---
title: "Buyapowa Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Buyapowa the right Referral solution for you? Explore 84 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/153180/Buyapowa/reviews/"
page_type: "reviews"
language: "en"
---

Buyapowa

4.6 (84)

[View alternatives](https://www.capterra.com/p/153180/Buyapowa/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 26th, 2026

# Reviews of Buyapowa

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

OB

Olivia B

Marketing ManagerFinancial Services, 501 - 1,000 employeesUsed the software for: More than 2 years.

“The platform offers great flexibility to design campaigns that reflect your brand, with customisable visuals, messaging, and email templates for different audiences.“

January 14, 2026

VC

Victoria C

Marketing specialistTelecommunications, 51 - 200 employeesUsed the software for: 1-2 years.

“Limitations - not being able to use the nurture email process for the partner referral scheme has made things challenging“

May 5, 2026

OB

Olivia B

Marketing ManagerFinancial Services, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Its reporting dashboard provides clear, actionable insights, making it simple to track referrals, engagement, and ROI to optimise future campaigns.“

January 14, 2026

EM

Elena M

Digital ManagerUtilities, 501 - 1,000 employeesUsed the software for: 6-12 months.

“The management customers claims is difficult ( platform information about rewards&clients is not usful) and changes of the content of the campaign is not very agile The rewards payment method (Paypal) does not meet our needs (Hayoperwallet)“

March 2, 2023

WE

William E

Head of Customer MarketingPrinting, 201 - 500 employeesUsed the software for: Less than 6 months.

“A very flexible product mix that allowed us to deliver a truly custom referral scheme, and a proactive team that supported a complex delivery.“

October 9, 2024

CS

Callum S

Commercial AnalystTelecommunications, 10,001+ employeesUsed the software for: Less than 6 months.

“The only problem we're having is that we are not seeing the sales through the referral programme that we were expecting to see which requires more investigation.“

May 17, 2023

MR

Maria Claudia R

Marketing ManagerTelecommunications, 201 - 500 employeesUsed the software for: Less than 6 months.

“They listened to what we needed, supported us through implementation, and even delivered a customized training guide for our customer-facing teams, which made go-live feel organized and confident.“

December 22, 2025

CS

Callum S

Commercial AnalystTelecommunications, 10,001+ employeesUsed the software for: Less than 6 months.

“The analytics tool could be more flexible, the reporting we get isn't as detailed as we would like“

May 17, 2023

## Showing most helpful reviews

Showing 1-25 of 84 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Head of Marketing  
Insurance  
Used the software for: Less than 6 months

### "A great way to win new customers"

September 23, 2022

5.0

Pros

I liked how easy it was to get set-up and roll the service out to customers. It is simple and straightforward.

Cons

I would like more reporting options and for customers to receive an email to let them know if their referral hasn't been successful.

Reason for choosing Buyapowa

The integration was more flexible and we could start using it without the need for web development.

Review Source

LG

Lucille G.  
Partnership Marketing Executive  
Insurance  
Used the software for: 6-12 months

### "Excellent support and flexible programme!"

January 14, 2025

5.0

Pros

The team at Buyapowa have been so supportive and have provided their expertise and guidance throughout whilst we switched over to our new refer a friend scheme. The flexibility of the programme and the endless technical support has also been brilliant and meant that the set up was smooth. Our account manager \[sensitive content hidden\] is also so helpful, provides us with regular updates and always provides support with our queries. It's a pleasure working with the Buyapowa team and we look forward to continuing to work together for the coming years!

Cons

Nothing - set up and launch has gone really smoothly and we're pleased with our results so far. I'm really looking forward to working with Buyapowa to grow our customer base on the platform over the coming months!

Switched from

[Aklamio](https://www.capterra.com/p/175622/Aklamio/)

We were having tracking issues and the programme wasn't running smoothly for us.

