# Page 15 | Connecteam Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 15 - Is Connecteam the right Employee Communication Tools solution for you? Explore 5044 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153140/Connecteam/reviews --- Connecteam 4.6 (5044) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 15 - Reviews of Connecteam ## Showing most helpful reviews Showing 351-375 of 5044 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AL Adeara L. Coordinator of Thomas Commons Higher Education Used the software for: Less than 6 months ### "Great Software for managing work but pricey" July 2, 2025 4.0 Overall, Connecteam has solved some issues but created some annoyances with other areas that we were satisfied with. With a little investment to get to know the software and setting it up to your liking it can be a useful tool. We did think it was going to be a cheaper software for us and it is ending up to be a little more expensive. I don't know if we would stick with it long term because of the price point but I think it's a great software option for businesses with more budget. Pros The scheduling tool is very easy to use and convenient. I do think it looks more professional than similar softwares and there are a fair amount of features available if you're willing to invest. I do like that the cost is the same until you reach a certain number of users. Cons It feels pricey for the amount you get. We did a free trial and had access to everything but it was hard to know which features we would have long term at our price point. While the prices are on the website it was a little misleading. I also dislike that employees can't post on the feed. I find the internal dashboard for making edits and updates a little confusing and not user friendly. Switched from [Sling](https://www.capterra.com/p/142542/Sling/) Initially cost and task management. Sling ended up being a similar price so cost was less of a factor at commitment time. Ended up going with Connecteam because it seemed more professional. Review Source AM Alex M. Director Sports Used the software for: Less than 6 months ### "Effective ways of managing staff. " January 8, 2026 5.0 IT has saved me time and has made it easier to schedule and manage staff for all of their shifts. It has many features, so many I am even still learning. Pros Connecteam has been excellent value for money and has become an essential tool for our staff scheduling and day-to-day operations. The system is very easy to use for both managers and staff, with a clear mobile app that works well even for seasonal and part-time team members. Time tracking is accurate and reliable, helping us manage payroll with confidence, and we’ve experienced very few bugs or issues. On the rare occasion we’ve needed help, customer support has been quick, knowledgeable, and genuinely helpful. Overall, it’s a well-designed, dependable platform that saves us a huge amount of time and admin. Cons Need to be able to manage qualifications and certificates. We need a way of working out when a certificate will expire and help with certificate compliance. To Track Staff performance and log staff observations and physical observable performance. Switched from [Square Online](https://www.capterra.com/p/275800/Square-Online/) More functionality in the app and managing staff Review Source mD maddie D. Supervisor Veterinary Used the software for: 1-2 years ### "Great Features!" August 22, 2025 4.0 Overall I really like all the features and I wish I was able to use them all to get the most out of the program. I feel like it is a good program for small and large companies and I would like a training to learn how to use it more for my team. Pros I like all the various features, being able to create quizzes and courses helps a lot with training. I like creating the events and updates. Cons I think something that is challenging about connecteam is it is really easy to learn how to navigate but having to continue to upgrade to get all the features is really annoying and takes more time. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) It could not support my team size and wanted more features! Review Source SM Sherra M. Canvassing Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Great application and user interface" January 30, 2026 5.0 It has been great for our users. There has been no website or mobile application downtime for our users so far. The ease of use of the schedule feature for claiming shifts and clocking in and out has been great for our staff and interns. Pros Team communication through the chat feature. We share our plans for the week, upcoming events, and outreach photos in our community. It has been great to update each other in real time as we are in our community. Cons Not having the capability to add a closed office feature to the schedule. We do have days when our office is closed. It would be great to inform any mobile application users that our office is closed on the shift calendar. Switched from [Homebase](https://www.capterra.com/p/153076/Homebase/) The prices for the capabilities we needed for our departments. The improvement of capabilities and features between products. Review Source MP Mary P. Owner Restaurants Used the software for: Less than 6 months ### "Connecteam Review" January 19, 2026 5.0 Easy to use. Great