# Page 69 | Connecteam Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 69 - Is Connecteam the right Employee Communication Tools solution for you? Explore 5213 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153140/Connecteam/reviews --- Connecteam 4.6 (5213) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 69 - Reviews of Connecteam ## Showing most helpful reviews Showing 1701-1725 of 5213 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SS Susana S. Fb supervisor Sports Used the software for: 6-12 months ### "User friendly tool for better team communication " July 10, 2025 4.0 My overall experience is that the app is user-friendly and easy to learn. Making is accesible to many people. It helps with improving communication within the team. Pros It’s easy to use, efficient and allows to create different groups. It also makes managing and tracking time off requests simple and straightforward. Cons Many constant updates throughout using the app. Another thing I’ve noticed it doesn’t always notify me if I have notifications as well. Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) The app wasn’t working for our needs but Review Source Steve M. CFO Construction Used the software for: Less than 6 months ### "Connecteam Time Tracking " August 13, 2025 5.0 We have experienced great customer support, consistently receiving prompt and knowledgeable assistance when needed Pros It allows us to clearly see where our team members are at while working in the field and the note section allows us to capture critical data. Cons Training field employees on effectively utilizing and managing their system user access rights employee by employee. Review Source BP Bryanna P. Program director Hospital & Health Care Used the software for: 6-12 months ### "I review this app a good 9/10" May 22, 2025 5.0 It’s been awesome, I like this app a lot better than the one we previously utilized. This one is more clear. Pros That I can post out to my team, post my schedule and see other chats. It’s very informative. I also like we can still post pictures and videos. Cons That I can’t give Gold stars. I like the recognize section, but my employee hasn’t bought coins yet. I still think it’s an awesome way to recognize helpful and supportive staff. Switched from [Crew](https://www.capterra.com/p/165481/Crew/) I’m not sure, I just know we did and this program is a lot easier to use Review Source CS Christopher S. Head of Physical Operations Food & Beverages Used the software for: 1-2 years ### "Honest Feedback" April 3, 2025 4.0 Very good, great customer service with an excellent AI intelligence Pros The system is super ease to use and master, it’s quick to adjust your working requirements Cons An improvement would be the ability to build your own reports from the data available. Switched from [Cintra People](https://www.capterra.com/p/175844/Appogee-HR/) Simpler, more cost effective and easier to set up to our bespoke requirements Review Source LH Lisa H. Administrator Non-Profit Organization Management Used the software for: 6-12 months ### "We love Connecteam" July 10, 2025 5.0 I have been using the app for about a year as administrator and is easy to schedule and review teams time entries. Pros Connecting with our team in the chat, using the scheduling and the ease of pulling timesheets for team. Cons Not happy that it seems every time I try to do a customize report and add teams I have to upgrade my plan. Review Source MP Maribel P. Office manager Medical Practice Used the software for: 2+ years ### "Perfect app for commuting employees" July 10, 2025 5.0 Overall, I am satisfied. It does the job for what we need it. It is fast, user friendly. Good source for time tracking. Pros Easy for both managers and team members to learn and use. Everything is streamlined and accessible. reduce paperwork. Cons Sometimes the location is not accurate. The lowest plan has limited features that I would like to use, but don't want to upgrade. Review Source PRG Pablo Riccardo G. marketing dpt Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Excellent business organizer and communicator" July 23, 2025 5.0 Pros is an excellent platform to share information, updates, and insights about our daily business activities. It helps everyone stay aligned and feel involved, making team communication smooth and organized Cons I wish the app included a built-in calling feature to directly contact my colleagues without needing external tools Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) it is less complete compared to Review Source PS Patricia S. Operations Manager and Treatment Coordinator Health, Wellness and Fitness Used the software for: 1-2 years ### "Connecteam was an added Win to our practice " March 31, 2025 5.0 We love having access to thru the app. We can send request anytime from home or work. I can access and approve time off at my leisure not only when I'm in the office. It is user friendly. Pros The ease of keeping up with request for time off and how many hours an employee has left Cons I can't think of anything at this moment. has been a great addition to our practice Switched from [OrthoTrac a Sensei product](https://www.capterra.com/p/231655/OrthoTrac/) Ease of use. Something we could access at anytime Review Source BO Brittany O. Event Sales Events Services Used the software for: 6-12 months ### "Easy peasy! " July 4, 2025 4.0 Great, easy & quick. Can be self taught in a short period of time. Staff members have also found it easy. Pros Easy