Review Source

BT

Bayley T.  
Commercial Manager  
Telecommunications  
Used the software for: 6-12 months

### "Buyapower Review - Telecoms"

May 17, 2023

4.0

It has been really good; but could do with more insight on our campaigns to help drive improvements

Pros

The user-friendliness of the platform is great for our customers along with it looking really slick

Cons

the usability of the platform to track referrals could use some updating, along with more insight and customisation

Review Source

WE

William E.  
Head of Customer Marketing  
Printing  
Used the software for: Less than 6 months

### "Impressed with the team and product"

October 9, 2024

4.0

Friendly, proactive team backed by a flexible product mix.

Pros

A very flexible product mix that allowed us to deliver a truly custom referral scheme, and a proactive team that supported a complex delivery.

Cons

There are some limitations on the smaller details eg. it would be nice to tailor the scheme to certain individuals or groups

Alternatives considered

[Mention Me](https://www.capterra.com/p/164540/Mention-Me/)[Friendbuy](https://www.capterra.com/p/144851/Friendbuy/)

Reason for choosing Buyapowa

A mixture of their flexibility and being based in the UK

Review Source

GT

Georgia T.  
Partnership Marketing Manager  
Financial Services  
Used the software for: 6-12 months

### "Best in class"

August 28, 2024

5.0

The whole team at Buyapowa have been nothing short of excellent throughout my entire experience of working with them. We've been provided with endless support and expertise from our first conversation right through to deployment and beyond!

Pros

The technical expertise, flexibility and commercial agreement of Buyapowa really set it apart from competitors in the marketplace. It's great to have additional tools and continual learning opportunities from global experts too.

Cons

Nothing - we've even extended our initial contract with Buyapowa to include additional services.

Alternatives considered

[Mention Me](https://www.capterra.com/p/164540/Mention-Me/)[Aklamio](https://www.capterra.com/p/175622/Aklamio/)

Reason for choosing Buyapowa

The documentation provided by Buyapowa was comprehensive and we struck up a great working relationship with our Sales Manager straight away. The commercial agreement was competitive and we had confidence in not only the product but also the people behind it.

Switched from

[Aklamio](https://www.capterra.com/p/175622/Aklamio/)

Having used Aklamio via Awin and facing ongoing tracking issues, we decided to look for a direct referral solution that could manage our referral tracking and reward fulfilment as a single solution.

Review Source

JL

Juanita L.  
Responsable Marketing B2C  
Oil & Energy  
Used the software for: 6-12 months

### "Excellent product and service"

March 3, 2023

4.0

Very good!

Pros

In general, de whole process with Buyapowa has been very easy and friendly. They are very organized and give all the support we need. They are constantly trying to find new ways of helping us improve the program.

Cons

More costumizable exports. They have their own reports, but maybe a more "costumizable" report woudl be nice to have.

Alternatives considered

[Aklamio](https://www.capterra.com/p/175622/Aklamio/)

Reason for choosing Buyapowa

They had a fixed price and no charge of a % per sale.

Review Source

Response from Buyapowa

March 14, 2023

Thanks for the feedback Juanita, we have passed your comments about more customizable reports to your Client Success manager.

KM

Kathryn M.  
Senior Manager, Digital Operations  
Insurance  
Used the software for: 6-12 months

### "Fantastic Training and Support"

March 7, 2023

4.0

The Buyapowa team is incredibly supportive and I can easily say it was the best software training I have attended.

Pros

The ability to offer different types of rewards. The potential for automation.

Cons

We are unable to use the features to their full potential due to some referral program parameters set by our industry. The content management is also less hands-on than programs I have used in the past.

Switched from

[Ambassador](https://www.capterra.com/p/227998/Ambassador/)

Looking for more automation and support to develop features.

Review Source

Response from Buyapowa

March 14, 2023

Thanks for the feedback Kathryn, we will make sure your Client Success manager is aware of your comments.

