# Page 9 | Connecteam Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Connecteam the right Employee Recognition solution for you? Explore 5189 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153140/Connecteam/reviews --- Connecteam 4.6 (5189) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 9 - Reviews of Connecteam ## Showing most helpful reviews Showing 201-225 of 5189 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NC Narin C. Accounts Manager Import and Export Used the software for: 1-2 years ### "Efficient and User-Friendly Tool for Team Management" March 20, 2025 5.0 Overall, my experience with Connecteam has been positive. It’s a great tool for managing sign-ins, payroll, and communication, which helps keep everything organized. While there are a few minor glitches at times, it’s still very efficient and easy to use. Pros I really like how easy it is to use Connecteam. It makes sign-ins and payroll much more efficient, and the communication features help keep everyone connected. It's a great tool for managing everything in one place. Cons One thing I like least about Connecteam is that sometimes the app can be a bit slow to load or has occasional glitches. It would be great if those issues were fixed for a smoother experience. Alternatives considered [Deputy](https://www.capterra.com/p/167811/Deputy/) Reason for choosing Connecteam We chose Connecteam over the alternatives because it offered a more user-friendly interface, better integration of features like time tracking, payroll management, and communication all in one app. It was also more customizable to fit our specific needs, which made it the best choice for our team. Review Source VR Verified Reviewer Billing Quality Assurance Department Manager Hospital & Health Care Used the software for: 1-2 years ### "Professional & Positive:" July 31, 2025 5.0 Our overall experience with Connecteam has been excellent. The platform is user-friendly, highly customizable, and has streamlined many of our internal processes. From onboarding and scheduling to communication and task management, it has allowed us to centralize key operations in one place. The support team is also responsive and helpful, which has made implementation and ongoing use even smoother. Pros One of the things we appreciate most is how easy it is to set up and manage. Granting staff access is simple, and the platform’s versatility allows us to use it for so many different purposes—it’s truly a valuable tool across our operations. Cons At this time, I don’t have any cons to share. Connecteam has met our needs effectively, and we’ve had a positive experience overall. Switched from [PerformYard](https://www.capterra.com/p/155747/PerformYard-Talent/) We needed more access, more features, remote capabilities. Review Source CR Caleb R. Customer Service Manager Consumer Goods Used the software for: 6-12 months ### "Customerservice from CruisesIt" May 8, 2025 4.0 Overall, Connecteam has filled a much-needed role in our company by streamlining many of our processes. It has become a foundational system that brought multiple functions together in one platform, significantly improving our overall efficiency. Pros The best thing about Connecteam is how intuitive and straightforward its functions are. Once you start using it regularly, it becomes very easy to navigate and use effectively. Cons The biggest downside of Connecteam is the lack of flexibility to add custom functions or integrations. There are times when I'd like the system to display information or automate tasks in a specific way, but since those features aren't available. I end up having to complete some otherwise simple processes manually. Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/) Price was the biggest thing. Monday makes you pay a flat fee per user and per function that can add up quickly. Connecteam streamlined the process and charges by the user not per function. Review Source EM Eric M. General Manager Retail Used the software for: 2+ years ### "Easy to communicate and share information" July 12, 2025 5.0 It has overall been positive. Easy way to communicate and share information with staff. It allows us to share information quickly in a fast pace environment. Pros The ability to easily communicate in groups and have contact info available to make calls if needed. The ability to make workflows for staff to stay on task. The ability to have files for staff to access. Cons When replying to a message in a group it pings everyone in the chat. It would be nice if it made it more of a thread under the original post. