# Page 7 | Xoxoday Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Xoxoday the right Customer Loyalty solution for you? Explore 260 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153149/Rewards-Platform/reviews

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Xoxoday

4.4 (260)

[View alternatives](https://www.capterra.com/p/153149/Rewards-Platform/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 7 - Reviews of Xoxoday

## Showing most helpful reviews

Showing 151-175 of 260 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AN

Abhijit N.  
Associate HRBP  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Easy to Use and simple to understand !!!"

March 3, 2022

5.0

Superb platform

Pros

Simple to understand and lot of options to use

Cons

The reloading time is more and report loading taking time

Reason for choosing Xoxoday

n/a

Review Source

AA

Ankit A.  
Technical Lead  
Computer Software  
Used the software for: Less than 6 months

### "Very good tool"

February 3, 2022

5.0

It's good

Pros

Ease and reliable tool for daily usage. Very good tool

Cons

Load Size is high, please try improve and sometime lags

Review Source

CN

Cheryi N.  
Events Executive  
Events Services  
Used the software for: 6-12 months

### "Xoxoday Review by Singapore user & sender"

March 1, 2022

5.0

It is highly customisable, be it offerings or the content that we want to put across in the campaigns when sending out the gift vouchers. Ease of use & smooth navigation!

Pros

Sending out of vouchers and payment processes are done instantaneously.

Cons

The customer support function through email & more flexibility in text paragraphing

Review Source

AP

Amit P.  
DEPUTY MANAGER  
Insurance  
Used the software for: 6-12 months

### "compass"

September 14, 2022

5.0

very nice\`

Pros

easy operating and beneficially for shoping point

Cons

very nice software and cool mind to use

Review Source

KM

Kanika M.  
Manager - Human Resources  
Information Technology and Services  
Used the software for: 1-2 years

### "A Mixed Bag"

June 13, 2019

4.0

Pros

The variety of options to choose from is the prime outstanding feature.

Cons

Not very intuitive to use. The cost of some experiences on website is more than if you directly approach the vendor/restaurant/experience place.

Reason for choosing Xoxoday

The ease of procuring and distributing along with the variety that can be offered to people

Review Source

Response from Xoxoday

June 17, 2020

Thank you for your insightful Feedback. We value your association with us! -Team Xoxoday

Ron S.  
CEO  
E-Learning  
Used the software for: Less than 6 months

### "Simple & hassle free way to redeem your gift voucher"

January 27, 2022

5.0

I have had many opportunities to redeem my points from Xoxoday and the experience has always been positive. Would definitely recommend it.

Pros

The UI is very easy to use. The marketplace has a lot of gift options to redeem and the customer team is extremely responsive and prompt in resolving the queries.

Cons

Sometimes it takes a while to get the codes but apart from that, there has been no problem.

Review Source

AS

Afrien S.  
HR Generalist  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Need more help with engagement activities "

March 9, 2022

3.0

Need help with more virtual engaging events that can be done

Pros

Easy use, Mobile app, Mail notification on tags

Cons

The tool is used only for content engagement and appreciation

Review Source

Response from Xoxoday

August 4, 2022

Hello Afrien, Your feedback really helps us improve. Empuls offers you an employee recognition and rewards platform for motivation. If you need any help using this product, you can reach out to live chat support anytime, and in the case of any other queries, please write to us at support@empuls.io. Thank you.

DG

Devika G.  
Senior Analyst  
Information Technology and Services  
Used the software for: 6-12 months

### "Nice and friendly approach"

March 9, 2022

4.0

Good

Pros

Easy and user friendly, have not handled or did much into it.

Cons

reaching out to concerned team, have not handled or did much into it.

Reason for choosing Xoxoday

because of feasibility

Review Source

Response from Xoxoday

August 4, 2022

Hello Devika, Thank you for reviewing us. I'm sorry that you faced a problem with the customer support team. Please send your ticket number and I will look into this matter with prority. If you need assistance using this site, you can contact live chat support at any time, and if you have any other questions, please email us at cs@xoxoday.com. Thank you.

szaR

syed zaheer abbas R.  
sbm  
Insurance  
Used the software for: 2+ years

### "review "

August 30, 2022

5.0

the best app

Pros

this is very trusted app i have ever seen this is friendly user.

