# Teamleader Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Teamleader the right Project Management solution for you? Explore 45 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153190/Teamleader/reviews --- Teamleader 4.2 (45) [View alternatives](https://www.capterra.com/p/153190/Teamleader/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 19th, 2026 # Reviews of Teamleader Ease of use 4.1 Customer Service 4.2 ## Pros and Cons in Reviews AK Andrii K Invoicing managerComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “Also, it\`s so good that we can enter all the quotations and in such a way to control the budget.“ February 5, 2021 ## Showing most helpful reviews Showing 1-25 of 45 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Webontwikkelaar Legal Services Used the software for: 1-2 years ### "Keep everything organized." November 26, 2018 4.0 I'm very happy with Teamleader, it's a good substitute for eg. Salesforce. At a way cheaper price and stylish look and many functions Teamleader is the go to CRM-software! Pros I like the design and UX of the software. It's very clear what you can do and where you should go for certain functions. The ability to track your time spent on projects is also very helpful, not only for the management but also for yourself so you can keep track on how fast you're finishing projects. Cons Some settings aren't explained very well and require some research to know what you need to change. Review Source Response from Teamleader November 27, 2018 Hi, We're all very pleased to read your positive feedback. Thanks a lot for the recommendation! :) AK Andrii K. Invoicing manager Computer Software Used the software for: 2+ years ### "Feedback regarding the use of Teamleader" February 5, 2021 5.0 It\`s a very good product that makes the process of issuing invoices much easier and helps not to do mistakes in the invoices. Pros It\`s very convenient for use product that makes easier the process of issuing invoices. The Teamleader integrates with our Belgium accounting system that\`s so comfortable and makes the process too fast. Also, it\`s so good that we can enter all the quotations and in such a way to control the budget. Cons We would like to have a possibility to archive the quotations that have already used and ended because we have a lot of equations that were expired but there are still in the active deal menu. Review Source Response from Teamleader February 10, 2021 More business and less hassle, that also includes a fast and comfortable invoicing process. Thank you for the lovely review, Andrii! Your contact person Pieter will get in touch regarding the expired quotations since there might be a way to achieve this. MD Maarten D. Marketing executive Human Resources Used the software for: 1-2 years ### "Review Teamleader" October 21, 2019 3.0 Pros Easy invoicing and detailed log of activity on a prospect or customer. Cons The way deals, contacts and companies are interlinked makes it sometimes hard to keep a proper sales flow structure as the organization scales. Furthermore it doesn't allow for attribution and has lousy export functionality. Review Source Response from Teamleader December 14, 2020 Thank you for your review, Maarten! EU Elena U. CEO Design Used the software for: 2+ years ### "The best tool we could imagine for our company" December 17, 2020 5.0 Teamleader provides us all the data analytics we need for our decisionmaking, very transparant and intuitive use of purchase offer and invoicing methods. We are also a big fan of the entire CRM functionality. Good job guys! Pros We love the purchase offer & invoicing functionality Cons Unfortunatily, we are not using the full scope of all Teamleader can offer. Untill now we have no complaints. Reason for choosing Teamleader You guys keep on innovating and this gives hope and creates trust in you guys! Good job! Review Source Response from Teamleader December 23, 2020 Thank you for this wonderful review, Elena! Very happy to read our hard work has earned your trust. Don't hesitate to get in touch if you want to start using more functionalities, we'd be happy to help you get the most out of Teamleader. DS Dennis S. Managing partner Marketing and Advertising Used the software for: 6-12 months ### "Probably one of the most complete solutions for CRM, Project management, Time tracking and invoicing" November 23, 2017 4.0 Its a one-stop-shop for managing clients, projects, tasks, hours and invoices. But it comes with a price and thats the lack of flexibility if you work on retainer contracts. Pros Teamleader has it all. You can manage your clients and contacts. You can manage your projects, with milestones, tasks and users and apply budgets to all of of them. You can track time on those tasks and keep a close look on how the projects are evolving. You can invoice directly from the software and integrate (export/import) the invoices in to your accounting software. Cons Having it all in one tool is great, but it comes with a price: the flexibility and ease of use is somewhat disappointing. Teamleader is very strict and the GUI isn't always that handy when managing