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) We switched for the ability to create a process management. Review Source MM Melissa M. Hopsital Operation Veterinary Used the software for: Less than 6 months ### "Connecteam: Exactly what we were looking for!" June 11, 2025 5.0 Communication has become much more organized; we no longer need to chase people via texts or sticky notes. Scheduling is more streamlined, time tracking is precise, and assigning daily tasks or callbacks is now genuinely manageable. Additionally, we’ve established a training hub, which means new team members won’t have to navigate their first week by guessing. This improvement has significantly reduced chaos and provided us with an efficient way to keep operations running smoothly without micromanaging every minor detail. Pros Connecteam has revolutionized our operations. It consolidates everything our team requires for scheduling and communication, making it easily accessible. I appreciate its customizability! Even those on our team who struggle with technology learned to use it quickly, which speaks volumes. It’s efficient, user-friendly, and has truly enhanced our daily workflows. Our top features include centralized communication and employee scheduling! The setup was incredibly straightforward, and I enjoyed the helpful videos provided in each section. Cons I’m happy with Connecteam overall, but there are a few areas for improvement. I would appreciate more flexibility in the pricing structure; some desirable features are locked in bundled upgrades. A la carte selection of certain tools without purchasing the full hub would be great. Additionally, a simple way to track staff absences directly in the scheduling or time clock module would enhance usability. These small additions would elevate an already great platform. Alternatives considered [Slack](https://www.capterra.com/p/135003/Slack/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing Connecteam The presentation, user-friendliness, functionalities, and price. Switched from [When I Work](https://www.capterra.com/p/121248/When-I-Work/) Limited features and higher pricing when compared to other platforms that provide greater value. Review Source BS Bryce S. President Construction Used the software for: 6-12 months ### "The Best App for Franchisors and Deskless Employees" July 10, 2025 5.0 Overall, I am very satisfied with Connecteam. The franchise support team has been great to work with, as well as the Connecteam Experts with onboarding. Pros I love that Connecteam is consistently innovating. There are multiple updates coming out each year, which speaks to how receptive their leadership is to end-user feedback. Cons The job scheduling does not integrate perfectly with our CRM, which isn't necessarily a fault of Connecteam, but I do wish certain Zapier integrations were more seamless. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) Easy for documents to get unorganized in Google Drive. Review Source SM Shannon M. Owner and Qualifying Broker Real Estate Used the software for: 1-2 years ### "Connecteam for Real Estate Brokerages" July 3, 2025 5.0 This app has been a game changer for our brokerages. Inter-office communication used to be my biggest frustration and now it is super easy to get out the information I need AND see who is connecting / opening the app / utilizing the app... Thank you for the A+ app! Pros I love the ease of adding new associates, updates, events, and providing not only a directory of vendors we use but also training material in the knowledge base. Cons Being able to add a vendor contact and then place them in the directory where needed. (drag and drop) Review Source ES Erin S. Office Administrator Security and Investigations Used the software for: 1-2 years ### "Helped us pull our company together" July 3, 2025 5.0 We have been very happy with connecteam overall. We appreciate the videos and tutorials when new features are added or changed. The communication is amazing and their customer service when we have needed it has been fantastic. Pros The accessibility for all my employees as well as the different options and features and the ability to turn them off or on. This app has been perfect for my business. I spent months looking for something to do what i wanted and needed. I had many options but said no to them as they did things backwards to what worked best for us. When i found connecteam it was exactly what i was looking for. They have done so many updates and additions since we became a customer of theirs. They are ALWAYS improving and looking ahead. Cons I can't think of anything i truly hate with the app. There are some things available only on the computer and not on the phone app. I wish there were some things that were easily accessible on the phone as we are constantly working out of the office but I have seen the growth in the app and am looking forward to all the new options they will come up with in the future. Review Source JA Jasmine A. IT Manager Real Estate Used the software for: Less than 6 months ### "Great Time Tracking App for our Business" May 5, 2026 4.0 Everyone in management has been overall impressed with the app and the admin portion. It has met all our needs and is a decent price for what is offered. The only thing I wish it had was an offline mode. Pros Connecteam is super easy to