# CloudCart Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is CloudCart the right Website Builder solution for you? Explore 55 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153171/CloudCart/reviews

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CloudCart

4.4 (55)

[View alternatives](https://www.capterra.com/p/153171/CloudCart/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated January 11th, 2026

# Reviews of CloudCart

Ease of use

4.5

Customer Service

4.6

## Showing most helpful reviews

Showing 1-25 of 55 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Hristo K.  
Menager  
  
Used the software for: Less than 6 months

### "Good product for the money."

March 20, 2018

4.0

Fast checkout. Easy and working integration with marketing tools.

Pros

It integrates easily with lots of other products (Google Analitycs, Facebook and FB Pixel, Zapier and others). It's easy to use and customisable. It has very responsive and helpful support.

Cons

It still lacks same functionality as some of it's competitors. Some times there are problems with updates to newer versions.

Review Source

Response from CloudCart

March 23, 2018

Hello Hristo, Thanks for your great review of our platform! It will be really helpful for us to understand which are the features/functionalities that you miss at CloudCart? Thanks again for your time! The CloudCart team

GY

Georgi Y.  
bisness owner  
Sporting Goods  
Used the software for: 1-2 years

### "easy and fast"

September 17, 2019

4.0

People can order faster and easier - only via internet

Pros

It is easy to learn and use, it works fast

Cons

the options change often and the way you can to do same action - for example, it was hard to find how to change the main picture of the site - this option (and not only) was changed several times. Also the design. Change is good, but not when people get used to some things.

Alternatives considered

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Reason for choosing CloudCart

The price was reasonable and the software looked easy for beginners

Review Source

PN

Pavel N.  
Director  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Fair Review"

September 16, 2019

3.0

Pros

Easy to setup a new online store for few hours.

Cons

Plugins do not work property. I reported for the issue, before more half of year, but still not any action by cloudcart to fix the issue with OLX.

Review Source

Response from CloudCart

September 17, 2019

Thanks for your honest review, Pavel! I do agree with your opinion about OLX integration! OLX has limited abilities via their APIs. That is why we are not able to do anything else unless they enable their API. As you may know, CloudCart has an ultrafast policy for bug fixes. If there are other bugs that are not addressed, please feel free to contact our support center and report them. Is there anything else you could share with us?

VR

Verified Reviewer  
Digital Marketing & E-commerce Administrator  
Medical Devices  
Used the software for: Less than 6 months

### "E-commerce solution with great potential, but still needs more work on it;"

September 20, 2018

4.0

Pros

\- Great customer support, team is always helpful and respond quickly; - Admin dashboard is very easy to learn and use, no code skills are needed for end-users;

Cons

\- Lack of essential features like manual ordering of products in the catalog; - Multi-language localization of front-end is not available for free, each language version is counted as a separate e-shop; - One-click Facebook shop feature (https://cloudcart.com/bg/feature/facebook) is not functioning at the current moment;

Review Source

Response from CloudCart

October 3, 2018

Thanks for your review! We are constantly working in improving the CloudCart platform. For now we are working on manual reordering for products and multi-language feature. The facebook e-shop is forbidden for users outside US. This is why we can not offer this feature for now.

Petko P.  
Manager  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Cloudcart"

January 25, 2019

5.0

Pros

Easy to add products. Easy to create personal design. Good SEO position after 6 mounth.

Cons

No quick order, only check out. When a new order recieve, and click on it opens product edit. I think must open product page to view product details. No options to make discount price just in product editing.

Review Source

VR

Verified Reviewer  
Affiliate Manager  
  
Used the software for: 6-12 months

### "Been using it last 9 months, good platform with a lot of functionalities."

March 20, 2018

4.0

Pros

The keep updating it and adding new features. It's really user friendly, have a lot of tutorials on how to use it.

Cons

You don't have the possibility to upload and modify on server sidre. If you're advanced user you would need access to upload some things there.

