# Page 3 | Xoxoday Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Xoxoday the right Customer Loyalty solution for you? Explore 260 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153149/Rewards-Platform/reviews

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Xoxoday

4.4 (260)

[View alternatives](https://www.capterra.com/p/153149/Rewards-Platform/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 3 - Reviews of Xoxoday

## Showing most helpful reviews

Showing 51-75 of 260 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SHN

Sushmitha H N.  
QA 1  
Information Technology and Services  
Used the software for: 6-12 months

### "I am happy to use the empuls"

March 10, 2022

4.0

Pros

employee recognition is a good feature as well getting notifications of events and birthdays is good thing

Cons

wheneven logged in from mobile , that daily count is not adding

Review Source

Response from Xoxoday

August 4, 2022

Hello Sushmitha, Your feedback really helps us improve. Please share your ticket number with us through email or live chat with our customer support to help you out. If you need help using this site, you can reach out to live chat support anytime, and in the case of any other queries, please write to us at support@empuls.io..Thank you.

QA

Qadeer A.  
IT Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Okayyy"

March 1, 2022

5.0

Pros

Xoxo Points and posts and overall this software is good

Review Source

AP

Anand P.  
Astt. manager  
Oil & Energy  
Used the software for: 1-2 years

### "Its useful for employee engagement"

March 15, 2022

5.0

Very good

Pros

I am using this since last one year it is very easy and handy tool for employee recognition.

Cons

There is laways scope for improvement. may be added some more features

Review Source

Response from Xoxoday

August 2, 2022

Hello Anand, Your feedback really helps us improve. Yes, we are working on adding more features to our product that can help our users. If you need help using this site, you can reach out to live chat support anytime, and in the case of any other queries, please write to us at support@empuls.io.  Thank you.

RM

Rajesh M.  
Graphic Designer  
Information Technology and Services  
Used the software for: 6-12 months

### "Very helpful in getting update of professional family."

March 9, 2022

5.0

It is a great experience to having such a important tool in our every day life. Very helpful and Easy to navigate.

Pros

It is very easy to navigate, every information is categorized and cleanly displayed. It is much look like a social media platform with in colleagues. I am very happy to use.

Cons

May be it can be little bit colourful or supports with picture update.

Review Source

Response from Xoxoday

August 4, 2022

Hello Rajesh, Your feedback really helps us improve. I have passed your feedback to our internal team .If you need any help using this product, you can reach out to live chat support anytime, and in the case of any other queries, please write to us at support@empuls.io. Thank you.

GSB

Govind Singh B.  
AGM - Rewards  
Consumer Goods  
Used the software for: 2+ years

### "Scope of improvement"

June 17, 2021

3.0

Pros

Features like survey build up, live comments and peers notifications are really good and creates an impact.

Cons

Service TAT, interface is not user friendly

Review Source

Response from Xoxoday

June 23, 2021

Hi Govind, Thank you for taking the time to review Xoxoday Empuls on Capterra. Please let us know which part of the interface you found it not friendly, we will work on it. You can write to us at cs@xoxoday.com incase of any issues. We deeply value your association with us. All the best :)

VR

Verified Reviewer  
Manager Business Operations  
Information Technology and Services  
Used the software for: 2+ years

### "One of the cool rewards platform "

March 28, 2022

4.0

It's an easy and useful rewards platform. Companies can use this platform for having a simplified rewards sharing option.

Pros

Easy to use. Bulk upload of the winner. Wide variety of experiences in the catalogue. Reports on what is spent and an easy cancellation process. XOXO Points & Coupons are easy to share with the users.

Cons

Uploading a fund is a little long process and if added from a credit card 10% amount will be charged.

Alternatives considered

[Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/)[BHN Rewards](https://www.capterra.com/p/161911/Rybbon-Digital-Incentives/)

Review Source

Response from Xoxoday

August 2, 2022

Hello User, Your feedback really helps us improve. We are working on improving the process to make it faster for our users. If you need help using this site, you can reach out to live chat support anytime, and in the case of any other queries, please write to us at cs@xoxoday.com. Thank you.

Musthak M.  
MT  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Integrity and Professionalism"

September 15, 2021

5.0

Excellent Product, whatever the problem might be the solution is always there, the team works tirelessly with us in overcoming every obstacles.

Pros

1\. Upto date 2. Easy to use 3. Continuous development of the product, 4. Excellent support team 5. Simplified UI & UX design

Cons

Advanced functions are little complicated and requires assistance from the support team

Review Source

Response from Xoxoday

September 27, 2021

Thank you so much for your review, Musthak. Always a pleasure working with your team. Cheers!

