sense. Switched from [ClockInEasy](https://www.capterra.com/p/223151/ClockInEasy/) Because it was an old website and app, giving problems. Review Source GM Guilherme M. Marketing and Services Coordinator Marketing and Advertising Used the software for: 6-12 months ### "Alway online and connected" August 21, 2025 5.0 Good project management tool to use and connect with all my remote team. No issues are presented and messages are always delivered as soon as they are sent. Users can be added at any time and easily. Really good platform. Pros It's realy interactive and easy to use and teach how to use. Makes talking to a remote team really quick and easy. Cons Nothing to mention in regards to not linking any of the funcitions. It work more than fine to me and my team Review Source KN Kendra N. Administrative Director Child Day Care Services Used the software for: 1-2 years ### "Connecteam is a timesaver!" May 8, 2025 5.0 It has been a great experience for us and I would never want to be without the app now that we are fully immersed in it! Pros It saves me immense amounts of time. Everything is in one place and continually improves with updates. Cons I wish some of the features in the more expensive options were available without having to pay more. We are a small non-profit and don't have extra money to spend. Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) Procare's scheduling was not user friendly at all. Review Source LP Leaha P. VP of operations Hospital & Health Care Used the software for: 1-2 years ### "Business Owner" March 13, 2025 5.0 We have ran into some issues with time clock and how they have had to change things, so there were no errors on payroll. Pros How everything can be in one system. The communication, payroll and recognition. Cons Wish we could do more templates. Having staff be able to acknowledge the updates in the current plan we have. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Connecteam The options that they provide and the onboarding. Switched from [Homebase](https://www.capterra.com/p/153076/Homebase/) Needed more options than what they could offer. Review Source JD Jim D. Co-Owner Retail Used the software for: 6-12 months ### "Connectteam is worth a look if you need better communication!" January 29, 2025 4.0 Overall, I would have to say that Connectteam has help our company be on the same page better. Pros Connecting my team via the updates and using chat has really helped work more efficiently and smoothly. Started using the timeclock which is not too shabby. The Job Scheduling is decent but complicated. Cons The layers of complexity of settings within settings and admin rights to this or that is hard to sort out and set. You have to spend many hours watching videos and trying settings to figure out what works for you. So much trial and error. You can really tell different teams developed different parts. Also wish Connectteam would understand that most employees will not/do not have a desktop (and that includes managers), so when you say "the magic happens at the desktop level" that means little to nothing to most of my team. They use the app only.. myself, and a backup admin, use the desktop mostly. Just remember that when constructing features. Overall it is pricey. And they hide that one final perk to a section behind the next upgrade which means more cost. Alternatives considered [Slack](https://www.capterra.com/p/135003/Slack/) Reason for choosing Connecteam I think I like the look of the app which was the most important aspect. The update section looked very friendly on the app. Review Source SS Stephanie S. Owner, Creative Director Events Services Used the software for: Less than 6 months ### "Great software" November 17, 2025 5.0 A little confusing to get started, but overall great. Did NOT need the team calling me every day for onboarding. Email would have been nice? Pros It consolidates some of the ways I was communicating with my team. I like having everything in one spot and we definitely communicate better. Cons THE PRICING STRUCTURE. Too many upgrades and price changes. Would love to just see 2-3 offers instead of every little thing being more $$ Switched from [Deputy](https://www.capterra.com/p/167811/Deputy/) More features needed. Was hoping I could publish the calendar on a schedule but maybe that's a feature for the future Review Source AJ Anna J. Admin Assistant Insurance Used the software for: 6-12 months ### "Could have been a great tool" January 29, 2025 2.0 Irritating and disappointing. I was looking for a one-stop solution for our PTO management, as well as onboarding of new employes. When initially signing up I was told that I was going to be able to create detailed re-usable task lists, something I planned to use to onboard new employees. Turns out what I wanted to be able to do is not actually possible on this platform. I'm temporarily stuck here as I look for something else. Pros Has a nice app and a nice interface for desktop use. Cons Constantly, daily, trying to do things only to have a pop up tell me how much more money I'd have to pay in order to unlock that