# Connecteam Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Connecteam Software - reviews, pricing plans, popular comparisons to other Time Clock products and more. Source: https://www.capterra.com/p/153140/Connecteam --- # Connecteam Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Connecteam ## What is Connecteam? Stop guessing who’s working, where they are, and how many hours to pay. Connecteam’s mobile time clock helps deskless teams track employee hours with GPS, geofencing, real-time attendance, digital timesheets, break tracking, overtime rules, PTO, and payroll-ready reports—all from one simple app. Employees can clock in from mobile, kiosk, or browser, while managers get alerts for late clock-ins, missed shifts, timesheet issues, and overtime before payroll day. Replace paper timesheets, spreadsheets, and manual payroll prep with accurate time tracking built for frontline teams. Start your 14-day free trial. No credit card needed. ## What is Connecteam used for? [Time Clock](https://www.capterra.com/time-clock-software/)[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/) Recognitions Shortlist Best ease of use Overall rating Based on 5,250 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 1% Pros & cons Unified platform for teamwork Centralized real-time team messaging Inconsistent and excessive notifications Recurring technical glitches Starting price $29 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Attendance Tracking / 2026 - Employee Recognition / 2026 - Employee Scheduling / 2026 - HVAC / 2026 - Learning Management System / 2026 - Plumbing / 2026 - Scheduling / 2026 - Service Dispatch / 2026 - Task Management / 2026 - Time Clock / 2026 - Employee Communication Tools / 2025 - Form Builder / 2025 - Forms Automation / 2025 - GPS Tracking / 2025 - Internal Communications / 2025 - Knowledge Management / 2025 - Medical Scheduling / 2025 - Mobile Learning / 2025 - Remote Work / 2025 - Staffing Agency / 2025 - Team Communication / 2025 - Training / 2025 Our "Best of" badge program showcases products with the highest ratings... - Production Scheduling / 2026 Our "Best of" badge program showcases products with the highest ratings... ## Connecteam alternatives [4.6 (3,430)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.9 (4,798)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (993)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.4 (1,281)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/153140/Connecteam/alternatives/) ## FAQs about Connecteam Overview ### What problems does Connecteam solve? Connecteam solves scattered communication, manual scheduling, unreliable time tracking, and poor visibility into field activity by combining group messaging, shift management, GPS clock-ins, forms, and training in one mobile hub. Field teams, service crews, operations managers, HR staff, and multi-location businesses use it to reduce payroll errors, paperwork, and status-chasing. Answer based on 3296 reviews Overview ### Which roles and teams benefit most from Connecteam? Connecteam is most used by business owners, operations leaders, office administrators, and HR teams managing frontline workforces. Managers and supervisors rely on it for scheduling, task coordination, time tracking, and daily communication, while executives use it to improve visibility, standardize processes, support compliance, and keep distributed teams aligned. Answer based on 5233 reviews Overview ### What company size and industries is Connecteam built for? Connecteam is designed for small businesses in non-desk industries, with 97% of reviewers from small companies and construction the top sector at 13%. It also serves healthcare, with hospital and health care at 6%, and health, wellness and fitness at 6%, alongside limited midsize and enterprise use. Answer based on 5237 reviews Features and Usability ### What are the key features of Connecteam? Connecteam includes core workforce features like employee scheduling, time clock, GPS and geofencing location tracking, team chat, and time off management. Differentiating features include customizable forms and checklists, task management, training modules, and role-based permissions, which support field teams, compliance workflows, and day-to-day employee management. Answer based on 1678 reviews Pricing ### How much does it cost and what fees or limitations are included? Connecteam starts at $29/month for the Basic plan with 30 users included, then 50¢ per extra user; Advanced costs 49 and Expert 99. A free version and free trial are available. Reviewers call it good value and flexible, but some say feature gating across tiers or hubs can raise costs for growing teams. Answer based on 871 reviews Integrations ### Which third-party tools and platforms does Connecteam integrate with? Connecteam integrates with Gusto and QuickBooks Online, the two integrations most often mentioned by reviewers, and also connects to iSolved. Its catalog adds payroll, accounting, scheduling, and automation platforms including ADP Workforce Now, ADP Next Gen HCM, Paychex Flex, Xero, Google Calendar, and Zapier. Answer based on 315 reviews Getting Started and Support ### How easy is it to onboard and train a team on Connecteam? Connecteam is generally quick to roll out for employees, especially frontline and nontechnical staff using scheduling, chat, and courses. Training is available through in-person sessions, live online training, webinars, videos, and documentation. Admins often need more time to learn permissions, workflows, and custom setups, though reviewers say tutorials help shorten the learning curve. Answer based on 534 reviews Getting Started and Support ### What customer support options does Connecteam offer, and how do users rate the experience? Connecteam offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as responsive, helpful, and easy to reach, with useful tutorials and follow-up. Some report occasional slower replies, setup confusion, and frustration when urgent issues or complex fixes take longer. Answer based on 781 reviews Security ### How does Connecteam handle data security and access control? Connecteam uses role-based permissions, permissions-based viewing, phone-number login with verification codes, secure chat, and options like geofencing, GPS/location check-ins, and secure document storage. Reviewers also note limits: admin permissions can be confusing or not granular enough, privacy controls may require extra cost, and some users dislike location requirements. Answer based on 99 reviews ## Who uses Connecteam? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 2,232 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 2,232 reviews Administrative 48% Administrative 48% Construction 7% Health & Medical 6% Entrepreneurs/ Owners 4% Others 34% Top industries Based on 2,232 reviews Construction 35% Retail 23% Hospital & Health Care 18% Health, Wellness and Fitness 12% Other 12% ## Pros and Cons Unified platform for teamwork 94% positive reviews out of 993 Most reviewers find team collaboration easier with shared tools, real-time updates, and customizable workflows supporting remote and onsite teams. Gigi A Cleaning, 11 - 50 employees. "What I liked most about Connecteam is its intuitive, mobile-first interface that allows for real-time updates and effortless team coordination." Inconsistent and excessive notifications 64% negative reviews out of 301 Some reviewers indicate notifications and messaging are unreliable, with delayed alerts, notification overload, and difficulty confirming message receipt. Lauren W Customer Experience Specialist, 11 - 50 employees. "We've also experienced some issues with delayed notifications or some team members not receiving them at all, which affects our ability to respond quickly." Centralized real-time team messaging 96% positive reviews out of 628 Most reviewers describe team communication as streamlined, enabling instant updates, organized chats, and improved workplace alignment. Julie B Surgical Coordinator, 51 - 200 employees. "The ability to create multiple different groups and channels, and to add and remove users from those groups quickly, helps to keep communication organized and streamlined." Recurring technical glitches 46% negative reviews out of 273 Some users comment that bugs and issues cause app crashes, data loss, and require manual troubleshooting, affecting reliability. KJ R Scheduler-Facilities Manager, 11 - 50 employees. "It's been having bugs/technical issues with the Job Scheduler." Efficient staff coordination tools 93% positive reviews out of 403 Most reviewers report staff management is simplified, with centralized scheduling, instant updates, and accessible resources for all employees. Sharon B Business Owner, 2 - 10 employees. "Its the most comprehensive of all site/staff management systems on the market and a great way for staff to communicate without divulging their personal details." Frequent slowdowns and lag 80% negative reviews out of 271 Most users report performance and speed issues, including lag, slow loading, and occasional crashes disrupting daily operations. Ryan M Operations Manager, 51 - 200 employees. "Desktop version has been running very slow recently and crashing, unsure if this is a server issue or if we are pushing the system to the limit." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 4.7 (3,178) 95.47% of 3178 reviewers that rated this feature as important or highly important Mobile access helps you manage schedules, clock in/out, and communicate from anywhere. Reviewers indicate it’s essential for field teams and remote work, allowing real-time updates and GPS tracking. Some mention the mobile app lacks certain admin capabilities available on desktop. Timesheet Management 4.6 (1,991) 93.22% of 1991 reviewers that rated this feature as important or highly important It gives you streamlined timesheet tracking, editing, and export options for payroll. Users think it saves time, reduces errors, and allows both staff and managers to review and adjust hours. Some mention export formatting and customization could be improved. Employee Management 4.6 (1,540) 90.78% of 1540 reviewers that rated this feature as important or highly important Connecteam offers centralized employee records, role tracking, and PTO management. Reviewers appreciate managing staff across locations, monitoring hours, and handling HR tasks in one place. Some mention the process could be more automated and note certain advanced functions require higher-tier plans. Clock In/Out 4.7 (1,320) 98.48% of 1320 reviewers that rated this feature as important or highly important With this capability, you can easily track work hours, switch between jobs, and use GPS/geofencing for location-based clock-ins. Reviewers appreciate its simplicity, mobile access, and payroll integration, though some mention occasional GPS or connectivity issues and desire more notification options. Employee Scheduling 4.6 (1,133) 90.03% of 1133 reviewers that rated this feature as important or highly important You can quickly create, update, and share schedules, use templates, and manage shift swaps. Reviewers appreciate the ease of recurring shifts, transparency, and mobile access. Some wish for better handling of blackout dates and more detailed change logs. Alerts/Notifications 4.4 (1,733) 82.92% of 1733 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Connecteam 391 features An @mention is a way to tag or notify a specific person about a message/post Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Manage and track employee attendance Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Continuous profile-based stream of news and activity Generate one-off reports that meet information requirements Take, upload, and/or edit photos in a system (i.e. rotate, add lines/shapes, captions, etc.) Stored list of contacts and groups A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Manage the