AR

Anaëlle R.  
Project manager  
Facilities Services  
Used the software for: 2+ years

### "Would définitly reffer to a friend ! "

November 24, 2025

5.0

Overall, my experience with Buyapowa has been very positive. The tool is simple to use and effective, and the support—especially through \[sensitive content hidden\]—has been excellent. With a few improvements to how statistics are presented, the platform would be even more user-friendly, but I’m very satisfied with the results and the collaboration.

Pros

I really appreciated the quality of the collaboration with \[sensitive content hidden\]. Our exchanges were always smooth, she was very available, and her recommendations were consistently relevant and helpful. The platform itself is easy to use and delivers strong results, which made the whole experience efficient and positive.

Cons

The statistics could be clearer and more accessible. A more intuitive way to navigate and analyze performance data would make the tool even stronger.

Review Source

MCR

Maria Claudia R.  
Marketing Manager  
Telecommunications  
Used the software for: Less than 6 months

### "Positive launch experience with a responsive team"

December 22, 2025

5.0

Overall, our experience with Buyapowa was very positive—smooth launch process, an intuitive platform, and a team that was consistently helpful, responsive, and proactive. They listened to what we needed, supported us through implementation, and even delivered a customized training guide for our customer-facing teams, which made go-live feel organized and confident.

Pros

Buyapowa made our referral program launch smooth from start to finish. The platform is intuitive, onboarding was well-structured, and the team was very helpful and quick to respond whenever we had questions. We felt supported the whole way and went live with confidence.

Cons

They were also very helpful in creating and providing a customized training guide once we requested it—tailored to the real challenges our customer-facing teams run into—so our teams could feel confident and consistent from day one.

Review Source

MK

Melissa K.  
Marketing Coordinator  
Telecommunications  
Used the software for: Less than 6 months

### "Fantastic onboarding process"

May 6, 2025

5.0

The overall experience has been extremely positive. From the initial meetings to the understand our needs to getting everything ready for launch, we've felt supported throughout. The communication has been wonderful and we know our Client Success Manager is around to help answer any questions in a timely manner. Following our launch we're excited to see growth from our referrals.

Pros

The onboarding process has been extremely well-managed. We had regular touchpoints at each phase with an expert who talked us through what was expected. It was particularly useful to have the email content spreadsheet for us to refer to and follow best practice when creating our own content.

Cons

There were no negative experiences or anything I disliked throughout the process. Our launch went very smoothly.

Review Source

DP

Dylan P.  
Responsable communication locale et prescripteurs  
Furniture  
Used the software for: Less than 6 months

### "Un partenaire expert pour nos campagnes de parrainage"

September 17, 2025

5.0

Mon expérience globale avec Buyapowa est très positive. La plateforme est claire, bien structurée et permet de gérer efficacement des campagnes de parrainage locales. Les équipes sont particulièrement réactives et disponibles, ce qui facilite énormément la mise en place et le suivi des projets. Nous avons gagné du temps et de la sérénité grâce à leur accompagnement. Quelques points pourraient être encore améliorés, notamment en termes de flexibilité sur les aspects créatifs, mais dans l’ensemble l’outil répond pleinement à nos besoins et nous en sommes satisfaits.

Pros

Buyapowa fait preuve d’une grande réactivité et collabore étroitement avec nos équipes. Ils sont toujours disponibles pour répondre à nos questions et résoudre rapidement les problèmes. Les processus sont assez clairs, aussi bien du côté technique/intégration que du côté créatif, grâce à des modèles préétablis très utiles.

Cons

Certains éléments pourraient gagner en flexibilité, notamment sur la partie créative. Par exemple, pouvoir modifier la typographie des modèles afin que les communications soient davantage alignées avec notre charte graphique, ou ajuster les redirections vers les CGV / Mentions légales.

Review Source

WB

Will B.  
Senior Marketing Manager  
Telecommunications  
Used the software for: 6-12 months

### "Introducing incentives and referrals using Buyapowa"

February 23, 2023

5.0

Overall my experience with Buyapowa is very positive, after almost a year we are still finding new ways to push the platform and get the most out of the service. Each step of the way is supported by a great team. Very impressed.

