# Page 6 | Connecteam Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Connecteam the right Employee Recognition solution for you? Explore 5189 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153140/Connecteam/reviews --- Connecteam 4.6 (5189) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 6 - Reviews of Connecteam ## Showing most helpful reviews Showing 126-150 of 5189 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JW Jackie W. Cleaner Organizer Consumer Services Used the software for: 6-12 months ### "Great for Small Businesses" March 31, 2026 5.0 Connecteam has been a great asset to our company to easily schedule and track client services and track employee hours. It has saved us hours of administrative tasks. It had made payroll simple as we can easily find employee hours. Pros Easy to use. Streamlines payroll by easily tracking every employee's hours. Each person logs in seamlessly and inputs their information. Cons It takes a few minutes to understand the setup. Not everything is where you think it might be. Once you figure out where each command/ component is located, it's easy to use. Review Source BR Baila R. Office Manager Religious Institutions Used the software for: 6-12 months ### " Connecteam is the way!" January 28, 2026 5.0 Overall, I am extremely happy and satisfied with Connecteam. It has been a great tool for keeping everything organized and running smoothly. Pros Connecteam is very easy to use and does an excellent job tracking all staff. My staff finds it seriously organized, smart, and efficient, which makes daily management much smoother. Cons The login hours feature can be problematic at times. If a staff member forgets to sign out, the hours can get mixed up and show extremely high numbers (for example, indicating that someone worked 20–30 hours over a weekend). This requires manual correction and can be confusing. Switched from [uAttend](https://www.capterra.com/p/126444/uAttend/) The system did not work effectively. Staff did not take it seriously, and there was no option to properly record time off or PTO, which caused ongoing issues. Review Source VR Verified Reviewer Customer Service Supervisor Hospital & Health Care Used the software for: 1-2 years ### "Efficient and User-Friendly Team Management Solution" July 31, 2025 5.0 Overall, my experience with Connecteam has been very positive. It has significantly improved how our team collaborates and operates daily. The support team is responsive and helpful, and the platform has allowed us to centralize everything in one place — which saves time and minimizes confusion. It’s a solid tool for any company looking to streamline their operations. Pros What I like most about Connecteam is how intuitive and organized the platform is. It makes internal communication, scheduling, and task management incredibly easy. The app is user-friendly, and the customization options for workflows are excellent. I also appreciate the transparency it provides when it comes to tracking team activity and performance. Cons Sometimes the mobile app can lag slightly when switching between tabs or loading larger files, especially during peak usage hours. It would also be great to have more integration options with third-party software. Review Source BA Brandon A. Director of Operations Construction Used the software for: 6-12 months ### "Efficient, Easy to Use, and Great for Team Management" December 10, 2025 5.0 My overall experience has been extremely positive. Connecteam has significantly reduced administrative time and helped streamline communication across my team. Scheduling conflicts have dropped, time-tracking errors are virtually gone, and onboarding new employees is smoother. It’s a dependable, easy-to-use platform that delivers strong value for the cost. I’d recommend it to any business looking for a simple, all-in-one workforce management solution. Pros Connecteam makes workforce management incredibly simple. The mobile app is intuitive, so my team adopted it quickly without much training. Time-tracking and scheduling are especially stron. Big benefit is employees can clock in with one click (not available in other programs we've used), and I can instantly see who’s working, where, and on what. I also appreciate the in-app communication tools, which help centralize updates instead of relying on texts and calls. The customer support team is responsive and genuinely helpful, which is a big plus. Cons Some of the more advanced customization options take a bit of exploring, and a few features feel slightly hidden within menus. Reporting is solid overall, but I’d love to see even more flexible export options. None of these are deal-breakers, but there is a slight learning curve for administrators. Switched from [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) The timeclock was too difficult for employees to use on QB. Review Source JC Julia C. HR Warehousing Used the software for: Less than 6 months ### "All in one " April 15, 2026 5.0 Our overall experience has been amazing. It has streamlined our day-to-day operations and made communication across our team much more efficient. Having everything in one place—from scheduling to updates—has