Review Source

VR

Verified Reviewer  
Vice President  
  
Used the software for: 2+ years

### "Simple, yet great"

April 18, 2018

5.0

Pros

Easy to use, Great customer support, All eCommerce tools out of the box, Free themes, Free extensions, Great value for money

Cons

Could have better extensions documentation, Could have a more clear and straight approach to multi-language, Really needs theme code editing, Missing Developers Platform for creating additional apps and extensions

Review Source

Victoria T.  
Co-Owner  
  
Used the software for: Less than 6 months

### "I am a client of CloudCart Bulgaria using their platform for my online shop."

June 11, 2018

5.0

Pros

The ease of use of the software, its intuitiveness and the fact that you do not have to be IT to understand and apply it on everyday base.

Cons

What I don't like are the things I cannot manage by myself, BUT what I can't do the Cloudcart Bulgaria Team does it, so everything is OK.

Review Source

Zahary A.  
Logistics and Chain Supply Manager  
  
Used the software for: Less than 6 months

### "Easy of use, Perfect quality, Excellent support. "

March 26, 2018

5.0

Pros

Easy to use, Perfect quality, Excellent support. The best software in the Bulgarian market. Take care of their customers in the best way.

Cons

More time is needed to learn and use platform options. I'm having difficulty fitting the size of banners and photos.

Review Source

Kalin D.  
Marketing & Sales manager  
Business Supplies and Equipment  
Used the software for: I used a free trial

### "The SEO-friendly ecommerce site builder"

November 6, 2020

2.0

It's a one-stop shop for everything that is ecommerce, but only as long as the user adopts their way of doing ecommerce. It's biggest perk is the SEO capabilities and pre-built themes, the biggest downsizes are the bad webpage builder and the limited design settings. I wouldn't recommend it.

Pros

The extensive SEO settings, the one size fits all pre-built themes and the excellent customer support. It's easy to deploy if you don't want to customize the design at all.

Cons

The webpage builder is easily the worst in the field. It's very hard to change the design layout. It's User Interface is not similar to anything the industry is using at the moment and it has a longer learning curve than it's competitors.

Review Source

VR

Verified Reviewer  
MyHomeJob  
Writing and Editing  
Used the software for: Less than 6 months

### "Really easy to set up. Very good support. Highly reliable software!"

May 24, 2018

5.0

I can set up a website very quickly and I love the available social integration!

Pros

Easy to work with, reliable support, highly customizable and a lot of free themes! It is among the best here (Bulgaria).

Cons

Can't find any cons till now. It serves my needs,I am working with free themes and add-ons. I like the software.

Review Source

IB

Ivaylo B.  
admin  
Animation  
Used the software for: Less than 6 months

### "Amazing with two words FIND All I need - these guys are really professionals"

August 31, 2017

5.0

use it daily and satisfied

Pros

This soft I need a lot and after huge research in the net space I find it just here just right now on that price - ohh it is amazing Thanks

Cons

As always the thing going in their right course no matter the circumstances I hope the team put a lot effort and make the soft perfect decision for each of us.

Review Source

PM

Petya M.  
MyHomeJob  
Writing and Editing  
Used the software for: Less than 6 months

### "Good biz software"

January 25, 2017

4.0

The software is very easy to work with, I mean I got the logic in the menus and I work well, just a month after I started using it. I happily recommend it to my friends!

Pros

I like that I can find anything I need, really from Accounting up to Yoga.

Cons

It offers so many options that sometimes I forget what I was looking for in the beginning.

Review Source

NI

Nikolay I.  
  
  
Used the software for:

### "This is really easy to use platform for my online store"

October 26, 2016

5.0

I'm very happy to find and work with CloudCart platform, because they help me to create my online store in 5 days. Right now they help me and supporting my ads in facebook!

Review Source

VM

Violeta M.  
  
  
Used the software for:

### "Sooo Satisfied"

November 9, 2016

5.0

It is very easy to do the settings; very convenient to connect to Facebook; and the price is the best! I wish if it was visible in Pages manager mobile application

Review Source

AP

Andrea P.  
  
  
Used the software for:

### "Money machine / Amazing design / Fast support / Platform for winners!!!"

February 10, 2017

5.0

Strongly recommend! Very user friendly interface! Competitive prices! Powerful tools and everything that you need to sell and earn successfully!

Review Source

KK

Kristiyan K.  
  
