Customer Experience Software


Who Uses This Software?

Mid to Large Enterprise with an emphasis on the Fortune 2000.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    No
  • Support
    Online
    Business Hours

Vendor Details

  • KeySurvey
  • www.worldapp.com/
  • Founded 2002
  • United States

About Customer Experience Software

Built for large companies, Key Survey is a flexible, scalable, and integrated platform for tracking and improving Customer Experience. Use beautiful and engaging surveys, automated notifications and workflows, and powerful analytic tools to understand exactly where to make improvements or promote good behaviors. When you connect Key Survey to your other IT systems, you'll close the loop between Marketing, Sales, Operations, and Customer Care.


Customer Experience Software Features

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis

Customer Experience Software Reviews

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