saved us time and reduced confusion. Even though there was a bit of a learning curve at the beginning, it was well worth it. The platform continues to improve how we stay organized and connected, and it has truly become a valuable tool for our business. Pros We were looking for an all-in-one solution, and that’s exactly what we found with Connecteam. It offers a wide range of tools that help us manage scheduling, communication, and daily operations all in one place, which has been extremely helpful for our team. While we’re still learning all of its features and exploring everything it can do, the platform has already made a positive impact on how we stay organized. It’s user-friendly overall, and even with the learning curve, it continues to meet our needs and gets the job done efficiently. Cons While this has been very helpful overall, there is definitely a learning curve when first getting started. It can feel a bit overwhelming navigating all of the features and settings, especially when trying to customize everything to fit your specific needs. Some tools take time to fully understand and implement correctly. Additionally, certain features could be a bit more intuitive, as it sometimes takes extra steps to find what you’re looking for. However, once you get familiar with the platform, it becomes much easier to use and manage. Review Source AR Annika R. Customer Relations Manager Oil & Energy Used the software for: Less than 6 months ### "Couldn't be without it!" March 4, 2026 5.0 Overall im very impressed with the system and could not be without it. It makes our day to day handovers efficient and is easy to plan ahead. Pros CT is very simple to use, it gave us the opportunity to test the platform for free whilst our business was growing, and if i have any questions on how to personalise the system for our needs, the customer service team are always there to help and resolve and questions i may have. It can be used by the entire team, colour coded, (visibly easy to locate the jobs you are looking for) and your daily schedule is time managed to track your busy day. Cons Once our trial had finished, the schedule lost the Name and Contact mobile details without warning. (You have to pay extra for these). I would have liked a warning - gave me a bit of a panic! Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/) Reason for choosing Connecteam Because the free trial for small business's gave them the edge for trialing the product Review Source GC Graziana C. Customer Operations Lead Retail Used the software for: 2+ years ### "Comprehensive Overview for Connecteam Capabilities " January 13, 2026 5.0 Connecteam is a vibrant approach that brings all the workforce together, aiming at increasing productivity The communication gaps is also something the software has consistently supported, ensuring that all forms of engagement are successful The scheduling capabilities from the software brings satisfying outcomes Pros Connecteam manages all the employee operations and ensures there is robust scheduling and timely tracking The program has a working mobile app version, and the entire interface is friendly The program brings satisfying time tracking support, something that brings accuracy in billing Cons Connecteam has essential features are limited or locked down in higher tiers The program limits the integration it provides with other tools, more so the external or third parties app Review Source JC Jonathan C. Project Manager Farming Used the software for: 6-12 months ### "Buy it Now or Costs you Later" July 31, 2025 5.0 Overall experience has been great! Their staff have been well versed in the product they sell and the quick tasks has been great for the staff. They've appreciated the time clocking, vacation time management and easy of checking a evolving schedule. Pros While definitely an up front learning curve, & quite a bit of import time, the most liked feature is a central location for everyone to find all the information they need in one place. We manage alot of vehicles and projects and this system seems well versed and flexible. Cons I haven't had and bugs or issues yet, Only notable feature is truck scheduling, but this could be because our business is so diverse. Alternatives considered [Homebase](https://www.capterra.com/p/153076/Homebase/) Reason for choosing Connecteam No particular reason, the sales team at Connecteam had better customer service and we felt more confident that they were well versed in the product they sold. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Microsoft Excel and Easy Clocking did not allow the high level of features in one app. Review Source EM Emily M. Challenge Course Manager Recreational Facilities and Services Used the software for: Less than 6 months ### "The best software for organizations and businesses! Hands down!" March 5, 2026 5.0 I'd recommend connectteam to any organization - big or small. It has a wide range of helpful tools and an all star customer service team. My only regret is not finding this sooner. Pros The small business plan makes it in reach for little organizations like mine to be successful. Our favorite thing about Connectteam is how many features there are! We used to use 5 or 6 different tools to accomplish what we're able to accomplish on Connectteam. Cons I have yet to find something I strongly dislike. We have certainly bumped into a few times where we wished we could tweak a feature to fit our organization a little more specifically, but the customer service team was able to help us find work arounds easily. Alternatives considered [When I Work](https://www.capterra.com/p/121248/When-I-Work/)[Homebase](https://www.capterra.com/p/153076/Homebase/) Reason for choosing Connecteam Options for small businesses. More features! Switched from [Homebase](https://www.capterra.com/p/153076/Homebase/) Homebase was too expensive for us as a very small business. Connectteam offered a free small business plan. Now I recommend it to larger organizations because of how great it is! And we'll be switching to paid when we grow! Review Source Aaron H. Marketing Manager Real Estate Used the software for: 6-12 months ### "Smooth, Reliable, and Super Helpful" August 1, 2025 5.0 Connectteam brings together so many essential features into one platform—from scheduling and task management to time logging and employee engagement. It’s saved us time, reduced miscommunication, and made our day-to-day far more efficient. Pros I liked how intuitive connectteam can be. I helped make managing our tasks and teams members much easier. Saved us a lot of time once we were up and running. It kept our teams connected via the Instant Messaging and Chat feature; which was very helpful. The support team is also super helpful whenever any issues arise. Cons The initial setup took a bit of trial and error, especially when customizing features to suit our workflows. At first, getting everything configured to match the way we work and the internal processes we were used to was a bit tricky. But, overall, we were able to get our heads around it in the end. Switched from [Workplace from Meta](https://www.capterra.com/p/168669/Workplace/) The platform notified us that it was shutting down. Review Source CJ Chris J. President Recreational Facilities and Services Used the software for: 1-2 years ### "I highly recommend connecteam!" August 8, 2025 5.0 Our overall experience has been wonderful and it has cut down on the length of time it takes to process payrolls now that our teams are using Connecteam. Pros Such an easy app to use for admin as well as staff. Highly recommend for schedules and payroll. from beginning to end, connecteam is completely user friendly. Cons The only con I would have to say is the programs inability to transfer over reg pay hours separate from overtime pay hours into Quickbooks Online. Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Reason for choosing Connecteam the cost of Quickbooks time, even though it integrated with our QuickBooks online, was so much more costly then the price we have with connecteam as well as the option to have a free program for up to 10 employees! what a incredible perk. It just drew us in and we became paid subscribers. Switched from [When I Work](https://www.capterra.com/p/121248/When-I-Work/) it was very difficult to use and did not offer as many features that connecteam has as well as the geofence and user capabilities. Not user friendly at all. Review Source VR Verified Reviewer HR Generalist Information Technology and Services Used the software for: Less than 6 months ### "Not Fit for Office Environments" August 1, 2025 2.0 Overall, it seems like Connecteam wasn't made for office environments. It is geared toward constructions workers and restaurant staff who have assigned "shifts" and can access the portal on their phones outside of hours. It was a complicated platform to use and not worth our time or money. Pros I liked the rewards system and the forms tabs the most. It was nice to be able to reward our employees for doing a good job and it was easy for them to exchange their tokens for gift cards. The forms tab was nice for employees to have everything in one place, however it was annoying for the owners to get responses to every form. Cons We didn't like how difficult it was to sync timesheets to QuickBooks. It was also difficult to have managers approve time off requests. Time off requests and approving timesheets for every employee were visible to every manager, when we only wanted managers to see their direct employees only. We didn't like how the job scheduler didn't have holidays in it. We didn't like how every time we created a new course, form, or put something in knowledge base that it would show you the mobile version instead of desktop for a preview. We are an office that uses desktop computers and doesn't encourage employees to have to use their cell phones. Alternatives considered [Deel](https://www.capterra.com/p/205015/Deel/)[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[Rippling](https://www.capterra.com/p/172127/Rippling/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Connecteam Lower price and it seemed to be a better fit for a smaller company. Review Source RK Rebekah K. CEO, Owner Farming Used the software for: Less than 6 months ### "Connecteam is a work in progress." August 1, 2025 4.0 It has been a change and I am mixed. Some