Pros

From the beginning the account team at Buyapowa were fantastic at helping us integrate the system into our current processes. We have used the system as initially intended, but have also adapted the journey slightly to provide incentives for our users. Buyapowa have been very supportive and creative in this process. My favourite aspects of the software itself are its tracking facilities and its templates.

Cons

The implementation of the platform into our processes at first can be overwhelming in its setup, however this is why Buyapowa have such a strong customer team.

Review Source

Response from Buyapowa

March 14, 2023

Thanks for the comments Will, we've shared with the Client Success team and your Client Success manager.

SO

Sj O.  
Brand Manager  
Telecommunications  
Used the software for: 1-2 years

### "Referral Programme Review"

May 23, 2023

4.0

Overall my experience has been positive and offers us a robust solution to deliver referral programme. Partnership has been in place for over a year and still finding new ways to maximise the platform and service. Good team set up and Client Success Manager pulls in other Buyapowa team members with specific expertise when needed to discuss content, technical or other ideas.

Pros

Easy to use portal that allows visibility into the number of signups, referrals and more. Generating reports from the platform is made simple and easy to review top level data. Client Success Manager is great to work with, engaged in any new developments and dedicated to the customer experience. Simple integration and management of new rewards.

Cons

My only challenge is the system's inflexibility to deliver new campaign email templates or ad hoc campaign capability, which would be an added bonus as the reporting offers actionable insights and interesting trends.

Review Source

NP

Nicolas P.  
Chef de projet marketing  
Renewables & Environment  
Used the software for: 2+ years

### "A good experience with Buyapowa"

April 11, 2023

4.0

The Buyapowa solution allows a daily management and follow-up of the sponsorship program. It also offers many projects to develop and grow our program. The operational teams are available, flexible and always motivated in our new challenges.

Pros

The Buyapowa solution is easy to use and allows you to manage all your company's sponsorships with the possibility to add or delete some referrals for example. It is also possible to monitor the program's statistics on a daily basis. Moreover, there are several marketing functionnalities existing to develop the program and to to improve the results.

Cons

While using Buyapowa solution, we also faced some difficulties. There is no test environment at Buyapowa. Therefore, all the modifications requested to the teams, whether it is about the writing of emails or the graphic modification of some pages, are directly done in production. If errors appear, they are directly visible to the customers.Another element is the integration in our IS which requires a lot of development and which can limit the implementation of new marketing actions.

Review Source

CM

César M.  
Marketing Business Developer  
Telecommunications  
Used the software for: 6-12 months

### "We have improved"

March 3, 2023

4.0

Overall, we have improved. As we have been able to make adjustments to adapt it to our business model, its use has improved a lot.

Pros

Platform easy to learn and manage by the sales team.The downloadable reports are correct and useful.The excellent personalized attention of the account manager \[sensitive content hidden\] . The best support we have had to make the most of its use.

Reason for choosing Buyapowa

Because it allows us to have control and access to our clients' data. Other platforms do not allow this and this is critical for us.

Review Source

Response from Buyapowa

March 14, 2023

Thanks for your feedback César.

TP

Toni P.  
Marketing Manager  
Retail  
Used the software for: 6-12 months

### "Great referral partner!"

March 14, 2023

4.0

Overall I really enjoy working with Buyapowa and we have seen positive results through our program since we launched in the past 12 months.

Pros

The team at Buyapowa have been fantastic, they have worked with us in implementing, launching and managing our referral campaigns. They are always on hand with insights, optimizations and suggestions on how we can improve our campaigns for our customers and the business

Cons

It would be great if the platform could be a little more self serve, for example, allowing us to upload referrer and friend coupons ourselves

Review Source

OB

Oleguer B.  
Head of Marketing & Clients  
Oil & Energy  
Used the software for: 6-12 months

### "Review Nedgia"

March 6, 2023

5.0

Good, the customer support and customer engagement are great

Pros

It was easy to integrate with our business processes

Cons

None; maybe the real integration with our software, but it is more an internal problem

Reason for choosing Buyapowa

Refered by Naturgy

Review Source

Response from Buyapowa

March 14, 2023

Thanks for the feedback Oleguer. We have shared your comments with your Client Success Manager.

