# Page 6 | Xoxoday Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Xoxoday the right Customer Loyalty solution for you? Explore 260 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153149/Rewards-Platform/reviews

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Xoxoday

4.4 (260)

[View alternatives](https://www.capterra.com/p/153149/Rewards-Platform/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 6 - Reviews of Xoxoday

## Showing most helpful reviews

Showing 126-150 of 260 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PS

Praburam S.  
Customer Marketing Specialist  
Information Technology and Services  
Used the software for: 6-12 months

### "Highly suggested for International rewards and gift management"

June 8, 2021

5.0

Pros

We primarily use it for rewarding customer advocates in 30+ different countries. The best part of Xoxo Plum is that the end user can receive the gift card for any of the services listed in his country. This will eliminate the regional currency problem that companies face while running a high scale reward program

Cons

Customisation options are decent enough but needs improvement. Reply-to email should be customized by the end-user.

Alternatives considered

[Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/)

Review Source

Response from Xoxoday

June 23, 2021

Hi Praburam, Thank you for taking the time to review Xoxoday Plum on Capterra. Can you elaborate on what email customization you are talking about?You can write to us at cs@xoxoday.com in case of any issues. We deeply value your association with us. All the best :)

LK

Lukasz K.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great and affordable "

June 8, 2021

5.0

It’s a great software - best we ever used.

Pros

It’s a very accessible way to manage rewards that are ethical which is very important for us to choose and predetermine the retail partners that are aligned with our policies.

Cons

It seems to be quite confusing to new recipients. Maybe more explanation to new users. Topping up led to some issues due to conversion through the Indian currency but I am told this is being addressed.

Reason for choosing Xoxoday

Giftpay was again limiting to us on ethical grounds and didn’t allow us to pre-approve the companies and only permitted big corporates and not small retailers.

Review Source

Response from Xoxoday

June 23, 2021

Hi Lukasz, Thank you for taking the time to review Xoxoday Plum on Capterra. We deeply value your association with us. All the best :)

RK

Rasna K.  
Senior Engineer - IT  
Computer Software  
Used the software for: 2+ years

### "My experience on Xoxoday"

March 9, 2022

5.0

It is great overall!

Pros

The e-vouchers are readily available and are generated within minutes that make this app a great place to buy any vouchers that we may require.

Cons

Initially, I did notice that Amazon and Flipkart vouchers used to be in expired state when I tried buying which got resolved later but was inconvenient at that time.

Review Source

Response from Xoxoday

August 4, 2022

Hello Rasna, Thank you for reviewing us. Glad to hear that your issue has been resolved on time. If you need assistance using this site, you can contact live chat support at any time, and if you have any other questions, please email us at cs@xoxoday.com. Thank you.

VR

Verified Reviewer  
Director  
Computer Software  
Used the software for: 6-12 months

### "Important tool for employee engagement"

December 15, 2023

5.0

Pros

Empuls has great features for employee engagement and encouragement. Their gifting options for festivals such as Diwali and new year makes life easier

Cons

Implementation support was minimal from the company.

Review Source

KK

Komalpreet K.  
Merchandise manager  
Apparel & Fashion  
Used the software for: 1-2 years

### "Overall a good experience"

September 29, 2021

4.0

Pros

It is very user friendly and easy to use for the price that it costs. And definitely serves the purpose. We are using it for the sales monitoring and it definitely reduces the toil to half.

Cons

Nothing that I don't like. So far it's beena good experience!

Review Source

Response from Xoxoday

October 12, 2021

Hi Komal, Thank you so much for your wonderful review. It is a great pleasure working with you and your team. Cheers to you!

VR

Verified Reviewer  
Senior Associate  
Telecommunications  
Used the software for: 1-2 years

### "Very Useful Tool for Online Purchases"

March 8, 2022

4.0

Pros

Xoxoday is a good tool for using the points that you get from your company to make purchases online. It has tie-ups with a number of well-known brands, thereby offering a range of choices to the customer.

Cons

Nothing that comes to mind. I hope Xoxoday keeps up with evolving consumer choices in the years to come.