process of evaluating documents or requests submitted for approval Route documents and other data through one or more stakeholders for review and approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Creation, administration, and evaluation of assessments or tests Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Assign issues and tasks based on availability or required skills Supports flexible learning at different times (i.e., learners can access course materials at their own pace) Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Record and send audio and/or video files by online message or chat Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Automate recording of time to reduce human error Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Compare key metrics for the business against prominent players in the industry Record employee's benefit plans and selections throughout career progression Track billable hours and/or non-billable expenses for work performed Create, manage, and send invoices or bills to customers Facial or other physical recognition to confirm identity Learning content offered in small, focused chunks covering a single skill or topic. Supports learning paths that combine in-person classes with online/virtual courses Allows users to publish blogs on social site Group collaboration to solve ideas in a productive and concentrated manner. Manage and track employee breaks Tools that allow users to create and publish courses and course material/content LMS functionality built-in for content delivery Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Build, track, and maintain relationships with candidates Record candidates' information such as role, professional qualifications, experiences, skills or attributes Proactive search for potential hires to fill current and future job openings and build talent pipelines Record interactions, notes, and developments with candidates Determine and plan production capacity based on changing demands Manage the treatment plan and coordination between care providers and patients with special health care needs Create and manage digital catalog of products/services with their details, specifications, and price Organize and group data or items based on various criteria Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Communicate using direct chat or messages within the system An itemized to do list that can be edited as tasks are completed Process of submitting and following up on claims with insurance companies Schedule in-person or online classes With this capability, you can easily track work hours, switch between jobs, and use GPS/geofencing for location-based clock-ins. Reviewers appreciate its simplicity, mobile access, and payroll integration, though some mention occasional GPS or connectivity issues and desire more notification options. Provides a channel for team members to share media files, communicate, and work together Create and store comments and/or choose from pre-added comments in the system Leave comments and notes on documents for others to view Specialty inspections for commercial buildings/properties and systems such as HVAC, electrical, roofing and building structure, etc. Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Capability of a software or system to make decisions and perform actions based on specified conditions Configure existing workflows to meet your organization's needs Identify component attributes like servers, hardware, software, and manage relationships across all services Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Digitally share pre-made materials and self-created content with others Create, edit, convert to and from PDF files Software specialized for corporate use Developing custom training courses for educating employees or for teachers to create courses for their students Create, organize, and assign courses to users Publish finished eLearning course in a compatible eLearning format (e.g., SCORM, xAPI). Track which progress and course materials have been completed by each user Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Alter the layout and content of dashboards Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Tailored or customizable questions for more targeted and relevant data collection Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import, collect, and capture data from multiple sources Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Specify or track the date/time a project, task, etc., is due for completion Digital displays use technologies such as LCD, LED, projection and e-paper Electronic signing method that validates the authenticity and integrity of a digital document Create, update or delete entries in a directory Online forums/groups where users can ask questions, share ideas, best practices, etc. Manage sending personnel and resources to a site as needed Automated or logic-based workflows that assist in the creation of electronic documents Scan, move or upload electronic files within the software's repository Assign categories, labels, tags, or attributes to documents for organization, search and storage Store, manage, and track all electronic documents in a centralized location Review and analyze existing information across documents Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Editing tool that allows users to drag and drop images, icons, widgets, or other components Track all personnel who operate company vehicles Digital greeting cards that are sent electronically, usually via email Transfer of data from one computer system to another Digital forms that are shared and accessed online Digitally sign online documents Reminders sent via email Monitor and track what your employees are doing Electronic storage of staff/employee contact information and job status in a centralized repository Access names, contact information, and roles of employees in a centralized repository Tools to improve and measure employee satisfaction and involvement