# Page 4 | Xoxoday Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Xoxoday the right Customer Loyalty solution for you? Explore 260 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153149/Rewards-Platform/reviews

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Xoxoday

4.4 (260)

[View alternatives](https://www.capterra.com/p/153149/Rewards-Platform/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 4 - Reviews of Xoxoday

## Showing most helpful reviews

Showing 76-100 of 260 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MN

Mugdha N.  
HR Manager  
E-Learning  
Used the software for: 2+ years

### "An HR's best friend from an EEA POV !"

June 14, 2021

5.0

AWESOME! I have introduced XOXODAY in 3 different organizations I have worked for. Just to clarify, no freebies given to me from XOXODAY. :) I introduced it because I love it.

Pros

Best feature is the - wide range of brand associations, really gives a free hand to employees to chose from. Next best feature is the platform in itself. Very easy to use & user-friendly !

Cons

Nothing for me to mention. Its a great product!

Reason for choosing Xoxoday

NA

Review Source

Response from Xoxoday

June 23, 2021

Hi Mugdha, Thank you for taking the time to review Xoxoday Plum on Capterra. Thank you so much for all the support! Such feedback helps us motivate better to provide even more delightful products. We deeply value your association with us. All the best :)

KK

Kundan K.  
Head - HR  
Investment Management  
Used the software for: 6-12 months

### "Happy with Xoxoday Plum & Empuls"

June 9, 2021

5.0

Excellent

Pros

Integration with Zoho People, Ease of rewarding or recognizing, survey platform, monthly engagement ideas

Cons

Graphics can improve - it will enhance the user experience or engagement - we can take a leap out of Workplace by Facebook.

Review Source

Response from Xoxoday

June 23, 2021

Hi Kundan, Thank you for taking the time to review Xoxoday products on Capterra. We deeply value your association with us. All the best :)

LB

Lori B.  
teacher  
Education Management  
Used the software for: Less than 6 months

### "So terrible"

October 20, 2022

1.0

Pros

Glitchy. Not user friendly at all. Terrible, horrible, awful.

Cons

Everything. Nothing to like about this product.

Review Source

Response from Xoxoday

March 12, 2026

Hey Lori, Thank you for taking the time to share your feedback with us! We are truly sorry for the inconvenience caused to you as this is not the experience that we strive to provide. At Xoxoday, we genuinely care about every customer’s experience, and your satisfaction is very important to us. We truly appreciate your feedback. We have made several improvements to make our solutions and offerings more user friendly, seamless and hassle-free to avoid any glitch or delays. If you still face any issues, you may reach out to us at cs@xoxoday.com and our team will help in resolving your issue on priority. Thank you for your understanding. Best regards, Team Xoxoday.

TL

Tina L.  
Manager HR  
Airlines/Aviation  
Used the software for: 1-2 years

### "JPPLReview"

October 15, 2019

3.0

Rewards and recognition Service award Birthdays

Pros

great customer support team and proactive support now

Cons

less features and functions low Engagement on the platform

Alternatives considered

[Darwin](https://www.capterra.com/p/81130/Darwin/)[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)

Reason for choosing Xoxoday

\- local customer care support - More features as compare to other but not up to market speed - service awards

Review Source

Response from Xoxoday

June 17, 2020

Thank you for your insightful Feedback. We value your association with us! -Team Xoxoday

MR

Madishetti R.  
GENERAL LEDGER  
Accounting  
Used the software for: 6-12 months

### "Easy to Access"

February 28, 2022

5.0

Easy to use and will find out the friends anniversary birthday dates. Its a friendly useful application.

Pros

Friendly moving and easy to access with different tabs.

Cons

the software is working good and easy friendly access.

Review Source

NV

Nidhi V.  
HR Manager  
Chemicals  
Used the software for: 1-2 years

### "Engaging Software"

October 15, 2019

5.0

Great! The team is prompt and helpful

Pros

The software is very engaging. It has brought transparency to our Reward & Recognition which motivates employees to perform better in order to view their names on the page.

