# Unily Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Unily Software - reviews, pricing plans, popular comparisons to other Intranet products and more.

Source: https://www.capterra.com/p/153146/Unily

---

# 

 Unily Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 25, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Unily

## What is Unily?

Unily is the no. 1 intranet used by global enterprises including: McDonald's, Shell, and L'Oréal. Unily helps enterprises overcome internal communications, productivity, networking, knowledge sharing, and frontline engagement challenges.

## What is Unily used for?

[Intranet](https://www.capterra.com/intranet-software/)[Employee Recognition](https://www.capterra.com/employee-recognition-software/)[Collaboration](https://www.capterra.com/collaboration-software/)

Top alternative

Featured

Overall rating

Based on 23 user reviews

Reviews sentiment

Positive

96%

Neutral

0%

Negative

4%

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Unily?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.unily.com/&name=Unily)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Unily

4.6 (23)

VS.

[4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting Price

Contact vendor

Starting Price

$69

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (23)

Ease Of Use

4.0 (149)

Value For Money

4.3 (21)

Value For Money

4.2 (91)

Customer Service

4.3 (23)

Customer Service

4.0 (100)

## Unily alternatives

[4.6 (38)](https://www.capterra.com/p/176777/Happeo/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (117)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (5,138)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (5,944)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

4.5 (11)

54.55% of 11 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Collaboration Tools

4.3 (10)

40.00% of 10 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Document Storage

4.3 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Version Control

4.2 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Track revisions and updates made to files and navigate between different versions

Document Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Real-Time Notifications

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Unily 82 features

An @mention is a way to tag or notify a specific person about a message/post

Define levels of authorization for access to specific files or systems

Integrates with Active Directory

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Continuous profile-based stream of news and activity

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Allows users to publish blogs on social site

Group collaboration to solve ideas in a productive and concentrated manner.

Track and manage schedules and meetings via an integrated calendar

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Protect sensitive data for digital privacy

Digital displays use technologies such as LCD, LED, projection and e-paper

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Electronic storage of staff/employee contact information and job status in a centralized repository

Access names, contact information, and roles of employees in a centralized repository

Tools to improve and measure employee satisfaction and involvement

Process of familiarizing new employees with the company, their position, and responsibilities

Store photos of employees

Online portal where employees can access and track their own information

Centralized storage for employee data, records, and performance metrics

Acknowledge and reward employees for reaching specific goals and/or for exemplary performance

Tracks metrics that provide insight into how a user interacts with any interface or product

Create, save, and store files

Store, manage and track all forms in a centralized location

Games or game-like elements to track progress and reward accomplishments

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Boards that use custom metrics to show how leading performers compare to other individuals/teams

Ability to chat online in real time

Send messages to multiple recipients at the same time

Manage the process of planning and scheduling meetings, including agenda creation

Access software remotely via mobile devices

Notifications via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Create and update newsletter content to increase engagement

Allows employees to praise one another in a social network-like feed visible to the whole organization

Adjust communications based on previous interactions or personal preferences

Create, manage, and track policies and procedures within an organization

Private network of devices, such as a WAN or LAN, that is only accessible to authorized users and not the public

Plan and coordinate all the resources, costs and time needed to execute assignments

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Analyze and gain insights into data in real-time

Engage in direct, instant messaging with customers, users, etc.

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Digitally share screen view with others

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Allow users to access multiple services after entering their login credentials once

Process of communicating with an online community and measuring the effectiveness of activity

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Store, modify, and track user accounts and access in a centralized directory

Track revisions and updates made to files and navigate between different versions

An informational database that allows users to add, delete, or revise content

Get Advice

We can help you find the software with the features you need.

Features

4.2 (23)

4.2

Based on 23 reviews

## Pricing

Value for money

4.3 (21)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.3 (21)

4.3

Based on 21 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

Box](https://www.capterra.com/p/148766/Box/)[

Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (23)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (23)

4.3

Based on 23 reviews

## User reviews

Overall rating

4.6

Based on 23 reviews

Filter by rating

5(16)

4(6)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

Felix Daniel G.

CEO

Internet

### "The all-in-one solution for efficient internal communication and an unmatched employee experience."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 1, 2023

From day one, I was able to experience a significant improvement in internal communication and collaboration in my company.

Pros

Home page customization was a highlight for me. I was able to fully customize my experience, having quick access to the tools and apps I use most frequently.

Cons

Although I was able to customize my home page, I felt there were some limitations when it came to customizing other aspects of the platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AK

Aziz K.

Data Engineer

Information Technology and Services

### "Better intranet with Unily"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 9, 2022

Pros

Unily provided us the opportunity to modernize our intranet that we have inside our company.

Cons

Unily needs to release a better documentation and improve their third party integration library.

Switched from

[Ncontracts](https://www.capterra.com/p/233877/Ncontracts/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NB

Nathan B.

Salesforce Analyst

Consumer Goods

### "Good Product made great by wonderful customer support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 10, 2021

Our experience has been great. Our salesforce always compliments how easy it is it to access and navigate. Our questions and initiatives are always heard and supported by their customer support.

Pros

It is ever adapting and evolving with the technical and communication landscape.

Cons

At times technical support can be slow for ad-hoc requests

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CB

Cheikh B.

Unily Beyedebase

Capital Markets

### "Beyedebase Unily"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

January 1, 2021

Globally am satisfied to Unily because it is customizable to our needs and easily synchronized with Sharepoint. It is also active and quickly solves your problem.