VR

Verified Reviewer  
Solution Architect  
Information Technology and Services  
Used the software for: 2+ years

### "Designed to make money on expired rewards"

July 19, 2023

1.0

Pros

My employer started using this platform and sent me some rewards over past two years. Recently I noticed that $250 worth of rewards were expired few months back. I was never sent any reminder from this platform and customer support says that there is no way to get them back now. Also they did not tell me if the expired rewards were sent back to my employer or were monetized by the platform.

Cons

No customer loyalty, looks like the entire platform is designed to make money on expired rewards

Review Source

Response from Xoxoday

March 12, 2026

Hey, Thank you for taking the time to share your feedback with us! We are truly sorry for the inconvenience caused to you as this is not the experience that we strive to provide. At Xoxoday, we genuinely care about every customer’s experience, and your satisfaction is very important to us. We truly appreciate your feedback. We have made several improvements to make the redemption process more seamless and hassle-free. If you still face any issues, you may reach out to us at cs@xoxoday.com and our team will help in resolving your issue on priority. Thank you for your understanding. Best regards, Team Xoxoday.

BS

Bishwajeet S.  
Assistant Manager - Total Rewards  
Consumer Goods  
Used the software for: 1-2 years

### "Seems good platform"

June 8, 2021

5.0

Pros

Shifted from manual process to digital process, So found very useful.

Cons

Real time chat missed the most and being an admin wanted to have some special features.

Review Source

Response from Xoxoday

June 23, 2021

Hi Bishwajeet, Thank you so much for taking the time to review Xoxoday Empuls on Capterra. Glad to know you like our product and regarding chat option, we have disabled the option as we seem it as irrelevant. Please let us know what additional features you are looking for, our team will get on it. We deeply value your association with us, All the best :)

SO

Surya O.  
Sr HR Business Partner  
Internet  
Used the software for: 6-12 months

### "Great Tool"

June 14, 2021

4.0

great

Pros

\-ease of implementation -ease of operation

Cons

socializing it within the org was something we missed on.

Review Source

Response from Xoxoday

June 23, 2021

Hi Surya, Thank you for taking the time to review Xoxoday Empuls on Capterra. Our customer success team can definitely help you socialize Empuls in your organization. Reach out to your POC and we will take it ahead. You can also write to us at cs@xoxoday.com in case of any issues. We deeply value your association with us. All the best :)

AC

Aakash C.  
Associate Software Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Empuls- a one touch to connect your Team"

March 10, 2022

5.0

Very nice experience. I am very happy to use it.

Pros

Employee communication, employee engagement and Team bonding are the excellent features of Empuls software.

Cons

Empuls could arrange any sort of quiz or puzzle on a weekly basis just to make the Team bonding more stronger.

Review Source

Response from Xoxoday

August 4, 2022

Hello Akash, Your feedback really helps us improve. Yes, we are working on adding quizzes on a weekly basis to strengthen team bonding.  If you need help using this site, you can reach out to live chat support anytime, and in the case of any other queries, please write to us at support@empuls.io. Thank you.

BC

Brunda C.  
HR Manager  
Automotive  
Used the software for: 2+ years

### "Best Reward Platform "

March 1, 2022

4.0

Very good, service response is quick

Pros

User friendly tool and can be customized based on the requirements

Cons

More features can be added to the platform

Review Source

rC

rahul C.  
Yoddha Officer  
Insurance  
Used the software for: 1-2 years

### "rahul choudhary"

September 19, 2022

5.0

very good

Pros

access to login the system. very easy and comfort.

Cons

easy to access and login the product //

Review Source

VR

Verified Reviewer  
Associate Software Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Empuls Survey"

March 8, 2022

5.0

Pros

What I like the most about this software is to easily communicate with our colleagues and other members of the organization

Cons

Provide personal chatting with our colleagues in this software

Review Source

Response from Xoxoday

September 2, 2022

Hello User, Your feedback really helps us improve. If you need any help using this product, you can reach out to live chat support anytime, and in the case of any other queries, please write to us at support@empuls.io. Thank you.