of the bugs with the old app are fixed but there are issues with Connecteam. I am thinking this was a slide across instead of a step up and it is more expensive. But some of that expense is worth it for the tracking (when I need it). Pros It has the ability to work with other apps. I like the saved templates, I can write up common days and just plug them in this makes it easier to use. I also like the tracking although it is able to be messed with. I do think that it helps with employee management in that I think making our complicated schedule is much easier and less time consuming. Time logging has been reported back to me from the employees that they like it much better. They find it easier to use than the other program. Cons The flow of the app. The lobbies it has to get into the app. I have a lot of clicking. Not sure if this is good or bad but the employees don't clock into their schedule the just clock in. Those two parts don't see each other. It is a pain to see who is clocked in while working on a schedule. I have to clock out of schedule to see who is clocked in. Although I found I can see that on chat without going out of schedule into time clock. My Payroll administer does not like the reports, finds them difficult to work. Customer Support has been good and the videos are informative however due to our uniqueness it is still hard to work quirks out. Switched from [Homebase](https://www.capterra.com/p/153076/Homebase/) Your ability to connect with another app which I have not pursued yet due to time issues. We are busy. Review Source Dylan C. Office Manager Hospital & Health Care Used the software for: Less than 6 months ### "General review" August 7, 2025 5.0 Overall, my experience has been largely positive. I really appreciate how easy the platform is to use and navigate. The interface is clean and intuitive, making it simple to find what I need without feeling overwhelmed. Whether I’m exploring new features or handling day-to-day tasks, the user-friendly design makes everything run smoothly. That said, it can be a bit frustrating that many useful features are locked behind upgrades. Tools that would make scheduling more efficient or offer better insights into timeclock issues, for instance, are only available with higher-tier plans. It would be great to see more of these core functionalities included in the standard offering. Despite this, the platform delivers a solid and dependable experience, and I’ve found it to be a valuable tool overall. Pros I really enjoy how easy it is to use and navigate. The interface is intuitive, and everything is laid out in a way that makes sense, so I never feel lost or overwhelmed. Whether I’m exploring new features or just performing everyday tasks, the simplicity and user-friendly design make the whole experience smooth and enjoyable. Cons I find it frustrating that many essential features require an upgrade. For example, tools that would streamline scheduling or provide better visibility into timeclock errors are only available in higher-tier plans. It would be beneficial if more core functionalities were included in the standard offering. Review Source KK Komal K. HR Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Streamlined Workforce Management with Connecteam" July 24, 2025 5.0 Overall, my experience with Connecteam has been very positive. The platform is easy to navigate and has significantly improved our ability to manage scheduling, track time, and communicate with our staff in real-time. It has streamlined our daily operations and reduced manual paperwork. The mobile accessibility is a huge plus, especially for remote and field teams. While there are a few areas for improvement, like expanding reporting capabilities and enhancing customization options, the support team is responsive and always open to feedback. It’s a reliable and efficient tool for workforce management Pros What I liked most about Connecteam is how user-friendly and intuitive the platform is. It makes managing tasks, scheduling shifts, and communicating with team members incredibly efficient, even for staff who are not very tech-savvy. The mobile-first design is especially helpful for field workers who rely on quick access to information. I also appreciate how customizable it is—you can tailor the app to suit your team’s exact needs, whether for time tracking, checklists, or training modules. Cons While Connecteam offers many helpful features, what I liked least is that some of the advanced functions—like workflow customization or shift conflict detection—can be a bit limited or not as flexible as needed for complex operations. Additionally, the app can occasionally lag when too many users are active, and reporting features could be more detailed for better analytics and decision-making. Review Source IL Ian L. City Lead Entertainment Used the software for: 2+ years ### "A big Thank You to Connect Team from Elevate Entertainment! " August 11, 2025 4.0 Overall it's a great app. Just like most things, there is always room or improvement. But overall it's very solid. Pros I like how easy it is to connect with my teammates on projects and events. I would like to be able to create chats a little