Review Source

SSS

Sowmya Shree S.  
Customer Experience Associate  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Useful "

June 2, 2023

4.0

Pros

The processes are quick and works fairly as promisedRedemption/ Delivery processes are well explained

Cons

The website goes blank when logged in, doesn't ever work on m-web/ desktop/ incognito.

Review Source

SM

Surinder M.  
BM  
Insurance  
Used the software for: 6-12 months

### "good app"

September 13, 2022

4.0

good

Pros

my earning and my team gift and award overall gud experience

Cons

good aap user friendly and useful app

Review Source

DJ

Durvesh J.  
Specialist - Accounts & Finance  
Information Technology and Services  
Used the software for: 1-2 years

### "Awesome Product!"

June 8, 2021

4.0

Overall experience great.

Pros

The process of redeeming gift is very easy

Cons

The options for redeeming the gift code are few.

Review Source

Response from Xoxoday

June 23, 2021

Hi Durvesh Thank you for taking the time to review Xoxoday Plum on Capterra. We deeply value your association with us. All the best :)

MM

Mani M.  
Clerk  
Writing and Editing  
Used the software for: Less than 6 months

### "Genuine customer service "

March 28, 2024

5.0

Pros

Response through mail Quickley and solve the problem within hours if we have a problem and sending gift cards quickly

Cons

Website slow sometimes running huge members paricipate in website

Review Source

VJ

Vijay J.  
Manager - Marketing Operations  
Construction  
Used the software for: 2+ years

### "Pros and Cons"

April 22, 2019

5.0

Very good except the process of utilising card and the charges on each utilisation

Pros

Flexibility of usage among various websites and companies.

Cons

steps in usage is not simple. Quite lengthy procedure.

Review Source

Response from Xoxoday

May 15, 2020

Thank you for taking the time to review us. Xoxoday products have undergone many UI/UX changes in the recent past to provide a seamless user experience. Please re-visit and let us know your experience.

MKP

Manoj Kumar P.  
Software Developer  
Computer Software  
Used the software for: 2+ years

### "My review"

February 28, 2022

4.0

Very good

Pros

Your customer support team, they rock! They could give me an exception for my unused credits.

Cons

Search is not upto the mark, and page loading time is very expensive , products do not load fast enough to access.

Review Source

UK

Umesh K.  
Sr Manager Administartion  
Information Technology and Services  
Used the software for: 1-2 years

### "Great Platform"

March 3, 2022

5.0

Amazing Experience

Pros

Ease of Work and platform is good and for employees also

Cons

Can we make ordering process more simplier

Alternatives considered

[Amazon Seller Tool](https://www.capterra.com/p/207954/Amazon-Seller-Tool/)

Reason for choosing Xoxoday

Choice of Products

Review Source

BR

Boby R.  
senior customer delight  
Food & Beverages  
Used the software for: 2+ years

### "Good"

March 1, 2022

5.0

Overall it is valued and useful in business.

Pros

It is very easy and effective, recommended to everyone.

Cons

Nothing much to say but keep improvement in the services.

Review Source

AK

Anil K.  
BSM  
Insurance  
Used the software for: 2+ years

### "xoxo compass"

September 16, 2022

4.0

we have very good experience while using this app

Pros

this is very user friendly easy to use application

Cons

every thing is good we never face anjy problem in this app

Review Source

RK

Ritesh K.  
Operations Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Experience of XOXODAY"

March 2, 2022

5.0

I am using XOXOday from last two years for my Project and my experience is really good. My Team members also really liked the idea of gifting them xoxoday cards as it gives them flexibility and choice.

Pros

It is very easy to use and provide multiple choices

Cons

Not able to identify an cons as of now based on experience

Reason for choosing Xoxoday

I choose xoxoday because of the choice it provide

Review Source

AI

Azhar I.  
owner  
Wholesale  
Used the software for: 6-12 months

### "Overall Good"

March 8, 2022

5.0

Good

Pros

Because Its instant delivery service and its discount

Cons

its payment methods not working properly these days so it should be fixed as soon as possible

Review Source

Response from Xoxoday

August 5, 2022

Hello Azhar, Thank you for reviewing us. Please connect with support team to resolve your issue with payment. If you need assistance using this product, you can contact live chat support at any time, and if you have any other questions, please email us at cs@xoxoday.com. Thank you.