DT

Daniel T.  
Senior Commercial Manager  
Telecommunications  
Used the software for: 6-12 months

### "Referral Marketing"

August 15, 2019

5.0

Superb. Team excellent and the set up process couldn't have been smoother

Pros

The flexibility, we utilise the referral platform in several different ways, driving customer traffic through our online channels. Resulting in lower acquisition costs for us, smoother customer journeys and value for the customer via the vouchers.

Cons

To honest there isn't anything not to like. The software is easy to navigate, the team are excellent. If I was being picky it would be that Buyapowa do not offer customer facing support, but equally we don't pay for this, and neither would we want to.

Review Source

JC

Jean C.  
  
Banking  
Used the software for: 2+ years

### "Relationship Marketing Specialist "

July 22, 2016

5.0

The platform is easy to use the team at RewardStream are very open to suggestions and feedback on how they can make it better for us and our members. The team are responsive and very easy to deal with.

Pros

The ease of use for our members. The process is very user friendly which is great for our members.

Cons

There is little to dislike. The team works hard to stay up with trends and to update the platform when suitable.

Review Source

AK

Amy K.  
Marketing  
Telecommunications  
Used the software for: 6-12 months

### "Great Platform!"

June 1, 2024

5.0

Pros

The service is fanatastic - always fast to respond and helps you navigate platform very well. The platofrm is simple and easy to track referrals.

Cons

Not many cons, the platform is easy to navigate however having more opitons to see the campaigns live on the referral dashboard would be a good feature to add.

Review Source

SH

Steve H.  
Commerical  
Oil & Energy  
Used the software for: 6-12 months

### "BuyaPowa Review"

February 23, 2023

5.0

excelent experience E2E

Pros

Easy to navigate, download reports with ease, engaging team always available when required

Cons

At this early stage nothing.

Reason for choosing Buyapowa

Felt like a natural partnership

Review Source

Response from Buyapowa

March 14, 2023

Thanks Steve, we appreciate the review.

EL

Emily L.  
Commercial Manager  
Telecommunications  
Used the software for: 1-2 years

### "Vodafone BuyaPowa Review"

July 3, 2020

5.0

BuyaPowa are super flexible & always willing to help. \[SENSITIVE CONTENT HIDDEN\] is awesome!

Pros

Unique product, low cost to acquire new customers (particularly in comparison to affiliate platforms), BuyaPowa are flexible in their approach & can make most things work to suit you.

Cons

Difficult to integrate software (though this is most likely a Vodafone issues due to legacy systems & trying to find the right person in the business who can help)

Review Source

XH

Ximena H.  
Marketing Specialist II  
Telecommunications  
Used the software for: Less than 6 months

### "User friendly Regerral Program"

May 22, 2024

5.0

Pros

Easyvto use platform They are the best supporting team. Experts in their field

Cons

The restriction we have on the wireframe for the landing pages

Review Source

RO

Rich O.  
Mobile Propositions  
Telecommunications  
Used the software for: 1-2 years

### "Excellent referral marketing platform"

January 18, 2019

5.0

Pros

The Buyapowa platform made it really easy for us to launch a successful referral scheme that's flexible and delivers a great experience for our customers. The support provided both in getting the scheme set up quickly as well as in-life has been great.

Cons

No cons, the platform has been great for us.

Review Source

MM

Mark M.  
Segment Marketing Manager  
Telecommunications  
Used the software for: 6-12 months

### "Great customer support"

August 15, 2019

4.0

Pros

The software is simple enough to understand and report extracts run quickly.

Cons

The initial landing page and some of the more specific user journeys require some trial & error

Review Source

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