use and working with the support staff has been a breeze. It seems to be fairly priced compared to other options out there. We haven't experienced any issues or bugs yet. Our users have been able to easily access the app on their phone and training them on using the app was easy. Cons I wish there was an offline mode, we sometimes have users need to clock in and out where they do not have good reception. Alternatives considered [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing Connecteam We have patched for our payroll, we tried their time clock app and it was horrible. We were very unhappy with it. The app was clunky and took forever to sign in and out. Review Source Nicki S. Executive Assistant Non-Profit Organization Management Used the software for: 6-12 months ### "Loving Connecteam and Want to See It Grow More!" July 10, 2025 4.0 As an admin for my team and someone well versed in various CRM and Project Management softwares, I find Connecteam to be an effective and helpful tool when it comes to general task management and HR systems. The ability to centralize HR documentation and scheduling is very helpful, and the flow for creating and assigning tasks is easy to master. The app is a unique feature, allowing taskers to save priority items that come up while on the go, then go back in to edit and expand on the thought later. While I wish some of the features were more fleshed out (I'd love to see an element of assigning subtasks specific deadlines/owners, and the scheduling feature is more helpful for hourly shift scheduling versus business wide schedule management), I'm very happy with the program thus far, and the minor issues with the program don't overly complicate or interrupt workflows. Pros An easy to use resource that covers the more frustrating elements of task management, team management, and HR flows. New features rolled out regularly, bugs addressed quickly, and a strong support team. Effective for smaller teams and companies. Cons Still getting fleshed out, the system is more designed for task management and HR functions, so if you're hoping to use it for project or event management, it doesn't have enough features to truly support the more complex functions. The task management system is effective, but the subtask features are basic compared to other task management systems. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Connecteam Price point, features, the support team. Review Source JS Jan S. Guest experience manager Hospitality Used the software for: 1-2 years ### "Great All-Rounder for Team Comms & Rosters (Just a Bit Slow Sometimes)" July 3, 2025 3.0 Overall, it’s been a great tool for running teams smoothly. It’s not perfect, but it definitely helped us stay organised and keep everyone on the same page. Once it’s set up properly, it saves a lot of time and reduces back-and-forth between managers and staff. Would recommend it for hospitality and retail teams for sure. Pros It’s super easy to use. The interface is clean and straightforward, so even new team members picked it up really quickly. We used it at both Jackalope and Black Star, and it made a big difference with things like scheduling, announcements, and tracking tasks. Being able to have everything in one place—chat, rosters, checklists—just made life a lot easier, especially with big teams or multiple venues. Cons It can be really slow when you’re trying to load documents, photos, or videos—which is frustrating when you’re trying to get something done quickly. The forms and workflows could also be more flexible; sometimes they felt a bit too basic for what we needed. And the app can send way too many notifications, which staff found a bit much at times. Alternatives considered [Slack](https://www.capterra.com/p/135003/Slack/) Reason for choosing Connecteam I don’t have that information to share at this time Review Source CB Carson B. Project Management Financial Services Used the software for: 6-12 months ### "Great, but not perfect! - Overall lots of options for smaller businesses" July 10, 2025 4.0 Overall, connecteam has been very solid but not perfect. If you are looking for an all-in-one service with a lot of options like time clock, time off, scheduling, communication, forms, and more, then it's a great place to start. Minor bugs, crashing, notification errors, and slow communication have happened, but have been few and far between. Overall, a good but not perfect solution! Pros Connecteam offers great all-in-one value for smaller businesses and allows us to cover a lot of our bases with a single service instead of looking to learn and upkeep sometimes 4-5 different programs and applications. Cons The pricing structure for small teams (specifically 11-15) does not provide an excellent value as the per-seat cost is such a drastic change that their small business plan (- -10 seats) can be pretty challenging to swallow. You pay for a minimum of 30 seats at base, and it does feel like all of that headroom is wasted. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[TimeForge](https://www.capterra.com/p/73413/TimeForge-Scheduling/) We wanted a more focused and all-in-one product so we didn't have to manage a bunch of different products and applications Review Source Thomas W. Owner Food & Beverages Used the software for: 1-2 years ### "Connecteam is the best HR management application" August 1, 2025 5.0 It has been great, from initial out reach, through onboarding to daily use and support. The support staff have all been very good to work with. Pros It is a multi layered HR management platform, including training, communications, rewards, and daily checklists Cons Connecteam is not set up to handle employees who work in multiple schedules and timeclocks. This creates problems when uploading hours to QB. Switched from [When I Work](https://www.capterra.com/p/121248/When-I-Work/) Looking for onboarding and training ability Review Source SS Sewanda S. Owner Director Hospital & Health Care Used the software for: 6-12 months ### "Gets the job done!" November 19, 2025 5.0 Overall, it has been a good experience. It’s given me what I need to get the job done. I couldn’t ask for too much more than that. Pros It’s easy to use and saves a lot of time with scheduling! It’s a great value for the cost and I would recommend it. Cons I wish I had more mobile access as I do with my laptop. I do a lot of work on the go so I use my phone when I’m changing the schedule a lot. That would be helpful. Alternatives considered [Homebase](https://www.capterra.com/p/153076/Homebase/) Reason for choosing Connecteam Connect team to me was easier to use that homebase was. Review Source RW Ryan W. RDHAP Hospital & Health Care Used the software for: 1-2 years ### "Needs a lot of small fixes" May 25, 2025 2.0 Updating anything on a job shift as admin resets everything including time. Very frustrating. It also sends st least 2 alerts for every shift- new shift and edited shift, even if every detail was provided before shift was published. It should be ONE new shift alert with no edit alert. App calendar needs to start on Sunday, not Monday. when scrolling shift calendar one month at a time, need words, not dots. Also when scrolling by day, need date including month, not by week. Makes it hard to find correct date (it is too easy to be in the wrong month) when scrolling ahead a month or two to quickly check the calendar. Pros I can see the work schedule for myself and the team in one place. Like the geo clock in/out as well. Cons This is the 3rd time in the couple of years we've used this that I've been asked to review the product. There is an unfortunate lack of listening and implementing changes when users point out very frustrating problem points. Review Source Birga A. Chief Communications Officer Non-Profit Organization Management Used the software for: 1-2 years ### "Good, but could could use some design modifications to help it be more intuitive" July 31, 2025 4.0 I don't know what my organization is paying for the platform, so it's hard to comment on value. However, there seems to be some good options for implementing additional services, beyond a clock-in/clock-out system. Pros It's a pretty robust applications, and we frequently use Time Clock, Forms and Chat features. Surveys are also something we utilize from time to time. Cons It's not as intuitive as I would like. As a supervisor, I often need to try several times to find the right spot for making timecard adjustments for employees. Also, the icon on the window tab closely resembles Meta Business Suite, and I often get them confused and open the wrong tab. Review Source RCB Robert C B. BRAND AMBASSADOR Child Day Care Services Used the software for: 1-2 years ### "Sharp Review" May 25, 2025 5.0 Overall, my experience with Connecteam was mixed. While the platform had useful features, I encountered frequent technical issues, like the app crashing or not loading properly at times. There were also moments when scheduled shifts didn’t sync correctly, causing confusion within the team. Customer support was helpful but not always quick to respond, which added to the frustration during urgent situations. Pros The Collaboration. I liked how easy it was to use and navigate. The app made communication with the team smooth, and features like scheduling, time tracking, and task management were all in one place. It saved a lot of time and helped keep everything organized. Cons The constant re-login. Some features felt a bit limited unless you upgraded to a paid plan. Also, there were occasional glitches or delays when syncing data or receiving notifications. A bit more customization would make it even better. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing Connecteam I chose Connecteam because it offered an all-in-one solution that fit our team’s needs—especially for scheduling, time tracking, and communication. The interface was more user-friendly compared to other tools I looked at, and it had a free plan that allowed us to get started without a big upfront cost. It also seemed more tailored to deskless and mobile teams, which was exactly what we needed. Review Source MS Mark S. Supervisor Building Materials Used the software for: Less than 6 months ### "Connecteam" May 22, 2025 4.0 Overall, my experience with the Easy Job Clock was very positive. It made tracking work hours simple and reliable, helping to reduce errors and save time. The system was easy to learn, even for those who weren’t very tech-savvy, and it helped improve accountability and time management across the team. While there were a few minor issues, they didn’t outweigh the convenience and efficiency the system provided. Pros I appreciated how simple and user-friendly the Easy Job Clock was. The interface was intuitive, making it easy to clock in and out without needing much training. I also liked the ability to track hours accurately and generate reports quickly—it helped with both time management and payroll. Overall, it made the process of logging work hours smooth and efficient Cons One thing I didn’t like about the Easy Job Clock was that it could be a bit inflexible. If I forgot to clock in or out, there wasn’t always an easy way to correct the mistake without supervisor approval. At times, the system was also a little slow or laggy, which could be frustrating when trying to clock in quickly. A few more customization options or smoother performance would have improved the experience. Switched from [Time Clock MTS](https://www.capterra.com/p/138408/Time-Clock-MTS/) switched time clocks because the previous system wasn’t meeting our needs in terms of accuracy, ease of use, and flexibility. It was either too manual, prone to errors, or lacked features like mobile access and real-time reporting. I needed a more reliable solution that could support remote or mobile teams, streamline payroll, and reduce administrative work. The new system offered better tools for tracking, managing, and analyzing employee time, which made a big difference in day-to-day operations. Review Source HV Hali V. Director of Client Services Financial Services Used the software for: Less than 6 months ### "Awesome, easy to use! Highly Recommend" August 14, 2025 5.0 Overall, my experience with Connecteam has been very positive. It’s user-friendly, reliable, and has made managing time tracking a lot easier. I especially appreciate how simple it is to make adjustments when needed, like for seminars or special events. Compared to other systems I’ve tried, Connecteam stands out for its ease of use and flexibility. Pros I really like using Connecteam — it’s super easy to use. Clocking in and out is simple, and what stands out most is how easily I can adjust time entries for things like seminars or off-site work. Other programs made that process frustrating, but Connecteam handles it effortlessly. It's made managing time tracking much smoother for me. Cons I really like using Connecteam — it’s incredibly easy to navigate and has made time tracking much more efficient for me. One of the best features is how simple it is to adjust time entries for things like seminars or off-site work, something that was a hassle with other programs I’ve used. So far, I have no complaints — it does exactly what I need it to do, without the usual frustration. Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Reason for choosing Connecteam Another office of ours was using it for their employees and highly recommended it. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) The Timeclock function was not very good and we had a lot of problems with it. Review Source LS Laura S. Office Manager Music Used the software for: 1-2 years ### "Connectteam Feedback " July 7, 2025 5.0 Overall, CT has been a great addition for our team. I mostly use for it for HR related activities - Timeclock, Job Scheduling, and Chat. It's been a great tool to keep the team connected through Announcements. Connecteam's customer service is great with quick responses. Pros I use Connectteam most frequently for Job Scheduling, Chat, and Timeclock. I like the autoclockout feature now offered - makes tracking a lot easier. Cons Quick Tasks would be great to use as a project management tool but often lack in what we need. It would be nice if we could assign multiple people to a task - some only as viewers but so they are aware. Review Source Michael L. Market Manager Events Services Used the software for: 1-2 years ### "A cohesive and functional platform to connect your team. " March 20, 2025 5.0 I’ve really enjoyed using Connecteam, it’s easy to navigate and makes communication seamless. With our team spread across the nation, it’s critical to share real-time updates, and the app allows us to do that efficiently. I also appreciate the customization options, especially the ability to filter updates by region when needed. It’s been a great tool for keeping everyone informed