--- title: "Unily Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Unily Software - reviews, pricing plans, popular comparisons to other Intranet products and more." source_url: "https://www.capterra.com/p/153146/Unily/" page_type: "product" language: "en" --- # Unily Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Unily ## What is Unily? Unily is the no. 1 intranet used by global enterprises including: McDonald's, Shell, and L'Oréal. Unily helps enterprises overcome internal communications, productivity, networking, knowledge sharing, and frontline engagement challenges. ## What is Unily used for? [Intranet](https://www.capterra.com/intranet-software/)[Employee Recognition](https://www.capterra.com/employee-recognition-software/)[Collaboration](https://www.capterra.com/collaboration-software/) Overall rating Based on 23 user reviews Reviews sentiment Positive 96% Neutral 0% Negative 4% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Unily alternatives Highest Rated [4.8 (118)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.2 (999)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.6 (38)](https://www.capterra.com/p/176777/Happeo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (88)](https://www.capterra.com/p/129326/Axero/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## FAQs about Unily Overview ### Which roles and teams benefit most from Unily? Unily is most used by internal communications, corporate communications, and intranet teams that manage company-wide messaging, content publishing, and employee engagement. IT and digital workplace leaders use it to support integrations, governance, and platform administration, while HR, knowledge management, and executives rely on it to centralize information and improve organizational alignment. Answer based on 23 reviews Overview ### What company size and specific industries is Unily built for? Unily is designed for global enterprise organizations, rather than small or mid-sized businesses. It is used by large companies across a range of sectors, including food service, energy, and consumer goods, with examples such as McDonald's, Shell, and L'Oréal. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Unily? Unily includes employee portal, intranet content management, and knowledge base management for internal communications and documents. It also offers employee directory, unified directory, and role-based permissions, plus activity/news feed, chat/messaging, and alerts/notifications. Additional features include surveys, recognition, reporting/analytics, and third-party integrations. Integrations ### Which third-party tools and platforms does Unily integrate with? Unily connects natively to over 20 integrations, including Microsoft 365, Microsoft Teams, Microsoft SharePoint, Microsoft Azure, Microsoft Viva Engage, OneDrive, Box, Dropbox, Confluence, Docusign, HubSpot CRM, Salesforce Platform, ServiceNow, Okta, SAP Concur, and SAP SuccessFactors HCM. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does Unily offer? Unily provides in-person training, live online sessions, webinars, documentation, and videos. In-person and live online formats support guided instruction, webinars cover scheduled topic-based learning, documentation offers written reference material, and videos provide self-paced walkthroughs for reviewing features and steps. Answer based on 2 reviews Getting Started and Support ### What customer support options does Unily offer? Unily provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe the support team as knowledgeable and helpful, with some noting quick responses on urgent issues, while others report slower follow-up and inconsistent help for technical requests. Answer based on 3 reviews Ease of use ### Is Unily easy to use for admins and employees? Unily feels easy to use for many admins and employees, especially for intranet publishing and everyday navigation. Teams often like the drag-and-drop widgets, clean interface, and intuitive CMS, while some enterprise users mention glitches, image handling issues, document findability problems, and occasional complexity during setup or SharePoint integration. Answer based on 10 reviews ## Features AI summary Based on 1,161 Intranet reviews Capterra reviewers point to these as the top priorities when choosing intranet software: - **Content Management** (**53%** of reviewers rated this feature as critical) - **Access Controls/Permissions** (**61%**) - **Collaboration Tools** (**52%**) Unily supports all three features buyers rate most highly: **Content Management**, **Access Controls/Permissions**, and **Collaboration Tools**. Together, these capabilities help organizations manage and share information effectively, control access to sensitive content, and support teamwork across departments, allowing teams to communicate more clearly and work more efficiently. Access Controls/Permissions 4.5 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Collaboration Tools 4.3 (10) 40.00% of 10 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Document Storage 4.3 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Version Control 4.2 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Track revisions and updates made to files and navigate between different versions Document Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Real-Time Notifications 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Unily 82 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Blogs: Allows users to publish blogs on social site - Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Security: Protect sensitive data for digital privacy - Digital Signage: Digital displays use technologies such as LCD, LED, projection and e-paper - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Photos: Store photos of employees - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Recognition: Acknowledge and reward employees for reaching specific goals and/or for exemplary performance - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - File Management: Create, save, and store files - Forms Management: Store, manage and track all forms in a centralized location - Gamification: Games or game-like elements to track progress and reward accomplishments - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Leaderboards: Boards that use custom metrics to show how leading performers compare to other individuals/teams - Live Chat: Ability to chat online in real time - Mass Notifications: Send messages to multiple recipients at the same time - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Newsletter Management: Create and update newsletter content to increase engagement - Peer-to-Peer Recognition: Allows employees to praise one another in a social network-like feed visible to the whole organization - Personalization: Adjust communications based on previous interactions or personal preferences - Policy Management: Create, manage, and track policies and procedures within an organization - Private Network: Private network of devices, such as a WAN or LAN, that is only accessible to authorized users and not the public - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Screen Sharing: Digitally share screen view with others - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - Social Engagement: Process of communicating with an online community and measuring the effectiveness of activity - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Recognition: Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Unified Directory: Store, modify, and track user accounts and access in a centralized directory - Version Control: Track revisions and updates made to files and navigate between different versions - Wiki: An informational database that allows users to add, delete, or revise content --- Get Advice We can help you find the software with the features you need. Features 4.2 (23) 4.2 Based on 23 reviews ## Pricing Value for money 4.3 (21) Value for money 4.3 (21) 4.3 Based on 21 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Box](https://www.capterra.com/p/148766/Box/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (23) 4.3 Based on 23 reviews ## User reviews Overall rating 4.6 Based on 23 reviews Filter by rating 5(16) 4(6) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent Felix Daniel G. CEO Internet ### "The all-in-one solution for efficient internal communication and an unmatched employee experience." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 1, 2023 From day one, I was able to experience a significant improvement in internal communication and collaboration in my company. Pros Home page customization was a highlight for me. I was able to fully customize my experience, having quick access to the tools and apps I use most frequently. Cons Although I was able to customize my home page, I felt there were some limitations when it came to customizing other aspects of the platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK Aziz K. Data Engineer Information Technology and Services ### "Better intranet with Unily" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2022 Pros Unily provided us the opportunity to modernize our intranet that we have inside our company. Cons Unily needs to release a better documentation and improve their third party integration library. Switched from [Ncontracts](https://www.capterra.com/p/233877/Ncontracts/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NB Nathan B. Salesforce Analyst Consumer Goods ### "Good Product made great by wonderful customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 10, 2021 Our experience has been great. Our salesforce always compliments how easy it is it to access and navigate. Our questions and initiatives are always heard and supported by their customer support. Pros It is ever adapting and evolving with the technical and communication landscape. Cons At times technical support can be slow for ad-hoc requests Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Cheikh B. Unily Beyedebase Capital Markets ### "Beyedebase Unily" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 January 1, 2021 Globally am satisfied to Unily because it is customizable to our needs and easily synchronized with Sharepoint. It is also active and quickly solves your problem. Pros Unily keeps us connected and automatically updates all of our work throughout the entire chain. The intranet software makes work easier and enhances knowledge, thus strengthening effective collaboration. Cons Some features of Microsoft Office are missing as well as a widget for birthdays. The CMS has a small problem in addition is extremely defective the synchronization of SharePoint/Unily software is painful. Alternatives considered [Blender](https://www.capterra.com/p/167519/Blender/) Reasons for choosing Unily Unily has extraordinary social tools and a very fluid internal communication. The advantages of Unily is the presence of social channels that facilitate conversations and dialogues between employees. The configuration of each social channel is also an advantage. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SZ Sean Z. Intranet & Channels Manager Computer Software ### "Unily intranet control and flexibility combined" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 23, 2020 Pros Ease of use, flexible page design, easy to control user permissions Cons Maintianing consistent layout of site pages very difficult to implement across an entire site Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EA Emma A. Intranet Manager Civil Engineering ### "Unily" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 18, 2020 Great experience so far with Unily - CSM is responsive and always willing to help out, the service now desk is also very useful. Pros Easy to use once you get the hang of it. Really great guides on the Universe site, super user friendly. Loads of great features. Cons Multi-tenancy onboarding could be a lot better, I think we may have been the first customer Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LL Laura L. Communications Manager Business Supplies and Equipment ### "An easy an extremely configurable out-of-the-box product that continues to grow with us!