Cons

We can only reward points. Would appreciate if a service of rewarding with gifts is introduced i.e. instead of giving 1000 points to someone if I can give them a movie voucher.

Reason for choosing Xoxoday

The XOXO team was very enthusiastic and offered us good deal.

Review Source

Response from Xoxoday

June 17, 2020

Thank you for your insightful Feedback. We'll work on it. We value your association with us! -Team Xoxoday

jA

javier A.  
Administrativo  
Accounting  
Used the software for: 1-2 years

### "Programa para supervision datos ventas"

March 15, 2023

3.0

Me ha permitido controlar mejor la gestión de ventas

Pros

facilidad uso en la interfaz del programa.

Cons

Errores de fallos de sincronización sistema

Review Source

Response from Xoxoday

March 12, 2026

Hey Javier, Thank you for taking the time to share your feedback with us! We are truly sorry for the inconvenience caused to you as this is not the experience that we strive to provide. At Xoxoday, we genuinely care about every customer’s experience, and your satisfaction is very important to us. We truly appreciate your feedback. We have made several improvements to make our solutions and offerings more seamless and hassle-free to avoid any system synchronization failure errors or technical glitch. If you still face any issues, you may reach out to us at cs@xoxoday.com and our team will help in resolving your issue on priority. Thank you for your understanding. Best regards, Team Xoxoday.

SH

Shubhamoy H.  
Intern  
Education Management  
Used the software for: 6-12 months

### "Build a Winning Culture"

May 19, 2020

5.0

The experience has been surreal, and I would highly recommend this software to my peers. Take a look for yourself https://www.xoxoday.com/empuls-home/empuls

Pros

With just one tool you'll be able to perform on multiple verticals. Be it, motivating your employees, empowering them through feedback and surveys or recognizing their achievements and rewarding them for the same. It allows you to follow a tested strategy of Plan, Act, Check, and Do. The rewards platform is another great story specifically tailored for each kind of employee.

Cons

No tool is perfect as such, but not a lot many cons come to my mind while posting this review.

Review Source

Response from Xoxoday

June 17, 2020

Thank you so much for the Feedback . We deeply value your association with us! - Team Xoxoday

SG

Saurabh G.  
SDM  
Information Technology and Services  
Used the software for: 1-2 years

### "Great services and products"

May 23, 2023

4.0

Over all good services

Pros

fastest and accurate solutions, IT features are rightly enabled

Cons

More instructions and checks to be implemented

Review Source

SG

Sayoni G.  
Senior Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Used it as an end user"

March 9, 2022

5.0

Pros

Ease of use for a first time user and navigation was on point.

Cons

Have not used it in detail to provide input on the cons.

Review Source

Response from Xoxoday

August 4, 2022

Hello Sayoni, Thank you for reviewing us. If you need assistance using this site, you can contact live chat support at any time, and if you have any other questions, please email us at cs@xoxoday.com. Thank you.

Edlyn Candice C.  
Outreach Strategist  
Information Technology and Services  
Used the software for: 6-12 months

### "Easy to use engagement platform for employees"

January 25, 2022

5.0

Nothing in specific that I disliked but the mobile platform can be a bit faster.

Pros

The option to send redeemable rewards points is probably the best thing about Empuls. There is also a large marketplace to redeem those points and it has a lot of options.

Cons

Nothing in specific that I disliked but the mobile platform can be a bit faster.

Review Source

Response from Xoxoday

July 29, 2022

Hi Edlyn, Thank you so much for taking the time to review Xoxoday Empuls on Capterra. Glad to know that you liked the rewards points of Xoxoday Empuls. We deeply value your association with us. All the best :)

AA

Abhishek A.  
Account payable executive  
Telecommunications  
Used the software for: 2+ years

### "Good experience "

June 9, 2021

4.0

Really good

Pros

Product is very easy to use and very much self explanatory

Cons

Need to more focus on data analysis reports.