functionality. There is far too much locked out... such as the ability to copy something, or the ability to turn off sending something to the entire organization. It is a constant irritation to be trying to make something work only to have these demands for more money thrown in your face over and over again. Alternatives considered [Timetastic](https://www.capterra.com/p/146655/Timetastic/) Reason for choosing Connecteam I wanted something better than what we had and now expressing all of this is just making me more angry Switched from [Timetastic](https://www.capterra.com/p/146655/Timetastic/) I wanted something better than what we had and now expressing all of this is just making me more angry Review Source LM Lisa M. Finance Administrator Security and Investigations Used the software for: Less than 6 months ### "Would Recommend to every business" June 13, 2025 5.0 I'm very satisfied with Connecteam. I appreciate how responsive and helpful the support team is. Any time I have a question or issue, I receive assistance quickly. I also like how user friendly the platform is. Everything I need for scheduling, time tracking, and communication is in one place, which makes managing my team so much easier. Pros I really like how Connecteam is organized. It's convenient having everything I need for payroll and scheduling all in one app. I'm also impressed with how user friendly and intuitive it is. Cons I have only a few minor suggestions for improvement with Connecteam. First, it would be helpful to have a custom time frame option in the Job Scheduling view. Second, I’d love to see a customizable view in the Timesheets section—specifically one that allows me to easily see manager notes under everyone's timesheet rather than having to go through each employee individually. Switched from [WhenToWork](https://www.capterra.com/p/80499/WhenToWork/) The payroll feature was not customizable and would not let employees submit timesheets. Review Source RS Raquel S. Solar, Electrical and Air Conditioning Construction Used the software for: Less than 6 months ### "Connecteam 10/10 recommend!" January 27, 2026 5.0 We have tried a number of different time clocking apps and Connecteam definitely takes the cake! Even better it is free for small businesses! Pros We primarily use the time clock feature, it is easy for our employees to use and the GPS tracking is really great to keep track of the team throughout the day. Cons It’s hard to find major downsides with Connecteam since it meets our needs well. We mainly use the time clock feature, so the other tools go unused. Took a bit to get up and running, but once configured, it runs smoothly and has been reliable for daily time and GPS tracking. Switched from [TimeStation](https://www.capterra.com/p/209930/TimeStation/) We wanted GPS tracking, and for our staff to be able to edit their hours if they forgot to clock or out. Review Source TK Teri K. Front Desk supervisor Veterinary Used the software for: Less than 6 months ### "New to App, but user friendly, and quick response to issues" August 21, 2025 5.0 Always get an answer very quickly, and a follow up email, to insure my problem was addressed. This is very important to me to have this kind of follow up. Pros customer support and training for admin staff. Plenty of training one on one with our rep. Email after our training to confirm what we learned. Cons still fairly new to the program, still having to do a virtual chat when I have a problem or issue. I am usually getting the answer I need this method. Switched from [When I Work](https://www.capterra.com/p/121248/When-I-Work/) more products and training forms, employee information is more accesible Review Source PF Paul F. Sales Manager Leisure, Travel & Tourism Used the software for: 6-12 months ### "Great App for amalgamating lots of tasks " August 15, 2025 5.0 I find the app useful and convenient, it's a great way to amalgamate lots of tasks into one place and tends to be relatively intuitive. Pros It's super easy to use and has a load of useful features, there are tasks which we used to use multiple different platforms for which are now all in one place. Cons I have to switch between my user and my admin profiles, but I guess that's unavoidable. Sometime there is a bit of a lag on messages arriving when using my phone, but it's not too bad. Review Source GS Grant S. Director Security and Investigations Used the software for: 2+ years ### "Top notch system that helps with multiple tasks." July 3, 2025 5.0 Flawless system with brilliant customer service, it gives you the ability to keep track of jobs in the field without even needing to be there. It also gives our clients peace of mind as they can receive automated pdf reports to help them stay informed of what is happening on their sites. Pros It provides invaluable information on team activity and gives all of my staff a clear and simple layout when they perform duties in the field. Cons In the 5 years me and my team have been using the system it has only crashed twice so no negatives to speak of. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.