Cons

nothing because i liked everything in it.

Review Source

lM

lokesh M.  
invoice processer  
Accounting  
Used the software for: 2+ years

### "good"

April 9, 2020

4.0

good

Pros

we can buy multiple things. rewards can be done directly

Cons

so many new product to buy and spend in xoxox

Review Source

Response from Xoxoday

May 13, 2020

Thank you for your kind words! You can spend your reward points on multiple items and recognize your peers!

KT

Kiran T.  
Technical lead  
Automotive  
Used the software for: 1-2 years

### "My review "

March 15, 2022

3.0

Pros

The tags n opportunity to appreciate with badges

Cons

I think Can be more user friendly n a descriptive way

Review Source

Response from Xoxoday

March 12, 2026

Hello Kiran, Thank you for taking the time to share your feedback with us! We are truly sorry for the inconvenience caused to you as this is not the experience that we strive to provide. At Xoxoday, we genuinely care about every customer’s experience, and your satisfaction is very important to us. We truly appreciate your feedback. We have made several improvements to make our solutions and offerings more user friendly, seamless and hassle-free to avoid any glitch or delays. If you still face any issues, you may reach out to us at cs@xoxoday.com and our team will help in resolving your issue on priority. Thank you for your understanding. Best regards, Team Xoxoday.

RS

Raghavendra S.  
Sr. Tech Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Raghav"

February 28, 2022

5.0

Very Good

Pros

Gifts are easily redeemable with variety of vendors

Cons

no as on today, its good, will let you know if any

Review Source

NS

Nirbhay S.  
Sales Executive  
Financial Services  
Used the software for: Less than 6 months

### "Incentive management "

April 27, 2023

3.0

It will be aware to user

Pros

Alert massage for your goal, Achievement

Cons

Incentive management is needed to some more improvement.

Review Source

Response from Xoxoday

March 12, 2026

Hey Nirbhay, Thank you for taking the time to share your feedback with us! We are truly sorry for the inconvenience caused to you as this is not the experience that we strive to provide. At Xoxoday, we genuinely care about every customer’s experience, and your satisfaction is very important to us. We truly appreciate your feedback. We have made several improvements to make our solutions and offerings more seamless and hassle-free. If you still face any issues, you may reach out to us at cs@xoxoday.com and our team will help in resolving your issue on priority. Thank you for your understanding. Best regards, Team Xoxoday.

gG

ganga G.  
project manager  
Information Services  
Used the software for: 1-2 years

### "xoxooday is useless and cheating - Please don't prefer. "

August 29, 2023

1.0

Pros

There is nothing to say. They appear to be defrauding others with the supply voucher. Please don't go for this.

Cons

There is nothing to say. They appear to be defrauding others with the supply voucher. Please don't go for this.

Review Source

Response from Xoxoday

March 12, 2026

Hey Ganga, Thank you for taking the time to share your feedback with us! We are truly sorry for the inconvenience caused to you as this is not the experience that we strive to provide. At Xoxoday, we genuinely care about every customer’s experience, and your satisfaction is very important to us. We truly appreciate your feedback. We have made several improvements to make the redemption process more seamless and hassle-free. If you still face any issues, you may reach out to us at cs@xoxoday.com and our team will help in resolving your issue on priority. Thank you for your understanding. Best regards, Team Xoxoday.

GB

Gurpreet B.  
Associate- Human Capital Management  
Education Management  
Used the software for: 6-12 months

### "Flexibility to the max"

October 10, 2019

4.0

We use XOXODAY for rewarding our employees and this has solved the problem of selecting the right gifts for them. You can simply give them the voucher and the problem is solved. The employees just love it.

Pros

XOXODAY allows you to choose the gift of your choice. There's a wide range to choose from which allows the user to actually get the best out of it.

Cons

The SPOC changes every now and then. The complaints and concerns are not handled on time.