Review Source

Response from Xoxoday

June 23, 2021

Hi Abhishek, Thank you for taking the time to review Xoxoday Empuls on Capterra. We are going to release a new version of our report in the month of July 2021, stay tuned! We deeply value your association with us. All the best :)

ZM

Zarmeena M.  
Operations executive  
Information Technology and Services  
Used the software for: 6-12 months

### "Xoxoday Plum - buying made simple"

June 17, 2021

3.0

Pros

The entire process is simple, and easy to understand. The voucher catalog is also right there, making it easier to search for details about the brands. The instant vouchers are usually generated and sent to the email address very quickly.

Cons

Sometimes, the platform takes longer to load. It has also generated the same order twice at one occasion. But these issues are not recurring.

Review Source

Response from Xoxoday

June 23, 2021

Hi Zarmeena, Thank you for taking the time to review Xoxoday Plum on Capterra. Sorry you had to go through those issues. Glad those aren't recurring. If an issue persists, please write to cs@xoxoday.com, our team will be on the case immediately. We deeply value your association with us. All the best :)

NS

Nidhi S.  
Finance Executive  
Information Technology and Services  
Used the software for: 6-12 months

### "Xoxo Code Review"

May 30, 2023

3.0

Pros

Large Variety of brans associated with Xoxoday. Customization available

Cons

The Xoxoday platform is not working properly sometimes due to technical glitch this result in delay

Review Source

Response from Xoxoday

March 12, 2026

Hey Nidhi, Thank you for taking the time to share your feedback with us! We are truly sorry for the inconvenience caused to you as this is not the experience that we strive to provide. At Xoxoday, we genuinely care about every customer’s experience, and your satisfaction is very important to us. We truly appreciate your feedback. We have made several improvements to make our solutions and offerings more seamless and hassle-free to avoid any technical glitch or delays. If you still face any issues, you may reach out to us at cs@xoxoday.com and our team will help in resolving your issue on priority. Thank you for your understanding. Best regards, Team Xoxoday.

VR

Verified Reviewer  
Decision analytics Associate  
Management Consulting  
Used the software for: 6-12 months

### "Reward allocator"

May 28, 2020

5.0

Xoxoday never ceases to amaze with such amazing products. Easy to set up yourself and friendly to navigate.

Pros

The key to hard working employee is timely and resonable rewards. But as an employer it is really difficult to dispense incentives at the right time to the right person. Xoxoday compass is of great help to such directionless souls. With a friendly interface and realtime monitoring through challenges and leaderboard regularly keep the people aware of where they stand and hope much they could improve. Insights are collated and presented in a visually appealing dashboard. All these high impact features with a very low price tag to pay.

Cons

Nudges and notification is one part that I like the most and would also be happy to observe a few additions . One that I expect to have would be like tailored suggestions to reach individual to reach their target.

Review Source

Response from Xoxoday

June 16, 2020

Thank you for your insightful Feedback. We value your association with us! -Team Xoxoday

SG

Saurabh G.  
Lead Consultant  
Automotive  
Used the software for: 6-12 months

### "Nice Product"

March 8, 2022

4.0

Overall it was nice experience.

Pros

The awards. and. recognitions are easy and are varied.

Cons

Updating. comments and posts are. not that easy and at times give errors

Review Source

Response from Xoxoday

September 2, 2022

Hello Saurabh, Your feedback really helps us improve. If you need any help using this product, you can reach out to live chat support anytime, and in the case of any other queries, please write to us at support@empuls.io. Thank you.

PB

Palak B.  
HR-Technical Recruiter  
Information Technology and Services  
Used the software for: 6-12 months

### "Best app for appreciating employees"

March 9, 2022

5.0

Pros

Easy to use Good UI Surveys can be done easily

Cons

More vouchers can be added Rest is fine

Review Source

Response from Xoxoday

August 4, 2022

Hello Palak, Your feedback really helps us improve. We have added so many new vouchers for our users. If you need any help using this product, you can reach out to live chat support anytime, and in the case of any other queries, please write to us at support@empuls.io. Thank you.