  
Used the software for:

### "Best way to be a seller"

February 10, 2017

5.0

I had a online store , but when i try cloudcart i was frustrated how easy can be a seller with this. You must try.

Review Source

PP

Pavel P.  
  
  
Used the software for:

### "Great product!"

February 10, 2017

4.0

Great product! Easy to use, with great customer support. Helpful and timely. I will recommend to anyone!

Review Source

IK

IVAN K.  
owner  
Cosmetics  
Used the software for: 1-2 years

### "The dreams come true"

September 16, 2019

5.0

I bought software 2 years ago I was very exiting at the begining, but now i lost myself in so many functionals:)

Pros

The interface of product is very friendly Its a easy of use

Cons

May be the least is costumer support and non languial interface I want to use my store in 2 languages, but there is no way

Reason for choosing CloudCart

because I got used to it already

Switched from

[OpenCart](https://www.capterra.com/p/143516/OpenCart/)

becouse you have a promotion

Review Source

GS

George S.  
Finanace Manager  
Retail  
Used the software for: 6-12 months

### "Great place to stay your online store!"

January 25, 2017

5.0

The people at CloudCart are real professionals. They adjusted to our needs and developed modules specifically needed for our business. As a large enterpise our needs are a lot different than smaller shops and they adapted brialliantly. All our demands and questions were professionally handled. Best of all the price is extremely low for what they offer. You can really control every aspect of your online store, from product and category pages to how your store looks. Anyone can work on the platform. The interface is amazing and they provide a wide range of pre-designed tamplates that are simply gorgeous.

Pros

Ease of use, price and funcationality. Truly versatile.

Cons

Like any software there are things missing, however, I cannot point any specific con, because anything we needed, Cloudcart listened and got it done!

Review Source

AS

Antonio S.  
Partner  
Automotive  
Used the software for: 2+ years

### "Brief review"

September 16, 2019

4.0

Pros

Support 24/7, constant improvement and development, additional functionalities

Cons

Some functionalities should be for free and not paid - for example GDPR

Review Source

NU

Nikolay U.  
Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Nuts "

January 24, 2019

3.0

We started good, Cloudcart representatives helped me to establish the webshop. After this initial kick off I didnt get proper support. I figured out that the initial product upload is done with pictures downloaded from internet, probably without copyright, although I ask for this explicitly.

Pros

Predefined features and plug and play apps

Cons

Lack of second language Poor attitude towards customers Missing of ability to display some detials on the webshop

Review Source

kI

kalin I.  
Sales Manager  
Photography  
Used the software for: 2+ years

### "Thanks to the team"

January 25, 2019

5.0

I'm already working with a third year cloudcard and I think everything is fine.

Pros

Easy work on the platform and good support

Cons

I can not remember. Perhaps there should be more training videos for additional apps, how they work and how they will be useful to our store

Review Source

IN

Ivaylo N.  
Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "MY TEA FLAVOR FEEDBACK"

January 29, 2017

1.0

We started to use Cloudcart based on my personal contacts with customer support. We fully believed that everything will be as easy as we were told to be. Me and my partner do not have any experience with building web stores from scratch. The problems started from the moment of payment. We paid annual subscription. From that moment ahead the support level dropped down signifantly. All questions for help were answered with delay, complexity containing techincal data which we can not use - especially the part with setting the domain, mailbox etc. We are sales guys, not an IT specs. In every step ahead we faced difficulties in communication - at the begining we were told that there is a free SEO included - it is written on their website. Now they told us - we have to pay for it. Technical issues are constant: wrong invoicing to the end consumer, no intergration with Facebook, no integrtation with post service. We have raised the topics and every time same answer received - we know, we are working on it. What e-shop could be if we have to purchase every time courier to take the goods? I think it is quite enough so far.

Pros

Price

Cons

the ease of use

Review Source

VR

Verified Reviewer  
Co-Founder and Marketing Manager  
Computer Software  
Used the software for: 6-12 months

### "Good services, easy to use. "

March 24, 2018

5.0

Fast makeing website

Pros

Easy to use. Good interface. Nice support and access to tools that they provide you with. An east solution for fast building website.

Cons

For me is the price. Hope that they will take a note and will make the price lower (at least for Eastern Europe is a little bit higher).

Review Source

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