# Page 5 | Xoxoday Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Xoxoday the right Customer Loyalty solution for you? Explore 260 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153149/Rewards-Platform/reviews

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Xoxoday

4.4 (260)

[View alternatives](https://www.capterra.com/p/153149/Rewards-Platform/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 5 - Reviews of Xoxoday

## Showing most helpful reviews

Showing 101-125 of 260 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Founder-Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Brightens my days"

July 24, 2022

5.0

Smooth and hassle free

Pros

I came across this system as I started receiving rewards from a survey site. The whole was so smooth, from redeeming the reward to reward cash deposited into my digital wallet. You just redeem and forget and let the software do the needful in the given time frame. Twice, there was some glitch in my digital wallet and my redeemed points were duly reverted back to the survey site and my points balance on it was automatically updated. It's smooth and hassle free.

Cons

I can't think of any as I am the end user.

Review Source

Response from Xoxoday

August 2, 2022

Hello User, Your feedback really helps us improve. If you need help using this site, you can reach out to live chat support anytime and in case of any other queries please write to us at cs@xoxoday.com..Thank you.

VR

Verified Reviewer  
Quality Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Most useful and easy to use!!!"

April 3, 2020

5.0

Pros

I really love XoXo being using as part of rewarding in our company as it is very easy to use those point in numerous number of partners that they have to convert into coupons!!! I love these as every point thatwe earn we can convert into useful things that we can select based on our choice :)

Cons

Nothing much that I feel issue with Xoxo...everything is awesome....

Review Source

Response from Xoxoday

April 21, 2020

Thank you for taking the time to review us! We are thrilled to know that you love the platform and the rewards. It's feedback like yours keep us motivated. All the best! :)

PD

Prasun D.  
Project Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Nice Product"

March 9, 2022

5.0

Very Good

Pros

Nice tools for team appreciation and collaboration.

Cons

Nothing as of now. Please include Amazon Coupon redeem options.

Review Source

Response from Xoxoday

August 4, 2022

Hello Prasun, Your feedback really helps us improve. The Amazon coupon to redeem potions is there .If you need any help using this product, you can reach out to live chat support anytime, and in the case of any other queries, please write to us at support@empuls.io. Thank you.

PR

Parthasarathy R.  
Sr Associate Accounts  
Pharmaceuticals  
Used the software for: 6-12 months

### "Xoxoday---- The ray of lightining in E Commerce"

March 1, 2022

4.0

Marvelous.

Pros

It is easy to select the vendors from the list. Various ranges of products can be viewed and picked before selection. It is user friendly. Even a layman can use by going thru the software with or without others assistance. Customer service executives are polite in answering; albeit the questions are irritable.Customer centricity is the main focus.

Cons

Initially I had a problem of using xoxoday. I called the customer service desk and got the inputs how to use. Instead if they would have given the instruction how to use, it will be of much help.

Review Source

Krithika R.  
Test Engineer  
Information Technology and Services  
Used the software for: I used a free trial

### "Xoxo is the best !"

March 8, 2022

5.0

Pros

It works great. When a xoxo card is been provided it provides lot of options to claim the gift.

Cons

Sometimes the gift card add-on does not work, Then we have to contact the customer care, these things can be avoided

Review Source

Response from Xoxoday

August 4, 2022

Hello Krithika, Thank you for reviewing us. We are sorry that you faced the problem of adding the gift cards. I will pass them to our internal team to look into the issue. If you need assistance using this site, you can contact live chat support at any time, and if you have any other questions, please email us at cs@xoxoday.com. Thank you.

kS

kranthi S.  
HR Advisor - India  
Information Technology and Services  
Used the software for: 1-2 years

### "Feedback for XOXODAY PLUM tool"

June 9, 2021

4.0

ITS REALLY GOOD

Pros

I like the ease of sending/customising vouchers and campaigns as per my team's or org's need. And moreover the reporting is very intuitive, however would need some additions though.

Cons

Gamification is a little poor, and we always have to click download pictures the moment we get xoxo mails to our outlook, so that integration can be improved.

Reason for choosing Xoxoday

My first choice was PLUM, dint try rest, dont want to as of now. PLUM WORKS WELL for my needs.

Review Source

Response from Xoxoday

June 23, 2021

Hi Kranthi, Thank you for taking the time to review Xoxoday Empuls on Capterra. We deeply value your association with us. All the best :)

OPM

Om Prakash M.  
Senior Business Maneger  
Insurance  
Used the software for: 2+ years

### "Compass Review"

September 15, 2022

4.0

it is the best suportin apps it will help to make secure our money, i look like very nice tool.I sugest to update time to time and make more productive for all organization.

Pros

it seem in future it will run very easy,

Cons

it is the best suportin apps it will help to make secure our money, i look like very nice tool.

Review Source

RK

Richard K.  
System Engineer  
Automotive  
Used the software for: 2+ years

### "Review for KPIT Rewards"

June 12, 2023

5.0

Pros

I've really only used Xoxoday once. to claim my reward at Lowes. Once Customer support helped me out, I was able to successfully redeem my points. However, I'm not terribly IT savvy and the app wasn't very intuitive (at least my experience).