Reason for choosing Xoxoday

NA

Review Source

Response from Xoxoday

June 17, 2020

Thank you for your insightful Feedback. We value your association with us! -Team Xoxoday

ND

Namita D.  
Leader  
Information Technology and Services  
Used the software for: 6-12 months

### "User Experience"

June 8, 2023

5.0

Ok, but could be better with more variety

Pros

Ease of gift card and voucher management, quick redemption and updates

Cons

Experience have been taken out post COVID, no of options is lesser

Review Source

sM

savita M.  
ABM  
Insurance  
Used the software for: 2+ years

### "campass"

September 15, 2022

5.0

2 yeras

Pros

updated this softwere regards commision

Cons

rewards and commision and redeam rewards

Review Source

JK

JOGENDER K.  
logistics  
Logistics and Supply Chain  
Used the software for: 2+ years

### "XOXO"

October 15, 2019

5.0

this is perfect

Pros

this is very easy to use, i can use this product at many of shops

Cons

its paper less, i received this on my email id

Reason for choosing Xoxoday

yes

Review Source

Response from Xoxoday

June 17, 2020

Thank you for your insightful Feedback. We value your association with us! -Team Xoxoday

SS

Sifat S.  
Lead Engineer  
Consumer Services  
Used the software for: Less than 6 months

### "Amazing experience with Xoxoday"

June 19, 2023

4.0

Pros

I used the Global Rewards Marketplace product the most and really liked everything that it offers. There are tons of options for you to choose from. Customer service experience has also been great!

Cons

I found a little difficult to navigate through the website. I didn't face any other issues.

Review Source

VR

Verified Reviewer  
Customer success engineer  
Computer Software  
Used the software for: Less than 6 months

### "Great product"

April 28, 2023

5.0

Easy to use, multiple options for gifts are available

Pros

Easy to use, multiple options for gifts are available

Cons

Nothing is such, a great product, and a company must have it

Review Source

NS

Nikesh S.  
ATC  
Consumer Services  
Used the software for: Less than 6 months

### "A must for try new generation "

March 14, 2022

5.0

My overall review apart from auto detailing is super, a nice journey, would like to use more in future☺️❤️

Pros

Easy to use, digital options like directly to bank and even UPI option, mostly it is safe, with OTP verification

Cons

Auto deatails filling and everytime, I have to correct my details.

Review Source

Response from Xoxoday

September 2, 2022

Hello Nikesh, Thank you for reviewing us. If you need assistance using this product, you can contact live chat support at any time, and if you have any other questions, please email us at cs@xoxoday.com. Thank you.

DP

Deepak P.  
AE  
Civil Engineering  
Used the software for: 2+ years

### "It is good to go"

March 4, 2022

5.0

Pros

Can purchase any e-commerce gift card. It is very user friendly to the customers. Provide many choices.

Cons

Sometimes it won't deliver. We have to raise a request to get it.

Review Source

MS

Mahesh S.  
Operations executive  
Computer Software  
Used the software for: 6-12 months

### "Xoxo"

June 14, 2021

4.0

Pros

The ease of use and a great customer service is what I like the most about xoxoday

Cons

The UI can be better. Also, some more countries can be added to the list.

Review Source

Response from Xoxoday

June 23, 2021

Hi Mahesh, Thank you for taking the time to review Xoxoday Plum on Capterra. Regarding adding more countries to the list, we currently serve in more than 75 countries. If you let us know in which country your requirement is, our catalog team will work on it. You can write to us at cs@xoxoday.com. We deeply value your association with us. All the best :)

MF

Mohsin F.  
Technical Lead  
Computer Software  
Used the software for: 6-12 months

### "Good Product"

February 9, 2022

3.0

Pros

Interface is attractive & Employee Recognition + gift cards(points) system is awesome.

Cons

Gift card (point redemption) takes a lot of time,, Mostly 10 to 15 days

Review Source

AE

Anilkumar E.  
Executive  
Financial Services  
Used the software for: Less than 6 months

### "Good"

April 27, 2023

4.0

Pros

This application serves performance information

Cons

This application not updating datas daily.. Some times shows false data

Review Source

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