posting and quick access to message board / chats. Just streamline service compared to other scheduling platforms. Cons The difference between desk top and phone app. The desktop version is much easier and clear, but the phone is certainly more accessible on the go. Review Source MJ Megan J. Compliance Officer and Auditor Non-Profit Organization Management Used the software for: Less than 6 months ### "User friendly, streamlines efficiency " March 10, 2026 4.0 My experience with has been overall a positive experience. It's easy to use and helps streamline efficiency. Pros It's easy to use, and pretty self explanatory. I use it mostly for assigning tasks to employees. It's helped keep me organized. Cons I don't feel like the notifications that I'm sending out always go through. It could be on the end of the receiver but I'm not sure. Review Source JB Jodi B. AR - AP Automotive Used the software for: Less than 6 months ### "Needs ALOT of work " July 31, 2025 1.0 bad - undeveloped - needs major fixing - team is not helpful and does not give adequate support. I do not know how many more bad things you want me to say to reach the min number of characters required. Pros IF IT WORKED - It would be a great way for our team to connect throughout the day. Also making is mandatory for a MIN numbers of characters on a review description is ridiculous Cons It will register that you have clocked in or out - only to find out later on that it has not (every employee has had this issue MULTIPLE times). The delay for messages is infrequent and can be 2 minutes to HOURS - makes it so our team cannot communicate in a timely manner. (every employee has had this issue MULTIPLE times) Review Source KW Kelly W. President Construction Used the software for: 1-2 years ### "Highly recommended! Easy, user friendly " May 31, 2025 5.0 Five star experience. It's very easy to use and user friendly. I love that it tracks your employees location when they check in and out. Also makes it so easy to do payroll Pros I love that it makes it easy to do my payroll each week. It's very streamlined and I can do it all right from my phone. Cons I don't like that even though I'm an admin I can't edit certain features only the main person can do that Switched from [Findmyshift](https://www.capterra.com/p/115536/Findmyshift/) We were not happy with the other system it was too hard to use Review Source CS Christopher S. Director of Operations Non-Profit Organization Management Used the software for: 6-12 months ### "Operations Department" January 28, 2026 5.0 Pros Built in chat system to group or individuals so I can communicate without having to give out my personal number. Cons The inability to update some stuff through the app such as the directory without having to do so through the computer system to update the information so you can not update the information on the fly. Review Source SM Scott M. Director of Clinical Operations Hospital & Health Care Used the software for: Less than 6 months ### "Connect Team Review " January 26, 2026 5.0 It has been great. Overall when comparing our previous system to the one we have now there have been significant benefits Pros Ease of use and customer support has been very supportive and my team has enjoyed the use of the tools as a result Cons Reporting capabilities needed a little more modifications such as being able to have different filters Switched from [Evolia](https://www.capterra.com/p/178245/Evolia/) Ease of use and reporting had challenges Review Source MS Matthew S. Production manager Construction Used the software for: 1-2 years ### "Del Sol production review " July 10, 2025 5.0 Very good, it allows me to schedule and keep track of employees. Setting certain perimeters is nice as well. Pros Ease of use and the layout, the ability to schedule my employees in groups so I can make scheduling for the month quick. Cons Having more options to customize how you use the platform. Being able to use geofencing per employee potentially would be nice Review Source BC Brendan C. Fleet Logistics and Supply Chain Used the software for: 6-12 months ### "A must have for all employers" July 10, 2025 4.0 Overall, I enjoy both as an employee and now admin, the chat features are ahead of the competition, and the admin dashboard is so easy to use! Pros is a truly innovative approach to business communication! The group chats and ease of use stand out from an employee’s side, while the admin side is engaging, easy to navigate, and satisfying to use! Cons I would highlight the occasional bugs being a con, and while they are rare, they do sometimes break the app and leave users waiting for an update often. Review Source CT Cara T. General Manager Sports Used the software for: Less than 6 months ### "Great free option for small, non-growing companies " March 19, 2026 5.0 Easy, intuitive, helpful! I really like the scheduling features. It was easy to set up all types of shifts. Pros I love the free option and all the integrated tools. I would have used the ADP payroll integration, scheduling tool, and time clock. Cons The price jump from 10 employees to 11 was too big for my company to justify. A smaller ramp would have sold me. Alternatives considered [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[Toast Payroll & Team Management](https://www.capterra.com/p/155642/eStratEx/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Connecteam I have to use for one employee but I pay for ADP for the rest of my team. Review Source JK Jessica K. ECR