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 17, 2020 Our Customer Success Managers helped us and guided us through the whole set-up process: from the kick-off workshop, including the design labs, training, technical requirements, integration with Office 365 - all the way up to launch. After the launch, our Customer success manager continues to stay with us on our journey as we look to upgrade the product and launch new features. Pros It is extremely easy to configure and set up - also very quick to launch if you are (like we were) pressed for time, but in need of a product that would be appealing for our users as well as being easy-to-use . Unily's ability to also offer a mobile solution coupled with a way to engage front-line workers, without access to Office 365 was also something that was incredibly appealing to us. The CMS is extremely easy to use and allows to send email newsletters and track analytics without ever leaving the CMS. Also the technology that allows to machine-translate all of the content is amazing! Cons Some customizations require knowledge of HTML, CSS, and JavaScript to make full use of them and although Unily can integrate with Yammer and MS Teams there are only a few widgets available for these two applications. Reasons for choosing Unily Primarily for the ability of the product to grow along with us: as we evolve, we know our intranet and digital workplace can work with us along they way Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CC Colette C. Marketing Budget & Communications Executive Financial Services ### "Working with Unily" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 16, 2020 Within the Business the main purpose of the intranet is to provide a document repository across our 22 offices. This objective is certainly being met with the excellent search facility provided by the platform. Moreover, with the assistance and the pro-activeness of our CSM we're working on changing the mindset of the business to further benefit from the platform's collaboration features which (unfortunately) are under-utilised in my company. Pros Very satisfied with the onboarding, training and deployment which were all done remotely. After sales is also very good and having your own Client Services Manager (CSM) makes you feel more than just a number on the provider's database. The search facility on the platform is excellent and the provider strives for ongoing improvement and upgrades which keeps Unily ahead of the game. Cons Some Microsoft Office features are missing. Also missing is a birthday widget, which was very popular within our Business. Reasons for choosing Unily They came across as being more professional than their competitors and the product they were offering met our requirements. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. IR Ian R. Communications Director Farming ### "Unily Review by Mowi" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 16, 2020 It has been a good experience - onboarding was thorough and the continued support is as expected. The service centre (Brightstar) experience could be improved. Pros The user interface is clean and easy to navigate. The widget set up is easy for the administrator. As a multinational company, the translation function is key (albeit the translation accuracy (google translate) may be questionable). The social functions are also very helpful for the user experience. Cons The software has had many glitches over the year, causing many wasted hours for employees of Mowi to recognise and fix. I believe that the supplier should be running a QC to catch these glitches before the end user does. Reasons for choosing Unily Because of Unily's "out of the box solution". Albeit, it was quite 'out of the box and ready' as I've described in the 'Cons' section above. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MG Mikael G. Solution Manager Human Resources ### "The Adecco Group experience with Unily" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 16, 2020 Unily have provided us exactly what we were looking for our Digital Workplace: Connecting our employees through their In-house social network, integrating office 365 features in one place, bringing a powerful search engine across Office 365 and empowering our colleagues to take the floor through insights and news. The last but not least: We achieved this in less than 3 months! The Adecco Group is now leveraging of an amazing and powerful communication and collaborative tool in addition to a skilled and committed team. We made the digital transformation happened thanks to Unily! Pros The in-house social network is straight forward which makes the difference to increase the adoption of our users across the company. Cons AI could be brought to personalize content and experience. A digital workplace in 2020 must be personalized to get relevant content at a glance. Alternatives considered [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) [Powell 365](https://www.capterra.com/p/168750/Powell-365/) [Jint](https://www.capterra.com/p/199030/Mozzaik365/) Reasons for choosing Unily We have chosen Unily for their strong integration with Microsoft Office 365 along with a high performance and security. Their panel of widgets and easiness to build pages and content was also a key criteria. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/153146/Unily/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.