way to stay connected with my staff. As an owner/manager it is nice to have all of my employee information in one app. Scheduling changes are easy to do and time clocks are easy to adjust too. Pros I like the scheduling and time click feature. Having one place to see everything for my staff is great! Cons I created an inventory list and used a drop down menu. Unfortunately you are only able to select one item from the drop down menu. Multiple items to select would be more convent for me, but isn’t an option. Review Source CJ Cheslea J. CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "A must for small businesses" December 11, 2025 5.0 Great overall experience and I don't plan to make a change anytime soon. A few kinks, but nothing that impacted the overall functionality. Pros Very easy to use and small business-friendly. The interface is modern, clean, and well-organized. For the most part, user friendly. Cons I'm not crazy about the fact that if your vacation time is one set amout of time at beginning of year you can't put time in in advance in the new year because if the hours haven't started over yet it looks like you have no time to request. Navigating to add time-off for an employee is harder than it should be. As a manager, this should be pretty simple in case you need to add in last minute sick time that they haven't added or forgot to put in. Alternatives considered [Homebase](https://www.capterra.com/p/153076/Homebase/) Reason for choosing Connecteam The cost for our small employee base but room for growth. Switched from [Punch Clock](https://www.capterra.com/p/129971/Punch-Clock/) We needed something for a small bussiness and that wasn't super complex for what we need, had the ability to get more complex as we needed it. Review Source Andrew W. Training Manager Security and Investigations Used the software for: 6-12 months ### "Good, bad, ugly and beautiful." August 15, 2025 4.0 Easy to use. Not as complicated as other apps. "My Availability" needs work. When I say not available in one job setting, it doesn't lap over to the other job setting. Pros Time tracking and editing I find are a great asset. Allowing me to edit the actual time I started, due to something happening that kept me from logging in on time. Ease of use makes using the a joy. Cons What is bothersome to me is that it doesn't tell me who added or deleted shifts that I had already confirmed. Switched from [Deputy](https://www.capterra.com/p/167811/Deputy/) New employment and I need to make sure that my new employer didn't go that direction Review Source LW Laura W. Marketing Coordinator Events Services Used the software for: 2+ years ### "On site event crew management." February 23, 2026 5.0 The administration of temporary event employees needs to be accurately logged. I apply it to track time and costs onsite. It sells at a reasonable price, but the application is prone to bugs when used the most. Pros The facility of the mobile time tracking is also very easy to use, and our freelance event staff and brand ambassadors can clock in without any issues at the venue. Cons Periodic bugs and problems with the GPS-tracking might lead to payroll problems, and to establish granular user access to temporary weekend crew, it is necessary to call their sluggish customer service. Review Source Vanessa B. SR Accountant Construction Used the software for: 1-2 years ### "Very useful" August 21, 2025 4.0 For the most part my experience with Connecteam is positive for the most part. Will continue to use it. Pros Its very easy to use. I do enjoy that we can post birthdays, anniversaries and easy to upload expenses. Cons Unfortunately it does not sync with our payroll system to import So it just exports into an excel file. Switched from [RAKEN](https://www.capterra.com/p/153591/RAKEN/) raken wasnt working for us, also didnt sync with our system Review Source TM Todd M. Director Restaurants Used the software for: Less than 6 months ### "Good app to keep track of staff hours and location" February 10, 2026 5.0 The Connectteam team has been very helpful in introducing all the features and setting us up with all the features that we specifically need for our situation. Pros Comparing this to other apps out there this one gave a much Better value for your money and it is pretty intuitive Cons I'm using the basic version so all the options are not available but the more advanced versions give you a lot more options and features that make the app much more powerful if you opt to upgrade. Alternatives considered [Homebase](https://www.capterra.com/p/153076/Homebase/) Reason for choosing Connecteam I needed an easy to use app that had the specific features that connectteam provided. The pricing was an added positive. Review Source HS Hannah S. Tile Installer and Stone Fabricator Construction Used the software for: 1-2 years ### "10/10 recommend, Connecteam is the best! " April 17, 2025 5.0 Overall, 7/10. 