easier. You have to make a group first, and it just bogs down my progress when trying to make quick updates to specific people. Cons I wish the mobile version allowed me to see the same options as the website. I know this can be challenging to program. But it would make managing the team a-lot easier. Things like adding new members and seeing their progress on projects is only viewable on the website version. Review Source VR Verified Reviewer Program specialist Hospital & Health Care Used the software for: 1-2 years ### "“A Game-Changer for Managing Mobile Teams”" August 7, 2025 5.0 Overall, Connecteam has significantly improved our daily operations and team coordination. The centralized communication and workflow tools reduced the need for multiple apps, which helped cut costs and streamline training for new employees. It’s especially valuable for companies with distributed teams or staff who don’t work behind a desk. Once we got past the initial onboarding phase, the platform became a core part of our daily workflow. Pros Connecteam’s user interface is clean, intuitive, and easy to navigate. I especially appreciated the all-in-one functionality—time tracking, scheduling, forms, chat, and task management—all within one platform. It made managing remote and mobile teams much more efficient. The mobile app is robust, and employees found it easy to clock in/out and view their schedules in real time Cons While powerful, some features felt a bit rigid and could benefit from more customization options, especially in reporting and form templates. Additionally, the initial setup required a bit of a learning curve, and customer support response times could occasionally be delayed during peak hours. Alternatives considered [eRSP](https://www.capterra.com/p/129443/eRSP/) Reason for choosing Connecteam We liked the interface more than what was provided elsewhere Review Source DO Desi O. Financial Controller Automotive Used the software for: 6-12 months ### "Versatile and worth every penny" August 7, 2025 5.0 So far our experience with Connecteam has been simple, a great value for the money, and so helpful. We thought we only needed it for PTO and communication but have found many more uses within the product. We have been able to remove other subscriptions which is always a win. Pros The training videos are top tier, and you get a discount on your bill for learning how to use the product you purchased! The customer support has always been top tier, both AI and human interactions. The onboarding was very simple for everyone. It really helps with employee management as far as communications, updates and time tracking for PTO. It has helped free up some of my time by having all the information available to the team members instead of them having to ask me for copies of paystubs or PTO balances. Cons I have not been able to find anything I don't like... Anything I thought we couldn't do in connect team I have been told we could! We have not came across any bugs and issues in the 6 months of using it so far. Alternatives considered [ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing Connecteam Click up focused more on task management versus forms and work flow Switched from [Slack](https://www.capterra.com/p/135003/Slack/) This had more capabilities other than just internal communication. Review Source Hayley M. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Connecteam Stream Lined Our Business" August 7, 2025 5.0 We have been using Connecteam for over a year now and we love it. The app makes it easy for employees to manage their schedule and communicate with us. It also allows us as owners to put everything our staff needs in one place. Pros Brings together my team with the chat function, allows us to schedule and change schedule easily, and manages vacation time. It also allows our hourly staff to clock in and out without having the use a spreadsheet at the end of the month. Cons It's a bit pricey having to choose different add ons once you get over 10 employees. Having access to everything with 10 or less and then having to choose what you want to keep and stay in budget was tough. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Reason for choosing Connecteam Not enough features that we needed for managing our team Switched from [Day Off](https://www.capterra.com/p/182523/Day-Off-Leave-Tracker/) It did not have all of the functions that we wanted for managing our team. Review Source Mandy B. Director of Inventory Management Retail Used the software for: 1-2 years ### "SO grateful connecteam exists, excited for the growing features!" July 31, 2025 5.0 Overall Connect has been great, quick to fix, friendly and a very useful app. My support team as we have multiple locations to manage is available to me consistently and sometimes reaches out just to check in I love that! Pros Forms, organization all the communication in one place connecteam has been a game changer for our growing MSO! The support staff always available and they aren't afraid to come with the GIFs to lighten the mood. So grateful for this software every day! Cons I have submitted a few product feedback requests things are still growing and building I am