projects and budgets. I think it works well with fixed priced projects that have a start and end date, clear milestones and tasks during the project. But it doesn't work well when you work on retainer contract with clients. Also, time tracking is somewhat time consuming, which makes it hard to get everybody on board and using it. Review Source Response from Teamleader November 24, 2017 Thanks for the kind words Dennis! We indeed aim to be the one-stop-shop for SMEs and agencies, and keep working hard at being the most complete solution on the European market. For projects with flexible end dates and retainer fees, we always suggest to our customers to add milestones per month (for monthly fees) to their project or milestones per quarter (for quarterly fees). This is a quick and easy way to keep those projects in check. Of course, our sales and onboarding people are always ready & able to find a solution that fits your specific workflow. I think you'll find most teams a bit reluctant to get on board with time tracking :) But we centainly agree that time tracking should be a piece of cake, for everyone. That's why we're improving it in 2018. Thanks again for taking the time to feedback. We appreciate it and will use it to make our tool better. BV Bart V. Office Manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "Sales focused CRM and invoicing tool" April 13, 2023 4.0 Pros You can build your own client and prospect database with as much or as little detail as you want. They also track click rates of sent invoices. Cons TeamLeader still requires a lot of manual work and can improve on the automation aspect. It also can take some time to learn how to use TeamLeader effectively. Review Source Response from Teamleader March 1, 2024 Hi Bart, Happy to hear you enjoy our deals and invoicing modules! You can always check out our extensive support Centre or reach to our support team if you want to learn more about Teamleader. We’re happy to help! SK Stef K. Managing Director Construction Used the software for: 2+ years ### "The best CRM for SME" May 7, 2018 5.0 I work with Teamleader since 2014 and I have never had any problem with it. Pros Teamleader CRM is very simple to use and very complete. It's the type of CRM you don't have to sell as a sales manager to your sales staff. The integration of the mobile app is also great. Cons The project management module is rather limited in functionality. Complex projects should be supported by real project management software such as MS-Project if you really want to implement complex task dependencies. Review Source Response from Teamleader December 14, 2020 Hi Stef! Thank you very much for this wonderful review. Great to read you find our tool easy to work with. You might have noticed already, but our project features have gotten a lot of updates lately to help you manage projects as efficiently as possible. Do reach out if you are still missing anything to manage complex projects! VR Verified Reviewer Inside Sales Computer Software Used the software for: 6-12 months ### "Great tool!" July 14, 2016 5.0 Teamleader is a tool with a lot of possibilities. You can choose with features you want to use. I only use the CRM and the invoice feature and I must say that I get a lot for such a low price. I have an integration with Gmail and Google calendar. At the end of the quarter I can easily export my invoices to my accounting tool. They promised me one integrated tool and it's true I can manage my whole administration in one software. Furthermore they have a very good support service. Pros Very nice tool, easy to use and not that expensive. Cons None, the tool is great! Review Source Response from Teamleader December 14, 2020 While we are extremely late to the show, we still wanted to take the time to thank you for such a wonderful review. Great to read Teamleader is your one tool in which you can manage your entire business! VR Verified Reviewer Zaakvoerder Internet Used the software for: 1-2 years ### "Simple tool for simple tasks" October 20, 2018 4.0 Pros That it has a lot of potential and features. Cons The status of all the features is lacking in depth and compared to others is poor. Review Source Response from Teamleader November 27, 2018 Hi, first of all thanks for the honest feedback, always appreciated. Moreover if you'd like to deepen the features of our software our team of CS and/or Support are always available. FV Frederik V. Zaakvoerder Used the software for: 6-12 months ### "Simple and complete CRM that gets you up and running in no time" December 4, 2017 4.0 Pros The CRM is ideal for small teams. You are up and running very quickly and due to the various modules, you can finally have all functionality (planning, invoicing, etc.) in one tool. It boasts a couple of nice integrations which make daily use that tiny bit simpler. In all, it's a simple and effective CRM tool that goes beyond the basic sales functionality. Cons Despite its popularity, it still feels like someone's first CRUD application. Due to the various modules, it can feel a bit crowded and suffers from 'featurism'. Review Source Response from Teamleader December 