100% to support for rocking it and always rescuing us when we have a hiccup and/or question. Fantastic team! Pricing for this service is the best I have seen so far. We have looked into changing to 2 other services instead of continuing to Connecteam, but over all pricing, support, and ease of use is just too good. Pros Connecteam is a GREAT starter for small businesses who need a routine. Great for large companies as well who don't need more than just time tracking. Cons I would say, in GPS and Job Scheduler, not being able to separate personal notes from Employees. We don't use the schedule, because each of our employees are different and we need to notate things on their scheduled shift, but privately. It's not for the employee or others to see. Only management. I wish we could utilize Job Scheduler and make our operation easier, smooth , and more efficient, but it's not possible. I currently use an excel sheet. For GPS, it's definitely helping us, but we need more out of it to make it work 100% for us. Alternatives considered [BusyBusy](https://www.capterra.com/p/132787/busybusy/)[FieldPulse](https://www.capterra.com/p/153475/FieldPulse/) Reason for choosing Connecteam Pricing, ease of use, trustworthy, liability, honesty, direct and straightforward, thorough, efficiency, and support. Review Source ME Megan E. Payroll and HR Admin Construction Used the software for: 6-12 months ### "Great App with Great Support Team! " July 24, 2025 5.0 My overall experience with Connecteam has been positive. I had an issue one day and used the chat support feature and was able to get a solution to my problem very quickly with accurate information. The customer support agent even followed up with me to ensure that I was able to successfully fix my issue and asked if I needed any other help. Great customer service! Pros The Connecteam app is very easy to use on both the admin side as well as for the end user. I am able to run reports very easily to use for payroll entry. I like that I get notified anytime there has been a request for a shift change so I can keep track of employee activities very easily. Cons The thing that I like least is the amount of clicks it takes to get into timecard history data, however, with the most recent update it seems to be in a better location now. Switched from [Viewpoint Spectrum](https://www.capterra.com/p/175831/Spectrum/) They were changing the product to a more advanced tool and it was going to cost us more money. Review Source AB Ashley B. Office Manager Hospital & Health Care Used the software for: Less than 6 months ### "LOVE doing everything in one place!!!" July 14, 2025 5.0 It has been very positive and help to streamline many areas of our practice. I love that it keeps up with milestones like birthdays and anniversaries. Even if it fall on the weekend everyone can see and comment on it. Over all has been a big asset for our office. Pros I love that we are able to do a lot in one place. Chat, employee files, time clock, and task delegation. Great time saver and accessible from anywhere. Cons Clocking in and out has been a little bit of a learning curve but everyone is catching on now. We finally learned that if you don't hit approve when clocking out it doesn't save your time. But with the ability of team members to adjust/correct their time for approval it balances out. Switched from [OnTheClock](https://www.capterra.com/p/130009/OnTheClock-com/) More usable feature in one place. We were needing to get employee file digital and decided now was a good time for a change. Review Source JW Jeff W. Assistant Manager Retail Used the software for: 1-2 years ### "GOOD……but needs tweaked." July 3, 2025 4.0 I have been using it for well over a year. The majority of that time as a customer support type. The last month, I’ve been using it as management. Pros The layout on the homepage is easy to navigate. I have been in management for a month and I have been able to figure out how to use the tabs on the homepage by myself. Cons Assigning tasks should be simplified. I would like to see pertinent store information instead of having to sift through multiple stores employees. Switched from [Horizon](https://www.capterra.com/p/29052/HORIZON/) The decision was made on an owners level. Review Source TH Tammy H. Office Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Fantastic App" July 17, 2025 5.0 It is a great product, with excellent customer support. I use it daily and it is very versitile. It's great to keep track of time, payroll, specific jobs etc. Pros It's very easy to use. Love that the app can be used on employees phones or kiosk. Also, like the endless job feature, this really helps with the multiple jobs we do. Cons Sometimes adding new employees can be tricky. Would like more premium benefits without the costs. We average less than 10 employees, but archive only works with premium subsciptions. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Connecteam The cost per employee, customer service and the ease of use. Review Source CJ Cheryl J. Operations Manager Consumer Services Used the software for: 2+ years ### "Running a Move Mgmt Company is a breeze with Connecteam" April 7, 2025 5.0 Our small business lives and thrives through Connecteam scheduling tool. Life has been so much easier for the team because of it. Pros The scheduling tool is so easy to use. Being able to see your team and the entire schedule for a team in one glance makes team mgmt a breeze! Cons I wish that the internal messaging system would go directly to the team members' texts rather than being internal to connecteam. We have missed a few messages because people see all their texts but do not check messages/comments that are sent in Connecteam. Switched