Cons

The flip side of above. Also, it seemed that the support team was reluctant to have a face to face discussion. Everything was electronic. It was very frustrating to not have a human being to whom I could describe my problem.

Review Source

Elvin E.  
Healthcare Assistant  
Staffing and Recruiting  
Used the software for: I used a free trial

### "Outstanding Site "

October 31, 2023

5.0

My overall experience was very great and positive because of their fast and proactive actions to their customer and users. I would say that this site deserves a very good ratings.

Pros

Xoxoday is very active and one of the best site for gift cards, my experience with this site are extremely exceptional their customer support are very helpful and accomodating. I will recommend this site because it is very user friendly and helpful site.

Cons

Nothing I can say about the Cons just a positive of Xoxoday.

Review Source

PSN

Pillai Sivakumar N.  
BM  
Insurance  
Used the software for: 1-2 years

### "All in one app"

September 12, 2022

5.0

Overall its a good one for the employees to see their performance and acievments

Pros

We can see the contest and the achievement we have done . Live on going Programs and our performance till date

Cons

The feature of converting the points to Vouchers. in a very easy and convenient way.

Review Source

PH

Payal H.  
Sales  
Insurance  
Used the software for: 1-2 years

### "Good"

September 23, 2022

5.0

I like to use receive incentive .

Pros

Notification , Team List and information about next contest

Cons

Commission, information and team list for one app

Review Source

TK

Tushar K.  
Software Engineer  
Warehousing  
Used the software for: 6-12 months

### "Xoxoday: very useful website"

March 15, 2022

4.0

The overall experience is really great as there is a huge variety of options to choose from and the website is easy to access as well.

Pros

The most useful feature was to be able to buy coupons for a variety of online platforms like amazon, flipkart, paytm, udemy, uber, etc. The website interface is very user friendly and easy to navigate.

Cons

There are no vouchers that can be claimed for gaming platforms like epic games, steam. The delivery of some coupons could be done faster.

Review Source

Response from Xoxoday

August 2, 2022

Hello Tushar, Your feedback really helps us improve. We are working on adding vouchers for gaming platforms for our users.  If you need help using this site, you can reach out to live chat support anytime, and in the case of any other queries, please write to us at cs@xoxoday.com.  Thank you.

BG

Berolla G.  
SRO  
Insurance  
Used the software for: 1-2 years

### "Good "

September 12, 2022

4.0

Good and best

Pros

Everything is good and excellent software.

Cons

Notification anything is highlighted. And searching easy fast track software.

Review Source

VS

Vivek S.  
BPHR  
Information Technology and Services  
Used the software for: 1-2 years

### "Nice Product with ease of doing"

June 17, 2021

4.0

Its good and I liked it very much personally.

Pros

Ease of handling, customer support service. Whenever we stuck anywhere we get the required help from XOXO team.

Cons

Need to have bifurcations in budget that we newly recharge with. For eg; if we have recharged plum with 1 lac and after few days we put some more amount say 1.5 lacs then it should have two different trackers showing utilization of each recharge which will be really helpful.

Reason for choosing Xoxoday

Easy to use, very nice customer service

Review Source

Response from Xoxoday

June 23, 2021

Hi Vivek, Thank you for taking the time to review Xoxoday Plum on Capterra. We are working on improving our reports and analytics section. You can expect an update in the mid July 2021. Stay tuned! We deeply value your association with us. All the best :)

AR

ANITHA R.  
SENIOR EXECUTIVE - FINANCE  
Market Research  
Used the software for: 2+ years

### "AUTHENTIC FEEDBACK"

December 3, 2019

4.0

ONCE I HAD SOME ISSUE WITH THE PRODUCT AND THE CUSTOMER SUPPORT DELAYED IN RESPONDING. NOW THEY REPLY INSTANTLY TO MY EMAILS. HAPPY WITH THIS.

Pros

PLUS POINT IS IT HAS VARIETY OF OPTIONS TO CHOOSE.

Cons

ONCE I HAD A BAD EXPERIENCE WITH THE CUSTOMER SUPPORT WHICH I DIDN'T LIKE. BUT NOW THEY HAVE IMPROVED A LOT.

Reason for choosing Xoxoday

IT HAS VARIETY OF OPTIONS TO CHOOSE AND SERVICE IS GOOD.

Review Source

Response from Xoxoday

May 15, 2020

Thank you for taking the time to review us. Glad to know that you had a good experience with our cs teams. Please do reach out to us at cs@xoxoday.com if you face any further issues.

RR

Ragesree R.  
TECHNICAL SUPPORT ENGINEER  
Information Technology and Services  
Used the software for: Less than 6 months

### "Empuls - EMPLOYEES CONNECT WITH MANAGEMENT"

February 28, 2022

5.0

Pros

EASE OF USE, Employee Friendly, Encouraging.