6, 2017 Hi Frederik, Featurism? Ouch. :) Teamleader takes care of your entire workflow. That might feel a bit crowded to some, but it works for 95% of our users. And we never ever add useless stuff. Difference in taste, I guess. The same is true for the feel of the app: we think Teamleader looks a lot better than the majority of the competition. But no worries, our product developers are working on a makeover that will put the capital letters in Functional Design. More on that next year. Thanks for the honest feedback! JS Johnny S. Zaakvoerder Marketing and Advertising Used the software for: 2+ years ### "Een onderdeel van het team" February 17, 2021 5.0 Teamleader verbindt alle medewerkers aan elkaar. We hebben een goed overzicht op de workload en we weten wie met welke opdracht/klant bezig is. Teamleader is just one of the guys. Pros Integratie van Yuki. Calculatie en bijhouden van alle verwerkingen van een opdracht. Het overzicht op de workload. Cons Geen noemenswaardige nadelen. Het pakket is flexibel genoeg om via een andere manier toch het ressultaat te krijgen. Reason for choosing Teamleader Logische opbouw en denkwijze. Review Source Response from Teamleader February 19, 2021 Bedankt, Johnny! We zijn heel blij om een deel uit te maken van jouw team. JD Jimmy D. Zaakvoerder Facilities Services Used the software for: 1-2 years ### "Nog nooit zo gemakkelijk " February 16, 2021 5.0 Pros Alles gemakkelijk te bedienen via de app. Overal en altijd uw klanten kunnen vinden. Cons Mobiel offertes kunnen maken . De app de mogelijkheid geven om alles via de pc kunnen te doen. Reason for choosing Teamleader Mond aan mind reclame Review Source Response from Teamleader February 19, 2021 Meer gedaan en minder gedoe: dat betekent voor ons ook altijd en overal je werk kunnen doen. Leuk om te lezen dat dit jouw werk makkelijker maakt, Jimmy. Bedankt voor je review! jM jürgen M. owner Information Services Used the software for: 2+ years ### "poor Custsomer service - although being a customer for 6 years " October 11, 2024 2.0 negative customer service and poor communication. total disaster Pros i liked the usability for 6 years i liked the lean product Cons recently they increased the price - doubled nearly our anual price tag. the communication was poor .. then they had the problem to charge the amount from the bank account whyever - the fault was not our side .. they locked the account .. and nowbody was reachable .. nightmare .. so with that experience in mind i do not recommend teamleader anymore. Alternatives considered [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Reason for choosing Teamleader 6 years ago it was an easy product and now they have a messy service Review Source WM Wouter M. CEO Education Management Used the software for: Less than 6 months ### "Geen aanrader" August 6, 2024 1.0 Zeker geen aanrader. Allemaal leuke verkoop praatjes maar op het moment dat je het koopt en het werkt totaal niet voor je bedrijf is het maar dikke pech en kan je geen geld terug krijgen. echt waardeloos! Pros Niks - erg slecht bedrijf die alleen maar wilt verkopen en geen ontevreden klanten helpen Cons Alles, alleen maar verkoop praatjes maar op het moment dat je koopt en het werkt niet voor je bedrijf is het maar dikke pech Switched from [ClickUp](https://www.capterra.com/p/158833/ClickUp/) Doordat teamleader niet werkt en ze niet willen verbeteren Review Source RV Ruben V. Algemeen Directeur Information Technology and Services Used the software for: 2+ years ### "Onlogisch, slechts ondersteuning, niet flexibel, schandalige exit-strategie" September 8, 2020 1.0 Een greep uit de vragen om verbetering: - Gebruiker beheer: moet via Teamleader aangevraagd worden, de factuur is sneller in huis dan de toekenning van de juiste rechten aan nieuwe collega's. Reactie: Aanpassen heeft geen prioriteit; - De opmaak van teksten in notitievelden is niet handig of logisch. Reactie: Aanpassen heeft geen prioriteit; - Een lopende verkoopdeal kun je niet afronden als je wijzigingen moet doorvoeren. Je ook geen einddatum opgeven. Hierdoor mis je het overzicht van de actuele deals. Reactie: Aanpassen heeft geen prioriteit - Je kunt contactpersoon hangen aan een notitie die betrekking heeft op een verkoopkans (deal), alleen het bedrijf. Reactie: Aanpassen heeft geen prioriteit - Je kunt geen taken aan een verkoopkans hangen en daarom kun je niet zien wat je nog moet doen voor een verkoopkans, behalve als je op een andere plek gaat zoeken. - Exit-strategie: Ze hebben er alles aan gedaan om ervoor te zorgen dat de informatie versnippert verpakt zit in allerlei HTML code. Ik heb de export van basale informatie in twee fases moeten doen omdat het aantal velden dat tegelijk geëxporteerd kon worden beperkt werd. Belangrijke informatie zoals notities van gesprekken en achtergrondinfo kon niet geexdporterd worden. Die moest ik opvragen. Wat ik toen kreeg sloeg echt alles. Ik kreeg de geschiedenis van alle wijzigingen in excel en mocht daar vervolgens zelf chocolade van maken, ik ben daar drie dagen mee bezig geweest (en ik ben handig met Excel). Schandalig! Pros Alles wat aangegeven staat zit er in: o.a. crm Cons Het systeem heeft een onlogisch opbouw waardoor je informatie op beperkte plaatsen in het systeem terug ziet. Daarom moet je heel veel door het systeem klikken en zoeken voordat je overzicht hebt. Er zitten veel beperking in het gebruik en is dus niet flexibel. Last but not least: Als je weg gaat krijg je je gegevens niet in een eenvoudig om te zetten format. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Teamleader Het leek een goed programma voor een MKB bedrijf, helaas niet de waarheid. Review Source Response from Teamleader December 23, 2020 Hi Ruben, thank you for taking the time to give us valuable feedback. It is true that you cannot customize everything in Teamleader, our goal is to be an all-in-one tool that fits many types of companies, from IT agencies to construction companies. We allow for some customization of course, and if you need more we can recommend our tool Yadera (https://yadera.com/). In the meantime we have also made some changes: you can now manage all user rights yourself, and assign tasks to deals. I hope that the assistance we gave in getting the data you needed was sufficient, if not please don't hesitate to let us know if something is still missing. In any case, we're very happy that you have decided to stay with us in the end! DN Dennis N. Eigenaar Building Materials Used the software for: Less than 6 months ### "Veel woorden maar geen daden" June 22, 2024 2.0 Vooraf goed contact. Aanbevolen door een collega ondernemer. Intake verliep prima. De gevraagde functionaliteiten zouden gemaakt kunnen worden of al in het programma aanwezig zijn. Factuur gekregen. Tijdens de implementatie bleek dit niet haalbaar. Vervolgens gestopt met de implementatie. Programma niet meer gebruikt. Maar de factuur moest wel betaald worden. Niet gedaan, nu een incassobureau op me afgestuurd gekregen. Er is geen menselijk contact aan te pas gekomen. Alles via de automatische mail… Zeer teleurgesteld en nog CRM programma Pros Overzichtelijk en intuïtief in gebruik.. Cons Helaas Niet waar kunnen maken wat beloofd is Review Source Frederic D. Designer Construction Used the software for: 1-2 years ### "Good CRM program" June 4, 2020 4.0 Overall it is a great app! you get good support for sure as well.. Pros I think it is a nice on-line customer based system with a good overall user experience. It is nice to have and overview of your customers and deals, and how you can see on the timeline how the project progresses. You can make your own templates to create offers-contracts for your customers. Cons It is so frustrating you still can not upload multiple files at once for one customer, you still have to upload one by one, wich is time consuming and sometimes frustrating. Als the same for removing files, also have to do one by one. The price is not realy cheap, I think there must be more cheaper alternatives. Review Source Response from Teamleader December 23, 2020 Thank you for this lovely review, Frederic. Great to read you appreciate the overview and customization options. Our support colleagues will also be happy to hear their service is appreciated! With regards to the file management: have you already checked out our integration with Dropbox? This should make adding and removing files a lot less time-consuming. You can read more about it here: https://support.teamleader.eu/en/support/solutions/articles/7000019426-how-to-how-do-i-link-dropbox-to-teamleader AD Arthur D. Architect Architecture & Planning Used the software for: 2+ years ### "Leading the Team" January 26, 2021 4.0 Wij gebruiken het hoofdzakelijk als een CRM systeem en het bijhouden van de kosten per project alsook voor de medewerkers om hun prestaties bij te houden. Pros Het is eenvoudig qua gebruiksgemak, ongelooflijk makkelijk te implementeren en door zijn eenvoud ook snel aangenomen door het team, zowel bij oudere leden als nieuw leden. Cons Sommige integraties met google zouden iets eenvoudiger kunnen worden gemaakt en een eenvoudiger overzicht van alle tools ter beschikking zouden soms de zoektocht naar functionaliteiten kunnen vergemakkelijken Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Teamleader Opnieuw, voor kleinere teams zoals het onze is teamleader een veel geschiktere oplossing. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) Te ingewikkeld en onoverzichtelijk voor kleinere teams zoals het onze Review Source Response from Teamleader January 29, 2021 Thanks for taking the time to review us, Arthur! Glad to learn Teamleader has helped your entire team keep an easy overview. jK jeffrey K. logistiek medewerker Primary/Secondary Education Used the software for: 2+ years ### "Een top systeem voor elk bedrijf" August 10, 2023 5.0 Wij houden veel tijd over door bij alle klanten achtergrondinformatie toe te voegen. Daardoor hoef je alleen een klant op te zoeken en weet je alles van de klant af ookal heeft iemand anders de klant gesproken. Pros Ik zoek zelf vaak contactpersonen en info over de klanten op. Cons Ik merk wel dat het fout gevoelig is als je zelf een foutje maakt in het systeem. Review Source Response from Teamleader February 29, 2024 Hi Jeffry, Thank you for