Manager Cosmetics Used the software for: 6-12 months ### "Like instagram for work 😍" May 22, 2025 5.0 Overall incredibly positive. It feels like a social media app so it’s familiar and habitual to check. It also is extremely user friendly and easy to introduce to new employees! Pros customizing notifications to show only on my working days, this helps me keep an exceptional work life balance :) Cons having to switch between user and admin view to complete certain tasks, not the end of the world but can be annoying Review Source BG Briana G. Creative Assistant Media Production Used the software for: 6-12 months ### "Ease of Use" August 8, 2025 5.0 My overall experience with the app has been mostly positive. I believe that it is a very useful tool. Pros What I like most about the app is the Ease of use, employee management, great for quick updates and time management Cons unable to create events in app, having to use desktop prevents up from getting last minute opportunities out in a timely manner Switched from [Slack](https://www.capterra.com/p/135003/Slack/) we made the switch because of user experience Review Source MM Meagan M. Project Coordinator Construction Used the software for: 6-12 months ### "Great tool for hours tracking and staff communication" June 12, 2025 4.0 Great! Quick, friendly and knowledgeable help when needed. Would recommend to other small businesses. Pros User friendly, fairly intuitive, makes communicating with staff much easier! Saves us a lot of time on timesheets and keeps all our safety and orientation documents and training easily accessible. Cons Would benefit from being able to schedule assigning courses or forms to users and a admin level planning calendar would also be helpful. Review Source RP Robert P. Operations Manager Security and Investigations Used the software for: 1-2 years ### "The right choice for your business " April 3, 2025 5.0 I have had a very positive experience with . it all allows we to fallow and communicate with my staff. give instructions and Beter direct then Pros Was very easy to add to my phone. Easier for my staff to receive schedules and directions. follow the movements of staff. Easy access and to understand Cons Can't think about anything I like least about . Review Source LM Laura M. Owner Hospitality Used the software for: 2+ years ### "It actually CONNECTS your team" March 20, 2025 5.0 Connect team does exactly as it states....it CONNECTED our team. Its accurate...easy and the vest upgrade we've made! Pros The ease and accuracy of jobs and scheduling. The app really coonects our team just as the name says Cons It took a minute to be proficient. There are many helpful videos that assisted. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) Our team was growing, and we needed something to grow with and be more effective Review Source jenni H. CEO Retail Used the software for: Less than 6 months ### "small business levels up with team management app" August 14, 2025 4.0 it's good. we had some of our team members resist, but now that we are all in the habit, it's working well. i'm looking forward to getting everyone back from summer and cranking though our busy season with this new tool. Pros we like the ability to list open shifts and the communication between team members to shift their own times around. that has saved our management significant time. Cons i was sold on many of the features that are on the advanced plans, i feel like if you are starting the pitch to a new (especially a small) business, pitch the basics and talk advanced with an awareness that this is outside the basic plan. every dollar counts in a small biz. Review Source TM Taylor M. Office Manager Construction Used the software for: Less than 6 months ### "Best Platform So Far" April 4, 2025 5.0 It's been good, the team is very helpful and is always there to answer any questions I have. Pros Being able to see the locations live and see where employees went throughout the day. Cons Clock in/out pictures without upload from phone album. I wish they would not be able to import the pictures from camera roll! Alternatives considered [Time Clock Wizard](https://www.capterra.com/p/154850/Time-Clock-Wizard/) Reason for choosing Connecteam I debated keeping Time Clock Wizard because it was easy to just continue to use instead of implement a new app for 35 employees but \[sensitive content hidden\] (the sales girl who helped me) really went over everything for me and was so personable and made it easy for me to decide that switching would benefit me more than staying on Time Clock Wizard! Switched from [Time Clock Wizard](https://www.capterra.com/p/154850/Time-Clock-Wizard/) They had horrible customer service and their app constantly failed. There was also no gps tracking. Review Source CT Chrystal T. Operations Manager, Co-Owner Medical Practice Used the software for: Less than 6 months ### "User-Friendly and Valuable for Our Team" February 16, 2026 5.0 has been a valuable addition to our business. It’s user-friendly for both administrators and employees, and implementation was smooth. Our team has found it easy to navigate, and overall we’re very satisfied with the platform. Pros is very user friendly! I appreciate how much I’m able to accomplish using the mobile app. Cons It doesn’t allow us to connect to more than one quickbooks account. The structure of our business is such that medical staff are paid out of one LLC and non-medical out of another. 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