Create and share a new employee handbook with helpful information Connecteam offers centralized employee records, role tracking, and PTO management. Reviewers appreciate managing staff across locations, monitoring hours, and handling HR tasks in one place. Some mention the process could be more automated and note certain advanced functions require higher-tier plans. Process of familiarizing new employees with the company, their position, and responsibilities Store photos of employees Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics Acknowledge and reward employees for reaching specific goals and/or for exemplary performance Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs You can quickly create, update, and share schedules, use templates, and manage shift swaps. Reviewers appreciate the ease of recurring shifts, transparency, and mobile access. Some wish for better handling of blackout dates and more detailed change logs. Gateway through which employees can access the system Track and measure time worked for employees Tracks metrics that provide insight into how a user interacts with any interface or product Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Plan events and/or activities Manage and track high-value assets including office equipment, furniture & more Manage the maintenance of building facilities Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Store and access documents, forms, and photos in one centralized place Find & retrieve relevant data or documents Track employee time off under the family and medical leave act (FMLA) Specifically designed to meet the needs of lawn care businesses Software specialized for non-profit organizations Specifically for nursing homes Serving plumbing industry professionals Designed for small businesses Software addresses specific needs of staffing agencies Designed for vacation rentals Form predictions based on past and present data/trends Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system Store, manage and track all forms in a centralized location Check guests in and out, issue key cards, schedule wake up calls, or other requests Monitor and track fuel consumption and costs Search for specific words or phrases within a document or database Games or game-like elements to track progress and reward accomplishments Use AI to generate content in the form of text, images, videos, etc. Virtual perimeter for a real-world geographic area Visualize locations on a map Determines the location of a device using GPS or an IP address Allows employees to set and manage work or career related goals Establish measurable goals and objectives and track their progress over a specific period of time System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Create, design and modify the flow and processes of tasks in a project Organize and edit a group of people's policy and members Group messaging lets multiple people carry on a group conversation Automatically find mutually available meeting time slots across multiple calendars Compliant with HIPAA, which sets standards for sensitive patient data protection Information, data and reports that are being tracked over time Manage the care, assistance, or services that take place in patient's home Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Automates core HR functions such as talent management, employee evaluation and learning management The creation, development, and sharing of potentially innovative new ideas Manage and track all disruptions and incidents Allow the audience to interact or engage with the content Students are encouraged to interact with technology-enabled study materials during the course of learning Monitor product stock levels Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Guidelines set by the International Organization for Standardization Calculate total itemized costs, including initial costs and any changes Create, share, and manage the distribution of job descriptions/duties Manage and track all job information and associated tasks Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Track and visualize the status of an ongoing job and the time spent on tasks or projects Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Calculate labor costs associated with employing a workforce, including wages, salaries, benefits Report on the allocation and distribution of labor costs across projects Predict labor requirements based on past and present data/trends Manage the attendance, schedule, and payroll of the labor workforce Configure publication's layout before publishing Students can access materials and communicate with instructors via their online student profile Facilitate training materials that help employees grow and progress in their positions Organize and track educational activities Designing course materials to be completed in a sequential order for personalized learning purposes Create and manage leave policies including multiple policies per department, branch, shift, region, etc. Manage and track employee attendance Ability to chat online in real time Track driver locations on a map in real time Present live poll results to audience Identify the physical location of an individual, asset, device, etc. Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Allows managers to praise, recognize skills, and give feedback to their employees Send messages to multiple recipients at the same time Meal and snack planning, scheduling and distribution Comprehensive list that contains information and details of all the members associated with a particular organization or group Database of members to track personal information of individuals and families Communicate using messages within the system Mobile access helps you manage schedules, clock in/out, and communicate from anywhere. Reviewers indicate it’s essential for field teams and remote work, allowing real-time updates and GPS tracking. Some mention the mobile app lacks certain admin capabilities available on desktop. Notifications via mobile devices Access the system via a mobile application A way of interacting with a mobile application using items such as windows, icons, and menus Access for students to complete learning materials on mobile platforms Capture signatures via mobile devices Distribute a survey via mobile devices Track the time and location worked by employees via mobile device Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage and support multiple languages Manage and support multiple locations More than one location Supports various file formats Different tiers of pricing and billing for different employees and situations Identify, track, and respond to negative feedback Create and update newsletter content to increase engagement Drag and drop/visual interfaces that allow non-tech users to build without writing code Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Track employee and task times without internet connection Track and organize on-call shifts Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Book meetings and appointments through a website or digital platform Track/log the amount of time employees worked per job using a timer Track employee and task times using internet connection Create orientation programs for new employees or students Manage and record overtime hours for hourly employees Facilitates integration with multiple third-party payroll systems Manage employee salary processes, data, taxes, and records administration efficiently View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Allows employees to praise one another in a social network-like feed visible to the whole organization Evaluation process that provides feedback on an employee's job performance Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Track and organize physician schedules and pertinent information Create, manage, and track policies and procedures within an organization Pre-defined templates within a library for common cases such as contracts, websites, emails, and more Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee Member changes to profiles require administrator approval per regulatory requirements Determine which profiles are public, internal, or even client-facing Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Plan and coordinate all the resources, costs and time needed to execute assignments Measure time to completion or hours worked for projects Monitor the progress of projects from start to finish Create, manage, or update project workflows. Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Clock in and out online or with a card Survey design technique that directs respondents to different questions based on their previous answers Pre-written repository of questions that can be reused within a course or for assessment or interviews Integrates with QuickBooks Brief assessments used to measure knowledge and skills Randomize the displayed order of questions and answer options Ability to see if recipient has viewed/opened the message Analyze and gain insights into data in real-time Engage in direct, instant messaging with customers, users, etc. Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Based on availability, instantly confirm or deny a request when a new booking is made Receive system updates as soon as any changes are made Store recipes, enable recipe modification, and generate data required for production records Track accrued recognition and rewards at an individual employee level Ability to record, store, update, and retrieve information Tools to find, assess, and hire suitable candidates for a job within an organization Schedule repeating appointments based on a duration of time Set the frequency of a task's occurrence Timed notification for any upcoming task, deadline, appointment, or activity Access work applications remotely, for when working away from the office and/or traveling Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Inspection/examination of the condition of a residential property or home For residential properties Assign available resources to various projects and tasks Process of planning, scheduling and executing the optimal and effective use of human capital across projects Allocate and manage resources, such as employees, equipment, facilities, and other assets A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more Strategize and implement rewards for returning customers, employees and other members Input different types of content and edit text formats, fonts, font sizes, and colors Set & manage permission levels based on user roles and restrict access to only authorized individuals Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Assign and distribute work schedules to individual employees or teams within an organization Send individual or bulk text messages at predetermined times Plan availability and assign specific time slots for tasks and resources Automatically calculate score after the assessment Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches At least a username and password is required to access the system Online portal through which end users can access the system, manage tasks, or obtain information Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge Track work performed and resources used for past customers, sites, or assets Facilitate the scheduling and coordination of employee shifts Schedule shifts via online calendars and available employees Managing and trading shift details between employees The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Track and manage sick leave time One location Allow users to access multiple services after entering their login credentials once Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks Track employee skills, competencies, training & qualifications Skip over or route respondents to different questions based on their previous answers Send messages via SMS Create tools to promote social interaction and learning between students/trainees and