NB

Nayanika B.  
HR Executive  
Information Technology and Services  
Used the software for: 6-12 months

### "Easy to use employee engagement platform "

March 9, 2022

5.0

Great experience

Pros

Recognition and rewards, employee engagement

Cons

Nothing as of now, it’s going pretty good

Review Source

Response from Xoxoday

August 4, 2022

Hello Nayanika, Your feedback really helps us improve. If you need any help using this product, you can reach out to live chat support anytime, and in the case of any other queries, please write to us at support@empuls.io. Thank you.

sS

shreyans S.  
Chief business manager  
Insurance  
Used the software for: 2+ years

### "easy to access"

August 30, 2022

5.0

wonderful experience

Pros

compass are like easy to use software and redeem point in a minute

Cons

easy to access, redeem point easy to use

Review Source

SD

Swapnil D.  
Software engineer  
Computer Software  
Used the software for: 6-12 months

### "Best tool for employee managament"

March 9, 2022

5.0

Pros

We can easily check in and check out, we can track leave easily, also there is many more options like organization structure, performance, and many more that I like most.

Cons

task ticket feature should be there so employee can easily manage there task and work progress on that particular task.

Review Source

Response from Xoxoday

August 4, 2022

Hello Swapnil, Your feedback really helps us improve. Please connect with our customer support. They will help you with your issue related to tracking. If you need any help using this product, you can reach out to live chat support anytime, and in the case of any other queries, please write to us at support@empuls.io. Thank you.

FB

Fatma B.  
SENIOR BUISNESS MANAGER  
Insurance  
Used the software for: 2+ years

### "fatma Bushra"

September 13, 2022

5.0

Superb experience is great

Pros

All types of vouchers can be used this , All the product are very good

Cons

Product is very easy to use....It Also has the facility to cash the amount

Review Source

PP

Pratikkumar P.  
Project Manager  
Telecommunications  
Used the software for: 6-12 months

### "Ultimate solution for socialization and recongnition"

March 9, 2022

5.0

overall satisfactory

Pros

easy UI online redemption at many well known platforms

Cons

all i liked most about this but i would be grateful if we can select person in one go

Review Source

Response from Xoxoday

August 4, 2022

Hello Pratikkumar, Your feedback really helps us improve. If you need any help using this product, you can reach out to live chat support anytime, and in the case of any other queries, please write to us at support@empuls.io. Thank you.

sK

sujata K.  
Senior Executive Finance  
Research  
Used the software for: 2+ years

### "XoxodaysGooddays"

June 2, 2023

5.0

Pros

uploading Import Recipients from CSV & Plum pro Report Features

Cons

did not like any features least about xoxoday on portal

Review Source

DC

Dolly C.  
Global Customer Marketing  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Improvement required - teams who are managing these softwares/backend "

June 8, 2021

1.0

Pros

Overall workflow is ok and offering match our requirement.

Cons

Limitation to customize the platform to meet audience requirement

Review Source

Response from Xoxoday

June 23, 2021

Hi Dolly, We are very sorry if we have disappointed you in anything we do. Our Compass application is a work-in-progress and will definitely try to meet your requirements. We deeply value your association with us. All the best :)

KK

Karen K.  
President  
Marketing and Advertising  
Used the software for: 6-12 months

### "Xoxoday Plum Review"

June 2, 2023

5.0

Everyone is so helpful and a pleasure to work with. They solve all customer support issues in a timely manner.

Pros

Simple to use, bulk upload to send a lot of awards at one time, tracking and redemption reporting.

Cons

Any ideas discussed has been tweaked or adjusted for future sprints.

Review Source

pK

parveen K.  
CBM  
Insurance  
Used the software for: 1-2 years

### "nice app"

September 15, 2022

5.0

very good

Pros

very good software, find commission sales related and over all good application

Cons

very good software, find commission sales related and over all good application

Review Source

MM

Manjeet M.  
Chief Business Manager  
Insurance  
Used the software for: 1-2 years

### "Compass is awesome"

September 7, 2022

5.0

Overall experience is great while using this application. This is a great tool that has many features.

Pros

Amazing application, very supportive in business growth. Easy to use and redeem the points. Overall having great experience.

Cons

Sometimes the application does not work properly and hangs up.

Review Source

DS

Dharamsingh S.  
Associate team leader  
Information Technology and Services  
Used the software for: 2+ years

### " Xoxoday is awesome"

March 1, 2022

5.0

Appreciating the employees good work by nominating is a great way to motivate. Xoxoday made it easy. Love it

Pros

Appreciating the employees good work by nominating is a great way to motivate.

Cons

None as far as I think.. Everything seems perfect to me 😊

Review Source

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