confident the things that don't exist yet are on the way. Specifically, I want to be able to export my activity analytics to include in our BI reporting for team productivity so when reviews come up, we can provide Data driven feedback Review Source J Rio F. CEO Hospitality Used the software for: 2+ years ### "Is Connecteam the right fit for your business?" July 31, 2025 4.0 My overall experience with Connecteam has been positive. It allowed us to do better work flow, time tracking, geofencing for staff, etc. I would recommend Connecteam to organizations that need a quick solution that has a mobile first approach to manage teams, and time keeping, necessary for shift working staff. Pros Connect Team is a solid solution for time tracking for smaller businessess looking to scale. It is also cost effective to get started quickly as you build and grow the business. Cons The lack of integrations to other solutions, i.e. payroll for example or POS systems limit the ability to make it a vital platform for larger businesses. If they get a solid integrations with a payroll partner, I think the solution would elevate in relevance. Alternatives considered [Buddy Punch](https://www.capterra.com/p/134003/Buddy-Punch/)[ClockShark](https://www.capterra.com/p/155467/ClockShark/) Reason for choosing Connecteam We were satisfied with Connecteam versus the alternative products and needed to make a decision on which solution could easily replace homebase. We tested Connecteam for a few weeks and them made a managerial decision to switch. Switched from [Homebase](https://www.capterra.com/p/153076/Homebase/) The cost model was ever increasing and we were waiting on better payroll integrations that never came. Switching to Connecteam gave us similar features with a more attractive cost basis. Review Source Maribeth S. Vice President and Project Manager Construction Used the software for: 2+ years ### "Give it a try! Could help save scheduling insanity! " July 31, 2025 5.0 I have been using now for almost 5 years, and it has been a great help in scheduling with our company. Pros Very easy to manage several employees from one screen. The app is very useful for employees to log in/out and check their schedule. Cons Whenever there are "bugs", then I cannot access my schedule at all. Thankfully, that does not occur often. Review Source VR Verified Reviewer CEO Medical Practice Used the software for: 6-12 months ### "Constant chat notification issues ruin an otherwise solid platform " July 31, 2025 2.0 The chat notifications issues are a critical failure for my company, so can neither recommend nor plan to continue using once we migrate to alternative. Pros It is easy to get in touch with support and the core features related to posting items to the entire team, while a bit overly complex, work well. Cons Consistent chat notification failures that can not be easily solved by support and require frequently updating app or uninstalling and reinstalling. Too many complaints from my team that they are missing time sensitive messages. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Blink](https://www.capterra.com/p/173179/Blink/) Reason for choosing Connecteam It was most similar of the options to Workplace and Inthought Teams would require additional apps and complexity to replace Workplace for us. Switched from [Workplace from Meta](https://www.capterra.com/p/168669/Workplace/) Workplace closing down and we therefore were forced to find alternative. Review Source VR Verified Reviewer Clinical Manager Program Development Used the software for: 6-12 months ### "Easy access to shift management" August 7, 2025 5.0 Overall, it is a seamless communication system for staff and way to track and stream line shift work and who is available. I like how it can be color coordinated for individuals, how on-call shifts can be posted clearly, and time off requests are easy to approve. Pros It is really useful and clear way to track shifts, manage different shifts, and engage with staff members. I love the way you can easily connect with the team through the messaging app and this is the most seamless way to identify quickly who is on staff so we can reach out as leadership. Time logging is easy to manage and edit if needed, and approving time sheets is seamless. Cons I don't really have any complaints about connect team. I haven't had to use customer support to this point to address any issues, so I genuinely have no critiques at this point. Review Source TH Tami H. President Civic & Social Organization Used the software for: 1-2 years ### "Great scheduling, time tracking software for the price!!" August 13, 2025 5.0 Excellent. We tested three different scheduling online services. We chose Connecteam for their customer support, ease of use and the online training base. Pros All of the options that are available to choose from that makes it adaptable to any industry. The flexibility makes it a great choice for anything from restaurants to rescues. Cons It took awhile to navigate easily. The descriptions between different items could be clearer to help when choosing between shifts and jobs when setting up our schedules. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.