your feedback! We’re happy to read that Teamleader Focus helps you centralise your customer data and saves you valuable time. “Keep your business in one place” is one of Teamleader’s core aims! JA Julian A. Regiomanager Primary/Secondary Education Used the software for: 2+ years ### "Teamleader is een prima CRM systeem" August 11, 2023 4.0 Prima Pros Je kan via verschillende manieren je leads bij houden en dat is super Cons Ik vind het jammer dat sommige offertes niet fijn uitlijnen en ik zou graag wat meer functies willen zien voor het maken van de offertes Review Source Response from Teamleader February 29, 2024 Hi Julian, Happy to read Teamleader Focus helps you to keep track of your leads. If you have questions about your document lay-out, you can always reach out to our support team. We’re happy to help! VR Verified Reviewer COO Entertainment Used the software for: 1-2 years ### "Powerful tool " February 12, 2019 5.0 The more I use Team Leader the more I enjoy it and get value out of it. As a sales tracker across the sales pipeline it is a very comprehensive tool that I recommend. Pros The software is all encompassing and allows you to flexibly search the database for deals, companies and contacts. Using the Chrome widget any email sent can be tracked and provides a great complete tracking of client accounts. The task setting and reminders also work well to ensure I keep following up on clients. Cons Some of the saving functionality could be more explicit. Once I had figured it out though, it worked a treat. It would also be helpful if they created widgets for other browsers than Chrome. Review Source Response from Teamleader December 14, 2020 Thank you so much for taking the time to leave us this amazing review. Great to read Teamleader is providing more value for you every day! EO Ellis O. Copywriter Marketing and Advertising Used the software for: 2+ years ### "Makkelijke tool voor leadbeheer" January 16, 2023 5.0 Pros Makkelijke software om klanten en leads te beheren en je taken week per week te structureren. Cons Software heeft heel veel functies waardoor het in het begin zoeken is wat je er precies allemaal mee kan doen. Review Source Response from Teamleader January 19, 2023 Dankjewel, Ellis! Leuk om te horen dat Teamleader je helpt in het beheren van je leads. Aarzel zeker niet om ons te contacteren bij vragen, we helpen je graag van start gaan met onze software! kbB karel b B. zaakvoeder Printing Used the software for: 2+ years ### "goede ervaring" February 15, 2021 4.0 makkelijke opvolging van verkoopsteam er zijn er natuurlijk altijd die er de kantjes van af lopen en deals aanmaken zonder ook maar één kans op verkoop ! Pros functies en opbouw is duidelijk en praktijk gericht Cons opbouw van de raportering kan nog beter lijsten opbouw ook Alternatives considered [Unit4 ERP](https://www.capterra.com/p/253568/UNIT4-ERP/) Reason for choosing Teamleader eenvoud gebruiksgemak en opbouw goed verkoopsteam (je krijgt duidelijk antwoord op je vragen) Review Source Response from Teamleader February 19, 2021 We begrijpen helemaal wat je bedoelt, wij moeten ons salesteam ook altijd in toom houden. Gelukkig zijn ze ook heel enthousiast om al je vragen te beantwoorden, en heb je Teamleader om bij te houden hoeveel van die deals ook echt geclosed worden :) Bedankt voor je mooie review, Karel! Luca C. CEO Marketing and Advertising Used the software for: 6-12 months ### "Bad Customer Service " August 30, 2018 3.0 We chose and implemented Team Leader in 2018 after a software selection. The tool has many advantages but also many gaps. An example? We work on the Italian market and if we want to segment our prospects by province, there is no possibility of doing it because the Italian provinces are not included in the system. We reported the problem to the customer service who lanned the solution after 3 months. The deadline has passed and the problem is still not solved. Very bad! Pros Easy to learn and smart frontend layout Cons Project management may be improved Review Source Response from Teamleader December 14, 2020 Thank you for your review, Luca. Sorry it took us some time to respond, but as you will have noticed we have worked hard to provide the provinces and improve our project features. If there is anything else we can do to improve your experience, please do not hesitate to reach out! Bruno V. Head of Customer Success Information Services Used the software for: 1-2 years ### "Their marketing is 100% true; they really make you Work Smarter" November 30, 2017 5.0 Time saving, single source of truth, less grey hairs, ... Pros The simplicity and speed of using Teamleader is incredible and the rich customization options allow you to create a CRM environment that completely fits your companies' needs. Teamleader saves us a lot of administration and time; every single day. Cons Perhaps the reporting and analytics. Review Source Response from Teamleader December 1, 2017 Very nice to read indeed Bruno. And no worries: in 2018, we're re-evaluating our reporting and analytics to suit your needs even better. Thanks a lot! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.