Cons

There is nothing such like that till now.

Review Source

KJ

Kunl J.  
HR Associate  
Events Services  
Used the software for: 6-12 months

### "Great prouduct and very user friendly "

May 23, 2023

5.0

Pros

Reports and insights Easy to useCan track the budget and manage funds

Cons

Sometimes system shows error message while redeeming

Review Source

JD

Jitender D.  
Manager  
Computer Software  
Used the software for: 2+ years

### "Empuls very useful"

March 15, 2022

4.0

Pros

one-stop solution for all the vendors. Love it. we can buy vouchers for any product

Cons

Not right now. I am very happy with all the features.

Review Source

Response from Xoxoday

August 2, 2022

Hello Jitender, Your feedback really helps us improve. If you need help using this site, you can reach out to live chat support anytime, and in the case of any other queries, please write to us at support@empuls.io.  Thank you.

AKN

Anil Kumar N.  
EXECUTIVE NPA & ARD CELL  
Financial Services  
Used the software for: Less than 6 months

### "Best Software ever served"

April 27, 2023

5.0

Pros

Real time data is very helpful to access

Cons

I think the aspects of branding is least

Review Source

CS

Chaithra S.  
Senior Technical support engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Review"

February 28, 2022

5.0

Pros

I like this software as it is user friendly and voucher codes would be shared immediately and can purchase without any downtime

Cons

I did not notice anh cons as of now Just want to confirm it is secure

Review Source

Response from Xoxoday

August 4, 2022

Hello Chaithra, Your feedback really helps us improve. Your concern is about whether our product is secure or not, so the answer is yes. We have a strong policy about no data breachng of our users' data. If you need help using this product, you can reach out to live chat support anytime, and in the case of any other queries, please write to us at cs@xoxoday.com..Thank you.

VR

Verified Reviewer  
Digital Panel Manager  
Market Research  
Used the software for: 1-2 years

### "Nice and easy to use product"

May 1, 2019

4.0

overall good, I think you provide a service which is better than other companies we've tried. A bit more focus on customer service and not only on sales and upselling would be appreciated

Pros

Easy to pull reports, different features can be implemented upon request

Cons

discount % on gift cards - we had a few issues with the API that took some time to be resolved and a few level of escalation

Review Source

Response from Xoxoday

May 15, 2020

Thank you for taking the time to review us. Glad to know about your experience with Xoxoday. We have undergone many changes in terms of products, cs, structure etc. to provide a seamless experience to our users. Please do reach out to us cs@xoxoday.com in case any issues.

AG

Ashutosh G.  
Sr Manager  
Computer Software  
Used the software for: 1-2 years

### "Effective global rewards platform"

June 14, 2021

5.0

It has been good experience so far. Specially in covid times it was useful to continue the RnR programs.

Pros

This enables seamless rewards for your global teams without thinking about borders and different currencies and logistics issues

Cons

Platform interface can be more user friendly specially the admin pages and reports

Review Source

Response from Xoxoday

June 23, 2021

Hi Ashutosh, Thank you for taking the time to review Xoxoday Plum on Capterra. We are working on a new and indepth reports and analytics page for admins. We will let you know as soon as it is deployed. We deeply value your association with us. All the best :)

SV

Shubha V.  
Customer Success Executive  
Information Technology and Services  
Used the software for: I used a free trial

### "Empuls-implified!"

June 9, 2021

3.0

Pros

As my title for the review explains, it simplifies managing your employee engagement, rewarding, providing them perks & benefits and recognition.

Cons

Nothing much comes to my mind while writing this. However, I look forward for refreshing UI.

Review Source

Response from Xoxoday

June 23, 2021

Hi Shubha, Thank you for taking the time to review Xoxoday Empuls on Capterra. Thank you for the encouraging words! Our team is working on providing a refreshing UI. Stay tuned! We deeply value your association with us. All the best :)

DM

Divya M.  
HR  
Information Technology and Services  
Used the software for: 1-2 years

### "Best gifting option for your employees"

May 3, 2019

5.0

Pros

It's easy to use and useful for your employees. Xoxoday has plethora of vouchers/ gifts to choose from, which enables employees to use the gifts as per their needs and not as per your choice. Easy to redeem and has a good customer support service.

Cons

None so far. Interestingly this form is not allowing me to submit the above text alone, its compelling me to write more in this field! Honestly, I have no cons to write!

Review Source

Response from Xoxoday

May 15, 2020

Thank you for taking the time to review us. We are glad that Xoxoday has been super helpful in your company. Please do reach out to us at cs@xoxoday.com incase any issues.

cC

clinton C.  
manager  
Education Management  
Used the software for: Less than 6 months

### "best thing happend for sales team"

February 21, 2023

5.0

yes it has been a great treat using the app will definitely recommnend anyone

Pros

you can track overall performance of sales in every quarter and track overall team performance

Cons

ui can be improved flows and customer experience while using the app can be improved

Review Source

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