JT

Jyotsna T.  
Executive Director  
E-Learning  
Used the software for: Less than 6 months

### "Easily Send Rewards and Loyalty Gift Cards through Xoxoday"

April 1, 2022

5.0

Pros

\- Setup is pretty easy, sign up process and KYB is quick. Also you get a demo from their team after you sign up for free. - Gift cards can be sent across in multiple currencies to users all over the world. - Dashboard is easily accessible and easy to understand. - Variety of gift cards are available in all currencies.

Cons

\- Did not find any con as such in Xoxoday, however a suggestion for developing a self service platform for small businesses that want to sell gift cards would be a great addition.

Review Source

Response from Xoxoday

July 26, 2022

Hello Jyotsna T, It was great to hear that you enjoyed Xoxoday Plum. We really appreciate your detailed review and the fact that you liked the product. Thank you also for your feedback highlighting where we can do better. We appreciate hearing about your experience and your thoughts about Xoxoday Plum. In case of any other queries please write to us at cs@xoxoday.com..Thank you.

DM

Deepak M.  
Team Lead - CI  
Biotechnology  
Used the software for: 1-2 years

### "Good product, can be more user friendly "

October 15, 2019

5.0

Very good solution for rewarding which has great potential if this can cater requirements of organizations

Pros

Easy Navigation Quick resolution Flexibility

Cons

I am spending time on password reset & account related query being Admin which can be avoided Requested for Xoxoday person to be visiting our campus on frequent basis which is in discussion from long time

Reason for choosing Xoxoday

Yes

Review Source

Response from Xoxoday

June 17, 2020

Thank you for your insightful Feedback. We value your association with us! -Team Xoxoday

aH

altaf H.  
SALES  
Insurance  
Used the software for: I used a free trial

### "good and best"

September 23, 2022

5.0

good and best

Pros

conversion points to money in paytm account

Cons

waiting for points and detecting charges

Review Source

SS

Swapnil S.  
VP Sales  
Computer Software  
Used the software for: Less than 6 months

### "Bring happiness while doing sales"

April 16, 2020

4.0

Xoxoday Compass helped in increasing the happiness quotient of our salespeople resulting in better productivity and therefore the ROI that we as a company get on the product is significant.

Pros

Digitization of rewards and instant gratification are critical as far as the sales department is concern and Xoxoday Compass is catering the same.

Cons

I feel regular notifications to do more and achieve the next target to get the desired reward, would be nice to have feature.

Review Source

Response from Xoxoday

May 11, 2020

Thanks a ton for taking the time to write a review. We are glad that Xoxoday Compass has made your sales so much fun. Your feedback is duly noted and shared with relevant teams.

TH

Talari H.  
Business Manager  
Insurance  
Used the software for: 6-12 months

### "very well Application"

September 7, 2022

5.0

good

Pros

Very Easy and best software, purchaging many products and gift vouchers

Cons

its a wonderful application, very useful, i like somuch

Review Source

mD

manish D.  
Team Manager  
Automotive  
Used the software for: 1-2 years

### "Nice"

May 12, 2023

5.0

Nice overall experience is great

Pros

Money Credit very fast , overall experience is great

Cons

Should have more products overall experience is great

Review Source

SS

Srinath S.  
Senior Software Engineer  
Automotive  
Used the software for: I used a free trial

### "Good"

February 28, 2022

4.0

Good and will be using for a long time

Pros

Feasible and User friendly. Lot of advantages

Cons

Not much. Everything looks good and felt good as of now

Review Source

AK

Arun K.  
CH  
Insurance  
Used the software for: 1-2 years

### "Compass"

September 12, 2022

4.0

Good

Pros

Conversion in indirect money. Good source

Cons

Some more option of vouchers need to be added

Review Source

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