# SatisMeter Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SatisMeter Software - reviews, pricing plans, popular comparisons to other 360 Degree Feedback products and more.

Source: https://www.capterra.com/p/153175/SatisMeter/pricing

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# 

 SatisMeter Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SatisMeter

## What is SatisMeter?

SatisMeter is a customer feedback tool that helps you keep an eye on customer satisfaction, monitor your product performance, and answer all the questions standing between you and business growth. In addition to running various survey templates (NPS, CSAT, CES), it can conduct custom micro surveys, make pricing adjustments, and assess your product-market fit. With SatisMeter, you can trigger surveys based on events, target by user attributes, run recurring surveys, and integrate in many ways.

## What is SatisMeter used for?

[NPS](https://www.capterra.com/nps-software/)[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Customer Support](https://www.capterra.com/customer-support-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$49

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for SatisMeter?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.satismeter.com&name=SatisMeter)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SatisMeter

5.0 (4)

VS.

[4.4 (121)](https://www.capterra.com/p/168823/SurveySparrow/reviews/)

Starting Price

$49

Usage Based, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (4)

Ease Of Use

4.5 (120)

Value For Money

3.0 (1)

Value For Money

4.3 (108)

Customer Service

5.0 (4)

Customer Service

4.3 (109)

## SatisMeter alternatives

[4.7 (730)](https://www.capterra.com/p/127957/SoGoSurvey/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (450)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (2,781)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Anonymous Feedback

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Allow reviewers to provide anonymous feedback to encourage honest conversations

Customer Segmentation

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Process of dividing customers into groups based on common characteristics

Customizable Templates

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Feedback Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

NPS Survey Structure

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels

Pulse Surveys

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

SatisMeter 60 features

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Allow reviewers to provide anonymous feedback to encourage honest conversations

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Survey designed to measure the Customer Effort Score & evaluate their satisfaction of using product or service

Provides a channel for team members to share media files, communicate, and work together

Capability of a software or system to make decisions and perform actions based on specified conditions

Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Survey designed the measure customer satisfaction with a product, service, and more

Visualize and analyze customer experience across all touchpoints and channels

Record customer information, purchase history, and other notes

Process of dividing customers into groups based on common characteristics

Identify specific interactions between customers and brands

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Tailored or customizable questions for more targeted and relevant data collection

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Assemble applications and processes by dragging over and arranging pre-built components

Reminders sent via email

Pre-made examples and templates for emails

Tracks metrics that provide insight into how a user interacts with any interface or product

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Distribute a survey via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Collect information from multiple sources

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Manage and support multiple languages

Identify, track, and respond to negative feedback

Calculate NPS of customers

Measure employee engagement and loyalty towards a business using the Net Promoter Score

Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Survey design technique that directs respondents to different questions based on their previous answers

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal

Ratings/Reviews

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Group leads or contacts based on their specific characteristics

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Open text box field

Set up connections to third-party platforms to improve business processes

Review data from past periods to reveal recurring tendencies and predict future performance

Interact with data visualization elements, such as charts and graphs, to drill down into data

Seamlessly integrates with 3rd party websites

An extended application or connector that enables users to perform additional services with their current set of tools

Get Advice

We can help you find the software with the features you need.

Features

4.0 (4)

4.0

Based on 4 reviews

## Pricing

Value for money

3.0 (1)

Free Trial

Basic

$49.00

Usage Based,Per Month

Value for money

3.0 (1)

3.0

Based on 1 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Intercom](https://www.capterra.com/p/134347/Intercom/)[

Cloudflare](https://www.capterra.com/p/155191/Cloudflare/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (4)

5.0

Based on 4 reviews

## User reviews

Overall rating

5.0

Based on 4 reviews

Filter by rating

5(4)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Christian V.

Project Leader

Retail

### "perfect platform to measure nps"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 1, 2021

Pros

Simple platform to detect your promoters and understand your clients

Cons

I would like to be able to segment clients and understand those who do not score us

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CL

Camille L.

Customer Care Specialist

Marketing and Advertising

### "My very basic use of Satismeter"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 22, 2021

Satismeter is always open in my browser ! The support team is always ready to help and I feel like this tool is truly reliable!

Pros

I do love a clear overview with trend graphs. No need to be an expert to understand how it works and how to understand the datas it provides.

Cons

I guess I'd like to be asked by the Satismeter team if I need help or advice :)

Reasons for choosing SatisMeter

I wasn't the one who chose Satismeter but if someday one'd ask me if I'd like to change, I can guarantee I'd say no!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 27, 2021

Hi Camille, Thank you for the feedback, we really appreciate it! I'm happy to hear you enjoy our products and service. From now on, we will make sure to include you in our communications with the KolSqaure team for any chat invitations. If you have any questions, concerns, or improvements you would like to see in the tool, do not hesitate to contact me. Have an awesome day! Alexia Klie SatisMeter's Customer Success Manager

AU

Anonymous User

Chief Growth Officer

Internet

### "Helpful to understand and act upon promotors and detractors"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 18, 2020

Pros

\- Great tool to identify detractors and promotors of your SaaS product and act upon these findings - Seemless integration in our existing ecosystem - Service team helpful if needed

Cons

\- There could be more options to customize the look and feel of the NPS - We are missing a few export features that would help us to automate next steps better

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ND

Nicolas D.

CEO

### "Great tool to segment your users and get feedback easily."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 12, 2017

Interesting way to collect feedback from my users.

Pros

Easy integration, and also easy to use for my users. And the support is blazing fast when you have a question, they help a lot. Do not hesitate to contact them because some APIs are not yet documented.

Cons

It lacks an intermediate plan for those who don't have that much monthly users. Apart from that, the product is good.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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