Pros

Unily keeps us connected and automatically updates all of our work throughout the entire chain. The intranet software makes work easier and enhances knowledge, thus strengthening effective collaboration.

Cons

Some features of Microsoft Office are missing as well as a widget for birthdays. The CMS has a small problem in addition is extremely defective the synchronization of SharePoint/Unily software is painful.

Alternatives considered

[Blender](https://www.capterra.com/p/167519/Blender/)

Reasons for choosing Unily

Unily has extraordinary social tools and a very fluid internal communication. The advantages of Unily is the presence of social channels that facilitate conversations and dialogues between employees. The configuration of each social channel is also an advantage.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SZ

Sean Z.

Intranet & Channels Manager

Computer Software

### "Unily intranet control and flexibility combined"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 23, 2020

Pros

Ease of use, flexible page design, easy to control user permissions

Cons

Maintianing consistent layout of site pages very difficult to implement across an entire site

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EA

Emma A.

Intranet Manager

Civil Engineering

### "Unily"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

September 18, 2020

Great experience so far with Unily - CSM is responsive and always willing to help out, the service now desk is also very useful.

Pros

Easy to use once you get the hang of it. Really great guides on the Universe site, super user friendly. Loads of great features.

Cons

Multi-tenancy onboarding could be a lot better, I think we may have been the first customer

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LL

Laura L.

Communications Manager

Business Supplies and Equipment

### "An easy an extremely configurable out-of-the-box product that continues to grow with us!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 17, 2020

Our Customer Success Managers helped us and guided us through the whole set-up process: from the kick-off workshop, including the design labs, training, technical requirements, integration with Office 365 - all the way up to launch. After the launch, our Customer success manager continues to stay with us on our journey as we look to upgrade the product and launch new features.

Pros

It is extremely easy to configure and set up - also very quick to launch if you are (like we were) pressed for time, but in need of a product that would be appealing for our users as well as being easy-to-use . Unily's ability to also offer a mobile solution coupled with a way to engage front-line workers, without access to Office 365 was also something that was incredibly appealing to us. The CMS is extremely easy to use and allows to send email newsletters and track analytics without ever leaving the CMS. Also the technology that allows to machine-translate all of the content is amazing!

Cons

Some customizations require knowledge of HTML, CSS, and JavaScript to make full use of them and although Unily can integrate with Yammer and MS Teams there are only a few widgets available for these two applications.

Reasons for choosing Unily

Primarily for the ability of the product to grow along with us: as we evolve, we know our intranet and digital workplace can work with us along they way

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Colette C.

Marketing Budget & Communications Executive

Financial Services

### "Working with Unily"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 16, 2020

Within the Business the main purpose of the intranet is to provide a document repository across our 22 offices. This objective is certainly being met with the excellent search facility provided by the platform. Moreover, with the assistance and the pro-activeness of our CSM we're working on changing the mindset of the business to further benefit from the platform's collaboration features which (unfortunately) are under-utilised in my company.

Pros

Very satisfied with the onboarding, training and deployment which were all done remotely. After sales is also very good and having your own Client Services Manager (CSM) makes you feel more than just a number on the provider's database. The search facility on the platform is excellent and the provider strives for ongoing improvement and upgrades which keeps Unily ahead of the game.

Cons

Some Microsoft Office features are missing. Also missing is a birthday widget, which was very popular within our Business.

Reasons for choosing Unily

They came across as being more professional than their competitors and the product they were offering met our requirements.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IR

Ian R.

Communications Director

Farming

### "Unily Review by Mowi"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

September 16, 2020

It has been a good experience - onboarding was thorough and the continued support is as expected. The service centre (Brightstar) experience could be improved.

Pros

The user interface is clean and easy to navigate. The widget set up is easy for the administrator. As a multinational company, the translation function is key (albeit the translation accuracy (google translate) may be questionable). The social functions are also very helpful for the user experience.

Cons

The software has had many glitches over the year, causing many wasted hours for employees of Mowi to recognise and fix. I believe that the supplier should be running a QC to catch these glitches before the end user does.

Reasons for choosing Unily

Because of Unily's "out of the box solution". Albeit, it was quite 'out of the box and ready' as I've described in the 'Cons' section above.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MG

Mikael G.

Solution Manager

Human Resources

### "The Adecco Group experience with Unily"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 16, 2020

Unily have provided us exactly what we were looking for our Digital Workplace: Connecting our employees through their In-house social network, integrating office 365 features in one place, bringing a powerful search engine across Office 365 and empowering our colleagues to take the floor through insights and news. The last but not least: We achieved this in less than 3 months! The Adecco Group is now leveraging of an amazing and powerful communication and collaborative tool in addition to a skilled and committed team. We made the digital transformation happened thanks to Unily!

Pros

The in-house social network is straight forward which makes the difference to increase the adoption of our users across the company.

Cons

AI could be brought to personalize content and experience. A digital workplace in 2020 must be personalized to get relevant content at a glance.

Alternatives considered

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

[Powell 365](https://www.capterra.com/p/168750/Powell-365/)

[Mozzaik365](https://www.capterra.com/p/199030/Mozzaik365/)

Reasons for choosing Unily

We have chosen Unily for their strong integration with Microsoft Office 365 along with a high performance and security. Their panel of widgets and easiness to build pages and content was also a key criteria.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/153146/Unily/reviews/)

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Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

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