from [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) It is so much easier to manage our team calendar when you can make easy changes and capture acceptances of jobs in one glance. Review Source CK Carly K. Client Happiness Manager and HR Lead Design Used the software for: 2+ years ### "The foundation is there" August 26, 2025 4.0 Pros I like the amount of features it has, specifically the Calendar, Time Clock and Courses. Since there are so many features, I also find the recorded webinars helpful. Cons We find at times chats don't deliver immediately so there is a delay in communication, which leads us to have to communicate outside of Connecteam. We also find within the courses, images don't stay linked. Review Source FK Feyruse K. Director Consumer Services Used the software for: 6-12 months ### "Easy to use, if a little glitchy" January 16, 2026 4.0 Easy to use for admin, management and staff, allows a good amount of information to be communicated between management and staff without having to send emails or make phone calls. Pros I like the scheduling, that I get good visibility of the jobs and which staff are working. The timesheets are helpful for payroll. Cons I want to use it to train my staff, but the limit on videos in the Knowledge Base compared to the small number of staff I have make it unfeasible, so I have invested in anothe platform for training when I would rather use less tools. It also has time clock glitches regularly which impact my staff and payroll. Review Source MJ Marie J. Owner Individual & Family Services Used the software for: 6-12 months ### "Simple, Centralized Communication That Keeps Our Team Aligned" January 9, 2026 5.0 Connecteam has been a game-changer for our business. It’s completely streamlined how we communicate across projects and keeps everyone on the same page without endless texts or follow-ups. Our team can easily input their availability, view schedules in real time, and provide updates as needed—all in one place. This has made day-to-day operations smoother, reduced miscommunication, and saved us so much time. If you manage a growing team and need a simple, organized way to handle scheduling and project communication, Connecteam is absolutely worth it. Pros Having all project communication, schedules, and team updates in one place has been incredibly helpful. It’s reduced back-and-forth messages and made it easy for everyone to stay informed and accountable. Cons Some features take a little time for new team members to learn, so there’s a brief onboarding period before everyone feels fully comfortable using the app. Review Source RS Ryan S. Warehouse Manager Logistics and Supply Chain Used the software for: 6-12 months ### "Decent Software, Poor Implementation" April 4, 2025 3.0 Overall, it's fine. It's clunky than it should be and definitely feels outdated. As mentioned, the time clock feature is fairly poor, but overall, the software is intuitive and gets the job done. Pros The software gives you a broad overview of direct reports at the same time and its UI is very intuitive. Cons Every time I log in it directs to a dead page that I then have to move to a separate page to load anything else. I get many notifications about new features, new products, etc. that are not relevant to me given I do not own the account, nor do I have any say in which software we use. It is very distracting. The biggest issue is the time clock. Adjusting times on the time clock is very clunky and slow. In and out for lunch and then in and out for end of day are on separate lines. If I need to go in and manually change times due to system error, it takes far longer than it should as that function in particular becomes very buggy when I need to add the additional line for pre lunch shift or post lunch shift. Additionally, If I have to one of my direct reports forgets to clock in, if I were to add their time manually, they cannot then clock out for lunch/end of day as my manual punch doesn't synch up so instead they are clocking in. So iI then have to notify them and adjust both times manually. Switched from [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) To lower costs as Connecteam was far cheaper. Review Source Response from Connecteam April 8, 2025 Hi there, Thanks for sharing your experience with Connecteam. We're happy to hear that you find the software intuitive and helpful for managing your team. That said, the issues you described with the time clock and login behavior are definitely not expected. These kinds of things shouldn’t happen, and if they do, the best course of action is to contact our support team. We offer 24/7 live chat support directly in the app, and our team is always available to help troubleshoot and resolve anything quickly. You also mentioned receiving notifications about new products and features that aren’t relevant to you. Thanks for pointing that out — we understand that can be distracting. Just so you know, you can unsubscribe from update messages you don't want to receive at any time through your communication preferences in the app. We’d really appreciate the chance to look into these issues and help improve your experience. Please don’t hesitate to reach out! NW Nicki W. Hioring and training manager Construction Used the software for: 1-2 years ### "Who was this designed for?" April 4, 2025 1.0 Had a manager that made us all leave Slack to move to Connecteam. Connect team was a big headache. Used Connecteam while curing to myself for about two years. Recently moved back to Slack. Celebrated no longer dealing with Connecteam. Pros The Task management feature seemed like it would be helpful to our team. Cons Pretty much every aspect of Connecteam was a disaster in terms of ease of use. It did not notify you if you had a message or a task if you were using the browser version. It did not allow you to send DMs to more than one team member without setting up an entire new team, which was clunky and inefficient. You could not send notes to yourself, which is an important feature our team needs, and in general it was not office user friendly. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) Because the manager who switched us was a sucker who believed Connecteam's salespitch. Review Source Response from Connecteam April 8, 2025 Hi there, Thanks for taking the time to share your experience - we genuinely appreciate your feedback. Connecteam was built primarily for deskless teams and employees who work on the go or don’t regularly have access to computers, which might explain why it didn't align fully with your team's office-based workflow and expectations. That said, your input about direct messaging and browser notifications is valuable, and we'll take this into account as we continue evolving our platform. Thanks again, and best of luck to you and your team. LP Laura P. Process Coordinator Computer Software Used the software for: 1-2 years ### "Reduce Scheduling Headaches with Connecteam" April 4, 2025 4.0 I've had to contact Connecteam with questions and they were quickly and easily answered. I feel they have great customer support. They have made scheduling a much easier task. Pros Connecteam reduces the amount of time I spend scheduling each week. I am able to copy full weeks or individual schedules over from previous weeks. This service allows me schedule full time employees easily and then plug-in part-time employees where more shifts are needed. I used to spend an hour a week scheduling and now I can do a week in about 10 minutes. Cons I do wish there was an option that could be toggled to allow the start and end times on a shift I am making match the "prefer to work" times selected by employees. Review Source AA Amy A. Systems Director Entertainment Used the software for: Less than 6 months ### "Great for small businesses!" February 13, 2026 4.0 It has been great so far, didnt take much of a learning curve for general staff and our admin roles are still figuring out all the features. Pros Value for money, Everything in one place, time tracking. It was very easy to transition from all of our previous platforms to this one. Most everyone was able to pick it up quickly, which was very important for transitioning during our busiest season. Cons I wish the communication area was a little more robust, we came from slack where there were a lot more features, like threads or pins for important information. Also I wish the tasks area was a little more cusomelizable and the filters stuck vs having to reset them each time. Switched from [Deputy](https://www.capterra.com/p/167811/Deputy/)[Trainual](https://www.capterra.com/p/175749/Trainual/)[Slack](https://www.capterra.com/p/135003/Slack/) too many platforms, our team needed something more consolidated Review Source GH Grace H. Workforce Coordinator Events Services Used the software for: Less than 6 months ### "Connecteam has organized our business" January 22, 2026 4.0 Overall a positive experience where we can manage our business the way we like to with all the customizable features. I am excited to see how Connecteam keeps growing and improving, especially the Onboarding process that is set to be released this year! Pros The strongest asset about Connecteam is the ability to fully customize the schedule including reports, schedules, job titles and subtitles. I also appreciate the monthly updates and the customer support is always quick to response and be helpful. Cons My two dislikes about Connecteam are having to pay per active user. As we are running a labor company, workforce fluctuates frequently and it is difficult to budget when the billing is constantly changing. In Addition, I would like the group feature to be better. In order to put the amount of people I need for a group shift I have to enable 'claim shift.' I would like to put 8 slots in a group shift, without enabling the users to claim it. It would make group scheduling easier. Review Source Aaron H. CFO Recreational Facilities and Services Used the software for: 1-2 years ### "A Complete Platform" August 7, 2025 4.0 Overall, Connecteam has been a great tool for our team. We are able to improve our efficiency with Operations, Communications, and HR across all three of Connecteam's modules. Pros One place for Scheduling, HR, and Communication. The platform receives regular updates and support is open to feature requests. Cons The limited features at certain tiers and features that seem really important being placed in the most expensive tier. Switched from [Humanity Schedule](https://www.capterra.com/p/248404/Humanity/) Humanity was poorly managed and cumbersome to use. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.