and connected. Pros I love the easy user interface of Connect Team. I also like the quick ability to share and post updates to the team in the field across the nation. Cons One thing I liked least about Connecteam is that while it offers great customization, setting up certain features can be a bit time-consuming at first. Additionally, some notifications can get overwhelming if not properly managed, and the mobile app occasionally has minor glitches. However, overall, these are small issues compared to the benefits it provides. Alternatives considered [Homebase](https://www.capterra.com/p/153076/Homebase/) Reason for choosing Connecteam Their prices were far too high for our budget Review Source AJ Amy J. Director Non-Profit Organization Management Used the software for: 1-2 years ### "Fantastic Communications Tool" July 10, 2025 5.0 Connecteam has been a fantastic way for our team to stay in touch - post updates, send files, ask questions, etc. - even when people aren't working. It improves communications and the sense of team. Pros Staff can be added/removed without having to create a whole new chat. You can assign more than one admin. Cons It would be nice to have the ability to rename teams without paying for the higher level packages. It would be nice to have a package that included more than 30 team members without having to pay more per person. Review Source BO Brittany O. Owner Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Overall Ok but would like to see more features for the price" August 23, 2025 3.0 So far, it is just ok. This is our first year using Connect team. I do love how user friendly it is, some of the integrations, and communication tools available. But for almost $200/month I do not see the value. If I'm trying to cut costs and save on time & expense, more of those tools (scheduling & time tracking policies & rules) should be included in the cost I'm already paying. Pros It is easy to use as an admin and user. Integration with gusto is helpful. Announcements, team & individual communication features are nice. Cons Wish the forms templates & setup was more user friendly. It would also be helpful to see some sort of master Team Calendar where we can sync or upload multiple annual, daily, weekly events, holidays, birthdays, etc from an excel or google calendar to a master calendar in connect team that all staff can access & set reminders & notifications days, hours, or weeks before hand (basically like google calendar) Being in the hospitality industry in a downtown area, this would help staff be able to plan for travel, traffic, parking etc for commuting when major events are going on. But my biggest gripe is the price jump in order to use just a couple more features that I would like. Specifically, implementing scheduling rules & policies would double my monthly cost from $172 to $357/month!! This is a crazy jump. There should be an a la carte option to pick or bundle certain features. But really, if we are already paying for the scheduling feature to begin with in my $172 monthly cost, schedule & availability policies should be included in that price. There is no way that is feasible. Alternatives considered [Homebase](https://www.capterra.com/p/153076/Homebase/) Reason for choosing Connecteam ease of setting up job types & scheduling for our specific industry Review Source YSF Yang Soua F. Nutrition and Garden Coordinator Education Management Used the software for: 1-2 years ### "Nutrition and Garden Coordinator" July 24, 2025 5.0 Connecteam has been a game changer in managing staff. I've enjoy the ease of using this staff and how my staff have been responding to it. I would highly recommend this to other partners who manages staff. Pros I like the ease of communication with I have with my staff. I also like that I am able to see who is reading my messages and how it not. I also like that the time tracking. It is easy to see how much hours my staff have worked to see where they are at. Cons Connecteam has been easy to navigate. All the resources has been effective in working on this software. Review Source LC Laura C. Administration Manager Consumer Services Used the software for: Less than 6 months ### "So many feautures!" February 18, 2026 5.0 So far everything has been very intuitive, the team members I have interacted with have been very friendly and helpful. It has so many more features than our previous app for almost the same cost, and will save the admin team so much time! Pros How customizable everything is and how responsive the help team are. The staff are all finding it super easy to use and have had no issues. Cons It would be nice to be able to click into a clients site and see all schedules assigned to this one location. Switched from [freshOps](https://www.capterra.com/p/178901/freshOps/) Continual issues with the app crashing, hard for the cleaners to use and slow responses from the support team. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.