# Xoxoday Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Xoxoday Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more. Source: https://www.capterra.com/p/153149/Rewards-Platform/pricing --- # Xoxoday Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Xoxoday ## What is Xoxoday? Xoxoday powers rewards, incentives, and loyalty programs for 5,000+ companies worldwide, including Freshworks, Infosys, Capgemini, AT&T, H&M, and more, that help them engage and retain their employees, customers, and partners. With $1B+ annual GMV and 250+ integrations (MS Teams, Slack, Salesforce, HubSpot, SAP, and more), we make it simple for teams across HR, sales, marketing, and CX to drive measurable impact - boosting engagement, conversion, and retention. Headquartered across 12 global offices, including the US, Xoxoday delivers secure, scalable, global and flexible solutions. Our Suite of Products: 1. Empuls : An all-in-one employee engagement tool 2. Plum : A global rewards marketplace including gift cards, experiences, travel, merchandise, digital subscriptions, wellness, and charity donations 3. Loyalife : An enterprise-grade loyalty solution 4. Loopr : It helps banks, payment providers, and reward platforms launch and manage merchant-funded promotions ## What is Xoxoday used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)[Employee Recognition](https://www.capterra.com/employee-recognition-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/) Top alternative Featured Overall rating Based on 263 user reviews Reviews sentiment Positive 90% Neutral 6% Negative 3% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Xoxoday?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.xoxoday.com&name=Xoxoday) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Xoxoday 4.4 (263) VS. [4.8 (487)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (263) Ease Of Use 4.9 (487) Value For Money 4.3 (231) Value For Money 4.8 (432) Customer Service 4.4 (250) Customer Service 4.7 (422) ## Xoxoday alternatives [4.5 (319)](https://www.capterra.com/p/72549/Alchemer/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (82)](https://www.capterra.com/p/173343/Giftbit/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (2,894)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (2,318)](https://www.capterra.com/p/151962/SEMrush/reviews/) Starting price $139.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/153149/Rewards-Platform/alternatives/) ## FAQs about Xoxoday Overview ### What problems does Xoxoday solve? Xoxoday solves the operational friction of running employee rewards and customer incentive programs across countries by centralizing gift cards, vouchers, payouts, and redemption in one platform. HR, people operations, customer marketing, and channel teams use it to avoid vendor coordination, currency issues, manual reward distribution, and support-heavy redemption workflows. Answer based on 80 reviews Overview ### Which roles and teams benefit most from Xoxoday? Xoxoday is most used by HR teams, business managers, and executives who run employee rewards, recognition, and engagement programs at scale. Product, project, and engineering teams benefit by automating milestone-based incentives, while operations and administrative staff use it to streamline reward distribution, campaign management, and budget oversight. Answer based on 262 reviews Overview ### What company size and industries is Xoxoday built for? Xoxoday is a rewards and incentives platform built mainly for enterprises, which make up 50% of reviewers, and most common in Information Technology and Services at 27%. It also serves small and midsize businesses, each at 25%, with additional adoption in Insurance at 11% and Computer Software at 8%. Answer based on 263 reviews Features and Usability ### What are the key features of Xoxoday? Xoxoday includes core rewards and recognition features like vouchers, gift cards, reward points, and employee recognition workflows. Differentiating features include a global rewards catalog with multi-currency redemption, automated campaigns for milestones, integrations with HRMS and CRM systems, and reporting dashboards for tracking budgets, distribution, and redemption activity. Answer based on 53 reviews Integrations ### Which third-party tools and platforms does Xoxoday integrate with? Xoxoday integrates with Slack, Keka, and Microsoft Teams based on reviewer-confirmed usage, especially for internal communications and HR data sync. It also supports over 100 integrations in its catalog, including Asana, BambooHR, ActiveCampaign, ClickUp, Deel, and 6sense, spanning collaboration, HR, and workflow management tools. Answer based on 14 reviews Getting Started and Support ### What training and onboarding options does Xoxoday offer? Xoxoday provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup, webinars cover scheduled product walkthroughs, documentation offers written reference material, and videos provide self-paced learning support for teams getting started. Answer based on 1 reviews Getting Started and Support ### What customer support options does Xoxoday offer, and how do users rate the experience? Xoxoday offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as responsive, helpful, and quick to resolve issues, but some report inconsistent follow-through, automated replies, invoice and billing problems, delayed confirmations, and frustration when complex cases require repeated contact. Answer based on 39 reviews Features and Usability ### How well does Xoxoday handle gift vouchers? Xoxoday makes gift voucher distribution and redemption simple for many teams, with quick delivery, broad brand choice, and useful customization. HR, rewards, and employee engagement teams often like the catalog and reporting, though some users mention limited country options, denomination gaps, replacement issues, redemption restrictions, and uneven support experiences. Answer based on 32 reviews Features and Usability ### How does Xoxoday handle rewards across different currencies? Xoxoday supports global reward programs by letting recipients redeem rewards in local markets and giving companies flexible cross-border options. Enterprise and distributed teams value the international catalog and easier incentive delivery, though some users report confusing currency settings, conversion loss during wallet funding, regional inconsistencies, and occasional issues for new recipients. Answer based on 29 reviews ## Who uses Xoxoday? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 198 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 198 reviews Sales & Business Development 17% Sales & Business Development 17% Marketing 13% Engineering 13% IT & Software Development 11% Others 47% Top industries Based on 198 reviews Insurance 43% Information Technology and Services 29% Computer Software 10% E-Learning 10% Other 8% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reporting/Analytics 4.3 (61) 50.82% of 61 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Rewards Management 4.5 (60) 63.33% of 60 reviewers that rated this feature as important or highly important Strategize and implement rewards for returning customers, employees and other members Gift Card Management 4.4 (51) 50.98% of 51 reviewers that rated this feature as important or highly important Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Campaign Management 4.3 (49) 48.98% of 49 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Loyalty Program 4.2 (49) 38.78% of 49 reviewers that rated this feature as important or highly important Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Activity Tracking 4.5 (46) 41.30% of 46 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Xoxoday 68 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Compare key metrics for the business against prominent players in the industry Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A report showing what actions customers perform A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Record customer information, purchase history, and other notes Process of dividing customers into groups based on common characteristics Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Tools to improve and measure employee satisfaction and involvement Acknowledge and reward employees for reaching specific goals and/or for exemplary performance Tracks metrics that provide insight into how a user interacts with any interface or product Games or game-like elements to track progress and reward accomplishments Use AI to generate content in the form of text, images, videos, etc. Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Manages incentive programs such as profit sharing, stock awards, and individual bonus plans Boards that use custom metrics to show how leading performers compare to other individuals/teams Manage loyalty cards that hold rewards and promotions to incentivize customers to return Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Access software remotely via mobile devices Manage multiple campaigns in one system Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and support multiple languages A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Accept and process customer payments for products or services using hardware and software Design, communicate, and distribute incentives to perform a specific action Analyze and gain insights into data in real-time Active reporting of data and metrics Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Strategize and implement rewards for returning customers, employees and other members Search and filter data across systems to locate required information by entering keywords or certain criteria Allow users to access multiple services after entering their login credentials once Send promotional campaigns or transactional messages via text messages Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Create and manage surveys Manage sample of audience for conducting market research surveys Create and administer polls and surveys Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Review data from past periods to reveal recurring tendencies and predict future performance Get Advice We can help you find the software with the features you need. Features 4.3 (263) 4.3 Based on 263 reviews ## Pricing Value for money 4.3 (231) ### Starting price Free trial not available Value for money 4.3 (231) 4.3 Based on 231 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (250) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (250) 4.4 Based on 250 reviews ## User reviews Overall rating 4.4 Based on 263 reviews Filter by rating 5(158) 4(79) 3(17) 2(3) 1(6) Mentioned topic Sorted by most recent Bhabishya B. Founder Consumer Electronics ### "Fine but can be made better" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 May 29, 2026 Pros Their Plum product, which have massive catalogue, products from around the world, and most are instant delivered, which I like the most. Cons What I like the lease about Xoxoday, are the issue their admin panel has, always same payment related issues, which takes days to weeks to solve even a small issue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 3, 2026 Hi Bhabishya, Thank you for your 5-star review and for sharing such kind words with us. We are glad to hear that our catalogue and instant delivery experience have been a highlight for you. Your feedback on the admin panel is noted, and we truly appreciate you taking the time to share it. Thank you for choosing Xoxoday, and we look forward to continuing to support you. Warm regards, Team Xoxoday Saptarshi B. Business development Manager Staffing and Recruiting ### "One platform that brings employee engagement together" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2026 We moved from multiple tools handling surveys, gifting, and recognition separately to one platform. That alone reduced a lot of vendor management work. Employee adoption was better than expected, especially after the Slack rollout. Pros The biggest win has been removing manual work from our recognition programs. Milestones like birthdays and anniversaries are automated now. No more chasing reminders. The rewards catalogue covers multiple countries, so employees actually find options they care about. Slack and MS Teams integration means people don't need to log into a separate tool. Recognition just happens in their daily workflow. The AI nudges that flag unrecognised employees are genuinely useful. Cons There are many configuration options, which are powerful but overwhelming at first. Custom reporting needs more flexibility. You often have to download data separately instead of building views inside the platform. Support is responsive, but the resolution time for non-critical issues could be faster. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Radha S. Legal Assistant Legal Services ### "A Flexible and Scalable Rewards Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 27, 2026 Overall, my experience with Xoxoday was positive. The platform is strong in its core purpose of managing rewards, incentives, and gifting at scale. I particularly valued the breadth of reward options, global reach, and the ability to distribute incentives efficiently while maintaining visibility into tracking and redemption. It helped streamline what can otherwise be a time‑consuming administrative process. That said, there were moments where the platform felt less intuitive, especially when navigating more advanced features or customizing certain workflows. Reporting and configuration sometimes required additional effort or support. Despite this, Xoxoday remains a reliable and effective solution for organizations looking to deliver flexible, impactful reward and incentive programs, especially once users become familiar with the system. Pros What I liked most about Xoxoday was its wide variety of reward and incentive options combined with an easy‑to‑use platform. It made managing gifts, incentives, and employee or customer rewards very efficient, especially with its global catalogue and flexible redemption choices. I also appreciated how smoothly it handled distribution and tracking, which reduced administrative effort while still delivering a personalized and engaging reward experience. Cons What I liked least about Xoxoday was that some parts of the platform felt less intuitive, particularly when navigating advanced features or managing detailed reporting. At times, the user interface could feel slightly cluttered, and configuring certain reward workflows required a bit more guidance than expected. Additionally, depending on the region or reward type, availability and redemption experiences could be inconsistent, which occasionally limited flexibility. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Sivajee B. Software engineer Computer Software ### "One of the best out there" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 19, 2026 Now functionality wise perfect and found it smooth. Completely smooth operational. Working great l. Previously there was a lag now nkg observed Pros Now it’s improved a lot. Previous few functionalities are little lag. Now performance improved a lot Cons UI can be slightly better improved. Very few places felt little bit distracted or lost the flow. We can keep improvising Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Aditya S. Test Engineer Information Technology and Services ### "Best Platform to recognize the work of your Colleagues" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 1, 2025 My experience with the software has been great so far. I like how open and transparent it is in both recognizing and giving rewards to employees . It's leaderboard feature is something that really motivates employees to work even harder, But the best thing about it is the variety of gift cards available to redeem points. Pros It's rewarding system is the best thing about it. Plus the variety of gift cards it offers to employees. Customer support is also good. Cons If we don't redeem the reward points on time then the system will spam us with email to redeem the points. Switched from [TrackHR](https://www.capterra.com/p/255681/TrackHR/) Rewarding system was not that good in trackhr as compared to empuls Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Angeline A. Process lead Education Management ### "Review of the XoXo" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 January 16, 2025 It is really a good thing gift someone and also to buy Pros The prices are really exiting and easy to use Cons Can not redeem immediately using as coupon is sometime difficult Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HM Harshal M. Technical Project Manager Information Technology and Services ### "Employee Appreciation" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 10/10 January 14, 2025 Pros helps me maintain a good mood with the team and share appreciation as well. Cons It could have better mobile layouts, and is not the best when in low bandwidth network. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Sreenidhi B. Senior Executive- Inside sales Education Management ### "FOREVER Xoxoday" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 10, 2025 I had a great experience with Xoxoday. It never disappointed me. Pros Wide variety of choices, easy and instant order fastest delivery. Cons Till now had good experience, didn't face any issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BS Bhoomi S. Inside sales executive Education Management ### "Bhoomi's review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 10, 2025 It has been really great and the xoxo day platform has been super user-friendly Pros It is user friendly and lot of options to explore and select from. Cons There can be options for restaurants too Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. UT UZMA T. Senior Manager E-Learning ### "Convenience paired with Xoxo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 10, 2025 The experience is always good allows me to redeem points in good brands which are really helpful Pros the convenience is what makes me use it again and again the customer support is excellent Cons i have been using it for the last 3 years and have not faced any issues there are no disadvantages Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/153149/Rewards-Platform/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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