Who Uses This Software?

our customers are internal IT departments in mediums-sized and large companies and IT Service Providers - see our references


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Free Version
    Yes
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • KCenter USU
  • www.kcenterusu.com
  • Founded 1977
  • United States

About USU Smart Link

Smart Link is the self-service software that establishes a smart connection between IT end users and IT Support. All IT-related information and support functions are pooled in a single channel. Thus USU Smart Link is always the first point of contact for IT end users regardless of whether error messages, IT-related questions or service requests are involved. Furthermore, all of this is possible across all channels of communication; on every desktop PC, notebook, tablet and smartphone.


USU Smart Link Features

  • Contract Management
  • Incident Management
  • IT Asset Management
  • Knowledge Management
  • Release Management
  • Self Service Portal
  • Service Catalog
  • Service Reporting
  • Ticket Management

USU Smart Link Reviews

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