VR

Verified Reviewer  
Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "XOXO - Good for Recognitions and Rewards"

November 16, 2022

5.0

Great

Pros

XOXO day help ease of rolling out rewards and discounts for the employees in terms of gift cards.

Cons

I can't think of much, the software serves its purpose

Alternatives considered

[Vantage Circle](https://www.capterra.com/p/167264/Vantage-Circle/)

Reason for choosing Xoxoday

We use both

Review Source

SV

Sudha V.  
QA  
Information Services  
Used the software for: 2+ years

### "Good"

December 2, 2019

5.0

Good

Pros

Easy of use, User need to not singup first in-order to user.

Cons

I am unable to change the primary mail id.

Review Source

Response from Xoxoday

May 15, 2020

Thank you for taking the time to review us. Xoxoday products are designed to provide a seamless user experience. Please do reach out to us at cs@xoxoday.com to solve your issues.

AG

Atma G.  
Senior Mgr  
Hospital & Health Care  
Used the software for: 2+ years

### " Giftxoxo Rewards Platform Review"

October 10, 2019

4.0

Great

Pros

Ease of use and the way one can navigate through the portal without much hassle.

Cons

Nothing as such. However something can be improved on the end side.

Reason for choosing Xoxoday

it was better

Review Source

Response from Xoxoday

June 17, 2020

Thank you for your insightful Feedback. We value your association with us! -Team Xoxoday

gA

gilbert A.  
Welder  
Plastics  
Used the software for: 2+ years

### "Great software"

March 7, 2022

5.0

It's a great product

Pros

Easy you use. Gifts cards are lots of selections

Cons

Sometime description of gift hard hard to read with some white letters reflection. Need to use better colors in words for background

Review Source

SY

Syama Y.  
CEO  
Information Technology and Services  
Used the software for: 6-12 months

### "Xoxo day review "

April 19, 2019

5.0

1\. It really Solved the hassle of contacting Multiple vendors and providing KYC across 2. Placing Terms and Conditions against each gift voucher is awesome. 3. One stop solution for all the redemption needs .

Pros

Easy to use and integrate. Great number of vendors and options to chose Very simple interface

Cons

The name labels in the interface are little confusing if I want to add existing Company points to my rewards. Some fine tune required

Review Source

Response from Xoxoday

May 13, 2020

It's so great to hear your feedback! Yes, Xoxoday Plum reduces the hassle of contacting multiple vendors with a lot of options. Thank you! Happy Rewarding.

RW

Roshanda W.  
Assistance teacher  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Review"

May 24, 2023

5.0

Pros

I use this because of a Website I use. The person help me.

Cons

I just had problem receiving my gift card. That was taking care of.

Review Source

PK

Pankaj K.  
Devlopment  
Information Technology and Services  
Used the software for: Less than 6 months

### "Empuls"

March 9, 2022

5.0

Pros

Easy to use , and friendly with the employee

Cons

Notification of others appreciation come again and again

Review Source

Response from Xoxoday

August 4, 2022

Hello Pankaj, Your feedback really helps us improve. Please connect with our customer support team for this notification repetition issue. If you need any help using this product, you can reach out to live chat support anytime, and in the case of any other queries, please write to us at support@empuls.io. Thank you.

BM

Bineesh M.  
Senior Manager - HRBP, HRIT & PMS  
Telecommunications  
Used the software for: 6-12 months

### "Good deal for rewards and recognition!"

June 17, 2021

5.0

Great product which solved our requirement for Rewards and recognition

Pros

We have integrated Xoxoday with our HRMS tool. Due to this, gifting and claiming gifts is seamless. They also have a wide range of gifts to be chosen from which can be claimed via the points which we assign.

Cons

None. There were some additional features which we wanted. This was available in their other product - Empuls

Review Source

Response from Xoxoday

June 23, 2021

Hi Bineesh Thank you for taking the time to review Xoxoday Plum on Capterra. Glad to know our products have been very helpful to your company. We deeply value your association with us. All the best :)

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