instructors/trainers Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement UI looks like a spreadsheet Schedule shifts for staff/employees, track hours worked, and manage staff payroll Track the status over time for a request, process, asset, or transaction Manage the buying, selling, and holding of stocks Dictate the order and pace of an eLearning course, including the logic for how different learners progress Split and manage tasks into individual components Manage all supplier data and operations Create and manage surveys Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Real-time, interactive learning experiences where participants engage in learning activities simultaneously Attach digital tags to documents and assets for identification, search, or monitoring purposes UI looks like task board Edit task information and all related elements Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Add labels or tags to tasks Track assignment and completion of tasks and progress/statuses on projects Oversee technicians and track their assigned work orders Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Organize customer data and accounts by user or geography Create or build customized tests and quizzes Create tools to measure student retention of learning material and lessons Edit text as needed Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Log and record hours worked and costs spent to assist in billing and invoicing Track and manage employee time-off, vacation, and sick leave requests Tools that allow employees to request/schedule time off Measure and track time including hours worked and paid time off (PTO) Track time worked per client It gives you streamlined timesheet tracking, editing, and export options for payroll. Users think it saves time, reduces errors, and allows both staff and managers to review and adjust hours. Some mention export formatting and customization could be improved. A digital list of items that need to be completed Interactivity between software and users by touching areas on the screen of display devices Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders) Track employee/learner's progression through training programs View messages sent by both parties during the chat conversation Organize and track the physical movement of goods from one location to another Review data from past periods to reveal recurring tendencies and predict future performance Store, modify, and track user accounts and access in a centralized directory Track and interpret metrics on the usage of company resources Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Request, track, and manage time off requests and vacation time Utilize third party services to cover unforeseen labor needs Real-time vehicle tracking for monitoring location, route, speed, etc. Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Track revisions and updates made to files and navigate between different versions Store and manage online video content On-screen keyboard that can be used without the need for physical keys/keyboard Interact with data visualization elements, such as charts and graphs, to drill down into data Track and manage waitstaff information and schedules Web form that allows users to enter data that is sent and processed for different reasons Set-up notifications and alerts for web browsers and apps. An informational database that allows users to add, delete, or revise content Creating, assign, and track jobs and/or tasks for work orders Streamlining repetitive tasks and activities through automated and predefined workflows Alter the default workflow to meet your organization's needs Create, design and manage workflows for repetitive tasks A set of processes to optimize the productivity of its employees What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface Get Advice We can help you find the software with the features you need. Features 4.5 (5,250) 4.5 Based on 5,250 reviews ## Pricing Value for money 4.5 (5010) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/153140/Connecteam/pricing/) Basic $29.00 Flat Rate,Per Month It includes: - Filter Dates for More Than 30 Days - Time tracking includes all report types, GPS, and unlimited jobs - Payroll software integration - Shift info (location, notes, media & files) - Claiming Open Shifts - Users Can Add Images to a Form - Past-due Tasks Quick View - Save Task As a Draft Advanced $49.00 Flat Rate,Per Month It includes: - Smart Groups and Admin Permissions - Geofence for the Time Clock - Recurring Shifts and Templates for the Schedule - Advanced filtering & bulk actions - Lock days in timesheets - Kiosk only clock in and out - Auto Clock Out Expert $99.00 Flat Rate,Per Month It includes: - Users can view & edit personal profile - In-app links (shortcuts) - Multi-branch / location management - Live GPS tracking (breadcrumbs) - Process automation - Conflicts & custom limitations - New device login alert Value for money 4.5 (5,010) 4.5 Based on 5,010 reviews ## Integrations [ Wix](https://www.capterra.com/p/169007/Wix/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ Gusto](https://www.capterra.com/p/131882/Gusto/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (5024) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (5,024) 4.6 Based on 5,024 reviews ## User reviews Overall rating 4.6 Based on 5,250 reviews Filter by rating 5(3638) 4(1383) 3(190) 2(23) 1(16) Mentioned topic Sorted by most recent JR Jeff R. Founder - Design Lead Design ### "Overall Small Business Experience Has Been Very Good!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 10, 2026 Other than that one discrepancy in timesheet reporting, it has been a great app so far for our landscape design and install teams! Pros The value for the money is phenomenal for a small business under 10 employees. We got it for doing time sheets but it has so much more! It's easy to use, although I have delegated much of that to our Operations Lead, it has been simple to learn how to navigate for me and the seasonal help as well. Cons One bug which just popped up was my weekly summary emails missed hours for one employee, whereas in the app itself they were correct. Something I need to watch when doing payroll. Switched from [Clockify](https://www.capterra.com/p/169607/Clockify/) This seemed to have great features with a price tag that wasn't out of this world. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SP Samantha P. OFFICE MANAGER Mechanical or Industrial Engineering ### "MY THOUGHTS SO FAR....." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2026 IM HAPPY WITH THE SERVICE. MAKES MY JOB MUCH EASIER. WE TRIED A FEW OTHER APPS, BUT THIS ONE IS THE BEST SO FAR. Pros THE TECHS CAN USE IT EASILY. I APPRECIATE THE WEEKLY REPORT FOR PAYROLL. WE LOVE THE CHAT OPTION. GREAT ADDITION. Cons ITS VERY HARD TO UPDATE EMAIL ADDRESSES AND OTHER INFORMATION. IT TOOK QUITE A WHILE TO FIGURE IT OUT. BUT CUSTOMER SERVICE WAS VERY HELPFUL. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MW Matt W. CEO Commercial Real Estate ### "Connecteam Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 June 10, 2026 It's been really useful in helping us through the start-up phase of our business as we navigate rostering and communication with our Team. Pros I like the colour coordinated shifts that make it easy to track what's going on from a visual stand point. Cons The reporting is clunky and limited in information that is available. I've often got to feel my way around for the reports before I find the correct one. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RC Robert C. Owner President Construction ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 9, 2026 Overall does what I like and worth the money. It seems to work around any small issues about not being construction. Pros Ease of use. I can navigate it so well and my guys like the application as well. It has overall be a great experience Cons It would be awesome to gear a little more towards construction. This seems to be more for a restraunt or something of that nature. Construction is a little different. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LK Lloyd K. President Construction ### "Great Tool for Small Businesses!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 9, 2026 I haven't used the full range / capabilities of connect teams. I communication platform and knowledge based tools is a great tool for me. On the other hand, creating tasks, forms and process for onboarding new employees is very clunky, confusing and not really user friendly Pros I use connect teams as a communication platform for my crew and for onboarding new employees. I own and operate a roofing company. with them having the app on their phone, it's also used as a personal pocket guide. They have access to knowledge based tools that they can reference while they are doing their work on site. I have field techs that also use the knowledge based tools to help them with their job role. I love how their is a directory as well for contacts. I can input relevant contacts in connect teams and my field supervisor will have access to them right away in case they need to communicate with a specific person. I love how it's free for up to a certain number of people. Cons I also use connect teams for onboarding new employees. I have forms that they fill out, I have them upload their personal documents (License, Certificates, employee contracts, etc). This saves me time from having to do it myself. I have tasks that I assign them to help on board them. This part of connect teams i don't find user friendly. For me, I would love to have a standard form or a standard task and have them saved in the system that I can use continuously for different employees. With connect teams, I would create a form or task and once that employee completes it, i can't find it without having to re-create it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Michael M. Owner Sports ### "Everything You Need to Keep Your Team Running Smoothly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 9, 2026 Connecteam has helped me keep my team organized, accountable, and operating efficiently. It's streamlined how I manage people and made it significantly easier to stay on top of operations. Highly recommend it for any business owner managing a team. Great for a beginning team, like mine. Pros Connecteam has been a game-changer for managing my team. The platform covers everything I need in one place — time tracking, scheduling, communication, and employee management. The feature set is comprehensive and genuinely useful for day-to-day operations. Cons The learning curve can be a bit steep at first with so many features available, but once you're up and running it's very intuitive. For instance, I do my payroll twice a month, 1st - 15th, and then 16th - 31st. I wish that was the default since it's most common. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TK Thomas K. Roofing Director Construction ### "Team Tracking " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 1/10 June 8, 2026 Essy to use once admins understand how to set up. We had some tlissues with admins understanding how to exactly create a job profile. Pros Easy to keep workers honest. Easy to creat job titles and understand how to create worker profiles. Once the app us downloaded and coded Cons No GPS tracking of workers. If I am going to keep them logged in on site. It woukd be nolice to be able to locate exactly where they are. Alternatives considered [ClockShark](https://www.capterra.com/p/155467/ClockShark/) Reasons for choosing Connecteam Company wide decision made by those in positions to do so. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CB Cody B. Director of Nursing Hospital & Health Care ### "This app can't be for small business staffing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2026 What a wonderful app this is! It does everything I need to staff my multi-disciplinary surgery center! Pros User Access, Ease of use, access to phone app. This app does everything that I need for my staffing purposes. Cons No issues to complain about! From being able to staff different disciplines in different areas of my surgery center, to being able to send messages through the app to communicate with my team. This app does it all! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Amy M. Owner Printing ### "Communication HUB for the WIN!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2026 Overall, our experience with Connecteam has been extremely positive. We initially adopted it as a communication tool, but it has evolved into a central operating platform for our team. The combination of messaging, channels, file sharing, announcements, and scheduling has helped keep everyone aligned and accountable. One of the features we use most frequently is photo sharing, which allows team members to document installations, production progress, and completed projects in real time. Customer support has been responsive whenever we have needed assistance, and the system has been reliable with very few bugs or technical issues. The platform is easy for employees to learn, and user access permissions help ensure people see only the information relevant to their role. Connecteam offers a tremendous number of features for the price, and the free plan for smaller teams makes it easy to get started. It has become an important part of our daily operations and continues to provide value as our company grows. Pros Connecteam has become the communication hub for our business. What I appreciate most is how accessible it is across devices. I can leave it open on both my phone and computer throughout the day, which allows me to stay connected whether I am in the office, on a job site, or traveling between client meetings. The channel structure is one of its strongest features. We have private one-on-one conversations with employees when needed, but we also maintain operational channels for sales, leads, estimate review, design, production, installation, and general company communication. This keeps information organized and easy to find. The ability to share photos and files directly within conversations is extremely valuable in our industry, where visual communication is often necessary. For a growing business, the free plan for up to 10 users provided tremendous value and allowed us to implement the platform without a large upfront investment. Cons While Connecteam does many things exceptionally well, the calendar and scheduling functionality could be improved. The event calendar feels a little clunky compared to the rest of the platform. Making edits often requires several clicks, which can become frustrating when managing multiple jobs or appointments throughout the day. I would also prefer a more traditional monthly calendar view as the default option. The current layout tends to focus on upcoming items, making it less intuitive when trying to review past events or quickly view an entire month's schedule at a glance. Archived jobs and completed events are available, but accessing them takes additional navigation. None of these issues are deal breakers, but they do create extra steps in what is otherwise a very streamlined user experience. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) We switched from Slack primarily because of price and functionality. As a small business, we wanted a platform that combined team communication, scheduling, announcements, file sharing, and operational coordination in a single system without requiring multiple subscriptions. Connecteam provided significantly more value for the cost, especially with its free plan for smaller teams. It allowed us to centralize communication across departments while keeping information organized and accessible from both desktop and mobile devices. The combination of affordability and operational features made Connecteam a better fit for our growing business. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Reasons for choosing Connecteam We considered Zoom Workplace because we were already familiar with the platform and used Zoom for meetings. However, Connecteam offered a more complete solution for day-to-day business operations. Beyond messaging, it provides dedicated channels for different departments, employee communication tools, scheduling, announcements, file and photo sharing, and operational coordination in one centralized platform. The mobile experience is also excellent, allowing our team to stay connected whether they are in the office, in production, or on a job site. Ultimately, Connecteam provided more functionality, better organization, and greater overall value for the price than the alternatives we evaluated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH Kelci H. Manager Legal Services ### "Great All-in-One Team Management Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2026 My overall experience with Connecteam has been very positive. The platform is user-friendly, reliable, and has helped streamline our daily operations. It has made communication, scheduling, and employee management much more efficient for our team. Pros I like that Connecteam allows us to manage multiple tasks in one place. Scheduling, communication, time tracking, and employee management are all easy to access and use, which helps keep our team organized and efficient. Cons Honestly, I have had a positive experience overall and have not encountered any major issues. The platform has been easy to use, and any features we needed were straightforward to set up and manage. Switched from [Timesheets.com](https://www.capterra.com/p/132754/Timesheets-com/) We wanted everything to be in one place, to make it easier for management and employees. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/153140/Connecteam/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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